Making Sense - Sam Harris - May 30, 2019


#158 — Understanding Humans in the Wild


Episode Stats

Length

58 minutes

Words per Minute

208.5027

Word Count

12,225

Sentence Count

660

Misogynist Sentences

2

Hate Speech Sentences

2


Summary

Adam Grant is an organizational psychologist who teaches at the Wharton Business School, where he has been the top-ranked professor for seven straight years. He is a leading expert on bringing social science into the workplace, and he is the author of four New York Times bestselling books, including Give and Take, Originals, Option B, and Power Moves. He also hosts the Work Life Podcast in association with TED and is a repeated TED speaker. In this episode, we talk about how teams work effectively, the nature of power, personality types, and what Adam has described as the fundamental styles of interaction: giving, taking, and matching. We talk about the critical skill of saying no, creativity, resilience, and resilience. And we cover the strange case of Jonas Salk, which is surprising. And then I browbeat Adam for a good long time about mindfulness. And he proves to be a very good sport, and I found it a very useful conversation. Thanks for having me, Adam Grant. Sam Harris The Making Sense Podcast is made possible entirely through the support of our subscribers, and therefore, therefore, we re making possible all of the things we're doing here. Please consider becoming a supporter of what we re doing here, by becoming a member of the M&A Club. We don t run ads on the podcast, and thus, you won t miss out on the benefits of becoming a M&C Club member! . Thanks for listening, and we hope you enjoy what we do here! - Sam Harris, too! If you like what you're doing, please consider becoming one. - thank you, become a supporter, and spread the word to your friends and share the word about what we're listening to this podcast by spreading the word of this podcast everywhere you do it. And I hope you like it! Thank you, and keep spreading the good vibes everywhere you listen to it. - Sam and I really do - Cheers, Cheers! Cheers. Cheers - Yours Truly, Yours truly, Sarah and Cheers - Sarah, Sarah, Kristy, Amy, Sarah, Emily, Megan, Natalie, - Amy, Rachel, Adam, Evan, and Kevin, -- - Rachel, Jon, <3 - - Caitlyn, ~ and Jon, Rachel & so on and so on & so much so much more.


