Dan Martell - Who did you have to become？

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00:00:00.000 Who do you feel like you had to become as how you show up for your team?

00:00:03.580 When Layla first came into my world, clients would run through the lobby because they were

00:00:07.660 afraid to talk to me. It was 100% based on fear. It was because I didn't know any better and it

00:00:11.480 was the fastest way I could get compliance. But what I lacked was what we like to call

00:00:15.220 discretionary effort, which is there's so much more effort someone will give if it is not seen

00:00:19.420 as the job, but the thing that they enjoy doing with their life. And only when I experienced it

00:00:23.380 for the first time and seeing people just crush in ways that I never had thought with ideas I

00:00:27.880 didn't think of rather than coming in with a plan and thinking, I'm going to sell everyone on my

00:00:31.640 idea. It was more like, here's the problem I'm trying to solve. What do y'all think? And then

00:00:35.620 we get a lot of real feedback because people are allowed to be heard. And then we come up with much

00:00:39.560 better decisions.

Dan Martell - July 06, 2023