399. Q&AF： The Importance Of Sleep, Giving Buyers More Options & Dealing With Rude Customers
Episode Stats
Length
1 hour and 1 minute
Words per Minute
178.12708
Summary
DJ almost died from drinking water and almost died trying to get a drink of water. It's a good thing he didn't drink it right away or else he'd have died. Q and A.F. is a podcast where you submit your questions and I give the answers and you can submit them to me at .
Transcript
00:00:00.000
What is up guys, it's Andy Priscilla and this is the show for the realists, say goodbye
00:00:20.580
to the lies, the faintness and delusions of modern society and welcome to motherfucking
00:00:25.000
Guys, today we have Q and A F. Q and A F is where you submit the questions and I give
00:00:30.640
the answers and you can submit those questions to guys, email those questions into ask Andy
00:00:39.540
For those of you that don't know, I hosted the MF CEO project, which we're actually bringing
00:00:45.240
back soon, which was the number one podcast for 19 months uninterrupted on iTunes.
00:00:51.840
It was about personal development, how to win, how to get better, how to kick ass, how
00:01:04.380
Whole goal of this show is to create solutions and make you better so that the world can be
00:01:10.300
It's not just about how to make some money and stand in front of a fucking Lambo so
00:01:19.600
A lot of people are always asking me, you know, you need to work on your interview skills.
00:01:23.460
Well, yeah, I would, except I don't fucking interview people.
00:01:30.740
And if you, if you would like to hear an interview show, you can go listen to one of
00:01:35.300
the 40 fucking thousand other fucking podcasts out there.
00:01:38.740
But here we have conversations and I frequently interrupt people.
00:01:42.760
So if you don't like that, you can go ahead and leave now.
00:01:45.900
Otherwise we have a wonderful plethora of offerings for you to enjoy.
00:01:50.760
We have Q and AF where I take your questions and I give you the Andy Frisella answer.
00:01:57.120
Then we have CTI, which is cruise the internet.
00:02:00.020
This is where we talk about the problems going on in the world.
00:02:12.140
And then we talk about how we could solve these problems.
00:02:14.700
It usually ends with borderline violent insurrection.
00:02:21.900
Real talk is four to 20 minutes of me basically just speaking my mind.
00:02:27.940
You guys can go listen to about being your own best friend, which is important.
00:02:30.780
And then sometimes for you interview motherfuckers, we have full length and that's as close to
00:02:40.400
So if you don't like my interview skills, I'm not the guy to listen to, but full length is
00:02:45.380
where I bring on successful, interesting, uh, kick-ass motherfuckers.
00:02:49.360
And we talk about how they're just normal people like me and you and how they became the successful
00:02:56.020
kick-ass, bad-ass motherfuckers that they have become.
00:03:00.780
So during the intro, uh, DJ drank a drink of water and nearly fucking choked to death,
00:03:16.880
I was trying to see if you were actually checking on me.
00:03:22.820
Bro, it's my last, it's my last bottle from a gallon.
00:03:55.200
I don't want to drink water that looks like fucking dirt.
00:04:08.640
And once out of every 1,000, he tells a funny one.
00:04:13.380
Sometimes they're funny, sometimes they're racist.
00:04:15.040
For those of you guys that don't know, we actually have given DJ a trophy for every
00:04:19.980
single funny fucking joke that he has told on the show.
00:04:33.760
We're going to do a highlight show of DJ's funny moment.
00:04:51.000
I'm almost fucking fucking Putin almost got me there.
00:05:37.560
All I'm saying is, fuck around and find out, motherfucker.
00:06:12.360
All I'm saying, bro, I was fucking happy, dude.
00:06:14.820
Like, you know I was, because I was like, I was talking some shit.
00:06:23.400
Fucking over there playing Jingle Bells and shit, bro.
00:06:30.200
That just made me happy, dude, because like now that we have security around, like I don't
00:06:39.500
Like I could shoot enough to where even dudes that know how to shoot are going to respect
00:06:49.480
Another thing, I get this, I've been getting this consistent DM from people and I don't
00:07:05.360
I'm going to do whatever projects I want to do.
00:07:09.840
So realize that when you message me and say, you should do this and you're 20 years old
00:07:15.200
and you've never done a fucking thing in your entire life, like I don't listen to you.
00:07:22.320
Well, man, what would that look like if you did?
00:07:24.300
I'd be wearing fucking onesies and fanny packs and fucking looking like I'm fucking eight
00:07:29.960
years old, but I'm fucking 30 and doing weird shit.
00:07:34.200
So my point is that while I appreciate the information you take from whatever I do and
00:07:43.160
I try to do the most that I can, um, because I do this for free.
00:07:55.800
But if I did, all right, but we don't, but I don't for real, real talk.
00:08:01.260
And it's millions of dollars that I don't do because I don't want to spend 10 minutes
00:08:04.420
of your time listening to me talk about bullshit.
00:08:10.020
And, uh, it's frustrating for me when we have younger people.
00:08:15.720
And I'm talking to you guys who are like under 25 years old, listening to the show, maybe
00:08:21.320
And you value so much the personal development content, but then you tell me to literally
00:08:27.220
shut the fuck up about what's going on in the world.