Transcript

00:00:00.000 Welcome to the Making Sense Podcast.
00:00:08.820 This is Sam Harris.
00:00:10.880 Just a note to say that if you're hearing this, you are not currently on our subscriber
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00:00:28.360 other subscriber-only content.
00:00:30.620 We don't run ads on the podcast, and therefore it's made possible entirely through the support
00:00:34.660 of our subscribers.
00:00:35.900 So if you enjoy what we're doing here, please consider becoming one.
00:00:46.800 Welcome to the Making Sense Podcast.
00:00:48.760 This is Sam Harris.
00:00:51.000 Okay, no housekeeping today.
00:00:52.660 I'm going to jump right into it.
00:00:54.300 Today I'm speaking with Adam Grant.
00:00:56.080 Adam is an organizational psychologist who teaches at the Wharton Business School, where
00:01:02.040 he has been the top-ranked professor for seven straight years.
00:01:06.240 He is a leading expert on bringing social science into the workplace, and he's the author of four
00:01:13.840 New York Times bestselling books, including Give and Take, Originals, Option B, and Power
00:01:20.020 Moves.
00:01:21.140 He also hosts the Work Life Podcast in association with TED, and he's a repeated TED speaker.
00:01:28.420 Anyway, the list of his academic distinctions is long, and we get into some of his core interests.
00:01:35.320 In this episode, we talk about how teams work effectively.
00:01:39.920 We talk about the nature of power, personality types, and what Adam has described as the fundamental
00:01:46.280 styles of interaction, giving, taking, and matching.
00:01:50.240 We talk about the critical skill of saying no, creativity, resilience.
00:01:55.760 We cover the strange case of Jonas Salk, which is surprising.
00:02:00.640 And then I browbeat Adam for, I don't know, a good long time about mindfulness, and he proves
00:02:07.660 a very good sport.
00:02:09.500 Anyway, I found it a very useful conversation, and I hope you do as well.
00:02:12.960 And now I bring you Adam Grant.
00:02:21.280 I am here with Adam Grant.
00:02:23.000 Adam, thanks for coming on the podcast.
00:02:24.600 Thanks for having me, Sam.
00:02:25.520 There's a lot to talk about.
00:02:26.920 I have been getting deep into your material.
00:02:29.740 Before we talk about any of your books and other areas of interest, how do you summarize
00:02:35.900 your career?
00:02:37.420 And I guess the one setup point I would make is that you are a much celebrated academic,
00:02:44.260 but you actually have a more obviously entrepreneurial and sort of breaking of the mold approach to
00:02:51.300 your career at this point.
00:02:52.560 I mean, you consult with a lot of companies.
00:02:55.200 You're visible in a way that many academics aren't.
00:02:57.720 And so I'm just wondering how you think about your career and how you got into your pile
00:03:01.840 of interests.
00:03:03.040 So I fell in love with psychology when I was an undergrad and was just fascinated by the
00:03:10.640 idea that you could take the tools of science and apply them to human behavior.
00:03:14.960 And I knew I was interested in it.
00:03:17.360 I had no idea where I wanted to take it.
00:03:19.020 And my freshman year of college, I was in the middle of a bunch of psych classes and
00:03:24.000 I ended up taking an advertising sales job.
00:03:26.960 And I was horrible at it.
00:03:28.580 I had, I think, a group of clients who had a 95% renewal rate.
00:03:32.760 And I called up a bunch of them my first week and I had zero contracts.
00:03:36.440 They all churned out.
00:03:37.460 And three people demanding their money back from the previous year.
00:03:40.140 So it was really bad.
00:03:42.240 And I'd read Robert Chaldini's book on persuasion for one of my psych classes.
00:03:47.220 And I immediately started applying some of the principles and I got better at the job.
00:03:51.320 And I started to see all the ways that psychology was useful at work.
00:03:54.600 And then the next year I got promoted into this manager role where I had to hire a team
00:03:58.620 and I had to motivate them.
00:03:59.600 And I had a seven-figure budget as a 19-year-old.
00:04:02.780 And I just, I found myself using everything I was learning in psychology to try to get better
00:04:08.000 at work.
00:04:08.640 And I think eventually what clicked for me is that there's so much good insight in the social
00:04:13.720 sciences that's just not useful in the world.
00:04:15.460 And I feel like most of us spend the majority of our waking hours at work.
00:04:18.940 And yet so many people don't find what they do in their jobs meaningful or motivating.
00:04:23.160 And I wanted to fix that.
00:04:24.300 And so I guess I deliberately chose an applied field where, you know, instead of being discouraged
00:04:28.800 from doing work that was useful to people, I would actually be encouraged to do that.
00:04:33.120 So here we are.
00:04:34.340 Right, right.
00:04:34.640 And so your PhD is in organizational psychology?
00:04:38.100 Guilty, yes.
00:04:38.780 Yeah, okay.
00:04:39.560 Does that overlap at all with operations research or these different...
00:04:43.040 Very little.
00:04:43.400 There are a few people who bridge the two, but I did, so I did my PhD in a psych department
00:04:48.380 and a bunch of my classes were in a business school sort of studying management.
00:04:52.340 But most of my training was kind of like, think about it as social and personality psychology
00:04:56.780 applied to work where we take your job and the organizational culture that surrounds you
00:05:01.200 really seriously.
00:05:01.820 So what do we know about work and career and power and influence?
00:05:08.580 I mean, obviously this is a very big question, but I want to go into this area.
00:05:11.820 What do we know based on the social science that is most actionable, most important to
00:05:17.760 know, and is therefore most useful in people's lives?
00:05:21.140 Where do you want to start?
00:05:22.600 Let's start with this.
00:05:23.140 So let's start with a noun like a person's career or work.
00:05:28.020 What advice do you have?
00:05:29.420 What do you think you know as a result of being a specialist in this area that the average
00:05:33.180 person might not know?
00:05:34.780 That's funny.
00:05:35.680 That's the question my students ask all the time, and I never know how to answer it.
00:05:39.620 But I think I have something based on years of trial and error on that.
00:05:43.280 So I think when most people choose jobs, they choose based on the nature of the work and
00:05:49.960 they choose based on the status of the organization, you know, holding constant factors like pay,
00:05:55.580 for example.
00:05:56.300 Right.
00:05:56.820 And I think there's a big misfactor there, which is culture.
00:06:00.020 We know, we have decades of evidence that the culture of the organization that you join
00:06:03.720 has as much impact on your happiness, your success, and even your career trajectory as the
00:06:09.420 actual work itself or, you know, as, you know, characteristics of the job that you take.
00:06:14.320 And yet we don't know how to consider that because culture is messy, right?
00:06:18.360 It's hard to measure.
00:06:19.280 It's hard to recognize.
00:06:20.800 Sometimes we get conflicting cues.
00:06:23.420 And so I guess what I would suggest is for anybody who's looking for practical advice on
00:06:27.900 how to, basically what you're supposed to do is you're supposed to interview a company.
00:06:31.440 Once they give you the job, right, you have to say, is this a place where I can be successful
00:06:35.120 and where I can flourish?
00:06:35.920 And if you ask about what the culture is like, you get a bunch of platitudes back.
00:06:40.720 People will say things like, oh, we value integrity and excellence.
00:06:44.300 Well, every other company claims that too, right?
00:06:47.080 I think where you really learn about a culture is you ask people to tell a story about something
00:06:50.560 that happened in their workplace that would not happen anywhere else.
00:06:54.220 And if you ask a bunch of people in the same organization that question, you can start
00:06:57.360 to recognize patterns in the stories.
00:06:59.360 So there's a classic study on this where, you know, everybody thinks their own organization
00:07:03.540 is unique, but then you hear the same roughly seven stories over and over again.
00:07:08.400 So people will tell stories about how the little person can get to the top or not, right?
00:07:13.680 Or about how the big boss is human or about, will I get fired if I make a mistake?
00:07:19.220 And if you break down all these stories, what you see is that fundamentally they're about,
00:07:22.980 is this organization a safe place to work?
00:07:24.980 Is it a fair place to work?
00:07:26.320 And can I make a dent around here?
00:07:28.040 Can I have an impact or an influence?
00:07:29.440 And those are the things people really care about in a culture.
00:07:32.420 And so I think that anybody who's choosing a job ought to be asking those questions,
00:07:36.480 gathering the stories, and trying to get to the bottom of, okay, what does this place
00:07:40.200 mean in terms of safety, justice, and control and impact?
00:07:43.960 Right.
00:07:44.180 Now, what would you say to someone who's running a distributed team?
00:07:47.200 Because in tech, there are many companies, I mean, like, so I now have a team for the first
00:07:51.660 time in my life, and they're virtually all long distance.
00:07:55.140 And so there's not the same kind of cohesive culture, because no one's showing up to an
00:07:59.620 office.
00:08:00.400 And there are huge companies like this.
00:08:01.900 I remember talking to Matt Mullenweg, who started WordPress.
00:08:06.460 Yeah.
00:08:06.740 I mean, he's got something like 11 people in an office and, you know, a thousand times
00:08:11.760 that distributed.
00:08:13.320 What's, is that just a filter that we'll select for people who don't need all of the
00:08:19.340 trappings of culture?
00:08:20.220 Or how do we think about that?
00:08:21.460 It might be.
00:08:21.900 I think that, though, a lot of people find substitutes for culture.
00:08:26.580 So, you know, if your organization is distributed, and you don't feel like, you know, you have
00:08:30.480 clear values or norms or a sense of community, because you don't interact with those people
00:08:34.040 very often, you tend to find it then instead in your profession, right?
00:08:37.780 So in tech, you find that, you know, groups of engineers tend to spend a lot of time together,
00:08:41.120 even if they work at different organizations, even if they're not in a co-working space, right?
00:08:44.820 What they're trying to do often is say, hey, we want to build a culture around our profession,
00:08:48.440 where we have, you know, a set of beliefs that are important to us and a set of practices
00:08:52.120 that we try to stick to and then maybe improve over time.
00:08:55.860 And I think if that's the world you live in, I think most people want to feel like they're
