Making Sense - Sam Harris - May 02, 2016


#36 — What Makes Us Safer?


Episode Stats

Length

37 minutes

Words per Minute

175.87717

Word Count

6,590

Sentence Count

276

Misogynist Sentences

4

Hate Speech Sentences

6


Summary

Juliette Kayyem served as an assistant secretary at the Department of Homeland Security, where she handled diverse crises such as the H1N1 scare and the BP oil spill. She was also the Homeland Security Advisor for the State of Massachusetts, and was a finalist for the Pulitzer Prize in 2013 for her columns in the Boston Globe. She's a graduate from Harvard and Harvard Law School, and she's currently on faculty at Harvard's Kennedy School, where I met her because she moderated the event I did with Majid Nawaz to launch her book, Islam and the Future of Tolerance, for Harvard University Press. In any case, it was a real pleasure to get a chance to return the favor and have Juliette on the podcast. And I really enjoyed our conversation, and I hope you do too. In order to access full episodes of the Making Sense Podcast, you ll need to subscribe to our private RSS feed to add to your favorite podcatcher, along with other subscriber-only content. We don t run ads, and therefore, our podcast is made possible entirely through the support of our subscribers. So if you're not a subscriber, you'll only be hearing the first part of this conversation here. Please consider becoming a supporter of what we're doing here, by becoming a member of our podcasting platform, MONEY MADE MADE SINGLE ( ) . You'll get access to the second part of the podcast, "Making Sense: A Guide to Protecting Our Homeland and Your Home." Subscribe to Making Sense: An Unclassified Guide To Protect Our Homeland And Your Home ( ) by clicking here. Thank you for listening to the podcast by Sam Harris, I'm making sense of this podcast by the podcast? Sam Harris - The Making Sense Podcast by The MONEY MAKING SENSE Podcast by The Huffington Post, and more! Thank you to Sam Harris for the podcasting service, , by in the making sense Podcasts on this podcast, . in this episode & so on and so on (p. ) , and at the makingsense podcast a Thank you, etc., so you can help us make sense of it? (the making sense podcast ? etc. , etc., and so much so that ... "that's not going to be a good one?


