#273： How to Get a Job Promotion This Year
Episode Stats
Summary
For many of you listening, getting a promotion or a raise this year is likely a New Year s goal. But what s the best approach to take to ensure this desire becomes a reality? My guest today argues that if you want to ask for that promotion this year, you need to start laying the groundwork months before making that pitch to your boss. And she walks us through exactly what you should do to establish that groundwork.
Transcript
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Brett McKay here and welcome to another edition of the Art of Manliness podcast. So for many of
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you listening, getting a promotion or a raise this year is likely a New Year's goal. But what's
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the best approach to take to ensure this desire becomes a reality? My guest today argues that if
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you want to ask for that promotion this year, you need to start laying the groundwork months
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before making that pitch to your boss. And she walks us through exactly what you need
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to establish that groundwork. Her name is Frances Cole-Jones. She's an executive image consultant
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and the author of How to Wow and a regular guest on the Art of Manliness podcast. Today
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on the show, Frances shares the common mistakes people make when asking for promotion, as well
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as the exact steps you need to take months before making your request in order to set
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yourself up for success. And we also discuss what to do if that answer to your request
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for promotion or raise ends up being no. This episode is packed with actionable advice. After
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the show is over, check out the show notes at aom.is slash promotion.
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Well, it's glad to have you back. We've had you on several times now to talk about personal
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presentation, business etiquette, just how does Excel in the workforce, in the workplace.
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And every time we've had you on the show, we've invited our listeners to go to your website
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because you have a form there where people can ask you questions about anything, about dress
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and appearance, business etiquette, whatever. And every time we've done that, we've had tons
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of responses from our listeners. And it seems like this time around, there are a lot of
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questions about asking for promotion. Because it's a new year, I imagine people are thinking
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about setting resolutions for themselves. And I'm sure one resolution is to ask for promotion
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because a promotion means new responsibilities, new opportunities for professional and personal
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So let's talk about promotions today, how to ask for a promotion.
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But I imagine asking for a promotion isn't something you just show up to the boss one
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So what kind of groundwork? So I mean, I imagine there's some groundwork you should do before
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you even ask for a promotion. So what does that look like?
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Well, I think, yes, that's one of the reasons why it's so important to start thinking about
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it in January. If it's something that you want to have happen, say in 2017, because everybody
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has different timelines and different budgets. And you need to factor that in because, you know,
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one of the things that your boss wants to know is that you can think like an executive
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and that you have considered things from his or her point of view.
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So, I mean, the same way you can't just expect to lose 10 pounds tomorrow, you can't expect
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to be promoted tomorrow. But, you know, do lay the groundwork now. And I have a couple
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of, you know, three or four things that I do want you to be doing and three or four things
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that I never want you to do in order to get your boss and yourself in the right, you know,
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So in terms of things that I think are important to think about, you know, it sounds, you know,
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really basic. But one of the things that, you know, everyone talks about is dress for the
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job you want, not the job that you have. And this is true if you do want to get promoted.
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I mean, your boss and the other, you know, C-suite people want to know that you are paying
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attention to them. So, you know, just a really simple example is if your office has dressed
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down Friday, but nobody in the position that you would like to be in dresses down on Friday,
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then as much as you want to come in, in your jeans and your sneakers, you know, my first
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recommendation would be don't do that. You know, show them that you're willing to step up
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and, you know, do what they're doing. So, I mean, again, this is a very small thing,
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but it seems to make a big impression. One of the other things that I think is really important
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to do is to speak up. And that, you know, that isn't just in meetings. That is, you know,
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as seemingly small as a lot of people get into the elevator with their CEO or their boss.
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And, you know, one of two things happens. You know, one is they just, you know, completely
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become mute and they don't say a word. They don't acknowledge that that person is in the
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elevator with them. The other thing that they can do that's almost, well, that's equally
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troubling, maybe more troubling, is that they just continue either having some wacky conversation
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with a colleague in the elevator about something that maybe they shouldn't be talking about in front
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of their boss. Or, you know, they just take out their phone and they stare at it as if it's, you
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know, a crystal ball. So, what I really want you to do in those moments is to just say to your boss or
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your CEO, you know, good morning or good afternoon and how are you and how was your weekend and,
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you know, how was your holiday, whatever it might be. But just to, again, people are looking for more
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than, you know, the skills that are directly applicable to your job. They're looking to make
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sure that you have soft skills. And soft skills include being able to make small talk. So, yes,
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Also, I mean, I imagine that that's important too because if you're getting promoted, it might
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mean you're going to be working with the boss or have more contact with him on a more frequent
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basis. So, he wants to know that, you know, do I get along with this guy? Will I enjoy spending
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more time with him? They want to be able to picture you already being part of the team.
