In Episode 3 of the Playing to Win Series, Rich and Rich are joined by Dustin Wolf, an ex-military man who now runs a medical clinic in California that treats all kinds of age-related issues for people.
00:03:07.720So, I worked, I used a lot of heavy equipment.
00:03:10.900So, I operated backhoes, front end loaders, worked on bases, utilities, things like that.
00:03:15.080So, but I mean, we had to be up at 4 o'clock every morning and we were, you know, we were working by 530 and just worked our asses off every day.
00:03:24.720And it was really good for me and really instilled, you know, a good work ethic.
00:03:28.740So, even today, you know, 25 years later, I still get up at 4 o'clock every single morning and am productive with my time.
00:03:35.780And all the books that I've read and we've all read these books, you know, there's one common theme that seems to be, you know, in all these books is the most productive people seem to get up early and do things, get the hardest things, you know, that they know they have to tackle that day done first, right?
00:03:51.640Whether it's going to the gym, dealing with a tough email or a tough meeting or a tough phone call or having to fire somebody, you know, these, yeah, unfortunately, but tackling those.
00:04:00.000That's funny, if you look at guys like Jocko Wilnick, like their entire social media news feed is a picture of a sweaty watch at like 4.30 in the morning or like 4.30 in the morning.
00:04:13.740It's harder to get up that early and grind, but still do it.
00:04:16.240But going back to those days, I mean, I was a young guy in the Air Force.
00:04:21.760I think I was bringing home like $365 a week, which was just awful.
00:04:27.080And I had a pregnant girlfriend who eventually became my wife.
00:04:33.300And, you know, we just, you know, we ate top ramen and this is no joke, you know, and ate peanut butter and jelly sandwiches for a long time.
00:04:40.980I worked two jobs after I got out of the Air Force.
00:04:44.500And I was trying to put her through medical school.
00:04:46.980And then after our first was born, we had another one a couple of years later and just struggled as a young family, you know, and I didn't mind doing it.
00:04:54.400And just because, you know, that's what, you know, you do.
00:05:48.740And that was really a big driver for me was to, you know, I aspired to be like them.
00:05:53.680So I'd started, you know, over the years I had started and watched multiple businesses fail.
00:05:59.740But every single time I learned something, right?
00:06:03.060And you hear about failing and failing and failing and you have to fail, you know, but you have to try and you have to start to fail, right?
00:06:10.080So and a lot of guys go wrong as they fail and they stay down.
00:06:14.520But it's like, no, it's hard to get back up, man.
00:06:17.440It is hard to get kicked in the nuts and get back up.
00:06:20.920And you put yourself out there again and again in every few years, you know, we would save up just a little bit of money and we would start another concept of another of another business.
00:06:30.160But I will say is timing has a lot to do with everything, right?
00:07:12.240It was maybe it was the market or, you know, I was in a real estate and mortgage broking and all these things.
00:07:17.200But, you know, timing had a lot to do with it, but I never, ever, ever gave up.
00:07:22.000And, you know, getting to the story of, you know, about five years ago, my wife and I, it's my wife's been a medical practitioner for 18 years.
00:07:33.480Like I said, I'd put her help put her through school.
00:07:36.240And our kids had gotten to an age where they didn't really need us as much anymore.
00:07:40.700So we started the concept of what grew into the largest sexual, we'll call it sexual performance clinic in the country.
00:07:52.020Actually started in our living room doing B12 shots and vitamin drips.
00:07:56.980You've heard of these vitamin drips, like the hangover, you know, drip and these types of things.
00:08:00.760We started doing that in our, literally on our couch.
00:08:36.600I mean, these were, you know, the drips were all protocols that were, you know, try to test and prove.
00:08:41.540We didn't make these things up, but they had a ton of benefit, but it just got weird.
00:08:44.460And we had to, you know, we eventually moved into a larger space and then found the clinic that we're in now, which has grown, you know, 10X.
00:08:54.180So what is the clinic or what has it specialized in?
