Humility Is Huge, with Andy Frisella - MFCEO12
Episode Stats
Length
1 hour and 9 minutes
Words per Minute
208.77861
Summary
The MFCEO Project has a new sponsor! Matchbox Cars! This is a huge day in the history of the Project and we are super pumped about it. We also talk about our favorite sports teams and players of all time.
Transcript
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Hey guys, what's up? It's Andy Fursella, the MFCEO. This is the MFCEO Project. You are
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listening to, I have my co-hosts here, Vaughn Kohler and Ben Newman. What's up guys?
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What's going on? Today is a huge day in the podcast, in the history of the MFCEO podcast.
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You want to know why? Why? We got our first sponsor. We did. We got our first sponsor.
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Matchbox cars? No, it's not. It's not Hot Wheels. It's not Matchbox cars. It is. I should say
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Matchbox cars. It is an awesome company that approached me about six, seven months ago
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regarding possibly investing in their company. And it's kind of weird how it happened because
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they sent me a proposal that I never actually got to read because I don't get all my Facebook
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messages. But then I started to notice them and I started seeing them grow. And I'm like,
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man, these guys are, this is a fucking cool deal. These guys are really doing something
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cool. And I became a fan of them. And then I met Kyle, one of the guys in the, uh, in,
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in the group. Um, and I went back and checked my mail and saw that they asked me to be an
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investor in it, like before it even got going. So it was like really weird how it like came
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about. Like I became a fan of these guys on my own, not even knowing that they had asked
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me to invest because I never saw the message. So, um, the company is really, if you guys are
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on Instagram, you've probably seen me talk about them. Um, the name of the company is
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the dollar beard club. All right. Yeah. The dollar beard club, dude, they're it's an awesome
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company. They have some of the best products out. I've tried them all. They're phenomenal.
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As you guys know, I'm a lifetime beard wearer. Um, I'm not one of these trendy, uh, hipster
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dudes who grew a beard because it was cool. Um, could you grow a beard in high school? Uh,
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we couldn't have beards in high school, but I've had a beard on and off, uh, ever since really,
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I got stabbed. Um, that's kind of how it started and then it's just stuck. Now I do
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it because I love it and I can't imagine not having it, but they, they sell all the
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different beard products. Um, and they just come to your house on a regular subscription
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basis. It's really cool how they do things. Uh, these guys are, I admire them not only
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for their products though, but the way they market their products, they've really been
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an innovator in terms of, um, using social media to market things that we've talked about
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principles that we've talked about, um, and how to be authentic, be real and market,
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um, in today's, in today's new, new economy. Uh, it's been really fun watching them. So
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to have them come on as a sponsor of the MSCO project, um, is not only really cool because
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you know, we have a sponsor, but it's cool because I, I believe in what they're doing.
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Right. Um, and I've seen them grow and become a fan organically, you know, from the
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get go. So, so welcome guys. I appreciate the support. Um, you guys know I'm a big
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supporter of you guys. So if you guys haven't checked them out, they are at the
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dollar beard club.com. Um, if you're a beard guy, um, or girl, check out all their
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awesome beard products. We know we got some bearded ladies out there. Um, check out
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their awesome beard maintenance products. They've got some really cool thing. Their beard
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oil is awesome. All right. So that's my, uh, it's coming pretty good here today. Yeah,
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that's right. Newman's starting to get one. I can grow one in my neck. Yeah. Vaughn's
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getting neck beard. That counts. Yeah. Neck beard counts. Like an Amish. All right,
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guys. So welcome dollar beard club. Go check them out. Follow them on Instagram. Um, even
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if you don't have a beard, they're a good follow because they're, they just post some
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really good entertaining stuff. Um, question of the day though. All right. Here's the
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question of the day. I was thinking about this as I, as I
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came in, um, because it relates to the topic of what we're going to talk about
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today. What is your favorite upset in the history of sports? I'll go ahead and
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start with you Vaughn. Well, it's not my favorite sport by any stretch of the
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imagination, but I'm going to have to say, uh, February 22nd, 1980 group of American
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college kids defeat the union of Soviet socialist Republic, America miracle on ice, 1980 Olympics.
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And why, why, uh, why do you think that they were able to, uh, win that game? Cause we're
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American. Good answer. Ben, what's your favorite? So I, I, you know, being St. Louisans here,
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I'm going to take a gander and I'm going to leave the, the, the one that I'd probably pick
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first for last. Cause I guarantee it would come up. I'm going to go with another St.
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Louis story. Cause I think for those of you that are St. Louisans, you know what the number
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one would be, but I think the St. Louis Rams, I think back to that football game, that Super
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bowl against the Tennessee Titans. And you know, that never give up attitude. And I always like to
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say, it's hard to beat a team that refuses to quit. And you think about, you know, now the late
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Steve McNair and you think about that game and you think about the turnaround of that
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team, which is really a lesson for all of us. It doesn't matter what you did last year.
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It matters what you believe you can do this year. And that team went from three and 13
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to going 13 and three and winning a Superbowl, the greatest show on turf, uh, Tori Holt, Marshall
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Falk, Isaac Bruce, Kurt Warner. Don't forget. Don't forget my homeboy, DeMarco Farr. DeMarco
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Farr, the big daddy. DeMarco Farr is a good man. And I just think it came down to that final
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yard and Mike Jones chasing down the receiver for the Titans and making what is now in St.
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Louis. It is the tackle. It was that tackle that really preserved that whole story and
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they never gave up. So I would say that's a pretty amazing story when you look at it in
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its entirety. No question. Um, not just a game, but, uh, the mentality of, of, of being
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an underdog. Um, you know, mine for sure would be, and I know what you're referring to. Cause
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when you said, everybody knows the biggest upset in St. Louis, um, that would be game
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six of the 2011 world series, uh, Cardinals versus Texas Rangers. Um, probably the greatest
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sporting event in the history of baseball, maybe even definitely the greatest game in the
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history of baseball, probably the greatest game ever in any sport. Um, if you watch that
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game, um, we were what down, what was the score? It was, I don't remember the exact score, but
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we were down, I think three runs came back in the bottom of the ninth inning, come back
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and win the game, come back, win game seven. Um, total swing of momentum. I mean, there's
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no way the Ranger, I was at both games. I was at six and seven. Um, there's no way the
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Rangers could have, could have won after losing that game six. And it was two outs, two strikes
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too. Yeah. Right. Yeah. I mean, it was over. Um, and I think, you know, what we're talking
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about here and the reason I wanted to ask that question is because today we're going to
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talk about humility. We're going to talk about the power of being humble, why humility is
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important and not in, in not in every single case, but in most cases in sports, one team is
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cocky. They're arrogant. They think they've got it in the pocket. They think they've got the
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win in their pocket and they're able and they stop executing on the basics and they allow
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teams to come in and win. I think in that Ram season that we're talking about, you know,
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you could point at that for sure. Um, nobody thought the Rams were serious. They won the
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first six or seven games without losing. Um, and you know, people thought it was luck and
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it wasn't, they were just executing consistently. You talk about the 1980, uh, championship hockey
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game. You know, nobody thought those kids were going to win. Nobody believed they were
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going to win except them. Right. You know, that's why they were able to win. You know,
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the other team didn't come out and take them serious. They weren't humble. They didn't execute
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and they lost again, you know, and that's the same thing we're talking about with the Cardinals
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thing. You know, that, that it's pretty easy to think that you're going to win when you're,
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when you're up a number of runs and it, there's a two outs, two strikes in the bottom of the ninth
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inning, you know, you think you've got it in the bag and look what happens, you know,
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and the lesson in all these things is that if you can remain humble in competitive situations,
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especially in business and stay hungry on top of that, that's when you're going to win.
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But the minute you lose your humility, the minute you think you're at the top of the mountain,
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the minute you think you have it made is the minute somebody comes and kicks your ass,
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you know, and that's the power of humility. I've shared the stage with two of the members
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from that Superbowl team had the opportunity to speak with them multiple times. And they used to
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talk about the special teams coach from that season. It was a guy named Frank Ganz,
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a legendary special teams coach. And you're going to love this, Andy. He used to tell him before all
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the games to the special teams, go out and get the fight started. And I think that's such an
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important message for everybody. Nobody's going to do it for you. And when you remain humble and you
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remain hungry and you stay focused on the things that have gotten you ahead, right? They were six,
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seven and oh, and he's still saying, go get the fight started. He didn't say, this is great.
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Let's protect ourselves. Right, right, right. And I think that's really a mentality you've lived by.
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Yeah. Oh, dude. And if you stay humble, it keeps you aggressive. You know, that's another.
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There's so many points we're going to get into. And before we do, you know, I want to toss it over
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to Vaughn, let him take care of a technical business real quick. And then we'll get into the
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we'll get into the meat and potatoes of why this is such an important concept. I'm kind of the
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Vanna White of MFCEO. Yeah, go turn those letters, bitch.
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You do look pretty over there, Vaughn. Yeah. Yeah. Thanks. I appreciate it. So guys,
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we can't stress this enough. Check out the MFCEO.com. And for each episode, we have a dedicated page.
