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Dan Martell
- July 31, 2023
Meet The Genius Behind Every Online Coach - Taki Moore Interview
Episode Stats
Length
49 minutes
Words per Minute
214.66568
Word Count
10,694
Sentence Count
87
Hate Speech Sentences
9
Summary
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Transcript
Transcript generated with
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Hate speech classifications generated with
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.
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So I'm working like three or four jobs and I'm trying to feed my family and pay rent on
00:00:03.460
nothing. I'm supposed to go to the supermarket on the way home and I don't know how to pay for it.
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And I come home and Kiri Marie, my wife, goes, hey babe, we've got some news. And in my brain,
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I'm like, oh, I love news. And she goes, babe, we're, you know, I'm pregnant. Big hug and oh,
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that's amazing. And then she leaves and I'm like, oh, yeah, I honestly thought we were going to go
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under. You are the guy who taught me how to build my coaching company. I was about to stop coaching
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and you were the one that showed me a completely different way. The delivery model is the big
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unlocked for a lot of people. One-on-one coaching. Can I help clients? Yes. Can I make good money?
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Yes. Can it scale? No. Okay. Course. You know, that's the other big model. Can I make great
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money? Yes. Can I scale it? Yes. Do clients win? Hell no. 3% of people even finish the freaking
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course, let alone get the results. So then how do we design a group coaching program that gets
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clients even better results that they get with you one-on-one? How do we get coaches to feel
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comfortable charging what they're worth? Well, you realize that your worth has nothing to do with it.
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It's coaches who think way higher than themselves than they should, and coaches who think way less
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themselves than they should either way they're making a mistake you're thinking about yourself
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the reason we had an amazing year and got 50 coaches to a million bucks a year the hack is
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we said an impact goal not an income goal and it was life-changing you're the yoda behind all these
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other coaches i've walked into rooms and seen people like ryan dice jason capital mosey who
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i first met in your room all past seem to lead back to talking talking more what's up man hey
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man stoked to be here dude well it's good to have you in the house uh even better to have you in
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Kelowna so fun it's been uh years well a couple years since most of the group moved here and we've
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been talking about getting you here yeah you had to trick me into coming to speak at an event well
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at first it was the Croatia trip which was like step one phase one get them closer to Canada phase
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two I know one of our kids actually no asked me that this morning he goes is Croatia a lot closer
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to australia and i was like i don't think so so once you leave you kind of already left yeah once
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you're on the plane um talkie i've shared this publicly with many people but you are the guy
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who taught me how to build my coaching company there would be no dan the coach if there wasn't
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a talkie i know that's you don't like compliments but i'm gonna give you the biggest compliment
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um i had the fortune uh the i was fortunate to have jason gainard sit us together at a mastermind
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talk yeah first night dinner yeah like seven years ago would it be something like that and um i was
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about to stop coaching and you were the one that said oh mate why are you doing it that way and i
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was like i don't know any better and you showed me a completely different way to build companies
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um especially coaching organizations and you've worked with some of the coolest folks yeah you
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know and i know you again you're not gonna brag but i'm gonna brag for you i think at this point
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my guess is you've worked to over 5 000 coaches so you've been doing this for a long time yeah
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i've walked into rooms and seen people like ryan dice jason capital uh i mean kuzmich all of our
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friends todd herman etc but like all these other coaches it's like you're the you know you're the
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the the yoda behind all these folks that are a lot louder and run you know lots of ads but we
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you know all paths seem to lead back to talking and there's something epic about watching them
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on social and seeing your thumbprint or your dna in their stuff i was like okay we we did that oh
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dude a lot of my stuff anybody that follows me uh hopefully they come into your world they'll see
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that that thumbprint i mean even the event that i ran yeah you know the way i structured the days
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that's all from your frameworks um but i want to go back and i remember one time i was watching
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you share a story there was only one place i ever saw it was a facebook live you did
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and you were talking about not being able to get groceries because most people don't know i think
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is it seven six kids you have how many kids you have six kids three grandkids there you go three
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taki's a grandpa and you were sharing the story about like where it was do or die yeah where you
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had to make it happen yeah so i'm working like three or four jobs i'm in a how old would you
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bit at the time i don't know araha's 14 now so 15 years ago 30 okay yeah working a bunch of jobs
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i think at the time i was taking home like 60 grand a year my son's in it so you take out tax
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and there's half of that left or whatever and then my son's in a private school which is 20 grand and
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i'm trying to feed my family and pay rent on nothing wow talking about mate sam is this ethan
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in school uh zachariah zachariah yeah there's so many kids i've got so a bunch of them in school
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but zachariah was at this performing arts high school doing dance yeah and uh yeah i was talking
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to my buddy sam and he's like how you going i'm like honestly dude i'm really struggling like i
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was supposed to go to the supermarket on the way home and i don't know how to pay for it
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and he lent me 200 bucks thank god and uh so i get the groceries i come home and kerry marie my
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wife goes hey babe i've got some news in my brain i'm like oh i love news yeah and she goes oh you
00:05:00.540
might want to sit down i'm like oh i hate sit down news so i'm sitting down and she goes babe
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i'm pregnant and i was you know like big hug and oh that's amazing and like and then she leaves
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i'm like oh fuck like how are we gonna survive i was desperate man i was like yeah i honestly
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thought we were going to go under and uh i figured that if we could get to like eight grand a month
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by the time the baby was born we'd be okay and uh so stressed like just desperate what were you
00:05:36.880
doing was it all sorts of stuff man i was i was um working at a working at a job i was doing intro
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seminars for my mate dan who was in melbourne i was doing the it was like study skills memory
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techniques for high school kids okay uh i was doing i'd like done a little bit of consulting
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with my um best mate mike i'd do the copy i'd get the clients to do the copy and he'd do the
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the you know the layout and some strategy stuff as well there was enough work for both of us but
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not enough money like he had five kids as well there's enough work for both of us and not enough
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money for kind of either of us really yeah um yeah so i had one guy who i'd helped who
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you know he went he was like it was a part of a coaching franchise and every month they'd publish
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a like an email just with the names of all the franchisees from like making the most to making
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the least he was at the bottom and it was two weeks before christmas and he was like super