00:08:30.320
Well, first of all, let me tell you, the show is far bigger than it's ever been ever.
00:08:34.400
It's, it's literally probably five or six times the total downloads MFCO ever fucking
00:08:41.920
Secondly, like I said before point number one, I'm going to do whatever the fuck I want.
00:08:47.500
And thirdly, I need you to understand something that when I teach you how to actually win and
00:08:54.880
build success and build the things you need to succeed, that is predicated off the idea
00:09:05.220
So when I speak about what's going on in the world, I'm doing so to serve you, just like I would tell you
00:09:15.540
And the reason that I try to bring light to what's going on is that without freedom and, and
00:09:22.460
with an oppressive system that they are trying to put in, uh, where, you know, we're taxed at a high
00:09:33.620
We work for the government more than half the year.
00:09:37.440
With the system that's being created, you will be unable to utilize any of the lessons
00:09:45.740
And so it's very frustrating for me to hear from someone who has been really only alive
00:09:52.000
during the most prosperous time in the history of planet fucking earth, which are the last 15 or
00:10:01.700
More innovation, more money made, more wealth created than any other time in the history of
00:10:07.280
So when someone who has spent their entire existence in a time where things were just
00:10:13.260
fucking great and anybody could win, it frustrates me when I'm trying to communicate to these
00:10:22.520
people what's happening in the world and why it's going to make it much harder for you
00:10:35.900
I don't want to come on here every day and talk about politics.
00:10:38.900
I don't want to come on here every day and talk about how these elite fucking disgusting,
00:10:44.840
corrupt humans who are literally the oldest possible people on the planet are oppressing
00:10:51.960
all of humanity while at the same time shooting their pants on fucking television.
00:11:00.200
I would much rather talk about winning and making money and being a fucking baller and,
00:11:06.560
you know, creating fucking all kinds of good shit with that money and doing fucking cool
00:11:11.580
And all of these things that you all fucking want to talk about and hear about and get
00:11:19.340
And what I'm trying to show you by talking about what's going on in the world is that
00:11:23.080
if you don't protect your fucking freedom, if you don't get in line with what I'm saying
00:11:28.380
and vote the people out who are trying to take your freedom and her trying to tax you further
00:11:35.400
and harder, it will be impossible for you to do what it is you're trying to do.
00:11:40.760
So before you criticize me for trying to educate you, you're welcome.
00:11:46.720
You're fucking welcome because I've been alive long enough to been through some hard times.
00:11:51.840
And by the way, I've also ran businesses through hard times and it's really fucking hard.
00:11:58.400
And you need to understand that what's happening in the world is not the normal ebbs and flows.
00:12:04.140
It's very dangerous and it could be permanent if you don't wake the fuck up and care about
00:12:11.920
So when you're 20 fucking five and you tell me this shit, Andy, I fucking love your personal
00:12:19.660
I fucking did this and this and this and this and this.
00:12:24.020
Realize, fuck you because you're the reason that I have to get on here and fucking talk
00:12:30.300
about it because you don't care enough to care about it on your own.
00:12:41.460
Let's let's say that we'll say it at the beginning.
00:12:43.780
We'll say it in the middle and we'll say it at the end.
00:12:51.300
You mean the fucking I don't I do what I want sandwich.
00:12:55.320
I just created that bro has the bun and the ends and the bun in the middle and then it
00:13:00.080
has the other two things and that creates the fucking Big Mac if I do whatever the fuck
00:13:11.020
Bro, it's just so frustrating, man, because I love these motherfuckers.
00:13:15.000
Like, bro, you think I would come in here and fucking tell you all this shit and teach
00:13:18.200
you all this shit and try to tell you like you think I like coming in here and telling
00:13:22.420
you all the hard lessons I've learned and fucking ways I've got my ass kicked and like the embarrassing
00:13:31.060
You know, like I could very easily be like one of these other dudes and walk around and
00:13:34.700
pretend like my dick's fucking 20 feet long and there's no flaws in my game.
00:13:38.960
The reason I'm here is because there are flaws in my game and I was smart enough and am smart
00:13:46.500
And I want you to understand that, you know, like when my guidance counselor told me that
00:13:53.040
you weren't cream of the crop, he was actually fucking right.
00:14:03.560
I'm trying to show you a regular human just like me how you can do whatever you want in
00:14:10.760
life if, if, if, if we live in a fucking free society.
00:14:18.680
If we live in a society that is not free, nothing I teach you about anything makes a fucking
00:14:30.120
So please remember that when you come at me and decide you want to tell me whatever the
00:14:38.240
I would appreciate it if you would maybe think that, you know, like all this good information
00:14:42.660
that I've helped you guys with over the fucking last decade I've been teaching you.
00:14:46.380
That's maybe, I would like to think that you would maybe think for a second that maybe my
00:14:51.660
intelligence and my vision and my skillset expands beyond just this one little category
00:14:57.460
Because part of being great in business over the long haul is being able to see what's
00:15:04.860
It's like being at the top of the Titanic, bro.