00:09:01.100 part of an organization where they can make a bigger contribution than if they were just
00:09:05.260 working solo.
00:09:06.740 And I see culture as mostly a force that reduces friction in doing that, right?
00:09:11.720 Because so much of the collaboration and coordination we do causes us when we work with other people
00:09:16.460 to become less than the sum of our parts.
00:09:18.740 And I feel like part of what we're trying to do in building an organizational culture is
00:09:21.880 to say, okay, how do we get people on the same page in terms of what their mission, their
00:09:26.140 values are, their ways of working together.
00:09:28.920 And hopefully we can do that in such a way that then when we work together, we actually
00:09:33.540 accomplish things together that we couldn't solo.
00:09:35.700 And so I guess I'd say concretely, if you're working in a distributed team, one of my favorite
00:09:39.660 new practices is to write a user manual for how to work with you effectively.
00:09:43.500 Have you ever done this?
00:09:44.140 No, no.
00:09:44.660 I learned about this actually.
00:09:46.320 I think my wife should write that manual.
00:09:47.760 Well, this is actually one of the key insights, right?
00:09:50.020 Is you want people who know you well to write the manual for you.
00:09:53.340 Right, right.
00:09:53.720 But it's stunning to me that when you buy a computer or a car, there's a manual for how
00:09:59.040 to operate it.
00:09:59.900 But the other people you work with who are way more complex than any piece of technology
00:10:03.360 or machinery, there's no user manual for how to work with them.
00:10:06.840 So there's a group of managers at Bain, the consulting firm who did this really well.
00:10:11.820 They said, all right, I'm going to go to all my teams that I've worked with for a long
00:10:15.240 time, and I'm going to have them write the one pager for what brings out the best in me,
00:10:19.240 what brings out the worst in me.
00:10:20.900 What would you want to know if today were day one of working with me?
00:10:23.780 And what are my blind spots?
00:10:25.380 And then we're going to collect all those.
00:10:27.340 We're going to create one document around it.
00:10:28.780 And then I'm just going to share it with anybody who works with me in the future.
00:10:31.760 And I think it's such an easy way to try to make sort of, I guess, a collaboration a
00:10:36.520 little bit more predictable and also not push each other's buttons.
00:10:40.220 Interesting.
00:10:41.120 Is there more that we know about the variables that conspire to make collaboration more than
00:10:48.140 the sum of the parts rather than less than the sum of the parts?
00:10:51.040 Yeah, I think we know less than we should.
00:10:53.740 I think the first, I mean, the starting point for me is that a lot of collaboration shouldn't
00:10:58.300 exist in the first place.
00:10:59.260 So one of my first mentors was Richard Hackman, who spent a half century studying teams.
00:11:05.000 And he did it because he hated working with other people.
00:11:08.860 And he chose this career where he wanted to figure out how does anybody ever work together
00:11:13.480 and actually, you know, not only do it well, but sort of enjoy it.
00:11:16.280 And he had a fun philosophy for what an organizational psychologist does, which is you take all the
00:11:21.320 jobs that you wish you had pursued and you get to live them vicariously by studying them.
00:11:25.660 And so he wanted to be a spy.
00:11:28.340 And so he went and studied U.S. intelligence agencies and how to improve their effectiveness.
00:11:33.020 He was interested in being a musician at one point.
00:11:35.680 So he studied symphony orchestras and how to increase the quality of music they played.
00:11:39.300 He loved flying.
00:11:40.520 And so he studied airline cockpit crews.
00:11:42.520 And so he was constantly looking across these different worlds to figure out what made a team
00:11:45.840 great.
00:11:46.820 And one of his most basic findings was that for the most part, teams fail when you give them
00:11:52.480 tasks that are better done by individuals.
00:11:54.320 Like, for example, writing a book, really bad idea to have multiple people write a book
00:11:58.820 together, right?
00:12:00.040 Especially more than two, especially if they don't share a voice and there's not kind of
00:12:03.880 one consistent narrator.
00:12:04.780 Right.
00:12:05.060 And I think that the first question to ask is, is this a task that really requires interdependent
00:12:10.660 collaboration or is it a task that's better done by individual people working separately?
00:12:14.620 Yeah, that rings a few bells.
00:12:16.940 So what about power?
00:12:19.920 Again, we're just leaping from noun to noun.
00:12:23.000 You now consult with a lot of powerful people.
00:12:25.880 How do you think about power in the year 2019?
00:12:29.080 Well, I guess, you know, what I was taught growing up is that power corrupts.
00:12:33.800 I remember in middle school looking at the, you know, the poster on the wall and it was
00:12:38.000 the Lord Acton quote that said power corrupts and absolute power corrupts.
00:12:41.680 Absolutely.
00:12:42.300 They had that up in your school?
00:12:43.680 Yeah, in my middle school classroom.
00:12:45.040 And I had the same teacher for three years.
00:12:46.300 So I stared at it for three years.
00:12:48.480 And I don't know if I was skeptical of it then, but there was something about it that
00:12:52.600 didn't sit right with me.
00:12:54.140 I think what I found really bothersome about it was that it gave individuals no agency.
00:12:59.140 You know, it was like, okay, if a good person becomes powerful, you know, all hope is lost.
00:13:04.460 And that just didn't ring true to me, I guess, intuitively.
00:13:07.540 And, you know, fast forward a couple decades, we now have a growing body of evidence in psychology
00:13:11.400 that yes, power can corrupt, but I think more often it reveals.
00:13:16.380 So, you know, one of the things we see pretty consistently is that the way people use power
00:13:22.120 depends on their pre-existing values.
00:13:24.100 And, you know, I think there are lots of good examples of this.
00:13:26.920 You know, we've controlled experiments that show it, but the pattern looks a lot like
00:13:31.440 I think of two lawyers who got into public office.
00:13:34.880 And one of them was threatened to be disbarred in the first case he ever tried.
00:13:40.020 And the judge said, I doubt that you have the ethical qualifications to practice law.
00:13:43.940 And that lawyer's name was Richard Nixon.
00:13:46.140 Right?
00:13:46.780 It's not so clear that power corrupted him.
00:13:48.600 I think he was corrupt to begin with.
00:13:49.860 And then he ended up using power in a corrupt way once he gained the highest office in America.
00:13:55.280 There's another lawyer who was so ethical that he ended up refusing a client because
00:14:01.780 he said, I believe you're guilty.
00:14:03.280 And therefore, I cannot defend someone that, you know, that I don't believe is innocent.
00:14:07.620 And that lawyer also became president.
00:14:09.340 His name was Abraham Lincoln.
00:14:10.540 Right?
00:14:11.200 Right.
00:14:11.400 And I think that, you know, to me, the arc of what we've learned in psychology is very
00:14:15.440 often, you know, it's not that power necessarily corrupts people, although it can be a powerful
00:14:19.900 force, right?
00:14:20.740 It can be hard to resist some of the temptations of power.
00:14:23.560 The intoxication, as Nietzsche described it, right?
00:14:25.980 But I think that more often, people end up morphing power to serve their own ends.
00:14:30.400 And that it's not so much that power corrupts people, it's that people corrupt power.
00:14:33.740 Yeah, you sort of find out what people really want when they have more tools with which to
00:14:39.800 get it.
00:14:40.440 Yeah, that's exactly right.
00:14:41.360 And also, one of the consistent findings in psychology is that when you give people power,
00:14:47.400 they become disinhibited because they think, look, I've, you know, I've gained now the freedom
00:14:52.960 to express who I am and what I want.
00:14:55.720 I don't have to put on an act anymore.
00:14:57.660 And so, you know, Caro, after doing his deep biography of Lyndon Johnson...
00:15:04.320 Yeah, that's on my desk.
00:15:05.380 I want to read that.
00:15:06.460 I mean, it's a great read.
00:15:07.540 It's a long read.
00:15:08.040 It's a major commitment.
00:15:09.300 Yeah, you don't go into that lightly.
00:15:12.280 But one of his observations was that the power never corrupts.
00:15:14.960 It always reveals.
00:15:16.180 And I think that is one of the things that, you know, I don't think one is true and the
00:15:20.000 other is not.
00:15:21.120 But I think that's, for me, a fundamental shift about power.
00:15:23.920 Let's give people a little bit of credit, right?
00:15:26.680 Let's say, look, you know, it's possible that if you are a person of decent character
00:15:30.960 and integrity, that, you know, power could bring out the better angels of near nature,
00:15:35.420 as Lincoln put it.
00:15:36.780 Yeah, one thing that, again, this could be a bit of a caricature, but I feel like I've
00:15:41.200 discovered this in my wanderings among powerful people, that it's not just power.
00:15:46.580 I guess fame might be a more relevant variable.
00:15:48.720 But at a certain point in a person's career, as they get more powerful and more famous, they
00:15:54.580 seem to surround themselves with people who insulate them from the normal tests of truth.
00:16:01.840 And I mean, there's less reality testing going on.
00:16:05.140 And so you can meet people who, you get the sense, have never heard a strong argument against
00:16:11.180 their cherished ideas.
00:16:12.860 Yeah.
00:16:13.000 And it can be a bit surprising.
00:16:15.780 They're just surrounded by, yes, men and women.
00:16:18.280 And they have been told they're geniuses so often that, I'm thinking of one case in particular,
00:16:24.640 I won't name him, but it's just, you get, there is a kind of delusion where you've been
00:16:30.320 drinking your own publicity for long enough that you're out of touch with reality.
00:16:34.340 I've seen that happen more times than I'd like to admit.
00:16:37.700 And, you know, I think to me, it suggests poor judgment on the part of a leader, right?
00:16:42.640 That you ought to know that one of the dangers of gaining power is that, yeah, I'm sure you've
00:16:47.700 heard leaders remark at some point in their career, like, huh, it's so interesting.
00:16:51.460 As I gained status, I suddenly got funnier.
00:16:53.680 Yeah.
00:16:54.500 How did that happen?
00:16:55.480 Yeah.
00:16:55.900 And you have to see that going in.
00:16:58.000 You know that your judgment of other people's character actually gets worse as you become more
00:17:03.080 powerful because they are more motivated to impress you and to flatter you.
