Can Ottawa fix Canada’s broken airports? (ft. Melissa Lantsman)
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Summary
In this episode, we talk to MP and transport critic Melissa Lansman and MP and MP critic Melissa Lansman about the situation at Pearson International Airport. They talk about the government's handling of the airport situation, what the government should be doing to fix it, and why it needs to do something about it.
Transcript
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a committee of members of parliament is looking into the airport situation right now they had a
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brief meeting today and it sounds like omar al-gabra the transport minister will have to
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take their questions which is a step in the right direction but it's like the whole 44
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thing it might be a step in the right direction but i wouldn't call it a solution joining me now
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is the conservative mp and transport critic melissa lansman melissa good to talk to you thanks for
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coming on today hey thanks for having me so i mean let's start let's start with the 44 number here
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is this anything that anyone should be happy with well i i don't think that uh you know that any
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progress at pearson like you said is is meaningful in any way or has improved in any way for uh for
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any passenger travel we're still we've made international headlines we're you know pearson
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being the worst montreal being uh second worst i don't think that's a metric that uh anybody wants
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to be on and i think you know we're at the peak of travel season still and so the government could
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let the peak travel season peter out uh and and and claim victory but i i think the damage is uh done
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on our reputation i know many people who avoid pearson at all costs there's an economic challenge
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too i mean one area where airlines try to make money is by letting people connect through canada
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so you could theoretically fly from heathrow to new york and have a layover in toronto i don't think
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any traveler is booking an itinerary like that now you've got people that and this is anecdotal but
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it's happening in large enough numbers that i don't think it's inconsequential people that have
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said you know i i'm just going to hold off on my trip now because i i just am seeing all the horror
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stories of uh baggage terminals and customs lines and not wanting to do it and you know the reality
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is that all of these different problems are coming from different places we've got problems with
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staffing in the airlines and with customs shortages and we've got uh problems that exist at other
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airports as well i mean heathrow and dublin have had their challenges how much is at the government's
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feet in your view the canadian government's feet well look the government is uh you know they
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control katsa which are the guys that check uh that uh screen you they control cbsa which are uh
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which are primarily the backlogs in uh uh in our customs hall uh you've heard stories uh you've
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probably you know i've i've seen you i've seen you internationally in the last little while and i i
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i'm not sure that if you've had uh problems getting up but they're holding people on planes for much
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longer so the government's abdicated its responsibility by uh by by touting these metrics and
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we're just not sure you know what these metrics are are based on you know 15 ministers security
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well is that based on 24 hours where for six or seven of those hours there's nobody that goes
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through uh security we have a lot of questions for uh for the minister today we had a committee
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meeting to call the minister we'll see the minister before the 19th of uh uh of august in front
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of our committee for uh for two hours and uh we'll we'll ask him about the inconsistencies
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on uh on our check-in standard which is nowhere else in the world does anybody tell you to come
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to the airport three hours uh uh early or uh you know what he said on on critical issues facing our
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airports like whether you know he's he he talked about none of this being uh staffing or demand and
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then he he talked about staffing and uh and demand being the the problem we're not even at a hundred
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percent of our travel so the fact that we're number one and number two for the worst that's uh that
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that's a huge problem for our economy it's a huge problem for travel and tourism and it's a huge
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problem that doesn't seem to be going away for travelers when you mentioned the timeline earlier
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i think that's a very real issue i mean the big family vacations are going to be done in basically
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four weeks time when kids go back to school and at that point i think it's a race to see how much we
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can make this work so business travel can pick back up and then we're looking at you know how
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thanksgiving long weekend and then christmas but i mean at this point if the government is in denial
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that there's a problem at least publicly a solution really isn't on the table so how much more can you
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get from a government that's been you know so ostrichy about this and just sticking its head in the sand
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and not really addressing this even if the minister is going before your committee in a couple of weeks
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we want to see that this doesn't happen again or that it doesn't continue to happen uh business
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travel is uh you know is almost uh is almost back or certainly is returning and you've got to think
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that if you're coming here from new york or from pennsylvania uh and and it's an hour to get here and
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you're three hours on the on the tarmac nobody's going to want to come we want to explore issues like
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arrive can we've we've called for scrapping that uh uh that app and we haven't seen any movement or
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any even accommodation from uh from the government so again lots of questions lots of things to fix
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and we want to ensure that if we do face the situation again that we aren't caught off guard
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like we were yeah i think that's a huge huge problem here and it sounds like someone's in the
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background's been on the tarmac a little bit too long and i'm totally sympathetic i must say but
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the arrive can one is huge and again the government is really where the arrive can and they haven't
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owned up to it but it's clear that they're trying to make this a permanent fixture of travel and
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again the inconsistency they're telling us this speeds things up it makes things easier but all
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it does is put more barriers when you have people that haven't traveled in in two and three years that
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are not particularly savvy they aren't technologically capable necessarily and they're trying to do all
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this for the first time and you're right i mean you you've traveled obviously i've traveled we
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we sort of have tried to keep up with what the rules are and stay within them but for a lot of
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people that haven't done this they turn on the news all they see are the examples of things that
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are really telling them why now is not the time to travel and it's incredibly unfair to people that
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for the longest time couldn't travel because of quarantine restrictions vaccine mandates couldn't
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travel because of the covid situation they didn't feel safe and healthy and now the thing that's
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holding them up is entirely entirely manageable and preventable for sure the the government has
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the the government has staked it's it frankly it's its entire border economy again on a 25 million
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dollar app that they've uh that they've paid for and it's not only just the the non-con people not
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having confidence in being able to use it there's real issues perhaps you don't have a smartphone perhaps
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english and french isn't your first language there's been no accommodation even making it voluntary
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would be at least a step in the right direction that if the government claimed this app would work
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then maybe the maybe people would actually use it but then we don't have that option and we've seen it
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uh i've been to windsor i've been to niagara in the last couple of weeks and we're seeing
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you know there's no american plates at the at the duty-free there's no american plates uh coming over
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the border uh motor coach traffic is uh is down to you know maybe one or two buses uh a day whereas
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you would see 40 in this uh peak traveler so the problem is very real and the fact that the
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government's not addressing it not talking about it and not even acknowledging it suggests that i
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think they're completely out of touch yeah i think you're very right about that i know you've been
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putting a lot of the pressure on yourself uh against this government and i would encourage you
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to keep it up obviously we need some reckoning here and again this is affecting people that aren't
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conservatives that aren't liberals they just want to live their lives so something's got to give
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melissa lanceman thanks very much thanks for having me thanks for listening to the andrew
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lawton show support the program by donating to true north at www.tnc.news