Growth Through Publicity (Not Paid Ads) with Adrian Salamunovic @ CanvasPop
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Summary
Adrian Salomonovich is a serial entrepreneur, author, best-selling author, and serial entrepreneur. He's also the co-founder of DNA11, a company that makes art from your DNA, and Canvas Pop, a startup that makes canvases out of your DNA.
Transcript
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Think long-term, stay laser-focused, solve a problem, right, and be obsessed with solving
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that one thing, and it's just a matter of time for success.
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Literally one of my good buddies on the show, so really excited to have you here.
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You're author of free PR, Cameron Herold co-authored with you, Adrian Salomonovich.
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You were like, you don't sound like the guy that would say that.
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And I mean, the people you got to endorse your book, I mean, just incredible people like
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Vern Harnish, Peter Shankman, Richard Karlgaard, and Dan Martell.
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So obviously you're a PR guy or you wouldn't have written a book on it.
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But for those that might not be familiar with your work, background, serial entrepreneur, give us the quick 60 seconds.
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Yeah, actually, I don't consider myself a PR guy.
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I'm a founder like you that had to teach myself PR in order to get my message out because I bootstrapped a lot of companies.
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I like to start companies, build companies, work with entrepreneurs.
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And you also said, you guys did the pillows, right?
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We did a couple of, I'm wearing my Martell swag right here.
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I'm like, it doesn't work like that in my world.
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You were like, give me, so I got some Yeti mugs coming for you.
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But in regards to PR, because Cameron has always been known.
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That's one of his things he likes to talk about.
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Is it CanvasPop the company that you kind of really
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It started with DNA11, a company that makes art from your DNA.
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And like anything, it was just an idea, something fun to do.
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And then I said, well, we've got a pricing problem.
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So I said, let's split it in half and do it for $600.
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So the average price is around $500, $500 or $600.
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So we were doing one of the first consumer genomics
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That's what I'm saying, is like there was real costs
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And, you know, we're one of the first companies to do consumer genomics as e-commerce, like where you would order a kit, get the kit.
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This is before 23andMe, so we had to figure out a lot of stuff.
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And it wasn't supposed to be a business, but it turned out doing over a million in revenue in about 14 months.
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So, you know, a lot of SaaS companies have a hard time scaling up to a million bucks in 14 months.
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Well, DNA 11, it's a pretty remarkable company, right?
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So then when we started Canvas Pop, which we spun out of DNA 11,
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and that's almost eight years ago, nine years ago,
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Can we do it with something that's much more ordinary?
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Printing photos, an online photo printing company.
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And what I learned is if you know how to tell a story,
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if you know how to tell your story, whether it's to investors,
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whether it's to your employees, stakeholders, journalists,
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And if you can learn how to make anything remarkable
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to tell your story properly, then people will pay attention,
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What's the elements of a powerful story from your perspective?
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Harold was the COO for almost a decade at 1-800-GOT-JUNK.
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If there's anything less interesting, in my opinion, than a junk removal, I don't know.
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But they were able to get a ton of press by creating the story behind the brand, by doing charity events, by doing stunts.
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So even if the thing that you're selling isn't that interesting, you can make it interesting by telling the stories of the founders, the story behind how you started the company.
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You can talk about other things that are going on in society.
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You don't keep telling a Dan Martell story over and over.
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You invite interesting people onto your podcast.
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So there's always a way to make something interesting.
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And what about like the folks that don't consider themselves good storytellers?
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Like what are the elements of a good story that you feel the media is going to pick up on?
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I mean, in the book, we talk about the five different types of angles or stories that you can come up with.
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But one of the more popular ones is the idea of the slaying the dragon, as they say.
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We actually had Toby on a few episodes ago, and his thing was, we're going to arm the rebels.
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because they're taking over this whole e-commerce
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We want to bring it back to the small people.
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And when he said that, it was like, oh, that's a good book.
