#317: Why Your First Impression Matters & How to Improve It
Episode Stats
Summary
Whether we like it or not, first impressions matter. A good or bad first impression can mean the difference between landing a job, landing a polite rejection, getting a polite first date, or getting ghosted via text. Given the stakes involved, do you know what kind of first impression you make? Well, my guest is a psychologist who specializes in the science of first impressions and has written the most useful and thorough book on the topic. Her name is Anne Demaray, and her book is First Impressions: What you don t know about how others see you. And today on the show, Anne explains how quickly we make a first impression and the psychological biases that influence how people judge you and how you judge others.
Transcript
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brett mckay here and welcome to another edition of the art of manliness podcast well whether we
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like it or not first impressions matter a good or bad first impression can mean the difference
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between landing the job or getting a polite rejection email getting a first date or getting
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ghosted via text given the stakes involved do you know what kind of first impression you make well
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my guest dave's a psychologist who specializes in the science of first impressions and has written
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the most useful and thorough book on the topic that i've come across her name is anne demaray and
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her book is first impressions what you don't know about how others see you and today on the show
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anne explains how quickly we make a first impression and the psychological biases that influence how
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people judge you and how you judge others we then dig into what you should focus on during a first
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interaction to give a good impression and the behaviors you may think come off as neutral or
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positive but actually read in a negative way for example you may think you're giving off a relaxed
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cool dude vibe during a social interaction but others might see you as being aloof it explains how
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to find these blind spots in your self-awareness and what you can do about them and we end our
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conversation by going through some actionable tips to become more charismatic like how to keep a
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conversation going when you first meet someone how to show interest in someone without looking creepy
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and the common mistakes men make with their first impressions and if you happen to blow your first
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impression and shares how to recover great show with lots of actionable advice after the show's
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over check out the show notes at aom.is slash first impression and demaray welcome to the show
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hi brett well glad to have you really enjoyed your book it's all about first impressions and you are a
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first impressions consultant i am i'm curious yeah i mean that's that's an interesting thing uh job title
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not me you're the first first first impression consultant i've met um and there's more of us
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there's more of you but yes well my colleagues right well i'm curious like what kind of clients
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do you have who's your clientele well we work with a number of different clients we work in the business
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world we do executive coaching we also coach people on making a positive impression a job interview
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we also do simulated first dates or first social encounters and give people feedback about how they come
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across interpersonally and we also do seminars for special interests like real estate agents or other
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groups etc we're based here in new york city and we also have an office in california that's fantastic
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and the book that i read is first impressions what you don't know about how others see you and we'll get
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into some of the details of that let's start with this question because i think uh when people think
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about first impressions i'm sure i think a lot of people roll their eyes and like oh for it's so
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superficial to think about your first impression you know what's it's not on the it's not you
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shouldn't judge a book by its cover and all that what's your response to those those types of
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criticisms well a lot of times on the discomfort of a first meeting we may not present ourselves
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authentically you know we may be a little bit more shy or a little bit more talkative we may not be the
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way we normally are or way our best friends see us so actually we may send unintended negative
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messages and so it's just really helpful to know how you're coming across in these situations
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so that you can be aware of it and you can tweak it and just like putting on a clean shirt when you
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go to a job interview it doesn't mean you're inauthentic it just means you're want to start
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out on a positive first step yeah i thought it was an interesting point you made first impressions
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aren't or thinking about your first impression isn't so much about changing how you how you are but
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actually making sure that your authentic self is conveyed to others that you don't know yes so
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you're coming across the way you want to be and that you're not sending or leaking any unintended