Transcript

00:00:00.000 Welcome to the Making Sense Podcast.
00:00:08.820 This is Sam Harris.
00:00:10.880 Just a note to say that if you're hearing this, you are not currently on our subscriber
00:00:14.680 feed and will only be hearing the first part of this conversation.
00:00:18.420 In order to access full episodes of the Making Sense Podcast, you'll need to subscribe at
00:00:22.720 samharris.org.
00:00:24.060 There you'll find our private RSS feed to add to your favorite podcatcher, along with
00:00:28.360 other subscriber-only content.
00:00:30.520 We don't run ads on the podcast, and therefore it's made possible entirely through the support
00:00:34.640 of our subscribers.
00:00:35.880 So if you enjoy what we're doing here, please consider becoming one.
00:00:46.720 Today I'm speaking with Juliette Kayyem.
00:00:49.820 Juliette is, as you'll hear, one of the leading experts on homeland security, and she's written
00:00:55.000 a book, which I'm loving, entitled, Security Mom, An Unclassified Guide to Protecting Our
00:01:00.660 Homeland and Your Home.
00:01:02.640 Juliette served as an assistant secretary at the Department of Homeland Security, where
00:01:07.680 she handled diverse crises such as the H1N1 scare and the BP oil spill.
00:01:14.640 She was also the Homeland Security Advisor for the state of Massachusetts.
00:01:18.520 You've seen her, very likely, on CNN as an analyst, and she was actually a finalist for
00:01:24.880 the Pulitzer Prize in 2013 for her columns in the Boston Globe.
00:01:30.160 She's a graduate from Harvard and Harvard Law School.
00:01:33.420 She's currently on faculty at Harvard's Kennedy School, where I met her because she moderated
00:01:39.500 the event I did with Majid Nawaz to launch her book, Islam and the Future of Tolerance, for
00:01:45.420 Harvard University Press.
00:01:47.540 Juliette was great at that event.
00:01:48.780 She was really a fantastic moderator.
00:01:51.040 When you look at the background she has, resisting the impulse to take up equal time on the stage,
00:01:59.280 giving her views, had to be excruciating, given how qualified she was to have expounded
00:02:04.980 upon those topics.
00:02:06.360 So if you look at that event on YouTube, you will see impeccable generosity and tact on the
00:02:12.160 part of a moderator, as well as an impressive case of jet lag on the part of yours truly.
00:02:18.160 In any case, it was a real pleasure to get a chance to return the favor and have Juliette
00:02:23.140 on the podcast.
00:02:24.260 I really enjoyed our conversation, and I hope you do too.
00:02:28.280 And now I give you Juliette Kayyem.
00:02:36.860 I'm here with Juliette Kayyem.
00:02:38.900 Juliette, thanks for coming on the podcast.
00:02:40.220 Thank you for having me.
00:02:42.520 Well, listen, you and I first met, you moderated the event I did with Majid for the launch of
00:02:48.100 our book at Harvard's Kennedy School.
00:02:50.700 And I remember joking at the opening there, both when we were setting it up and actually
00:02:56.660 at the event, I think, that he and I should have been asking you questions.
00:03:01.360 Now, of course, that really wasn't much of a joke, given your background.
00:03:04.640 So just tell our listeners briefly, or at any length you want, just how you got into this
00:03:09.360 and why you are in a position to know anything about security and terrorism and homeland defense.
00:03:14.320 Well, that was a great forum.
00:03:17.040 And thank you for the compliment.
00:03:19.440 I'm not sure it's deserved, but I have spent almost close to 20 years now in counterterrorism,
00:03:24.520 national security and homeland security efforts.
00:03:27.100 I was in counterterrorism before 9-11.
00:03:29.180 There were a few of us in the field.
00:03:30.720 I was a lawyer at the Department of Justice.
00:03:32.540 I don't want to call it the quaint days, because certainly there were victims of terrorism,
00:03:37.780 but nothing like what happened on 9-11.
00:03:41.200 And I, after 9-11, those of us who were in the field, a very discreet group, I was a lawyer,
00:03:48.920 a practicing lawyer, you know, sort of became elevated in various ways as careers do when
00:03:54.320 things happen.
00:03:55.300 And ultimately, you know, served on the National Commission on Terrorism and then served as the
00:04:02.440 state, I'm in Massachusetts, the state's homeland security advisor.
00:04:06.040 That was a position that was created after the 9-11 attacks that sort of is the point person to
00:04:11.840 oversee the National Guard, emergency management, all the public safety apparatus, and then served
00:04:17.360 in President Obama's transition and then as an assistant secretary dealing with, you know,
00:04:23.700 the efforts, the things that were going to impact the United States from a threat perspective.
00:04:30.660 I've been a writer, an academic, and I'm a CNN analyst, and have had sort of a varied career
00:04:37.860 in this space that a lot of people don't know about.
00:04:41.520 So, and to be honest, it's not going away, as you know.
00:04:45.320 Yeah, yeah.
00:04:46.440 So you served under two presidents, right?
00:04:48.900 I did.
00:04:49.320 I was under President Clinton, and that was the days of Oklahoma.
00:04:53.700 And what got me more involved with international terrorism was the Africa embassy bombings.
00:05:00.920 People will remember that in 1998, few Americans died, but our embassies were targeted in Tanzania
00:05:06.920 and Kenya.
00:05:08.740 Many Africans died.
00:05:10.460 It was really the first time that bin Laden sort of, who was known certainly as an entity
00:05:16.000 in national security circles, really did target U.S. interests, in particular an embassy.
00:05:22.100 But he wasn't a household name.
00:05:24.020 I mean, and so the cases arising out of the Africa embassy attacks were, you know, they
00:05:32.160 were sort of followed by the mainstream media.
