REAL AF with Andy Frisella - December 05, 2022


429. Q&AF： Employee Maturity, Recommendation Gone Bad & Attracting Customers In A Digital Age

Hosted by
Andy Frisella
Mentioned
Andy Priscilla H. Nah Headshot Johnson
428. Q&AF： Rebrand Or Restart, Holding High Standards As A Leader & Aligning Your Values With A Company 430. Andy & DJ CTI： Sam Bankman-Fried Screw Up, China's Unofficial Police Stations Around The World & Elon Musk Claims Risk Of Assassination Is 'Quite Significant'

Episode Stats


Length

26 minutes

Words per minute

203.44

Word count

5,292

Sentence count

459

Harmful content

Misogyny

7

sentences flagged

Toxicity

179

sentences flagged

Hate speech

18

sentences flagged


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

In this episode of For the Realist's Sake, DJ and DJ talk about a variety of topics. DJ talks about how he got into podcasting, DJ gives his top 5 interview questions of all time, and DJ gives us a run down of the top 10 worst ads he's ever seen.

Transcript

Transcript generated with Whisper (turbo).
Misogyny classifications generated with MilaNLProc/bert-base-uncased-ear-misogyny .
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
Hate speech classifications generated with facebook/roberta-hate-speech-dynabench-r4-target .
Hosts, guests, and mentioned names generated with spaCy (en_core_web_sm), reconciled against Wikidata.
00:00:00.000 What is up guys, it's Andy Priscilla and this is the show for the realist sake of 0.98
00:00:20.620 the lies, the fakeness and delusions of modern society and welcome to motherfucking reality.
00:00:25.180 Guys, today we have Q and AF, that's where you submit the Qs and I bring you the AFs. 0.97
00:00:31.900 As always, you can submit your questions, which can be about anything, that can be about
00:00:36.880 personal development, how to win, how to kick ass, business, life, what's going on in the
00:00:42.840 world, literally anything. 0.84
00:00:44.760 And you can submit those questions too.
00:00:47.020 Guys, email those questions in to askandy at andyfriscilla.com.
00:00:50.360 And that's DJ.
00:00:51.140 Hello children.
00:00:52.420 What's going on dude?
00:00:53.500 What's going on brother?
00:00:55.180 Um, yeah, if this is your first time tuning in, this is not like other podcasts.
00:01:00.380 Okay.
00:01:00.840 Uh, we have shows within the show and that makes it that much more valuable.
00:01:06.060 So other times when you tune in, you might have CTI that's called cruise the internet.
00:01:11.160 That's where, uh, we cruise the internet.
00:01:13.400 All right.
00:01:13.960 We throw up three topics right up here on this screen.
00:01:17.080 Uh, we make fun of the people that wrote them.
00:01:19.040 We make fun of the people that believe them. 0.99
00:01:20.520 And we make fun of the people, uh, who actually read this shit and spread it around. 0.99
00:01:24.880 And then we talk about what truth there may be underlying, what problem there is to solve 0.99
00:01:29.880 and how we as a collective can be a solution to that problem.
00:01:33.420 Uh, other times when you tune in, we have real talk. 0.99
00:01:36.840 Real talk is five to 20 minutes of me just basically ranting and talking some shit about 0.98
00:01:41.980 what I think you need to hear. 0.98
00:01:43.220 All right.
00:01:43.800 That's what real talk is. 0.99
00:01:45.020 It's exactly what the fuck it sounds like. 0.97
00:01:46.880 Uh, and then we have full length and full length is, uh, sort of what you guys are used to with 0.98
00:01:51.460 the 40 million other podcasts out there.
00:01:53.340 I am not the best interviewer in the world.
00:01:55.540 I am a conversationalist.
00:01:58.000 It's, it's above interviewer.
00:01:59.420 Yeah.
00:01:59.940 In the rankings. 1.00
00:02:01.140 So I don't want to hear your shit. 1.00
00:02:02.680 All right. 1.00
00:02:03.180 Uh, there is a fee for the show.
00:02:05.480 You'll hear us talk about the fee.
00:02:06.860 The fee is just, Hey man, if you get real value out of the show, we appreciate it.
00:02:10.580 If you shared it, that's how the message, uh, spreads.
00:02:13.680 You know, I don't take endorsement dollars from companies to, uh, send messages to you
00:02:17.740 guys. 1.00
00:02:18.040 And in exchange for not boring, you have to show with my fucking stupid reads about stuff 1.00
00:02:22.460 that I probably don't even use. 1.00
00:02:23.760 And I'm just getting paid to talk about.
00:02:25.920 Uh, and you have to question whether or not I'm saying what they want me to say, or if
00:02:30.220 I'm saying what I actually believe in exchange for all of that.
00:02:33.680 Uh, I just ask that you share the show.
00:02:35.380 That's it, man.
00:02:35.840 We're trying to get the message out.
