Dan Martell - Don't do exit interviews

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00:00:00.000 Don't change your company culture for someone who isn't there anymore.

00:00:03.380 What do you mean by that?

00:00:04.160 When everybody's rushing to do exit interviews and be like,

00:00:07.300 what could we have done better to keep you here?

00:00:09.720 The question should be, did we even want to keep them there?

00:00:13.040 I'm more interested to figure out people that I love working with.

00:00:15.860 They have the skills and the will.

00:00:17.060 What do they love about this work environment?

00:00:20.180 Because I would rather double down on that and make sure we protect that

00:00:23.840 to then filter out all the people that don't jive with that

00:00:26.980 than to change our business based on a person that left now if 90 of your team turns over every six

00:00:32.740 months you might want to do an exit interview but if you know the people leave and aren't people you

00:00:36.420 really wanted to fight to keep then you shouldn't want to learn anything from that you want to

00:00:39.780 figure out why are the people staying that you love

Dan Martell - August 21, 2024