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And on that page, you'll find show notes and links galore for this episode. As you know,
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throughout the episode, there's always some recommendations, either books or products or,
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you know, what have you that Andy is advancing or Ben's advancing. It's also a place to learn more
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about upcoming events and special products that we're going to be coming out with. So to go to
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the page for this particular episode, go to the MFCEO.com slash P12. And then guys, you want to run
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through your social media contacts. Ben, why don't you start us out? Yeah. So handles for me are at
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Continued Fight, Periscope, Instagram, Twitter, and then my name, Ben Newman for everything else.
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Yeah. Mine's, uh, at Andy for Sela on Instagram at Andy for Sela on Periscope. Um, guys, I do many
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little mini Periscope episodes of the podcast almost every day. If you're not on Periscope yet,
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get on it, um, and, and check it out. Uh, Snapchat, I'm MFCEO dash one. And then, uh, Facebook,
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I'm just Andrew for Sela. So sounds good. And I'm at Vaughn Kohler, V A U G H N K O H L E R for everything.
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Instagram, Twitter, Facebook, and eventually, uh, Periscope. I guess I'm on Snapchat too.
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I don't do a lot on that. V K O dash M F C E O. Um, you mind if I insert a question real quick?
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Sure. Uh, we're talking about humility and maybe you're going to get to this, but, uh,
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you know, there's a lot of mistaken notions about what humility even is. So I'm curious,
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maybe it's just for me and those who were dropped in their heads as children, but how would you,
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how would you describe that? I think humility is a very misunderstood term. Uh, um, everybody likes
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to talk about being humble and everybody uses it as some sort of like moral high horse to stand on
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these days. It's very popular to talk about how humble you are. And you know, I don't know,
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it makes people feel special or something. I don't fucking get it, but, but let's, let's,
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let's talk about what it's not. Let's talk about what humble isn't. Um, you know, when I,
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when I talk about being humble, humble doesn't mean, you know, that you're a little church mouse
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and let people walk all over you and don't say anything. Um, that's just not humility. A lot of
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people think that's humility, like shutting the fuck up and sitting in the corner, mind your own
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business. That's, that is not what humble means. Um, it also doesn't mean false modesty. We see a lot
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of that nowadays. Oh, I'm not very good at this. And when in reality, it's like they're fishing for
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compliments, you know, it's, it's almost anti humility. Um, it's a, it's a false, false modesty
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to me is like the most annoying thing ever. Just, you know, if you're good at something, just say,
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yeah, you know what? I'm good at that. Okay. And say, thank you. Yeah. There's nothing wrong with
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that. Um, um, you know, some basic beliefs about, you know, humility that people have is,
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you know, people realize, you know, that are humble. They realize, Hey, the world doesn't
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revolve around me. You know, I'm not a perfect person. And that's where, you know, admitting
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that you're good at certain things and knowing that you have to improve at other things. Um,
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that's a humility trait. Um, other realizing that other people are better than you at a lot
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of shit that you're good at. That's being humble. Um, and also, and the most important thing
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that I feel humility is, is realizing that you can always improve and you can always learn.
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The problem with humility and not being humble is that when you start to think you're good and
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you're not humble, you lose the ability to learn, you lose the ability to progress and you allow
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your competition, whatever that may be, whether it be sports, whether it be business, whether it be,
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um, you're, you know, you own a business or you're working in a business, a competitive
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atmosphere, it allows people to catch you and beat you ultimately. That's what we talked about
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with the sports examples in the beginning. I mean, all those situations were situations where
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people thought they had it won and they fucking lost. And that's what humility can do to you if
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you don't have it. Right. Okay. It could bite you right in the ass, but I'm going to tell you
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another thing. Humility is not, you know, a lot of people say shit like, Oh, that guy drives this
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kind of car. So he's not fucking humble. Humble has nothing to do with material things, guys.
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Nothing. Now that might be modesty is somebody not living a modest life. If they drive a Rolls Royce
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like I do, of course, I'm not a modest person. It's just not my style. You know what I mean?
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That's not, there's nothing wrong with that. I'm not, I'm not modest, you know, but I am very humble
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and there's a difference. And you guys have to realize the differences between humility and modesty
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because they are not the same thing. And most people confuse the two or lump the two into the same
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thing. Okay. So today we're going to talk about why being humble is good for you, why it could
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benefit you, how to stay humble and how to basically check yourself when you do get good at whatever it
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is you're doing. You know, we're going to go through all those things. Um, the bottom line is
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this guys, if you're not humble, you're fucking screwed. And that's the end of this. That's the
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end of the story. You can't learn. You can't progress. Can't get better. You're only going to get so
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far. Yeah, I totally agree with you. And I think one of the main reasons why people
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are screwed if they, if they aren't humble is that what's the opposite of humble. It's being
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arrogant. It's being a prick. And who wants, who wants to be a friend with someone like that?
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Who wants to help somebody out like that in business or life? And so if you, if you aren't
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humble, if you are the exact opposite, you're going to find yourself on your own.
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I think so. I think you end up on an Island, you know, and the reality is, is there's not one person
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I know of. And Ben, you know, a lot of successful people as well that has been able to achieve
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success on their own. I mean, are these, there's these internet people that do this randomly.
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And, you know, of course we hear about these stories, but the reality is it takes a lot of
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people to fucking get a task accomplished, especially a large scale task, like running
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a company or being successful or launching a product. And, and when you, when you aren't
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humble and you're like what you're saying, you're the kind of dude that like, not only do
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people not want to work for it, they're the kind of people that, that like come in and
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purposely sabotage your shit. You know, I, I think it's important to highlight what you
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mentioned, which is it's okay to say that you're good at something. It's, you don't
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have to apologize for being successful. If you're running a company, if you, if you want
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to run a company, wherever you are in your career, it's actually an attraction power to
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actually be really good at something. But then to also recognize I can get better every
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single day, but to apologize or to not help somebody by sharing what's made you
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successful, I think actually does a disservice to their ability to actually grow.
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Not only that, man, you know, you're, you're, that's something society has fucking beat into
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your head. You know what I mean? Like, dude, it's like, you know, people these days are
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just so quick to like point at somebody and label them. And like, you know, I get a lot
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because of the cars I drive. Well, dude, they don't realize that cars are a fucking passion
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for me. You know what I mean? I don't drive those cars to impress other people. I drive
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those cars because I fucking like it. You know what I mean? And people point and they
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say, Oh, that guy's not humble or that guy's not, this is that guy's not that. When in
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reality, dude, I'm, I'm one of these people who sits here and feel, and Tyler can attest
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to this. I come in work every fucking day thinking about how I'm going to get better
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because I feel like I'm getting my ass kicked. Even though if you look at the bank statements
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and you look at the numbers, we're, we're doing well, I feel like I'm always losing.
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A point you just made, which I hope people capitalize on and they recognize was the
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difference. I want to go back to this modest versus humility. And if any, if anybody, you
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know, is thinking about humility or saying, Oh, he drives this car. He's not humble. I would
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encourage anybody to go find video from summer smash this year when there were a thousand
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people who were in the audience that had traveled from all over the world. Part of the
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culture, the brand that first form is building and the emotion that you showed. I mean, that
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is exactly what humble is all about. So anybody that because of a car would say that you're
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not humble, go get the video footage. I just want to capitalize it. Modesty different. You
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don't have to be modest. Who says you have to be modest. You can't drive a nice car, humble
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and modest, completely different things. I've never thought of it that way. And I hope everybody
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listened to that point because that is a huge point. If you want to drive a nice car, go drive
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one. It doesn't mean you're not humble. Not only that, how many little kids or how many
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people are you inspiring to go out and be successful by doing that? You know, like what
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I was, my point I was trying to get at, and I don't think I was making a very good point
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there, but, um, so thanks for stopping me from rambling on a terrible point. But the point
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that I was trying to make there was this is that society has the social pressure of everybody
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around, because let's face it, most people that we all deal with on a daily basis are a moderate
00:18:48.900
income type people. It's just, it's an average, right? Nothing wrong with that. And a lot
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of people are very happy at that. And, and, and if that's what you want, that's cool with
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me. I have no issue. I'm not judging. This podcast is for people that want to grow and become
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successful. And, and that, that's, that's, that's an arbitrary term. It's different for
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everybody. Right? So the principles are all the same, but the point I'm trying to get at
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here, guys, is this, you have to think outside the, the, the mental beating that society hands
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on you in terms of what's acceptable and what's not, because the reality is, you know, um,
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people are going to try to tell you what to think, what to do, how to live. And at the end
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of the day, you're going to be fucking dead and it's not going to matter anyway. So I encourage
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everyone to do what they want to do. If that's driving nice cars, drive a nice car. If that's
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live in a fucking trailer, live in a fucking trailer. Everybody likes different shit. I
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know plenty of dudes. I have a lot of friends who their idea. And you know, cause we have
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this farm out in the country and I've got a lot of friends out there. Their idea of paradise
00:19:55.400
is to have a house on the river where they can get on a flat bottom boat and go frog gigging.
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And you know what? I fucking go with them and it's awesome. They have a great quality of
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life. So there, it's not about, it's what makes you happy and you can't allow society
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to dictate what is right or wrong for you. Because if you do that, you know, you're going
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to end up with, you know, the same shit everybody else has.
