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- December 05, 2020
Canadians are dying while waiting for surgery
Episode Stats
Length
16 minutes
Words per Minute
196.92073
Word Count
3,270
Sentence Count
144
Hate Speech Sentences
1
Summary
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Transcript
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So obviously we've been talking a fair bit this show and in the past several months about
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COVID and its effect on healthcare, but issues that existed before the pandemic and will continue
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to exist after are still very much going on. And one of the big ones, which we have talked about
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on the show in the past, is the issue of wait times, healthcare wait times, not just in isolated
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provinces, but across the country. This was put into sharp focus by a report that was just put
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out this week by Second Street, died on a waiting list, a name that I think is exactly as blunt as
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it needs to be here. The report's author, Colin Craig, the Second Street president, joins me on
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the line now. Colin, good to talk to you. Thanks for coming on. Well, thanks for having me, Andrew.
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Now, one thing that I think is important to put into perspective here before we delve into the
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story that's being told. This is not wait list to do with COVID. This is an issue that existed before
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the pandemic, correct? That's correct. The data that we obtained was from the 2018-19 fiscal year.
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And what's the story here? I mean, what's actually happening?
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Well, we've certainly heard for many years now, Andrew, cases where patients sadly have passed away
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while waiting for surgery. You know, one very popular, well-known example from Ontario was
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Laura Hillier, a young 18-year-old girl. She was fighting cancer. She had a bone marrow donor
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lined up and ready to go. A surgeon was ready, but the government hadn't rationed enough funding
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for healthcare to get her that surgery in a timely manner. So she ended up waiting seven months.
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Sadly, she passed away. And, you know, stories like that that are pretty heartbreaking. We thought,
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well, how big is this problem in Canada? So we filed freedom of information requests with health regions
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and hospitals across the country, just asking for data. How many surgeries have been cancelled
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because the patient has passed away? And we also sought some additional information. And we ended up
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finding that there were 1,480 cases where patients died in that one year because they were on a waiting
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list. And that figure came from hospitals and health regions that cover less than half of Canada's
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population. So if you extrapolate it across the country, the real figure is probably closer to
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around 4,000. So this is important to note here that we have in your numbers almost 1,500, but not
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at all exhaustive as far as the country or the hospitals in the country are concerned. How easy was it for
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you to get these figures? Were hospitals trying to block this? Because I know FOIs, freedom of
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information requests, are oftentimes hit or miss when dealing with a lot of sensitive figures, which
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I think are important. Yeah, it was actually pretty challenging because, first of all, a lot of
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hospitals and health regions, they just don't even track it, which seems incredible in its own right
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that they're not tracking data on why particular procedures are being cancelled. I would think it would
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be important to know if the patient had died, especially if they had died longer than the
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medically recommended maximum waiting period. But that was the case, you know, 29 out of 50 health
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bodies that we contacted just simply said they don't have the data. And then the ones that did have
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the data, sometimes they had good data, which was pretty uncommon. And then a lot of them just kind
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of had like little dribs and drabs of data, but they were able to tell us the number. So there's really a
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lot of room for improvement here. I know it's difficult with that sometimes spotty data to
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really understand the whole story. But I want to see, I mean, as much as you can, are we talking
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about cases here where that surgery would have saved someone's life? Because we know there are
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situations, however rare they might be, where someone could on Monday be put on a waitlist for
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a hip replacement and on Wednesday they get into a car accident and die or something like that,
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whereas the cause of death might not have been prevented or even related. Do we know or do we
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have the ability to know how many of these surgeries could have or would have had an impact in the
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death? Yeah, that's a great point. And we do discuss that a bit in the report because it is
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important. And I don't want to leave your viewers with the wrong impression. We're not seeing that
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all 1,480 of these people died because they didn't receive surgery in a fairly quick amount of time.
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And that's not true. The types of surgeries that people were waiting for ranged from
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procedures that could have saved their life to procedures where it would affect their quality
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of life. So it would be everything from, say, some kind of heart procedure to something like
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getting your hip or knee done. So, you know, you may not die because you don't get your hip or knee
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done in a fast or short period of time, but it would certainly affect your quality of life if you're
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stuck for the final year or two or three or whatever it is of your life stuck in your apartment
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living in immense pain because you haven't received hip surgery or knee surgery. I mean,
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that's certainly disturbing too. Did you find that there were any particular provinces that had
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a better or worse record on this? Or was it really more specific to individual hospital groups or
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individual hospitals and kind of a patchwork across the country?
