You Don’t Have a Choice, You’ll Have To Do This.
Episode Stats
Summary
In this episode, I talk about the transition from being the smartest person in the room to working with the customer base, and how to work with them. I think a lot of people struggle with this transition because they want to be the "smartest" person in a room, but the truth is, it's not their fault. It's the customer's fault.
Transcript
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oftentimes when we build something software businesses we might build them initially
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because it's like i'm trying to solve my own problem but at some point it flips from being
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a solution for our problem to a solution for our customer base and that transition is an
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interesting one where some people fight it and they keep thinking they got to be the steve jobs
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the smartest person in the room i'm supposed to innovate for my customers and the truth is is that
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just like having kids you know when they turn 15 16 17 all the work that you wanted to do to shape
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them into becoming a certain person now it's your job to just let them go out there so your idea
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that you started with if you've got 100 500 customers now you got to work backwards from
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the customer base, not from your personal interests or innovation.