00:17:07.180 And if you recognize that, then you set up systems to counteract that.
00:17:10.940 So, yeah, I think the mistake that a lot of leaders make is they gain power and they say,
00:17:14.420 I need a support network because I know my success depends on being able to multiply all
00:17:18.460 my talents.
00:17:18.960 And so I need a whole group of people around me who are going to extend my work, who are
00:17:22.520 going to strengthen it, who are going to reinforce it.
00:17:24.800 And I think what they overlook is they also need a challenge network, right?
00:17:28.120 A group of people who believe in their potential enough that they want to tear their work
00:17:32.560 apart to try to make it better.
00:17:34.260 And, you know, it's definitely scary when I've seen a couple of leaders who, you know,
00:17:39.480 occasionally would walk into their office and they say, good morning.
00:17:42.340 And you can almost hear the people wanting to say in response, great point.
00:17:46.760 Right.
00:17:46.960 Like, nope, nope, too soon, too soon.
00:17:49.080 There wasn't actually anything said yet.
00:17:50.600 And yeah, I mean, I think that's how most group think starts.
00:17:54.360 Okay.
00:17:54.400 So let's get into give and take because we've almost landed on it already.
00:17:59.240 I summarize your thesis there and the different personality types or would you call them personality
00:18:05.700 types or they're just it's it's and I'll let you explain it.
00:18:08.780 But the differences in people and their styles here are orthogonal to like the big five personality
00:18:16.040 traits.
00:18:16.860 Right.
00:18:16.980 Yeah.
00:18:17.120 They seem to be.
00:18:17.860 Yeah.
00:18:18.020 So let's talk about that.
00:18:19.100 So there's actually there's really interesting.
00:18:21.220 So, you know, we think about the big five as the major dimensions of personality.
00:18:25.240 Right.
00:18:25.420 So, you know, how extroverted versus introverted are you?
00:18:28.020 Where do you stand on emotional stability versus how reactive are you to stressful events?
00:18:32.580 How conscientious and dependable are you?
00:18:34.420 How agreeable, disagreeable are you?
00:18:35.980 Which I want to talk more about.
00:18:37.660 Maybe my favorite big five trait.
00:18:39.460 And then how open versus traditional are you in your thinking?
00:18:42.660 And there's been we see these traits exist in most cultures around the world.
00:18:46.540 That leads us to think they're pretty fundamental.
00:18:48.220 Right.
00:18:48.580 And there's even pretty good biogenetic evidence that, you know, we can trace to, hey, there's
00:18:54.180 a there's a heritability coefficient that's attached to each of these.
00:18:57.180 And, you know, these these traits, they exist in us.
00:19:00.580 They matter.
00:19:01.320 They're kind of hard to change.
00:19:03.420 But we thought for a long time there were just kind of five.
00:19:06.100 Right.
00:19:06.720 And then most of the additional traits that were discovered, we could kind of fit under
00:19:10.440 the umbrella of an existing trait.
00:19:12.200 And recently there's there's growing evidence that there may be a sixth factor of personality,
00:19:16.140 which is selfishness.
00:19:17.040 And I found this really exciting because for the past 15 years, I've been studying individual
00:19:21.140 differences in your motivation to help others versus advance your own interests.
00:19:25.420 And so, you know, not surprising to me that that's emerging.
00:19:27.680 But I don't think about these as personality types, in part because what I'm really interested
00:19:32.520 in here is is your values.
00:19:34.920 When you interact with another person, what are your goals and intentions?
00:19:38.540 And I was struck by evidence from around the world.
00:19:40.920 This has been shown in North America, Southeast Asia, Western Europe, but also in some pretty
00:19:45.940 remote places like the African Maasai, that there are three fundamental styles of interaction
00:19:50.480 that that you see emerge again and again.
00:19:53.680 And so on the extremes, I've come to call them givers and takers.
00:19:57.180 So the givers are the people who are always asking, you know, what could I do for you?
00:20:01.460 Takers are the opposite, right?
00:20:02.400 It's all about what can you do for me?
00:20:05.160 And most of us, we don't want to be too selfish or too generous.
00:20:08.320 And so when we meet somebody new, we choose a third style as our default, which is called
00:20:12.000 matching.
00:20:12.360 Right?
00:20:13.160 If I'm a matcher, I say, hey, I'll do something for you if you do something for me.
00:20:17.820 And I think of these as styles rather than personality traits, because I think these are
00:20:23.840 choices we make in every interaction.
00:20:25.860 So, you know, I might be a giver when I'm mentoring a junior person.
00:20:30.300 I might be more of a taker when I'm negotiating my salary with my employer, where, you know,
00:20:35.060 my goal is definitely not to make sure that they win that negotiation, right?
00:20:38.840 And then I might be a matcher if somebody who's maybe a rival of mine or a competitor
00:20:43.540 asks me to share some information and say, hey, wait a minute, quid pro quo.
00:20:47.740 And yet, I think we also all have a dominant style.
00:20:50.780 And that's what I've been finding in my studies over the years is that there's a way that we
00:20:55.140 prefer to treat most of the people most of the time.
00:20:57.220 And I think that style has real consequences.
00:20:59.060 Yeah, so in reading the book, I'm sure this is the universal experience of people who
00:21:04.360 read it, but the first thing the reader does is try to figure out which style he or she
00:21:09.800 owns.
00:21:10.560 And I'm sure there's some self-deception at play in the conclusions people draw there.
00:21:15.180 But honestly, I think I tend to be a giver in most respects, but I'm a kind of battered
00:21:23.020 giver and I'm a very busy giver, right?
00:21:25.760 So I noticed that a few things are happening now.
00:21:28.160 One is there are some salient cases where I feel like I've been taken advantage of and
00:21:34.020 it's sort of mattered.
00:21:36.500 So now I'm more on guard in certain situations.
00:21:39.020 I view my past self as a naive giver, right?
00:21:42.460 So as a kind of a mark.
00:21:44.060 And I have to some degree outsourced my disagreeableness and my disposition not to give reflexively to
00:21:52.780 a manager, a lawyer.
00:21:54.860 I mean, there's a layer between me and reality.
00:21:58.160 And all the takers of the world.
00:21:59.840 And that, to some degree, I'm sure many people experience this.
00:22:03.000 It can be a kind of good cop, bad cop relationship where you get to kind of maintain your dominant
00:22:07.220 style because you have an asshole who's working for you, right?
00:22:11.260 I hope they're not an asshole, by the way.
00:22:12.540 I hope they're just a matcher who believes deeply in justice and is trying to punish all
00:22:16.760 the takers.
00:22:17.900 Okay.
00:22:18.200 Yeah.
00:22:18.440 Well, that is, I think that is the right recipe.
00:22:22.300 And I guess as one of the pieces here, I noticed this, I noticed the liability of being a giver.
00:22:27.260 At least this is what I imagined had happened here.
00:22:29.100 I met a guy who kind of was offering his services to collaborate with me on the meditation app that
00:22:33.640 I recently released.
00:22:35.520 And he was clearly somebody who, at least to hear him describe himself, was a huge giver,
00:22:42.420 had been a huge giver, but felt just mightily burned by his previous encounters with people
00:22:47.480 where he had essentially been instrumental in building a billion-dollar company and was
00:22:51.580 uncompensated for it.
00:22:52.500 So he's giving good ideas to people and was just unremunerated, apparently.
00:22:58.960 And so now his style of approach to me was like out of an SNL sketch in terms of its
00:23:05.580 defensiveness.
00:23:06.260 I mean, he basically blackboxed every piece of advice he could have given me.
00:23:10.900 Like there was nothing, he deliberately wouldn't add value to anything in a conversation because
00:23:16.820 he wanted to monetize everything.
00:23:19.220 The thing was so transactional that it was like a comedy sketch.
00:23:23.140 And, you know, I got off the phone with this guy and there was just, it would have been
00:23:26.640 so exhausting to figure out how to work with him.
00:23:29.180 And yet I can see, having had a few collisions of this sort, I can see how people could get
00:23:35.800 there where you just feel like you're sort of open to the point where you're a really
00:23:39.900 bad match for the people you happen to be around because they just, they take everything.
00:23:45.680 They take all the credit or they take all the opportunities.
00:23:47.560 And then some bear trap shuts within you and you have a different style there.
00:23:53.420 And then in that mode, it seems clearly toxic and unpragmatic.
00:23:58.260 Yeah.
00:23:58.660 I think, you know, it's, it's really interesting to ask the question of how do people become
00:24:03.300 takers?
00:24:04.460 And, you know, I think some of that, obviously there are sociopaths out there who just don't
00:24:09.300 care about other people.
00:24:10.280 But I think more commonly, at least when I've, when I've studied this, you, you do see that
00:24:15.640 there's a whole subset of takers who have just been taken advantage of one too many times,
00:24:20.140 who used to be givers.
00:24:21.540 And, you know, they kind of got burned and said, all right, I got to put myself first
00:24:25.240 or else nobody else will.
00:24:27.040 And I think there's actually a name for, for, for that kind of almost overcorrection, right?
00:24:32.860 From, you know, somebody who was too self-sacrificing, too selfless to now being maybe too selfish
00:24:37.660 and transactional, there's a psychologist, George Kelly, who called it slot rattling.
00:24:42.240 And it's the, it's the idea of, okay, there's a, there's a particular trait and I'm on, you
00:24:46.940 know, I think I'm on a bad spot along that spectrum.
00:24:50.160 And I find that out.
00:24:51.320 And then all of a sudden I go to the opposite extreme, but then I find out that's not good
00:24:55.780 either.
00:24:56.060 And I spend all this time trying to figure out, okay, how do I get in the optimal zone?
00:25:00.020 And Kelly's observation was there is no optimal zone.
00:25:02.920 What you need to do is add other traits to your, your field of vision.
00:25:08.200 And so, you know, one would be flexibility, right?
00:25:11.340 To say, okay, it's not inherently good to be a taker.
00:25:14.320 It's not inherently good to be a giver either.
00:25:16.400 There are situations where each might be appropriate and I need to be more, you know, more judicious
00:25:20.680 about deciding which one is right.
00:25:22.340 In this world, I would say one of the mistakes that we make that, that I made in the early days
