The Art of Manliness - December 14, 2017


#364: How to Know When Someone is Lying (From a Former CIA Officer)


Episode Stats

Length

35 minutes

Words per Minute

151.60033

Word Count

5,376

Sentence Count

9


Summary

Have you ever been burned by somebody because they told you a outright lie? An outright lie can happen to your personal or business life, too. On today's show, my guest, former CIA agent Michael Floyd, dispels some myths about lie detection, like for example, there's really no such thing as lie detection. Rather, he argues you should focus on behavioral and verbal cues that suggest someone is lying to you. And when you see those cues to investigate further, he then walks us through the system he used during his career in the CIA as a polygraph examiner and now as a corporate consultant to flush out liars.


Transcript

00:00:00.000 brett mckay here and welcome to another edition of the art of manliness podcast have you ever
00:00:18.880 been burned by somebody because they told you an outright lie can happen to your personal or
00:00:22.600 business life you're on cloud nine your girlfriend tells you she loves you only to find out later
00:00:26.520 she's been cheating on you for months client says their business is solvent but they end up
00:00:29.720 bankrupt and you lose a ton of money on the account wouldn't be great to avoid these situations by
00:00:33.900 being able to tell right then and there if someone is lying to you well my guest day has spent his
00:00:38.060 career in the cia sussing out deceptive behavior and developed a system to help other agents know
00:00:42.240 when someone is lying or telling the truth his name is michael floyd and besides being a former cia
00:00:46.240 agent he's also co-author of the book spy the lie on today's show michael dispels some myths about
00:00:51.440 lie detection like for example there's really no such thing as lie detection rather michael argues
00:00:56.000 you should focus on behavioral and verbal cues that suggest someone is deceiving you and when
00:01:00.500 you see those cues to investigate further he then walks us through the system he used during his career
00:01:05.600 as a cia agent and now as a corporate consultant to flush out liars after the show's over check out
00:01:10.360 the show notes at aom.is slash spy the lie michael joins me now via clearcast.io
00:01:15.680 michael floyd welcome to the show well thank you brett it's good to be here so you wrote a book
00:01:24.860 along with your co-authors called spy the lie it's about well kind of debunking some of the myths about
00:01:31.980 lie detection and we'll get into that a little bit but before we do let's get your background's
00:01:36.600 really interesting what's your background that led you to write this book about how to
00:01:40.100 figure out if someone's lying to you well it goes back to 1972 straight out of college undergraduate
00:01:45.820 school i went into the army military police i went through officer basic training in fort gordon
00:01:52.260 georgia where the original government polygraph school was and that that piqued my interest when
00:01:59.260 i got out of the military i ended up in chicago at a company called john reed and associates to get my
00:02:06.460 master of science degree in detection of deception when i graduated they invited me to join the staff
00:02:12.760 i was with them for six years and then was ultimately recruited to the cia doing similar work
00:02:19.860 and then on to nsa the national security agency and i left the government in 1989 to go to law school
00:02:28.180 and then out of law school in 1992 i started a polygraph business with an office in san francisco
00:02:35.980 and los angeles did that for 10 years and then reunited with a very good friend from cia a guy by the name
00:02:43.400 of phil houston a co-author of our book spy the lie and we are now on our second business entity called
00:02:51.560 q verity and so we are still in the world of uh collecting information for for clients
00:02:58.840 and so is q verity similar what you've done before it's deception or deception detection
00:03:03.660 yes yes yeah q verity is a company that uses this proven information gathering methodologies that we
00:03:11.160 developed within the u.s intelligence community now for commercial applications okay well let's let's
00:03:18.220 talk about this idea of deception detection or human being a human lie detector is there such a thing as
00:03:25.200 being a you know a human lie detector unfortunately there's not but we we feel that our methodology
00:03:32.280 certainly is is the best out there for doing this but the reason there's really no such thing as a
00:03:39.900 human lie detector is you know we're not mind readers so our methodology is designed to uncover