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You've actually chosen humility for one of your core values of your business, because obviously
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you think it has value for business. And it dawned on me as you know, we did a podcast
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on, um, on sales a couple of weeks ago and you said, you know, people don't buy your
00:20:35.540
product as much as they buy you. And here's a perfect example. Example. If you're an arrogant
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prick, nobody's going to want to buy your product.
00:20:43.060
Right. That's right. Yeah. I mean, it's, there's really nothing to add to that. You're going to
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be fucking broke. And as this is an entrepreneurial business podcast, um, being humble is an asset
00:20:56.120
that you have to have. Right. And if you fucking aren't humble, you better get damn good at fucking
00:21:00.500
faking it because the reality is most of your customers are going to be average people and
00:21:04.880
they're not going to respect you if you think you're fucking better than everybody. Right.
00:21:08.040
Right. And I guess, I guess for me, I just wanted to hurt your sales. Yeah. Yeah. Okay. So let's
00:21:12.720
tie it back to, you know, cause let's stay on focus. How does that, I mean, it's all good.
00:21:17.600
We're all good people in this room. You know, everybody in this room is a good hearted person.
00:21:21.500
I know every, I'm friends with everybody in this room. I all know, we all would be humble
00:21:26.140
whether whatever in any situation, because we're good people. Some people need to understand
00:21:33.520
that humility is necessary for them to get what they want in business. Right. You know
00:21:38.920
what I mean? So at the bare bones, you need to understand that. Right. It's, it's not just
00:21:43.620
the right thing to do. It's good for business. Great for business. Yes. You know? Yeah.
00:21:48.000
So you're screwed if you're not humble. Yeah. End of the podcast or what? Hey man, you know,
00:21:54.780
it's real simple shit. We could end it right here, but the reality is there's more points
00:21:58.240
you can make and pile on and do all this stuff. Um, you know, a big, a big obstacle that I see
00:22:05.920
in business. A lot of times I see a lot of, especially small business owners and there's,
00:22:10.140
there's no, this is not a coincidence. Okay. The bigger the company that I, that I've dealt with,
00:22:17.500
the more humble the owner, the smaller, the company I've dealt with, the more arrogant
00:22:23.300
the owner. It's not a coincidence. I think that goes back to a book that I had mentioned
00:22:29.200
before mindset by Carol Dweck, right? It's the difference between a growth mindset and
00:22:34.740
a fixed mindset. You know, that's one of the things I love about first form. It is constant.
00:22:39.140
When you look at the culture, when you walk through these doors, it's what can we do to
00:22:42.400
improve, to get better, better products, better people, better service that keeps you humble
00:22:46.960
in and of itself. You're constantly asking yourself, what can I do to grow? You're going
00:22:51.260
to stay humble. It's like as a speaker for me, I've come a long way since 2006, since my
00:22:56.300
first $500 speaking fee, right? It's much more significant now, but the reality is I go to
00:23:00.840
mentors and coaches that are still getting paid two times when I'm getting paid because
00:23:05.600
it helps me to understand what can I improve? What can I learn from them? What can I do to continue
00:23:09.580
to grow? You naturally, if you want to keep growing, you'll be humbled, right?
00:23:13.220
And if you're humble, you'll naturally want to keep growing. So those two points, you know,
00:23:18.520
it's like what came first, the chicken or the egg? You know, we could argue about that
00:23:21.620
all day. I prefer, I think that when you remain humble, that's for me at least, okay?
00:23:29.420
For me, when I remind myself how little of a fucking player I am in the business world
00:23:34.420
and I look around and I don't compare myself to other people in my industry. I compare myself
00:23:39.240
to fucking Steve Jobs or Bill Gates or dudes that own, you know, Jimmy John's, you know?
00:23:47.880
I don't compare myself to other people in the industry. I compare myself to just business.
00:23:52.620
And when you do that, okay, it's very easy to stay humble because you look around and you
00:23:57.020
say, fuck, those guys have really done something, right? You know, we're still little babies in
00:24:02.820
the big scheme of things. And I think that's, you know, it's all perspective, how you want
00:24:05.900
to keep yourself in check. You know, but getting back to my point about the guys that own the
00:24:11.680
biggest companies are usually the most humble and the guys that own the smallest companies
00:24:14.860
in our industry, without naming names on the smaller guys, I'll name some names on the bigger
00:24:21.960
companies. A company that we have worked with and use on a daily basis for the last 16 years,
00:24:29.260
they're the biggest sports distributor in the world. Their name is Europa Sports. The guys that
00:24:34.960
own that company are the most humble people I've ever met in my entire life. They're great
00:24:40.560
people. They're always there to help. Jeff Compton, Eric Hillman, two of the greatest human
00:24:47.780
beings that I've ever met. And these guys are the most successful guys, two of the most successful
00:24:52.780
guys in our industry, two of the most powerful guys in our industry for the last 25 years, you
00:24:58.620
know? And these dudes, you would meet them and you would have, they are just, I mean, salt
00:25:03.380
to the earth, greatest people ever. And then you meet some of these guys who own a little
00:25:07.800
brand that does $500,000 a year in sales. And they act like they're the fucking king shit
00:25:13.580
or whatever of the whole entire industry. And it's just like, dude, it's very apparent
00:25:18.380
from where I'm sitting that that mentality of not being humble is what keeps them, you
00:25:23.380
know, a small company. You know what I mean? And there's no coincidence as to why when you
00:25:28.280
see people like Richard Branson, who owns set, what is it? Four billion companies who
00:25:34.200
fucking knows the guy owns everything, you know, and you see him, he's a regular dude.
00:25:38.820
Like I'd like to drink a beer with that guy and hang out with them. And he seems like a
00:25:42.980
humble, I mean, I'm sure he's confident. And I did a periscope on this yesterday. I'm
00:25:48.300
sure he knows what he knows. And I'm sure he is not afraid to admit what he doesn't know,
00:25:53.420
which is what ultimately has made him successful. You know what I mean?
00:25:56.500
I would say too, that humility is not a static thing. Like you either have it or you don't
00:26:02.900
because let's face it, a guy that's making that much money, he's going to have his moments
00:26:07.020
where he maybe lets his ego get the best of him, but it's the people who consistently put
00:26:12.800
their ego aside and consistently put others first and serve others who I think are going
00:26:19.160
to be the most successful. But let's face it. I mean, guys who have accomplished a lot,
00:26:24.620
you're going to periodically struggle with some ego issues.
00:26:28.020
I don't know. Maybe. I mean, you don't think I don't know, man. Like I said, the most,
00:26:33.180
the most, the most successful guys I know are the most humble in all areas. Like I've never one
00:26:39.080
time heard those two guys. I just mentioned ever step out of line with ego. That's impressive.
00:26:44.620
You know, and I, and I know guys more successful than them financially and, and that, you know,
00:26:53.020
if they built it themselves, I think, as opposed to inheriting a family business, I'm talking
00:26:57.340
about self-made dudes, self-made dudes that, that the bigger they are, the more humble they
00:27:01.980
are. That's what I've always found. I've never found it the other way around ever. And I've
00:27:06.620
never seen, you know, people, I've never seen them step out of the line. You know, I don't
00:27:13.200
know, man. I don't know if I agree with that or not. I'm sure that's the case sometimes,
00:27:16.480
but, um, you know, I've never seen it from those two guys ever, ever, ever, ever. I call
00:27:25.260
those dudes, I call them dudes at 12 o'clock at night and they're like, Andy, what do you
00:27:28.180
need, man? How are you doing? You know, they're not like, what the fuck are you calling me for?
00:27:31.800
You know, they're just, I don't know. I think it's a core value that people, the more people
00:27:37.760
have, the more growth you're able to, to, uh, achieve because the reality is, is if you
00:27:42.000
think you're perfect, you think you know everything. And if you, if you are somebody who battles
00:27:47.260
with ego, you're not able to learn, you're not able to approve, you're not able to progress.
00:27:51.660
And, uh, it's, it's just the reality of, of, of the core value, you know, you know, from
00:27:57.940
a, from a coaching and psychology based standpoint, which is obviously the work that
00:28:01.740
I'm doing on a daily basis. I think in those situations where you have the company, they've
00:28:07.000
done $500,000 in annual sales and they have this ego, there's some insecurity about the
00:28:12.980
truth of where they are and the fear of where they want to go. Right. And the reality is
00:28:17.420
you just have to be truthful with yourself and you have to be able to say, it's okay that
00:28:21.320
I can grow. It's okay that I don't know everything. Self-awareness is exactly right. So I always
00:28:26.020
talk about attain belief in yourself. When you say that, it doesn't mean that I'm saying to
00:28:29.660
somebody you don't believe in yourself. It's where you are. What is that next level of
00:28:33.800
belief? And that's what we're talking about. It's the ability to remain humble and say,
00:28:36.900
it's okay to grow. Yeah. Richard Branson, I guarantee you is looking for ways he can continue
00:28:41.760
to grow by other companies. The guy can still grow no matter what he owns. He can still grow
00:28:47.180
every day, whether it's growing in nutrition and serving other people or business, you can
00:28:51.820
always continue to grow. Yeah. You know, I mean, Vaughn, you might be right. I don't know.
00:28:57.300
I mean, I'm just saying I've never seen that. The only thing I really meant with that point
00:29:01.580
was simply to say that people are human and we, and sometimes our, our lesser, well, our
00:29:07.660
greater angels don't get the better of us. Our demons get the better of us. And that's,
00:29:11.420
that's, that's the only point that I was making is that nobody's, nobody's perfect.