00:08:57.860Like, like, what was it that got it off the ground that got it recognized?
00:09:01.080Because there's a guy, you might know him.
00:09:58.160But one of the biggest things that we do here, volume-wise and treatment number-wise, is what's known as LIST or low-intensity shockwave therapy, right?
00:10:08.240And low-intensity shockwave therapy has been around for a very long time.
00:11:39.220And my buddy, Jay, who I'm going to be hosting in my men's private community, by the way, guys, next month for an intensive deep talk on optimizing men's health.
00:11:48.420My buddy, Jay, has you on his channel, right?
00:11:50.760So I don't subscribe to too much stuff.
00:12:13.100So guys, you know, the pricing to get this done, unfortunately, insurance doesn't cover this type of treatment, which I will, let me just kind of, you know, explain.
00:12:22.440So this type of shockwave therapy is not electrical shocks, guys.
00:12:26.440Those of you that don't know what LIST is, it's a sound wave or sonic wave that penetrates the tissue, which I'll tell you about later.
00:12:32.680But it's not a shock, it's not an actual electrical shock.
00:12:35.080It's a sound wave that penetrates the tissue for purposes of regenerating and rebuilding blood flow, right?
00:12:51.580And we do more treatments than anybody in the country.
00:12:54.320We do 20 to 25 sound wave shockwave treatments every single day.
00:12:58.140So you can imagine the amount of phone calls that we get from not only all over Los Angeles or California, from all over the country, right?
00:13:04.400The challenge is, and this is, I saw this coming three and a half years ago, was for every hundred guys that calls the clinic, maybe one or two can afford this treatment, right?
00:13:15.800I'm not going to lie, but the benefits are incredible and it absolutely does work.
00:13:19.400So the concept, right, we want to distill this down into how this was born, was born about three years ago when I just got tired and we only had, you know, it was me and two other people, my wife and one other person working here at that time.
00:13:33.580I just got tired of hearing guys that the wind, you know, just come out of their sails.
00:13:38.160I'm like, they're like, how much does it cost?
00:14:32.740It's micro plaque floating around in the body.
00:14:34.740Now, if you live a shitty lifestyle and you're sedentary and you don't work out and you eat like shit and you drink five coats a day, you're going to get hit quicker, right?
00:14:44.480But I will tell you, even the most healthy guys on the planet still have micro plaque floating around in their body, right?
00:14:50.000Just like you, you take care of your teeth, you brush your teeth to three times a day.
00:14:53.200Yeah, you're always going to have a plaque on your teeth.
00:14:54.720You still have to go to the dentist, right?
00:14:56.820What's the youngest guy that you've treated in your clinic, like with excess plaque on their blood vessels?
00:15:01.940Excess plaque, I would say, in their late 20s.
00:15:04.620But I have kids that come in here, 18, 19 years old, that have developed Peyronie's disease, which is a curvature in the shaft.
00:15:11.340It's a curvature, they call it banana dick.
00:15:14.280But what happens is basically scar tissue can develop from a sexual accident or any type of accident.
00:15:20.220I've had kids come in here that got hit in the, you know, hit in the junk with a baseball bat or had a bicycle accident or had some type of sexual trauma, right?
00:15:28.340Where they call it like breaking the shaft and scar tissue develops and it pulls the shaft one way or another.
00:17:27.660But the reality is, is I don't care if there's a – the clinic's name is Novus.
00:17:31.780I don't care if there's 100 or 500 Novuses around the globe.
00:17:36.080There's no way we could ever treat, ever treat the amount of men that actually need this, ever, right?
00:17:43.040So the home use device was designed to be able to put in the hands of every single guy that wants, needs, and deserves this in the privacy of his own home.
00:17:52.200So from a scalable standpoint, the home use device makes much more sense.
00:17:56.520Here, I'm going to – I'm going to try to share this – here it is.
00:18:26.260I'm holding the amazing rocket device right now, and I am literally probably the first person for sure, right, in the world to do a video on this product.