00:03:48.380 what we call clusters of behavior and i can get into that a little more deeply later but when we
00:03:55.800 interview somebody and we identify these these clusters of what we think are deceptive behaviors
00:04:01.080 it's incumbent upon us as interviewers to drill down ask follow-up questions to see if we can get at
00:04:08.620 the reason for the concern that the person's exhibiting through the behaviors we're assessing
00:04:15.160 and i think it's also important to note as you highlight in the book that polygraph
00:04:19.320 tests aren't really lie detection tests they give you information that allows the polygraph examiner to
00:04:25.300 you know say follow up on this but they don't actually detect lies that that's exactly right uh it's
00:04:32.000 more of a a think machine and so i mean why is it so hard to know if someone's lying i mean what are
00:04:37.600 some of the biases that we have um i mean obviously we can't read people's mind that's the big thing
00:04:42.200 but what are some other factors that cause us to be deceived well this really gets into the uh
00:04:47.940 the the model itself what we call the model that was developed the primary developer of this was phil
00:04:54.720 houston at the agency it's all predicated on cause and effect if we don't know the cause of the
00:05:02.920 behavior we simply can't assess it we we're trying to get people out of the world of of speculation of
00:05:10.300 guessing gut instincts having a hunch and and using a codified model with with two rules first rule
00:05:18.400 is the timing rule which says that the first deceptive indicator must occur within the first five
00:05:26.760 seconds of the stimulus and the stimulus in our world is the question and so we want to make sure
00:05:33.460 that if we are seeing deceptive behavior it's because of our question and and not some unrelated
00:05:42.460 thing so it's cause and effect is is really what we're looking for for for for the deceptive behaviors
00:05:50.500 gotcha and i mean so there's timing and clusters we'll get into that a little bit like some of the
00:05:55.500 behavior things we should be looking for but another important factor or principle in this
00:06:00.140 system you guys have developed is you guys said that in order to spy the lie you have to ignore
00:06:05.060 truthful behavior which seems sort of counterintuitive can you explain that a little bit why it's why you
00:06:11.000 have to ignore the truth in order to spy the lie well it it it to be to be effective at detecting
00:06:19.940 deception obviously you first have to understand what deception looks and sounds like and then have
00:06:25.300 a systematic and objective approach so that your attention is focused exactly where it needs to be
00:06:32.840 focused and back back in the day when i was trained we were taught to look for both truthful and
00:06:42.860 untruthful behavior and then almost as a scale of justice way does the truthful behavior outweigh the
00:06:50.920 untruthful behavior and if so we would arrive at an opinion of of no deception indicated but what we
00:06:58.820 discovered what what phil discovered was that truthful behavior is easily imitated and replicated if if you
00:07:08.460 were accused of doing a bad thing and wanted to be successful in deceiving the interviewer about your
00:07:16.920 involvement you think about the kinds of behaviors that you think somebody might be paying attention
00:07:22.820 to things like good eye contact sitting with an open posture being friendly developing some rapport with
00:07:31.580 the interviewer just generally appearing to be very cooperative these are things that can easily be
00:07:39.140 imitated and replicated you know it it it's not rocket science uh to give people good eye contact and sit with an
00:07:47.240 open posture and so it it's it's easy for someone to present truthful behavior even though they're not telling
00:07:54.800 the truth another danger is what we call the halo effect people don't necessarily lie to all the questions they may
00:08:03.440 tell the truth to easily verifiable information and then lull us into thinking well if they're telling the truth about the
00:08:11.740 things that we know are truthful that therefore they must be telling the truth about everything else so that that that's
00:08:18.100 another reason and then also the a bias element creeps into this truthful behavior process we will as
00:08:26.100 interviewers often we we will see what we want or expect to see so if we go into that interview believing
00:08:35.680 that the person's probably going to be telling us the truth it almost becomes a self-fulfilling prophecy
00:08:41.460 where we're we're now seeing truthful behavior which leads us to believe that the person must be truthful