00:02:37.280 And, uh, we've grown a tremendously, a strong, powerful podcast, uh, over the course of the
00:02:42.980 better part of a decade off of word of mouth.
00:02:44.720 I like word of mouth.
00:02:45.660 Word of mouth is genuine.
00:02:46.500 It's real and that's how we operate here.
00:02:48.460 So, um, so yeah, that's it.
00:02:51.360 That's the rundown.
00:02:52.600 What's going on? 0.99
00:02:53.760 No, I could just, I could picture you having to like doing some heads for shit. 0.99
00:02:57.400 You know, preparation H. 0.99
00:02:59.380 Nah, it's good, bro.
00:03:00.520 I wouldn't, I wouldn't do that.
00:03:02.120 I wouldn't do that, man.
00:03:03.320 No, I don't see how people, you know what?
00:03:05.520 The worst one I've seen on TV, dude, is that the, do you remember the, the, the Danon
00:03:11.380 like probiotic yogurt ads?
00:03:14.000 Yes.
00:03:14.360 Or like the activity activity. 0.99
00:03:15.500 Activity, activity shit? 0.99
00:03:16.320 Yeah, bro. 1.00
00:03:16.780 They have these like women on the ad that they're talking about how like they eat this 1.00
00:03:21.420 yogurt and it makes them poop better.
00:03:23.080 Yeah.
00:03:23.460 Like it's just, it's just, that's a bad thing for you guys to do, man.
00:03:28.960 Cause now all I think when I see some of these girls that did these ads is like them pooping. 1.00
00:03:32.880 Yeah.
00:03:33.420 Like for the rest of their life.
00:03:34.680 Yeah.
00:03:35.980 Yeah.
00:03:36.280 You know, like you gotta be selective.
00:03:37.860 Bad image.
00:03:38.460 Yeah.
00:03:38.780 Bad image.
00:03:40.320 So I wouldn't do preparation H.
00:03:42.860 I might do some other stuff.
00:03:45.620 I know what I certainly wouldn't do.
00:03:47.320 I definitely wouldn't talk about this amazing, uh, tasteful, uh, orange sunrise first form
00:03:56.820 energy drink that has me feeling great. 0.98
00:04:00.460 It has me feeling like a whole fucking bowl of sunshine, baby. 0.99
00:04:03.500 Right. 0.99
00:04:04.060 I wouldn't talk about, but this is not an ad.
00:04:06.000 That's definitely not an ad.
00:04:07.400 It's not an ad.
00:04:08.260 But if you were saying, if it was, if I were to take money for ads, I would consider these
00:04:12.220 guys.
00:04:13.480 It's not a bad choice.
00:04:14.540 Yeah.
00:04:15.180 I like, I like the blue drink for sure.
00:04:16.640 I'm still a blue drink guy.
00:04:18.040 Yeah.
00:04:18.360 Yeah.
00:04:18.740 You like blue raspberry.
00:04:19.880 Yeah.
00:04:20.120 That blue raspberry.
00:04:21.300 Something different.
00:04:23.460 Anyway.
00:04:24.100 Yeah.
00:04:24.720 Not, not an ad for sure.
00:04:27.160 So what we got today, dude?
00:04:28.480 Well, as always, brother, I got some good ones for you.
00:04:30.480 All right.
00:04:31.220 Hey, where, where could people follow you at?
00:04:33.380 Dude.
00:04:34.020 I don't know if you guys follow DJ.
00:04:35.920 Oh, well, yeah.
00:04:36.700 Oh, I appreciate the guys that do.
00:04:38.300 They're not hoes. 1.00
00:04:39.240 They share the show.
00:04:40.380 Yeah.
00:04:40.880 Right.
00:04:41.560 But I'm on Instagram guys at officially be Johnson.
00:04:44.680 Yeah.
00:04:44.960 Yeah.
00:04:45.200 Go follow him.
00:04:46.600 I think we're starting to post on YouTube with these shows now.
00:04:49.140 Yeah.
00:04:49.400 Well, hello, YouTube.
00:04:50.360 That'd be nice.
00:04:51.000 Hi guys.
00:04:51.960 Yeah. 0.99
00:04:52.320 This is what the fuck we look like. 0.99
00:04:54.540 Well, you know, it's crazy. 1.00
00:04:55.620 Most people don't know I'm black.
00:04:57.100 Oh, they don't. 1.00
00:04:58.280 You only talk about it every fucking show. 1.00
00:05:00.280 That's what I'm saying. 1.00
00:05:00.960 I'm like, what the fuck do you mean? 0.99
00:05:01.980 I talk about my credit score all the time. 0.99
00:05:03.320 I'm pretending.
00:05:04.180 Yeah. 0.94
00:05:04.680 You're black? 0.82
00:05:05.540 Right. 1.00
00:05:06.120 Like, what the fuck? 1.00
00:05:07.620 I had a black person say, like, damn, I didn't know you were black. 1.00
00:05:09.720 I'm like, bro, what the fuck? 1.00
00:05:11.660 All right, dude. 1.00
00:05:12.220 Here I am.
00:05:13.140 Yep. 0.99
00:05:13.480 You're definitely black. 1.00
00:05:14.540 All the oppression and the blackness. 1.00
00:05:17.240 All right. 0.99
00:05:17.640 Well, let's knock these out, man.
00:05:18.760 Andy, I got some good ones for you.
00:05:19.940 All right.
00:05:20.280 Question number one.
00:05:22.040 Andy, I have a young employee that has worked for me for the last year and a half.
00:05:26.680 He wants to do more in the company, which is great.
00:05:29.320 And I want him to do more.
00:05:30.540 However, him being 18, he's still very immature for his age.
00:05:35.460 And the next steps for him would involve him driving company vehicles, which I don't feel