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Harley also great at sort of identifying that angle
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I think we tell ourselves, oh, I'm an introvert
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You think every, if you're human, you're communicating your storytelling.
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Humanity has existed on a series of stories being told over generations.
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And we all relate to each other through storytelling, right?
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It's almost like stories are the glue of the learnings.
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Because really, if you think about back in the day with whatever tribes,
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They had to teach the next generation to don't eat this mushroom, don't do this.
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And it was almost like story was the thing that we could remember to pass along those lessons.
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Because in fact, you just hit the nail on the head.
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If you want to get a lot of PR, what you want to do is not say, look, look what I'm selling.
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Look how cool we are. Look how much we've raised.
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But really, the ultimate way to get PR is to teach people something, right?
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You're going to get on more podcasts if you say,
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If you tune into the podcast, you're going to learn something, right?
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if you want to be very, very successful in PR and storytelling,
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always think what's in it for the audience, right?
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what kind of value you have that you can pass on to others.
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And that's how you're going to get into Inc. Magazine.
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That's how you're going to get on podcasts like this,
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But that's the one big idea I want to share with everybody,
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think of the knowledge that you have that you can bring value to.
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To their reader, to their audience, their viewer.
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I remember, I think it was Mike McDermott a few episodes ago
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I said, why do you, you know, he went on this workshop tour.
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And he gave credit to 37 Signals about the idea.
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And if you could align with the outlet that has that audience interested in that topic and then you just wrap your business into that narrative, that's how you get.
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Now, what's really popular now and has been for the last few years is content marketing, right?
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You develop the content and then you propagate that content.
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You have your medium that you're always posting information.
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And that is really great to have that home base.
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What this book and what we're about really is doing, do that, for sure do that.
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But at the beginning, you can use other outlets that already have huge audiences and leverage those audiences to bring them into you, right?
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We're about big outlets, going where your audience is, getting in the tech crunches, the inks, the fortunes, the Forbes, et cetera, teaching you how to do that to drive that traffic back to you.
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You got to do the external stuff and the internal stuff.
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What are, I mean, Adrian, in the world of less people reading newspapers
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and maybe watching the news, what do you think are the future of media?
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Because I know you have a paid versus earned and this whole strategy
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I mean, and so you can't rely on one thing anymore, right?
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When we actually started this company, if you got on Good Morning
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america with a consumer product or today's show your sales would spike you'd do a hundred thousand
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dollars in a day right if you're an author you get on oprah boom you're yeah it's over right and so
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there was it was a good thing because i was really good at getting on those top tier things but it was
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a bottleneck so it meant it meant only a few people got to get that level of exposure yeah
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today even 10 years if you look 10 years ahead now any of us can be our own radio station our own
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TV station, our own newspaper, our own, right? We could all create our own content. So I do think
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the future is definitely continuing to create your own brand and your own content, but there
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are still mediums and there are still trusted publications that are impartial and third-party
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that people trust. If you think of the New York Times or you think of PCMag, I mean, you want to
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read a review on software or something like that or a new piece of hardware, you're going to trust
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And so I still believe the big logos, the big media outlets,
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and third-party credibility that they can bring to you.
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How do you sell a founder on the cost of time or money
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I mean, almost every industry, there's exceptions,
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And so it's a simple equation of you either hire an agency,
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like everybody else does, and nine out of 10 times,
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you spend a bunch of money, you get very little results,
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usually with most PR firms, and the cycle continues, right?
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Why are my competitors getting impressed and we're not?
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is what we teach companies to do, is bring it in-house.
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I mean, you bring your content writing probably in-house.
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You probably have an in-house graphic designer.
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When you're at that level, you should consider bringing
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I think around a million, 100K MRR if you're SaaS.
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on one 1.2 million, you should be starting to really think
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and probably even paid for some people at that level,
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But I believe in owning, creating an internal mini agency
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because you know, Dan, if you have, and you know this,
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And so when you have people that are dedicated to you,
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to see what's happening on a week-to-week basis
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they're breathing, eating, sleeping your culture.