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And this is just a really easy way to make that happen.
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And on the dress thing, so what if you work in a company where it's very casual? Should
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you stay casual? You don't want to like overdress for the job, right? Like if you're the CEOs
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are wearing, you know, t-shirt and jeans, like you might, you don't want to wear a suit.
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No, no, you don't want to do that. Don't come in in your ascot.
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I'm telling you, I did see somebody in my office one day at an ascot. Anyway.
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Especially when they're standing at a Xerox machine. But at any rate, we'll set that to
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one side for the moment. And no, you don't want to dress better than your boss because
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then he's kind of wondering whether or not you even need a raise. But I would say you want
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to dress at the level of whoever is in charge of you.
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The other thing I want people to think about is that, you know, as I was saying, you need
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to factor in the timeline. And if you haven't or you don't have a specific review set up
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with your boss, you know, now's the time to get that in place. Because what you could do
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is you could have a review and find out there's six or seven things that your boss wants you
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to work on. And so let's find out what those are. So now's a good time if you don't have
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a review set up or you don't have a standing appointment for that to just, you know, tell
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your boss, this is something that I'm thinking about. I'd love to, you know, set up some time
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with you to talk about what you might think I can do to improve. But in general, what I
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would prefer that you not do is don't pounce on your boss with that request. Because it's
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going to make him or her feel, you know, you don't want to leave them feeling like you're
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putting them on the spot. So don't tag it on to the end of another conversation, send them
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a very specific email and just say, you know, performance review could be the subject line.
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And, you know, just very upbeat, you know, I really want to make sure that I meet and exceed
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your expectations this year. I don't have a formal review set up. I'd love to set something
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like that up with you. Things like that. You don't want anyone to feel like they're in trouble.
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Okay. And you're still not asking for promotion yet. You're just looking.
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No, you're just, this is, yes, this is just letting them know that you want to exceed,
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meet and exceed expectations this year. And that you also have the insight into the company
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to realize this isn't something that's going to happen overnight. That you're aware of timelines
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and budget constraints. But do, yes, you do want to set something up as soon as possible.
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Okay. So those are the do's. What about the don'ts that you should kind of think about as
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you're preparing to ask for a promotion or a raise?
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Right. Well, so the don'ts are kind of, in the same way Santa Claus is ostensibly watching you all year,
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you know, your boss and the other C-suite team are watching all the time to see what you're doing
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and how you're doing it. And there are a couple of things that when they see them, they think,
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huh, I would prefer not to have that person be part of my day to day life. You know, one of those
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things is somebody who can never praise or give credit to their coworkers. You know, they, again,
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leaders are looking for fellow leaders. And one of the easiest ways to convince people that you're
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ready to lead a team is to, if somebody's done a good job, you know, say in the meeting, you know,
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I couldn't have done it without so-and-so their, their support, their help was invaluable.
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So just really make sure that you are seen to be that person who's big enough and essentially ego
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free enough to spread around the praise and, you know, make sure that everybody, the sun shines on
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everybody. So the other thing is, is that, you know, and this can be hard, you know, nobody wants
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to promote somebody who's a sulker. Um, and we all know those people who sulk, who, if they are in a
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meeting and someone talks over them, they get petulant and there's pen throwing or head tossing or eye
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rolling, just don't do it. You know, you can interject calmly, you can clean it up later.
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There are a number of strategies, but sulking never, ever, you know, never, ever does. Well,
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the other ways that people tend to sulk is that, you know, if they, if things don't go their way,
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all of a sudden they have a mysterious illness and there are two or three, you know, sudden sick days
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when they've been healthy as a horse the day before. Um, or, you know, they'll have a temper
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tantrum with, with, you know, team members or other people, you know, in the break room. So yeah,
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none of those things is going to go very far because that's the kind of thing where everybody
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might participate in your temper tantrum in the moment, but word gets around the office that, uh,
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that that occurred and, uh, it's disquieting to people. So. And the other thing too, is like,
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don't foist it upon your, your boss. Like don't just suddenly out of the blue, Hey, I'd like a
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promotion. Like you got to slowly do it. Well, that's, you know, it's one of the things that's
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interesting. Like I have is, as I think about promotions, um, asking for promotion is both a do
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and a don't. So there are ways to ask for it that are a don't, you know, don't pounce on your boss.