00:15:08.160
If the right motherfucker was at the top of the fucking tower, Titanic, Titanic, you wouldn't
00:15:21.000
And if your goal is to be some e-com fake ass motherfucking entrepreneur, you know, marketing
00:15:27.760
guru or whatever the fuck it is you think you are, if that's your goal, then sure, you
00:15:32.800
don't need any vision, but you're never going to really be whatever it is the fuck you want
00:15:36.020
But for the rest of you who want to build a quality, solid, long history of success, real
00:15:45.280
success that solves real problems for your community, that contributes, that allows for
00:15:51.700
people to build careers, okay, and build lives, which I believe is an American duty of an American
00:16:00.800
If you want to do that, you must learn to see the fucking field.
00:16:04.380
And the socio-political landscape is the motherfucking field because it creates the amount of freedom
00:16:11.120
or oppression that we have inside of our business structure.
00:16:15.740
And that freedom or oppression that we have usually has to do with over-regulating or over-taxing,
00:16:23.520
And if you are in a situation like in California, a lot of these businesses are moving because
00:16:29.980
they legitimately cannot operate because inflation is so high and fucking taxes are so high and
00:16:37.980
prices are so high that they can't operate their business.
00:16:42.200
And so what you're seeing is the biggest companies in the world move and the small companies go out
00:16:49.880
And we're in danger of having that happen everywhere.
00:16:52.540
And nobody at any level is fucking immune to it.
00:16:57.220
It doesn't matter if you're fucking Apple or if you're Steve's Candle Shop.
00:17:04.000
So it's important for you to understand what's happening in the world.
00:17:07.580
So please, if you're going to listen to the show, understand that.
00:17:11.180
Don't come at me with that bullshit because that's not my misunderstanding.
00:17:22.980
I've done a lot in a long time and I've done a lot more than most people have my age.
00:17:27.760
Now, I've fucked a lot of shit up too, which is why I can teach you a whole bunch of shit.
00:17:32.160
But what I'm telling you is you have lived in the time of fucking mass prosperity where
00:17:37.200
anybody could fucking win if they just exhibited a basic amount of fucking work and discipline
00:17:48.400
We are entering a time where to win, you're going to have to become a motherfucking warrior.
00:17:57.920
Now, how hard the time gets depends on how much time you invest in understanding what's
00:18:04.800
going to happen and how you vote, okay, in the elections.
00:18:12.540
Because the goal is what's happening in the world, we have to remove these people from
00:18:18.420
office, which we do with a vote, and we replace them with people who are going to stop that
00:18:25.660
It doesn't matter if you're a Democrat or Republican.
00:18:28.400
I don't fucking like either one of them, but I'm certainly going to vote for the one that
00:18:34.680
is going to make it easier for us to build wealth, success, prosperity, careers, jobs,
00:18:42.960
self-sustainability, our economy, and all the things that affect you and me and all of
00:18:50.280
And you should too, if you give a fuck about winning.
00:19:00.400
If you don't appreciate it, turn to the channel.
00:19:10.800
You talk a lot about health, personal excellence, right?
00:19:14.940
I've always wondered what your thoughts are on sleep, okay?
00:19:18.060
I see a lot of different opinions on this, and I wanted to ask the MFCEO himself, what
00:19:22.560
role does sleep play in your life and how much do you consume now versus back in the
00:19:37.620
When I first got diagnosed with a sleep disorder, they thought it was sleep apnea because I was
00:19:52.280
So then it was re-diagnosed as an actual brain disorder of insomnia.
00:20:09.060
So, you know, if you are a normal human without one of these actual, by the way, a lot of
00:20:17.900
people think they have fucking these, all these disorders and shit.
00:20:38.300
I think that there is an, a culture of entrepreneurship that glorifies not sleeping as if it's some sort
00:20:48.420
It's the same sort of badge of honor that people say they're busy.
00:20:56.020
Um, well, the reason you're so busy is because you're not as effective as you should be.
00:20:59.880
If you're more effective, you wouldn't be as busy.
00:21:06.880
So that's a whole nother topic for a whole nother fucking day.
00:21:10.680
However, I think the culture of no sleep and like fucking sleep when you're dead and all
00:21:18.380
I think sleep is extremely important and I would trade every motherfucking thing I have
00:21:22.560
legitimately to sleep like a normal human because over time, like it makes you insane.
00:21:33.180
Uh, and if you have the ability to get normal sleep, you should fucking do everything you
00:21:38.900
Uh, I have a hard time speaking from experience because I've never really been able to sleep
00:21:46.840
Um, but it's one thing like the fact that I've, you know, operated this long at that
00:21:53.360
level, you know, I don't know what that'll do to me eventually.
00:22:04.260
Because like, brother, there's some, some people out there, we'll call them gurus or whatever,
00:22:10.820
Like you gotta be up fucking 4am and I'm getting in there.
00:22:16.920
First of all, there's so much nuance in that, in that.
00:22:23.520
When you wake up early, it requires discipline.
00:22:27.700
That's a, that's a great thing because you're investing in your discipline.
00:22:31.240
Like when Jocko talks about working, waking up early and these, some of these other guys
00:22:35.940
It's, it's a, it's a discipline, it's a practice of discipline.
00:22:43.040
It's not the only way to, to build discipline, but it does help.
00:22:48.820
In terms of your actual success, do I think it matters if you get up at fucking 4am?
00:22:54.940
I don't think it makes a goddamn bit of difference.