00:29:14.320
All I'm saying is I've never witnessed that from those guys. Yeah. No, that makes sense.
00:29:17.420
I think what Vaughn, you're probably talking about a Floyd Mayweather, you know, Floyd Mayweather
00:29:21.400
is, is nor modest, nor humble, right? I mean, if you're looking at the extreme example
00:29:27.680
like that, but how many Floyd and unbelievably successful guy, but I think you're talking
00:29:32.880
about the actual example. Okay. So let's, let's talk about that for a second. Cause Floyd is
00:29:37.440
one of those super talents that he's arrogant. You know, I mean, there's no question the guy's
00:29:43.000
fucking arrogant. You know, he talks shit. He talks about his money all the time. He brags
00:29:47.420
about it. I carry a million dollars in cash around with me. You know, that's not, that's
00:29:52.200
not humble. You know what I'm saying? Um, in any way. So how, okay. So, uh, how does
00:30:00.100
he stay hungry? How does he stay moving forward without being humble? You know what I mean?
00:30:07.460
It's a good example to think about, you know, there is examples in history where people are
00:30:14.060
just that fucking good that they don't, they don't need to get hungry, you know? Um,
00:30:20.320
but let's look at it from the other side of the coin. You know, those are definitely the
00:30:25.560
exceptions and not the rule. No question. But let's here, let's let me, let me put it to
00:30:29.880
you a different way. Nobody talks about, cause this is what always happens. You know, I always
00:30:33.640
tell people you've got to be, you've got to be humble in order to succeed and grow. And
00:30:37.280
people always fucking point to that guy. I can't fucking stand them as, as a, as a, as
00:30:42.800
a personality, but I respect him because he knows he's a fucking entertainer. Okay. And
00:30:48.060
I think a lot, I think if you sat down with him behind closed doors, a lot of what he does
00:30:52.540
is an act and it's not who he really is. He understands he's a character. Okay. So like
00:30:58.900
that character to me is not appealing, but I think he's a genius for creating the character
00:31:04.720
because it's getting him paid. Right. All right. So, but let's anybody in the history
00:31:09.020
of sports, dude, that's what I'm saying. I mean, you think 300 million for fucking 30
00:31:13.720
minutes, dude, come on that you, you, there's nothing you could say no matter what you think
00:31:17.860
about it. It's just, it's ridiculous. Right. So anyway, I bet if you got him behind closed
00:31:22.200
doors, I bet he's a different dude could be wrong, but I'm betting that he is. And let's
00:31:26.680
also think of, cause dude, I, I bet you, cause there is no fucking way that somebody would
00:31:31.640
put in that much work to be that fucking good. If they didn't know that they could be better
00:31:35.420
and be the best, there's no way it's not possible. So my personal take on him is that he's a character
00:31:40.960
on person purpose. And I think, you know, he's exploiting that character for the reason of
00:31:46.900
being a good businessman, but let's take it. This is something that I always want to say
00:31:52.800
to people, but I never say because I, cause I have, my dad taught me something when I was
00:31:56.640
real young and he's beat it in my head. Can't argue with stupid. All right. So I never fucking
00:32:01.660
argue people on this point because I don't have the time, but I do have all the fucking time in
00:32:06.100
the world right now. So we're going to argue this point. Floyd Mayweather's filthy rich and he's not
00:32:11.820
humble. All right. That's right. It's all relative though. Right. There's a lot of people in the world,
00:32:16.480
a lot more wealthy than he is, a lot more financial successful than he is. What if he was humble
00:32:20.600
enough to learn business? What if he was humble enough to learn how to take that money and turn it
00:32:24.660
into something else? What if he was humble enough to be better in those aspects? The dude would be
00:32:29.740
a multi-billionaire. Okay. So let's talk about humility because it's all relative. Yeah. 300
00:32:36.360
million dollars, a lot of fucking money, especially to anybody in this room or anybody listening to
00:32:40.480
this. But what if it could have been, what if it could be 30 billion or 40 billion or 70 billion?
00:32:45.920
And he could have been the greatest paid work net worth person in the history of sports.
00:32:52.340
Mm-hmm. You see what I'm saying? Absolutely. So how much better could he be?
00:32:57.340
It's a good question, but I think you really nailed it on the head when you said that he,
00:33:01.500
he is a character and that's part of what he's doing. You know, I've heard, I've heard similar
00:33:07.000
things about Rodman, you know, Dennis Rodman back in the day was, you know, this clown off,
00:33:11.160
off the court. And yet did he get to be one of the greatest rebounders in the history of basketball
00:33:15.680
by being a clown? No, he, I'm, I'm sure he was hardworking. No, but you wouldn't know who he
00:33:20.660
was if he wasn't that character. Right. Exactly. Exactly. He, it's, it was all part of his persona.
00:33:25.280
Right. Yeah. But where it counted, he, he put in the work. That's what I'm saying. So, so for you to
00:33:30.040
say, Oh, for somebody to say, Oh, he's not fucking humble. Well, well, clearly he's humble enough to
00:33:35.180
know that he's got to put in the fucking work cause he does it no matter how he acts or what he says in a
00:33:39.520
microphone. I mean, dude, it's like he's Floyd thinks and understands that the more he gets
00:33:46.080
people talking about him, the more money he makes. I think he's fucking genius from that aspect,
00:33:50.880
you know, but a lot of people are like, Oh dude, he's not humble. Well, there's aspects of him that
00:33:57.300
are humble. There has to be, or he wouldn't put in that kind of work. You know, I think we spent a
00:34:01.180
lot of time on, on, you know, what it's not or how it's going to hurt you, but how can it help you?
00:34:06.320
How can being humble help you? Let's talk about that for a second.
00:34:09.520
All right. Here's the thing that you have to realize. And we talked about this a little bit,
00:34:13.400
but you cannot succeed on your own. It is impossible. Okay. So for you to get maximum
00:34:19.680
production out of your team, what do you have to do? You've, they have got, you can't force them
00:34:25.960
to, I mean, sure you can yell and scream and throw a fit and all that stuff. And they're still going to
00:34:30.400
do the bare minimum, but how do you inspire a team? How do you get them excited to go to battle for
00:34:36.000
you? How do you get them excited to come to work and accomplish this, this mission?
00:34:39.520
And being humble, whether you realize it or not, as a leader is a necessary quality to have,
00:34:45.800
because it helps people feel valued. It helps you appreciate them. No one likes the kind of leader
00:34:53.660
that stands up on a podium and accepts an award and says, Oh, this is all me. You know, I've been at
00:34:59.040
this my whole life. Fucking earned this shit. Nobody likes that. You know what they like? Hey,
00:35:04.840
look, and you know what? Not only do they like, do people like, but what is the truth? Hey, look,
00:35:12.040
I get a lot of credit. I don't deserve. And the reality is, is I've got a hundred guys behind me
00:35:18.540
that work their fucking asses off every single day. And I get the credit. I shouldn't be getting this
00:35:23.540
credit. The credit should go to them. And that's the fucking truth. You know, I get a lot of credit
00:35:28.560
personally for being successful and this and that. And you know, we talk, we have the podcast and we
00:35:34.680
got Instagram, this Periscope and all this shit, but dude, I wouldn't even be able to do that shit.
00:35:39.140
If I didn't have the guys I have, the team I have comes in and kicks ass every fucking day. If they
00:35:43.820
didn't do that, I wouldn't even have the time to do that. Nor would I have the experience of managing
00:35:48.700
them or working with them or going to battle with them. Would I have the house I live in, the cars I
00:35:53.200
drive or any of this other shit that, that, that I have. And that's the truth. And P and it,
00:35:59.380
there's a huge pet peeve of mine when leaders take all the fucking credit from their team,
00:36:04.560
because here's the thing that you don't have, you don't get, they're not going to get paid the way
00:36:08.880
you get paid. If you're a leader, if you're a CEO, if you're a boss right now, your fucking reward is
00:36:14.240
your fucking paycheck. It's not the credit and the paycheck. You better give the fucking credit to
00:36:19.960
your team because they are the ones that got you that fucking paycheck. And what allows your
00:36:24.140
paychecks to grow you as the MF CEO of first form is that your humbleness, as I've seen creates
00:36:31.600
gratitude and appreciation. And that that's a choice because it's contagious. It's contagious
00:36:36.600
because you give that first, correct? Yes. So it's the gratitude and appreciation that comes from
00:36:41.340
being humble, which allows people to say, we're going to let this spark be lit so that we're going
00:36:45.920
to work hard to get to the next level altogether because you do appreciate them and have gratitude
00:36:51.980
for their hard work. It's genuinely genuine. Right. But see, here's the thing. You, you deal
00:36:56.340
with a lot of small business owners. So do I, I go in consulting for these other guys and I'm like,
00:37:01.140
all right, they're like, well, how do you get your guys to work so hard? And how do you get your guys
00:37:04.740
to be passionate about the brand? And here, and here's the fucking cool thing, guys, is when your team's
00:37:10.520
passionate about your product, guess who else becomes passionate about your product? Your customers.