00:05:39.220 comfortable with him driving yet as I see how he drives his own.
00:05:43.180 So my question is, how do I help him become more mature and act more like an adult so
00:05:48.200 I can start trusting him to do more?
00:05:50.620 Well, you've got to just explain to him very clearly that your progress stops right now
00:05:54.800 unless you change this, this, and this, and this, you know, about yourself.
00:05:58.160 Yeah.
00:05:58.720 If he's truly hungry and he's truly ambitious and he truly wants to be a part of what you
00:06:02.240 got going on, he'll make those adjustments and he'll understand.
00:06:05.200 And I've had plenty of people over the course of business and my companies who have been
00:06:10.260 young, uh, 17, 18, 19 years old, who also, you know, acted like a typical 17, 18, 19 year
00:06:16.620 old kid, uh, where I pulled him in.
00:06:19.200 I say, Hey man, you're, you're good.
00:06:20.720 Like, I like you.
00:06:22.440 I like your enthusiasm.
00:06:23.500 I think you're great for the company, but bro, you got this problem and this problem and
00:06:26.820 this problem, and your progress stops right here. 0.99
00:06:29.420 Unless this problem, this problem, and this problem are fucking handled. 0.98
00:06:32.200 And I think people, you know, can respect that, especially whenever they're young and they're 0.97
00:06:36.340 making some progress inside of a company where not everybody's maybe that young.
00:06:39.820 Um, by just giving them that direction, that direct talk where, Hey, if you want to go
00:06:45.700 further, this has to change.
00:06:47.300 It's not a negotiation.
00:06:48.280 Yeah.
00:06:48.840 Uh, you'll see some changes pretty quick, you know, because dude, when you're young and people
00:06:53.060 are extra ambitious like that, you know, that's some of the most powerful people that you
00:06:58.220 can have inside of your organization because they haven't been beat down by 15 jobs already
00:07:02.920 before they got to.
00:07:03.760 Yeah.
00:07:04.080 So like they haven't been the, the ambition and the drive and the life force and all the
00:07:09.120 great things that, that you need your company to have, haven't been sucked out of them by,
00:07:14.580 you know, unfulfilled promises or, uh, bad employment in other companies or bad situations
00:07:21.360 or staying in a state in one situation for the 10 years and then developing the belief
00:07:27.120 system that, you know, I can never move out of this.
00:07:30.660 And, you know, there's a lot of, you're working with a blank slate and it's very important that
00:07:36.220 you understand that you have an opportunity to maybe bring someone up who's, who's 17, 0.99
00:07:40.980 18 now, but by the time they're 25, they could be running your shit. 1.00
00:07:44.400 Yeah. 1.00
00:07:44.880 Okay.
00:07:45.160 I've had executives and companies, you know, that I'm involved in that are, you know, 25,
00:07:49.640 26, 27 years old, man, because those are the guys that have the, uh, the drive, the ambition,
00:07:55.720 the hunger and everything that, that you really need to build something special.
00:07:59.560 Uh, and, and unfortunately, man, you know, by the time people are 30, 40 years old or, you
00:08:03.580 know, especially in their forties and up, a lot of these people are set in their ways.
00:08:07.100 They're not willing to adapt.
00:08:08.340 They're not willing to change their way of thinking.
00:08:10.320 They think that it's too late for them in life.
00:08:12.300 And because of that, you end up with someone who's basically a drag on your system.
00:08:16.100 Yeah.
00:08:16.260 So I'm a huge fan of giving young people responsibility.
00:08:19.160 And I think it just comes down to you being very direct and a very strong leader and say,
00:08:24.140 Hey, here's what I need.
00:08:25.780 Yeah. 0.99
00:08:26.040 And if you don't do that, uh, you're not going to get what the fuck it is you're after. 0.98
00:08:30.100 And, and, and, and then making sure that they do those things. 0.98
00:08:33.020 Yeah.
00:08:33.540 You know, do you think, I mean, obviously like being around you and I know you take like the
00:08:37.800 responsibility of raising, uh, mature adults seriously.
00:08:41.800 Right.
00:08:42.100 But do you think that's maybe like, that's something that entrepreneurs have maybe missed
00:08:45.820 or not have taken as seriously?
00:08:47.340 I mean, that's why we have 30 year olds with the less ambition and that, you know?
00:08:51.320 Yeah, yeah, for sure, dude.
00:08:52.360 I think that there's a big, I think there's a big leadership gap in entrepreneurship, uh,
00:08:58.580 because just like there's a lot of people who are in their forties, thirties and forties