00:08:48.520 so what we do is we just simply ignore truthful behavior and by doing that it really cuts our
00:08:58.000 workload in half as interviewers so now all we have to do is look and listen for deceptive indicators
00:09:06.340 and tune out this whole process of looking for truthful behavior and so it just it makes the detection of
00:09:14.740 deception process much more streamlined and much more focused if you think about going to a doctor for your
00:09:25.560 annual physical the doctor gives you a series of diagnostic tests and if those diagnostic tests come back
00:09:33.680 without any indicators of ill health the doctor infers from the absence of those negative health symptoms
00:09:42.440 that you are in good health our detection of deception model follows the same medical model in that
00:09:50.800 as we probe with our surgically designed questions during an interview if there is an absence of
00:10:00.340 deceptive indicators we infer truthfulness from the absence of deceptive indicators i don't know if this
00:10:09.560 is making any sense to you or not no it no it makes perfect but but that that's exactly how we do it
00:10:16.000 so if there's an absence of deceptive indicators an absence of what we call clusters of deceptive
00:10:22.440 indicators we infer from that truthfulness so i so as this cuts down on your as you say your bandwidth
00:10:28.760 right you're only focusing on deception i'm sure it does take a bit of time to get over that bias of
00:10:33.940 looking at the truth right and just ignoring it it does and in our training in fact in the book spy the
00:10:41.840 lie uh we we talk about the obstacles in detecting deception and one of the major obstacles is what we
00:10:50.020 call this tendency to believe we're all guilty of it it's it's just endemic in our society it's the way
00:10:57.280 we've been raised to see the best in people to accept things at face value you're you're innocent
00:11:04.540 until proven guilty and so uh as an interviewer if you go into the interview with with that tendency
00:11:12.600 to believe mindset the deceptive person will use this as a weapon against us and they'll take advantage
00:11:20.100 so we encourage people to go into to the interview not with cynicism but rather what we would call
00:11:29.380 professional skepticism where we're we're not necessarily accepting things at face value it's a
00:11:36.280 much more clinical objective systematic approach to that interview setting so you mentioned earlier
00:11:43.800 that we're looking for timing and clusters timing is uh if there's any indicator after the stimulus
00:11:49.880 which is your question within five seconds of asking that then there's clusters we'll talk about
00:11:53.720 some of the different clusters or some of the different types of behavior but how many of these
00:11:58.540 different behaviors or ticks that you see should be near each other for you to say yeah that's
00:12:05.560 probably he's probably lying to us as opposed to if there's just one or two you think well
00:12:09.660 maybe he's not lying to us how do you how many is there like a i don't know what's the word i'm
00:12:13.740 looking for a minimum amount of behaviors you need to see before you say that's a cluster
00:12:17.700 exactly that that's the the cluster rule says that we have to have a minimum of two deceptive
00:12:26.220 indicators in response to that single question so if you think of an interview as a q q a you go from
00:12:34.760 one question to the next question and so on each question and answer is a separate mini examination if
00:12:43.140 you will these deceptive indicators are not cumulative from one question to the next so
00:12:49.640 i ask you a question where were you last night and in that response i see two or more deceptive
00:13:00.100 indicators and this can be a combination of both verbal and non-verbal indicators in response to that
00:13:07.840 question i infer from that i infer from the two or more deceptive indicators in your response
00:13:14.900 that you have a problem with that question now this is why we're not human lie detectors i can't read
00:13:24.340 your mind but i do know from your your bad behavior that that question has stimulated concern or that you
00:13:33.200 have concern or uncertainty uh in in that information you just provided to me now it could be that you're just
00:13:41.140 flat out lying to me and that's why i saw those those indicators but it could also mean that you you you have
00:13:48.700 a problem you may lack confidence in what information you just provided or you may be uncertain about the
00:13:55.900 information you just provided so what i do then is i typically will follow up with with an another
00:14:04.760 question and drill down to see does that concern go away does your answer does your response make sense or