00:37:14.600
Okay. This is the core value that drives your culture is being humble. You have to understand
00:37:21.840
this. I see all these guys, they come to me for advice. They come to me for, for, uh, small business
00:37:27.600
consulting. I want, I want the kind of culture you have. I want my people to come to work passionate
00:37:32.740
yet. They go out in their bay or their warehouse or wherever it is they're working and they yell and
00:37:37.360
scream and point and this and that. And then when shit goes good, they talk about how great they are.
00:37:41.520
They don't give any credit to their team and they have, they hold the mentality of, well,
00:37:45.620
I pay them to do a fucking job and that's it. And you know, that is like the opposite of what you
00:37:51.820
need to do. It disgusts me, honestly. So this conversation is reminding me of a conversation
00:37:56.560
we had probably more than a year ago where you, you surprised some of your friends because you
00:38:02.820
actually agreed with something that Obama said president said, yeah, you want to explain kind
00:38:08.580
of what you saw people got wrong about that. And it's, it's irritating. Like dude. So Obama
00:38:13.600
said, I don't know, a year ago or a year and a half ago, you didn't build that. You own a
00:38:18.700
business. You didn't fucking build that. And everybody, all the right wing people. And I
00:38:24.020
don't identify myself with right or left. I re I identify myself with what is fucking right.
00:38:29.040
Okay. And all my right wing business owner friends all sending texts to each other saying,
00:38:33.300
what a fucking moron. Look what he'd said, dude, I fucking built this blah, blah, blah, blah, blah. And you
00:38:38.280
know what I'm thinking? I'm like, dude, you arrogant motherfuckers. You didn't build shit.
00:38:42.080
You know what I'm saying? You might've started shit, but you, but like this building that I'm
00:38:45.860
in where I see, I'm looking out the window and I see hundreds of pallets of product and
00:38:49.960
all that stuff. I didn't put those on the fucking shelf. I didn't clean that warehouse. I didn't
00:38:53.620
send the orders out. I didn't write the handwritten thank you notes, dude, for you to sit there
00:38:58.700
and take the credit of the company that you built, you may have started it. You may have
00:39:02.560
designed the framework, which is the job of an entrepreneur. You may have employed these
00:39:07.640
people and you may have done all these things. And basically your job as a CEO is to steer
00:39:12.000
the fucking boat. You might've steered the boat down the right path, but dude, to think
00:39:16.040
that you got this way without a hundred motherfuckers paddle in the background. You know, I always
00:39:20.520
talk about it like a Viking ship. Like I'm standing up on the front and I got a hundred dudes behind
00:39:24.520
me paddling their balls off. We don't go anywhere without them. So for some, so all these people
00:39:29.840
like yelling about like, and dude, I'm not a big fan of, you know, our current situation in the
00:39:35.540
white house, but, uh, and I'm being nice about how I say that. But, um, but the reality is his duty
00:39:42.780
made a good point. And I think what he was trying to say is like, look, it takes everybody, the effort
00:39:47.200
of everybody. And it does. And for somebody to say it doesn't, or I'm the boss, or they walk around
00:39:53.600
like they've got a fucking 10 foot long dick, you know, when they're a CEO, dude, those people,
00:39:58.100
they don't make it very long in business. That that's a character. We talked a minute ago about
00:40:02.480
characters, uh, like Floyd. Okay. That's a character that you see in the movies and that
00:40:08.240
you see, um, on TV and you see in the newspapers as a character, you know, it's like, uh, um,
00:40:15.880
you know, you see every movie you see, you see like the CEO sitting at the end of a long table
00:40:20.180
and he fucking yells at his employees and shit. Like I always think of the scene in Christmas
00:40:24.660
vacation when, uh, Clark Griswold takes the president, the president into his boss and his boss is like,
00:40:30.560
you know, set it down there with the others and then like kicks them out of the office.
00:40:34.040
You know what I'm saying? Right. Like that's what I think of. And that's what people think
00:40:37.260
of when they think CEO, you know what I mean? But what they don't realize is the most successful
00:40:42.800
CEOs are not those kinds of guys. They're just not, they're the kind of guys that wear the same
00:40:48.900
shit that their employee wears. They're not wearing $10,000 fucking suits. They were a fuck
00:40:52.840
a polo and fucking khakis or jeans or t-shirt walk through the warehouse and know the motherfuckers
00:40:57.600
of works for names, no matter how big they are. Right. I think, uh, what you told me originally
00:41:02.660
when we talked about this was, is something I want to repeat now, which is that you said
00:41:05.940
that the problem wasn't that Obama said what he said. He didn't say it right. Instead of saying
00:41:10.500
you didn't build that, he should have said you didn't build that by yourself. I think that is
00:41:16.440
what he said, but I don't, I don't remember the exact quote, but I think that was the context
00:41:20.420
of what he said. Was it? Yeah. And people just jumping on him. Yeah, man. And like, you know,
00:41:25.240
I'm not for in politics, like jumping on somebody just cause I don't like them. Right. Let's
00:41:29.040
look at the fucking truth. I think the point you made was valid. And anybody who disagrees,
00:41:32.640
your leadership skills are poorly developed. Right. So let's just be real here. You know,
00:41:38.260
you're, you're not, if you want to walk through your building and act like you're the fucking
00:41:41.580
king of the walk and all that shit and treat people like dirt, enjoy their fucking ride.
00:41:45.880
Cause it's about to be over. Right. Period. Right. You know, people will not go to fucking
00:41:50.700
battle for you if they don't fucking love you and care about you and the way that they
00:41:55.180
love you and care about you is by you showing them that you love and care about them. And
00:41:59.000
that takes fucking humility. You know, one thing I can't stand, like, dude, I don't even
00:42:03.660
like people carrying my fucking bags. Like when I travel to a hotel and like the bellhops
00:42:08.340
trying to get my bags, I don't even like them doing that because it's like, I feel like
00:42:12.360
that's like a fucking servant job. I don't like that. Like, dude, let me carry my own fucking
00:42:16.680
bags. You know what I mean? Yeah, absolutely. Like, dude, it's just a mentality. Like, I mean,
00:42:23.140
I don't know if I'm making sense. Does that make sense? It's making, it's making perfect
00:42:26.040
sense. You know, it's, it makes me uncomfortable. Like, like, like people shine in your shoes
00:42:30.700
and shit or like carrying your bags. It's just not for me, man. You know, I don't even
00:42:36.320
like people waiting on me in a restaurant. I'd rather get up and get my own fucking beer.
00:42:40.880
It's the truth. You like buffets? No, I don't like buffets, man. I think they're disgusting.
00:42:45.880
Dude, I'll tell you a story, man. One time we went to this buffet, we used to go to this
00:42:50.020
Chinese buffet. Me and Scott, who runs a warehouse out here. Um, he's one of my best friends.
00:42:54.780
We, uh, when I say run the warehouse, he's in charge of distribution, international, national,
00:42:59.460
it's a, it's not running the warehouse. It's just, he runs distribution. Anyway, we, dude,
00:43:04.640
we went to this fucking buffet. We used to always go to this one buffet up the street and like,
00:43:08.560
it got progressive. Like it was good at first, you know, when you're like 22 years old, 23,
00:43:13.400
you're like, fuck yeah, buffet. And then we like kept going there and we were like 27, 28.
00:43:18.080
And it's like starting to get kind of, we're like, man, this place really isn't that good.
00:43:22.080
So we're, we're fucking eating in there one day and dude, I don't even know how to say this
00:43:29.680
without pissing people off. So I'm just going to fucking say, if you get pissed, I don't care.
00:43:33.040
But like, dude, I look over and there's like this really big woman. Okay. With shit all over her,
00:43:42.860
like covered in like sweet and sour sauce. I don't know what the fuck it was. Like,
00:43:48.020
like, I don't like when you go to eat and you see people eat ribs and they got fucking barbecue
00:43:51.940
sauce above their eyes. Like how the fuck does that even happen? So do we look over at the same
00:43:57.140
time? And this chick is just going to town. And like, I'm talking, when I talk about like covered
00:44:02.740
in sauce, I'm talking about like, she looked like she dunked her fucking head in a fucking barrel
00:44:07.840
sweet and sour dude. And like rubbed it all over. And like, that was it, dude. No more buffets.
00:44:12.660
They've ruined it for me forever. I will never any buffet. I don't know. No buffet. I won't
00:44:17.420
fucking do it. No matter what you have that image burned in your head, dude, dude, but we got to
00:44:22.600
get Scott. Go get Scott right now. We're going to get Scott in here and we're going to, we're going
00:44:26.160
to fucking ask him about the truth of the story. Okay. So dude, I'm telling you, man, it was like
00:44:30.700
such a bad deal that it like, you've been permanently scarred. Dude, I listen, man, it
00:44:37.080
can, it can fucking, I can't get the image out of my head. Like it's always, it haunts
00:44:42.920
me. Like how do, how do people get like, you guys all know somebody eats like that, right?
00:44:48.680
No. Yeah. You do. You lie. Like I'm talking about like ribs, like dude, they're eating ribs.