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As we said, don't say, you know, tomorrow, Hey, thinking I might be better in your job. Um,
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one of the other things I don't want you to do when you're talking to your boss about possibly being
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promoted is don't talk about your feelings. So this isn't the time to say, well, you know,
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Brett got promoted last year and I think that I should be promoted because, because nobody,
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no one cares how you feel about it. I know I, it's not fair. It's never something that you need to
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want to, or want to say in a review or in a conversation about a promotion, because those
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aren't, it's not about fairness. It's about facts. So this is your time to not talk about your feelings.
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And the other thing is I don't want you to neglect having a number or a position or a title in mind,
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because what can happen is you can say, you know, I'm thinking I'd like to be promoted or I'm thinking
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I deserve a raise. And your boss says to you, that's great. What were you thinking of? And then
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you're left with your mouth kind of opening and closing like a goldfish. So you've got to have
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a very specific number or a title in mind and facts to back up why you think you deserve those
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things. Okay. So it sounds like, let's, so we've, we've kind of established some groundwork. I mean,
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basically a lot of the groundwork is going to come from that performance review, right?
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You schedule that performance review, you're going to get a list of things that your boss wants you to
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work on or things you can do so you can exceed expectations in your current job.
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I think the other thing is you want to walk in and say, here's how I think I can improve.
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Okay. So have ideas. Don't, don't make your boss do all the work.
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Yeah. Don't make your boss do it because the, he or she will, again, will be impressed with your
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insight into, you know, that you have that self-awareness. Like this is an area where I've
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really, really dropped the ball. And there's something that I want to work on. The other thing
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it does is it keeps you going down some crazy rabbit hole where you're working away on something
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your boss doesn't care about. I mean, if you go in with some goal that you think is, you know,
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and your boss is like, that wasn't important to me. Now's the time to find out what's important to
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Okay. So you have that list, you get whatever that is. Of course, you want to write this down.
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We've talked about this before in our conversations with, with you. Always have a pen and paper,
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write things down. Um, and then you schedule a follow-up meeting, I imagine probably six,
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seven months later would be about right. I think so. I mean, again, I think it's one of
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these moments that you want to say to your boss, you know, again, being mindful about timelines and
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when budgets, you know, everybody has a different end of year, you know, time of year. Oddly enough,
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a lot of people seem to make decisions in March. Um, so what you want to do is say,
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if I'm looking for this promotion, this raise, this title change, but by when would we need to
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meet again? So work backward from that date because in a dream world, you get to go in one more time
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and say, how am I doing? You know, rather than just getting to your end date and finding out,
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oh no, you're not getting promoted. Um, so, well, here's the question. So when you have that,
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uh, initial meeting about, um, feedback, right? Performance review, is that when you bring up
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the possibility of a promotion? Yes. I think you need to be very specific from the beginning.
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I'm meeting with you. I want to meet and exceed your expectations. My, among my goals for 2017
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is to be promoted to blah, blah. I mean, because also you need to know right then and there,
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if your boss turns to you and says, you know what, I've got to be frank with you. This is not
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something we have in our budget, or this is not how I see your career trajectory. This is not what
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I see as your career trajectory. Now's the time to find that out as well, because you need to be
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making other plans. And that's when you begin to start thinking about networking and all those other
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things. Um, so yes, you need to be very clear about your expectations in a nice way, in an upbeat way,
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again, not to make people feel like they're in trouble or like you're being either demanding or
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delusional. So what do you do in that meeting, right? Um, you're having that performance review
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where you're talking about possibly getting promotion in the year. Um, but you've had incidences
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in the past that, um, were bad, right? That left a bad, uh, impression upon, on your, on your boss.
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How do you speak about those so you can move forward in a positive direction?
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Yeah, well, this comes back to, as I said, walking in with things that you intend to improve on,
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because it does show self-awareness. If you walked in and say, you know what, in, you know,
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that meeting last week, I recognize that I didn't, you know, take ownership of this,
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or I didn't follow up in the timeframe, you know, that was requested or whatever it is.
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But if you can demonstrate that you know that you dropped the ball and that you have the intention
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of working on that, that goes a long way toward impressing people, um, about how serious you are
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So you, you do all that, um, you work on it and you've done everything you're supposed to,
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I mean, I, I imagine you should be documenting things you've done, um, throughout the time
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Yeah, no, I think you want to always, you know, keep a paper trail.
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You know, that's one of the things I talk about all the time, even after the meeting with your boss,
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where you have the goal setting, um, you know, performance review conversation,
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send a note following up, you know, this is, this is my understanding of, of our conversation today.
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These are the things you would like me to work on, but make sure you have all of that in writing.