00:22:57.260
And I'll tell you why, because I've never gotten up at 4am one motherfucking day for 24 fucking
00:23:08.320
What I focus on is maximizing my opportunity to get shit done while I'm awake.
00:23:23.380
They, they try to pretend like it's this badge of honor to say, I worked 20 hours day for
00:23:38.580
Like you caught a fucking six inch fish, but 20 years later, it was a fucking, it was a
00:23:56.940
That's what we're dealing with, with a lot of these entrepreneurs saying that shit.
00:24:02.340
I'm here to tell you that if you wake up every single day and you do five critical tasks
00:24:09.420
that move you closer to where it is you're trying to go, and I'm not talking about doing
00:24:16.660
I'm talking about a very specific task that will move, call Steve at fucking Acme company
00:24:24.500
who's going to do this and this and this and talk to him about this.
00:24:27.920
I'm talking about a critical fucking task that needs to be done to move you to fuck forward
00:24:38.940
You know why I've never done more than five in a day?
00:24:41.620
Because I'm lazy and I like my fucking free time.
00:24:45.340
And I don't like to be fucking wrapped up in busy work all fucking day.
00:24:51.160
So this idea of I have to work 30 fucking hours out of 24, 10 days out of seven days is bullshit.
00:25:00.560
And there's a lot of entrepreneurs out there that are guilty of propagating it.
00:25:06.260
My win the day podcast episode 16, which literally shows you the system I've used over the fucking
00:25:13.400
last 24 motherfucking years to win consistently is exactly what I do.
00:25:24.740
It's what I've used to get where I'm at and build what I've built.
00:25:29.880
When I get my five tasks done, if it's fucking 11 a.m., guess what I do?
00:25:40.680
And most of the time, do I do extra shit for the for whatever?
00:25:44.380
But it's like I'm I'm able to do the things I enjoy.
00:25:53.720
If I get caught up, you know, talking to my dad in his office or, you know, like I could be a human.
00:26:00.040
Because it could have took you maybe two hours to get those five things done.
00:26:05.400
It's a matter of how much gets done in the time that you have.
00:26:08.000
And like, bro, people are under the assumption that it's work, work, work, work, work, work, work.
00:26:13.700
You do have to work, especially in the beginning.
00:26:16.360
The first, you know, until you're established, maybe it takes you three years.
00:26:26.200
Like the speed of how much someone can accomplish has drastically collapsed.
00:26:34.900
Like, like what would take me three fucking years, guys, because I didn't have social media.
00:26:47.300
There was I had to fucking go and knock on doors, bro.
00:26:50.660
So you have to understand we're talking about a pre convenience technology era.
00:27:01.960
And this is where this is where I get fucking pissed.
00:27:04.960
You motherfuckers have it so easy and it's so convenient.
00:27:15.780
You guys can literally go out, do dances on the motherfucking Internet, gain a following,
00:27:22.600
and then talk to these people all over the world and sell them whatever the fuck it is
00:27:34.600
The same reason that young motherfucker complaining about not caring about what's going on in the
00:27:43.700
And one day that person or those people who say to me, oh, I care about your fuck.
00:27:53.820
But, you know, all in all, bro, a lot of these dudes out there, you know, they're doing like
00:28:01.240
I'm not trying to hate on anybody or whatever, but like, dude, a lot of these dudes just don't
00:28:10.820
They might be selling courses about how to do something.
00:28:13.500
But in terms of building real companies, I've built a fucking bunch of them.
00:28:17.920
I'm just telling you, this is the way it fucking is.
00:28:20.820
And if you buy into the I'm going to work 24 hours a day, that in the beginning, sometimes
00:28:31.280
That's not how you want to live your whole entire life.
00:28:35.480
Dude, not only will you not get there, you won't have a fucking family.
00:28:42.260
You'll fucking hate everybody because, bro, I know what it's like to have to do that amount
00:28:46.780
of work because we didn't have those conveniences.
00:28:49.040
And like during that time, bro, I was the biggest fucking cocksucking motherfucking asshole
00:29:01.960
That was necessary to get us off the fucking ground.
00:29:05.020
So, like, once you get off the ground, the best thing that you could do is develop a system
00:29:09.880
that allows you to be effective and also have your life.
00:29:13.760
That's what the win the day, the powerless system that I use, that I fucking use my whole
00:29:22.200
And by the way, I give it to you for free like everything fucking else.
00:29:25.820
Like, it's not like, hey, buy my shit or you know how much money I can make on fucking
00:29:28.980
just selling my little shit that I give away for fucking free to these like that's the
00:29:37.560
These people are listening to the people that sell their little system or whatever it is
00:29:43.680
the fuck they got who have never actually built anything with that system.
00:29:50.960
And I'm over here and I've used these systems to build actual things like in real life.
00:29:56.700
And I give them away for free and motherfuckers yelling at me about it.