00:09:03.520 who think like, this is a job and I'm going to basically show up and do the minimum and
00:09:08.520 go home.
00:09:09.380 There's just as many leaders out there that own companies, especially second generation
00:09:14.360 leaders, people who were born into their business who believe that, you know, it's good enough
00:09:18.840 to, uh, show up Tuesday, Wednesday, and Thursday, go to their lake house on Friday, take Monday off.
00:09:25.540 And they think that these people are going to go to battle for them inside the office. 0.98
00:09:28.880 It's not going to fucking happen. 0.98
00:09:30.020 Right. 0.96
00:09:30.520 Okay.
00:09:30.780 So a lot of times the bad culture that you have in your office comes from your entitlement 1.00
00:09:36.520 and you think that you're somehow, uh, you know, in a position where you get to fuck off while 1.00
00:09:41.720 everybody else fucking is, is working hard and that's terrible leadership. 1.00
00:09:45.220 And it's, and it's a recipe for you losing your shit. 1.00
00:09:48.080 This is why second, third generation businesses typically fucking fail because the people who 0.99
00:09:53.300 are in charge of them do not possess the same work ethic and they can't possess the same 0.98
00:09:59.260 work ethic or understanding that the first generation did when they were trying to grind
00:10:04.140 it out, you know, every nickel, every dime, every customer at a time. 0.99
00:10:08.140 Well, when you take someone and you plant them into that situation, they think this shit's 0.99
00:10:12.140 just an automatic skin in the game. 1.00
00:10:13.880 Yeah.
00:10:14.000 They don't understand what it took to cultivate that.
00:10:16.120 And that's why the longer and more successful your business becomes, the longer it's around
00:10:20.380 and the more successful it becomes, uh, the harder it is to maintain that same mentality
00:10:24.820 of hunger and growth and aggressiveness that you need to have.
00:10:28.000 But the reality of business is this, you're either moving forward or you're getting passed
00:10:32.860 up because a lot of people think they can get to a certain point and they can just like
00:10:37.040 be there.
00:10:37.880 Cruise control.
00:10:38.420 Yeah.
00:10:38.580 But that doesn't work in life or business because dude, there's enough people that are 0.85
00:10:42.520 behind you right now who are hustling as hard as they fucking can, who will pass you 0.97
00:10:47.620 by the minute you start to put it in neutral and kind of coast. 0.98
00:10:51.060 Okay.
00:10:51.360 So the, the, the market is always moving forward.
00:10:54.900 And if you, for some reason, whatever reason, you know, whatever it is, maybe you get comfortable,
00:11:00.080 maybe you start making good money.
00:11:01.500 Maybe you start to become, uh, you start thinking you're rich and you don't need to
00:11:05.180 do these things or you're special, or you're entitled to a different, uh, lifestyle now because
00:11:10.700 you've put in your time, right?
00:11:11.920 That's very common with a lot of people. 1.00
00:11:13.400 A lot of people think they tell me this shit. 1.00
00:11:15.580 Oh, you've put in your 24 years, bro. 1.00
00:11:18.060 Why the fuck are you there all the time? 0.99
00:11:19.780 Uh, because I don't want to go backwards. 0.99
00:11:21.440 Right.
00:11:21.820 I want to continue to move forward. 1.00
00:11:23.180 I understand that my external life is a result of what I do on all the shit you motherfuckers 1.00
00:11:27.940 don't see. 1.00
00:11:28.820 Like that's the way the game works.
00:11:31.680 So when you see someone out there hustling and it doesn't make sense to you because they're 0.99
00:11:36.480 rich as fuck and they've got everything that you could possibly ever comprehend. 0.98
00:11:39.860 Maybe it should occur to you that that person understands that the reason they have all those 0.99
00:11:43.300 things is because of the work that they do.
00:11:45.580 Okay.
00:11:46.360 So, you know, we have, we have equal fault here amongst some entitled employees and also
00:11:52.340 some title ownership.
00:11:53.420 And if we want to switch the culture of this country around and make it the culture that 0.99
00:11:57.220 we all believe it should be, um, that's going to have to change, you know, organization.
00:12:02.640 And, and, and by the way, it's natural order, you know, organizations that behave the ways
00:12:07.480 that I'm describing will automatically be weeded out.
00:12:09.800 Right.
00:12:10.140 They eventually, they eventually die.
00:12:11.840 So like, you know, it's just the natural process of the life cycle of a business.
00:12:17.600 For sure.
00:12:18.000 Sometimes it just takes time.
