Dan Martell - August 08, 2016


How To Get Your First Sale


Episode Stats


Length

6 minutes

Words per minute

215.20709

Word count

1,318

Sentence count

82

Harmful content

Misogyny

1

sentences flagged

Toxicity

3

sentences flagged


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

In this episode of the eCommerce Lifestyle podcast, I talk about how to get your first customer and get them to part with their money. In this episode, I walk you through 4 simple steps you can take to get that first customer. 1. Ask for advice 2. Show them value 3. Get permission to present it 4. No means not yet

Transcript

Transcript generated with Whisper (turbo).
Misogyny classifications generated with MilaNLProc/bert-base-uncased-ear-misogyny .
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
00:00:00.000 I love that my number one looks like a four.
00:00:03.600 It's good.
00:00:14.820 How to get your first sale.
00:00:17.060 Today's video is going to help you get over the hump.
00:00:19.240 I know a lot of you guys are struggling.
00:00:21.000 You have a product, you have an idea, you want to get a customer.
00:00:23.500 Maybe you've talked to a customer and they said,
00:00:25.760 no, come back later when you've got more developed
00:00:28.560 because you're trying to pre-sell.
00:00:29.740 or you're just scared that you're gonna sound salesy.
00:00:32.780 I get it, I mean, the last thing you wanna do
00:00:34.440 is just be that sleazy car dealer sales guy,
00:00:37.140 but I know that nothing happens till a sale is made.
00:00:41.080 In this video, I'm gonna walk you through
00:00:42.560 a very simple way to get your first sale,
00:00:46.060 to make it feel effortless and to get you going,
00:00:48.860 because it's an exciting thing.
00:00:49.920 You know, when I was building Flowtown,
00:00:51.700 we were, it was a social marketing application.
00:00:54.000 I was like, how do we get in front of small businesses
00:00:56.540 to get their involvement?
00:00:58.400 an involvement or support or whatever you want to call it.
00:01:00.500 Essentially, I want to get their money.
00:01:01.940 So we had this crazy idea of hosting Lunch and Learns.
00:01:05.240 I mean, the thought was simple.
00:01:07.340 If I can get them in a room, teach them a lot of cool stuff,
00:01:10.980 and get them excited about the opportunity,
00:01:13.080 then hopefully they would say,
00:01:14.780 man, this stuff sounds great.
00:01:16.220 We don't have time to do it.
00:01:17.320 Do you guys offer a tool or a service to get it done for us?
00:01:21.360 And that was our approach.
00:01:22.700 So pretty much for the first six months of Flowtown,
00:01:25.520 we hosted a bunch of Lunch and Learns.
00:01:26.960 We had customers come in.
00:01:28.340 We created a bunch of value for them,
00:01:30.280 taught them some really advanced, neat conversion stuff
00:01:32.740 and at the end they were like,
00:01:33.580 hey, we need a tool to help us with this.
00:01:35.480 That was our in.
00:01:36.820 So I got good at selling without selling.
00:01:39.680 That's what I share with you guys in this video.
00:01:41.780 The first one is the belief.
00:01:43.580 You know, if right off the bat,
00:01:45.760 if you're sitting there going,
00:01:47.100 I don't wanna sound salesy, you're kinda messed up.
00:01:49.920 Like you're gonna have a hard time
00:01:51.160 because you may not realize that when you talk to a customer
00:01:54.240 and your goal is to get an order,
00:01:56.460 to get them to part with their money.
00:01:58.420 And if you're in your mind, you're thinking,
00:02:01.000 I don't wanna sound salesy, it's gonna come across.
00:02:04.180 It's just gonna be the way it is.
00:02:05.280 You're not even gonna realize it,
00:02:06.460 but you're gonna be hesitant,
00:02:07.940 you're gonna not have that confidence,
00:02:09.680 you're gonna be worried that they're gonna think 0.88
00:02:11.220 you're ridiculous, and all of that's gonna come across 0.97
00:02:13.940 in the way you communicate. 1.00
00:02:14.860 So step one is don't connect sales with being salesy.
00:02:18.960 The way I look at it is you're just giving them
00:02:20.940 the opportunity for you to help them.
00:02:23.240 And if you say, wow, my product, my tool, my service,
00:02:26.440 I know it serves my customer.
00:02:28.060 I know it can be helpful to them.
00:02:29.380 Then it's your ethical responsibility
00:02:31.120 to actually make the offer.
00:02:33.560 So that's number one.
00:02:34.340 Two is ask for advice.
00:02:36.260 You know, there's this great quote by Pitbull
00:02:38.100 that's ask for advice, get money twice.
00:02:41.020 Ask for money, get advice.
00:02:42.780 So I just love that.
00:02:43.900 Yes, I quoted Pitbull.
00:02:45.340 Because it works for customers as well.
00:02:47.260 You know, when you're trying to understand
00:02:49.380 if there's an opportunity for you to serve them,
00:02:51.280 then just ask them for advice.
