00:00:31.180And I thought, that's very interesting.
00:00:33.580Because this mask exemption conversation, it's become a pretty acrimonious one.
00:00:37.300And there are some stores that say, absolutely, under no circumstances can you get away with not wearing a mask.
00:00:43.300And there's been some odd stories about stores actually kicking out special needs persons.
00:00:48.020And there was a lady who had no arms because of a disability.
00:00:52.060And she said that particular day, she was not able to put the mask on because she didn't have a family member with her when she was going into the store.
00:01:34.000And I say all of this because I just feel like that store sign is a very kind of mature and humane one.
00:01:40.400Because there's been a lot of inhumane and intolerant behavior happening recently.
00:01:45.100I saw that store and I thought, this is a business that will get my business, that I will be a customer there to acknowledge that I think they're just being decent and easygoing and not, you know, excessively irate at people.
00:01:59.000Whereas there's another store in my neighborhood where when the store was closed for customers going in, just open for curbside pickup, it had caution tape on the handle.
00:02:18.540And I was kind of like, all right, nice to know where you stand on all of this.
00:02:22.580But at the same time, I also thought, okay, in a week or two or what have you, the government's maybe going to say the store can reopen.
00:02:29.440So what are you going to be like then?
00:02:30.740You've gone from saying, you know, it's too dangerous to touch the handle or whatever sort of hostility was going on there to us being in the store now.
00:02:39.440How are you going to make that adjustment?
00:02:41.640I mean, is it going to be a kind of tense place to be in this?
00:02:46.960I don't really want to frequent this business.
00:02:49.520I mean, there's a lot of places that are very much taking COVID seriously and following the protocols, but they still manage to do it in a way that is not, I think, being overtly hostile to their communities and to their customers.
00:03:03.860And I will be thinking about this when I make my shopping choices after the pandemic's over and where I choose to go and so forth.
00:03:11.560You know, there's been a lot of communities outside of Toronto where Torontonians like to go on the weekend and hang out and so forth.
00:03:18.300And some of them, you know, the mayors have said, we don't want these Toronto people here right now bringing up their dirty virus and so forth.
00:03:24.200Even though were you to have gone up on the day, there would be the same protocols we all follow.
00:03:28.360And I thought, geez, you know, on other days, and I know when the pandemic's over, you can say, oh, come on, come back.
00:03:33.460We lost so much money, so much clientele.
00:03:36.240You know, let's, you know, hashtag shop local, support these businesses and so forth.