00:30:10.660
I want if you're if you're in this position and you're struggling and you think there's
00:30:15.980
no way to get all this shit done, I can almost guarantee you, you're just not understanding
00:30:21.080
the game properly because most of you guys listen to people about how to win the game
00:30:30.560
So like your friends, your family, the people who you listen to the most who are telling you
00:30:39.560
You have to understand that they are directing you on how to play a game that they've never
00:30:46.080
This will be no difference than if you went out to try to hit a baseball and you're the
00:30:50.620
motherfucker who's never, ever, ever got a fucking single and even a T-ball game is
00:30:58.420
OK, so you have to discern between well-meaning people that care about you and once you like,
00:31:05.180
you know, they're and and you have to discern between that kind of advice and then the advice
00:31:10.460
from people who actually know how to hit the motherfucking ball substance.
00:31:15.980
I know how to hit the motherfucking ball and I hit the fucking long ball.
00:31:22.260
I would suggest you go download episode 16, you fucking use the system that I've used
00:31:35.560
I would do your five tasks every day and I would have a life as well.
00:31:40.620
That way you can build amazing wealth and success.
00:31:43.300
You can help a lot of motherfuckers along the way and you could still live a normal,
00:31:49.800
But you're free to listen to someone that's never got a single before.
00:31:55.640
Any question number two, Andy, I'm starting a furniture business specializing in hardwood
00:32:02.220
products and I'm starting with one table design first with this table.
00:32:06.860
There could be three different iterations that look slightly different.
00:32:11.280
My question is, should I offer my customers more options to customize the table or just stick
00:32:20.540
I have put out some polls and asked around different groups and people seem to like each
00:32:24.700
different design about the same or more options.
00:32:29.580
Let me, I'm going to ask you to read this question again and I'm going to, but I want
00:32:34.720
Stop asking your fucking, stop asking for your next move in your fucking Instagram polls.
00:32:46.780
Should I cut my hair short or should I keep it long?
00:32:49.600
Should I make it brown or should I make it black?
00:32:54.820
Should I do this with my business or should I regroup and do this?
00:33:00.580
Why are you asking people who don't really care about you, who don't really know about
00:33:07.520
you, who don't understand what your hopes and dreams and goals are, and also in front
00:33:14.500
of your competition to telegraph the next move that you're going to fucking make about anything.
00:33:20.060
Now, maybe you should stop to think about that.
00:33:28.740
Like if I put a poll and I said, what should I do with my business?
00:33:35.180
And then I say, okay, cool guys, I'm going to do this.
00:33:41.740
Do you not think that there's other people watching your story that could maybe do it
00:33:46.320
Like a lot of you guys are telegraphing all your fucking plays because you, again, you
00:33:58.960
There's motherfuckers that ain't your fucking friends and they follow you.
00:34:02.320
And whenever you show them what the fuck you're going to do, you know what they do?
00:34:05.340
They try to fuck that shit up or they try to do it better or they try to do it faster when
00:34:16.820
All of you guys should think about that before you telegraph your fucking plays.
00:34:22.340
Tom Brady doesn't come to the fucking out of the huddle and say, hey, I'm fucking throwing,
00:34:31.580
Do you guys think, do you think we should run a fucking, a go route over here on the
00:34:36.800
Or do you think we should run a flag route over here?
00:34:42.340
Do you know how much fucking harder it is to run the fucking flag route when everybody
00:35:02.860
Why would you fucking lower yourself to create an image of yourself that the internet wants
00:35:21.480
You're denying yourself of any authenticity or individuality at all by doing that.
00:35:29.600
And the authentic shit that you're trying to cultivate in yourself can never be born.
00:35:38.320
Maybe you should just be the person who sets the motherfucking trend instead of the person
00:35:46.480
Maybe you should just own who the fuck you are and say, you know what, motherfucker?
00:35:52.840
More than focus on the people who love you afterwards.
00:35:56.840
And we wonder why everybody's so depressed and lacks confidence and lacks belief and lacks
00:36:02.980
Because you're asking for approval from motherfuckers that you can never please.
00:36:09.900
You are never going to get 100% of the people on the fucking internet to make the proper decision.
00:36:24.120
Customers would be like sending out a poll in email format or talking directly to a group
00:36:29.580
of your customers and having a discussion with them.
00:36:38.840
You're getting your people that don't like you.
00:36:43.260
You don't even know the audience that's responding.
00:36:45.460
The people who never will ever fucking buy anything from you.
00:36:48.320
Bro, you're asking for fucking feedback about business from motherfuckers that never run
00:37:20.600
The whole like, I'm so glad this personal development project that we've been building
00:37:26.160
But like, the whole resistance to getting interested in political understanding is such a massive
00:37:41.920
Because if you don't understand the ups and downs, how can you make adjustments for the
00:37:48.940
See, bro, you don't want to be the company that's responding to the fucking aftershock of
00:37:54.280
You want to be the motherfucker anticipating what's about to happen.
00:37:58.100
And the only way that you can anticipate what's about to happen is by understanding
00:38:03.300
This whole idea of like not being politically charged.
00:38:08.580
Like, bro, a hundred years ago, every fucking American were interested, was interested in
00:38:24.280
Most of those people had felt the pain of living in a country that was not free.