00:05:33.960 But most people wouldn't have known what al-Qaeda was or bin Laden was.
00:05:37.580 And I remember in one of the trials, a couple of the guys in al-Qaeda were captured.
00:05:41.860 There was some testimony from a former al-Qaeda member about bin Laden saying not only how intimately
00:05:50.140 involved he was with the Africa embassy bombings.
00:05:53.360 In fact, at one stage was, had told the planners to move a truck from, you know, one side of
00:06:00.600 the embassy to another side, right?
00:06:02.060 So he was very operational.
00:06:03.220 But also that this was the beginning, that these sort of coordinated attacks.
00:06:08.380 And then, of course, September 11th happened.
00:06:10.720 And I was serving on the National Commission on Terrorism.
00:06:14.480 And, you know, the media calls I got that day were so basic.
00:06:18.820 I mean, they were sort of, who's this bin Laden guy we're hearing about?
00:06:22.760 You know, where is Afghanistan?
00:06:23.920 You know, just how people just did not have any sense of what was going on in the world
00:06:30.260 or the threat that had caused such terror on September 11th.
00:06:35.980 Yeah, I actually want you to describe how you spent your morning of 9-11.
00:06:40.160 Because I should say I've read a little more than a third of your book at this point.
00:06:44.880 I try not to be the journalist who pretends to have read all of your book or shows that
00:06:50.480 he's read none of it.
00:06:51.200 So I'm loving the book, and I really recommend that our listeners get it and read it.
00:06:55.500 It's called Security Mom.
00:06:56.960 And you have married the insecurities of starting a new family with the insecurities of our
00:07:04.280 global war on terror in a really wonderful way.
00:07:07.120 And so I want you to describe the morning of 9-11 and just how that proceeded for you.
00:07:13.500 Well, thank you very much for the compliment.
00:07:14.920 And the book, just taking a step back before we get to 9-11, is attempt to talk about these
00:07:19.680 really difficult issues, whether it's terrorism or homeland security or the threats we face
00:07:24.220 as a nation in a way that maybe people can grasp.
00:07:27.960 And so I tell it in the form of a memoir and what it's like to be in this field raising three
00:07:34.200 kids.
00:07:34.760 And it begins on the morning of 9-11.
00:07:38.100 And I was in counterterrorism.
00:07:42.440 I have a five-week-old child on the morning of September 11th.
00:07:47.340 I was having difficulties, as most mothers do, of having any semblance of organization
00:07:53.180 in my own life.
00:07:54.440 And I had decided I was going to get back on my feet and head to New York that morning,
00:07:59.200 go visit my sister.
00:08:00.000 And I had Cecilia with me.
00:08:03.760 David, my husband, is driving us to the train station, to South Station here in Boston.
00:08:08.640 And we hear about the first airplane.
00:08:11.960 And I have to tell you, nothing was further from my mind that this was the thing that I
00:08:17.520 had been warning about, right?
00:08:19.060 We had all those of us in the field have been saying, this guy, Bin Laden, and this group,
00:08:22.600 Al-Qaeda, wants a mega attack against the United States.
00:08:25.980 I board the train and about not very much longer, I get another phone call from David
00:08:31.600 that a second tower has been hit.
00:08:36.120 And obviously, at that stage, I know that one airplane hitting the World Trade Center
00:08:40.720 may be an accident, two is not.
00:08:42.680 And I am starting to get a lot of media phone calls, very few people in the field, and trying
00:08:47.100 to deal with those at the same time, dealing with a newborn at the same time, heading into
00:08:52.660 ground zero on a train with, you know, with my new baby.
00:08:58.360 And people, you know, we're so used to the security apparatus now, right?
00:09:03.460 Sort of the TSA and airport security and travel security.
00:09:07.940 But at that time, there was no protocols for anything like this.
00:09:11.560 And so Amtrak, as one would suspect they would do, they just keep going into New York.
00:09:16.500 And I keep staying on the train.
00:09:18.220 And then all of a sudden, very far into the train ride.
00:09:21.680 So we're heading into New Haven.
00:09:22.860 It just dawns on me like, you know, I have one responsibility to myself and my child, but
00:09:28.500 also to others.
00:09:29.460 I am an expert that whatever Amtrak was going to decide to do, we had to get off this train,
00:09:36.020 that it was irresponsible, if not dangerous, to enter New York City.
00:09:39.740 And so essentially, evacuate, you know, stand on a train bench and tell people, you know,
00:09:46.740 what I believe to be happening, because, you know, we don't, at that stage, people, information
00:09:51.720 was not like it is today, you know, no iPhones, stuff like that.
00:09:56.080 And sort of evacuate the train, just say, this is, you know, I know this world, and we don't
00:10:02.920 know that this is over yet.
00:10:04.200 And so, you know, standing on a platform in New Haven, trying to reach friends that I
00:10:09.160 know live there, and my husband, who's back in Cambridge, and thinking, you know, even
00:10:14.580 for me, I can't separate the expert from the mother, right?
00:10:18.500 That, you know, both my self-preservation and preservation for my newborn, but also the
00:10:24.400 needs of those on the train was that they just needed to be told what to do.
00:10:28.980 And it was the beginning of understanding that the expert and the mother were not so
00:10:34.360 different, and that a lot of times the skills in both are somewhat similar.
00:10:38.360 I would then enter government, in which that became very, very clear.
00:10:41.840 So just to back up, so there was a period when you were on the train, when you knew that
00:10:46.700 the second tower had been hit, and you're headed into the city with your newborn on your