00:18:35.060So as I told you guys, this is literally a –
00:18:37.640So is that the finished product, like the – this still is a massive unit down there?
00:18:41.040That's the – that's the final prototype.
00:18:42.860We've gone through 17 prototypes, guys, in the last 18 months.
00:18:46.480That's the – that's the final prototype.
00:18:48.060We just, in the last couple of weeks, finished up the final industrial design, which I'm super – model, which I'm super excited to release.
00:18:57.220So it does look a lot more streamlined than that, but the internal technology is exactly the same.
00:19:02.560So this is a way that normal customers would have to do is they have to come in, and she'd be working on it while he's sitting there.
00:19:07.920I mean, he's talking to his wife, obviously, filming it, right?
00:19:38.660The three main – you know, guys, over 50% of men over the age of 40 are going to or are experiencing some type of ED in their life right now, right?
00:19:48.120So the three main reasons why guys do not or cannot get treatment for this type of problem are the following.
00:20:13.420A lot of guys that have access to this clinic or a clinic like ours and can't afford it still will not do it because of the sheer embarrassment factor.
00:20:20.800So the device has literally shattered all three of those barriers.
00:20:24.780So, like, what kind of obstacles were you up against when you had to, like, distill down a large suitcase down to a hand unit?
00:20:32.760Because this is obvious – I mean, is this made in the States?
00:20:34.920Do you have the parts sourced from Asia, or how did you deal with all that?
00:20:57.220So when I came up with the concept and I eventually met the partner that we brought in who happens to be a genius engineer and very, very savvy with patents and intellectual property, he said – I shared with him the idea and he's like, I can build that.
00:21:16.740And three weeks later, he walked into my office, which was with the first prototype we now call Frankenstein because it was just big, heavy contraption, all metal, and there were wires and springs coming out of it, which is – it's now on the penis wall of fame.
00:21:32.920But, you know, we had lots of obstacles, you know, there was –
00:21:36.620What was the biggest obstacle you had?
00:21:37.740Like what was the biggest hurdle for you?
00:21:39.220It was really, you know, infringing because this technology has been around so long.
00:21:43.560It was really navigating the minefield of infringing on someone else's intellectual property, right?
00:21:49.600So up until now, no one has been able to reproduce this type of energy signature at a cost that is affordable to virtually every guy on the planet, right?
00:22:01.180There are lots of different shockwave devices on the market that cost anywhere from $3,000 to $50,000, right?
00:22:09.960But so as you can imagine, there's dozens and dozens and dozens of patents out there protecting their intellectual property and there should be.
00:22:16.800So the biggest challenge was how do we reproduce the identical energy signature that comes out of these expensive medical devices and clinics all over the world at a cost that's affordable for everybody?
00:22:32.600And like the conventional solutions for most people that don't want to go to like a clinic like the one Ben, you know, described to me or the one that you guys run as well, their options are like what?
00:22:59.140So if this is the constricted blood vessel right here, right, built up with plaque and scar tissue, the Viagra's and the, you know, the, you know, Tadalafils of the world just dilate the blood vessel.
00:23:09.440It allows the blood to flow through, but as soon as the drug leaves the body, this is what you're left with, right?
00:23:14.980So what the shockwave does is it safely and efficaciously clears the blockages out so that you don't need these drugs.
00:23:24.300So it really gets to the root of the problem.
00:23:27.640And is it permanent or do you have to keep using it?
00:23:29.320It's like brushing your teeth or what?
00:24:01.240So that was another tricky piece is like, okay, well, how do we produce this again at a cost that makes sense to everybody at, you know, and still keep a handle on quality control?
00:24:12.260We do have a partner based in China, American-owned factories in China producing the device for us.
00:24:20.180They're building, they're tooling the molds right now, and we're testing different types of materials, right, when it comes to the tip and things like that.
00:24:28.940But it's been kind of tricky up to this point.
00:24:30.800And we've got the cost right where we need it to be to be able to put this out, again, at a price that makes sense for everybody.