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And then yes, as the months, weeks and months go by, just, you know, let them know that you
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I mean, without, I mean, I can see that kind of being annoying.
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I mean, yeah, no, you don't want, you don't want to overdo it.
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Um, I think that, you know, hopefully they, at this point have been impressed with the
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fact that you are intending to take charge of things.
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Um, so I don't think you need to follow up all the time and say like, Hey, I need a gold
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But, uh, but certainly, um, you know, if you do complete a big project and you think they
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haven't noticed it by all means, fire off an email, but then, but have that document
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So when you have the followup meeting, you can present like show, like, here's the value
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Um, I've exceeded expectations and you can show that to them.
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It's not just sort of some sort of hazy subjective thing.
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You actually have actual documentation of what you've done.
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And the other thing to think about in your performance, when, when you first go in for
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this meeting is that your boss could say some things to you that are upsetting.
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I mean, that you, for whatever reason are completely blindsided.
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You did not imagine that that was their perception of you.
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And if you are somebody who is temperamental, um, or emotional, you don't want to give into
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You don't want to suddenly start arguing with your boss.
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I, you know, well, okay, now we have a problem, um, or burst into tears.
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Um, so one of the things that I do recommend doing, if you have the time, um, and you're
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serious is to sit down with either a, another colleague who you feel has a good insight into
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you or with a friend, um, and have them say to you, like some of the things that they think
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you might be hearing in your performance review, just so, cause it can be shocking when it comes
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Um, and at least to have that experience of hearing it and responding to it in a less
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So, I mean, Francis, how do you go about, so you said to go in with a, a title and a number.
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So it's like a position you want and the number you want.
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Is it, I mean, it's kind of hazy, you know, cause it's going to, I guess it's going to
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differ from company to company, but is there any sort of general tips that you can?
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I think that it's one of these moments where hopefully, you know, you have a sense of how
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You have a sense of what people who are doing a similar job are being paid.
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Um, you know, you can go on to other, to websites and see, you know, if jobs like the one you
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are talking about, see what salaries are being offered.
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Um, you can check the ladders, you can check monster.com and just generally, you know, you
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don't want to have a come in with a number that's crazy.
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Um, but you also don't want to low ball yourself.
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So I think that you, but you, you know, one of the things that I, it's nice to give a range
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if they say, what are you looking for in terms of a raise while looking in terms, you know,
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something X to Y, you know, many companies do have fixed raises, unfortunately.
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And if that's the case, then have a few other things in mind that you might want, whether
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that's telecommuting or more vacation days or whatever it might be, but have a few
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options so that you don't just feel like, you know, the world is at an end if they can't
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give you, you know, the financial that you are looking for.
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So, uh, you've done all the groundwork, you've been working on things, you have your
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documentation, you enter the follow-up meeting.
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What did, what's that follow-up meeting look like six months later?
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I mean, is it just like, Hey, here's the thing I've done.
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Um, again, I would have, you know, not pounced on your boss around it.
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So write them a note, say, I'm looking forward to our follow-up meeting.
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I'm hoping, you know, we can talk through how I've, you know, met my goals and make some
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So let them know again that you're, that this is not just a rehash of what occurred last
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And, um, let's say you go to the meeting, you make your presentation and the boss says,
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I'd love to give you a raise, but you know, we've had this unexpected thing come up and
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Um, at this time, how do you, how should you handle something like that?
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I think that you want to, and the first thing you want to do as hard as it is, is to sympathize
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with your boss say, you know, I'm sorry that that occurred.
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I'm so sorry that this were in this company is in this situation.
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Again, they want to know that you're thinking like someone who is sitting in their seat.
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So show demonstrate that you recognize everything is not all about you.
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Um, and then, and then begin to put some, some timeframe into this, you know, given these
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circumstances, what, what, what do, what can you tell me or what do we know?
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Can you, is this something that's going to impact my ability to be promoted, you know,
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Um, so just begin to, and then you need to decide if this is something you can live with.
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So, but it's, as hard as it is to wallow a little bit with your boss at the beginning,
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that would be my, my, that will go again, a longer way toward demonstrating that you are
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And you always feel kind of like, I think people always never know how to handle this.
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Like, should you be like putting your, the feelers out for other jobs while you're still
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Cause at the same time that can show disloyalty to the company.
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And, you know, sometimes, uh, it's a small world in certain industries and work can get
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around that you're, you know, kind of putting the feelers out for other jobs.