00:25:26.340 of my research is I thought we were dealing with one continuum where takers on one end were
00:25:30.420 selfish, givers on the other end were generous.
00:25:33.180 But when I measured independently, I surveyed thousands and thousands of people and, and
00:25:37.780 gave them a series of questions about how motivated they were to help others and then
00:25:41.500 how motivated they were to achieve their own goals and also then got their, their colleagues
00:25:46.440 to rate them.
00:25:47.060 So we had really nice 360 data.
00:25:48.900 I found that, that self-concern and other concern were completely orthogonal.
00:25:53.220 So how much you care about other people and how, how much you care about your, yourself
00:25:56.680 are uncorrelated.
00:25:57.940 And so then, so let's just linger on that.
00:26:00.820 How is that possible given that in so many situations, there's a zero sum contest between
00:26:06.580 the two?
00:26:07.780 So I think the, the key is that in a given situation, right?
00:26:10.880 You often will face a trade-off, but if you aggregate all the situations across your life,
00:26:17.400 you can often find ways that, that it's not zero sum, right?
00:26:20.720 So this is one of the reasons people love relationships as opposed to transactions is, oh, I can, you
00:26:25.200 know, I can help you.
00:26:25.880 And it feels like maybe it costs me something in this moment, but over time, there's a chance
00:26:29.480 that we both benefit from the relationship.
00:26:32.520 Yeah.
00:26:32.620 Yeah.
00:26:32.800 So, yeah, I was taking a narrow view of that because as I've often said, there's a place
00:26:36.880 where selflessness and selfishness, wise selfishness coincide because you, because you realize
00:26:41.760 that you want to be surrounded by happy people.
00:26:44.020 You want good relationships.
00:26:45.260 Love is one of your primary values.
00:26:46.800 And then all boats rise with that tide.
00:26:49.600 That's the goal.
00:26:50.220 And, you know, it's, it's interesting because it's been studied a lot in negotiations.
00:26:53.440 So there's a meta-analysis that Karsten DeDru led of every study that's ever been done of
00:26:59.120 going into a negotiation, what are your motivations?
00:27:02.000 And then how well do you do relative to your counterpart?
00:27:05.120 And the overall finding is that the best negotiators are high in concern for their themselves
00:27:09.440 and high in concern for others simultaneously.
00:27:11.960 And what that allows them to do is, is immediately figure out, okay, what does the person across the
00:27:15.900 table from you need and how do I help them get that?
00:27:18.560 But then also make sure I get what I needed out of this interaction too.
00:27:22.300 It's very different if you're negotiating with someone and you get what you want clearly
00:27:27.960 at their expense, right?
00:27:29.180 They feel burned.
00:27:30.280 Yeah.
00:27:30.860 You're sabotaging any future relationship there.
00:27:34.600 Done.
00:27:35.020 Yeah.
00:27:35.400 Yeah.
00:27:35.640 It's over.
00:27:36.040 And there was a, there was one of my favorite studies of negotiators actually measured their
00:27:40.320 cognitive ability.
00:27:41.060 So they took an IQ test before negotiating.
00:27:45.020 And then the question was, does smarter negotiators do better?
00:27:48.840 And the answer was no, that the smarter you were, the better your counterpart did in the
00:27:52.760 negotiation.
00:27:54.000 And some of that might be because more intelligent people are more likely to take the long view
00:27:57.620 and say, look, you know, yeah, I might quote unquote lose this negotiating negotiation
00:28:02.260 today, but that's not ultimately the only test of, of, you know, whether we built a good
00:28:07.820 relationship or whether there's a way we could help each other in the future.
00:28:10.420 But also the smarter you were, the more able you were to identify ways of benefiting the
00:28:17.340 other person that costs you nothing.
00:28:19.580 And I think this is one of the kind of basic mistakes people make is they think, oh, well,
00:28:23.620 every act of generosity has to be at a personal expense.
00:28:27.160 I'm like, no, that's altruism.
00:28:28.700 I don't think anyone should be altruistic because it's not sustainable.
00:28:31.900 I think what we should do is say, look, let's look for ways of helping others that don't require
00:28:36.360 us to sacrifice ourselves.
00:28:38.200 And we can all do that.
00:28:38.940 Well, yeah, you can sacrifice one thing, let's say time, but to your mutual advantage.
00:28:45.080 Yeah.
00:28:45.240 So although there's one case, did you write an op-ed about not responding to emails?
00:28:50.280 Do I have that correct?
00:28:51.000 I wrote an op-ed about why people should be responsive to reasonable emails.
00:28:55.400 You must have gotten some pain for that.
00:28:56.720 I did.
00:28:57.440 So yeah.
00:28:57.980 I responded to all of them.
00:28:59.100 Yeah.
00:28:59.280 Okay.
00:28:59.660 Well, you can respond to me now.
00:29:00.900 So, so this is where I think I disagree because so now I'm in a position, so I once woke up
00:29:06.200 with 50,000 unread emails in my inbox, right?
00:29:11.240 So I had to declare email bankruptcy, obviously.
00:29:14.200 Understood.
00:29:14.900 And, but I still get a lot of cold emails and I actually don't feel I, so your argument,
00:29:22.120 just state your case.
00:29:23.800 What, what, what point did you make in that op-ed?
00:29:25.600 I don't think you have to answer cold emails, by the way.
00:29:27.820 Oh, you don't.
00:29:28.260 Okay.
00:29:28.400 And I think that's how I read your op-ed that, that if someone is, if someone is writing you
00:29:32.720 in a reasonable cold email, it is of necessity rude to not respond to it.
00:29:39.000 Definitely don't feel that way.
00:29:40.060 Oh, okay.
00:29:41.140 I think, and I, by the way, I think this is a, this is a whole different animal for public
00:29:44.860 figures, right?
00:29:45.580 Or people who are visible to the point that you could even get 50,000 emails.
00:29:49.420 Right.
00:29:49.980 I think, but my, my general case is that email has evolved to be as essential to communication
00:29:55.560 as a face-to-face interaction or a phone call.
00:29:58.280 And if somebody walked by you in the hallway and said, hello, you wouldn't just snub them,
00:30:02.020 right?
00:30:02.540 You, you, you'd respond to them.
00:30:04.120 And if somebody left you a voicemail, you, most people call them back.
00:30:07.540 And I think some people have evolved this idea that, well, email is different.
00:30:11.280 And if somebody writes me a message, I don't have to respond to it.
00:30:14.220 And if that's the norm in your workplace, fine.
00:30:16.580 If that's the norm in your field, totally okay.
00:30:18.580 The problem is that because so much communication is being done on email today, it's mostly
00:30:23.100 taken as a sign either that you're not conscientious, which of all the personality traits in the
00:30:28.120 big five is the best predictor of job performance.
00:30:30.660 And so if you're judged as somebody who's disorganized and unreliable, that's generally
00:30:33.800 not good for your career.
00:30:34.860 Right.
00:30:35.160 Right.
00:30:35.580 And then also it's, it sends a signal that you don't care, right?
00:30:38.460 That the, the person who took the time to write you just doesn't matter to you.
00:30:42.060 And neither of those signals, you wouldn't want to send either of them, right?
00:30:45.420 If, if you have a job, right.
00:30:46.780 You have the luxury of not having a job.
00:30:48.700 Yes.
00:30:49.360 You're probably protected from all this stuff.
00:30:50.680 I've worked very hard not to have a job.
00:30:52.340 And it's served you well.
00:30:53.680 But I think, you know, I think that it's fine to, to exercise judgment on any individual
00:30:58.020 email that comes in.
00:30:58.900 I think if, if somebody has a habit of just not responding, they're taking a risk in,
00:31:03.460 you know, in a digital age.
00:31:04.500 And I think that, you know, that what I mean is you should have a hierarchy, right?
00:31:09.260 Of, of, okay.
00:31:10.100 So in my world, I'm responsive to family first, students second, colleagues third, everyone
00:31:14.700 else fourth.
00:31:16.080 And, you know, that, that makes, that makes it really easy, right?
00:31:18.440 The everyone else category is going to fall by the wayside.
00:31:21.980 If I don't, you know, if I haven't gotten through responding to the other groups.
00:31:26.100 Yeah.
00:31:26.620 Well, this opens the larger topic of, of saying no.
00:31:30.920 And the more, the more things are going well, the more you actually need to say no to triage
00:31:35.460 the various opportunities.
00:31:37.980 And what I experienced with emails that it just, it takes, there's enough of it that if
00:31:43.740 I were going to be scrupulous about saying no in the most conscientious way, that there'd
00:31:49.460 be no time for anything else.
00:31:50.500 I mean, it just takes too long to say no to some of these emails.
00:31:52.460 So that's, so if you, if you sent me an email and you did not get a reply that this explains
00:31:57.020 what happened.
00:31:57.840 So, but how do you think about saying no and triaging with respect to all the demands on
00:32:03.500 your time?
00:32:04.220 I think when I first got into this field, I thought, I confused being a giver with saying
00:32:08.920 yes.
00:32:09.860 And the whole point of, you know, choosing a set of values where you say, look, I want
00:32:16.260 to be someone who contributes to the lives of others and I enjoy being helpful and I'm happy
00:32:20.640 to do it without strings attached is you get to choose where you want to have your impact.
00:32:25.200 And so you shouldn't be a slave to other people's priorities, right?
00:32:28.220 At the same time, I'm not of the belief that when you, when you get an email or a request,
00:32:32.820 that's always somebody else's priorities being dumped on you, right?
00:32:36.780 I don't know about you, but my inbox is also the place where I get really helpful advice
00:32:40.080 from my colleagues.
00:32:40.720 And I can immediately find the answer to some esoteric question where I'm looking for a data
00:32:44.900 point about it.
00:32:45.960 And so I feel like, you know, in a, in a cosmic matching sense, right?
00:32:49.860 If I ignore email, then, uh, then probably I'm not going to end up getting very helpful
00:32:53.920 responses.
00:32:54.380 But I think that the saying no is a critical skill for anybody who wants to be generous
00:32:58.900 or anybody who wants, wants to get a lot done.
00:33:01.760 And the way I've come to think about it is you ought to have a set of priorities around
00:33:08.020 who you help, when you help and how you help.
00:33:10.720 So the who is easy, right?
00:33:12.100 I give you my list of, of students coming before colleagues.
