723. Q&AF: Handling "Friends & Family" Discount, Traditional Ways Vs Modern Ways Of Doing Business & Developing A Winner's Mindset
Episode Stats
Summary
In this episode of The Realists, the guys talk about their weekends and how they feel about the current state of the economy. They also talk about the 75 Hard Program and how it can help you improve your life.
Transcript
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What is up guys, it's Andy Purcell and this is the show for the realists say goodbye to
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the lies, the fakeness and delusions of modern society and welcome to motherfucking reality
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guys today. As always, we're going to start off the week with some Q and AF. That's where
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you submit the questions and we give you the answers. Now you can submit your questions
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a couple different ways. The first way is guys, you can email these questions into askandy
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at andyfricella.com or you go on YouTube in the comment section on the Q and AF episodes
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and drop your question in there and we'll take some from there as well. Tomorrow we're
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going to have CTI, that stands for Cruise the Internet. That's where we put topics of the
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day up on the screen. We speculate on what's true and what's not true and then we talk about
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how we the people have to solve these problems going on in the world. Other times we're going
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to have real talk. Real talk is just 5 to 20 minutes and be giving you some real talk. And
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then we have 75 hard verses. That's where people who have completed the 75 hard program come
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on the show. They talk about how their life was before, how it is now and how they use 75
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hard and live hard to drastically improve the quality of their life. The 75 hard program
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is available for free as well as the live hard program at episode 208 on the audio feed.
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There is a book. The book can be bought at andyfricella.com. It's called the book on mental toughness.
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It is the entire live hard program plus 10 chapters on mental toughness plus case studies on very famous
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people have used mental toughness to become the famous people that you recognize. If you're unfamiliar,
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with 75 hard live hard, it is the world's most popular mental transformation program. And again,
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it is free and it's available at episode 208. Now we have this thing on the show called the fee.
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And what that means is we need you to share the show. You're going to notice that we don't run ads.
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I don't want to take money from someone. It's going to try to tell me what I can and can't say.
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And we are constantly battling censorship, traffic bans, throttling, all these things,
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de-platforming, and we need you to share the show. So when we say pay the fee, what that means is
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help us get the word out. All right. I'm not going to pump your ear full of a bunch of bullshit ads
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in exchange. Don't be a hoe. Share the show. All right. Hey, what's up?
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Switching it up on us today. Yeah, I get some of this summer aid, bro. Have you tried it?
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Yeah, it's good. I haven't tried it yet. Yeah, it's good.
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It's a lunch money, dude. You want your cornbread?
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I see what you're doing. Yeah, right, right, right.
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Yeah. What's going on, man? Everything good? Nothing. Yeah, dude.
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Just ready to get this week kicked off and moving the right way. What's up with you?
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Oh, man. Same thing, man. Yeah, I had a great weekend.
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It's so weird, man. I can't not think of it like that, man. It's so crazy.
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I hope I have a good weekend. Hope you have a good weekend.
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Yeah. It's Monday. I hope you guys have a great week.
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Let's do it, man. Let's make some people better today.
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Andy, I'm in my third year of owning an exterior cleaning business,
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and it's going as expected. Highs are highs, lows are lows.
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Among the issues I deal with, I have one that shouldn't even be a problem,
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I feel like I owe friends, family, or friends of family,
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or really anybody I know, a discount or free service.
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I have times where I was broke as a joke and still felt the need
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or still felt like I needed to cut somebody a break,
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then kicking myself the whole time I was doing the work.
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and I subconsciously think people who won't want to pay.
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But what I think is high and what they think is high
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What I am getting at is how do I shake this mindset,
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and did you experience this in your early days of business?
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So when you're the owner-operator, this is very common
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You're the one that they talk to about finishing the purchase.
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There's nobody else you can kind of put it off on.
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And this happened to me when I first started in business.
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I would have people come in the store, friends, quote, unquote,
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So you start trying to accommodate the few customers you have
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and then what happens is you don't have any money left over
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You're getting real nervous about offering the price
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is you're cutting your profit margin out of your company
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So the first problem that you need to address is
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why are you cutting your own profit out of your business
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and as you get away from the front-facing decision maker
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I don't get that anymore at this point in my life,
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and you're just not comfortable asking for the sale.
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you're gonna be broke your whole life, all right?
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for a dollar and sell it for 50 like y'all think.
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is people are selling shit they don't believe in.
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where you're delivering such overwhelming value
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you should feel confident about what you're asking
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or you not believing that you're solving the problem.
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then you just need to get comfortable saying it.
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It's kind of like when you start telling people no.
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When you start telling people no the first time,
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when you realize you got all this extra time on your hand
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there's different mentalities amongst consumers, right?
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So the minute you start trying to bring in higher quality products
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but you're going to have a crossover time where a lot of customers leave
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You have to understand there's three categories.
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they'll do this with a product that has a recurring revenue cycle.
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then the customer walks out the door and you don't see him for five
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Now you can't even build a relationship with them because they stocked up on
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whatever the fuck it is that you're selling them.