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messages that may you know cause relationships to not go the way you want them to so you just have
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a little bit more control and you don't have to walk around trying to make a great first impression
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on everyone that you meet or you pass by on the street but you know if you want to you can know
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the tools to do it in a positive manner so you start off in the book digging into the psychology
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of these filtering errors that we all have when we're sizing up someone that causes us to misjudge
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someone and because of those filtering errors that's why it's so important to think about your
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first impression yes so what are some of those what are some of those errors that we we have
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yeah so first impressions is like a filter we all think we're good judges of character so we take
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initial information in about someone and then we form an impression and we expect that person to
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behave that way in the future and then we sort of filter the way we see their behavior so that we're
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more likely to see things consistent with our initial filtering and filtered impression and may not pay
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attention to the other behaviors so your initial behaviors will affect how people perceive you
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moving forward or bias them to seeing you in one way or the other right one of those is the halo
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effect i think you talk about yeah so there's some biases that we all have he has a halo effect so if
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you see one positive thing in someone you may assume they have a cluster of other positive traits
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that you've not seen it may not be true so if someone's upbeat you might think they're also
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more successful and have other positive qualities that may not be there likewise the horns effect if you
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see one negative behavior you might assume they have a host of other negative behaviors that may not be
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true so we sort of spread we see one initial thing and assume that there's a cluster of other traits
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along with it there's also basically the primacy effect we weigh initial information more heavily
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than later so if you see the first thing we know about someone we believe to be more true than the second
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things we see about them so people see a small percentage of you and they assume that it represents
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100 of you and then there's one other kind of error which is what's called the fundamental error of
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attribution so it's when we see someone behaving in a certain way do we assume it's because of their
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personality or because of the situation and the the bias is when someone behaves say angrily we assume
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they're angry always and everywhere that it's their personality but when i'm angry it's not because it's my
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personality i assume it's a situation that something bad just happened to me someone cut me off or was
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rude and it's just a temporary or situational thing but i'm going to judge others in the other
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direction so there's all these unconscious biases about how people perceive you that if you're no
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you know if you're aware of them you know you can be careful to be you know put your positive traits
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first and that you will have a halo effect and the positive behaviors will be seen as the way you'll
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behave always right do you do you know if there's any research on like how quickly we make first impressions
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is it like just in a few seconds or does it take a little bit well that is actually there is no
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specific amount of time that i've looked a lot into this research people start forming an impression of
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you from initially when they meet you just on your your body and the way you dressed and the way you
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carry yourself and then in the course of an initial conversation that will be the unit of time so if we
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have a five minute conversation you'll probably you know use that five minutes you may have some
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positive or negative initial impressions based on something that i if i do a particular gaffe
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or i can keep the door open longer but uh it's not just three seconds you have a little bit more than
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that so what the thing i love most about this book that really was really eye-opening for me you know
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the title of the book is what you don't know about how others see you are these traits or these these
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expressions that we give off that we think are positive or neutral but are actually being
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interpreted as something negative by the other person can what are some of these common expressions
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or attributes that we might think oh yeah like i'm that i gave off a good first impression but other
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someone else who was there be like no that guy's kind of a jerk or kind of weird yeah so sometimes
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again in the discomfort of meeting people we might be kind of shy so we might say a lot less than we
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normally do when people might assume we're aloof or arrogant or not interested we're really just shy
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and they're a little bit uh take longer to warm up with new people or we might be overly talkative
