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Dan Martell
- February 06, 2023
How to Raise Money Without Investors
Episode Stats
Length
8 minutes
Words per Minute
195.62923
Word Count
1,668
Sentence Count
42
Summary
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Transcript
Transcript generated with
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).
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Should you raise money from your customer
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or a big strategic investor
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that could buy your business into the future?
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I'm gonna share with you the three things
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to consider and to look out for
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because you think it's all upside,
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it's money in the bank,
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but the truth is, is there's a lot of downside
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that you need to be aware
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so you can go into this eyes wide open.
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Should you take the money
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or should you run the do's and don'ts,
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the pros and cons?
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Let's get into it.
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number one is information rights so when you take money from an investor you can decide if there is
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information rights part of that deal now a really big investor is going to want that they're going
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to want access to your numbers and your financials and your strategy and your board deck and all
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these different things but you can decide because here's the challenge is that just because somebody
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writes you a check if they're a customer do you want that customer to know that you've got three
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months worth of runway left in the bank nope you think there's a possibility if they even saw that
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trend line six months five months four months three months that they might be talking to other
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vendors and trying to move as fast as possible to jump off your platform yep so when you're thinking
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of raising money from an existing customer you got to understand is that you need to create some
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space you have to create arms length away that they don't have access to the information if
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they don't ask for it i would highly recommend you don't provide it you know i had a client once he
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had a software in the analytics space and one of his investors somehow now they never could prove
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it but they were sharing with me that it is weird every time they have a board meeting it seems like
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their competitors marketing team would start executing the exact same growth playbooks that
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they were using to grow the business they were pretty sure that that customer that they took
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the money from was also feeding some of this to their competitor because they were trying to play
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both they were not a hundred percent competitive but they were in the same market and they knew
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that they were trying to get on their good graces to potentially invest in them as well
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now they may not have said like oh this is what we're seeing this company do
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but they might be like, hey, have you considered this?
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We've heard that that works really well.
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So information rights is something
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you want to keep close to the chest.
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You do not wanna make available for everybody
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if they don't ask for it.
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So if you do take their money,
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make sure that you protect the internals of your business.
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They only need to know what's coming out publicly.
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They do not need to know the internals.
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Number two is they'll dictate the roadmap.
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This is the pros and cons is that you might have a customer
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that's like, hey, we love what you're doing.
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We think it's awesome.
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we have these kind of like custom needs that your software could solve for us and it'd be really
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great if we're going to make a commitment in you know multiple year contract that maybe we also
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invest and part of that investment gets us some custom development and one of my clients in the
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security space they had this software and that was the exact conversation they had with the client
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before i showed up before we started working together i remember them saying to me we have an
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issue with one of our customers and i'm like what's going on and they explained to me well
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we took a million dollar investment and 50 of that went in as equity and the other 50 is kind of like
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you know in-kind services right so like custom configuration but when they took the money there
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was conversations around alignment with the roadmap meaning that like the customer was
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supposed to pay to pull forward to advance features that they were going to build anyways
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they were just like pulling them forward maybe six months or 12 months or 16 months but what
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happened was is the statement of work started to tweak and change and not only did they start
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requesting for features that they were never going to build they were going to be one-offs
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now they have to support it all of a sudden now the amount of custom development which was i think
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build out at 150 an hour like they kept changing the statement of work and changing the scope and
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nobody on the team was really like holding the customer to the constraint because you know they're
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also a major investor in our business and they're also a major customer and they allow us to use
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them in our marketing and they speak at our event and there was all these like
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concerns amongst the team of like pushing back and saying no we are not going to build that
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and it ended up getting to a place where the code base was a bit of a rat's nest because
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you have like this part that everybody uses and then this other little small part that like nobody
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really maintains or focus on and every time you launch new versions it creates bugs and defects
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and issues with the code base that is the risk is that you become a very cheap custom deb shop
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for that customer you think it's a good idea i'm going to take their money but here's the reality
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in my experience if you have optionality you're better off getting the customer to sign a multi-year
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contract that gets them committed part of that is a co-marketing agreement meaning they give you
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permission to use their name in your marketing get that value set aside and then go find the money
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Go find somebody to invest in the business for just equity
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that's not gonna tell you how to build the product
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or change your roadmap.
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Number three is block an acquisition.
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Now, a lot of founders have never done this before,
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have never considered what does the future look like?
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If I go raise a bunch of money from Google,
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or I raise a bunch of money from Salesforce,
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or I raise a bunch of money from Facebook,
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or whoever it is, when I go to potentially exit,
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obviously these venture divisions of these companies
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are investing because they like what you're doing.
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They're like, hey, we see the world the same way
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and there's a good chance that where you're going
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and how you're building this
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is something that we'll probably wanna do.
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And if at that point you guys decide
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that it's better for us to partner together,
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we wanna entertain that optionality.
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What people don't realize is that
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when you go through that process,
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especially if they have information rights
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and they're aware of what's going on in your business,
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especially if they're aware
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that you only have two or three months of runway left,
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they may drop information in the market,
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kind of like poison pill-ish,
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where they'll tell a competitor that you guys,
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the technology isn't good,
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or they'll just make sure that that's heard
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because they would rather buy you.
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So you gotta understand that.
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If they've invested, they have information rights,
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or even if they've invested and they've heard
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you guys are looking to exit
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and they're competing against you,
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they may leak information to your competitors
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that they don't know where that information comes from,
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but they might just like decide,
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oh, okay, well, we're not gonna invest.
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Or because you've taken money from Salesforce
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or Google or whoever,
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they don't wanna make their competitor any money.
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So that might be a deal breaker.
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And that's the reality.
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I've seen this happen probably about 25 times
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where a company was getting acquired,
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but because that company raised money
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from the acquirer's competitor,
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they decide that is just a no-go.
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We don't do those kinds of deals.
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We don't want to support our competitor
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for making any extra money.
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And they may push things to be super unfavorable
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for everybody involved
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if you want to make the deal happen, et cetera.
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They just make it a lot harder.
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So you can do it.
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Just know that that'll be an area of challenge
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that you're going to have to overcome
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in the event of an exit.
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So should you raise money from a customer
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or a strategic investor?
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Maybe if one, you don't give them information, right?
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Two, you ensure they don't dictate your roadmap.
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And three, that they don't create a conflict
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in a potential acquirer because they compete against somebody
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that is also on your target list of buyers.
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If those things are all mitigated and understood upfront,
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then take the money, hashtag money in the bank,
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make it rain, get the capital, keep building the business
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and take your SaaS company to the next level.
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That is my suggestion to you.
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I just wanted to share those thoughts,
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those concepts so that you can be incredibly strategic
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as you go raise your money.
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Hope this finds you incredibly well.
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If you want more strategies,
00:08:06.640
check out Fundraising Like a Pro.
00:08:08.560
The link is below.
00:08:09.900
It is literally my three-phase process
00:08:12.300
that I've helped all of my clients
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raise over $500 million using this methodology.
00:08:17.520
Check out the pre-marketing phase.
00:08:19.260
Most people don't even know this is an area of focus
00:08:21.880
and just how to connect with investors.
00:08:24.080
Just click the link below.
00:08:25.280
fundraising like a pro it is my gift to you i hope this finds you awesome boom and i'll see you next
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week
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