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Yeah, it's really hard to compare because the data was just, to be blunt, really bad. Governments
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have very poor data in this area. Nova Scotia actually had very good data and their numbers
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were not good. There were, I believe it was over 400 patient deaths during that one year while they're
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waiting for surgery. And in most cases, they had waited longer than the maximum medically recommended
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time period. So the numbers weren't good from Nova Scotia, but the quality of the data was good. So
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I think, you know, if any province that had poor data or is looking for someone to copy, we would say,
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well, look at what Nova Scotia is doing because they at least have good data. When you have good data,
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you can understand where the problems are and you improve accountability for the public.
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And one other thing I would note for your viewers is that the amount of time that patients waited,
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it really ranged. In some cases, they had only been on the waiting list for a short period of time.
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And then on the other end of the spectrum, some patients have been on the waiting list for
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more than eight years. And those were a couple outliers, but it goes to show you that there's a real
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range in terms of how long people were waiting before they passed away.
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Was there a median or at least a kind of a general area of where a lot of them fell as far as wait times go?
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You know, again, that too is it's hard to calculate because in many cases, we just we
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weren't even given those numbers. And some provinces, the numbers that we got, we know that
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they were lowballed. So early on, we asked the Alberta Health for data on hips and knees. And
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they said, well, here's the data. These are the numbers that we've got. But we would note that
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in many cases, you know, it's just simply not tracked. It's not always kept that data is not
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always kept carefully. Some systems may not have that option. So it could be within one province
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where you have some procedures where when you're entering in the cancellation cause, there is an
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option for noting that the patient passed away. And for some other procedure, there may not might
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not be. So there I think governments would really do well to standardize and start tracking this
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information and disclosing it. And one of the things that we point out, which is really crazy,
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if you think about it, some provincial governments will require private businesses to report and
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disclose workplace accidents that are pretty minor. So there's one example from BC where you
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could go on the government's website and see read about how a private business had an accident,
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a worker fell and had some bruising. So that's their threshold for businesses is you have to report
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on bruising. And yet you have patients dying in the health care system. And there's no disclosure.
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It's not something that governments report on proactively each year. So what we've kind of
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pointed to is, hey, governments, you know, if you would meet the same standard that you expect
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private businesses to meet, it would be very helpful, I think, for patients and researchers
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and people who want to address these problems. And it's actually a really interesting point you
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raised, because when I started reading the report, it seemed like the big conclusions were going to be
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about how to make the health care system better, which is still a big part of it. But it was amazing how
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data collection became one of the key takeaways as well. And you see that near the end of the report
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where, you know, to really tackle a problem, you have to have the numbers on it. And if you don't
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have that, it makes it very difficult to get a lot of stakeholders, notably politicians, to agree
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that there is a problem here.
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Yeah, exactly. I mean, it's mind boggling that, you know, some health bodies would just not consider
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it important to track, you know, why it was that these cancellations occurred, like, you know,
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especially from a customer service perspective. I mean, we as taxpayers are the customers.
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Isn't the provider, the government concerned if they're not doing a good job, if they're getting
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around to providing surgery after we've died. And in one case, we highlight in the report, there was a
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patient from Quebec, 72 years old, he needed heart surgery within two to three months. He ended up
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lasting five months on a government waiting list before he passed away. And then, according to media
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reports, a few months after he passed away, the government phoned him to schedule his surgery. So, I
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mean, the stories like that, it's just, it's crazy. And I think we really need to do a better job in this
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country when it comes to tracking this information, and figuring out where the problems are.
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Yes, and I would say that one important point here, and you note this in the report, is that
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we live in a country in which healthcare is rationed by government. And a lot of the times people talk
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about it being delivered by government, but that also means it's rationed by government. And we know
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that at the best of times, we've had issues with empty ORs just because hospitals have burned through
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their allotment. And typically, a lot of those are on procedures that are, again, more about quality
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of life, like knee surgeries, than they are about emergency life-saving procedures. But even so,
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and this year, it would be very interesting to see what happens, because this year, we know
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that anything deemed elective was cancelled by most hospitals across the country. And you've got to
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wonder, I mean, how many people were on wait lists that would have had potentially fatal consequences,
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or, at the very least, as you note earlier, quality of life consequences?