00:02:52.460 Ask them, you know, hey, I'm just curious
00:02:54.440 to get your feedback on what are some
00:02:56.260 some of the challenges you're having
00:02:57.400 and they just start this conversation interaction.
00:02:59.700 They start telling you all the friction points
00:03:02.040 in their life, in their business, in their work
00:03:04.160 and then that's your opportunity to say,
00:03:05.640 hey, well I heard what you were saying here.
00:03:07.500 We actually got this tool I'd love to tell you about
00:03:09.040 if you're open to it and you get permission to present it.
00:03:12.180 So ask for advice, get a customer.
00:03:14.180 Number three is no means not yet, okay?
00:03:18.520 So I want you to flip the whole no
00:03:20.580 and understand when a customer says no,
00:03:22.820 it really just means not now, not yet.
00:03:25.060 I'm just, whatever problem you solve
00:03:27.940 is not a priority for them.
00:03:29.340 That is it, it's not a personal attack
00:03:31.200 on your presentation skills, on you as a human being,
00:03:34.020 on the quality of your product.
00:03:35.440 It is just, I have priorities in my life,
00:03:37.960 what you're trying to offer today
00:03:39.940 doesn't fit the goals and the dreams that I have set,
00:03:42.660 but it's not no forever, it's just not yet.
00:03:45.500 And to me, that's your opportunity to learn
00:03:48.280 what could you have done better.
00:03:49.320 If somebody says no, or they give you objections,
00:03:51.520 then you just need to understand
00:03:52.720 that that's what you need to overcome
00:03:54.560 in the next conversation.
00:03:55.720 If they say, wow, it sounds expensive,
00:03:57.660 then you didn't explain how much value
00:04:00.520 it was gonna deliver so that the cost
00:04:02.440 or the investment that they're making
00:04:03.720 is a fraction of the upside that they're gonna get.
00:04:06.520 So remember, no means not yet,
00:04:08.700 and it really means your opportunity to learn.
00:04:11.080 And then four for me is it's a numbers game.
00:04:13.280 You know, I believe that the world
00:04:15.540 is essentially a funnel, okay?
00:04:17.040 From recruiting people to raising money
00:04:19.200 to business development to sales.
00:04:21.280 So you wanna have a wide top of funnel, 0.98
00:04:23.580 meaning that if you have one potential customer,
00:04:26.220 if you're like, man, I really want this customer,
00:04:28.580 and if they become part of our product
00:04:31.360 and use our product, then we're gonna, that's it.
00:04:33.580 If you have one, do you realize how crazy that sounds?
00:04:36.320 Like, you're gonna hinge the whole success,
00:04:39.160 your happiness, your team's ability
00:04:41.860 to actually interact with the customer
00:04:43.700 based on one person, no way.
00:04:45.600 Go wide, go 50, go 100, make it a game,
00:04:49.000 talk to a lot of people, get advice,
00:04:50.740 ask for the sale, make the offer, right?
00:04:53.340 And trust me, if you go to a lot of people
00:04:56.380 and they don't buy, that's a good signal
00:04:58.980 that you might want to change up your offer.
00:05:01.020 But trust me, the more people you have
00:05:03.120 at the top of the funnel, the easier it is.
00:05:04.680 So real quick recap for all of you guys, it's belief.
00:05:07.820 You want to have the belief that selling is not salesy.
00:05:10.060 That's number one.
00:05:10.900 Two is ask for advice to get a customer.
00:05:12.960 Three is no means not yet,
00:05:15.060 and it's your opportunity to learn.
00:05:16.760 And four is numbers game.
00:05:19.160 I want you to think wide funnel.
00:05:20.700 The whole world is a funnel.
00:05:21.840 Make sure you start with 25 potential customers
00:05:24.700 and talk with them.
00:05:25.920 I hope this video found it useful.
00:05:27.520 I'm really excited to hear from you.
00:05:29.040 Below in the comments, I wanna know
00:05:31.280 if you got your first sale.
00:05:32.660 Did this video help you reframe some of those beliefs
00:05:35.320 that were stopping you from taking action?
00:05:37.360 Leave a comment below, let me know.
00:05:39.020 Can't wait to hear from you.
00:05:39.920 As per usual, I wanna challenge you
00:05:41.660 to live a bigger life and a bigger business,
00:05:43.600 and I'll see you next Monday.
00:05:44.560 Cheers.
00:05:45.400 If you like this video, be sure to subscribe to my channel
00:05:47.800 to get the latest information on how to start
00:05:50.200 and grow your business.
00:05:51.160 I also would invite you to join my exclusive newsletter
00:05:53.320 where you get invites to special events,
00:05:55.620 community contests, as well as some free training videos.
00:05:58.840 And if you need some more information,
00:06:00.280 some more videos you're hungry to learn,
00:06:02.260 I've got a couple recommended there for you.
00:06:04.280 See you next week, have an incredible day.
00:06:06.040 We'll talk soon, cheers.