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and feel like we have to really you know put a lot of stuff out there we might come across as
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self-absorbed and uninterested in other people when when that may not be true but it might just be like
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an awkward tension-filled kind of behavior that you project so there's many ways that we can and so in
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our book if you saw there's we have tables that talk about positive behaviors it can make that have
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you know an intended positive impression and sometimes behaviors that we do that we think is
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making a certain impression but actually can make an unintended negative impression and so that's kind of
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the really helpful way to kind of decompose the way you present yourself and be aware of oh
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maybe if i'm don't smile and i hold back and sort of wait and see what things are what the
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environment's like before i enter in i might feel like i'm just being safe and easy but i might be
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coming across as like i said aloof or unhappy and unwilling to you know provide entertainment to others
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right i know i'm guilty of that one sometimes i'll just you know i'm one of those like i'll wait
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for the conversation and not inject myself in there because i'm afraid of coming off as too
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overbearing but my wife sometimes says when he's like you you kind of seemed aloof and i was like i
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didn't feel aloof i felt like i was in the conversation you know we all have the power to
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create the mood around us so we can create a positive mood that's going to make the whole
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interaction go in a more pleasant way rather than just trying to say neutral or or removed so we can
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say something positive we can introduce ourselves we can add some levity there's lots of ways we can
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create a positive mood around us more actively rather than passively gotcha so you go into there's
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in any interaction that we have with someone there are four ways four areas we can focus on
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to help bolster our first impression um what are those four ways so the first one is we focus on how
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we're feeling so we're in a new interaction we're probably thinking i'm comfortable or i'm nervous or
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i'm bored it's just spontaneously comes to mind we can't help thinking about how we feel
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then we might shift the second focus is well what do i think about this person you know do i like him
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or her or you know what's my impression of them that sort of naturally kind of comes to mind then if
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we're in a new situation where like on a job interview we might start thinking what's that person
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thinking about me you know we start to sort of self-monitor and think about that but the one
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focus that we often don't pay attention to is how's that person feeling about him or herself just by
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interacting with me and you know it's just something that you need some conscious effort to
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to explore and that's actually the secret to making a positive first impression so it's really about
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satisfying other people's needs making an effort to make them feel happier and better just by
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interacting with you and so paradoxically paying attention to satisfying other people's needs
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it's the shortest route to getting what you want out of social interactions and relationships yeah and
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i think a lot of people naturally probably focus on what's that other person thinking about me i think
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you talk about the spotlight effect right yes that's an easy thing to come to mind and we just don't
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normally think how are they feeling are they feeling happy let me pay attention to them let me give
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them some attention and so it's really about being socially generous trying to be you know we might
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be generous with charity but we don't always think i can be generous to this person and i can try to make
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them feel better and feel happier and so it's really an easy thing to do but sometimes people are like well
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i don't really know how to be socially generous what am i supposed to do how to make people you know feel
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better and everyone has different interests but there are some universal things that most people like
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and we call them social gifts and there's four of them at least and one is being appreciated almost
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everyone likes to feel respected for who they are for their talents or accomplishments and just
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you know accepted so that's a really common thing that you can do by just pointing out to someone that
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you really think that's great that they have launched a really successful podcast for example or
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you know some talent that they have another social gift is connection people like to feel that they
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have something in common with someone so if you point out where you share an experience or a value or you
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like some of the same things it helps people to feel comfortable around you and they will like you more
