On this episode of Q&A, we have a guest on the show who has completed the 75 Hard Program, which is the world's most popular mental toughness program. We talk about the program, how it changed his life, and how he is using it to improve his life.
00:29:35.760And eventually, all your good people leave because they recognize that all the standards and all the things that you say you stand for don't mean shit.
00:29:49.100And they also recognize that there is no accountability for doing good or bad.
00:29:57.800So you as a leader and a manager need to understand that when your team understands that someone's fucking off and you don't handle it, it ruins the team.
00:30:08.400It tells the team you don't need to try that hard.
00:30:11.040It tells the team that even if you break the rules, there's no repercussion.
00:30:15.480It literally makes it impossible for you to grow and build the company.
00:30:36.760That is a character flaw that will end up biting him again and again and again until he he does it, because that same person is just going to find another way to cheat.
00:30:50.640And by the way, what are you training that person to believe about their job there and also their job anywhere?
00:31:00.260You see, this isn't just about holding someone accountable for the behavior on the job.
00:31:06.820It's about teaching them a lesson that they will carry with them for life.
00:31:09.960And what this leader just did was teach this person that it's OK to do these things and there won't be any repercussions.
00:31:20.580And because they now have witnessed this, they are much more likely to continue that pattern through their life everywhere they go.
00:31:28.440And this guy thinks he's cutting her a break when in reality he's probably handicapping her for life.
00:31:34.700And so, you know, that's something that no one talks about or believes.
00:33:24.740So, you know, if this is making you nervous to handle, instead of letting it make you nervous, maybe you should look at it as an opportunity to grow and say, all right, this is something that's holding me back.
00:33:35.400Like, my inability to have a direct conversation about things that are wrong is something that's holding me back and I need to conquer that.
00:33:42.080And I'm going to invest in that right now by handling this situation the best way.
00:33:46.520And regardless of what happens, whether he gets rid of her or whether he, you know, says, well, hey, maybe this isn't the place for you, you're going to be proud of yourself.
00:33:54.880And that's going to build integrity and confidence in yourself to where actually what will happen is you'll become less afraid to have those conversations and then you'll get into a place where that direct feedback is very valuable.
00:34:07.520Because I'm going to be real with you, dude.
00:34:09.100Direct feedback that is not biased to either way is some of the most valuable shit that you can have inside of a company.
00:34:17.000There are people who will tell you you're wrong because they think like, well, nobody stands up to him.
00:34:22.520And Nate, you know, I got to, it's my role to tell him the truth.
00:34:25.860Those motherfuckers are annoying as fuck.
00:35:15.500And I don't even have to fucking touch it.
00:35:17.560Those are the most valuable things that you can do.
00:35:19.940And you're in a position now to invest into that skill set by having that sort of conversation, not a conversation that is extra contrarian or abrasive and not a conversation that sucks balls.
00:35:39.900I want you to know because this is real.
00:35:42.700And this guy doesn't sound like he might value that.
00:35:45.920But, dude, I'm going to tell you, most competent operators, that's like some of the most valuable shit that you can look for.
00:35:53.760And I would I would further this discussion to say that the reason that most people don't succeed and get capped out in their careers is not effort or hard work or even skill set.
00:36:08.980But it's their inability to communicate honestly and directly.
00:36:17.040And if you're in the right place, what would you be afraid of in regards to telling the leader something that's going to benefit the overall mission?
00:37:58.340The real shit has to be communicated honestly, directly, without bias, in a factual manner so that your leadership can make correct decisions.
00:38:06.480And when you develop that skill set, and you don't put emphasis on one way or the other way, and you're just telling the way it is, that's fucking valuable, bro.
00:39:46.000So it seems like I'm about to take my first jump into leadership here.
00:39:52.660I've got an interview Thursday, and that's kind of the last step, and it looks like it's kind of a formality, but I don't want to count my chickens before my eggs hatch.
00:40:05.560But in preparation for that, you know, just doing some thinking, and my question is, you know, I'm struggling with, like, not everybody's going to be committed to excellence the way I am.
00:40:19.760And, like, how do I reconcile that, you know?
00:40:22.520Well, if I knew that answer to get 100% compliance, I'd be worth a trillion dollars, you know?
00:40:56.400Two is the ability to lead and manage a team.
00:40:59.520And if you have those two skills, you're extremely valuable anywhere in any industry.
00:41:04.920And the fact that you are aware that this is a different skill and it's one that you need to pay attention to is a huge deal because a lot of people think that leadership is just like a promotion or you get a title and you just show up and continue to do the same thing, when in reality, it's a completely different thing.