00:44:53.560
They just got shit all over them. Like dude, I don't know. On their ears. You're like, how,
00:44:57.520
like how did the sauce get on your earlobe? Dude, how? Like I don't get it, man. And like
00:45:02.600
this may be the most interesting tangent we've ever gotten. I'm just saying like you motherfuckers
00:45:07.780
out there eating ribs, getting shit above your eyes. How does that even happen? Yeah. Here
00:45:12.200
he comes. Here he comes. Here he comes. Only on the MFCEO project. Ladies and gentlemen,
00:45:16.920
sit down in the chair here real quick, just real quick. And when you talk, you got to like get
00:45:21.080
your face up to the microphone. So if you don't think this is live and we have fun, this is
00:45:24.220
about real as a guest. So we do our, we do our podcast in my office, in the conference
00:45:28.440
room. It's on. Yeah. So to help people visualize, I just got done telling the story why we don't
00:45:35.000
eat at buffets anymore. Do you remember why? Emperor's walk. And what, what did we see?
00:45:40.520
Ole had gravy dripping off her face. I said nothing to him. What, what the fuck was going on there?
00:45:47.640
Was it gravy? Dude, it was sweet and sour gravy. It looked like some sort of chewed up mash
00:45:53.320
dribble, just all over running down. It was like in her fucking hair, dude. It was
00:45:58.120
everywhere. So just so you know that I wasn't making that up, I had to call him in here and
00:46:03.520
not say shit and have him validate that story. Have you eaten a buffet since then? I certainly
00:46:09.040
haven't eaten there. No. All right. So he might be getting over it. I'm traumatized. Yeah.
00:46:13.860
Like that shit. Do you not remember that perfectly? Yeah, that was bad. Yeah. We got up and left,
00:46:17.940
dude. Like we left, like we looked over and he's like, he looks over and he goes, dude,
00:46:23.040
look over there. And I'm like, what the fuck, man? Dude, it was over. We had to leave. We
00:46:27.520
had to leave. Cause Scott fucking poured it out. The fucking, the sweet and sour sauce
00:46:31.460
monster. That's pretty bad. All right. Well, Scott, all right. Scott for appearing. I've got
00:46:35.360
other good stories too. Just let me know. Yeah. Scott for appearing on the MF CEO podcast,
00:46:39.680
you get to keep your job. Yeah. So dude, we fucking, we fucking left that. We left that
00:46:45.640
place and do you know what? Now it's out of business, you know? Anyway. So what were
00:46:52.520
we talking about? So are other buffets because they were traumatized like you to never go to
00:46:56.100
a buffet again. I won't go, man. I won't do it. I've never been to, I have not been to
00:46:59.940
a buffet since then. I won't go. Nice. So benefits of humility. Yeah. All right. Don't fucking
00:47:09.100
eat with shit all over your face. It's just rude. It offends my eyeballs. Dude. I wish
00:47:16.280
I could find some way to tie this in. Do you know people that eat, that get shit all over
00:47:21.000
their face when they eat? Actually, my brother does. Is it not disgusting? It still baffles
00:47:25.440
me to this day. Cause the kid's like 15 and he'll, like you said, it'll be above like his
00:47:29.560
eyebrows. It was like, what the fuck are you doing? Dude, it's like people get totally wild
00:47:34.340
about eating like fucking shit like that, man. And it'll get that way with like macaroni and
00:47:37.700
cheese. Like where he's eating with a fucking utensil. Like not like ribs, but it's like,
00:47:41.540
he's got it up here in his forehead and it's like, what? Dude, what is that? Do you, Ben,
00:47:48.940
you're dying, dude. What's going through my mind right now if I'll ever go to another fucking
00:47:55.200
buffet for the rest of my life. Oh man. Fuck. All right. That's the show. We'll see you guys
00:48:02.020
later. Fuck man. All right. Where were we anyway? Well, I'm not.
00:48:07.700
Sure. Just to be honest with you. Okay. So we were talking about the ways that we're
00:48:11.700
talking about the humility. You have to be humble if you want people to, to go to battle
00:48:16.120
with you. Right. You know what I'm saying? You've got to, and you've got to give that
00:48:19.220
love and humility and appreciation and value first and they will bring it back. And for
00:48:23.660
you to be able to do that, you have to be humble. Right. Okay. I remember there was a
00:48:26.500
time I went, it's a my versus our mentality of a leader. And I was at a very large accounting
00:48:33.780
firm preparing for an opportunity to speak. And, and I said, what is it that, that makes
00:48:38.520
your company different? And he said, it's a my versus our mentality. He said, these are
00:48:43.540
our clients. He says, if somebody brings in a client, that's not my client. It's not my
00:48:47.800
assistant. It's our team. It's our clients. We do everything jointly. And he said, if people
00:48:53.460
aren't communicating that way, we have a problem because it hurts our culture. And I actually went
00:48:58.220
back and I remembered and I wasn't doing it. And I don't think anybody listening, you do it
00:49:01.840
intentionally. I hope you don't do it intentionally, but I remembered, I would say things like my
00:49:06.240
assistant. Oh, my assistant is going to reach out to you. And now I look back on it. It's
00:49:10.400
like, what the hell was I communicating? I don't own that person. Right. And I started changing
00:49:14.400
the communication to say a member of our team is going to be reaching out to you. That's
00:49:18.520
a great point. I felt better, but I was empowered going. That was my belief. Right. I didn't believe
00:49:24.140
that I possessed ownership over my assistant, but she's part of our team. She started hearing
00:49:29.400
me communicate that way. We've adapted that on our team and it fires me up when I talk
00:49:35.680
about it. Dude, the point you're making there is a point that is so powerful, but it's so
00:49:43.100
hard to put into practice. Okay. And for you guys listening that manage people, if you could
00:49:49.420
start to curb your communication, like to reflect everybody being on the same team, you're going
00:49:56.400
to see a huge improvement in culture immediately. Um, I have struggled with this, especially
00:50:02.880
because I get, when I get upset, you know, I have a tendency to point at guys and say,
00:50:08.260
what the fuck are you guys doing? Blah, blah, blah, blah, blah. And to this day, I still
00:50:12.080
do that sometimes, but I try. And when I, when I do say, look guys, instead of saying, what
00:50:18.920
the fuck are you guys doing? I say, look, we are fucking failing at this. We are not doing
00:50:23.220
a good job at this. And just by changing that thing from pointing right to somebody to saying,
00:50:28.220
look, we are not doing this. We are not executing dude. The, the, the, the amount of information
00:50:34.020
they're able to receive and turn around and go fix. It's, it's, it, it's a difference between
00:50:40.300
an ice cube and an iceberg. It's just totally fucking different.
00:50:43.760
So I want to capture this. So you just heard Andy, that's being humble saying I recognize
00:50:48.480
I didn't do, I still, I still struggle with that. So cause I get so pissed off and I'm
00:50:52.120
like, what the fuck? Cause I'm not the one out there making the mistake, but the reality
00:50:55.820
is I have to take responsibility for their performance. Cause I'm the leader that I am.
00:51:01.820
If they're not performing, it's cause I didn't fucking coach them well enough. And I have to
00:51:05.520
accept that. So if you're one of those leaders out there where, as we referenced it earlier,
00:51:10.260
Andy say in the company that's at X and the ego's big and I'm not interested in growing,
00:51:15.420
this is your opportunity. If you're listening to this while working out, you're at home.
00:51:19.000
There's nobody around, nobody seeing you shake your head. This is an opportunity for you to
00:51:23.120
grow. Andy and I are saying, if that's the way you're running your business, this is an
00:51:26.740
opportunity. I used to say that my word now it's our, now it's we, you can change it.
00:51:31.860
If you want to your employees that are on your team, they're not listening or they're not
00:51:36.720
watching you listen to this podcast. You can choose to change, but it has to be your choice.
00:51:41.340
And I guarantee you, you'll grow. Oh dude, you'll see a huge switch in the way that people
00:51:46.060
communicate with each other and the performance. Because what you're doing is you're, you're
00:51:50.480
inspiring them to go out and work. Cause you know what they say when they hear you say that
00:51:55.380
when they hear you say, cause I have this saying that I use it's when things go right, it's, it's,
00:52:01.680
it's we, when things go wrong, it's I. All right. And when you fuck up and you stand there and you say,
00:52:06.860
look guys, sales are not, they're down because I haven't fucking taught you guys well enough.
00:52:12.060
It's my fault. I take responsibility. You know what your team is thinking whenever you sit there
00:52:16.640
and say that they're saying that, you know what they're saying? They're saying, fuck dude, look
00:52:20.600
at this guy sitting here blaming himself when I didn't go out and execute. And you know what they
00:52:24.100
do? They go out and fucking execute. What I really love about what you guys are talking about is that
00:52:28.740
this is a very concrete, actionable thing that you can do adjusting your language. So what are,
00:52:33.620
what are some other ways that you, you know, we, we didn't necessarily include this in the original
00:52:38.160
outline of, of, of the podcast as we, as we conceived it, but I love the direction that this
00:52:43.100
is going. So what are some other actionable things you can do to show humility, to express
00:52:47.340
humility? I think, I think asking, I think asking your team, don't be the guy that has all the
00:52:53.940
fucking answers. Okay. Be the guy who goes in and says, look, man, I don't, when you don't know,
00:53:00.900
come into your team, show your vulnerability, say, look, I don't know the answer to this question.
