Dan Martell - November 28, 2016


How To Protect Your Confidence As An Entrepreneur

Hosted by
Mentioned
How To Market Against Established Competitors How To Get Up When You’ve Been Kicked Down

Episode Stats


Length

8 minutes

Words per minute

202.99

Word count

1,668

Sentence count

55


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

In this episode, I talk about how to protect your confidence as an entrepreneur and why it's one of the most important things you can do as a founder. I also talk about some of the lessons I learned from my experience with the CEO and Founder of Constant Contact.

Transcript

Transcript generated with Whisper (turbo).
Hosts, guests, and mentioned names generated with spaCy (en_core_web_sm), reconciled against Wikidata.
00:00:00.000 Na na na na na na na na na na na na.
00:00:11.240 How do you protect your confidence as an entrepreneur?
00:00:14.200 There's nothing that feels better
00:00:15.660 than overflowing with confidence.
00:00:17.960 Feeling like you can take over the world, you know?
00:00:20.880 I mean, the biggest challenge for me
00:00:22.520 is always meeting entrepreneurs that just got deflated
00:00:25.280 or they feel like the challenge is insurmountable
00:00:27.520 or they're in this entrepreneurial pendulum
00:00:29.800 where they're swinging from exclamation mark of
00:00:32.240 I'm gonna take over the world to question mark of
00:00:34.560 what am I doing with my life and my business?
00:00:36.900 You know, that is a real challenge
00:00:38.820 that sometimes you might swing both ways
00:00:41.740 a couple times per week,
00:00:43.080 sometimes a couple times per day.
00:00:44.980 You know, when we were working on my company Flowtown,
00:00:47.480 my co-founder Ethan and I,
00:00:49.460 we had the opportunity,
00:00:50.820 we were super blessed to have the CEO
00:00:53.440 and founder of Constant Contact
00:00:55.580 come to her office to meet with us.
00:00:57.940 And her name was Gail and she, you know,
00:00:59.560 At the time she was running a publicly traded company
00:01:01.940 and it was just such a great experience to see
00:01:04.000 this is how it could look at the end of the day
00:01:05.900 and she shared all these incredible stories
00:01:08.580 about how they got started and what they tested
00:01:10.700 in the market and I mean how they do radio ads
00:01:13.000 and split test, I mean I could nerd out
00:01:15.020 on the marketing side but the biggest lesson
00:01:17.400 that Gail shared with us was she's like looking around
00:01:20.720 and we're sharing office with these other companies
00:01:23.020 and it's the early days and she goes,
00:01:24.340 man, I still remember those moments
00:01:26.700 and do yourself a favor and document them.
00:01:29.180 take pictures, celebrate your wins
00:01:31.980 because the journey is the destination.
00:01:35.160 And I was just like, man, that's so true.
00:01:38.280 From that point on, we essentially took photos,
00:01:41.160 took screenshots, did a bunch of stuff
00:01:42.860 to really remind us of the progress we were making
00:01:45.660 and that is one part of the lesson that I was taught
00:01:49.400 on how to protect your confidence as an entrepreneur
00:01:51.800 because if you've got that, if you can show up
00:01:54.840 and feel confident in your decision,
00:01:56.380 even if you're learning and you're gonna change,
00:01:58.840 your strategies, that energy that you bring
00:02:01.340 is just probably one of the most powerful things
00:02:03.380 that we have as entrepreneurs.
00:02:04.580 So the number one thing I wanna share with you guys
00:02:06.320 is celebrate your wins.
00:02:08.780 You know, in your previous quarter, okay,
00:02:11.360 every 90 days, you should take a moment,
00:02:13.820 usually a half day to a day, meet with your team,
00:02:16.600 review what you guys accomplished,
00:02:18.320 and even though there was lessons learned,
00:02:19.860 celebrate the wins as a team.
00:02:22.200 It's super important for you and for your team,
00:02:24.440 but really, as an entrepreneur,
00:02:25.860 to remind yourself that you're making progress