00:10:53.720 lap.
00:10:54.220 Yeah.
00:10:54.480 And at this point, you can't call your husband, because you can't get cell phone reception,
00:11:00.020 but calls are coming in from journalists, right?
00:11:02.640 So you're actually doing interviews at this point with your...
00:11:05.040 Interviews, and I admit, I did one interview while nursing.
00:11:08.760 I mean, it was such madness, you know?
00:11:11.420 And these calls, as you know, are, you know, from top journalists who probably have some Rolodex
00:11:17.560 in which it, you know, says terrorism, and I'm serving on the...
00:11:20.860 Or we had just given our report, the Commission on Terrorism, essentially saying America was
00:11:25.200 unprepared for what bin Laden was trying to do, you know, are finding me through my assistant
00:11:31.340 back at work.
00:11:32.840 And I'm doing these interviews, and they are questions like, who is bin Laden?
00:11:37.380 What is al-Qaeda?
00:11:38.980 Why is he in Afghanistan?
00:11:41.000 And also, is this war?
00:11:42.840 I mean, already, the questions about what is this?
00:11:47.700 What is this attack?
00:11:49.340 And how is the United States going to give meaning to it or understand it?
00:11:53.900 And then this sort of realization that not only was I, you know, not only am I trying
00:11:59.020 to educate reporters and others that I'm talking to through journalists, but that there's, you
00:12:04.660 know, a couple hundred people on the train heading into New York City, and that's sort of
00:12:09.000 my responsibility to them, and of course, Cecilia.
00:12:11.680 Yeah, because of course, we didn't know at that point that the attacks were over.
00:12:16.660 So we didn't know what was going to happen next.
00:12:18.600 Yes.
00:12:18.900 I mean, you have to, like, not only were the attacks not over, I mean, just remember the
00:12:24.080 chain of misinformation that was going on that day.
00:12:27.640 I mean, you know, Bush was dead, Cheney's gone missing, the White House has been hit.
00:12:33.160 And I, you know, and we had no way on the train to process any of this.
00:12:37.260 And I remember hearing someone saying, the towers fell.
00:12:42.040 And first of all, you didn't know, I didn't know if that was true.
00:12:44.140 We had no images.
00:12:45.120 And then I just remember thinking, how do skyscrapers fall?
00:12:49.640 Because if you haven't seen it, I had assumed, right, that it's like a domino, that they're
00:12:54.360 going to tilt over.
00:12:55.360 And it wasn't until we arrived in New Haven and there were TVs up that I saw, oh, that's
00:12:59.500 how towers fall, right?
00:13:01.300 I mean, and that's, you know, and those images we still remember today, almost 15 years later.
00:13:06.360 So, and I recall that you, your mother woke you up from your delusion, right?
00:13:11.040 You finally got her on the phone.
00:13:13.840 I did.
00:13:14.720 I, anything, you know, good, a good mother.
00:13:18.540 My parents, the geography can be a little bit confusing.
00:13:21.760 I grew up in California, but my parents happened to be in New York that day as well.
00:13:25.380 And so I was actually going to see them and my sister and my parents who are in New York,
00:13:32.160 but are on the Upper West Side.
00:13:33.360 So they know what's going on, are realizing that the city's about to shut down.
00:13:37.140 They have access to TV that they might not be able to get out.
00:13:40.420 And so they resourcefully rent a car in Connecticut.
00:13:44.340 And so they sort of just say, okay, if we can get out of the city where I'm going to get,
00:13:47.740 where they're going to get a car in Connecticut and try to come to Boston.
00:13:50.660 And I'm on a call with her and I'm saying, well, I'll, you know, this is, you know,
00:13:56.200 I'll come to New York.
00:13:57.180 And she is the one who said, you're, you're going, you realize you're back at work.
00:14:02.020 You know, I mean, this is, this is your work, right?
00:14:05.080 I was teaching at the Kennedy School at Harvard.
00:14:07.380 I am on various government programs and advisory councils about this growing threat of terrorism.
00:14:13.500 And it was like, oh, that was like the light bulb that, that, you know,
00:14:17.360 I thought I was going to have a couple months off and hang out with my newborn and, and work out,
00:14:22.220 you know, do whatever we do during real maternity leaves.
00:14:24.740 And, and five weeks into it, you know, when my mother said, you know, you know what this is,
00:14:29.660 you're going back to work.
00:14:31.500 And it was just like, yeah, I'm, this is it.
00:14:34.120 And this is the moment that we never wanted to happen, but that those of us in the field
00:14:39.280 had been warning about and, and that realization at that, at that moment, eventually I did get
00:14:45.280 to New Haven, I did reach David and he picked me up and we, and we drove back home.
00:14:51.660 So you, you've distilled many of the lessons, maybe all of the lessons you've learned thus
00:14:57.700 far into this concept of resiliency, right?
00:15:01.620 Which, and you know, this phrase shit happens, which you distinguish.
00:15:05.000 I was surprised when I reached this point in the book where you distinguish it from keep
00:15:08.580 calm and carry on the, the, the, the famous British myth about the, the, what those posters
00:15:13.760 did during World War II.
00:15:15.460 So can you just, just define your concept of resiliency and how you distinguish it there
00:15:21.580 from just not letting the terrorists win by not doing anything differently?
00:15:26.460 Yeah.
00:15:26.640 So it is, it's remarkable when you, you know, this, when you write a book, what you actually
00:15:30.440 discover when you research things, right?
00:15:32.200 And so let me start with resiliency by what it's not, because there was various phrases