00:38:30.640
Most of the people that came here during the fucking nineteen hundreds, they came from
00:38:41.060
So your grandma and grandpa, they used to fucking like can and do jelly and all this
00:38:50.200
And like we live in this society right now where people are so fucking aloof and so arrogant
00:38:59.040
that they don't think these bad things could happen to them or our country or our society
00:39:05.340
when they happen to generations that came before us that were literally a hundred thousand
00:39:12.540
times more prepared to deal with them because when you take the technology out of the equation
00:39:18.060
and you take the fucking convenience out of the equation and you I'm talking about down
00:39:30.020
You have to be skilled and you have to be resourceful and you have to be useful.
00:39:39.620
But we have a generation of people, bro, that think that could never fucking ever happen.
00:39:43.880
And then when someone who is of at least, I would say, I'd say I've earned the title
00:39:50.960
of, you know, I'm an average intelligence guy, right?
00:39:56.660
Like I think I'm a lot smarter than that, but you ain't getting no special checks.
00:40:01.880
Listen, I'm just saying like, I don't have to wear a helmet in public.
00:40:10.300
Even for my critics, even if you fucking hate me, even if you fucking hate me, even if you
00:40:13.580
fucking hate me and disagree with everything I fucking say, I'm of average intelligence.
00:40:24.580
So as a human of average intelligence, who's been able to somehow get lucky enough to be
00:40:31.260
successful over and over and over again, who has a really great track record at navigating,
00:40:41.580
Uh, or, or, or incredibly hard, difficult shit in business or creating or innovating or,
00:40:46.020
or creating things completely from fucking scratch.
00:40:50.340
I'm just telling you that you need to be prepared and understand the landscape because
00:40:57.640
If you don't know the field you're playing on, you can't anticipate how it's going to
00:41:02.120
You can only be in control of so much when it comes to your own personal success.
00:41:09.580
So you guys who are young or you guys who are disinterested, at least be interested enough
00:41:15.580
to trust that I have done my homework and I understand what's going on.
00:41:20.700
And if you don't go out and mass and vote all these fucking people out of office and
00:41:28.160
And by the way, I'm not Democrat or Republican, dude.
00:41:30.400
I am a pro-freedom fucking, a pro-American fucking patriot.
00:41:40.040
I don't give a fuck about the Democrats and I don't give a fuck about the Republicans.
00:41:45.280
I give a fuck about the people of this country.
00:41:47.340
And if you don't go out and vote these people out who are doing what they're doing and vote
00:41:52.060
for the party that will stop them from doing it, we are going to lose the country.
00:41:58.880
And so to the youngsters who don't care, at least trust me enough to go out and vote
00:42:04.480
the people in who will stop what the fuck is going on now.
00:42:09.580
Because I promise you if it doesn't happen, we're all fucked.
00:42:20.400
So if you want to make money in the next 10 years, do what the fuck I'm saying.
00:42:33.240
The question, simply put, are more options better or worse for sales?
00:42:40.880
Is there such a thing as too many options when it comes to goods and services?
00:42:46.540
So typically there's a good, better, and a best.
00:42:51.220
Three product categories in typical business, right?
00:42:58.080
And we could get into all the intricacies and dive deep into it, but it would be a whole show.
00:43:07.720
If you give customers too many options, they will choose none of the options.
00:43:14.680
It confuses them, it makes them hesitant, and it keeps them from doing business with you if you give them too many options in a lot of cases.
00:43:24.980
Real quick, I'm not, what would be too many options?
00:43:30.140
Now, there's companies out there that have more than three, but I'm talking about in a very simple sales scenario, okay?
00:43:37.500
So, when you're talking to someone, the talk track is usually, you know, it's like this.
00:43:48.760
Look, man, we got all three of these options right here.
00:44:04.600
And you're going to go through the options of that.
00:44:06.780
And then any human can very distinctly recognize three different options at three different price points and identify the quality of each and which one is appropriate.
00:44:26.820
So, it really just depends on who it is you're targeting with your product.
00:44:31.920
Now, within your product spectrum, would you say they were doing custom tables?
00:44:45.820
And your everyday series is like your basic tables.
00:44:51.700
Then you might create, you know, the upscale, right?
00:44:56.400
Which might be your better series, a little bit nicer table, a little bit more money.
00:45:04.340
And then you're going to, you know, you got your baller table, right?
00:45:07.620
This is the fucking, this is the big baller section.
00:45:15.580
And those tables are, you know, much more expensive than the first option.
00:45:22.700
And so, in that case, you might have nine options, something like that.
00:45:25.880
But basically, when it comes down to how you scale out your sales process, it should come
00:45:31.780
down to giving people basically no more than three options.
00:45:46.960
Yeah, but still, even the options inside, no more than three.
00:45:52.200
I think, I said that because, bro, I don't, like, I'm not a business guy.
00:45:58.640
When you give people too many options, bro, they choose nothing.
00:46:01.940
They'll go somewhere simpler that doesn't confuse them.
00:46:05.600
You want to work very hard to make it simple for your customers to shop and understand what
00:46:13.120
And a lot of you guys make it the opposite on purpose.
00:46:17.360
That actually, dude, it makes a lot of sense because, like, thinking about it, like, when
00:46:20.180
I see fucking, like, descriptions of fucking products or something, right, and it's like,
00:46:23.800
you know, they're using all these big fancy, like, bro, it's a fucking water bottle.
00:46:34.640
It's the story behind, it's the why behind the product.