00:02:27.640 because it's so easy for us to just get it done
00:02:29.740 and move on to the next thing without taking a moment
00:02:33.340 and saying, man, we really need to be proud of ourselves
00:02:36.980 and our team for overcoming this challenge
00:02:39.400 or getting this new product rollout
00:02:41.140 or meeting a customer's need that sounded
00:02:43.760 a little kind of out there.
00:02:45.420 Take the time once a quarter to really celebrate those wins.
00:02:48.040 Number two is weekly team wins and customer wins.
00:02:51.980 So in your team format, whenever you do your team meetings,
00:02:55.560 you should ask the team, does anybody have any wins?
00:02:58.040 Maybe it's they just blew a goal out of the water.
00:03:01.180 Or maybe it's a customer win, where as customer service
00:03:04.640 or as the founder you're getting emails
00:03:06.160 from different people, you can actually add it
00:03:09.280 to the agenda, I mean it's what we do in our team
00:03:11.420 so that once a week we have the opportunity,
00:03:13.320 if there's anything that came in that we feel
00:03:15.180 the rest of the team would wanna hear,
00:03:17.240 we share it with them.
00:03:18.260 So on a weekly basis, that's number two,
00:03:20.340 you wanna share that feedback, those wins from the team
00:03:24.240 and your customers with the rest of the team.
00:03:26.420 Number three is making sure that you document the journey.
00:03:28.800 As Gail taught us, take photos.
00:03:31.560 I mean, I have screenshots for the last almost nine years
00:03:35.360 of all the product designs, the decisions,
00:03:38.060 major contracts we signed, Skype sessions,
00:03:41.560 you know, just taking screenshots of the team,
00:03:43.540 the stand-ups, everything.
00:03:45.240 And anytime we had a party or we spoke at an event,
00:03:47.780 we always hired a photographer to document those moments.
00:03:50.940 If somebody was there with an iPhone,
00:03:52.960 I'd make sure that we got all those photos
00:03:54.580 and then shared it with the rest of the team.
00:03:56.240 I just think it's so important that you have a document
00:04:00.340 or a catalog of all these moments as the company evolves,
00:04:03.460 because trust me, the people that were there
00:04:05.460 in the beginning probably won't be there in the future
00:04:08.040 if you're really successful,
00:04:09.400 but they were all part of that story and that journey.
00:04:12.080 It just reminds you the amount of incredible,
00:04:14.300 I truly believe that success has 100 fathers,
00:04:17.600 and being able to kind of reflect and remember
00:04:20.080 those people that came into your life for that chapter
00:04:22.740 really helped you get over those hurdles
00:04:24.500 to build the company that eventually is successful,
00:04:27.340 having that to reflect on will help you protect
00:04:29.780 that confidence as an entrepreneur,
00:04:31.400 because it'll inspire you and remind you
00:04:33.460 the amount of struggles that you overcame.
00:04:35.260 Number four is to have a yearly party.
00:04:37.320 Once a year, minimum, you should bring everybody
00:04:40.160 on your team together, especially if you work
00:04:41.540 in a distributed or virtual team.
00:04:43.280 Bring them together and give everybody else awards.
00:04:47.380 Like, actually take the time to recognize the effort
00:04:50.180 and give them awards.
00:04:51.020 You're probably asking, like, Dan, what does this have to do with confidence as an entrepreneur?
00:04:54.940 Here's the deal.
00:04:55.820 When you can create an environment for other people to do work at a world-class level, to be excellent,
00:05:02.840 and then recognize and give them awards, in some ways, that act is for you.
00:05:08.560 By reminding you that you built this space, this environment, this company,
00:05:13.740 to allow them to be able to do some of their best work.
00:05:16.160 And I think that to me is just part of the process
00:05:20.640 as a leader, you need to take that once every 12 months,
00:05:23.960 once a year, bring everybody together
00:05:26.000 and recognize people for those that really stepped up