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Yeah, and you've touched on a very important point. And because of COVID, thousands of procedures
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were postponed across the country. So you have your natural demand is building all the time,
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because we have an aging population. And it's a reality that as you're older, you tend to require
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more services. So you have that demand increasing naturally. And at the same time, we have all these
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postponed procedures that are being put on top. So there's a huge backlog right now in the healthcare
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system, I would bet it's bigger than ever. So sadly, we're probably going to see these numbers go up
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where more people are going to be waiting in pain during their final years, they're going to be
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struggling, they're not going to be getting the care that they need before they pass on. And, you know,
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it's a really sad situation. We're talking about everyday people, their lives, you know, people that
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struggle with walking across the room, because they're living with hip pain, that's so severe,
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they're ending up with other health problems, because maybe they're on T3s, because they're to
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address their pain. And then a year later, they end up with liver problems, because the government's
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made them wait so long and rely on pain medication. So there's all these problems that really are
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happening to everyday people. And I think we, more than anything right now, I think this is it should be
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a priority for governments to figure out to focus on health reform, rather than, you know, these ideas
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of great reset and everything else that's being talked about right now. Yeah, and I know it goes
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away from this particular report. So I hope you'll indulge me for a moment, Colin. But I know when you
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and I last spoke, it was about a previous Second Street report that looked at cross-border healthcare.
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So people that were in Canada, specifically in border communities, but elsewhere as well, that were
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going into the United States for medical treatment and medical care. And, and it's, I'd be interested
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to see if it's possible to quantify this or track this, how many people that would have done that
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this year couldn't because of the border closure and the effect that would have on healthcare, because
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naturally, there are people in this country that are deselecting from Canadian waitlist by going
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outside of the country, which is still technically possible with air travel. But for a lot of people
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that would have just picked up and gone from, you know, Abbotsford to Bellingham, or would have gone
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from Sarnia to Port Huron, I mean, that option hasn't been taken off the table. So you've got really
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this two pronged issue of losing some domestic options for care and losing that ability to go
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abroad for travel, or for healthcare, rather. I think that's a huge problem. And there was a media
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report from New York State, actually, where they looked at that, and they talked about how some
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Canadians were having trouble getting across the border there. In one case, there was a cancer
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patient who was trying to go from Ontario to New York, and received some kind of treatment. And
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that patient had two family members with them, and they had to stop. I believe what happened was
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they got to the border, and they were told they could only have one family member. So then they
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had to, like, drive to a Walmart or something, drop the family member.
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Throw grandma out in Buffalo, or I guess on the other side, in Niagara Falls, Ontario, and say,
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sorry, we'll pick you up on the way back.
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Don't put your family member. I mean, it's incredibly tough. If you think about it from
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their perspective, right? Like, if you're not getting the care that you need, or that you feel
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that you need in Canada, you're having to go across the border, that's going to cause all kinds of
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anxieties as it is. Throw COVID on top, and then you're having to, like, leave a family member at the
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last minute unplanned. It's one of those problems where I think you really have to go back to the root and
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say, well, why is it that this person's having to leave their own country for health care? Why don't
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they have the freedom to try to improve their care with their own money in their own country? I mean,
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no other country on the planet does this, where we have this system that says, yeah, we're going to
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force you to, in many cases, wait a long time for the procedure that you need, and no, you can't do
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anything about it. You either have to leave the country, or you have to take what we're going to give
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you. It's pretty incredible what goes on in this country compared to what's happening in other
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countries when it comes to health care. Yeah, it is, and I mean, I don't want to bog people down too
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much in the legal arguments, because we know there is the Canby case, which will be going towards the
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Supreme Court at some point, and all of these, but for a lot of people, it's just, they don't care about
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the politics of it. They want health care, and you know what? They're told that it's going to be there
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for them, and when it's not, that's a failing of the system. If you're going to monopolize it, you have to
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deliver. Yeah, and the interesting thing is that so often, at the end of the day, no matter where you
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are on the spectrum, or where you are on this issue, once it hits your family, you do whatever
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you can to try to help your loved ones, as so many of us would, right? Like, you do what you can if
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your son or your daughter is sick, or a mom or a dad, or whatever, you do what you can to help, and when
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you talk to guys, like you mentioned the Canby case, Brian Day was the plaintiff in that case, he'll tell
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you that he's had people across the political spectrum in his clinic, he's had people that are,
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I think, even fighting him in court that will come in because they don't want to wait to get their knee
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done, or whatever. Like, it's just incredible, our approach to health care in this country, and how
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different it is from the rest of the world, and we see that many other countries are providing better
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services for a lower cost. They have a public system, they have private options, they're doing better,
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and yet in Canada, we just kind of have this tunnel vision so often, where we don't want to talk about
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those options. The opponents of change will always try to create this discussion of either we've got
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Canada's system or the US system. They don't want people to realize that, say, Australia is doing
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better, New Zealand's doing better, all these countries around the world that still have what I
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think Canadians value, which is having that public system, but also having private options on the side.
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The report is dyed on a waiting list, came out just this past week with secondstreet.org. President
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and report author Colin Craig joins me on the line. Colin, good to talk to you. Thanks very much for
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coming on. Thanks a lot, Andrew. Appreciate it. Thanks for listening to The Andrew Lawton Show.
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