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because there's reciprocity of interests and values the third one is most people like a little elevation
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like a lot of people you meet well some people you meet always put you in a better mood and you just
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feel really just elevated from being around them a lot of people it's just kind of neutral and some
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people it's kind of a downer after talking to them you feel like in a worse mood we don't always think
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that we too have the power to affect the mood of others around us and so you can have a little levity
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it doesn't mean you have to be telling lots of jokes but you can just be light-hearted focus on the
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positive talk about funny little things that happen to you you can just improve people's moods and the
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last one is what we call enlightenment and that's just having interesting conversational topics being
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able to share information with someone doesn't have to be you know kind of heady intellectual stuff
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it could just be something that's going on in the community or things that happened so just being
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able to have some topics to to throw on the table so that's some of these we can be out
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strengths in we might be really good at gleaning fascinating information and sharing it but we
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might not be that you know focused on being appreciative or connecting so sometimes we have
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an imbalance we focus on one of these gifts and unknowingly here's another like unintended
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consequence we might be depriving people of these needs that they really want like they want to feel
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appreciated and connected and we're focusing on trying to share information or be funny so it's helpful to
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think about what your strengths and weaknesses are and having a balance of these four things is really
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charismatic you know if you can probably think of people that are super easy to be around they
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probably provide you with some of these these gifts i was curious is it is it possible to be like
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overly socially generous or is it you can never it's not too much of a good thing it's usually more the
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better it's possibly too much some people have an interactive style where they're sort of do rapid
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fire questioning and it's sort of like an interrogation and in some ways it's like a little
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bit flattering to have all this interest but then you come somehow end up being like on a more passive
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answering rather than connecting you're depriving them of the opportunity to sort of like share back or
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ask you so there is that sort of i don't know if you've ever been in a situation where someone just
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asks you a million questions and you feel a little bit like on the sidelines of the interaction
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yeah or you feel interrogated you feel interrogated yeah but back to these social gifts there's
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something called a psychologist called social exchange theory which is it sounds cold but we
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evaluate others by the gifts that they bring us and the costs that they incur so if someone's going to
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be easy to be around with and it's going to provide us with these kinds of gifts they're more
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appealing and more attracted to them and people that have more social costs that look like they've
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got needs they're looking to fulfill and they're self-involved are going to be less attractive and
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appealing so we unconsciously evaluate and are evaluated by these kinds of gifts that we give to
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people so uh later on the book you talk about sort of the fundamentals of a good first impression and
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one of the first one is just appearing accessible right someone could approach you so how do we
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appear more accessible so that's the very first of a first impression is how you kind of make
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yourself seem comfortable and approachable and there's a couple of elements one really is mood
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like i talked about if you project a positive mood versus a dour kind of expression you're going to be
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much more appealing and much more attractive you know you're walking into a party where you don't know
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anyone if you see someone that has a more elevated mood they're smiling they're going to be easier to
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approach our body language whether we're making eye contact we have an open posture those are things
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that make people more approachable and more accessible and then as i was mentioning before
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being proactive if someone comes up and introduces themselves it's immediately you assume that they're
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more confident and then they're certainly making you more comfortable and they're putting themselves
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out there so that you can have a more quick connection so that's really like sort of your
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welcome mat right your body language and your mood so being on body language and mood uh are there
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behaviors that you know going back to like you know people see us differently than the way we think
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we're projecting are there behaviors that we think are neutral when it comes to approachability that
