Dan Martell - January 21, 2019


How To Upgrade Your Team's Talent Using a Simple Monthly Meeting


Episode Stats

Length

8 minutes

Words per Minute

199.6175

Word Count

1,670

Sentence Count

92


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

Transcript

Transcript generated with Whisper (turbo).
00:00:00.000 Hey there, I'm Dan Martell, serial entrepreneur,
00:00:01.800 investor, and creator of SaaS Academy.
00:00:03.840 In this video, I'm going to teach you
00:00:05.560 how to upgrade your team, their talent.
00:00:09.320 I want to teach you how to 5X it using a simple monthly meeting
00:00:12.880 structure that's going to be easy and really powerful
00:00:17.920 and exciting for your team to implement.
00:00:19.400 And be sure to stay at the end where I share with you
00:00:21.720 the link to get access to my business playbook templates
00:00:25.000 to allow you to have a documented standard operating
00:00:28.400 procedure for your business to really allow it to scale.
00:00:44.220 So when I was building my company, Spheric,
00:00:45.720 one of the biggest challenges I had
00:00:47.540 was to take all this human capital, all this knowledge,
00:00:50.380 all these consultants.
00:00:51.280 We're a big consulting company all over the globe,
00:00:54.420 really from Warsaw to Washington,
00:00:56.380 and make sure that all the lessons
00:00:57.920 being learned amongst different team members
00:01:00.180 were kind of shared amongst the group.
00:01:02.120 And the way I did this, because this is back in 2004,
00:01:05.340 was just to host a monthly webinar.
00:01:07.740 Essentially, it was kind of like a GoToMeeting.
00:01:10.040 And during that meeting, everybody
00:01:12.100 would offer up new things that they were learning,
00:01:14.600 and they would just teach it.
00:01:15.600 And we would record it, and then every month
00:01:17.880 we'd catalog that, put it in what we called the Codex,
00:01:21.520 which was our Wiki.
00:01:23.160 And then we just had a backlog of a bunch of different trainings
00:01:25.880 It allowed us, as a team, to continuously up-level
00:01:29.780 our knowledge, our talent, our experience,
00:01:33.260 and really got us into bigger contracts with customers.
00:01:36.560 It was an enterprise consulting company
00:01:38.780 focused on portal development.
00:01:40.340 And because we had all these brilliant people
00:01:42.880 learning new stuff in the simple structure for them
00:01:46.100 to learn from, it allowed us to up-level our game.
00:01:48.000 What I'm going to teach you today is the key things
00:01:50.260 we do uniquely in those meetings to really
00:01:52.640 allow you to get the most out of the talent upgrade structure.
00:01:57.020 Step one, democratize the teaching.
00:01:59.900 One of the things that you need to do right from the beginning
00:02:02.720 is allow anybody to put their hand up and say, hey,
00:02:06.120 I got something cool to teach, and I
00:02:07.860 would love the opportunity to share it.
00:02:10.160 So it's not about the executive leadership team
00:02:13.480 training the underlings.
00:02:15.200 It's literally saying, if you've got something interesting
00:02:17.820 to teach, and I've even broadened it to not even
00:02:19.840 be business related.
00:02:20.800 I just wanted, you know, for example, recently our designer
00:02:23.400 Rich taught the whole team about typography.
00:02:26.040 What does that have to do to somebody that never does any
00:02:29.300 design work?
00:02:29.980 Nothing, but it's interesting.
00:02:31.840 And what's fun is it builds connection.
00:02:33.580 So one of the things that I highly encourage you to support
00:02:37.920 is anybody can offer up some unique thing that they know how
00:02:41.560 to do that they're going to teach the rest of the team.
00:02:43.680 So that's number one.
00:02:44.720 Number two is showcase your bright spot.
00:02:47.900 So one of my favorite things to do
00:02:49.740 is as I'm interacting with the team
00:02:51.360 and I see somebody do something really cool, I'm like, man,
00:02:54.020 that's amazing.
00:02:54.920 Could you add that to the list of training in our next team
00:02:57.720 training meeting so that you could teach the rest of the team?
00:03:00.440 And what's cool about that is that not only as a leader
00:03:03.140 do you acknowledge the person's work and showcase it
00:03:07.300 and say like, wow, that was really done,
00:03:08.880 but you also kind of amplify positive behavior
00:03:12.980 or really thoughtful implementation
00:03:16.080 of some kind of output or project.
00:03:17.860 And having that added to the list,
00:03:19.780 because most people aren't going to put their hand up.
00:03:21.480 That's the reality.
00:03:22.280 You know, the internet's made up of 5% of the world
00:03:24.700 that produces content and 95% that just consumes it.
00:03:27.300 So the same thing will probably happen in your organization.
00:03:29.520 If you had 100 people, there's probably only five people
00:03:31.220 who put their hand up to actually teach something.
00:03:33.200 What you want to do is have your leadership team identify
00:03:35.920 really neat things going on in your company
00:03:38.540 and prompt them to add it to the list,
00:03:40.900 encourage them to teach that at the next team training.
00:03:44.960 Number three, prioritize the cue.
00:03:47.580 Now, one of the exercises, you're going to have to look
00:03:49.880 through all the different trainings that are offered up.
00:03:51.920 Typically, our meetings are about 60 minutes.
00:03:54.160 And if there's way more things that people want to teach them
00:03:57.060 and you have time, you're going to have to prioritize.
00:03:58.800 And I think it's really important, as much as I love
00:04:01.060 learning about how to play the ukulele,
00:04:03.260 we need to make sure that we top load the training to be things
00:04:07.440 that could actually move the business forward
00:04:09.400 or that would be relevant to the largest percentage