00:41:25.480So, obviously, the biggest thing that you need to do as a leader is to operate at the standard that you expect from your team.
00:41:38.000And you are going to have some fall off, okay?
00:41:42.220If you operate at 100%, your team's going to operate at 85%.
00:41:47.400They're not going to ever truly hit the standard that the leadership is operating at.
00:41:54.100Now, you will have some people that do, and you'll have some people that exceed that standard even, but you shouldn't allow them to exceed it because your shit should be so high.
00:42:04.740So, the first thing is, you know, you got to live the standard, which the fact that you asked, I'm worried that they don't have the same level of commitment to personal excellence that I do.
00:42:14.520You know, that shows me that you're probably already living a pretty high standard.
00:42:18.800The second thing that you have to do is you have to realize that leadership is not just about the job at hand.
00:42:27.680It's about the character development of the people underneath.
00:42:31.400And I think the difference between a leader who struggles and a leader who thrives is the amount of interest that they take in developing the individual.
00:42:41.140A lot of people who do claim to lead people will basically set a standard inside the workplace and then let that standard be and then never really teach them or coach them or make them understand.
00:43:02.560And, Bailey, the truth is, man, a lot of people do not understand.
00:43:07.440You know, they've never read a personal development book.
00:43:09.880They've never listened to a podcast on success.
00:43:13.300They've never tried because they've never had anybody that has been successful within their realm of observation.
00:43:21.960And if people have never seen or touched success, it's very hard for them to understand that they can also have those things.
00:43:31.060And so your job as a leader is to make sure that, one, you're holding the standard, two, you know, you're setting the standard for the job, three, you are becoming their personal mentor in terms of how you're going to help them improve in all of their areas.
00:43:51.840So what you should be doing on a consistent basis when you get your team is to sit down and paint out the big mission.
00:44:17.900And then always tie the mission back to what it means to them, their development, their career and their family.
00:44:25.420And then you have to make good on those, on those situations when they earn them.
00:44:32.140So doing those things, bro, you'd be surprised at who will step up and want to be led and want to be coached.
00:44:41.360A lot of people have never had anybody taken interest in them at all.
00:44:45.080Not at home, not in school, not at their job, never.
00:44:49.560And so when we have people who sort of, you know, I have this saying that you got to be brave enough to go after what you really want and you got to be strong enough to pull people with you and pulling people with you is draining, dude.
00:45:07.240It's a hard thing because you're basically trying to unfuck their brains from a lifetime of bad information and discouragement and bad experiences and bad belief systems.
00:45:22.100But the truth of the matter is, man, is that we're all human.
00:45:25.220We're all capable and what one man can do, another can do.
00:45:28.100And so to be an effective leader, you have to embody these things that we just laid out.
00:45:34.300And at the end of the day, man, you know, you're going to have people that are going to step up.
00:45:39.060You're going to have people that are there that are not.
00:45:42.020And the people that are not, you're going to have to move on from and replace with people who, you know, are going to fit the culture that you're developing.
00:45:54.400When you start to develop this culture of winning, when you get rid of the people who won't buy in and you bring new people in, the culture will vet those people.
00:46:04.440But your team, your winners, your ass kickers, they get this new guy in and within, you know, two weeks, they're going to know if this guy is going to fit or not.
00:47:09.360I think you're going to be fine, though, bro.
00:47:11.080The fact that you're aware of it already.
00:47:13.800You know, most people aren't like that.
00:47:15.580Most people will get a promotion into a leadership position and they'll just say, well, I'm the leader now and like continue to do the same shit they were doing.
00:47:24.460And then you'll say, well, why isn't this person or that person getting any better?
00:47:49.660It's, you know, there I've been doing this for a long time in business and there's still things that I mess up and there's still things I need to improve on.
00:48:19.340Culture here is great and everything is just we want to expand, capture more market share and all the good stuff.
00:48:26.180And I guess I'm very wary of trying to, like, not hire myself, I guess, because success comes in different forms.
00:48:33.380You know, like some some people, a lot of people out there in the world, you know, don't have to wake up at 4 a.m., hit the gym and do all this stuff to be successful.
00:49:09.480And, you know, I it's it's funny, bro, because.
00:49:14.580I know I'm a lot better than most people, like I'm a lot more skilled and a lot better and a lot harder worker and and fucking way more intense and care way more than most people.
00:49:24.040And I still have to do those things to fucking win, bro.
00:49:28.120And then some of these people are like, oh, I have to do those things.