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desperate he owed head office a bunch of money another dude with five everyone's got five kids
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in the story and there's a lot of kids and uh i'm like man i don't know if i can help or not he's
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like i've got to pay head office back i've got 30 days to pay it back or i'm out i've signed a
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non-compete and I'm like well I don't know like what's your plan he's like well if I can put on
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a two-day seminar like a weekend seminar thousand bucks a head 50 people that'll pay the head office
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back and 20 grand for me and my family will be okay I'm like okay but two weeks before Christmas
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like who's going to show up nobody he's got no money I'm like well how big is your list he goes
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well I've never really kept the list I've got seven clients I've got seven past clients but
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they don't all not all of them still love me like I don't know if I can help you man but anyway so
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came over to the house and we made a plan I just took talk to him every day for 30 days you know
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five minutes in the morning 10 minutes in the morning what'd you do yesterday okay today do
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this we'll check in tomorrow he went from like last to number two in the franchise in in our
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region in 87 days paid all the money back and now everyone's like how'd you do that yeah wanting a
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piece of the talkster and then we got this business kind of accident um made my grant
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introduced me to a a dude who had a group of licensed consultants like marketing consultants
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and i offered to you know he asked me to do an interview on his tuesday morning call
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did that too scared to make an offer he was just terrified got good at marketing because i was
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scared of selling and uh he goes afterwards he goes tacky that was a mate like mind-blowingly
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great you just forgot to ask yeah i'm like yep i didn't think i should and he's like what are
00:08:00.240
you doing can you write me an email so i wrote this email at the time kieran marie's like super
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super pregnant and so I wrote this email that he sent and I got 48 people wanting to join my thing
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in like an hour so holy crap so then I had to call all the 48 people so I didn't have I didn't
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know how to get money on the internet anyway some credit cards and away we go so you know
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went from nothing to something real fast wow yes kind of changed my life what did you fall in love
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with in that process of helping people like why i mean is there i love coaches because they're the
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good guys yeah yeah i just love helping the good guys win it's them it's epic yeah um i love their
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heart i love their creativity i love that i love how hungry they are and and grateful they are
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i love that like it's one of the few businesses on the planet where you can
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you know where income and impact are so closely related it's kind of rad it is and the person
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that you get to become allows you to give more to the people yeah that's kind of cool yeah so i've
00:09:09.680
never set like a business goal yeah except once you and i talk about vision and goals all the
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time just a bit yeah so uh so reading this thing it's end of the year a few years ago and we're
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kind of setting the goals for the year to come and i was like you know the question was like
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what's the number that if you hit it this year you'd know you've done a good job or something
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like that and i was like well if we if we can get 50 coaches to a million bucks a year this year
00:09:34.480
then this would be a great year like marketing will take care of itself and sales will as well
00:09:40.140
and so that was the goal we set it's the only goal i've in my bones cared about apart from like
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let's get to eight grand a month so we don't die yeah so we flogged ourselves all year to hit this
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goal like we just there's all i could think about you're like where's the next million dollar coach
00:09:55.940
yeah and we get to the november event and people are reporting their numbers and we're at like 38
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i was like okay well 38 is great yeah it's huge yeah but it's not 50 and it's the last big event
00:10:06.220
of the year what are we going to do and so you know over the next few weeks they came in bit by
00:10:11.380
bit by bit um alex scharfen and ari maizel were two of the last ones and then it's the it's the
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second last day of work on december the 19th or something like that and i was exhausted you know
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i got on the beach facebook live and the headline was i tried and we failed and i told the story of
00:10:30.020
how we almost made it and friends are like tucky that's almost better because like you can try
00:10:33.720
hard again next year or whatever and wake up the next morning i'm sitting on the toilet on my phone
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like a schmuck and i get this text from you know sylvie mccracken for sure i get a text from sylvie
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i love sylvie she's like hey tucky i just talked to the accountant we just hit a million bucks and
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i just burst out on the toilet was she 50 she was number 50 oh man so i got snoop dog to shoot a
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cameo for her and i was just like bawling my eyes out it was just like i felt like so honestly
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relieved mostly yeah like so proud of you know me and the team and the clients and
00:11:04.680
yeah it was amazing where do people i want to give people a lot of value we'll come back to
00:11:12.260
talking the the person that i've gotten to know because and i've shared this with you like
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you share 10 of you and i think the other 90 is actually super fascinating just as a as a father
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and a friend but if we talk about coaching and coaches what are some of the moves that
00:11:30.700
coaches that get feel stuck and this is the part that for me is sad is like they have the most to
00:11:36.100
give other people yet they make decisions about how their business works earlier on that can hold
00:11:40.480
them into a place where it doesn't feel good and then they just stop yeah what are those what are
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those those decisions that you think man i wish i could get to you like day zero and help you avoid
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i think um like if you you can make an impact broad or deep and so that's kind of correlates
00:12:01.940
to like one-on-one or group and they're both super amazing models yeah um but i think there's
00:12:07.140
these incredibly talented people who are who care a lot who have got a ton of value to share and
00:12:10.780
they sign themselves up for a model that holds them back you know it caps you know they market
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manually they sell one-on-one they deliver time for money it's like that's just a bad trade yeah
00:12:23.220
um yeah i think maybe less so now with business coaches but in the early days it was you know
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mindset's the answer to everything and you know dude if mindset the only tool you've got
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and coaches do more mindset than kind of anybody else on the planet except for maybe
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athletes like well how come there's not more million dollar coaches yeah how come like 87
00:12:45.080
percent of you guys are broke and gone back to your job in three years what's that all about
00:12:49.200
so i think mindset's awesome and you're better than me so we all play the cards we like the
00:12:54.440
tools we've got i don't have those tools so i'm all tactics little of that um but i'm like great
00:13:01.320
you've got your mindset you can keep doing that let's talk about model like how do we market how
00:13:05.180
do we sell how do we deliver in a way that you know that we can have more fun we can help more
00:13:10.340
people we can make more money yeah so i would say model first what do you mean by model um
00:13:17.860
well and i know the answer i just yeah so like if you go i'm going to design a coaching program
00:13:22.420
what's my outcome uh can i make the money i want yeah can it does it help clients win yeah
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and can i scale it yeah this is literally the conversation we had first time yeah because i
00:13:37.600
was going to stop because i made this mistake yeah and so if you go well one-on-one coaching
00:13:42.160
can i help clients yes can i make good money yes can it scale no okay course you know that's the
00:13:49.000
other big model the other end of the spectrum okay well can i make great money yes can i scale it yes
00:13:52.460
do clients win hell no no three percent of people even finish the freaking course let alone get the
00:13:56.800
results yeah so then how do we design a group coaching program that gets clients even better
00:14:00.900
results that they get with you one-on-one because you've got you know a pack now yeah even the you
00:14:07.340
You know, even the athletes who are in individual sports, they all train in squads.