00:53:06.320
What do you guys think? Okay. That's another actionable item. Be humble enough to know what
00:53:11.740
you don't know, go in and admit it. And then say, Hey, what do you guys think? Okay. That's
00:53:18.160
another way to show humility and create loyalty amongst your employees. I, I exactly the concept
00:53:24.500
you're making. I always refer to it as questions over statements, right? I think our naturalness is a
00:53:28.960
human being. I want to come and Andy do this, right? Hey, what do you think is working right
00:53:32.560
now? What's effective? What's driving the process for you? What's making you feel good about your
00:53:37.100
work right now? Even though Andy already knows what to say, it's asking the questions,
00:53:41.700
dude, I'm just overstatement. I'm just picturing you with like barbecue sauce all over your face.
00:53:47.000
I thought it was sweet and sour sauce, man. It's some kind of fucking sauce. Yeah. Well,
00:53:50.820
you actually mentioned one earlier. We didn't actually codify it with a point, but which is,
00:53:55.300
you know, celebrate your, the people around you, like give them the credit, get hold them.
00:54:00.580
No question. That's what I'm saying. Like, dude, if you're the business owner, you're, you're,
00:54:04.740
you're, your credit is your fucking paycheck. You know, these guys are, they're coming to work.
00:54:08.920
They're making less money than you most likely, you know, sometimes in the beginning, they're
00:54:12.300
making more money than you, but I'm, as you mature, you're probably going to make more money
00:54:15.920
than them and you have to get good at giving them the credit. You know, a lot of the, a lot of
00:54:20.000
people don't work necessarily for money. They work for different motivations. And one of the things
00:54:24.700
is they want to contribute and they want to be recognized for that contribution. And so
00:54:28.340
if you're a guy that takes all the credit, every time you get some award or get some,
00:54:32.600
you know, you know, like, dude, I got that entrepreneur of the year award from secret
00:54:36.180
entourage. And like, as much as I was like honored to get it, I also felt like kind of embarrassed
00:54:41.060
to get it because it's like, I feel like I'm getting the credit that I don't even deserve.
00:54:44.820
I'm just getting the credit of these guys doing work and that's, you know, I don't know.
00:54:49.100
I don't feel right about it sometimes, you know, and some turned around and given the credit
00:54:52.940
back. Yeah. But I'm saying it's like some, some owners of companies will take that shit
00:54:57.380
and run with it. Like they're the champion. And like, dude, you know what their employees
00:55:00.400
say when they go to happy hour together? It's like, God, what a fucking cocksucker that
00:55:03.460
guy is. You know what I mean? They're not inspired to come to battle for you. You know? And that's
00:55:08.240
what I say, man. It's not, it's not work, dude. We're going to fucking battle.
00:55:11.660
Another thing that you've told me before that I think is definitely an expression of humility
00:55:15.260
is you've said that, that you invest in the people that come work for you in such a way
00:55:21.420
that you improve them as people so that if they end up leaving, that's okay. I mean,
00:55:26.480
you're, you're, you're, you're a man. You know what I'm saying? Like that, that's definitely
00:55:29.940
humility because you're putting the other person first. Yeah. Here's the unfortunate reality
00:55:33.780
of business. Business grows at a slower pace at what people's career, where people want
00:55:40.040
to be in their careers usually. So like what I mean by that is it takes 20 years to get where
00:55:44.280
you want to go in business and that same guy who's 20 years old, he's going to be 40 years
00:55:48.100
old at the end of that, at the end of that time. And he's going to be, want to progress
00:55:51.020
a lot further than what he might've been able to during that time, if that makes sense.
00:55:55.260
So, you know, usually that guy wants to do what the business does in 10 years. So he wants
00:56:01.540
his career to grow as much as the business would grow in 20 years in 10. Does that make sense?
00:56:06.440
Absolutely. So, so you have to understand that people are going to come into your organization,
00:56:12.120
they're going to be there for a while and then they're going to move on to other things. It's
00:56:15.060
just a natural progression, especially if you're in a place like we are, where we have a retail
00:56:19.260
company, you know, uh, typically that's a younger person's type of job that, you know, that's
00:56:24.440
just the nature of the beast. Um, and so what we make our goal is this is, you know, no matter
00:56:31.040
how long you're here, no matter how long you commit to our cause or become a part of our team
00:56:35.860
or become a part of our culture. I want these guys and these girls that come and work for
00:56:40.300
us to be better prepared for the real world when they leave here, if they leave here than
00:56:46.020
when they came in. And you know what, when you invest in people like that, when you help
00:56:50.440
these guys learn the habits of reading and progressing and moving forward and success
00:56:55.380
habits and all this shit, dude, they, they become, even when they leave and move on, they're
00:57:00.320
your best advocate because they respect what you've done for them. So you're putting another
00:57:04.920
advocate on the street for your company. You know what I mean? It's not, Oh man, they
00:57:10.000
bailed on me or they blah, blah, blah. You have to understand that people are going to
00:57:13.060
progress and they're going to want to move on. I, my, one of my most proud things is that
00:57:17.180
I have a number of people who have been employees of mine at this point in my career that have
00:57:21.580
gone on to become successful lawyers. You know, one of our, one of our, one of a guy
00:57:25.860
who's one of my best friends used to work here, went to a law school, graduated. He's now
00:57:32.400
one of the top 10 attorneys in Missouri. Okay. Now, uh, we, and on the other hand, we have
00:57:38.960
this other guy who left this, left the company, went to law school, graduated, decided it wasn't
00:57:44.060
for him. Now he owns two supplement superstore franchises. You know what I mean? So seeing
00:57:48.360
guys come through and we have a number of other stories of successful guys, but seeing
00:57:53.000
guy, I just use those two examples cause they're both lawyers, but, but seeing those guys come
00:57:57.900
through, progress, learn, and then go on to do their own thing is one of the most rewarding
00:58:02.600
things that you could ever have happen. It's like, um, it's like a success school, you know,
00:58:07.400
like S2, that's what, that's what it stands for. It's success school. It's not just something
00:58:11.160
with superstore. You know what I mean? And that's, that's what we do here. And, and, and
00:58:15.940
people appreciate that. And they become home, they become loyal, um, for life because of
00:58:20.880
it, you know, that's awesome. Um, but you know, it, it takes effort to do that. And a lot
00:58:27.780
of companies won't put the effort nor the care. They look at employees like they're just pieces
00:58:34.760
of a machine. And we're to a point now where there's so many companies that are working
00:58:38.240
to develop good culture that if you continue to look at your employees, like they're just
00:58:42.000
cogs in a machine, you're going to have a really hard time being productive. You're
00:58:45.380
going to have a really hard time attracting good people. And you're going to have a really
00:58:48.080
hard time keeping people. Cause the reality is, is people just want more than that. They
00:58:52.180
want a purpose and you have to figure out how to give that to them.
00:58:55.800
Hmm. So actionable items, change the language from I to we focus on team, listen, get feedback,
00:59:07.980
celebrate people's successes, invest in their future, invest in their future. These are,
00:59:12.240
these are all, I mean, I, you know, you've said this before, Andy, and I'm not trying to
00:59:16.360
knock anything that we've been saying. A lot of this is not rocket science. You just literally
00:59:20.240
have to think, okay, it's not about me, but how many people do you see out there on a
00:59:23.940
company's doing it? Yeah. You know, it's not rocket science. It's very simple shit,
00:59:27.960
but you don't see a lot of companies doing it. Especially it's popular now with like the big
00:59:32.860
companies. Like it's very popular with like the Googles and the, and the, the apples, you know,
00:59:37.860
and the Facebooks, but you don't see small companies, which is what we are essentially
00:59:42.360
doing these kinds of things. They're there, which is why they aren't big companies because
00:59:47.320
the owners come in, they put their fucking feet on the desk. They think they're the boss
00:59:51.860
hog and you know, they treat their employees like they're fucking, they're just poor green
00:59:57.520
on their desk. And it's not the way it is, man. Right. Well, this conversation has had
01:00:01.920
a lot of different topics and been far ranging, including sweet and sour sauce. But if you
01:00:07.340
don't mind, I think one of the best ways that we could wrap this all up is to return to one
01:00:12.320
of your original points, which was humility is so important because without it, you can't
01:00:17.680
improve. And so, you know, me, I want actionable items. I want practicality. So can we just all
01:00:23.140
close up by basically saying, what are, what are some sources of learning? What are some sources
01:00:30.340
of information and, and self-improvement that you guys use, uh, to get better to both not,
01:00:36.140
not just for success in life, but, but specifically to improve, you know, your, your business knowledge,
01:00:43.320
I mean, everybody knows I'm a voracious reader. Um, I make no secret about that. I'm a heavily,
01:00:49.120
uh, I'm a heavy advocate of reading. Um, I still read a book a week. It's, it's one of the things
01:00:54.580
I've done for years and years and years. Um, you know, books are a great way to learn. It's a great
01:01:00.780
way to remind yourself what you don't know, which will help keep you humble. Um, you know, I like
01:01:06.880
personally also, besides just reading, I like to, I like to pick the brains of people that are further
01:01:12.260
down the road than I am, you know, older guys and older women who have just not necessarily built
01:01:18.120
business, but just live more life, you know, people who have more life experience. Um, you know,
01:01:24.600
a lot of, a lot of people look at older people and think, oh man, you know, they're just in the way
01:01:29.860
and blah, blah, blah. Dude, you have no idea what that person's life has been like. And you need to
01:01:34.280
recognize the knowledge that that person holds just by simply being alive the amount of time they've
01:01:40.160
been alive. And you know, I, one of my favorite things to do is talk to, uh, Emily's grandma.
