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Dan Martell
- August 07, 2025
Bad leaders create bad employees
Episode Stats
Length
30 seconds
Words per Minute
214.28572
Word Count
109
Sentence Count
8
Summary
Summaries generated with
gmurro/bart-large-finetuned-filtered-spotify-podcast-summ
.
Transcript
Transcript generated with
Whisper
(
turbo
).
00:00:00.000
Every problem comes down to either a process problem or a people problem.
00:00:04.560
A process is something that's defined the person doesn't follow.
00:00:07.540
If they don't follow it, then I got a people problem.
00:00:09.400
One time my assistant made a $5,000 mistake.
00:00:12.180
Booked something, didn't check the cancellation policy, it cost me $5,000.
00:00:16.780
Now is that a people problem or a process problem?
00:00:19.220
There was nowhere in any of the training that explained to them
00:00:21.800
if there isn't a cancellation policy for free, don't book it.
00:00:25.540
So I would take that as a training problem.
00:00:27.460
If the problem keeps happening, then I know I have a people problem.
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