00:14:10.780
Squads.
00:14:11.220
Dude, I train all my ultra.
00:14:12.460
I don't like training by myself.
00:14:14.220
Yeah.
00:14:14.540
Yeah.
00:14:15.280
Because when you're low, somebody else will lift you up.
00:14:17.780
Yeah.
00:14:18.200
Anyway, and you can like think about how many iterations it takes to get great at something.
00:14:23.800
And you can maybe, let's say you test one new thing a month.
00:14:25.740
But if you've got like 300 people testing one new thing a month and reporting in, holy crap, man, it's amazing.
00:14:29.660
Yeah.
00:14:30.840
Yeah.
00:14:31.560
I forgot the question.
00:14:32.260
Well, that's the model.
00:14:33.640
So people understand the model part.
00:14:35.120
Yeah.
00:14:35.420
And then the marketing one, right?
00:14:36.980
A lot of people get into this, like, you know, referrals only their business.
00:14:41.200
There's no marketing system.
00:14:43.300
No, there's not.
00:14:44.480
So referrals are amazing.
00:14:45.560
But if I said, Hey, could we get a hundred more clients tomorrow?
00:14:48.220
Most people can't.
00:14:49.100
Yeah.
00:14:49.740
So the, the, the marketing piece is how do we bring people into your world and then warm
00:14:54.720
them up to the point they're in eight, nine or 10 in terms of luckiness to say yes to
00:14:57.960
working with you, the right people, the sales process, it could be one-on-one, it could
00:15:02.100
be group.
00:15:02.420
It doesn't really matter.
00:15:03.840
Um, but the most important thing is it could even be.
00:15:06.980
it could be chat i love chat um how do we deliver it like i think if we the delivery model is the
00:15:14.280
big unlock for a lot of people yeah because then there's no fear i always say to people
00:15:18.740
if growth equals pain in your life you'll never do it you won't do it and most people
00:15:24.560
if they 10x their client base tomorrow yeah they die yeah especially coaches because they're
00:15:29.660
selling one-to-one yeah but even on the marketing side because this is the some of the unlocks you
00:15:34.460
shared with me earlier on is just even the idea of like putting your best stuff out there yeah
00:15:39.280
talk about that because what most people don't know if they're they're watching my stuff is i
00:15:44.020
literally share everything when i say everything you've seen me do this i'll teach it at my event
00:15:48.800
to my clients and then go give it away on my youtube for free of course including the workbook
00:15:53.460
yeah and the workbooks are great we should talk about the lead magnet yeah yeah so people are
00:15:59.140
worried about like if i teach my best stuff then people don't need me the truth is your best
00:16:03.080
prospects you know the content is just a reference check oh can this dude help me yeah they're not
00:16:08.420
looking to go like implement it all themselves the best people go they're looking for a who not
00:16:11.220
a not a how or a who with a how yeah and so uh there's this great quote i think it was um
00:16:16.580
justin roth marsh i first heard him say it and i was telling you about it the other day when you
00:16:21.800
give freely of your information you earn the right to charge a premium for implementation so good
00:16:25.320
and so if you think about any great training i wish i had a pen dude yeah i know i'm surprised
00:16:30.140
without a pen i'm like i'm drawing pictures with my fingers right now um think about any great
00:16:35.180
training it's got like four core chunks uh why it matters because you know we've all taught stuff to
00:16:40.020
people who weren't ready for it yeah and so the why is about getting people you know thirsty for
00:16:43.740
the stuff what you need to know which is kind of mindsets and how to think about it how to do it
00:16:47.580
and then uh what to do now yeah uh came from bernice mccarthy she's a primary school teacher
00:16:53.880
but why what how now is the is a great training and so if you go well what's my marketing look
00:16:59.040
like? I had this epiphany a few years ago going, well, if I'm delivering this great stuff to my
00:17:04.680
clients and I want my marketing to bring me more people just like these guys, if the content was
00:17:09.140
great for my clients, surely it'd be perfect for these guys. I mean, it would attract the perfect
00:17:13.680
clients. Right. And so here's the thing. I think a lot of coaches are running solo or very small
00:17:19.440
team. And so you don't have like unlimited resources or time. And so we like, we're making
00:17:23.060
content for our clients and then we're making like sales content for our funnel. And then we're
00:17:27.220
making marketing content like we're making a lot of stuff a lot of stuff and so if we can just take
00:17:31.380
that kind of that format model of why what how now and we get a pair of scissors and just cut down the
00:17:35.440
middle and in public we get we give the why and the what and the how and the now is for clients
00:17:40.560
done and so we make too much we make more than we need to i think most coaches create too much
00:17:47.020
and market too little oh so good and so if we can just take the stuff we've already given to our
00:17:51.820
clients i've seen you do this i do the same uh you know every week there's a there's a show and
00:17:56.700
it's the why stack from our training and the five key points from the training and then we offer a
00:18:02.680
content upgrade like a lead magnet which is just the worksheet from the training that if they watch
00:18:05.880
the video they'll have a better idea about what to do with and then you cut down your creation time
00:18:10.520
by miles and you're adding actual value to your prospects it's kind of cool i think you're like
00:18:14.260
your marketing will change more lives than your coaching ever will so good yeah it's good if you
00:18:19.600
do it right if you do it right and the people that are scared to give that away talk to those
00:18:26.920
folks like the ones are like i don't even know what was happening this morning but somebody said
00:18:31.360
that to me they're like what what if i give away my best like do i keep the best stuff though like
00:18:36.260
talking that five percent i'm like no give it away well what happens if you don't that's the
00:18:41.340
nobody knows that you got it too that's the crazy part right it's just like they say like what if i
00:18:45.780
train up my my team and then they leave i'm like what if you don't train them and they stay it's
00:18:49.540
the same game so if you don't give away your best stuff and no one's gonna go well that was like
00:18:54.780
you give them your mediocre stuff well that was pretty crap but maybe on the other side of this
00:18:58.900
paywall it's good somehow it's gonna be better no dude that's not how it works um and they're
00:19:05.180
they're paying for you you talk about the speed implementation accountability yeah the the
00:19:10.360
sequencing like talk about that yeah so i think in a coaching program people join for the stuff
00:19:18.080
the content that tricks that you've got yeah it's the chocolate right but so people join for the
00:19:22.800
content but if it was just the content would all be billionaires with perfect dabs right yeah um
00:19:28.980
and so it's not enough so what makes people actually win well what people what makes people