00:24:36.820So I got a question for you about your factory situation in China that's related to the business.
00:24:42.720But guys, we're going to be taking calls on the show tonight.
00:24:45.640So I'm going to drop the join link in a minute.
00:24:48.360Josh is screening calls for me tonight.
00:24:49.940So if you have a question for myself or my guest tonight, Dustin, I want you to click the link, join in, make sure you got good video and audio, anything to do with business, anything about a conversation about chasing excellence, anything to do about playing to win.
00:25:07.100But the whole thing in China, though, they're world famous for knocking off other people's shit and calling it their own.
00:25:15.840I have a friend of mine that was in a toy business for a long time, and he actually ran two businesses, one folded and he went for second round and he sold that for a large multiple.
00:25:24.660But he had a toy factory in China that basically took the molds and they just copied the toy out the back door and they repurposed it and sold it for like half the price.
00:25:35.720But how do you protect a product that you build that's got certain technologies in it that most people can't get to their household?
00:25:45.060Let's talk about the business side, which I'm fascinated by.
00:25:47.980This technology we'll talk about later and exactly what it does.
00:25:52.560But I want to talk about the business side because I love this and I think this can bring a lot of value to your audience here.
00:27:09.300How can you build it cheaper than China can?
00:27:11.440Well, if we are able to offer this product at a cost that doesn't entice the Chinese to come in and knock us off and have them say, well, what's the point?
00:27:21.420Because they could sell it, you know, as low as low cost as we can.
00:27:47.660So, again, first to market, best product, lowest cost.
00:27:51.660And we believe that we are occupying all three of those positions right now.
00:27:57.720So this is kind of interesting, right, because you don't know this, but before I started pressing broadcast or upload to YouTube, I was in the debt business.
00:28:44.160We would negotiate a settlement and they'd pay like four grand, let's say.
00:28:48.620If you do that enough times, you get on the radar screen of your competitors, regulators, policymakers.
00:28:56.600So what sort of risks are you exposed to bringing a, what's widely accepted as an in-clinic unit that probably most clinics want to sell because they want people to come in and subscribe for a $5,000 treatment over six or seven or eight treatments or something like that.
00:29:14.660Like, what's the potential risk assessment that you've looked at from your perspective anyway from competition, regulators, policymakers, AG, whatever, right?
00:29:28.760You know, when someone's trying to copy you, I mean, you could take that as a compliment.
00:29:32.960But the reality is, is that you have to stay well in front of them, okay?
00:29:37.220And going back to, yes, we've looked at the, we've looked at, okay, well, who can knock us off?
00:29:42.060Who has enough money to knock us off or not?
00:29:43.740I shouldn't say knock us off, become a competitor with maybe their own technology, right?
00:29:47.480But again, we believe that we have, we've engineered and built a technology that delivers the exact same energy signatures these other devices do at a cost that no one is going to be able to compete with us at.
00:30:02.520And we've researched for two years, all the patents out there.
00:30:06.000And we've gone through several different iterations and prototypes and narrowed it down to this one type of technology that produces this energy signature that no one else can touch, right?
00:30:19.080So I may be wrong, and I seriously doubt it.
00:30:22.860We've hired some very expensive patent attorneys to kind of help us along the way and do the research and dig and dig and dig and dig and dig.
00:30:47.180Yeah, yeah, because I want to ask you about that.
00:30:48.740Guys, as you're piling up into the waiting area, just stand by.
00:30:51.660It's probably going to be another 15 or 20 minutes before we take calls, but just sit there and listen.
00:30:55.040But yeah, so go ahead with the regulators.
00:30:57.720Yeah, so with regulatory, as you can imagine, so I own a medical clinic here in Studio City.
00:31:02.120So we adhere to all the right regulations that we should, and we have medical malpractice insurance and general liability, all that stuff.
00:31:12.060So regulatory is always a pinnacle concern, right?