00:14:15.140 as i continue to probe and drill down do those clusters of deceptive behavior remain and uh the more i ask you
00:14:24.740 about this the worse your behavior becomes and now i know i'm probably on to something quite
00:14:31.220 significant so we we use this model really think of it as a a compass that guides us through that
00:14:39.240 interview process it it leads the way or a geiger counter or mining for nuggets of of information
00:14:48.220 and and so as i probe with my questions and observe behaviors uh the interview now becomes a very
00:14:55.780 dynamic process rather than just a list of prepared questions the interview now goes where your behavior
00:15:04.280 goes so it's not just a list of questions it's a very dynamic think on your feet process that i'm guided by
00:15:13.560 behaviors i'm getting from you so um this sounds like it's hard because on the one hand you have to
00:15:18.940 ignore truth but then also you have to you have to both watch and listen right to deception at the same
00:15:27.000 time and that's that's hard so how do you do that how do you both observe and observe for deceptive
00:15:33.960 behavior and listen for deceptive you know communication well it it's difficult it takes it takes
00:15:40.620 awareness it takes training it takes experience and a great deal of focus and concentration during
00:15:48.040 the interview our brains have a dominance the brain wants to either be in auditory mode or or visual
00:15:56.060 mode if our brain is is in auditory mode and we're simply listening for deceptive verbal indicators
00:16:07.720 we're we're very likely to miss deceptive non-verbal indicators if our dominance is is visual
00:16:19.360 then we're going to be of course catching the deceptive non-verbal indicators but now missing
00:16:27.300 the deceptive verbal indicators so we call this process l-squared mode where we train our brain to
00:16:34.400 fight that dominance of either visual or auditory and try to both look and listen for deceptive
00:16:42.460 indicators at the same time and it it's it's easier said than done so people can actually practice this
00:16:51.000 simply watching investigative news shows or when they see a celebrity a politician someone in the news
00:16:58.840 who's been accused of doing something wrong being asked questions about that go you know go into l-squared
00:17:06.100 mode and both look and listen for deceptive verbal and non-verbal indicators and the more you do it the
00:17:13.200 better you get well there's a lot of that going on right now so lots of opportunities to practice i guess
00:17:18.680 yes yes yeah let's talk about verbal communication deceptive verbal communication what are some verbal
00:17:25.200 cues that indicate that someone might be lying so we're in we're focused in on their words what are
00:17:31.120 some things that people say that often tell that there might be deceiving you well something you might
00:17:36.360 find interesting brett since we published that book spy the lie we have now when we do our live
00:17:42.600 training we have taken the deceptive verbal and non-verbal indicators and actually put these now
00:17:50.900 into what we call five distinct psychological buckets it's much easier for people to remember the
00:17:58.900 behaviors and and also understand the behaviors because they now know the psychology behind the
00:18:06.920 deceptive indicators that they're uh both hearing and observing so the the five buckets uh well the
00:18:14.820 first four buckets really uh encompass the deceptive verbal indicators and then the last psychological
00:18:22.740 bucket uh encapsulates what we would call the deceptive non-verbal indicators so uh if i may let me just
00:18:31.960 give you the first four psychological verbal buckets the first bucket is what we call evasion these would
00:18:40.700 be the evasion deceptive indicators think of the evasion behaviors as linguistic acts of concealment
00:18:49.780 uh an example of the evasion bucket would be failure to answer the question or a failure to deny
00:18:59.360 a question with with truthful people the facts are the ally the facts are their friend the facts
00:19:08.500 make them feel comfortable they're not afraid to touch talk about uh the facts so if you're telling the
00:19:16.980 truth your first mission really is to deliver that message the to the person who's answering or who's
00:19:25.460 who's asking you the questions because the facts help you so you're eager to get that out on the other
00:19:32.180 hand if you're not telling the truth the tendency is to evade and and not answer questions or or not deny
00:19:41.620 and so that's that's why we then see those behaviors in the evade evasion buckets
00:19:48.680 so um let's get into that non-verbal okay what's that would be we call those the reaction behaviors