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So they know they have an intrinsic radar for opportunity.
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It's a creative process, also a spontaneous process.
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part of your team is going to get you so many results
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I do think a lot of founders want the quick pill, right?
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I mean, you talk tactically in the book about how to do this.
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In regards to a few strategies we can leave listeners with,
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If somebody wants to get more press and do it themselves,
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By ROI, I mean strictly revenue, driving real traffic
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and I'm assuming you know who your audience is.
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Providing you have those two, you're ready to do some PR.
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And one of the things that we've seen work really well
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is going out and essentially finding your lookalike,
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So I've got a company that I advise called HiveAge.
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And HiveAge's lookalike might be Expensify, right?
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So I'll kind of walk you through this real quick.
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Your lookalike's a company that looks like you,
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They're getting a lot of press, and they're in a similar industry.
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The idea being that if a journalist wrote about Expensify,
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So you find your lookalike, you go to Google News,
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Do you use a domain, like their domain, or their name, or?
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So if you know who your lookalike is, Expensify.
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and you find the last six to 12 months of journalists
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and then you just literally go journalist by journalist
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and pitch them and say, hey, you wrote about Expensify.
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you're probably interested in my accounting software
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here's how we're different or better or whatever.
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even if they get, you know, 20,000 uniques a month,
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similar strategy, we've talked about this before,
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And I think reviews are the most powerful editorial
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Because let's be honest, when people are reading reviews,
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All these different review sites now in the B2B SaaS space.
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Top accounting software, best accounting software
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Of course, you don't want it to be your competitors,
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but your editorials position one, three, and five
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or editorial, you click on those, you pitch them,
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and you say, I've noticed you're reviewing accounting
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You're talking about reviews of your competitors, editorials.
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There'll be five or six or seven software platforms
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So you're interjecting on an existing, first of all,
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It's getting tens of thousands of views per month
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for your category with people with a high buy intent.
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And if you can slide one of your competitors out
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and get in that and say they only have 10 slots,
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And that's a way that you kind of get them to review it.
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I mean, they might not even know who the other founders
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If you get in there, let's just say they update that.
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Maybe they'll write a feature review on just you,
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No one is better telling the story than the founder
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or the founding team or a member of your own marketing team.
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The relationship does almost nothing for you for getting PR.
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So I believe that any company can do their own PR.
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and get better results long term by bringing it in-house.
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And that's what the book and the course is all about, really.
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you should be doing your own PR in-house as well.
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So are there sites, again, I'm asking you questions.
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but sites that people could use, like Haro, other tools,
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Just Reach Out, or other, like, what are the tools
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that people could look at to help them with this?
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It's one of my coaching clients, full disclosure.
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Peter Shankman is actually the founder of Harrow.
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I think what's happened with Harrow is the Scission
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going to be all like inks and Fortune and Wired magazine.
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So what I usually do is I only pitch the publications.
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Like, say somebody's looking for an opportunity,
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But if you, you know, invest five minutes a day
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to scan those HARO emails, you go to helpareporterout.com.
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Often what I'll do is I'll get a junior marketing associate
00:21:07.600
I think, though, that this industry of PR management
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doing for really large companies like Shimano and others.
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They manage their press rooms more or less, right?
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But just even the PR back in the day when I did that scale,
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To be honest, like- You don't need to buy stuff
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And I tell a lot of founders, like building media lists
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But if you're under a million in revenue and you're spending an hour in the evening building a media list, what you're doing is research, right?
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Like, if you can't tell me the top 10 books for your category, it's amateur hour.
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Like, I mean, you should know what are the top blogs, what are the top online Facebook groups, what are the top thought leaders, YouTube channels.
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And I'm like, hey, like, if you can't tell me this, then how do you truly know your customer?
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And so doing media research, going out there researching
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where podcasts are getting, I think it's probably
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Great investment, because for a few thousand dollars,
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I'm curious about your thoughts on being on podcasts.