00:15:36.420 to describe, you know, as zeitgeist, right?
00:15:39.940 In times of, in times of conflict or, or potential violence.
00:15:43.760 So what, what emerged out, out of the Bush administration after 9-11 was this concept of
00:15:49.580 never again.
00:15:50.220 You know, and Cheney, the vice president Cheney, you know, said it was the 1% rule, right?
00:15:55.860 You know, if there's a 1% chance of terrorism, we're going to do anything we can.
00:15:58.960 But it was essentially a notion that was easy to, to understand, hard to implement, which
00:16:03.940 was Fortress America, which was essentially that we would put all of our efforts, both abroad
00:16:10.480 and domestically to ensure that never again, that this would never happen again.
00:16:15.560 And as I say in the book and have said consistently, even in, even when I was in government, it's
00:16:20.940 a, it's a mythic standard.
00:16:23.380 It is a fool's errand and that no country like ours, either before or after September 11th
00:16:29.980 was ever at 0% risk and that our vulnerability was actually a sign of our strength.
00:16:37.680 But we bought it, right?
00:16:39.280 We bought the never again.
00:16:40.540 And that, and that, and that our invulnerability was a sign of our American exceptionalism.
00:16:46.220 So that, but that proves an impossible standard for one, you know, wars abroad show that we
00:16:53.300 are vulnerable and that we can't fix the world like in Iraq and Afghanistan with, with just
00:16:58.120 troops.
00:16:58.400 But also, as I report in the book, you know, as early as one month after September 11th
00:17:04.280 in October of 2001, President Bush calls Tom Ridge into his office.
00:17:09.800 Tom Ridge people remember was the governor of Pennsylvania resigned his job after September
00:17:14.000 11th becomes the Homeland Security advisor to, to President Bush.
00:17:17.620 And he says to Tom Ridge alone in an office, uh, with his chiefest, only his chief of staff
00:17:22.400 there, he says, um, listen, I just got a call from the president of Mexico and the prime
00:17:27.860 minister of Canada.
00:17:28.980 And they say that we, you know, that this fortress America is not working for trade, which is
00:17:34.600 true.
00:17:34.900 Um, and so Bush says to Ridge, we have to let go a little, right?
00:17:39.760 You can't even imagine, you know, Bush who's so known as fortress America, never again, but
00:17:45.280 just recognizing a month later, a country like ours with millions of people crossing borders
00:17:48.940 and trade and commerce and ideas and people moving, uh, was going to get to fortress America.
00:17:53.720 So I sort of put the never again standard, uh, uh, to one side, but what, what resiliency
00:17:59.300 isn't as well is the, is the exact opposite of that, which is the sort of, you know, keep
00:18:05.380 calm and carry on and, and, you know, the sort of, um, what will be, will be attitude.
00:18:10.760 Um, people remember the keep calm and carry on mantra sort of started emerging in about
00:18:15.660 2005 as the war in Iraq and Hurricane Katrina, um, show, uh, a government very unable to, uh,
00:18:22.840 keep us, um, uh, uh, that was very incompetent.
00:18:27.160 Keep calm and carry on was understood.
00:18:29.020 And I understood it when I started writing the book as a, um, uh, uh, a propaganda campaign
00:18:35.180 coming out of the war council and Churchill, uh, during world war II as a way to tell the
00:18:41.600 British public, uh, about how to face, uh, and the attitude that they should have in the
00:18:47.720 face of what truly was for them an existential threat, which was Nazi Germany.
00:18:52.280 I believe that this was how they got through it.
00:18:55.180 And then I started doing some research and learned that the keep calm and carry on, which
00:18:59.680 as you know, had Mary, many variants to keep calm and call me Mary, the keep common, yeah,
00:19:04.500 call me, uh, call me maybe the keep calm and eat chocolate.
00:19:07.320 I never was released by Churchill and his war council.
00:19:09.800 Uh, they had a million of the posters made, um, and they sat on it.
00:19:14.760 Uh, it wasn't discovered until 2005 when a bookstore bookstore owner opens up some old boxes
00:19:21.020 in his bookstore, um, and discovers them and he puts them up on the wall.
00:19:25.420 People love them.
00:19:26.180 And then, uh, they became sort of a world phenomenon and going back and discovering, or why would
00:19:31.020 Churchill and why would the war council have done that?
00:19:33.500 And, um, essentially it was because, uh, the keep calm and carry on mantra philosophy was
00:19:40.680 exactly, uh, not what a society needs in the face of, of mayhem, whatever it may be.
00:19:46.820 It was too passive, um, that in fact, uh, what Churchill needed at the time was obviously
00:19:52.900 for the men to go to war and the woman to, to enter the manufacturing and commercial market
00:19:58.480 and for them to send their kids to the countryside of all things.
00:20:01.960 Uh, and so that idea that keep calm and carry on was passive, was really not about resiliency,
00:20:07.820 uh, really did, um, animate, uh, a notion of resiliency that really derives from the word
00:20:14.140 itself.
00:20:15.140 Resiliency means re means again, of course, but salient means jumping.
00:20:19.740 It's very active.
00:20:20.940 It means essentially investments in our society, in our capability to respond and our, and recover
00:20:28.000 and then, uh, build again better.
00:20:30.620 Uh, that is what are the policies behind, uh, resiliency.
00:20:35.600 It is very active.
00:20:37.140 And if I could, through the stories of Homeland Security, get people to understand that a nation
00:20:42.560 that too focused on stopping all bad things from happening was not going to nurture its
00:20:48.420 response, recovery, and resiliency efforts, that, that, that would be in the, in the long
00:20:53.860 term, a bad investment.
