You Don’t Have a Choice, You’ll Have To Do This.
Episode Stats
Words per minute
205.88235
Summary
In this episode, I talk about the transition from being the smartest person in the room to working with the customer base, and how to work with them. I think a lot of people struggle with this transition because they want to be the "smartest" person in a room, but the truth is, it's not their fault. It's the customer's fault.
Transcript
00:00:00.000
oftentimes when we build something software businesses we might build them initially
00:00:04.640
because it's like i'm trying to solve my own problem but at some point it flips from being
00:00:09.200
a solution for our problem to a solution for our customer base and that transition is an
00:00:14.800
interesting one where some people fight it and they keep thinking they got to be the steve jobs
00:00:19.440
the smartest person in the room i'm supposed to innovate for my customers and the truth is is that
00:00:24.400
just like having kids you know when they turn 15 16 17 all the work that you wanted to do to shape
00:00:30.480
them into becoming a certain person now it's your job to just let them go out there so your idea
00:00:36.160
that you started with if you've got 100 500 customers now you got to work backwards from
00:00:41.120
the customer base, not from your personal interests or innovation.