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actually make us look closed off and defensive yeah that's like i was saying um earlier just not
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smiling sometimes we feel like a smile seems forced and that if that it seems unnatural but actually it's
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one of the few things that i really recommend people do even if they don't you know naturally smile
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it just really is more of a welcome mat and so our facial expression has like lightning speed impact on
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others and actually frowning is something that we scan the world it's like a threat and we register it
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very quickly and so if you don't have a positive or if you have a negative facial expression it'll be
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more readily recognized and you will be less approachable and feel like people be less comfortable
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around you so it's something to that's the one welcome mat that i really recommend that you even put on
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if it feels uncomfortable but to do it anyway just to smile when you meet someone for the first time
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it tells them that you're happy to be in their presence that you're you know a positive person
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even if you are just feeling kind of neutral it's kind of like the clean shirt right right well going
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back to this idea of uh being proactive you know introducing yourself is there a time when maybe you
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should not be proactive because being that up front might turn people off like how do you figure out
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what's the best approach in a certain situation sure it's going to depend i mean if you walk into a
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party and people that know each other engaged in a you know intense conversation you don't necessarily
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want to bust in and introduce yourself you know there's certainly situations where if it's a small
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group there's another person standing alone it's very easy to introduce yourself if you're at a
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business conference you can go and introduce yourself to other colleagues it's very simple and um and
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people usually welcome it gotcha yeah i feel like most people they you think they're not going to
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welcome it but most people like once you do they're like actually pretty excited that someone
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reached out to them yeah you've taken the burden off of them right so you've made it easier for them
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to to connect okay let's uh let's say you've you've made that introduction right and you've got that
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little bit of conversation yeah going how do you keep that conversation going so you leave a good
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first impression as you said earlier first impression isn't made in three seconds it might be within
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the five minute conversation you have so what's going on maybe i can speak to what we call these
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fundamentals so there's like elements that make a positive impression and so the first one we just
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talked about was being accessible the next really important one to do is just to show interest as long
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as you're not interrogating but um and that can be done by asking open-ended versus closed-ended
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questions not like where do you live but you know what do you like about where you live and what do you
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like to do for fun things that can open up and have people share their passions and really importantly
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it's helpful not to keep segwaying back to yourself so if someone says you know i like to i just came
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back from a trip to paris and then i say i went there too last year and here's a 10 minute explanation of
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my story then i've deprived that person of you know sharing and and you know connecting so showing
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interest is really one of the fundamentals it's easy especially if you're someone that's not as
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comfortable in new situations and don't know a lot of topics asking the other person about him or
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herself and following up is a great way because interest begets attraction really so then the
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topics like you said well what do we talk about you know we're mutual blank slates right we don't have
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any i don't know you at all so you know what would i talk about my model airplane hobby or my position
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on gun control or where do you start and there are some kind of you know basic steps that most people do
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that make you more comfortable to be around just the first one is being like in the moment you know
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talk about the weather or the music in the space or the the speaker we just saw or that we both know
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the the host and that just makes people seem safe and comfortable and we're sharing the same space we're
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in the moment then you can sort of warm up and talk about you know current events or facts or things
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and once you have more of a foundation you can move into talking more about opinions and values and
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things that you don't want to dive into quite as quickly until you've established more of a
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foundational rapport yeah i'm going i love the idea of um you know making whenever you are asking
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questions about somebody and they give you answer making sure not to bring the conversation back to