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There's all kinds of reasons here that you don't want to do this.
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Their margins are shit and they got to close their doors.
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I really just want to say thank you for giving us the real deal,
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so I'm 20 years old and I work for an older guy.
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and I've been told from every grownup that I know that I don't know shit and I get
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I haven't lived long enough to develop my skills.
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There are things that I do know that older people don't have the perspective or
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is this a culture or society issue that the older people miss out on?
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Or is this something that just happens with every generation where it's like
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how can I address this properly without pissing off the old man?
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when you're a young person and you're around old people,
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you have to understand they have a ton of experience that you don't have.
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You do know things that they are not in tune with.
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So how do you bring value to a company that is full of older people that doesn't understand
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It seems like that's a pretty wide open avenue for you to bring value.
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So my recommendation to you would be open your ears,
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apply it to the technology that you understand very well that they don't,
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and become an extremely valuable asset to that company or that group or that business.
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But there are things that older people are not comfortable with as well.
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And so where's that lane and how can you fit in and how can you fill that demand
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to become an extra valuable part at an especially young age?
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That's the biggest opportunity for young entrepreneurs.
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and they can apply the technology that they understand,
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And one of the biggest keys to success is knowing what the fuck you know and knowing what you don't.
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just because you know one thing doesn't mean you know all the things.
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And just because they know a couple things doesn't mean they know all the things.
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So how can you expose yourself as a valuable asset to these older people?
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Teach them the shit that they don't understand.
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The most valuable thing that you can give someone is your knowledge.
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What you can transfer from here to here is the most valuable exchange that can happen amongst humans.
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So what if you could sit down and you could say,
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This technology here will help us move forward.
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Like there's lots of opportunity for young people to find very valuable roles inside companies right now,
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just because of the nature of what they grew up around and what,
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I'm probably the youngest person that still understands the old ways and the new ways.
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I was in business for 10 years before social media really took off,
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which means I had to run a business the old ways.
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And then I got to learn social media and I learned how to take the old ways of doing business and applying to social media.
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They either try to do everything with technology or they try to do everything the old way.
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And both of those ways end up losing because the value to a consumer has to do with the relationships that you build and how you service them and how you relate to them and how you take care of them and how you make them feel special.
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And you have to combine that with the technology that's available.
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as a young person who understands some of the things that these older people don't,
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you can help cross that bridge for them and you become extremely valuable.
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this is one of those things that just happen in society.
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it's just the nature of who spent the most time at what point in time that the technology flows.
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So those old dudes that you think don't get it,
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they know a lot of fucking shit that you don't know.
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And those young people that you think don't get it,
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they probably know a lot of shit that you don't know.
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So how do you create some sort of a union there?
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And most old people won't do it because they look at you and they say,
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the older guys talk about how the younger guys don't know shit.
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The younger guys talk about how the old guys don't know shit.
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when the young guys are eating Tide pods and shit.
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is they think they're way better than they are.
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it's never usually that they think they don't know shit.
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It's that they think they're way fucking better than they are.
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you start to realize that you're not as good as you thought you were.
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like I get tired of these people on the internet talking about how good their shit is.
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if you fucking open your bank account and it is fucking small and you think you're the
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you are out of alignment with reality because if you are the best,
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that bank account number is going to be fucking big.
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And that's not blaming it on some company you work for or some,
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consequences or some bad luck or some bad news or I was born this way.
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And if you can open your fucking banking app and it says fucking $200,
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that doesn't mean that means you ain't the best.
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And a lot of these young people can't fucking wrap their brain around the real world
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And yet you walk around and think you're the best.
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So a lot of you young motherfuckers need to humble yourself and realize that if
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You need to quit running your mouth about how you are.
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You shut it and listen and go build your craft.
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And then when that bank account has seven fucking numerals in it,
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Like they're cutting down trees and you got old guy,
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But this young guy comes in with a fucking chainsaw.
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how to bring value to people who haven't adopted new technology.
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And there's never been a better opportunity than that.
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Because technology is moving at such a fast rate.
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who are in their fifties and sixties and seventies,
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Your value proposition is in keeping up with it and showing the company,
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and now I feel like I've lost my anger and drive,
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I've read a bunch of like mental toughness books and I have on occasion,
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there's been occasions where I feel extremely confident and dominant,
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but I want that to be the way it is every time.
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You guys listen to all this idealistic bullshit all over the internet.
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therapy industry tries to make you guys fucking sterile little pussies that
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You should always feel joyful and blissful and blah,
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You're going to have times where you're proud of yourself.
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You're going to have times where you're not proud of yourself.
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You're going to have times where you're winning.
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And if you decide to be an entrepreneur and you decide to be someone who wants
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And too many of you guys are subscribing to this feel good,
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this shit that is sterilizing your mind and making you not ambitious and not
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because we could talk about how society should be.
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We could talk about how it should all be rainbows and unicorns and big fucking
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And we're going to run through holding hands during the sunset.