00:19:59.420 these reaction behaviors uh are triggered by the autonomic nervous system when when your question
00:20:06.940 creates a spike of anxiety it's the fight flight thing that we've all studied in school
00:20:12.040 that anxiety has to leak out it has to go somewhere because i know there are consequences
00:20:19.900 associated with my lie being detected that makes me feel anxious and so the anxiety leaks out through
00:20:28.460 this uncontrolled body language things like hand to face activity grooming gestures what we call
00:20:36.600 anchor point movements you know the shifting in the chair the bobbing of a foot you know curling hair
00:20:45.360 adjusting jewelry wiping imaginary lint off a desk or off clothing picking or pinching of clothing
00:20:54.520 again remember all of these indicators are in direct response to the question now one of the reasons
00:21:03.740 people get into so much trouble when they try to detect deception is they are relying on behaviors they don't know
00:21:12.020 the cause of some some of the more common misconceptions would be something like posture we've all read that
00:21:19.900 closed posture for example is a negative indicator well when you think about closed posture for example
00:21:28.840 somebody sitting with their arms folded can we really with any degree of reliability
00:21:35.840 understand or know with certainty why that person's sitting that way why are they sitting with their arms folded
00:21:43.520 it may be habit they may be cold so we're simply guessing so we don't use posture as a deceptive indicator
00:21:54.980 if someone is extremely nervous during that engagement during that interview we're simply
00:22:02.040 guessing why they might be nervous people have been taught that people are nervous because they're lying
00:22:07.060 well we know that truthful people can be very nervous during an interview so we're trying to take the guesswork
00:22:14.900 out of it since we don't know the cause of the nervousness or the cause of the posture we don't evaluate that
00:22:20.700 and then the final major misconception is eye contact for generations people have been taught
00:22:28.620 that if someone gives you bad eye contact they're they're hiding or concealing or lying
00:22:34.800 we now know through research that people who are deceiving actually often have better eye contact than someone
00:22:42.140 who is telling the truth so we don't use eye contact either as a indicator of deception also as i said before
00:22:50.860 it's easy to to sit with an open posture if you're lying it's easy to give someone good eye contact if you're lying
00:22:57.460 it's easy to appear relaxed if you're lying so we just stay away from those so so getting back to this reaction bucket
00:23:05.740 the non-verbal indicators we're simply looking for movements and and physical changes that people do in
00:23:14.060 response to our question and we count these then as deceptive indicators and again you're looking for a
00:23:20.900 cluster you want to look for that reactionary behavior with maybe one of those verbal verbal cues connected
00:23:29.540 within five seconds of that stimulus exactly another verbal bucket is what we call the persuasion bucket
00:23:38.180 the these are the behaviors that people exhibit that are aimed at convincing you of something rather than
00:23:44.900 conveying information that you're asking for for example if you were accused of stealing money
00:23:51.300 and i ask you brett did you take the missing five hundred dollars if you're truthful the facts stand on
00:23:59.460 their own and you would simply say no i didn't take the money that's all you have to do but
00:24:06.740 oftentimes if you're lying you feel the urge to now try to manage my perception of you and go beyond the
00:24:15.540 simple no and then sprinkle in what we call these convincing statements things like why would i take five
00:24:23.860 hundred dollars i'm well paid i have no reason to take five hundred dollars i wasn't raised that way i'm
00:24:30.020 an honest person so you've gone beyond conveying information to now trying to convince me of your
00:24:38.260 innocence you also in the book you highlight like uh call to god like you know calling upon you know i swear
00:24:45.540 to god or i'm a religious guy that's in that same book exactly that that's a classic example of of the
00:24:52.420 persuasion bucket where they're now invoking religion uh they're using god as a third-party witness to
00:25:00.660 bolster their stance in in attempting to lead us to believe they're not the type of person that would
00:25:10.180 do something like this so there's the evasion bucket there's the persuasion bucket where the other two
00:25:16.180 the manipulation bucket this is where they try to control or manipulate the process they try to