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I mean, first of all, usually we have cameras here today,
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but usually you don't even have to comb your hair, right?
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And it's because it doesn't take a lot of preparation.
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even if 20 people are listening, practice your storytelling
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and your pitch, which is what we cover in the book as well,
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is making sure you can actually bridge to a pitch or, yeah.
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And even if 20 people are listening, here's the thing,
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if they're listening to that podcast with you speaking on it,
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you've got a level of engagement you can't get with any other medium.
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So I think podcasts, look, I'm sticking to this.
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So we're going to see more programmatic advertising
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Spotify makes it really easy to purchase advertising.
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Ascent Compliance and No Notes has been testing it,
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saying it's getting great conversion on Spotify.
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I mean, somebody needs to create, for you as a podcaster,
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be able to monetize your old content, click of a button.
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But also, as a brand that wanted to sell stuff,
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I would love to advertise in those in between slots on podcasts.
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But the fact that we don't know who that is means there's nothing at scale.
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What do you, obviously, I think you've moved on from CanvasPop.
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Not that you haven't been keeping busy writing books and all that fun stuff.
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No, I mean, I needed, so I got really burnt out at CanvasPop
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and just a decade of working on something I was passionate about
00:25:49.100
So I was super burnt out, to be honest, like really burnt out.
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And just when I say off, I mean network, go to conferences,
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And I think what's, you know, what I'm thinking about
00:26:13.700
So somebody that brings a lot of value to the table, because the idea of just cutting checks and having to say no to 99% of people coming to me, it doesn't excite me.
00:26:25.980
And then in turn, the end of the funnel is investment, right?
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So I see some form of high leverage, high value investing.
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what form that's going to take, whether it's a venture debt
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company or private equity company or early stage incubator.
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and help create new entities and new value in the marketplace
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and then get paid at the end with the founders when
00:27:07.100
I do struggle with the idea of being on the sidelines
00:27:12.220
What did, you know, when you mentioned you got burnt out,
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I think that's a really insightful kind of question.
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And I haven't spent enough time thinking about it.
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I think the biggest mistake we can make as founders
00:27:36.000
is thinking the exit's just around the corner, right?
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because it could be a tunnel, a very long tunnel, right?
00:27:47.720
Make sure you're satisfied from month to month,
00:28:07.260
Yeah, because you're like starting and going, starting.
00:28:20.260
Yeah, and then you've got to go back to the long game again,
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which means you're in gear and then you've got to change.
00:28:26.260
at that. And that's exactly, I think, what we were doing. We bootstrapped. We were having a great
00:28:30.920
time. Our founder salaries were terrible. We weren't making any money, but we were super happy
00:28:35.740
because we were challenged and we were growing like crazy. And things got comfortable, right?
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We started paying ourselves six-figure salaries. We started, you know, just getting more and more
00:28:44.280
comfortable. And I think comfort is not a great thing when you're building a startup. You want
00:28:48.200
to be hungry and you want to be constantly building, right? So I think lessons learned for
00:28:52.780
me are play the long game do not get distracted by shiny objects that's the
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biggest thing I've noticed between when I look at the pattern recognition of all
00:29:02.260
my friends that have built hundred million dollar plus companies is they
00:29:06.760
were obsessively focused on the one thing right what we did a campus but we
00:29:12.160
got a little board of printing photos we said oh we should build a technology
00:29:15.380
platform we should we should build an API we should build a marketplace we
00:29:18.820
We should create an app that has nothing to do with our industry, PopKey, the GIF app.
00:29:29.020
The problem was we wanted to become XBO or Betaworks or something like that.
00:29:32.940
And the idea was, wait, we didn't exit this company.
00:29:39.060
So I'm just being real here is my number one piece of advice to anyone out there listening
00:29:44.440
to this, you know, is even if you're feeling a little, find the innovation within the thing
00:29:49.900
that you're doing. Just don't start doing four or five different things or breaking things into
00:29:54.160
an agency and a product. Sometimes you have to do two things at once at the beginning to get
00:29:58.780
the engine going, but once you've found your groove, stay obsessively focused.