00:46:39.920
Like, for these tables, like, you know, if you really want people to, like, appreciate the table,
00:46:46.160
you have to tell them about what makes it so special and what makes it unique and why
00:46:55.720
But, you know, if you give someone 50 of those things, bro, it's overwhelming to them.
00:47:07.360
And it's a business strategy that's been used for literally hundreds of years.
00:47:15.220
You don't have to re-format the whole game to be successful in it.
00:47:21.000
So these kind of things are the things that we answer inside Arte Syndicate.
00:47:26.280
So, like, if you're an entrepreneur and these are, like, things you want to learn more about,
00:47:35.140
Well, guys, Andy, our third and final question for you.
00:47:39.720
How do you or should you handle customers that are rude and disrespectful to your employees
00:47:45.480
versus a customer that's rude and disrespectful to you directly?
00:47:53.040
I mean, look, man, you know, I think it's important to, to look.
00:48:02.180
You know, what some what some people think is rude.
00:48:06.900
What some people like, bro, we're so soft as a society now.
00:48:10.160
You know, people communicate even somewhat directly.
00:48:15.200
So, like, you know, I think it's important to look.
00:48:18.920
Uh, and anytime there's a disagreement, you know, you look into it, you look at what
00:48:24.220
Um, you look at, you know, um, was there any real malice, right?
00:48:36.800
Like these general statements of what do I do with customers that are this and that, bro,
00:48:41.640
you might have two customers your entire life that are like rude as fuck to people that
00:48:49.140
Like if you have this problem coming to you over and over and over again, it's probably
00:48:56.420
And so that, you know, you have to understand, bro, customers are your lifeblood.
00:49:05.100
Like a lot of business guys have the wrong perspective of their customers.
00:49:08.160
They look at their customers, how these elite fuckers look at us, right?
00:49:11.620
How can I take as much from that person as I fucking can?
00:49:14.960
And the truth is, and responsible capitalism, which is the kind of capitalism that we fucking
00:49:19.640
need in this country to actually have it operate properly.
00:49:22.200
We look at the customer's needs and we try to serve them the best possible with the best
00:49:27.300
And when the customer knows that your intent is the best possible intent and not just to
00:49:31.320
milk them out for every fucking dollar, um, they feel differently about you and they're
00:49:35.820
less likely to have these like problems that some of, some of you guys might experience.
00:49:43.360
And, and, and so really, dude, a lot of these problems with customers can be addressed by
00:49:49.920
You know, if you're the fucking owner of your company, what's the intent?
00:49:53.000
Like, is your intent really to help these people?
00:49:56.320
Or are you just saying, I want to help these people so that I can get their fucking money
00:50:03.280
There's a massive fucking difference and customers know the difference.
00:50:06.400
They know when you genuinely give a fuck versus going through the motions.
00:50:11.400
Of saying whatever, just to get them to buy some shit.
00:50:15.420
Even if you say the exact same thing, you could run the exact same script, say the exact same
00:50:22.920
And they are going to know what your intent is.
00:50:24.920
We as humans all have that ability to decipher.
00:50:28.600
You don't have to be a smart human to know that every motherfucker knows when they're getting
00:50:32.940
Some people might not be able to say, you know, no to it because they don't have a strong
00:50:39.340
sense of like, I can say no to things, but that doesn't mean you're a good salesman, dude.
00:50:45.360
Like a great salesperson, great companies, they legitimately give a fuck and the customers
00:50:52.540
And so when the customers feel that you actually give a fuck about their wellbeing, you don't get
00:50:59.180
as many disgruntled people like you're going to get some people that are upset like any
00:51:05.240
But, you know, usually if your intent is good, you're going to have empathy for why they're
00:51:11.040
Like, bro, when your customer gets pissed off at you, are you automatically like, fuck
00:51:17.580
We got a hole in our system that we need to fix.
00:51:23.980
And dude, there's so much nuance in that right now because society is so sensitive.
00:51:30.120
You know, there's a lot of customers who are taking advantage of people right now.
00:51:37.500
And I don't want to say that to sound, you shouldn't operate with understanding that,
00:51:45.840
There's a lot of people out there that are so sensitive about everything.
00:51:49.160
And culture is such in a place where, you know, people feel like the company that they
00:51:56.100
buy from must align with them on every single motherfucking issue or else I'll never buy
00:52:01.800
Like that's we're dealing with a sensitive culture right now.
00:52:05.340
And a lot of you guys are nuancing your way around it.
00:52:10.140
But the problem is while you nuance your way around it, what's happening is the companies
00:52:15.240
that actually stand for things that actually don't apologize for who the fuck they're
00:52:21.800
You see, I'm very fortunate that I'm not a fucking pussy.
00:52:25.700
And I don't have a problem speaking my mind to anybody.
00:52:29.000
I would say this exact same shit on national television, which is why they don't put me
00:52:41.600
And by the way, there's a lot of people in this, in our office that, by the way, have
00:52:47.940
We have wonderful discussions because that's what the fuck America is about.
00:52:51.720
So you have to understand that the best way to insulate yourself from all of this shit
00:52:57.680
That way, when people get mad at you for whatever you believe, you say, well, you're free to
00:53:04.780
But all in all, you know, not to get political, you don't say all in all, it comes down to
00:53:18.680
Like, do you care that your product is received?
