Length
38 seconds
Words per minute
236.09654
Word count
150
Sentence count
10
If you have an issue on your team, it's either a people problem or a process problem. If there's a mistake, I assume somebody wasn't properly trained. And the process is broken. It's the process. Before I get upset, I go, can you show me the process that led you to create this outcome? And sometimes it'll be like, well, I don't have one. So I don t get upset at the person. And then if they have it, I look at it and there might be a step missing that causes the issue. Cool, let's add it.