00:30:01.900
That was one thing Toby mentioned when we chatted. It was this singular question that is a recursive
00:30:09.000
question that continues to drive his decision making, which was how do we make it easier for
00:30:16.720
And anywhere there was a friction along that journey,
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Like, you know, like just whenever it comes to that,
00:30:32.880
what's the wrong you want to right in the world?
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So think long term, stay laser focused, solve a problem, right?
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I think some founders think, you know, if I can cast a wider net,
00:30:56.060
You're worried you're missing an opportunity if you don't at least go explore it.
00:31:00.400
I mean, the most successful entrepreneurs are laser focused.
00:31:02.200
Yeah, I mean, pretty much you can point to any of the people you admire from Elon, et cetera.
00:31:09.300
because he does run a couple of billion dollar companies.
00:31:16.900
That's like, underneath the hood, there is a principle,
00:31:41.260
And so, no, I think laser focus is the one thing I've seen 100% of the time.
00:31:45.680
And when it comes to back to the PR, if you do get clear on the mission and the wrong you want to write and that singular focus, then it feels like a snowball could happen.
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Like it's going to inevitably happen over time because you know the writers, you know the space, you know what I mean?
00:32:05.800
So that's exactly what, so we call it the PR flywheel, if you remember that.
00:32:14.600
So, I mean, when you start off, you're starting from zero.
00:32:20.760
Eventually, the journalists will come to you and say, well, you've been pitching us.
00:32:24.280
Okay, fine, we'll let you either write an article for us or we'll write about you.
00:32:27.620
And that's the beginning of the flywheel, right?
00:32:29.280
And then the next one's a little easier because now you have an article you can point to and say,
00:32:32.660
hey, look, Inc. wrote an article about our software.
00:32:34.860
we're credible so then you're more likely to get more press so the idea is
00:32:38.760
that getting PR creates more PR which creates more PR and before you know it
00:32:43.860
you're the go-to person and you're the thought leader you're the thought leader
00:32:47.940
nobody remembers why or how but it's because you push the flywheel you got it
00:32:52.380
going by self-promoting I think a lot of brilliant people have a hard time
00:32:55.740
self-promoting everybody yeah right I'm in the same bucket but if you don't do
00:32:59.760
it no one's if Dan can be the best-kept secret if you're still a secret it
00:33:04.380
doesn't serve the business. It's selfish. It's selfish. You're scared to tell people what you're
00:33:08.300
doing. I think it's selfish to not tell the world how great you are if you can bring value to the
00:33:13.120
world. And so doing it with the media, you're just doing it with a bigger speaker, right? So
00:33:18.420
you have an obligation. If you have a great product or a great message, you have an obligation to go
00:33:23.400
out in the media and use the media and work with the media to get the message out to a larger
00:33:27.360
audience, right? And that's how I like to look at it. You're creating value. You're not self-promoting,
00:33:31.320
creating value and to talk about the flywheel is once that message is out
00:33:35.880
there before you know it people you know dan martell if you want to talk about
00:33:41.400
sass company dan martell you want to talk about social
00:33:44.760
media it's gary vaynerchuk you want to talk about pr it's adrian
00:33:48.520
right so you got to create a category become the expert how important is it
00:33:52.120
when you look at what i've seen um i think for me the first time i saw the
00:33:56.440
example is crowd crowd flower they they wanted to they wanted to own the
00:34:01.080
the word crowdfunding or crowdsourcing, crowdsourcing.
00:34:08.340
More recently, Drift with conversational marketing.
00:34:12.320
I don't know what even that, is that a category creation?
00:34:24.080
the best way to do it is to create the category.
00:34:29.840
Drift, Salesforce with CRM, and the cloud-based CRM,
00:34:41.220
But they were remarkable at saying, no, no, we created this.