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you we wrote an article about conversational narcissism a long time oh yeah yeah yeah and it's funny like
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ever since i wrote that article and i'm talking taking part in conversation i'll see people doing
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it or i'll catch myself doing it yeah it's so easy because it's so easy to fall into because like
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you have this information like you know about it so you want to share it but uh you got to fight that
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urge right we all have you know the stuff on top of mind and it just yeah it's the easiest things to
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do is just to narrate our thoughts right that's the least effort and conversational narcissists tend
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to brag talk about themselves a lot glaze over when others are speaking constantly segue back to
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themselves um it's really unappealing and you know uh again it's it's something that we're not aware of
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doing we've probably all done it at least sometimes when we're uncomfortable or something super present in
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our minds so it's just really important to check yourself especially when you're in a new meeting you
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want to speak shorter and then pass the ball when you're with friends and family you can say hey
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something major happened today i want to tell you this long story and that's a great forum for telling
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your long stories but in a new in a new situation you want to really pass the ball back because
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otherwise you'll be an unappealing narcissist in conversation got to show interest and i love how you
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you really hit on the point that you know starting the conversation what you talk about is you talk about
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really mundane things and a lot of people like oh it's so i hate i hate those like superficial
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conversations but like if you're meeting someone new like you don't want to delve right into like
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so tell me your opinion on whatever hot button topic or what's the meaning of life uh like you you
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have to sort of have an on-ramp to get to that point yes exactly i like that metaphor it's an on-ramp
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so you warm up so and then you know just like there's general things to avoid like religion and
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politics some things that are too heavy you might want to avoid or i once had a client that said you
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know he just got this medical news that was really great he just found out he was cured of something
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and so it was very exciting to him and it was great but then it was put the other person put me in a
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position where i couldn't speak about a movie i saw last night without being kind of like rude so
00:24:10.860
in some ways you want to hold back even positive heavy personal information with a new person right
00:24:17.800
i think yeah that example that example was with the like he was preparing for a date right like he
00:24:22.760
yeah yeah that's it's probably not something you want to bring up on a first date yeah so even though
00:24:29.040
it's really exciting you share it with other people that can come up and you know in a later
00:24:33.900
interaction and the banalities you know the details of everyday life or um what's called
00:24:41.880
negative egocentrism complaining about one's problems um are unappealing and also you have to
00:24:48.580
be careful about the way you present things you know avoiding this lecturing like telling people
00:24:53.980
you know a long expose on something you know about telling long stories about people that they
00:24:59.720
the other person doesn't know sometimes people fall into sort of what we call sermonizing trying
00:25:04.560
to convince you of their way of thinking it's really about talking with and not at and making
00:25:10.820
sure that you're not positioning the other person as audience and that you're having a kind of parody
00:25:17.640
and give and take so there's like a lot of topics you can cover if you cover them in a you know
00:25:23.740
positive you know back and forth kind of way nice to start with weather maybe move to sports
00:25:29.420
then move on to something yeah in some ways it's a little fishing you just try to throw out a few
00:25:34.080
things and sometimes you can find common interests or say brett so what do you like to do on the
00:25:38.560
weekends and i could say wow i'd love to do that too i'm really into you know some aspects of
00:25:44.100
whatever you like and then we can you know explore that right yeah the other thing too is sort of about
00:25:49.040
using your environment like if i'm at a wedding and i'm sitting i'm at a party table i don't know
00:25:53.820
anyone i'll ask like well how do you know the bride or the groom and then that's like that can
00:25:57.960
go like that's a nice on-ramp right lots of great conversation can go from there right and where do
00:26:04.880
you know them and so that's just that's being in the moment we're in this beautiful space we know
00:26:09.600
these same people together and then you know you move into the the next level and then you find
00:26:15.340
more connections that's great so another element you talk about in a good first impression is
00:26:20.880
self-disclosure yes that's kind of your emotional self-presentation and you can accelerate or put the
00:26:28.120
brakes on a relationship by how much you disclose of yourself sharing something that people wouldn't
00:26:33.420
know about you you know unless you told them it's really a way when you share something like a
00:26:38.420
vulnerability or something you know about yourself it really can make people feel more endeared to you
00:26:44.400
and it's a compliment to have something you know shared with you that means i like you and i trust
00:26:49.600
you so again we start with the basics it's another on-ramp you know it's sort of like i share a little
00:26:56.720
bit you share a little bit it's like a strip poker i take off a sock someone takes off a sock you don't
00:27:02.500
want to go right to like the deepest you know darkest things right away you want to ease in and feel
00:27:08.680