00:33:14.540 And that means that if I have a choice in a given day between a fellow professor who
00:33:18.920 wants my feedback on a paper and a student who's looking for some career advice, I'm
00:33:23.220 going to choose the student.
00:33:24.180 And that means I'm comfortable with the student feeling I'm more generous than, than my
00:33:27.560 colleague.
00:33:27.960 Right.
00:33:28.180 Because I didn't become a professor to try to be helpful to other professors.
00:33:30.540 I think they'll be okay.
00:33:31.620 Also, if somebody, you know, if somebody has a history or reputation of selfish behavior and,
00:33:35.740 you know, they've kind of proven themselves to be more of a taker, I'd want you to
00:33:38.800 shift into matcher mode.
00:33:39.840 And say, look, I'm not going to reward that behavior.
00:33:42.240 I'm not going to reinforce it.
00:33:43.700 I'm going to either not help them or I'm going to make sure that they're paying it back
00:33:47.880 or paying it forward.
00:33:49.360 And then the when is basically about saying, look, I've got to block out time to get my
00:33:53.400 own stuff done.
00:33:53.940 And too often there's a, there's a temptation, I think, for a lot of people who like to be
00:33:58.420 helpful to prioritize other people's needs ahead of their own.
00:34:01.420 And then they're constantly falling behind on finishing their own work.
00:34:04.140 Yeah.
00:34:04.600 And then the how to me is the most fun is just to be clear and proactive about saying, look,
00:34:08.680 there are certain ways of helping others that I enjoy and that I'm uniquely good at.
00:34:12.200 And so I'm going to focus on those.
00:34:14.240 And, you know, for me, that's I love sharing knowledge about work in psychology.
00:34:17.780 My favorite cold emails to get are, have you ever seen a study fill in the blanks?
00:34:21.780 I'm like, oh, all these hours that I waste reading these completely trivial and tiny studies
00:34:26.880 might come in handy for somebody else.
00:34:28.560 And I really enjoy connecting people when it's mutually beneficial, if there's, there's a
00:34:32.400 way that they could actually help each other.
00:34:33.760 And I feel like I live in this world where I bridge between lots of different fields.
00:34:37.520 And so that's, that's a fun and easy thing to do.
00:34:40.320 How do you connect them?
00:34:41.400 Do you, do you send a cold email connecting them as a fait accompli or do you ask whether
00:34:45.580 they want to be connected to?
00:34:47.140 Depends on the people.
00:34:48.200 Yeah.
00:34:48.520 So I just, I just sent one yesterday, actually.
00:34:50.720 I hope I'm not telegraphing too much, but you know what style I would prefer.
00:34:53.980 Of course.
00:34:54.660 But so yes, I would say I generally prefer the double opt-in every once in a while.
00:35:00.820 There's a person where I know, look, like they would be insane not to want to make this
00:35:04.720 connection.
00:35:05.040 And so I'll just make it.
00:35:06.840 I've done that.
00:35:07.640 So I always default to the double opt-in, but on a few occasions where I haven't, where
00:35:13.620 I've just thrown two people together, I have literally said that you would be insane not
00:35:17.420 to want to know each other.
00:35:18.480 And like, those are easy to predict.
00:35:19.680 So I had an example this last year.
00:35:21.240 I was going to, uh, to tape a live podcast episode with Malcolm Gladwell and we're sitting
00:35:27.260 in the green room beforehand.
00:35:28.120 And he's like, I'm doing this episode, uh, my podcast on, um, why you should pull your
00:35:32.800 goalie.
00:35:33.160 And I really want to talk to Sam Harris, but I can't find anyone who knows him.
00:35:36.820 Right.
00:35:37.240 I'm like, wait, I, I'm sure, you know, lots of people who know him, but I just met Sam
00:35:40.740 last, like, I think it was a week after we met.
00:35:42.860 Right.
00:35:43.540 And, uh, I, I didn't ask you if you wanted to meet him, but I assume like in general, you're
00:35:47.020 probably happy to talk to Malcolm Gladwell.
00:35:48.160 That was fine.
00:35:49.000 But I apologize.
00:35:49.580 Yeah.
00:35:50.300 Although I landed, that connection landed me in the weirdest episode of a podcast because
00:35:55.660 it was, I don't know if you heard that stuff in one interview, but it was just, he was
00:35:58.560 interviewing me about home invasions and, uh, my wife and I probably had a two hour debate
00:36:03.320 about it afterward.
00:36:04.780 So interesting.
00:36:05.800 Yeah.
00:36:06.180 But, uh, anyway, but yeah, I think that it's, it's reasonable to, to assume that if, if there's
00:36:12.500 one person who can help the other, the receiver would be happy to receive that connection.
00:36:16.680 Right.
00:36:17.600 To change topics here.
00:36:19.280 What do we know about creativity at this point?
00:36:22.260 I think we know a lot about how to thwart it.
00:36:24.280 I think we know how to undermine it as parents and teachers.
00:36:27.840 I think we know how to stifle it at work.
00:36:29.620 And I think most of what I know about how to unleash it is basically getting the obstacles
00:36:34.320 out of the way.
00:36:35.400 So you want to talk about kids, adults, both?
00:36:37.700 Yeah.
00:36:37.860 Let's talk about both.
00:36:38.760 And, and well, well, let's focus on creativity, but I actually would like to know how your
00:36:43.500 understanding of psychology may or may not have affected your parenting because I'm amazed
00:36:50.420 at how little science seeps through into one's daily life in, I mean, I, this is not, you
00:36:56.240 know, I haven't focused on developmental psychology or, um, any of the, the relevant
00:37:00.580 fields narrowly, but I just know from talking to people like Paul Bloom or people who are
00:37:04.160 closer to those data, it's amazing how little it, it constrains or, uh, inspires our, our
00:37:10.600 parenting.
00:37:11.380 I think it's one of the most irresponsible things we do as a society is, I mean, we, we don't
00:37:15.860 educate parents in the most basic knowledge about developmental psychology.
00:37:20.220 Right.
00:37:20.700 And I'm, I'm kind of torn on that because on the one hand I've, you know, just as a casual
00:37:24.400 consumer of, of that literature, not somebody who's ever really contributed to it.
00:37:28.000 I've learned a lot from it.
00:37:29.340 On the other hand, I never wanted to be one of those psychologists who screwed up our kids,
00:37:33.680 which I feel like is, you know, it was kind of the norm, but also I've, I've been pretty
00:37:37.900 persuaded by the, the wealth of evidence on behavioral genetics that says a lot of what we think
00:37:42.760 are parenting effects are actually shared genes.
00:37:44.980 Yeah.
00:37:45.340 Right.
00:37:45.600 Yeah.
00:37:45.860 And so, you know, and that's why I say, I think it's, it's easy to, to undermine a kid.
00:37:49.500 Right.
00:37:50.020 So, you know, not, not being supportive, not, you know, not showing unconditional love,
00:37:55.060 you know, really easy to damage a child.
00:37:56.420 Right.
00:37:56.640 We, we have decades of evidence on the, you would know this as a neuroscientist, right.
00:38:00.560 On, on how much harm you can do by depriving children, by exposing them to chronic stress,
00:38:05.040 abuse, poverty, et cetera.
00:38:06.560 But I think if you take out all the bad things that happen to kids, I'm not sure how much upside
00:38:10.580 there is around trying to be the world's best parent, right.
00:38:14.040 Or trying to get it perfect as opposed to just saying,
00:38:15.600 look, we're all going to make mistakes no matter how hard we try at it.
00:38:18.520 But I guess there are a few things that I think we ought to be aware of as parents.
00:38:22.360 I think the biggest thing I've learned as a parent actually is that a big part of being
00:38:27.280 creative is, is building resilience.
00:38:29.700 Because I think, you know, part of having ideas that are novel is it requires you to face rejection.
00:38:34.940 It makes you feel like you're alone, right.
00:38:36.880 As a, as a nonconformist who's maybe not fitting in.
00:38:40.200 And there's some evidence that the most creative kid in a classroom is the least likely to be the
00:38:44.560 teacher's pet.
00:38:45.840 Because, you know, creative kids are annoying in class, right.
00:38:48.380 I know even as a teacher of, of, of, you know, college students and MBA students that,
00:38:53.260 you know, the ones who are wildly creative, like they're not quite sticking with the lesson
00:38:56.880 plan.
00:38:57.520 And they often want to take the conversation and, you know, onto a tangent.
00:39:00.320 And then I worry that the rest of the class is going to miss out on, you know, the, the,
00:39:03.820 the key concepts we were going to cover.
00:39:05.760 So when I, when I think about all of that, I think that if you are going to be creative,
00:39:09.860 one of the skills that you need early on is you need to be comfortable with disapproval
00:39:13.780 socially.
00:39:15.320 And I think that one of the ways you, you foster that comfort is you encourage kids to think
00:39:21.600 for themselves and recognize that they don't always need the approval of a parental figure
00:39:25.900 in order to, you know, to feel okay.
00:39:28.300 And there are, there are some interesting ways to do this, but one, one that I've applied with
00:39:32.480 our kids is I read all this research showing that one of the beliefs that kids need in
00:39:36.740 order to be resilient is they need to feel that they matter and mattering in, in sociology
00:39:40.760 has three components.
00:39:41.620 One is that other people notice me two is they care about me.
00:39:44.780 And three is they rely on me.
00:39:46.900 I think most parents are pretty good at the first two, but we miss out on the third, which
00:39:51.000 is I matter when I feel that other people are counting on me.
00:39:54.820 And I think too many parents let kids be helpless, right?
00:39:57.320 There's all this discussion now about snowplow parenting, where we clear the path for kids as
00:40:01.720 opposed to preparing kids for the path.
00:40:04.240 Right.
00:40:04.720 And so I thought, okay, we've, we're supposed to show our kids that, that we are willing
00:40:09.240 to rely on them.
00:40:10.420 So one of the things I'll do is when I'm nervous before a big speech, let's say, I'll actually
00:40:15.680 go to our kids and ask them for advice on how to handle that.
00:40:19.040 Oh, interesting.
00:40:19.940 And it's so interesting.
00:40:20.820 Remind me, your kids are what ages?
00:40:22.440 So they're 11, eight and five.
00:40:24.580 So very young to, to imagine they could actually contribute to your wellbeing in that way.
00:40:29.800 Yeah.
00:40:30.080 I mean, I don't have high hopes for our five-year-old's advice on that all the time, but
00:40:33.260 no, I know.
00:40:33.660 But just the fact that you would kind of model that, that reciprocity is interesting.
00:40:39.820 Yeah.
00:40:40.080 I mean, I think, you know, I don't want them to feel like I'm, you know, I'm needing it.