00:19:32.700
win is coaching and the coaching is you know give me a problem i'll look at it through my frameworks
00:19:37.680
while you're explaining your problem i'll pick which framework maps to it and i'll be able to
00:19:42.100
teach you the solution so i'm just like looking at your situation through my lens and i can give
00:19:45.820
you the the custom perfect tweak so there's a there's a customization piece yeah there's an
00:19:52.840
implementation piece there's a whole bunch of support that goes on like half the stuff is
00:19:57.080
giving people permission and so if people join for the content and they win because of the
00:20:01.700
coaching but they stay for community and so as a coach you don't just have one
00:20:06.200
asset you've got these three but the the prospects don't care about the community
00:20:11.880
they care about the stuff because it promised to solve a you know a bleeding neck problem
00:20:16.380
and so we lead with that always give them that and then i've i've heard you share with people
00:20:21.220
that um we get bored with our marketing before the market does or something that i mean that's
00:20:27.160
another part it's they're creating too much and or they're moving on too quick yeah we get bored
00:20:32.160
you know of saying the same stuff answering the same questions again and again and again yeah
00:20:36.040
but you're not talking to the same person again and again and again you're talking to a movie
00:20:39.760
parade yeah and so like sell by chat we were teaching that you're talking about that the
00:20:45.020
other day yeah dude it's like nine years old in my world i know but every person this is a high
00:20:50.820
level seven eight figure coaches in that room and they were all like frothing of course they're
00:20:56.960
like oh teach it again again it's sometimes we have to be reminded not
00:21:00.780
taught new right yeah true not new true not new yeah agreed so marketing the
00:21:06.220
same way we just got to keep yeah yeah it's like parenting you have very few
00:21:09.680
rules and you repeat them a lot very few rules yeah it's like here's the 19
00:21:14.720
principles well no kids gonna remember 19 principles but if it's like seeks like
00:21:17.600
on your wall I can remember that yeah so that we get the marketing out of the way
00:21:21.360
so that we we create the content we're already teaching becomes the stuff we
00:21:26.360
giveaway for free yeah that takes care of a big hurdle for a lot of coaches and then how do we
00:21:31.580
get coaches to feel comfortable charging what they're worth asking for the order yeah this is
00:21:38.640
essentially yes this is so good because this was my challenge i was shit scared of you asking for
00:21:45.620
money and all this stuff so i got good at marketing so that because great marketing makes sales easy
00:21:49.540
maybe even unnecessary in some cases um so how do you get comfortable charging what you're worth
00:21:54.840
well you realize that your worth has nothing to do with it so like my self-esteem has got nothing
00:21:59.020
to do with my value to a client um nobody wants a taki if they could do it without me they would
00:22:05.220
i'm a necessary evil this is how i think about it that's a good frame yeah so my self-confidence
00:22:10.120
irrelevant like i could be you know useless to people but have incredibly high self-esteem
00:22:15.460
i'm i'm not that helpful yeah i could be the most coaches the other way around really great
00:22:20.760
and no confidence so your confidence is irrelevant uh the way we think about this is um is to price
00:22:27.700
based on the cost of not hiring you and so if you think about let's let's go to a client that
00:22:33.840
you've worked with who's got an amazing result yeah like okay well if they hadn't have got this
00:22:38.160
transformation where would they have ended up uh and not just like okay well let's say you got
00:22:43.620
someone to a million bucks well they wouldn't have got to a million bucks that's cool what else
00:22:47.040
wouldn't have happened there's all these like processionary effects how would their family
00:22:50.560
have changed etc so the cost of not hiring you is really expensive yeah um i think most coaches
00:22:55.860
their self-esteem gets in the way and i like i don't have mindset skills so i just do what i
00:22:59.780
call the confidence bypass which is like your confidence doesn't matter we're just going to
00:23:02.400
focus on the value and the value is the cost of not hiring you and the return that they get when
00:23:06.940
they do and so in a in a chat conversation we ask you know what's your monthly income up to right
00:23:12.660
now where do you want to be and let's say someone's at 20 grand a month and they want to be at 50 well
00:23:15.920
it's costing them 30 grand a month not to know this stuff yeah okay so my two and a half grand
00:23:20.780
a month is cheap yeah and that's how you price your stuff it's funny i think i saw i think it
00:23:26.440
was today hermosi who i first met in your room alex and layla you invited them to come speak
00:23:31.360
they're incredible and he said something he said if your potential is a million a month but you're
00:23:36.100
only making 50 then your cost of not knowing is 950 yeah the ignorance tax yeah it's and it's
00:23:43.700
brutal like and we're all paying it right now yeah it's a beautiful frame because it does take the
00:23:48.820
the confidence out but then then how do you recommend because you have a different ways
00:23:53.000
like sell by chats the new like it's not new it's all for you you've been doing it forever but like
00:23:57.140
a lot of people still are doing it so like what's what's the different ways people could think of
00:24:01.820
selling and how do they cue up the conversation so that it is easy as where do you want to go
00:24:07.240
from here and the answer is let's work together yeah so so just so i'm clear is that about how do
00:24:13.220
we get the conversations or how do we have the conversations no let's do have like because it
00:24:17.420
doesn't matter if it's sell by chat or i'm on in a group or one-on-one there's still a flow yeah so
00:24:22.640
i think the first thing you want to do is if our value is predicated on the the problem they've got
00:24:29.920
then we need to be in diagnosis mode yeah and so doctor frame doctor frame yeah exactly so my job
00:24:35.840
is kind of clipboard in hand how long has this been going on yeah first do you work with ideal
00:24:40.820
customer yeah yeah like qualify them yeah so our our flow is basically five or six questions um is
00:24:47.240
it really hard for you to talk without drawing right i can see i can see you doing your fingers
00:24:50.980
like yeah i've never had a conversation this long without a pen i can see the visual models that
00:24:55.700
you're thinking through because i've seen you teach it so many times it's awesome by the way
00:24:58.900
if you're watching this i apologize for the hand gestures i'm not italian i just literally know
00:25:02.740
which one you're going to yeah i just want to draw so much yeah um okay so we have to start a
00:25:08.260
conversation that's an opener yeah uh and the opener like if it's an inbound lead we're just
00:25:13.180
like what kind of clients do you work with yeah um because i want to know are they in our market