00:53:21.660
Well, do you care that when they wear your product, you want it to fit right and make
00:53:26.260
them feel good and make them look good and make them feel more confident?
00:53:29.600
Do you actually give a fuck that when they buy your shit, you know, that the seams come
00:53:43.180
Or do you look at it as a transactional, you know, situation?
00:53:54.900
If you operate like that and that's your idea of business, you're going to eventually come
00:54:00.120
up against someone who doesn't and you will lose.
00:54:03.460
Because once that customer figures out that this guy over here sells the same shit or better
00:54:08.620
shit and they actually give a fuck if I like it or not, they're going to go with them.
00:54:17.440
And so my advice to anybody here, okay, is we have a volatile economic situation at hand.
00:54:27.800
Customers are going to get more discretionary with their spending, which means you are going
00:54:33.520
to have to actually earn their business by being better.
00:54:36.560
And if you're an individual inside of a company, I think it's important for you to understand
00:54:41.180
that you are going to have to get better during this time because a lot of these bigger companies
00:54:48.260
are going to fucking crumble and there's going to be tons of talent pool in the workplace.
00:54:54.200
Don't be one of these people that ends up getting replaced by somebody who's a killer
00:54:57.880
at somewhere else and they happen to be in the wrong spot.
00:55:02.180
There's a massive opportunity at hand right now.
00:55:04.660
Everybody's talking about the doom and gloom, but the opportunity at hand is massive.
00:55:11.560
When everybody else goes in their turtle shell, okay, and tries to weather the storm,
00:55:17.340
And what that does is that creates a gap between you and them that they can never fucking recover
00:55:29.800
And you need to think about that when it comes to your personal development, when it comes
00:55:33.840
to your fitness, when it comes to your life, when it comes to your business, when it comes
00:55:43.240
And the opportunity that's at hand is that a lot of people are going to fucking reel it
00:55:47.580
the fuck in, close up shop, stop fucking trying, and they're going to say, I'm going to wait
00:55:55.400
Except times never get good enough for those people.
00:56:03.080
And so don't fall into this trap that things are so bad that you can't move forward.
00:56:11.840
You can control what you watch and what you read.
00:56:20.220
You can control your actions to build your brand or build your career.
00:56:23.660
You can control the amount of time you put into personal development.
00:56:26.640
All of these things will compound for you to become a more weaponized and prepared fucking
00:56:36.120
soldier for the hard times when it comes to business and career.
00:56:43.400
Because if you are one of these people who is 20 years old or 25 years old and you see
00:56:48.860
what's happening in the world and you think, well, fuck, dude.
00:56:51.920
You know, I'm just going to wait for this shit to get better.
00:56:54.580
And bro, for the rest of your life, you'll be saying this.
00:56:59.880
And I know this because I know a lot of people who in 2008 went in their fucking shell and
00:57:06.740
they said, I'm going to wait for shit to clean up and then I'll be back at it.
00:57:37.000
Motherfucker, you can conquer countries in fucking 14 years.
00:57:40.680
From the ground up, starting as a fucking peasant.
00:57:43.240
You can conquer motherfucking countries in 14 fucking years.
00:57:58.620
And the fucking, the real dudes, the real winners, the real ass kickers, the real savages,
00:58:14.720
Conditions might not be ideal, but you keep moving anyway.
00:58:19.660
Does that sound like anything I might have told you guys about?
00:58:21.780
Or maybe a program that I've been promoting for fucking years?
00:58:25.540
You have to learn the skill of continuing to move when conditions aren't ideal.
00:58:30.440
Do not get sucked into this weak communist socialist narrative of these bad times.
00:58:36.640
Others are going to, you know, like, they want you to quit.
00:58:44.080
They want you to go in your shell and fucking put up the white flag and say, oh, I'm fucking taking a year off for fucking rest.
00:58:54.180
It's a massive opportunity for the fucking savages, dude.
00:58:57.500
The savages are going to, this is the biggest opportunity that's ever existed.
00:59:06.800
This will gobble up and create an opportunity that hasn't existed in this country for 80 fucking years.
00:59:14.660
All these big ass companies, these big fucking companies that are oppressing people and pushing their social narratives on people.
00:59:21.240
And, you know, running these anti-American policies and all this, they're all going to lose.
00:59:32.540
We'll have the opportunity for American-made brands.
00:59:35.360
For the littler guy or the medium guy to gobble up and recreate what makes America great.
00:59:41.720
Which is us as citizens, no matter what color we are, no matter what race we are, no matter what our fucking background is,
00:59:50.320
is accepting each other as Americans and supporting each other's livelihoods and businesses as a community.
00:59:55.880
That's what makes this country what the fuck it is.
00:59:59.640
And those of you guys who go in your shell and hide are going to be the ones that fucking lose forever.
01:00:07.040
Yeah, but I fucking 20, 2022, you know, fucking X happened.
01:00:17.560
And you'll be saying that shit at the bar 15 years from now.
01:00:22.680
Along with that eight-foot-long fucking bash you caught.
01:00:36.180
You know, he fucking stole Jaws right off your fishing pole.
01:00:42.740
And so, dude, no matter what happens and no matter how bad it gets, it's important that