00:31:17.760And what I will say is that we've gone through great lengths to ensure or at least start the process of staying in the good graces of the federal government, right?
00:31:33.400There are certain things you can and can't do and can say and cannot say according to kind of where you're at in the process, you know, of any type of, you know, unless you're selling some type of supplement.
00:31:45.640But when you're talking about, you know, a medical device and something that's already been recognized by the FDA being done in clinics, we are going to be on the radar when you're talking about on a mass scale because we're going some very, very, very large platforms in the next three to four months.
00:31:59.620Dr. Oz, you know, these types of, you know, nationally, internationally recognized shows, we're probably already on their radar.
00:32:07.780But what I will tell you is, is that we are working through the government regulatory process right now to be able to make the kind of claims that we're making with this device.
00:32:17.540Meaning the product is already FDA registered, right?
00:32:21.760Which is step one, not a very easy thing to do.
00:32:24.660Step two is getting what's called a 510K, which is a pre-market notification.
00:32:30.140We are doing everything that the government is asking us to do, right?
00:32:34.040According to the claims that we want to make with this.
00:32:36.440So it's really, when you're talking about a business model and it's not cheap, I'll tell you, we have our own skin in the game and it's a lot of money.
00:32:45.220What about the risk of, like, I mean, people always like to overdo things.
00:32:49.940Like, what if somebody decides to go and break their dick and then they blame you for it, right?
00:33:08.780You have to, like, you have to protect yourself as a business.
00:33:11.140There's always going to be that one idiot or two idiots or dozens of idiots that think more is better, right?
00:33:16.380And they're going to abuse the machine.
00:33:18.440So going back again to my genius partner, John Hoffman, we sat down and over the course of six months, penciled out, like, everything that we could possibly think of where someone could abuse this device.
00:33:30.700Here's what I would tell you, and this is all part of wrapped into our global patents, is that the electronic controls within the device, in the circuit board, will not let someone over-treat themselves.
00:33:49.400Because after the device is done going through one treatment cycle, which lasts about 15 minutes, it shuts off and does not turn on again for three days, right?
00:34:10.080But, you know, all the proper disclosures will be made in the handbooks, on the websites.
00:34:16.860There are literally, you know, a dozen videos showing how to use it, how not to use it.
00:34:20.960So the only thing you can do is just have, you know, disclaimers, you know, as much as you can on the websites, in the literature, you know.
00:34:28.300So that's all you can really do to protect yourself with any product.
00:34:31.820But we've gone through a ton of engineering and spent a lot of money to make this device as safe as possible.
00:35:16.200Eventually, we plan on moving to an Amazon, you know, type of platform or Amazon, you know, so that guys can, you know, get this literally prime, like two-day shipping.
00:35:54.960But again, going back to the IP, the intellectual property that we believe, strongly believe, we have built a deep and wide moat around with multiple patents.
00:36:06.840We believe that we've protected our technology to a point to where it wouldn't make sense for someone like Amazon to knock us off.
00:36:50.940Like, I've had shockwave therapy on my knee before because I had teletendonitis on my left knee from squatting too much in my 20s like an idiot.
00:37:31.060But it causes microtrauma to the tissue that tells the brain, send growth factors and fibroblasts down to that area, increase the blood flow there to repair that tissue, right?
00:38:06.420So how it's working right now is we're taking pre-orders, right, at a very steep discount, almost 50% off.
00:38:14.800When we're done taking pre-orders, so right now the device is $399, which is a steal, guys.
00:38:21.100But when we're done taking pre-orders, that price is going to go up to $749, which is kind of around that sweet spot that pushes that threshold of what we found guys can afford, okay?
00:38:32.600But this is, you know, it's something that is near and dear to every guy's heart.
00:39:17.580I mean, my clinic has been proving it for the last three and a half years.
00:39:20.540You know, I know that the proof of concept isn't there.
00:39:24.880And I've had people ask me over the last three years, like when are they, when is someone going to come up with a home use device that, you know, that is safe and works?