00:04:12.140 of the people attending the meeting.
00:04:13.940 So you want to prioritize a little bit around business
00:04:16.240 driver and relevance to the group as a whole.
00:04:19.340 Number four, don't forget to set a timer.
00:04:22.940 People that are teaching things, especially if they're
00:04:25.220 passionate about it, they'll just go and go and go and go
00:04:29.080 and go.
00:04:29.580 Sometimes my videos are 10 minutes,
00:04:30.880 sometimes they're a lot shorter.
00:04:32.160 I have gotten on stage with 20 minutes and ended up walking off
00:04:35.220 60 minutes later because I'm passionate about the topic
00:04:38.060 and just keep rambling and going and you don't stop.
00:04:40.800 So make sure you set a timer.
00:04:42.040 Ideally, the person can see it.
00:04:44.740 It's what's called a confidence monitor in the speaker
00:04:47.460 parlance so that they can see how much time they have.
00:04:50.680 So they can set their own timer on their phone,
00:04:52.340 pull out your timer, start at 10 minutes.
00:04:54.040 Ideally, I like to go 10 to 15 minutes.
00:04:55.900 10 is better if you have a whole big queue.
00:04:57.980 That way, you can get through six of them in an hour.
00:05:00.000 And that is an incredible amount of cross-training
00:05:03.000 and knowledge and just understanding
00:05:04.900 of new areas of the business that you might not be aware of.
00:05:07.540 So set the timer and let them pace themselves accordingly.
00:05:11.100 Number five, record it.
00:05:13.180 I can't stress this enough.
00:05:14.620 You need to record it.
00:05:16.520 The reason why is what you're doing is you're building a
00:05:19.600 library of organizational knowledge.
00:05:22.460 You're building a library of people on your team that know
00:05:25.900 how to do things that could teach other new employees.
00:05:28.240 This is the kicker.
00:05:29.360 Imagine if you had a year's worth.
00:05:31.300 So you had 12 different team trainings recorded, each one of
00:05:35.180 them an hour long, 60 minutes, six different trainings from
00:05:38.980 different team members and somebody's new and they join
00:05:41.640 your organization, all of a sudden now they're being taught
00:05:44.020 best practices, they're understanding who in your company
00:05:47.080 knows what about what, which is a big question.
00:05:49.820 It's like, who actually knows how to do this thing?
00:05:52.060 And they get to know the personalities and the interests
00:05:54.860 of different team members because, again, people are gonna
00:05:56.900 be teaching stuff that they're passionate about that may not
00:05:59.460 necessarily be business related but still is interesting.
00:06:03.140 And I think that that's just a great way for somebody new to
00:06:06.640 onboard and to also build this catalog.
00:06:09.220 So what we do is when we, everybody's training or they're
00:06:12.480 teaching, we just add it to the show notes.
00:06:14.480 So there's the six different people that went and what they
00:06:16.880 taught and that is a link to the recording and it's locked and
00:06:19.880 loaded in our playbook.
00:06:21.380 So really simple structure.
00:06:23.460 Make sure that you prompt people to do it and you record it.
00:06:28.100 So five steps to a really great monthly team training meeting.
00:06:32.040 Number one, you got to democratize the teaching.
00:06:34.100 Anybody can put their hand up including yourself as a leader
00:06:36.940 and teach something cool for the rest of the organization.
00:06:39.340 Number two, showcase the bright spots,
00:06:41.540 things that are going well.
00:06:42.500 People are doing incredible work.
00:06:44.380 Ask them to teach the rest of the organization
00:06:46.620 how they thought about that work.
00:06:48.960 Number three, prioritize the cue to make sure
00:06:51.620 that it has the highest business impact and relevance
00:06:54.260 to the group.
00:06:55.260 Four, set a timer so they can self-pace themselves.
00:06:59.800 And number five, record it, record it, record it.
00:07:02.500 Please hit the record button.
00:07:04.260 If you're using Zoom, it's so simple.
00:07:06.120 Go to meeting, et cetera.
00:07:07.480 They all have the ability to record.
00:07:09.100 You grab that little bit of show notes,
00:07:10.580 and you are locked and loaded.
00:07:12.580 So as I mentioned at the beginning of the video,
00:07:13.880 I want to share with you an exclusive download.
00:07:16.020 It's called the Business Playbook Templates.
00:07:17.920 It's my core system for the key reference documents, standard
00:07:22.540 operating procedures, templates, systems
00:07:24.820 that you need in your business to really get things going.
00:07:27.160 And the cool part is you can create a new one called the Team
00:07:30.620 Upgrade Trainings that has not only
00:07:33.140 the recommendations for the next set of trainings
00:07:35.760 that people want to opt into, but also the backlog,
00:07:38.860 the archive of all your existing training.
00:07:41.100 It's a simple format.
00:07:42.220 You can click the link below to download your copy
00:07:44.800 of my complete Google Drive template.
00:07:47.920 So you just click the link, opt in,
00:07:49.460 and get that copy for yourself and create a new one
00:07:52.120 because I actually have a system in there
00:07:53.420 on how to create a system.
00:07:55.000 You can create your first on the team upgrade meeting
00:07:58.260 structure and get that deployed to your business today.
00:08:01.300 If you like this video, be sure to click the like button
00:08:03.880 and also subscribe to my channel.
00:08:05.240 And if there's somebody you think this video could serve,
00:08:07.240 Feel free to share it with them today.
00:08:09.040 As per usual, I wanna challenge you to live a bigger life
00:08:11.560 and a bigger business and I'll see you next Monday.
00:08:15.060 The whole point is a team upgrade, right?
00:08:16.800 Upgrade.
00:08:18.340 Is that good?
00:08:20.120 Does that make sense?
00:08:20.960 It's hilarious.