00:12:19.220 Now, as an employee, I, if I were an employee, I would want to be, but cause not everybody's
00:12:25.860 going to be an entrepreneur.
00:12:26.600 You know, it's only, it's only seven to 8% of people are entrepreneurs and only 1% of
00:12:31.360 those are actually successful entrepreneurs.
00:12:32.880 So when we consider who you want to work for, if you're an entrepreneur or an intrapreneur,
00:12:39.500 someone who wants to be a part of an aggressive organization, you have to be within an organization
00:12:44.160 that is actively and aggressively growing.
00:12:47.900 Okay.
00:12:48.340 That has that mentality of we're going to do this.
00:12:51.440 They have a mission they're trying to accomplish.
00:12:53.540 You don't want to ever get stuck in a company that's in one of those neutral phases because
00:12:58.120 that'll, you're going to waste your time being there.
00:13:00.540 And you only get one life, dude, you only get one career.
00:13:03.120 You only get so many years to build something great.
00:13:05.840 And the more time you spend in an organization that's either stagnant or moving backwards, 0.99
00:13:10.140 that's actually fucking you. 0.99
00:13:11.960 You can't make that time up. 0.98
00:13:13.620 So it's very important that if you're in one of those companies that's neutral or moving
00:13:17.040 backwards, that you start looking for, you know, and you're an aggressive person.
00:13:21.160 You want to win.
00:13:21.980 You want to build a life. 1.00
00:13:23.500 You know, some people don't give a fuck, dude. 1.00
00:13:25.080 Some people, you know, they're going to cook fucking French fries their whole fucking life. 1.00
00:13:28.280 And that's going to be their life. 1.00
00:13:29.380 And honestly, I don't care.
00:13:31.040 Like, that's cool. 1.00
00:13:32.080 But just don't bitch about what the fuck you don't have. 1.00
00:13:34.060 You know what I'm saying? 0.99
00:13:35.680 Um, but if you're someone who's driven, ambitious, and hungry and wants to be a part of something,
00:13:39.580 you have to actively seek out a company that also aligns with those values.
00:13:43.920 Uh, and the question number two, Andy, I'm two years into my real estate business.
00:13:49.300 I recently recommended a contractor who I've used multiple times in the past for other clients
00:13:54.500 to a new client of mine and it blew up in my face.
00:13:56.960 Uh, the contractor is showing me a new side of him I've never seen before.
00:14:01.400 Uh, and it's going to cost my client an extra $4,000.
00:14:06.060 I'm not working with the contractor anymore, uh, but I want to preserve the relationship
00:14:10.740 with my client for this and for future transactions, referrals, et cetera.
00:14:14.340 Or I'm planning on eating the 4k, uh, for my client since I referred to work.
00:14:19.140 Am I being foolish for doing this or do you consider this doing the right thing?
00:14:23.860 Um, personally, that's something I would do. 0.62
00:14:27.320 Yeah.
00:14:27.820 Like personally, but I've also been known to go overboard to make things correct or make
00:14:34.440 things right. 0.98
00:14:35.020 And a lot of times that's bit me in the ass, but the reason I continue to do these things 0.99
00:14:39.960 is because I believe in the greater good. 0.98
00:14:42.360 And I also believe that when you do what you think is right, that's the most important thing
00:14:47.040 because I'm not sitting at home. 0.98
00:14:48.440 I don't ever sit at home and think like, fuck dude, I really like, I got cheap with that 0.99
00:14:53.660 situation and it fucked up that relationship. 0.98
00:14:55.540 Like I don't, that's not a thought I ever have.
00:14:57.260 I don't have, I don't have relationships that way.
00:14:59.240 Um, and that, I think that probably removes a lot of, um, you know, emotional burden off
00:15:07.680 of someone when you know that you've given everything you can.
00:15:10.440 And when you know that you've helped every way that you can, you've done everything you
00:15:13.860 can.
00:15:14.580 Um, I think that's a good thing.
00:15:16.140 It's, it's more about your piece than it is about, you know, uh, the relationship.
00:15:22.480 For sure.
00:15:23.520 So I, you know, I continue to do those things, even though they aren't always reciprocated or
00:15:27.680 appreciated.
00:15:29.220 But you know, I think most people would look at that and say, that's probably overboard
00:15:33.280 for sure.
00:15:33.880 But it depends on, it depends on how you want to be viewed.
00:15:36.660 Like, do you want to be like, I want to be viewed as someone who always does the right
00:15:39.860 thing and make shit right. 0.99
00:15:41.000 Like when I fuck up, I'm going to fucking fix it. 0.99
00:15:43.140 And I want that to be part of the story that's told about me. 0.99