out the other person's comfort with disclosing so you should match if the person doesn't seem like
00:27:14.160
they want to to go there then you can you know be sensitive to that and not share too much more of
00:27:19.980
your personal kind of information but the things that are really helpful really appealing is your
00:27:26.100
passions what you really feel happy about it brings out you know a spark in you um and again things that
00:27:32.820
are a little bit vulnerable it's everyone has vulnerability so if there's you know some some
00:27:38.400
things that you're comfortable sharing that's that's great it makes people feel back to that
00:27:44.040
connectedness right but you want to you don't want to go in we all have them right you don't want to
00:27:48.260
go into too much information territory where you're like the guy i just got cured of this you want to
00:27:53.180
share little by little right on the first meeting just say you know i um i what a fool i i screwed up on
00:28:00.800
this today or something or um just little mistakes or personal vulnerabilities or yeah i'm curious are
00:28:08.960
there any other elements of a good first impression that people i don't either gloss over or don't even
00:28:14.380
think about so we talked about uh being accessible and sort of showing interest and self-disclosure are
00:28:20.760
there any other ones you think are really important one is another one that's actually people really don't
00:28:25.900
pay attention to is this dynamics that i was referring to a little bit kind of like the the
00:28:31.020
give and take of the conversation if you're watching people speak in a different language that a language
00:28:35.060
you don't know you can sort of get a whole sense of the vibe without even knowing the content and it's
00:28:40.680
really about like how much in quantity that you share like you dominate or you know not share enough
00:28:47.240
and so that's really helpful to be aware of and usually it's good to be sort of complimentary in that
00:28:53.780
regard if someone's really shy and looks like they don't feel comfortable you can maybe speak a little
00:28:58.600
bit more to make them feel comfortable if someone's really likes to talk a lot and you do too again
00:29:05.020
socially generous let them do a lot of the talking they'll feel good so in a first meeting let them have
00:29:11.300
the quantity that they feel comfortable with and you should adapt yourself to them and pace matters too
00:29:17.400
there's no speed of speech that's universally appealing we like others that speak at the same pace as us
00:29:23.280
so fast talkers like fast talkers and slow talkers like slow talkers and again have like that halo
00:29:29.640
effect on them if you talk faster than other people then you introduce anxiety if you've ever been around
00:29:35.780
someone that's talking really fast you feel this like ah like anxiety so if you're speaking faster
00:29:40.920
than other people you might want to slow down and if you speak slowly and people try to finish your
00:29:47.360
sentences you might want to pay attention to that and maybe not choose your words quite so carefully
00:29:52.500
and speak a little faster and that can have you know a pretty strong impact on how people perceive you
00:29:58.820
and then again this turn taking and yielding and interrupting you know if you might feel like you are
00:30:04.720
looking engaged if you keep interrupting but you might be sending the unintended message that whatever
00:30:10.000
you have to say is so much more interesting and important than what i have to say
00:30:13.980
so it's really good form in a first meeting and in general to to yield to interruptions
00:30:20.020
in your work with your clients have you noticed that men make like some common mistakes with their
00:30:26.680
first impression that you don't see women make yes i mean a lot of this stuff is you know gender
00:30:32.360
neutral but there are some behaviors that are more common in men and um back to when i was talking
00:30:38.700
about like lecturing and storytelling men tend to do what we call male pattern lecturing especially on
00:30:45.920
dates they might know some topic or read some article and they like to talk at length about it and
00:30:51.860
in feedback they say it makes me feel smart and i feel like i'm giving this you know sharing this
00:30:57.740
information and this is going to be you know make me seem really appealing and uh back to that balance
00:31:05.200
it might be interesting but the the poor date seems like an audience member who doesn't have a chance
00:31:11.460
to feel any appreciation or connectedness so they feel deprived uh there's a cost by just listening to
00:31:18.720
this this lecture women by the way tend to lean more towards that storytelling error of just going into a
00:31:25.480
lot of details about people or friends with problems etc that the other person doesn't know or particularly
00:31:31.660
care about men often also like to sort of show off a little they want they look for respect
00:31:38.700
and women look for rapport sometimes they will try to insert brags there's even something that we call
00:31:47.500
the faux segue so i had a client that asked me if i had pets and i had canaries and i said yes and then
00:31:54.340
he quickly segued it said i have fish and i have a fish tank here in the city and then one in my house
00:31:59.600
out in southampton and he told me later that he specifically asked people about pets so he can
00:32:05.220
insert that he has a house in this prestigious beach community um so that you know he can get that brag
00:32:12.200
in in a in a sly manner so men um like to insert kind of these brags they want to find have respect
00:32:20.880
they believe that it's making them come off more positively when a lot of times it doesn't have the
00:32:27.180
intended impact that's that's good to know that's good to know that's funny how you sometimes people
00:32:32.760
call it mansplaining yeah i've heard that phrase so i'm curious with this whole first impression
00:32:38.420
rubric you've developed are when you are in say like a first date or a job interview is does your
00:32:45.740
approach to your first impression change or do you use that you just fall upon the fundamentals no matter
00:32:50.280
the situation well situation is going to matter so um but here's the thing when you're making when
00:32:56.740
you're on a job interview showing a lot of interest in the interviewer is really a good thing it
00:33:02.540
demonstrates that you've got this interpersonal style that's other oriented that's caring rather
00:33:08.200
than saying i'm an other oriented person if you demonstrate it so you ask the interviewer how long
00:33:13.520
have you been at the company and what do you like about it and you know engage them in sort of a
00:33:18.380
social conversation you'll make a better impression because you're going to give some of those gifts
00:33:25.500
you're going to be appreciative and connecting and the person's going to be unconsciously
00:33:29.080
you know biased in a positive way towards you and a lot of people on job interviews kind of neglect to
00:33:35.160