01:01:46.280
Emily has an 85 year old, 86 year old grandma who's like totally with it. She's the biggest
01:01:51.580
Cardinals fan ever. She knows more about baseball than anybody. I know she knows every stat, every
01:01:56.180
player, everything that's going on. She could name batting averages to the day of every single
01:02:00.360
Cardinal player. And like, it freaked me out when I first met her too, because I, like, I thought
01:02:04.460
she was going to be like a typical older person and kind of like, not, you know, not just not as
01:02:09.120
witty as she is and sharp. So I started talking to her and she's like, why are you talking to me?
01:02:14.100
Like I'm three, you know, why are you talking so loud? I'm like, I'm like, well, she starts talking
01:02:19.360
to me about baseball and I'm like, Holy shit. You know? So, but anyway, dude, talking to her for an
01:02:25.680
hour, you just learn so much about, you know, the way things have been, how they progressed. And
01:02:31.080
you know, people don't, I don't know. That's one of my favorite things to do. I mean, what do you
01:02:35.420
think? For me, it's, you had mentioned it earlier, humble and hungry, you know, stay humble and hungry
01:02:40.920
and continually ask yourself, what can I do to get better today? So whether it's reading,
01:02:45.400
surrounding yourself with great people, being exposed to coaches, to mentors, what can you do
01:02:49.600
to improve every single day? And like Andy's powerless prize fighter day for me, focus on the
01:02:55.020
things that make you better every single day. And that's typically the work, you know, you feel the
01:03:00.420
most, you feel the most gratified in a day when you know that you've given that day your all and
01:03:06.080
then you can look and say, okay, what can I do to continue to improve? And I think that keeps you
01:03:09.340
humble. Yeah. Hard work keeps you humble rather than say, look at me, this is so great. Here's
01:03:12.960
what I did yesterday or the week before. Quit worrying about all the things that you did. Just
01:03:16.420
try to get better today. Yeah. And, and, and that's, that goes along to like another point that I wanted
01:03:20.960
to close up with too is learning the most valuable skill that you can learn is to be self-aware
01:03:27.420
in terms of where you are. And when I say self-aware, I don't mean, what I mean is when most people look
01:03:34.980
in the mirror, whether physically or mentally, they don't see what is really there. You know,
01:03:39.740
they either see a totally inflated, better version of themselves that's not there. Um,
01:03:45.800
we usually call those people, what, what do we call them? You know, arrogant, you know, uh,
01:03:52.900
we call them fucking egotistical, you know, centered, self-centered. Um, and then you see
01:03:59.160
people who, who look in the mirror and they see much less than what is actually there,
01:04:04.320
you know, and those are people that suffer from low self-esteem. Um, you know, what are some other
01:04:09.540
things that we would say? You know, I think that's the big one, right? No confidence, no confidence.
01:04:13.880
You know, they just see, couldn't it also mean high expectations for themselves? What do you mean?
01:04:17.720
Like if you look in the mirror and you see something less than what you, where you should
01:04:21.800
be? Yeah. But see what I'm trying to point. Yes, you can. But the point I'm trying to make here is
01:04:26.460
that being self-aware is seeing what's really there. Okay. You're, you have a good measure on
01:04:32.260
exactly where you're strong. Okay. And exactly where you're weak in what area, because everybody's
01:04:40.080
got good points and everybody's got bad points. Right. And, and I think developing that ability to
01:04:44.540
look in the mirror and think about where you're strong, what you're good at and being honest with
01:04:49.500
yourself about it. Hey, I'm, I'm out of a scale of a hundred. I'm an 85 here, you know, on a scale
01:04:54.860
of a hundred of this other skill, I'm a 70 here, you know, and I'm a 20 here and being able to kind
01:05:01.200
of gauge yourself, um, from a realistic fashion is a really good way to stay humble because, you know,
01:05:07.900
you know exactly where you are. As I listened to you talk, Andy, I think of the mental toughness
01:05:12.740
playbook, Ben, and the, the early, um, module about breathing through the truth and being very
01:05:18.020
honest with yourself about who you are and, and just having a sober assessment of your
01:05:23.000
strengths and weaknesses. Yeah. That's the first mental training tool. It's attaining belief in
01:05:26.580
yourself, which I alluded to earlier. It doesn't mean, you know, Andy and I are saying, you don't
01:05:30.260
believe in yourself. It's where you are right now. Be self-aware. What is the truth? Cause that's
01:05:34.420
how you grow. Right. How do you grow? Well, the truth of where I am right now is a reflection
01:05:38.220
of X, Y, and Z. I'm going to grow on X, Y, and Z. And the truth doesn't mean that you're
01:05:43.200
a piece of shit that you might be really good in some areas. You know what I mean? Absolutely.
01:05:47.220
And you have to take inventory and say, all right, look, I've like, here's for me, for
01:05:50.780
example, like I always beat the shit out of myself for being way far behind where I should
01:05:55.440
be. Contrary to what people might think, you know, I do not feel like a successful person
01:06:01.000
in business. You know, I think we've done okay. I don't think we've done great. There's far
01:06:06.280
many people have done much better than myself. So, you know, I beat the shit out of myself
01:06:11.000
about that. So I have to look in the mirror and remind myself and say, you know what,
01:06:15.460
man, think about where you started, what you started with and where you are now and look
01:06:20.860
around at the shit that you've built. And I have to remind myself that, you know, Hey,
01:06:25.240
we've done some cool shit. You know what I mean? And we've done some areas that are, I've
01:06:29.420
done well in certain areas. And, you know, that's why it annoys me when people say, start
01:06:34.480
throwing humility around. Cause like the reality is I look in the mirror and I see
01:06:38.240
somebody who's fucking 10 years behind where they should be. And that's what keeps me hungry.
01:06:42.460
You know, that's what keeps me coming to work with intensity and with fire and wanting to
01:06:46.200
kick ass. You know, people who sit around and talk about life at the top or life at the top
01:06:51.940
of the mountain, or I'm, you know, it's lonely on top, blah, blah, blah. Dude, the context
01:06:57.380
of what you're even saying is ridiculous. Like you're not at the fucking top. Bill Gates at the
01:07:02.140
fucking top. You know what I'm saying? Warren Buffett's at the top. Steve Jobs was at the
01:07:06.560
top. None of you fucking listening are at the top. None of my competitors that I compete
01:07:11.800
with in my industry are at the top. I don't care if you're the best. I don't care if you're
01:07:16.140
Herbalife who does multi billions of dollars, you're not at the fucking top. You might be
01:07:20.180
at the top of our industry. You're not at the top. You see what I'm saying?
01:07:24.000
Absolutely. I love that we've kind of landed on this because it's so foundational and you know,
01:07:29.700
everything that we're saying literally, literally goes back centuries to ancient Rome where the,
01:07:35.860
where the, the words printed on the temple are know yourself. And this whole concept of
01:07:41.040
self-knowledge and self-awareness is so foundational to getting better, to understanding, you know,
01:07:46.220
how you, how you can be the best and to realize that your own full, full potential and your,
01:07:51.320
your, uh, how you're going to succeed in everything you do.
01:07:54.600
And I think that's the definition of success. I mean, for me, I don't know,
01:07:58.220
and we've never even talked about this could be a whole different conversation, but the way I define
01:08:03.080
success is for fulfillment of your true potential. And so if you think about success in that aspect
01:08:09.040
and not financially, not a materialistic wise, not, um, physically, you just think about fulfillment
01:08:15.040
of your true potential. It's impossible to fulfill your potential unless you know who you really are
01:08:21.020
and where you are at this current time. It's impossible. So in humility is a key aspect of realizing that.
01:08:28.220
Well, real quick, let me share the, uh, the information that people need to know about this episode.
01:08:32.860
Once again, show notes and links galore for this episode can be found at the MFCEO.com
01:08:38.520
slash P12. Uh, also remember first week of September, we're going to be announcing the review
01:08:44.360
contest winners. If you haven't sent us a review from iTunes, just take a screenshot of it, email it
01:08:50.600
to us and you will be eligible for some sort of amazing prize. We're not sure what it is quite yet,
01:08:55.700
but we'll know by the first week of September and we'll announce it on our social media sites.
01:09:00.420
And, uh, probably not on the, um, probably not on the, the, uh, podcast because it's prerecorded,
01:09:06.360
but we will make it clear if you've won it. And then finally, just our primary social media
01:09:11.140
connections at Andy Frisella at continued fight and at Vaughn Kohler.
01:09:18.020
So I guess I'll wrap it up. Basic, basic shit. All right, guys, if you're full of pride,
01:09:23.180
people aren't going to like you. That's the bottom line. You won't have friends. You'll never get
01:09:26.560
better. Um, you're never going to create a cult following for yourself. You're never going to
01:09:30.900
create loyalty amongst your employees or your customers. If you're humble, people will be
01:09:35.340
drawn to you. They're going to be fiercely loyal. They're going to do whatever they can to help you
01:09:38.780
succeed because you're helping them get better first. So it's really a no brainer. Be fucking
01:09:44.700
humble. Go out and do work. Catch you next time.