Length
36 seconds
Words per minute
221.37819
Word count
136
Sentence count
9
Every new thing you add to your business starts with a negative value. This means that the complexity you just added to the business has negative value the moment you put it in. Little things like signage, business cards, etc. have negative value because as soon as you decide to do it, you've added something that has to be managed and maintained in the future that has negative values. As an operator of the business, I now have another standard operating procedure that I need to monitor. Another thing I have to train people on. I've gotta do quality assurance around. Somebody in a room says, "Hey, I think we should try this. Whoa, your thing must be so valuable that it overcomes the initial complexity, negative value of just adding it to the system."