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And we're going to feel joyful and not have any anxiety ever,
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Those are experiences that you experience in real life.
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The biggest lie that's being told right now is that happiness is a 24 seven thing that we have
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If you think that being happy is a 24 seven destination that you're going to get to,
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and you're going to have all this joy and all this happiness and all these feelings of that are
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You're going to always feel bad because your expectations are out of alignment with reality.
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So the minute you have anything outside of that,
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it's going to be much more amplified because your expectation is that there shouldn't be any of it.
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It's either hard in the beginning or it's hard in the end.
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You either suffer when you're young and have a better backend or you suffer or you fucking party
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when you're young and you suffer on the backend.
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happiness should be viewed as daily moments that make me happy.
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We shouldn't be mad that that 24 hours a day wasn't this happy experience.
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And that's what you guys are getting from a lot of this idealistic nonsense.
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Most convince you of a standard that is impossible to hold.
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They convince you that you should never have anxiety,
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And if you have ambition and if you have drive,
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every single organization that you admire was built by a fucking warrior.
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and maybe literally as many times as they had to,
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And that's what this idealistic nonsense in society is teaching people.
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Because they don't want you to have fucking anything.
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you can't pay attention to how bad you're getting screwed.
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that aren't going to be shit in their entire life.
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All this shit that society is telling you you need to be,
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Do you want the way their fucking family looks at them?
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So why the fuck are you listening to anything they say?
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It's not like you're some young girl or some gay person or somebody that's in a protected class that has all these people to give a fuck about you.
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Come find me in 20 years and tell me I don't know what I'm talking about.
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you got all these young people out in the fucking world who think that like,
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And it's because they consume all of this victim mindset nonsense on the internet.
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That's the danger of that kind of information because you start telling yourself,
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I'm going to flow through life because you think that's what everybody else is doing.
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If you're wired to win and you're wired to be an achiever and you start consuming that shit because you look around and you think,
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And you start trying to take your warrior mentality and put it in this fucking regular person's box,
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Who's ruled the jungle for 10 fucking years straight and putting them in an eight by eight fucking cage.
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and you read all this nonsense all over the world and all over the internet from all these fucking gurus that pretend like they're fucking Buddha and they don't know shit,
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You're going to take your wild self and you're going to put it in this little bitty box and you're going to be angry.
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And you're going to be looking around and wondering why.
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you're trying to take a fucking square peg and put it in a round hole.
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There's nothing wrong with you for being an ambitious person.
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The world wouldn't exist as we know it without ambitious people.
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The world wouldn't exist as we know it without fucking creative people who are willing to pay the fucking price to build what they see in their mind before anyone else sees it.
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You need to stop thinking that all these fucking morons on the internet have it figured out.
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Unless you want their life, don't fucking listen to them, dude.
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And start understanding that if you do listen to them and you're one of these people who was meant to come here and create,
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you're going to waste your whole life trying to fit in a box with a bunch of people who aren't ever going to accomplish a fucking thing.
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This victim mentality and this idealistic shit ruins more lives than anything else in our culture.
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It convinces all these people that they're supposed to be less than.
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It convinces all these people that they're supposed to be poor and that there's nobility in being less than what we could be.
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There is no nobility in living in a way that doesn't inspire people.
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If you believe in God, do you think God looks at you and says,
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You know, I hope my son uses none of his gifts and just chills out and just touches the grass and walks through the field.
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And do you think that's what the fuck he wants for you?
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Your purpose is not to float through life and quote unquote enjoy it.
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Yes, there's going to be things that you enjoy.
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But just like that motherfucking beer you have after mowing the grass on the hottest day of the year,
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you will not enjoy your life unless you're putting in work to fucking create the life that you're supposed to create.
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This is why rich people who get mega rich and stop working end up killing themselves because they don't have a purpose.
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And it doesn't matter how much money you have or how much car you have or how much house you have or what the fuck you have.
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If you stop building and stop creating, if you're one of the people that's made for that, okay?
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And this is a problem because society is made of NPCs, bro, non-playable characters that buy into this therapy shit,
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that buy into this weak shit, that buy into this, you know, I gotta find peace shit.
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And those are the motherfuckers that build the entire fucking world.
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That everybody else who tells you that there's something wrong with you for being the way that you are, enjoy.
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So if we're all going to be peaceful little fucking hippies, who's going to build the shit that we enjoy?
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We need men and women to stand the fuck up and say, this is who the fuck I am.
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By the way, I'm not saying that therapy can't be useful at all.
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But what I am saying is that there's way too much of this fucking shit out there.
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You want to stop feeling down, go do some shit.
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It's because inside you know that you're wasting your life.
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And you're going to feel better, even if it's hard as fuck.
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If you do not win, your life will fucking suck.
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And you will be one of these people who convinces yourself that all these dreams and all these
00:37:12.980
goals and all these things you wanted are not actually what I want anymore.
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I don't, you know, I've gotten more sophisticated.
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And then when you go to pay for your Chipotle, you're going to fucking be counting your quarters