00:15:45.980 So, you know, I, I assume that if you're even thinking, I, I commend you for even thinking 0.96
00:15:50.620 that way because most people just wouldn't, most people would be like, oh, that sucks, bro. 0.95
00:15:54.660 Yeah. 0.96
00:15:54.800 I got, here's another one for you.
00:15:55.860 So, so, you know, I actually, you know, that's, I think I would do something similar to that
00:16:00.040 if it were me, uh, within reason.
00:16:02.680 And, and I, you know, I think that's a good thing to do.
00:16:06.460 I think it's always a good thing to do when, when you know that you made a mistake, if you
00:16:09.820 can make it right.
00:16:10.460 I certainly don't think that would be expected, right?
00:16:13.220 I certainly don't think you're going to be blamed, but I certainly think that the story 0.98
00:16:16.660 that's told about you from that person from then on out will be, holy shit, that's a standup 0.99
00:16:20.320 motherfucker worth a lot more than 4k. 1.00
00:16:22.100 Yeah. 1.00
00:16:22.660 Yeah.
00:16:22.980 You could, you couldn't, you couldn't buy that for a hundred K or a million, right?
00:16:26.780 You know?
00:16:27.080 So that's the right way to be thinking about it for sure.
00:16:29.840 So, cause I mean, doing the right thing, it's a, it's a massive thing, especially now,
00:16:34.140 like, right.
00:16:34.580 Like it's a, it's a great opportunity for businesses to become more ethical and do the right thing,
00:16:39.020 right?
00:16:41.300 Do you, would you, is it, is it, how exactly do you look at these situations?
00:16:45.520 Is every single situation different or do you look at it?
00:16:48.620 Every single situation is different when you're trying to like rectify the, the, the problem
00:16:53.000 or is there like, no, there's no set rules, man.
00:16:55.380 You got to take everything, you know, uh, as it comes, you know, every problem presented
00:17:00.100 to you over the course of your life is going to be slightly different.
00:17:03.900 So they're all technically unique, but the chances are you can fit all of the things that
00:17:09.000 all of those billions of little issues that you're going to face over the course of your
00:17:13.360 life into probably, you know, five categories of problems, right?
00:17:18.220 Yeah.
00:17:18.740 Uh, you got a problem with your finances.
00:17:20.280 You got a problem with relationship.
00:17:21.940 You got a problem with your, your physical appearance or your, your health.
00:17:26.140 You got a problem with your, your, uh, your mental state.
00:17:28.940 You see what I'm saying? 0.57
00:17:29.800 Like you could categorize all these issues and over the course of your life, you'll be able
00:17:34.540 to recognize that, that, you know, these unique issues really aren't that unique.
00:17:39.680 And you'll be able to draw upon the previous experiences that you've had to solve the problems
00:17:44.040 that you come up with.
00:17:45.180 This is why in business, it's important for you to not get completely demoralized when you 0.96
00:17:50.200 have problems every single fucking day, because every single day you, you may have a problem, 0.98
00:17:55.920 but that problem and that solution is going to provide you with a new skill. 0.97
00:17:59.340 And the next time a similar problem comes about, you're going to have an easier time solving
00:18:03.620 those problems.
00:18:04.240 And so that's why, like when, when people start to look at, you know, how hard it is
00:18:09.480 to build a company or to build an income or to build a business or whatever it is you're
00:18:13.220 working on, they don't appreciate the lessons that are being taught to them by the problems
00:18:19.580 that they get to overcome.
00:18:21.200 You know what I'm saying?
00:18:22.340 So a lot of perception of it.
00:18:23.860 Yeah.
00:18:23.960 And they, and they only focus on the disruption because the expectation is that these people
00:18:28.700 are supposed to have a perfect day.
00:18:31.360 Right.
00:18:31.780 Right. 0.99
00:18:32.040 Well, listen, motherfucker, I don't know about you, but I haven't had a perfect day in a long 1.00
00:18:36.720 fucking time. 1.00
00:18:37.380 Like I actually, I can't remember a single day that I was able to get through without 0.99
00:18:41.240 zero fucking conflict or zero problems. 0.93
00:18:43.880 I can't think of even one over the course of the last 24 years. 0.97
00:18:47.520 And I bet if I was aware enough to recognize what I'm talking about back then, I probably
00:18:53.480 didn't have one before that.
00:18:54.680 And I probably just had the wrong attitude. 1.00
00:18:56.120 And I was looking at it like, fuck, why is this all this shit happened to me? 1.00