do that but naturally once you get into the interview it's appropriate for you to you know respond to the
00:33:41.460
questions again being you know hopefully brief and and and direct and succinct
00:33:47.380
but it wouldn't be the same as a obviously as a date yeah i think i've always i picked up early
00:33:53.720
on when i was doing job interviews when i was in law school is that and someone told me this like
00:33:57.800
they're basically trying to figure out if they're going to enjoy working with you like they've they've
00:34:01.680
seen they've seen your resume they know you have the credentials uh the interview uh is just there to
00:34:08.260
see am i going to get along with this person am i going to enjoy being at work with this person
00:34:11.700
exactly it's not the most accurate way to assess job performance but everyone wants to know that
00:34:19.120
the person's going to be fun and likable it's this human need right we want to be around someone that
00:34:24.060
gives us these social gifts makes us feel happy you're not going to be a downer in the next office
00:34:30.300
right right don't want to do you don't be debbie downer um so let's let's say uh you have a bad
00:34:36.460
first impression is it possible to recover from one yes it is definitely possible but remember you're
00:34:43.220
going to be swimming against the tide because they've already made an impression of you and
00:34:47.480
they're expecting you to behave in that negative way but you can actually overcome that i mean sometimes
00:34:53.900
i even recommend to people if they know that they're shy or act differently in new situations just
00:34:59.740
give a heads up and say hey i look forward to meeting you just want to let you know sometimes
00:35:04.100
i'm a little quiet on first meetings if that's appropriate that's a helpful thing to do just in
00:35:09.620
advance to prevent it but after it happens so so you do something you make some gaffe like you maybe
00:35:14.880
talk non-stop and alienated the person you can sort of do like a post-impression jump start you know
00:35:22.820
you can if it's with someone that you're going to interact with again a new colleague you can send a
00:35:27.980
quick note saying hey it was really great meeting you sorry i was like blabbing on i'm not normally
00:35:33.400
my style i look forward to learning more about you and etc leave it in a little email or text so that
00:35:38.940
they don't have to respond immediately it's a nice way of just sort of being self-aware and modest and
00:35:45.640
you know a little bit generous now obviously if you're at a dinner party and it's a stranger it would
00:35:50.680
be inappropriate to chase them down and do that but if it's with someone that you would expect to
00:35:55.740
interact with again a neighbor or colleague also just over time if you're uncomfortable doing that
00:36:01.760
if over time if you you know the next time you see them you display your positive qualities
00:36:07.760
eventually the scales will tip and they'll see you know the true you you could also just be a little
00:36:14.040
bit more directive in that if you know that the person's likes certain things they like elevation or
00:36:20.040
they like being having intellectual discussions you could adapt yourself to like be more giving
00:36:26.200
the gifts that that person likes and that can accelerate your recovery so you can definitely do
00:36:32.380
it and i mean we've probably all had the experience where we've misjudged someone where we've didn't
00:36:38.080
take an immediate liking to them but then eventually you know grew to like them over time so we've all
00:36:44.160
experienced that i think but sometimes you know if someone makes a poor impression sometimes you can
00:36:49.920
think well maybe that person was a little uncomfortable and and maybe i should cut them
00:36:53.580
some slack you know and maybe i should see that if they were talking a lot that maybe they were just
00:36:58.280
nervous or they were trying to be positive and upbeat and it was you know an unintended message
00:37:05.540
yeah i think the idea that uh time can sort of heal your bad first impression wound is powerful
00:37:11.560
because i've had that happen i like there's someone i met initially i was like uh i don't
00:37:15.780
like to get along with but like because of uh school or work i had to interact with them on a
00:37:19.580
regular basis i get more familiar with them and then eventually i'm like hey this guy's this person's
00:37:23.700
great yeah i don't know why i even thought that in the first place yeah so we should be aware it's
00:37:28.280
helpful i mean this whole framework also helps us to be aware of the way we judge others and be more
00:37:34.500
compassionate and generous to other people to realize they may have all kinds of wonderful positive
00:37:41.080
qualities we haven't yet seen i love that well and this has been a great conversation where can
00:37:45.960
people go to learn more about your work so we have a website first impressions consulting.com
00:37:52.800
we also have this book that you mentioned it's called first impressions what you don't know about
00:37:58.780
how others see you by random house and it's in 24 languages wow so okay we have we have an
00:38:04.740
international audience so we're solving first impressions worldwide that's that's amazing that's
00:38:10.180
i'm sure like it does it change for culture this kind of brings up it like the way you
00:38:14.580
there are cultural differences yes and so we try to make that very clear that what's going to be
00:38:19.840
appropriate in america is different than in japan and there are a lot of subtle differences but
00:38:25.380
there's a lot of human nature that's really you know a core and these kinds of social gifts are
00:38:32.020
really going to be cross-cultural that's good and the idea of giving to others first in order to
00:38:38.260
you know get what you want in a relationship is is pretty much a you know culture-free phenomenon
00:38:44.760
right universal well and dimeray thank you so much for your time it's been an absolute pleasure
00:38:49.920
all right lovely thank you so much for inviting me brett thank you my guest today was and dimeray she
00:38:55.460
is the author of the book first impressions what you don't know about how others see you it's
00:38:59.380
available on amazon.com you can also find out more information about ann's work at first impressions
00:39:03.840
consulting.com also check out our show notes at aom.is slash first impressions where you can
00:39:08.900
find links to resources where you can delve deeper into this topic
00:39:11.340
well that wraps up another edition of the art of manliness podcast for more manly tips and advice
00:39:27.100
make sure to check out the art of manliness website at artofmanliness.com if you enjoy this show you've
00:39:31.360
gotten something out of it i'd appreciate if you take a minute or two to give us a review on itunes
00:39:34.800
or stitcher that helps us out a lot as always thank you for your continued support and until
00:39:39.020
next time this is brett mckay telling you to stay manly