00:40:45.280 Right.
00:40:45.620 But I want to show them that I value their input.
00:40:48.540 Right.
00:40:48.860 As a team effort.
00:40:49.720 Yeah, exactly.
00:40:50.340 And so the great thing about that is one, I've signaled that I have confidence in their ability
00:40:54.920 to think through, you know, how do I, how would I handle a stressful situation to, I then
00:40:59.900 get to watch them practice their own problem solving.
00:41:02.820 And so instead of, so a couple, the first time I did this actually was before I gave my
00:41:07.600 first talk at Ted and, you know, I talked to our oldest and she gave me a bunch of like
00:41:12.460 pretty good tips and, you know, said, Hey, you know, you should, you should think about
00:41:17.020 what, you know, why you're excited to give this speech and who, you know, in the audience
00:41:21.920 that could help. And then a few weeks later, of course, she's in a school play and she's
00:41:25.360 nervous. And instead of me giving her advice, she gets to think for herself and know that
00:41:30.360 she already has some ideas about how to handle that situation. And I think, I think we could,
00:41:34.520 we could give kids those opportunities more often, right. To, instead of telling them how
00:41:38.280 to solve a problem, we ought to give them opportunities to think through the problem
00:41:41.420 themselves and even show them that we're willing to consider their advice.
00:41:45.560 Yeah, that's great. So how does unconditional love mesh with this
00:41:51.800 concept of grit that we have been hearing more about?
00:41:54.840 Well, it's interesting because Angela Duckworth is a close colleague of mine who put grit on
00:41:58.540 the map in her research. And she has found the exact same thing for parenting that I've
00:42:02.780 found for work, which is there's another, there's a two by two in the, in the work world. I've
00:42:08.520 talked about this in terms of, you know, giving and taking and then how agreeable and disagreeable
00:42:12.540 people are, which just as a quick aside, I used to assume that being agreeable meant you
00:42:16.780 were going to be a giver because, you know, if you're nice and friendly and warm, you're going to be
00:42:21.120 helpful. But the data I've gathered suggests that those are independent and that agreeableness
00:42:25.100 is about on the surface, you know, how pleasant is it to interact with you? Whereas giving and
00:42:29.020 taking are, are, what are the, what are those real intentions deep down? And so when you draw
00:42:32.800 the two by two, I've found that often the best leaders are the disagreeable givers who dole out
00:42:37.740 more tough love, who challenge you because they care about you. And Angela has a two by two of
00:42:42.780 parenting that's almost identical, which is how supportive are you? That's your unconditional love
00:42:46.840 factor. And then the other axis is how demanding are you? And the goal is to be in the high high
00:42:52.180 cell and say, I am both supportive and demanding. Now, to your point earlier about situations,
00:42:57.980 it's really hard to be both in one sentence, right? Yeah. But I think over time, grit comes from
00:43:03.640 your kids feeling like you believe in their potential, you care about them and their wellbeing
00:43:07.920 and success, but also you have really high expectations and standards for them. And I don't
00:43:12.280 think those things have to be at odds. I think I would like another axis there,
00:43:16.460 which is honesty. Which is honesty. Maybe it collapses down to one of the other two, but people
00:43:25.780 often think that in order to truly be supportive, there are some circumstances where you have to lie
00:43:31.340 to people and you have to tell a white lie in order to not give them a truth, which they might find
00:43:39.740 disappointing or dispiriting. But I've been on this hobby horse for more than a decade now. And I find
00:43:46.300 that, and I find this as a parent as well, it's an immense reservoir of confidence interpersonally for
00:43:54.280 the other person to know that you will never lie to them, right? Because then when you're praising
00:43:59.840 them, they know you're not bullshitting them. And I don't know, I think it's not something that is
00:44:05.700 explicit in many people's thinking here. It's just like, if you're just trying to be supportive
00:44:10.920 and demanding by turns to say, to take those two variables, it's easy to see how the level of
00:44:17.640 honesty may just accidentally fall wherever it falls. That's one of the reasons that I like
00:44:22.740 the disagreeable giver idea, the language at least, better than demanding and supportive.
00:44:28.320 Right. Because I think part of the heart of being disagreeable is saying, look, I'm going to tell you
00:44:32.700 the truth that you need to hear, even if you don't want to hear it. Right. And as somebody who, by
00:44:37.120 personality, you can probably tell, I skew much more in the agreeable direction. And I think one
00:44:42.580 of my Achilles heels in my career has been wanting to be liked. One of the things I've tried to learn
00:44:48.240 over time is to say, look, yes, in the short run, it is more painful to tell people a hard truth than
00:44:54.400 it is to tell them what seems like a kind lie. But in the long run, that's not creating a foundation
00:44:59.180 where people trust me and where I have integrity. And so I have an aspiration to be more disagreeable
00:45:05.640 and sometimes have overcorrected on that. But I think that, yeah, I mean, there are, this goes back
00:45:11.800 to the idea that you want to challenge network, not just a support network, right? People who are
00:45:15.480 willing to pick your arguments apart because they think it's important for you to get it right.
00:45:20.220 Yeah. Actually, there's one more point on creativity that I think you made in one of your books.
00:45:26.500 I think it's been made elsewhere too, but one of the false assumptions about creativity is that
00:45:32.140 there's just a higher quality of work coming out of creative people, whereas it seems like it's,
00:45:38.980 and correct me if the research hasn't backed this up, but it seems like there's just a,
00:45:43.760 in most cases, it's just a higher volume of work and then it's just more at the far end of the
00:45:48.940 distribution to choose from. Yeah. The dominant finding in the creativity literature is the more
00:45:55.200 creative you are, the more bad ideas you have. And that's just because you generate more ideas.
00:45:59.600 And I think the Dean Simonson, who's a very prolific psychologist who studied this pretty
00:46:04.580 extensively throughout history is, Dean would say that you want to think about creativity as
00:46:09.880 fundamentally Darwinian, that you have what's essentially blind variation, that as a creator,
00:46:15.640 you are too close to the idea and have too little access to, you know, the taste of your audience or
00:46:21.280 the needs of your field to really judge whether your ideas are any good. And so you have to generate
00:46:26.280 enough blind variation that some of those ideas will be selectively retained. So you look at
00:46:31.320 classical composers, for example, and there's good evidence that one of the distinguishing factors
00:46:36.180 that made Beethoven and Bach and Mozart better than their peers is they generated often not just
00:46:41.720 twice as much work, but 10 times as much work as most other composers. And what that means is
00:46:46.420 their mean composition is not considered greater than, you know, lesser musicians, but their peak
00:46:52.700 is higher because they had more shots on goal, essentially. You can also see this within people's
00:46:56.980 careers, though. So Simonson did an analysis of Thomas Edison's innovations over time, and he found
00:47:02.840 that the periods in which he generated the most patents were also the periods in which he had the best
00:47:07.380 shot at a truly influential patent. And that, you know, during the same window where he kind of did the
00:47:14.140 work sort of pioneering the light bulb, whether or not he actually invented it at all. He was also
00:47:19.080 trying to create a fruit preservation technique that totally backfired, maybe even caused fruit to
00:47:24.720 rot faster. Not sure. He created a technique for mining iron ore that didn't work, invented a doll
00:47:30.700 so creepy that it scared adults and kids. So you look at that and it's like, okay, how is that the same
00:47:36.320 inventor? But Shakespeare, same thing. You know, same period, he was working on some of his greatest hits,
00:47:41.640 like, because Macbeth was also the time when he wrote Timon of Athens, which nobody thought was
00:47:47.840 any good. So I think, yeah, I think there's a rule that says you have to generate a sufficient
00:47:52.820 quantity to stumble onto some quality. There was an anecdote you tell in Give and Take that I
00:47:58.680 hadn't heard. I was amazed that I hadn't heard it upon reading it, but this goes to the consequences
00:48:05.300 of being a taker or an apparent taker, even in great success. Just the story of Jonas Salk and his
00:48:14.280 press conference, maybe you can tell that because I genuinely hadn't heard it. And I'm amazed given
00:48:18.800 how famous he was and how much he appears to have contributed to our well-being. It's just an amazing
00:48:25.500 story. I was shocked when I stumbled onto the story. I had no idea because Jonas Salk's a hero,
00:48:31.400 right? When you think about givers, he's, when I think societally, right, great people throughout
00:48:36.620 the past century, he was pretty close to the top of my list. And I actually started looking into him
00:48:42.860 because I was interested in writing a chapter about sharing credit. And I thought, oh, a great
00:48:47.620 scientist who did so much good is probably an exemplar. And when I look for stories, when I write,
00:48:52.660 I always start with the science and then say, let me find a good example to illustrate it.
00:48:55.960 And so, you know, I had a bunch of studies about credit that I wanted to bring to life. And I went
00:49:01.420 to Salk. And I read this really surprising article by a historian that said, you know, Salk was asked
00:49:07.740 why he didn't patent his vaccine when he, you know, when he first generated it. And he said, well,
00:49:13.880 you can't patent the sun. You wouldn't patent the sun. Like it's, it's, you know, it's, it's a public
00:49:18.840 good. It turns out it's a lie. It turns out his vaccine wasn't patentable. And so he was trying
00:49:26.260 to paint himself as this very altruistic guy when in fact, the due diligence had been done and a
00:49:31.560 patent was not obtainable because I think the work was not sufficiently novel. Right. So, so that was
00:49:36.280 the first layer. And then I thought, okay, I've got to learn more about this guy. He's obviously a
00:49:39.940 more complicated figure than he seems to be. And I read a whole book. It was a biography of,