00:20:55.080 You know, I want to stay with this, this issue because it's, I feel like there's a paradox at
00:21:00.180 the, at the heart here that we, we need to somehow grapple with.
00:21:03.140 So as you say, we obviously can't protect ourselves against everything and the mere attempt to do
00:21:09.760 that would be stifling of more or less everything we care about.
00:21:13.620 We can't live in some kind of panopticon, you know, self-imposed prison where we subject ourselves
00:21:21.400 to, you know, truly Orwellian intrusions just to keep us safe from, from our enemies.
00:21:27.860 But the paradox for me is that there, I think there's a, a rational fear to have of irrational
00:21:36.320 fear.
00:21:36.820 So it seems rational to me to be quote, irrationally concerned about specific risks, given that
00:21:45.820 we can be more or less certain that everyone else will respond irrationally when these events
00:21:51.260 actually happen.
00:21:51.960 So, so you take something like, and this is, this is an example, I don't know if you
00:21:55.900 do this in the book, but my friend Bill Maher has, has made this point publicly and I thought
00:22:00.380 it was, it was quite insightful.
00:22:02.460 He pointed to, to Hurricane Katrina and he's, he asked us to remember how we responded to
00:22:08.180 this.
00:22:08.520 And, you know, as inept as our response was, this was a, a discrete problem that, that we
00:22:15.900 just kind of, once we got our act together, we cleaned it up.
00:22:19.080 A thousand people died or, or, you know, a thousand plus people died and there was billions
00:22:24.200 of dollars in damage and we, we rebuilt New Orleans and, and it's over.
00:22:30.420 If that had been a terrorist attack that created precisely that level of damage, it could have
00:22:36.920 been a, a, his, another history defining event where we would launch multi-trillion dollar
00:22:42.400 wars and the, the, the global economy could have been plunged into a depression.
00:22:48.120 I mean, who knows what would happen with another terrorist event that scale.
00:22:52.360 And so his point, of course, is that it's, we should have our response be more in register
00:22:59.200 with the, the actual costs of the events and not overreact.
00:23:04.060 And so, and, and the, the, the difference between a natural, quote, natural event and
00:23:08.020 a man-made one shouldn't be as big as it is.
00:23:10.920 But I think that given that I, that it will inevitably be that big, that we'll, we won't
00:23:17.840 actually be able to, we can't reach the dial in our brains that will make a hurricane equivalent
00:23:24.480 with an act of terrorism or an act of terrorism equivalent with a hurricane.
00:23:28.500 Given that there, there will be mass panic and economic damage that is in the final analysis
00:23:36.820 irrational, it seems rational to build those costs back in to our planning for these events.
00:23:43.780 And so I just want you to reflect on that a little bit.
00:23:46.200 It's, it's a great point and it does in some ways reflect where, you know, I call it in the
00:23:54.320 book, the Homeland Security Apparatus, which is both maligned and misunderstood.
00:23:59.280 So, you know, and rightfully so maybe in both instances, but, oh, so just to explain the
00:24:06.000 thinking for those in the field.
00:24:09.540 2005, Hurricane Katrina was a pivotal moment for Homeland Security, not because, as you know,
00:24:18.920 people didn't die from the hurricane, right?
00:24:20.960 They don't die from the hurricane, they died from government incompetence.
00:24:25.340 And for those of us in our, in, in, in, in that world, looking at it, analyzing it, studying
00:24:31.580 it, you know, realize there's a lot of systemic reasons for New Orleans.
00:24:35.460 And, you know, it was a city that, that had no, that had no resiliency built into it in the
00:24:41.040 first place, just given, you know, centuries of neglect, including the fact it was built in
00:24:48.680 a tub basin, essentially, but that, that it really moved the apparatus towards thinking
00:24:56.660 about an all hazards approach to response.
00:24:59.660 Because before that, we were so focused as a nation on terrorism, right?
00:25:05.600 Then the night, stopping 19 guys from getting on four airplanes.
00:25:08.780 That was our, that was our strategy, that we had failed to appropriately plan and prepare
00:25:15.600 for any shit happening, right?
00:25:18.780 That any big thing happening.
00:25:20.620 And so there was a change by 2005 and certainly 2006.
00:25:24.040 The Bush administration changed after Hurricane Katrina.
00:25:26.700 There's no, I talk about two different Bush administrations.
00:25:28.960 There's up to 2005 and after.
00:25:30.480 And if you look at the polling that Iraq was bad, but Bush's polling never bounced back after
00:25:38.680 Hurricane Katrina.
00:25:39.960 And what happened in Homeland Security is we started to talk about an all hazards approach
00:25:44.360 to response that the firefighter at the moment of the fire does not know whether it's, you
00:25:51.880 know, two brothers at the end of the Boston Marathon, a generator or an errant, you know, generator
00:25:58.580 on fire or an errant cigarette to blow something up, you know, you, and, and it didn't matter
00:26:02.560 at that moment because all, what we need to do is invest in the response to minimize the,
00:26:08.580 the harm that occurs.
00:26:10.020 So, so in terms of on the response side, after the boom, as we call it in my world, you know,
00:26:16.080 after the boom, there has been a focus on, on sort of this all hazards approach, but, and as you say,
00:26:22.620 and I agree with this, this point, you shouldn't, one should not blame the American
00:26:28.500 public for being terrorized by terrorism.
00:26:32.360 I mean, in other words, if, if after San Bernardino, you saw the polling go absolutely nuts, that's