00:39:32.200So, you know, we didn't need the proof of concept.
00:39:34.860You know, it is helping, you know, finalize the design.
00:39:37.380As you can imagine, it's very, very expensive to do something like this.
00:39:41.040But we're in the home stretch and we're pretty much done regardless of, you know, getting FDA clearance or not.
00:39:47.020You don't need FDA clearance to put this type of product on the market.
00:39:49.960But we want to do everything the right way and stay in the good graces of the government.
00:39:53.160So, yeah, there's some of the pre-orders are helping to pre-fund some of this.
00:39:57.980But we're at that threshold right now where we're moving into production stage.
00:40:03.880So I've, I've dropped the call in link again in the chat, guys.
00:40:08.880I'm hoping it's populating everywhere because with StreamYard, it's supposed to publish to all the streams at the same time.
00:40:13.960So you may see a double on YouTube, for example, but I'm, forgive me, I'm trying to figure it out.
00:40:20.340Just trying to think, like, what other questions should somebody be asking you about making a physical product that's a home use device from a $5,000 price point down to 400 bucks?
00:40:31.920Like, if they, you know, if you could go back and ask yourself this question when you started all this, like, what advice would you give yourself?
00:40:39.200Well, the first thing is, okay, well, show me, how does it, you know, show me it does the same thing these, these devices do in the clinics, right?
00:40:46.920So what we've done is we've gone through, like I said, 18 months of hardcore engineering.
00:40:51.100And we've been able to mimic the exact same energy signature that these devices and clinics do with, with the rocket, right?
00:40:59.480And if you go on the website, you'll see a video where we literally, literally demonstrate side by side, the exact same shock wave being put out by both devices.
00:41:12.500And the device that we used is called a force plate, which was very expensive.
00:41:17.180But the device is called a force plate that we use to help calibrate the exact same energy signature as these clinics have in these devices.
00:41:24.440So is it like tuning a guitar because it's sounding like you have to get it exact?
00:41:30.800And is this certain wavelength that does it or?
00:41:55.000So that's what breaks up the plaque and grows new blood vessels.
00:41:58.160But if I had to, you know, if I, you know, saw myself three years ago and said, okay, well, how can you show that this device is going to produce the exact same results?
00:42:05.680It's really comes down to the science and the testing that we've done.
00:42:09.700And guys, we've done, you know, small rounds of clinical trials for the last 14, 15 months here in this clinic.
00:42:15.640And, you know, you can just see from the testimonials on the website, these guys, you know, getting that, getting the amazing results that they are.
00:42:25.760Like, unless you have any other wisdom or trinket that you want to dispense on this before we take some calls.
00:42:31.660No, well, the main thing was like, you know, I want to throw out there one more thing before we take calls is getting back to the business side of this and just having that entrepreneurial spirit and playing to win is, you know, you guys got to find a reason, right?
00:42:46.660You can't, there, there has to be some type of insane motivation to pull you into this direction of entrepreneurship, right?
00:42:54.180And when you get kicked in the nuts enough times, man, you want to quit, you know, there has to be something there that tells you not to quit.
00:43:00.500And my personal reason I'll share was, you know, at being, you know, at such having a family at such a young age, you know, it was the trade off of starting a family when I got much older and, you know, and was able to afford it.
00:43:14.400I literally couldn't afford to have kids.
00:43:15.800So I worked my ass off and I just, I didn't want to work my ass off anymore.
00:43:19.640So getting out of bed every morning and providing for my family was really my motivation.
00:43:24.920And I took a lot of pride in that on being able to put food on the table.
00:43:28.140And I was, I will tell you guys, I was scared shitless of not being able to do that and providing for my own family.
00:43:34.620And that's what really got me out of bed every day at four o'clock in the morning to go out there and bust my ass and take orders from people for 20 years until I didn't have to anymore.
00:43:42.840So you guys have to find a very, very compelling reason to pull you in a direction that can get, you know, insane at times and have peaks and valleys.