00:25:23.060 disrupt our game plan as interviewers they will do things like repeat the question this is another
00:25:31.220 reason for the cluster rule we know that truthful people will sometimes repeat questions so just because
00:25:37.780 somebody exhibits an isolated single deceptive behavior uh we're not going to leap to the conclusion that
00:25:45.140 the person's lying to us but if we see two or more deceptive indicators in response to the question
00:25:52.260 then of course uh we're going to be concerned but getting back to repeating the question what lying
00:25:58.980 takes quite a bit of mental energy to to pull it off so when i ask you brett did you take the missing
00:26:06.420 500 500 the first decision you have to make is do i lie or do i tell the truth and and so all these
00:26:14.020 things take time so in order to control the process i i the liar i need think time i need to buy some time so but
00:26:23.620 by repeating the question i'm now buying myself i'm i'm i'm bridging that gap of silence rather than just
00:26:33.140 sitting there when i ask did you take the missing 500 and you you just sit there as you ponder whether
00:26:41.060 to lie or tell the truth uh since you know that's so obvious uh by by bridging that gap repeating the
00:26:48.660 question by saying did i take the missing 500 you've just bought yourself some talk time and so uh repeating
00:26:57.140 the question does that it's what we call a mask for the oh my god moment what do i do do i tell the
00:27:03.620 truth do i lie so repeating the question or another very similar thing that people will do under the
00:27:09.700 manipulation bucket is to use what we call a non-answer statement things like that's a good question
00:27:17.860 or why are you asking me that again you are buying time you're giving yourself think time to formulate
00:27:25.620 an answer was um you gave the example of bill clinton of the book his famous what's the definition of
00:27:32.900 is is is is that a manipulation yes that that that is we see this often with well-educated people who
00:27:40.740 who will wordsmith they will attempt to get us to change the scope of our question to narrow the scope
00:27:49.700 so that they can now provide a truthful answer so by saying depends upon what the meaning of the word
00:27:58.260 is is is there's a way of of doing exactly that so uh we got evasion persuasion manipulation what's
00:28:08.260 the fourth aggression and we see the aggression behavior often when the stakes are extremely high
00:28:16.580 or the person that we're uh interviewing or talking to feels extremely threatened we see this often in
00:28:24.340 the political world where these people you know there's just a ton of consequences associated with
00:28:31.540 some of the things that you know have been surfacing recently and the the psychology behind the aggression
00:28:38.020 bucket is the person being asked the question becomes aggressive in the hope that they will get
00:28:45.620 the interviewer to back off so by by when they feel cornered by a question the hope is i want
00:28:54.500 this line of questioning to go away and we will often see interviewers on television for example
00:29:03.540 or reporters once this politician celebrity criminal whoever it is it's being talked to on television
00:29:11.940 feels cornered uh they they they begin to attack the interviewer and belittle or impeach the credibility
00:29:20.420 of the interviewer themselves in the hope that now the interviewer will discontinue that line of
00:29:26.820 questioning great and you gave some great examples in the book of that that happening so we encourage
00:29:31.940 people to go check that out so all these behavioral and verbal clusters are all dependent upon
00:29:37.620 the stimulus so that means you have to ask the right sort of question before we talk about what
00:29:42.500 are the you know what sort of questions you should ask what are some questions you should avoid that will
00:29:47.140 give you basically you're playing in the hands of the the person manipulating you or to see a person's
00:29:53.940 ability to detect deception is dependent upon their ability to ask good questions because if you ask bad
00:30:02.740 questions you for example if if you ask a ambiguous confusing question you're going to get ambiguous
00:30:11.620 confusing behavior and you won't be able to detect deception another example of a poorly phrased question
00:30:19.540 would be what we call a negative question uh if i asked you brett you didn't take the 500 did you
00:30:28.020 it would be so easy for you now to say no i didn't take the 500 because i'm i'm telegraphing to you that
00:30:36.340 i'm expecting you to say no you didn't take the 500 so we want to avoid negative questions we want to
