Dan Martell - August 07, 2025


Bad leaders create bad employees


Episode Stats


Length

30 seconds

Words per minute

214.28572

Word count

109

Sentence count

8


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

Every problem comes down to either a process problem or a people problem. A process is something that's defined, the person doesn't follow it. If they don t follow it, then they have a people problems. One time my assistant made a $5,000 mistake, didn't check the cancellation policy, it cost me $5k. Now, is that a person problem or process problem?

Transcript

Transcript generated with Whisper (turbo).
00:00:00.000 Every problem comes down to either a process problem or a people problem.
00:00:04.560 A process is something that's defined the person doesn't follow.
00:00:07.540 If they don't follow it, then I got a people problem.
00:00:09.400 One time my assistant made a $5,000 mistake.
00:00:12.180 Booked something, didn't check the cancellation policy, it cost me $5,000.
00:00:16.780 Now is that a people problem or a process problem?
00:00:19.220 There was nowhere in any of the training that explained to them
00:00:21.800 if there isn't a cancellation policy for free, don't book it.
00:00:25.540 So I would take that as a training problem.
00:00:27.460 If the problem keeps happening, then I know I have a people problem.