00:18:58.920 Well, when you take your perspective and you switch it from, fuck, why is all this shit 1.00
00:19:03.120 happening to me? 1.00
00:19:04.040 And you switch it to like, damn, dude, I'm grateful. 0.99
00:19:06.100 I'm learning these lessons. 0.99
00:19:06.880 This is making me better.
00:19:07.980 Now, all of a sudden, instead of it disrupting your whole day or disrupting your whole piece,
00:19:11.780 you actually feel better about moving forward in life and whatever it is you're working on
00:19:17.060 your business.
00:19:17.600 Because you're learning new skill sets.
00:19:20.540 And then that's what creates the confidence for you to be someone that everybody else comes to
00:19:25.560 to solve the problem. 0.99
00:19:26.980 Meaning you're the smart motherfucker who gets to solve all the problems. 1.00
00:19:30.300 And guess what that motherfucker also gets? 1.00
00:19:32.240 They get the most money because the people who solve the most problems get the most fucking 1.00
00:19:36.660 money because they're the most fucking valuable. 1.00
00:19:38.140 So why don't you quit shitting on the fact that your life is presenting you with all 0.99
00:19:44.060 these opportunities to improve and start appreciating that it is? 0.96
00:19:48.500 Because that's what's going to make you in the long run.
00:19:50.460 You're just looking at it completely wrong.
00:19:52.060 Yeah.
00:19:52.880 Guys, Andy, our third and final question, question number three, Andy.
00:19:58.440 Andy, I own a retail store.
00:20:00.260 Think home goods, but with local buys and crafts.
00:20:03.560 Oh, that's cool.
00:20:04.000 So what's the best way to attract new customers in a digital age with a physical brand as I
00:20:11.460 hesitate to invest heavily on the social media side?
00:20:14.740 Do I need to just get over my fears and ride the wave or do I need to do something completely
00:20:19.160 different?
00:20:20.580 Listen, dude.
00:20:22.160 First of all, your best way to get new customers is to do such a great job with the current customers 0.91
00:20:29.180 that you have and make the experience so fucking amazing that they cannot fucking help, but 0.93
00:20:35.040 tell this story about you. 0.89
00:20:36.600 Okay.
00:20:37.720 You want the story to be told about your store to be, this was not only the most incredible 0.98
00:20:43.960 home goods store, this was the most incredible fucking shopping experience that I've ever 0.98
00:20:48.540 had anywhere in my life. 0.98
00:20:50.320 And if you can do that, then those people will spread that message for you. 1.00
00:20:54.420 So my first answer is fix your shit. 1.00
00:20:57.280 Okay. 1.00
00:20:57.680 Make it so that when these people walk out of the door, they actually like are so amazed
00:21:03.200 that, that they turn around and they walk back and they shake your hand unsolicited and
00:21:07.580 say, dude, thank you so much for that. 0.93
00:21:09.760 That was fucking amazing. 0.80
00:21:10.600 Or thank you so much for the great service. 0.99
00:21:12.520 Or they give you a big hug.
00:21:14.140 Okay.
00:21:14.700 Yeah.
00:21:15.060 That's when you know you're doing it right in a retail setting.
00:21:17.760 Okay.
00:21:18.740 Now let's address this.
00:21:22.040 That was the first step.
00:21:23.040 Yeah.
00:21:23.260 Okay.
00:21:23.940 Do this first.
00:21:25.180 And I'll explain why here in a second.
00:21:27.200 Now, the second step is if you're not using the tools available to you, these are, these
00:21:34.160 are inexpensive, highly effective, highly targeted tools that allow you to grow your retail business,
00:21:40.460 your small business exponentially because you have some hangup about technology and not
00:21:47.020 understanding it.
00:21:48.120 And you're not willing to at least go find some people that do. 1.00
00:21:51.180 You're a fucking idiot. 1.00
00:21:52.460 Yeah. 1.00
00:21:52.680 Okay.
00:21:53.900 Because that is cheap.
00:21:55.400 It's effective.
00:21:56.400 And it will help you win on a massive scale.
00:21:59.160 Now, do you want to go out and do that automatically?
00:22:02.060 No.
00:22:02.640 You want to have the process that I laid out the first part of the question because if
00:22:08.320 the experience is bad, okay? 0.99
00:22:10.420 Let's just say people are coming in, they're getting treated like shit, and you think that 0.97
00:22:15.380 going out and creating this online e-com campaign is going to somehow solve your problem, it's 0.96
00:22:20.940 going to actually quicken you going out of business because it will do the exact opposite
00:22:25.840 of spreading the amazing word of mouth.
00:22:28.020 What it will do is you'll go out, you'll get all these new people who've never heard of you before to now give you a chance to earn their business.