00:25:16.900
and it's an easy soft easy to reply to question yeah then uh you know assuming that they're in
00:25:21.840
our market will continue it also sets the frame see i think people spend too much time asking
00:25:25.820
questions to build friendship no right and like even the questions like which clients do you coach
00:25:31.200
i'm not asking you like what city do you live in correct i'm not asking you like did you see the
00:25:35.480
game on the weekend i'm going this or that yes correct and he's he's that he's the frame around
00:25:40.720
that is uh you know what they're trying to do with the friendship questions is build rapport
00:25:46.160
yeah rapport is is defined as a relationship of trust and responsiveness and what they're trying
00:25:52.140
to do is earn trust and kind of create responsiveness but leaders don't do that no
00:25:57.460
leaders assume trust and demand responsiveness so that's what i'm doing yeah um so what kind
00:26:04.680
of clients you work with one-on-one or a group fascinating uh what's your monthly income up to
00:26:08.580
right now and where do you want it to be yep that stretches the gap that stretches the gap it just
00:26:13.460
gives me a sense of like what's the you know what's the goal here what's the are they crazy
00:26:16.960
right yeah right i'm at six dollars and i love to be a millionaire by friday okay that's probably
00:26:21.040
not gonna happen yeah i mean maybe but i don't have those yes um and then it's just a question
00:26:27.200
of okay so if this is the gap what are the two or three things you need most right now to bridge it
00:26:31.960
and they'll tell you their kind of buying criteria would you like some help i know it's kind of great
00:26:38.620
when you can actually have them tell you what then you need to just yeah if they want some help it's
00:26:44.900
like yeah and it's good well we have a thing and then you just map yeah 100 thing to your thing
00:26:49.320
because the other mistake that we make a lot uh in coaching is we've got a let's say we've got a
00:26:54.020
group program and we've been doing it for a while we've got a lot of training a lot of videos and
00:26:56.540
there's a facebook group and there's events and all the stuff yeah we want to give them it all
00:26:59.380
yeah and they don't need it all no i mean it i'm happy for them discover that it's better than they
00:27:04.100
expected but to get somebody to go from curious to committed i just need to like show them that
00:27:09.260
the stuff they care about is in my thing yeah you don't have to overwhelm them with all the
00:27:13.220
i used to do that a lot oh same yeah i was like oh we got all these i got 14 things that we do and
00:27:17.800
they're like okay well now it's time to feel like hard work totally yeah and and i don't know well
00:27:22.880
now i don't i feel a little confused should i go see if other people have other stuff that's
00:27:26.480
different because i didn't even know that there was all these other stuff yeah or that sounds
00:27:29.780
like a lot maybe i'll just go to someone who's got just the piece i want and not all the other
00:27:32.620
stuff and then you do this really cool thing with the objections where you ask you know as they come
00:27:38.640
up you answer them but then you add them to the faq to like the yeah you know so it just helps
00:27:44.000
yeah so uh in a sell by chat scenario usually we've got some kind of document that we send
00:27:49.060
people yeah google doc or just and just to give people context you have clients doing a million
00:27:53.060
a month just on sell by chat yeah so some people that have not even sold on chat you have people
00:27:59.620
selling big things little things yeah i used to believe that you could only sell like a two thousand
00:28:03.620
dollar or less thing by chat it's so stupid yeah beliefs yeah beliefs i just i hadn't seen it and
00:28:08.500
then one of my clients was like i don't like sales calls why don't we try it and next thing you know
00:28:12.820
they've sold a 48 000 thing on channels like holy crap you know sharon yeah sharon sold like a
00:28:16.740
a million dollar deal on text message chat yeah that's pretty rad so if you've
00:28:24.880
got a an offer document and with you know like here's how the program works
00:28:28.740
yeah and after sending it to people they come back with questions and if it if
00:28:33.000
it happens once fine no big deal answer the question and move on but if it comes
00:28:36.180
up again and again well then clearly there's something missed or us people
00:28:38.500
wouldn't be asking the question yeah so let's just take the thing and turn it
00:28:40.920
into an FAQ at the bottom so that now you can handle the objection beforehand
00:28:45.360
yeah or even like seed it in the presentation if it's a webinar or my favorite is using the q a
00:28:52.580
seed the q a from some client or whatever on the call to ask you the questions you wish people
00:28:57.140
would ask to deal with the objections yeah because like at the end of the day if i know i can help
00:29:02.660
somebody i'm trying to help them get themselves out of their own way because we all have these
00:29:06.600
like weird things about delaying stuff putting it off etc and um creating the environment where
00:29:12.780
you can answer those questions is like the thing we can do it's almost like our responsibility
00:29:17.480
if we want to serve is to help them where what i see people do talking and i know you teach this
00:29:23.280
is they start coaching in the sales process right yeah so conversation that's a sales process then
00:29:29.620
the client and they're not good at coming back from that frame so all of a sudden now they're
00:29:34.360
like coaching in the dms or coaching on a on a sales call it's like my job is to create an
00:29:39.560
awareness of a problem and an awareness that the solution exists that's it yeah and my job on a
00:29:45.860
sales in a sales process isn't even to sell it's to like i got this from a guy right at the early
00:29:51.300
days ari galper it's like um you know this is on phone sales it's like my job's not to sell it's
00:29:58.200
to work out if we're a fit or not and if we are a fit of course we'll work together if we're not
00:30:02.140
of course we won't and so i'm not attached to a damn thing uh i don't like i don't have to
00:30:09.060
answer objections because they're just questions and i respond and if it makes sense we do it
00:30:13.160
it's kind of elegant easy yeah yeah i love it it's the uh it's the selling from the heels not
00:30:19.740
the toes right exactly not having that commission breath commission breath stinks stinks and people
00:30:25.060
know they can feel especially if you're like you know you're too needy in that sales conversation
00:30:30.280
which makes a weird setup for them being a coach anyway our client yeah yeah like that yeah anyone
00:30:36.900
who was like what they say a mind convinced against its will is of the same opinion still
00:30:40.620
like you can push someone over the line so good yeah it's probably from lincoln or some sounds
00:30:45.600
like dr zoo totally not lincoln or dr zoo it's hard to tell one of those guys um but yeah if
00:30:52.000
you have to like push someone across the line to be a client that's not going to be it's not a