00:05:28.380 throughout the year because it just brings you that energy
00:05:32.940 that you're gonna bring into the next year.
00:05:34.480 As an entrepreneur, it's super powerful.
00:05:36.440 And number five is individually,
00:05:39.020 I think everybody on your team should have this,
00:05:40.580 but you definitely as the founder and entrepreneur,
00:05:42.620 you should create an achievement list.
00:05:44.120 And this is everything that you've ever accomplished
00:05:47.920 that you thought would be hard, that you overcame.
00:05:50.620 And it could start back when you were nine years old.
00:05:53.060 It could be little things like learning to ride a bike.
00:05:55.340 If that was meaning for you,
00:05:56.600 if that was an achievement that you set
00:05:58.860 that you wanted to accomplish and you got there,
00:06:01.360 then you put this on this list.
00:06:02.500 And for me, I save it in an Evernote file
00:06:04.480 and it's little things.
00:06:05.740 You know, it could be personal things,
00:06:07.180 it could be health related, it could be business related.
00:06:09.620 But it's just a list that if you've ever got
00:06:11.880 an important phone call,
00:06:13.960 If you've got a really important talk you gotta give,
00:06:16.100 if you have a really tough conversation
00:06:17.980 with your management team or an employee that's struggling,
00:06:22.360 and you just wanna kind of give yourself
00:06:23.960 a kind of a kick and remind yourself
00:06:26.140 of the challenges you've been able to overcome
00:06:29.840 and achieve in your life, just open that list and read it.
00:06:32.340 I think it's probably one of the most powerful gifts
00:06:34.120 that I can give you is the, you know,
00:06:36.660 just the suggestion and the permission
00:06:39.100 to review that list whenever you're struggling
00:06:41.320 to remind you how great you truly are.
00:06:43.620 And I think that protecting the confidence for entrepreneurs,
00:06:47.860 your confidence is such a critical component to keeping the
00:06:50.860 energy and the forward movement going.
00:06:53.000 So real quick, recap, celebrate your wins with the team every
00:06:57.060 quarter at a minimum.
00:06:58.340 Weekly team meetings to review customer wins as well as team
00:07:01.100 wins and then third, document the journey screenshots,
00:07:04.640 photographers, et cetera.
00:07:06.500 Yearly parties and give awards to other people on your team
00:07:09.580 because in a way that's a reflection of the creation that
00:07:12.520 in the space that you've provided everybody,
00:07:14.280 which is awesome, and then fifth is an achievement list
00:07:17.120 where you can just review that.
00:07:18.580 Whenever you've got a big meeting,
00:07:19.780 something super important, you wanna pump yourself up,
00:07:22.280 that's where you go just to remind yourself
00:07:24.120 of all the cool things you've done with your life thus far.
00:07:27.180 I wanna ask you to leave a comment and tell me your story
00:07:30.560 of something that you do to celebrate your wins,
00:07:32.540 or better yet, tell me a win that you've had
00:07:34.480 in the last seven days.
00:07:35.400 I wanna hear from you below, I wanna get excited for you,
00:07:38.760 so tell me your win that you've had in your business,
00:07:41.040 in your life in the last seven days in the comments below.
00:07:43.620 As for usual, I wanna challenge you
00:07:45.080 to live a bigger life and a bigger business,
00:07:46.920 and I'll see you next week.
00:07:48.280 Hey there, if you liked this video,
00:07:49.480 be sure to subscribe to my YouTube channel
00:07:51.220 where you get other tips on how to start
00:07:52.800 and grow your business.
00:07:53.640 I'd also encourage you to join my newsletter
00:07:55.500 where I share exclusive invites to events,
00:07:57.820 other free training videos, and community contests.
00:08:00.860 And if you're ready to keep going with some more content,
00:08:02.980 I've got a couple videos queued up for you.
00:08:04.800 Hope this video finds you well.
00:08:06.060 I'll see you next week.
00:08:11.040 You