Dan Martell - April 21, 2024


Communicate In Outcomes


Episode Stats


Length

41 seconds

Words per minute

282.9919

Word count

198

Sentence count

15

Harmful content

Toxicity

3

sentences flagged


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

Always communicate in outcomes, not in tasks. Most people come to you because you make it easy. You teach them how to treat you. You make it easier and faster for them to do the task. Don t make it hard. Make it easy and fast.

Transcript

Transcript generated with Whisper (turbo).
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
00:00:00.000 When people come to you and they have a question around a task,
00:00:02.440 remind them what the outcome is.
00:00:04.000 Ask them if there's other ways they can solve their questions without you involved.
00:00:07.480 Encourage them to do that first.
00:00:09.180 Only come to you when they really truly are at a bottleneck.
00:00:11.660 Always communicate in outcomes, not in tasks.
00:00:14.600 Most people come to you because you make it easy.
00:00:16.400 You teach them how to treat you.
00:00:17.760 If every time they come to you, you always give them the answer to the task,
00:00:20.360 well, no, they're always going to come to you.
00:00:22.200 It's easier and faster.
00:00:23.500 Make it harder. 1.00
00:00:24.360 Act stupid. 1.00
00:00:25.040 Look at them and don't respond. 1.00
00:00:26.640 The other day, Todd came in my office.
00:00:28.300 He's looking at our new shelves.
00:00:29.360 we just got built and he starts going off oh man they're really bare and da da da da da i looked at
00:00:33.480 him and he just smiles he goes is this your way of telling me that i got it i go and then he left
00:00:38.140 i know they're bare i know you know they're bare and i figure you're gonna figure it out and solve
00:00:41.860 it