00:30:54.860
great start to a working relationship no they're gonna be quick to cancel and give your team a
00:30:59.180
bunch of grief yeah um let's talk about models because obviously you know you're sitting here
00:31:03.740
doing this because you're you like to drop in right now and and before the our conversation
00:31:08.420
i reached out to friends of ours and your wife that know you well and i said what are some of
00:31:12.380
the things that you admire and that was the you know it's unanimous it's like talking you've got
00:31:16.880
this incredible skill to hear pain under and and then also interview for solutions and and deconstruct
00:31:24.780
and then visualize it and then also teach it in a way that just lands yeah where did that come from
00:31:32.760
i don't i don't know that i kind of know i kind of know kind of know yeah let's pull on that thread
00:31:42.320
okay so the first guy i saw do this there's two people i saw do it well um first introduction
00:31:47.960
to like online marketing is dude ebon pagan yeah everybody knows i loved ebon yeah uh the rest of
00:31:52.440
like very like sleek sales dudes and evan was like the first like thinker i was like okay this
00:31:56.620
guy teaches in circles and triangles and squares i can get that and then um so i really resonated
00:32:01.360
with his teaching style personality wise we're super different but his teaching style i really
00:32:04.840
liked um and then uh it's a guy in sydney called matt church who you know who solidified circles
00:32:15.500
triangles and squares for me in a way that no one else had um but just like now we were at your
00:32:23.280
event talking to someone who's like never taught anything to anyone he's like i'd love to learn to
00:32:27.180
teach in models i'm like okay what's something maybe we're getting ice cream yeah what's something
00:32:30.180
in line yeah what's something you want to teach and it took him a while to even figure he couldn't
00:32:33.520
even know what he would teach and then it was about driving costs down yeah i'm like okay well
00:32:38.840
just gut feel does that feel like a circle or a triangle or a square and he thought about it for
00:32:42.680
while and he said a triangle 100 it's a triangle because it's got some direction to it and so
00:32:46.660
you're part of its direction you know like uh part of it is like if there's three things you
00:32:52.180
want to teach that's going to lean naturally to a triangle or three circles that overlap or
00:32:55.300
something but but what i love about it is the ability to like draw a picture that sets context
00:33:00.200
yeah there's no disagreement at context everyone like so like when you see a good model you
00:33:04.840
project yourself into it and it creates a whole bunch of meaning oh that's interesting so you're
00:33:08.540
creating a container for the conversation which is sets the context exactly and then the how-to
00:33:14.240
can follow from there ah yeah there's no if not then everybody can still be i don't know if i
00:33:19.900
agree yet right but the moment i've seen myself in a shape yeah i know where i am i know what's
00:33:25.140
missing i can see what's important okay now you lean in exactly draws them in that's really cool
00:33:30.840
yeah and then but you also because i remember one time we were doing a session for your group
00:33:35.320
and i was unpacking something it might actually early days of the book maybe is just as your book
00:33:40.420
launched yeah and and as i'm talking you're you're putting it into a model yeah and at the end i sent
00:33:46.800
you a voice note i was like dude do you have a training on how did you just do that you're like
00:33:50.620
not really mate let me let me record you something yeah and then you shot and i was just like wow so
00:33:54.960
just there's more to it than the shape there's the language 100 yeah how do you like i really
00:34:00.840
want coaches listening to this to maybe walk away with like their first quadrant or like so what
00:34:06.940
else would you give them as like how do you label things for is yeah you're looking for
00:34:11.180
um let's so let's go quadrant because yeah it's easy yeah a quadrant before any of the fancy
00:34:19.120
stuff around it it needs what's this line called and what's that line called yeah so the first
00:34:22.580
thing i'm looking for is x y so yeah in this it's about money up and time down yeah right yeah as
00:34:28.120
an example and so this is money and that's time everybody knows that the top right of a quadrant
00:34:32.620
is the good bit and the bottom left is the bad bit yeah and so it's going to be high money low
00:34:37.180
money lots of time not much time and so first thing we need is get the axes right
00:34:42.500
then we get to um then we go what are the quadrants yeah what are the so basically goes
00:34:49.600
awareness distinctions like what's what's in the overlap between these two lines
00:34:53.640
distinctions and then prescriptions prescriptions is so what do i do with this that goes on the
00:34:58.660
outside that goes on the outside yeah uh and then then we kind of come back and we look at language
00:35:03.240
palette yeah and language palettes we've all got different styles my palette is generally pretty
00:35:09.080
casual and action oriented so all of my not all a lot of my stuff is like verb noun yeah you know
00:35:14.260
pick up the pen it's like very i know what to do you know drive sales yeah so you use that as your
00:35:19.540
label in the quadrant or the action yeah exactly right and so i'm just if you but if you think
00:35:24.860
about like awareness like what are the angles which makes sense distinctions if i have this
00:35:28.560
and that what do i get if i have this and that what do i get yeah or if i have those but i don't
00:35:32.560
have this what you know what's missing yeah uh and then prescriptions is like okay what are the
00:35:37.160
three things i should do about it yeah all of a sudden you've got a useful shape and then we do
00:35:41.220
otherwise we've got a list in a square yeah well and that's the thing i think i did that for a long
00:35:45.220
time until yourself and simon bowen you know miles of cells yeah yeah brilliant but then there's the
00:35:51.260
if you don't do these things you get this yeah so that's another that's the red stuff on the
00:35:56.860
correct yeah and then you can add color so like yeah greens are good reds are bad blues are do
00:36:01.000
these things yes for me um yeah yes it's really weird not being able to drive when we're talking
00:36:08.700
about a picture man it's so weird yeah it's like describing radio to people who are describing tv
00:36:12.700
to people on the radio you'll get it it's weird but and then to just put the bow on it it's the
00:36:19.440
the naming because that's another thing people are like how do you name all these stuff well i was
00:36:23.700
like talkie taught me yeah right the product handle yeah so like because because for me if
00:36:27.960
i don't give it a name then there's no container yeah it's a difference between like a concept
00:36:33.340
and something really concrete yes the moment it's got a name a model a worksheet it's a thing now
00:36:37.960
it's such a thing i always think about my stuff like um it wants to sound like the sort like
00:36:44.880