00:22:36.740 They will come in and shop at your store and they will fucking go out and they will say, 0.99
00:22:40.440 that was the biggest crock of shit I ever went to, they were out of shit, the place was dirty, the people were rude, the experience was terrible, and you'll go out of business extra fast because word of mouth can be accelerated that quickly with technology. 1.00
00:22:53.060 So that's what you're afraid of probably, right? 1.00
00:22:56.500 Well, that is what they're probably afraid of.
00:22:58.360 Yeah.
00:22:58.840 You know, and honestly, some people, you know, they're a little older, do have hangups on technology because they don't understand the great things they can do.
00:23:06.940 A lot of my day.
00:23:08.380 Yeah. 0.98
00:23:08.860 Well, bro, listen, I'm fucking that old, okay? 1.00
00:23:11.500 Like, fuck you. 1.00
00:23:12.420 All right. 1.00
00:23:12.980 But the truth of the matter is, is like, but see, I'm smart enough to go find motherfuckers that understand it. 0.99
00:23:17.120 They can do it. 0.99
00:23:17.440 Yeah.
00:23:17.880 And do it good.
00:23:18.880 Yeah.
00:23:19.120 So have your system in place to create this experience.
00:23:26.060 Then think of the e-com campaign that you're trying to create around this as the gasoline to the fire.
00:23:32.520 So you got to build the fire first.
00:23:34.560 All right. 0.94
00:23:35.140 Now, if you go out and you don't have the fire and you go out, you get all the gasoline in the world and it ain't going to fucking blow the fuck up. 0.92
00:23:41.940 Okay. 0.89
00:23:42.740 And actually what will happen is it'll quicken you go on our business.
00:23:45.920 You need to understand this.
00:23:47.060 A lot of people make this mistake.
00:23:48.300 A lot of people.
00:23:49.560 This is why you have so many e-com kids having to go through, you know, this product and this product and this product.
00:23:55.660 And I understand that a lot of these e-com kids, when they're young, that's the point.
00:24:01.800 They're like just caring about the income stream. 0.99
00:24:04.100 But the real killers, the motherfuckers that are going to be like billionaires when they're fucking 35 years old and 40 years old, those kids will understand what I'm saying right now. 0.99
00:24:13.560 And they will build an amazing concept and then understand that e-com is just an advertising arm of this concept and experience that you've created. 0.99
00:24:22.120 That already exists.
00:24:22.800 Yeah. 0.99
00:24:23.240 And you may make less cash flow when you're 19, 20, 21, and you won't be able to buy your fucking Huracan at 21 years old. 0.99
00:24:31.180 But when you're fucking 40, Bugatti will be knocking on your fucking door asking you to buy cars from them. 1.00
00:24:37.240 Mm-hmm. 1.00
00:24:38.320 Ask me how I know.
00:24:39.380 Right.
00:24:40.740 Okay.
00:24:41.800 So let's think of this the long game.
00:24:45.920 Yeah.
00:24:46.220 Okay.
00:24:46.520 You could still do very well, but build your fire, add the gas.
00:24:52.480 That's where it is.
00:24:52.840 That's what you're going for here.
00:24:54.600 I love it.
00:24:55.220 Yeah.
00:24:56.800 And you guys have to understand, you're lucky to have this technology. 1.00
00:25:00.360 If you don't utilize it, you really are fucking stupid. 1.00
00:25:02.620 Yeah. 1.00
00:25:02.880 Okay.
00:25:03.280 Because if you utilize it the right way, this man or woman, whoever owns the store, you could scale that store out across the country.
00:25:14.440 And be the next home goods. 0.99
00:25:15.580 Yeah, bro.
00:25:15.940 Yeah. 0.97
00:25:16.540 You could be the next home goods of locally sourced shit everywhere if you leverage this properly. 0.94
00:25:22.400 So I would encourage you to think a little bigger than what you're thinking right now. 0.97
00:25:26.040 You know, we got to crawl before we can walk, but you know, you're going to find out real quick.
00:25:30.760 If you follow what I just told you that things can happen very fast.
00:25:34.700 If you're, if you're good about doing it, guys, Andy, that is three.
00:25:38.240 All right.
00:25:38.860 Well, pay the fee.
00:25:39.680 Yeah.
00:25:40.820 Went from sleeping on the floor.
00:25:42.760 Now my jewelry box froze. 1.00
00:25:44.480 Fuck a bowl. 1.00
00:25:45.260 Fuck a stove. 1.00
00:25:46.120 Counted millions in the cold. 1.00
00:25:47.800 Bad bitch. 1.00
00:25:48.620 Booted swole. 1.00
00:25:49.460 Got her on bankroll.
00:25:51.100 Can't fold.
00:25:51.980 Doesn't know.
00:25:52.780 Headshot.
00:25:53.600 Case closed.
00:25:54.300 Close.
00:25:54.700 Close.
00:25:54.820 Close.
00:25:54.880 Close.
00:25:54.900 Close.
00:25:54.940 Close.
00:25:55.000 Close.
00:25:55.060 Close.
00:25:56.940 Close.
00:25:57.000 Close.
00:25:58.940 Close.
00:25:59.000 Close.