00:30:43.860 avoid compound questions where were you last night and what were you doing the deceptive person can choose
00:30:51.300 to answer one part of the question and just conveniently not answer the second part of the
00:30:58.420 question so so those would be other examples and we we want to make sure that the questions we ask
00:31:04.900 are short single meaning concise questions the shorter the question the clearer the stimulus the
00:31:14.580 the easier it is for us to evaluate the behavior and just one one final point on a questioning we want
00:31:22.020 to make sure that we ask the question in a very low-key non-accusatory manner if if i'm aggressive and heavy
00:31:31.540 handed with my question and very assertive just my demeanor alone could cause deceptive behavior from a truthful
00:31:41.540 truthful person because they're react they're reacting to my tone rather than to the words of
00:31:48.180 of my question yeah and you gave some really good examples of that in the book i love the example
00:31:54.500 where i think it was phil was interviewing someone and for some position and the guy admitted you know
00:32:00.820 just through you know phil was very low-key very am you know he wasn't wasn't aggressive and throughout
00:32:06.340 the process of the interview this guy opened up and confessed that he committed all these crimes that you know
00:32:10.420 basically made him ineligible for this job and at the end of the interview the guy said when will i
00:32:15.140 know when i if i'll get the job or not and because like phil didn't let on at all that you know like
00:32:20.660 this is bad that you did these things he was like completely non-judgmental just getting that information
00:32:24.500 from him yeah that's exactly the approach we use during an interview and also during uh what we would
00:32:30.900 call the the non-coercive uh interrogation process if you think about what what our life work has been
00:32:38.100 it's really about information collection and to be able to obtain both a high quantity and quality
00:32:47.380 of information you have to really be good at three separate skill sets one is of course asking good
00:32:52.900 questions the second would be detecting deception and that's what our first book spy the lie is all
00:32:58.100 about and then our second book that's called get the truth gets into this third skill set and that is
00:33:05.380 how do you get someone that you know is lying to you to provide that incriminating information and
00:33:12.420 to your point it involves being very low-key and and under the radar right so you don't want to do
00:33:18.900 any of the aha it is you just pretty much keep going on with the questions once you spot that yeah the
00:33:24.660 last thing we want to do is come across as judgmental we're not the judge and jury and so our our whole
00:33:32.100 mission is to be under the radar low-key non-judgmental we want that person to feel comfortable in confiding
00:33:41.700 you know to us well michael this has been a great conversation there's a lot more our listeners can
00:33:46.820 learn as you got a second book out where can people learn more about your work well they can go to our
00:33:51.460 website qverity.com where we will from time to time have analysis of people in the news politicians and
00:33:59.540 celebrities who've been accused of things we do have analysis there where they can practice and see
00:34:05.780 what what our opinions have been over over the years on people in the news and then the book spy
00:34:12.580 the lie is is a great resource along with now our second book get the truth so those would be the
00:34:18.260 the resources that i would recommend well michael floyd thank you so much your time it's been a pleasure
00:34:23.460 thank you brett thank you very much my guest today was michael floyd he's the author of the book spy
00:34:28.660 the lie it's available on amazon.com and bookstores everywhere you can find out more information about
00:34:32.820 his work at qverity.com also check out our show notes at aom.is by the lie where you find links
00:34:38.580 links to resources we can delve deeper into this topic
00:34:53.620 well that wraps up another edition of the art of manliness podcast for more manly tips and advice
00:34:57.620 make sure to check out the art of manliness website at artofmanliness.com if you enjoy the
00:35:01.060 podcast i've gotten something out of it i'd appreciate if you take one minute to hear this
00:35:04.100 review on itunes or stitcher or whatever podcast service you use helps out a lot and if you've done
00:35:07.780 that already thank you please share the podcast with your friends word of mouth is how this show
00:35:12.580 grows the more the merrier as always thank you for your continued support until next time this is
00:35:16.820 brett mckay telling you to stay manly