something so solid and so like an object that batman would strap on his utility belt yeah
00:36:48.820
and so it's always the something something um the product handle is you go through a little
00:36:54.660
activity where you go kind of um what is it what's the benefit of it yeah the metaphor
00:36:59.120
yep a metaphor and then that'll give you some like raw ingredients and then there's a list
00:37:03.360
of like describing words you know it's it's blueprint process focuser i know them all by
00:37:07.400
of course that's a maximizer yeah or whatever it is uh and then you just play you pick two or three
00:37:13.660
uh from each column yeah and then you just you know match them up and you find one that sounds
00:37:18.660
that kind of sings and the key for me is i always have to go to what do i naturally want to call it
00:37:23.980
because i've definitely made the mistake of calling it something else because maybe it sounded cooler
00:37:28.400
on paper yeah but then when later for recall right and they're like what is it well it's the
00:37:33.480
da da da and then they're like no it's not it's called this i'm like i really should have called
00:37:37.440
it the da da da because that's the thing yeah that my brain goes to yeah right there's sometimes we
00:37:42.420
can get a bit clever yeah and we name it we name it clever instead of like what someone would search
00:37:46.760
for in your website totally yeah yeah and then we tm it because it's talking more we do tmdm my team
00:37:52.140
gives me crap for it all the time um so that that is all like if coaches are listening to this
00:37:58.580
we've just given them a clear like don't do these things consider this understand how to unpack a
00:38:06.020
little bit of ip yeah but even in your world that's like six percent of what you do i know it's
00:38:12.300
so small like there's yeah there's everything around even you know orchestrations of events
00:38:18.180
and understanding the team structures and the content creatives and all that i want to go back
00:38:23.700
to to the talkie i know i asked kira marie about you know your wife what she admires of you she
00:38:30.480
she had a long list it was really beautiful listening to her just be a fan of talkie but
00:38:36.680
she mentioned um a moment recently in paris where there was a guy in a wheelchair oh did she yes and
00:38:44.680
she said that's the kind of stuff i love about talkie yeah what was that about so welcome back
00:38:50.220
we found this great coffee shop coffee in paris is historically difficult if you care a lot about
00:38:55.640
coffee and we found a coffee shop run by three guys two aussies and a mexican so my first day
00:39:00.340
i'm like i don't know about paris i'm not sure about this get there and meet the barista he he's
00:39:06.140
giving me directions to some local restaurant he's croatian so we were chatting about sasha
00:39:09.580
who makes the best coffee in australia and all this nerdy stuff and we're walking back out and
00:39:14.620
I see this guy
00:39:18.460
and he's in a wheelchair
00:39:20.380
it's hot
00:39:21.920
it's like 32 degrees
00:39:23.180
it's hot
00:39:23.640
and he's
00:39:24.980
not using his arms
00:39:26.340
he's just like
00:39:27.000
foot walking a wheelchair
00:39:28.400
really slowly
00:39:29.100
and I've done a bunch
00:39:30.440
of wheelchair pushing
00:39:31.080
you've seen me
00:39:31.840
yeah
00:39:32.020
Ethan
00:39:32.340
I was like
00:39:34.180
hey man
00:39:34.440
do you want to push
00:39:35.180
and he looked at me
00:39:37.740
and obviously
00:39:38.680
he speaks French
00:39:39.200
and I don't
00:39:40.020
and I'm like
00:39:40.500
do you want me to push
00:39:42.300
and he's
00:39:42.600
wait
00:39:43.240
and we got chatting
00:39:44.340
And I said, parlez-vous anglais?
00:39:45.960
No.
00:39:46.820
And for some reason he said, Portuguese.
00:39:49.160
I speak Portuguese.
00:39:49.940
I lived in Brazil for a year.
00:39:51.380
So we had this great chat.
00:39:54.760
I'm trying to remember his name.
00:39:55.640
It started with G.
00:40:00.040
We had this long conversation all the way up the street,
00:40:02.260
pushing this guy, got him to the station and said ciao
00:40:05.120
and walked off and didn't really think,
00:40:07.100
I hadn't even remembered him until now.
00:40:08.980
Yeah.
00:40:09.820
But he was just a guy on a hot day who needed a hand
00:40:11.500
and looked like him.
00:40:12.700
that that's that's you talking yeah and like i remember when we started working together i was
00:40:19.600
in san diego you have you were downtown you're like let's get together and you like jumped in
00:40:24.160
an uber met me at the hotel in del mar and we designed my whole program yeah sas academy dude
00:40:30.280
like dude it's crazy i actually did an event recently back at that same hotel is almost like
00:40:35.380
a homage an homage to to where it all started but i've seen you do this where you go way above and
00:40:42.400
beyond for your clients i want anyone i care about really 100 yeah how much of that did your
00:40:51.520
was always there or or even having so many kids and you know obviously raising ethan who's also
00:40:58.040
in a wheelchair and yeah i think with eth i got the when we found out ethan had cerebral palsy
00:41:07.280
like we found out one morning and that day we were catching up with two friends i talked to
00:41:11.800
my friend costa who i love and he had some physical challenges himself and he just broke
00:41:17.340
down in tears and he said like who do you blame and i just couldn't compete i was like what do
00:41:20.680
you mean i don't what do you mean everyone's got their own race he's running his and i'm not going
00:41:25.120
to compare him to anyone else and i was chatting with my other friend carl same day and we said
00:41:29.160
you know apparently something like one in one in a hundred or one in a thousand kids get several
00:41:33.920
whatever the number was he said isn't that amazing i'm like what he goes isn't it incredible
00:41:37.860
that out of all the parents he got you i'm like oh i'm gonna latch onto that and so we've always
00:41:43.620
been really aware of kids with different needs and i think um early stage i'll work with kids
00:41:50.320
because i was scared of grown-ups turns out grown-ups are just kids with bigger excuses
00:41:53.380
um i don't know man i think um what has ethan taught you oh so much he's a cool dude man he's
00:42:04.620
a cool dude he's so funny yeah uh he's taught me um he's taught me that it's okay to be different
00:42:11.820
he's also taught me i think that um like everyone's disabled
00:42:16.040
just like his is obvious and external but we've all got it yeah yeah but i've got stuff we've all
00:42:23.480
got stuff yeah they say what do they say um everyone's fighting a battle you know nothing
00:42:29.120
about or something like that i think that's true and so a little bit of um i'm not perfect at this
00:42:34.140
by any stretch of that but a little bit of a little bit care goes a long way
00:42:37.860
totally yeah if somebody's listening to this and they're three four or five
00:42:43.980
years into their coaching company and you know maybe their client called their
00:42:49.020
last client cancelled yesterday and yeah and they're just like why am I doing
00:42:53.820