00:34:46.340
And so it's often, there's a great book and a great guy
00:34:54.740
Christopher Lockheed, shout out to Christopher, great guy.
00:34:57.500
He has a book, two books, actually, that are really great.
00:35:11.780
how to create a category, even if it already exists,
00:35:23.940
And I'm like, it sounds like just, like, it doesn't.
00:35:32.060
now there's this thing called product-led growth,
00:35:44.600
becomes a handle that people can now talk about.
00:35:51.400
And that's one of the first things you told me,
00:36:01.580
And you do that for every one of your frameworks.
00:36:09.480
If your goal in education is to have somebody not only learn,
00:36:14.720
but retain them, and the key, this is like my ultimate goal,
00:36:17.840
if I know if I've done it right, that they can explain it
00:36:24.840
And one of the fundamentals is that it's a name.
00:36:31.740
I remember seeing the diagram and all the different PR outlets.
00:36:42.220
I mean, it's funny, but it's probably why we all have names.
00:36:49.100
Our brain needs to take everything about the thing
0.74
00:37:04.920
something around them that they could be like, you know what?
00:37:07.500
And I guess this is what, when I look at inbound
00:37:16.880
like you want to attach yourself to a rocket ship,
00:37:22.860
So maybe is there a look at the search term volume
00:37:26.820
around some of this stuff to see what's, you know what I mean?
00:37:29.360
Like, is there value in like when Bitcoin's getting big,
00:37:41.940
Content market, it was actually called content marketing.
00:37:43.520
It was just content marketing, and they rebranded it,
00:37:47.560
it's the less search volume there is for that term,
00:37:50.940
In other words, you want to create the category
00:37:52.860
so that when people type in inbound, you own it.
00:37:58.620
Now you own it, and now there's a movement built around it.
00:38:14.360
I don't think you want to latch on to an existing,
00:38:19.720
some sort of niche that has a ton of search traffic
00:38:27.040
Conversational marketing, inbound, et cetera, et cetera.
00:38:43.280
become consultants around it, write books around it.
00:38:51.320
that's actually one of the most, when people buy free PR,
00:38:56.560
It makes sense the most often purchased together.
00:39:04.980
And then they have consultants that can sign on to become
00:39:11.300
And so authors can do it with creating platforms
00:39:30.100
Yeah, and it's just like they got the books, hyper growth.
00:39:48.340
But it's just like, it was really impressive watching just
00:39:54.760
I believe you worked with Cameron as a business coach
00:39:58.360
When you look back over that journey, let's call it 10 years,
00:40:11.900
between being the creator, the craftsman, the artist,
00:40:27.420
So I'm gonna force myself to be a better manager.
00:40:30.400
I'm gonna force myself to become a better finance person.
00:40:33.420
I think it's more or less about who you need to become
00:40:39.740
And so my belief now, looking back over 10 years,
00:40:46.660
and giving you some been there, done that type of advice
00:40:50.920
But one of the things I've learned, and I'm going to do this.
00:41:01.780
and find the best people to complement your weaknesses.
00:41:06.280
want to help them out or you want to work with them.
00:41:10.900
but you don't have to be best friends with them.
00:41:14.380
And try to just find the people that compliment
00:41:19.760
Hire them so you can focus on what you're naturally,
00:41:22.240
what comes to you effortlessly, and what you're really
00:41:29.060
And that's how you're going to get Drift-like growth,
00:41:36.760
Don't try to force yourself to do stuff you're not good at.
00:41:42.140
Adrian, one of the things I, you know, love about you is your energy is infectious, man.
00:41:55.040
Many times when we sit down, you know, I'm like doing this thing.
00:42:00.800
Like you came and spoke at my event continuously.
00:42:05.920
I just want to tell you how much I appreciate it.
00:42:16.580
from everyone that works with you or comes around you.
00:42:27.180
Thanks for watching this episode of Escape Velocity.