00:26:39.240 the terrorist, you know, goal, right?
00:26:41.420 And, and government and good government.
00:26:44.100 And I have, I have believed that Obama has been very flat footed on this, recognizes that
00:26:50.180 terrorism, whatever the consequences are of the attack, that terrorism is different.
00:26:55.060 It hits a psyche that people will act irrationally, but that their irrationality, as you say, is
00:27:01.680 somewhat rational.
00:27:02.800 In other words, because it's a purposeful attack.
00:27:06.240 It's very different than a hurricane, very different than the air and cigarette or a generator.
00:27:10.540 So it's purposeful.
00:27:11.420 And that does have a different impact.
00:27:13.600 And so in my ideal world in which government behaves well, you know, after something like
00:27:18.920 this, it would be able to, you know, to, to guide that irrationality towards, towards
00:27:27.860 rationality would begin, would put it in perspective, would not, would not essentially blame people's
00:27:34.340 irrationality on, as, as Obama did on Trump or cable news.
00:27:39.520 So people, no one, no one watches cable news.
00:27:42.040 I mean, the idea that, you know, you know, a million people watch CNN, I'm on CNN, I know
00:27:46.040 very few people watch CNN.
00:27:47.500 And so that, you know, so, so big, so I, so that distinction is, is, I think, important
00:27:53.480 for, for government to do.
00:27:54.840 And I, I describe it as apparent of this irrationality factor.
00:27:58.860 And you certainly know from your work, you know, the black swan phenomenon, right?
00:28:02.520 That, that, that there are black swans, right?
00:28:05.300 And, and they're very rare and their appearance has a disrupt, you know, the black swan theory
00:28:12.140 is their appearance and has a disruptive impact on the course of history.
00:28:16.740 So there's black swan moments, 9-11 being one of them.
00:28:19.620 And you can tell me as a mother that the chances that my child will die from terrorism is 0.0001%.
00:28:29.980 You can tell me that, and I get it, and I can get calculations, risk, and all that stuff.
00:28:34.840 But if my child is that 0.0001%, right?
00:28:39.100 If my child is, is the one that sees the black swan, that is an existential crisis for me,
00:28:45.100 right?
00:28:45.280 And, and so I kind of get people's irrationality and, and also try to steer it towards understanding
00:28:52.000 that in a world like we live in, you know, we have to accept a level of risk and vulnerability.
00:28:59.980 Regardless of, of, of our hopes and wishes that it weren't so.
00:29:07.580 Yeah, well, I'm glad you, you raised the issue of purpose, because that, that does show how
00:29:12.800 a terrorist attack and a hurricane are not analogous.
00:29:16.220 Because, you know, when you have a hurricane, it doesn't suggest that at any moment you could
00:29:20.860 have another hurricane of that scale, or that somebody is plotting to, to deliver you the
00:29:25.380 next hurricane as quickly as possible.
00:29:27.660 Whereas with a terrorist attack, you, it's, it's ongoing, it's emblematic of the next
00:29:32.480 thing your enemy is attempting to do.
00:29:34.360 So, but I, so I, so in that sense, it's not strictly irrational to, quote, overreact to
00:29:41.880 terrorism or react differently to terrorism than you would to a natural disaster.
00:29:45.700 But I guess even in a case where it is totally irrational, I see that, that I think probably
00:29:51.920 a better example would be like a plane crash.
00:29:54.080 So flying is very safe and, you know, famously safe and yet famously feared by many people,
00:30:00.680 even most people.
00:30:01.600 And when a plane does crash, I think most people have a reaction that that would be one of the
00:30:07.700 more horrible ways to die.
00:30:09.540 And yet, if you're, if you were just going to go by body count, I mean, we have more than
00:30:13.780 30,000 people die on our roads every year, year after year, and we just accept it.
00:30:18.360 And, and I don't know how many people die by plane crash, but it's got to be, you know,
00:30:22.460 less than a hundred on a, on a yearly basis.
00:30:25.140 This is tiny.
00:30:26.080 Yeah.
00:30:26.300 And if you, if you, if you compute the, you know, the man hours, person hours exposed to
00:30:31.080 that travel and, and, and your danger, it's, you know, if you're flying on a reputable
00:30:35.200 airline, it's, those are some of the safest hours of your life being up in the
00:30:39.440 air.
00:30:40.020 And once you get on the ground, you can start worrying.
00:30:42.300 And yet given the horror people experience in response to a plane crash, I think it
00:30:47.920 makes rational sense to over-engineer the safety of planes, to make them safer than
00:30:53.880 would be strictly rational if you just were trying to save lives based on body count.
00:30:58.780 Because if we had, just imagine what would happen if the president said, listen, we're
00:31:03.360 spending a lot of money to make our planes safer than, than they need to be.
00:31:07.800 What we should, we should be making cars safer.
00:31:09.660 We should be making roads safer.
00:31:10.960 We should be making playground equipment safer.
00:31:13.640 This is, this is what's killing all of you and your kids.
00:31:15.980 So I'm going to take some of this money we've spent on, on the FAA and, and, you know, do
00:31:20.820 the engineering of plane engines.
00:31:22.400 And we're going to spread this around.
00:31:25.200 It would just take a few big plane crashes to get everyone to react against that and,
00:31:32.180 and do the irrational thing, which I think in this case would probably be rational.
00:31:36.360 Because if everyone stopped flying, if someone said, listen, I'm just too afraid to fly now,
00:31:41.000 which many millions of people might do, well then, you know, our economy would grind to a
00:31:44.940 halt.