this yeah talk to them so I think you you chose coaching for a reason like you
00:43:01.380
care about people a lot and you you know that like i mean there's three things you can get you
00:43:06.200
know money and meaning and freedom money's awesome some people are really motivated by it um i think
00:43:11.880
it's a byproduct of doing meaning meaning really well but if you care about clients then quitting
00:43:18.280
is really stupid because you're robbing them and you're robbing yourself for the chance of meeting
00:43:22.180
and helping them uh so you know first thing back on the horse there's always you know you're going
00:43:31.040
to be doing this hopefully for a long ass time you know every client you ever have eventually
00:43:35.060
will probably i don't want to sound negative but eventually your clients will leave even team
00:43:39.420
members will come and go you're the constant and by design it should be yeah 100 we had this great
00:43:44.540
conversation the other day about alumni yeah honoring alumni totally we've got a thing we've
00:43:48.680
been wanting to for boardroom for a while you know when like an nba player like a star retired
00:43:52.800
the jersey jersey up on the ceiling i want to do that with boardroom yeah um so if you've just had
00:43:59.720
your client leave well then you know you can grieve for you know 24 hours i think 24 hours
00:44:05.480
is completely okay but after that let's get back on the game um and the the secret's the same as
00:44:12.380
it's always been like you're probably a bit low on confidence right now fix nervous with service
00:44:15.920
it's not about fix nervous with service yeah anytime like if i'm gonna give a speech even
00:44:21.300
coming to this freaking interview thing this is like two cameras on me i'm talking to you and
00:44:24.720
but i'm like okay well how can i help um and so if you care about people and you do then um find
00:44:33.740
someone who needs help and help them it's about as simple as that just reset yeah it's hard to feel
00:44:38.720
down on yourself when you're helping other people you can't at the same time it's impossible yeah
00:44:43.400
yeah it's such a great life hack if you can actually default to that type of action yeah when
00:44:48.240
you start to feel that way yeah so there's coaches who like back to the conversation we had about
00:44:52.660
pricing is coaches who think way higher than themselves than they should and coaches who
00:44:56.600
think way less of themselves than they should either way they're making a mistake you're
00:44:59.360
thinking about yourself and so the the hack is you think about others like the reason we had
00:45:06.660
an amazing year and got 50 coaches to a million bucks a year yeah we did great financially out
00:45:12.140
of that year yeah but we only did great because we cared about the 50 coaches to a million bucks
00:45:16.760
we said an impact goal not an income goal and it was life-changing yeah last question talkie
00:45:22.640
who have you needed to become to be the person that gets to lead this tribe of incredible coaches
00:45:30.720
over the years i think i've needed to become more me than i was say more
00:45:38.120
like if you met me today and you met me when i was six i'm kind of at my essence the same kid
00:45:46.760
mm-hmm i'm more skilled obviously but um you know i've always been super curious and
00:45:55.140
really enthusiastic a fast friend a uh a hungry learner and a sharer of you know simple truths
00:46:04.220
probably at six i wasn't a sharer of simple truth but you know
00:46:07.580
I was so fucking zen right then.
00:46:10.400
I was like, wow.
00:46:12.240
Simple truth about sex.
00:46:14.220
Super humble.
00:46:16.220
I think
00:46:16.660
I think
00:46:20.120
my skin is thicker.
00:46:23.400
Yeah.
00:46:23.880
Like I've had to pick myself off the floor a few times.
00:46:28.260
But who I've had to become really
00:46:30.080
is somebody who can
00:46:31.080
who can see magic
00:46:34.360
in ideas and people
00:46:36.280
and connect people and ideas together.
00:46:38.260
That's kind of really what it's about.
00:46:39.880
Yeah.
00:46:40.940
Allowing yourself to just be that kid fully expressed.
00:46:45.040
Fully expressed.
00:46:46.140
And like even dumb stuff like I hate shoes, as you know.
00:46:50.660
Yep.
00:46:51.680
And so for years and years and years, I haven't worn shoes.
00:46:53.940
Like if I go to a restaurant, I'll put shoes on.
00:46:56.280
But only for them or a plane.
00:46:58.020
But the rest of the time, I'm barefoot.
00:46:59.600
You always hide in your, what do you call them?
00:47:01.780
Flip-flops?
00:47:02.380
No, you don't call them flip-flops.
00:47:03.840
Thongs.
00:47:04.320
I'm hiding in bushes.
00:47:05.100
yeah i did my flip-flops in a bush and they got stolen yeah um but like for years i'd like i'd be
00:47:12.640
barefoot and then i'd go run our events and i put shoes on because i thought you were supposed to
00:47:15.800
i'm like this is for like three events i grabbed i was like dude i don't want to put shoes on for
00:47:20.300
these guys i don't know so then i took the shoes off i was like oh this is amazing so i think like
00:47:25.700
for me more than anything else it's about expression it's like how do i i see myself
00:47:31.640
as an artist more than a business guy to be honest yeah and how do i express and so part of that is
00:47:37.100
like who do i get to co-create with and who do i get to share this with and then how do we just
00:47:40.900
make a little bit of magic i love it yeah taki super grateful for um you deciding to lean into
00:47:49.720
the challenge that you face when you couldn't buy groceries yeah me too create what you created man
00:47:54.980
because not only when i look back the impact you had on my life on just like taking all this stuff
00:48:03.620
putting it out there you know 100 000 subs on youtube which isn't a lot dude it's so good i
00:48:09.640
was so pumped i know your kids were pumped oh yeah i was so pumped yeah and and but then just
00:48:15.260
it wasn't that long ago that it was 20 and before that it was no dude it went it just went but it
00:48:19.880
was the consistency but you know the the people i've met at your events that literally become some
00:48:25.160
of my best friends you know you know i just think of kevin rest in peace like i just i'm super
00:48:31.660
grateful for you and i know there's been hardship and there will always be that you just keep being
00:48:38.400
talky yeah i think we've always sorry man i just had an idea and i've got go for it yeah i think
00:48:45.700
in a sales situation we've always come from the place of like we're not here to sell a program
00:48:49.040
we're here to build a community and that makes who we let in who we don't really easy yeah because
00:48:54.060
if you're going to run a workshop and clients are going to hang out together only takes one
00:48:56.300
idiot to ruin it for everybody so we've all been there right that one guy at the table being the
00:49:00.260
guy if there's nobody in the room it's you yeah that's right but yeah man i'm just grateful that
00:49:06.680
you um you kept pushing you kept creating created the space for everybody to learn and um i just
00:49:12.300
appreciate you being here bro cheers bro talkie thanks man thank you
00:49:19.040
Thank you.
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