00:48:57.320People are like letting go, and then something happens,
00:49:00.360and you've got to sit down and help correct them.
00:49:03.620What's your thinking behind it without being upset, trying to be supportive?
00:49:08.680Well, I think in any type of transition, the first thing you say to that person is we're going to have some tough conversations because you can't transition and hand a baton off and it go all well.