00:31:45.140 So you have this cascade of effects that, again, even though they are not strictly rational,
00:31:50.660 if they're reliably going to be produced, you, you, you have to build that into the cost
00:31:55.380 in advance in, in, in your thinking about these problems.
00:31:58.160 I think that's exactly right.
00:32:00.900 I mean, what the airplane is a perfect example because, um, and it's something I've struggled
00:32:04.900 with being in the field, um, which I describe in the book is the, the ratchet up, um, phenomenon
00:32:11.280 of safety and security, very easy to ratchet up, right?
00:32:14.680 Because there's, you know, fear and especially after a terrorist attack or, you know, lots of
00:32:19.920 money, lots of goods, lots of gizmos, very hard to step back and say, okay, what's the level
00:32:26.420 of risk that we are going to tolerate as a society?
00:32:30.860 And we're doing this all the time anyway, uh, that would justify taking some of that apparatus
00:32:36.400 or those rules or regulations off of, uh, in this case, airline, um, security it is.
00:32:42.780 And so, and part of this for, I think Americans and, and, uh, is the control factor, uh, is the,
00:32:50.760 what's the, what, what's the aspect of a plane crash that just is so horrible.
00:32:54.900 Every part of it is horrible, but it's that you're sitting there hoping to God, the pilot,
00:33:00.160 you know, you've given control over where, when you're driving, right, it's, it's okay.
00:33:04.480 Well, I, I have some control over, uh, where I go, what time I drive, whether I text.
00:33:12.380 And so part of that, part of what I think, you know, what I'm trying to do through the
00:33:17.120 book and through where I am now in my thinking about Homeland Security, which is very much focused
00:33:22.440 on the other side of the boom, right.
00:33:24.980 Which is on very much focus on preparedness and, and, and, and response and, and minimizing risk
00:33:31.040 when something does happen is to give people a sense of control over things that they feel like
00:33:38.060 they have no control over.
00:33:39.280 Because I think that's the plane crash is horrible.
00:33:41.200 I think that's also why people freak out about terrorism.
00:33:43.120 It's not just purpose.
00:33:44.220 It's also, oh my God, I have no control over this stuff happening in Syria.
00:33:49.580 And I don't even understand what ISIS is.
00:33:52.280 It feels like an amorphous blob, but all I know is it can show up in my kid's school,
00:33:56.520 you know, one day.
00:33:58.240 And, uh, part of, uh, of, uh, of, of accepting a certain level of risk and vulnerability in this
00:34:05.060 country is, is on the other side is, is trying to empower the public, not just with knowledge,
00:34:11.780 but with what tools would you want, or would you desire to have to give you more control,
00:34:17.420 given that you're not going to get the vulnerability to zero.
00:34:20.640 So now what would you say are your greatest security concerns at this point?
00:34:24.920 So, I mean, I could, I mean, given the world I've been in, I could, I must have some good gene
00:34:33.280 that my husband says, I don't have the stew gene that I actually tend not to stew on things,
00:34:37.240 which is probably a good thing to have in my field.
00:34:38.820 Then as a mother of three, but, um, I, you know, obviously there's infinite numbers of
00:34:42.800 things that worry me, um, on the, on the substantive side, it's, it's clearly climate
00:34:48.600 change.
00:34:48.920 I'm, I'm with Bernie Sanders on this, on terms of the existential threat, um, uh, of, of the
00:34:55.700 movement of, uh, of the earth, uh, whether it's the oceans or mega storms or a refugee crisis.
00:35:02.120 And, um, that is going to change, uh, uh, the way we live globally, the way we live domestically,
00:35:09.340 the way we live in urban societies in ways that we can't even predict right now.
00:35:13.040 And so later on in the book, I get into ways to think about, um, how we might prepare to
00:35:18.960 be more resilient from that harm.
00:35:20.560 Um, I'll tell you the more, I said, maybe philosophically what worries me now is that, uh, we, we built
00:35:28.900 no resiliency into our, um, into how we live our lives that we don't accept that shit happens.
00:35:34.880 Uh, and therefore any time there is a disruption to the system, we have the kind of, uh, proposals
00:35:41.660 that are being made, um, by Trump specifically, but even Ted Cruz, uh, that, uh, will make us
00:35:49.340 more vulnerable over time.
00:35:50.860 I, um, know this is also, you know, I've, I'm not a, a religious scholar.
00:35:55.980 So, you know, I just look at this from a safety and security perspective, but I do know, um,
00:36:01.580 that if you asked me from the safety and security perspective, uh, what has made America relatively
00:36:09.000 safe?
00:36:09.420 Oh, you know, we have gun problems, we have violence, whatever, I get that, but relatively
00:36:12.840 safe from the, the generational challenges or problems in the Middle East, the civil wars
00:36:20.340 in Africa, and now what we're seeing, the, the terror in Europe, what, why is the United
00:36:27.580 States immune from that in some, in some ways in, in recent history?
00:36:31.020 So it's clearly our oceans.
00:36:32.480 We, you, you can't drive from Boston to Damascus.
00:36:34.820 I get that, right?
00:36:35.520 So one is our oceans.
00:36:36.960 The other is our ability over, you know, over centuries, not perfect.
00:36:44.300 We definitely have counter examples.
00:36:45.920 We definitely have been, haven't been great at all times, but to assimilate and acclimate
00:36:50.060 and elevate the other, uh, whether it's the Irish here in Boston or Mexicans in California
00:36:55.340 or Puerto Ricans in New York or Muslims in America.
00:36:58.400 We, we have a problem in this country.
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