Dan Martell - March 22, 2025


People problem vs Process problem

Hosted by
Dan Martell
Get more done This is why sales is so important

Episode Stats


Length

21 seconds

Words per minute

252.6

Word count

89

Sentence count

7


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

It's either a people problem or a process problem. It's either you have a problem, or you've got a problem. In this episode, I talk about how to recognize a problem and how to fix it.

Transcript

Transcript generated with Whisper (turbo).
Hosts, guests, and mentioned names generated with spaCy (en_core_web_sm), reconciled against Wikidata.
00:00:00.000 It's either a people problem or it's a process problem.
00:00:02.640 If there's a mistake,
00:00:03.500 I just assume someone was not properly trained.
00:00:06.020 Before I get upset, I go,
00:00:07.440 can you show me the process that led you to create this?
00:00:10.200 And sometimes they're like, I don't really have one.
00:00:12.680 And I'm like, that's a process problem.
00:00:14.620 We look at it and we fix it.
00:00:16.360 Now I have something I can hold them accountable to.
00:00:18.600 And if the issue comes up again,
00:00:20.060 you know you got a people problem.