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I mean, should you be networking even while you're asking for promotion or is that something
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If you've, if you've had a productive, you know, review with your boss and you have a timeframe
00:24:53.700
for a conversation about a promotion, then I would say, no, then you should not be out
00:25:00.800
I think you should be going to events in your industry because it's always good to see and
00:25:08.160
Um, but I wouldn't be actively, you know, following up with people.
00:25:12.700
If you've gone into your meeting with your boss and he or she has said, as we just talked
00:25:17.700
about, you know, you, something came up and I can't give you what you want.
00:25:21.760
And, or I know you think you're meeting your goals, but I don't see you meeting them.
00:25:27.100
Then, you know what, then it's time to really actively begin to network.
00:25:31.940
And, you know, my first rule in, in this regard is just to tell everybody, you know,
00:25:38.600
even the most unlikely people, this is what I want to do.
00:25:44.720
Um, so, so yes, but you, you know, you want to, you want to let your boss know too that,
00:25:50.600
okay, I recognize you can't give me what I want or need right now.
00:25:54.720
And I'm going to begin to think about finding that somewhere else.
00:26:00.580
So besides just casting a wide net, telling everybody and everyone, any of the other things
00:26:04.580
you can do to network to, uh, find what you're looking for?
00:26:07.920
Um, I think that you want to, what I've always liked to do is to call up people who maybe don't
00:26:16.200
have a job opening, um, but who are just, for whatever reason, you admire them and you like
00:26:25.180
And you can say to them, what I'd love to do is come in and talk to you for 15 minutes at the
00:26:31.400
beginning or the end of your day about where I am in my career right now and what I can do
00:26:42.960
Um, because what that does is it lets somebody like that know, Hey, you are looking and they're
00:26:50.060
going to go out to lunch with someone else and find and say, Oh, you know, I met the most articulate,
00:26:55.840
lovely person the other day who's, you know, looking for something.
00:27:00.100
So I think it's a matter of really just demonstrating you're available and you want this quite a lot.
00:27:10.400
The other thing I think is going to networking events is always deadly, deadly, deadly.
00:27:17.480
It's kind of like, you know, people say you'll lose, you know, you'll stick to your fitness
00:27:21.000
goals. If you have a walking buddy or a gym buddy, you kind of need to have a networking buddy.
00:27:26.920
Um, because otherwise you won't go, you'll go home and order Chinese food and lie down.
00:27:31.580
Um, so, so I think it's really, really good to have somebody who, you know, is also thinking
00:27:37.260
about trying to get promoted and try to go to events together.
00:27:40.560
Fantastic. Well, Francis, any, uh, parting words of wisdom about asking for promotion, uh, before we,
00:27:46.880
we end, cause I think we covered it all. We hit it from the very beginning to the very end.
00:27:51.000
I guess, I mean, the main thing that I think people should be aware of is that even though
00:27:56.300
it feels extremely personal, very often it isn't very often is about numbers and facts. And so
00:28:03.840
just being mentally and emotionally prepared for that is an important piece.
00:28:10.300
Well, great. Well, Francis, where can people go to ask you more questions about personal,
00:28:14.780
I guess, image and business etiquette and things like that?
00:28:17.820
They can come to my website. It is my name, which is FrancisColeJones.com. And when you get there,
00:28:24.320
there is a, an ask a question button, uh, and all the questions roll directly to my phone.
00:28:30.660
And I do answer every single question that I get. It might take me a few days, but, um,
00:28:36.480
and I love to do it. So really any question, big or small, send it along. Cause it's really,
00:28:41.600
uh, it's a joy for me. Fantastic. Well, Francis Cole Jones, thank you so much for your time.
00:28:45.620
It's been a pleasure. Thank you so much. My guest there was Francis Cole Jones. She's the author of
00:28:50.000
the book, how to wow. And you can find out more information about Francis work at FrancisColeJones.com.
00:28:55.420
And she has an ask a question button. Use that. If you have any questions you want to ask her about
00:28:59.080
business etiquette, uh, getting promotion, your image, um, things like that, she'll ask her and she will
00:29:04.980
definitely answer you. And if you want to find out more information about what we talked about the day,
00:29:09.120
make sure to check out the show notes at aom.is slash promotion.
00:29:24.700
Well, that wraps up another edition of the art of manliness podcast. For more manly tips and advice,
00:29:29.100
make sure to check out the art of manliness website at artofmanliness.com. And if you enjoy our show,
00:29:33.780
we'd appreciate it if you give us a review on iTunes or Stitcher. It helps us out a lot. As always,
00:29:37.680
thank you for your continued support. And until next time, this is Brett McKay telling you to stay