00:49:44.960 it was a biography of polio really, but it was sort of a biography of Salk in a way.
00:49:49.320 And I learned a couple of things. One was that he, he would always refuse press interviews
00:49:54.260 because, you know, he was too busy. And then he would allow himself to be cajoled into saying yes.
00:49:59.800 And then, you know, I'm doing all this important work, but I would, you know, okay, this is,
00:50:04.480 if you really need me, I can talk to you. Again, trying to paint this picture of himself as,
00:50:08.660 as somebody who had these very noble ideals. And then the kicker was he had a core lab
00:50:14.740 of people who really did essential work. Without them, there would be, I think, no Salk vaccine.
00:50:22.600 And he snubbed them. He refused to give them credit for the work that they did. When they
00:50:27.600 made the big announcement, they finally had the vaccine available. He didn't mention any of their
00:50:32.560 names and basically fractured his relationship with all these people.
00:50:37.360 Yeah. The left in tears from that press conference.
00:50:39.700 Yeah. Actually crying. And these were people who toiled away trying to work on a problem that
00:50:44.040 was so critical to humanity and just wanted their boss to say their name and he wouldn't do it. And
00:50:50.400 it was apparently really important to him that he was the sole inventor. And, you know, again,
00:50:55.000 not even an invention per se, but there's this whole debate about whether he then was blackballed
00:51:00.860 from the National Academy of Sciences because of that, or because his work was too applied and people
00:51:05.220 didn't see it as making a basic contribution to knowledge. But I think that we see this a lot.
00:51:09.900 I think there are a lot of people who work very hard to craft images as givers. And if you look at
00:51:15.440 the way that they dole out blame and take credit, it doesn't really follow the value system that you
00:51:21.880 would hope for.
00:51:22.560 All right. Well, another lateral move to the topic of meditation, which I warned you about. So you wrote
00:51:28.880 an op-ed in the New York Times, which was widely considered a broadside against the scientific
00:51:34.100 consensus or the rumors thereof about the utility of mindfulness.
00:51:41.040 I don't think that's true.
00:51:42.140 No?
00:51:42.280 It's interesting that you say that.
00:51:43.460 So why do you think it was perceived that way? Because it wasn't my intent.
00:51:46.960 I don't think we have to get into the weeds of that. It's just, it's more,
00:51:51.360 I think what would inform this conversation more is that I heard you do a podcast with my friend,
00:51:54.360 Dan Harris, who's got the 10% Happier podcast and meditation app by that name. And Dan is a,
00:52:01.640 is just a, you know, hardcore evangelist for meditation now because he's, he's found it so
00:52:06.400 useful in his life. So you had a conversation there where your, your basic skepticism about
00:52:11.400 just the whole project, whether there's a there, there came out, but it was in your op-ed as well.
00:52:16.220 I mean, basically the, you and I are going to agree here that the science in support of the
00:52:21.020 benefits of meditation is thinner than many people would acknowledge who are relying on it,
00:52:28.580 right? It's being hyped.
00:52:29.760 Yeah. And I think any, any serious scientists will tell you that.
00:52:32.540 I guess the better way to put that is that there's a range of kind of quality of science
00:52:36.100 attesting to the benefits of meditation. And some of it is obviously thin. Some of it's
00:52:41.020 obviously interesting, but all of it's preliminary, right? And so it's not, I mean,
00:52:45.840 I would put Richie Davidson in the, on the side of obviously interesting, but still preliminary.
00:52:51.820 Yeah.
00:52:52.580 But so to come in at the ground floor here, I think you were talking about with Dan having met so many
00:52:59.700 people who were, whose lives they, you know, they imagined had been changed by the practice of
00:53:04.720 meditation and the, the evangelism was starting to rub you the wrong way such that you, you, you know,
00:53:11.340 your, your look at the, at the data coupled to the personal enthusiasms of annoying people
00:53:15.880 cause you to say, all right, enough is enough. Well, you know, I'm not interested in this. So
00:53:20.160 how would, I don't know when you recorded this, this conversation with Dan, it must have been
00:53:23.160 about a year ago.
00:53:23.800 It was in the fall, I think actually.
00:53:25.540 So, uh, yeah, give me your, give me your hot take on meditation and then, and then, uh, I will try
00:53:29.980 to perform an exorcism on you.
00:53:31.400 Oh, well, I, apparently I'm, uh, I didn't know I was possessed. This is interesting.
00:53:35.680 You're possessed by doubt.
00:53:37.340 I think we should all be possessed by doubt more often. Isn't, isn't that a preceptive science?
00:53:41.480 Up to a point, even without having an experience in it, I think there are things that you could
00:53:45.760 understand conceptually that would make it seem obviously of greater interest that whether or not
00:53:53.420 it was, it was something that you wanted to act on. Well, anyway, we'll, we'll get there. I just
00:53:57.580 want to get your up to the minute take, and then I'll say a few things that Dan didn't say in his,
00:54:01.780 in his exchange with you.
00:54:03.520 I believe that. I think, I think it could be more interesting to me than I let on.
00:54:07.280 I think I just, I have, I have a natural skepticism of anything that has evangelism behind
00:54:12.940 it. And I think my responsibility as a social scientist is to look at the evidence and, you
00:54:17.920 know, ask in a, in a balanced way, what do we really know? And I actually started reading
00:54:22.800 mindfulness research in 1999 before the, you know, the make mindfulness movement took
00:54:28.140 off. And one of the first observations that I thought was interesting is you can become
00:54:32.040 mindful without meditating. You can at least create a state of mindfulness by teaching people
00:54:37.200 to think in conditionals rather than, rather than absolutes. And you could also get there
00:54:42.300 by, by teaching people to, to just notice the things in their environment. Right. So I felt
00:54:47.660 like my, my early assumption was we ought to decouple meditation from mindfulness because
00:54:51.880 there are many ways of cultivating and focusing attention on the present. There are many ways
00:54:55.920 of learning to be nonjudgmental and meditation might be one path there, but like any complex
00:55:00.700 system that's governed by equifinality, right? That there are multiple routes to the same
00:55:04.160 end. Maybe there are other ways you could get there too. So that's kind of where I came
00:55:07.440 in. And then it's all these people started saying, well, I mean, I felt like I was, I
00:55:11.840 was getting judged. Like, so what kind of meditation do you do? I don't. Well, wait, I'm sorry.
00:55:16.880 What are you, how could you not? What's wrong with you? And you know, that, that only happens
00:55:21.320 so many times where you think like, huh, I didn't even know that that was a virtue to
00:55:25.220 meditate. I just thought it was a practice that some people like in the same way that, you
00:55:29.020 know, some people prefer to go running and others prefer to play basketball, right?
00:55:32.940 I guess, well, you, I think what's starting to happen for people is there's this expectation
00:55:36.920 that its benefits have been so obviously demonstrated that it's, it is analogous to physical
00:55:42.900 exercise where it's like, wait a minute, you don't exercise at all. You don't run, you don't
00:55:46.940 bike, you don't lift weights. That begins to seem pathological. And, and I would imagine
00:55:52.920 the circles in which you run, you know, if you're going to, you know, conferences like Ted
00:55:56.840 or wherever you're surrounded by people who would assume that it's the benefits are so
00:56:03.360 clear cut that you're taking some kind of stand for not being interested.
00:56:07.260 Yeah. No, which, which obviously was not my intent. I just, I think it's never, I mean,
00:56:12.600 I've, I've tried it. It's never, I probably had not been taught a way to do it that worked
00:56:16.680 for me. It had never, it never just felt like something that was, that I wanted to make time
00:56:20.580 for. And all the, my, my big beef was that aside from the fact that I think, you know,
00:56:25.500 the claims far outstrip the science, you know, how many randomized controlled trials
00:56:29.300 do we really have looking at isolating meditation from all of the different components of activity
00:56:35.220 that you might be able to get without meditating? And then how objective are the outcomes and
00:56:39.880 how, how consistently do they work? Is it effective for most of the people in most of
00:56:44.020 the situations? I feel like there are a lot of open questions there, you know, but I don't,
00:56:47.820 I don't disbelieve that I think it's probably helpful for most people in most situations
00:56:52.020 if the goal is to reduce stress or to cultivate mindfulness. I just, I looked at that and I said,
00:56:57.320 okay, but we see the same effects on stress reduction of exercise. We see very similar
00:57:02.560 effects on mindfulness of some of these other activities that I mentioned. And so my feeling
00:57:06.460 had been, I like to use my time productively. I'm not someone who's good at quote unquote
00:57:10.880 doing nothing. And I realized that meditation is not doing nothing, but when I compare it to
00:57:14.780 reading where I feel like I get some of the same benefits, I'd rather read. When I compare it to
00:57:19.500 exercise, I'd rather spend, you know, an extra 10 minutes or one hour a day doing more exercise than
00:57:24.700 I would meditating. And by the way, I can, you know, I can think and reflect while I do that.
00:57:29.060 And so I was just reacting to the force, the feeling of being forced to do this one activity that
00:57:34.440 I think the science suggests is probably helpful, but I don't, I don't feel like I need it. And the
00:57:37.920 funny part to me was when I would ask people, well, why, why are you so, why are you so evangelistic
00:57:44.460 about it? And the, the common answer was, well, you know, I, it helps me quiet my monkey mind
00:57:50.220 and all the chatter. I've never heard voices in my head. I don't, I don't know what a monkey mind
00:57:55.820 is and I don't think I have one. Right. Well, this is the interesting part. This is the part that
00:57:59.880 made me think we had to talk about this. Good. Tell me. So I guess one more question. Have you ever
00:58:05.940 done psychedelics? If you'd like to continue listening to this conversation, you'll need
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00:58:35.940 Thank you.