In this episode of the Art of Manliness podcast, Brett sits down with David Allen, author of Getting Things Done, to discuss the origins of the GTD system and how it differs from other time management systems out there.
00:19:25.600It's just like, well, first of all, whatever you wrote down, whatever you've captured, whatever you've thrown into your entry, is it actionable?
00:19:32.560Is it something you're committed to move on or not?
00:19:50.280You need to pay attention to this, right?
00:19:52.100So, you're the one who actually needs to make a decision about these inputs that you get wherever you've collected these inputs that you've allowed to come into your ecosystem in some way.
00:20:01.600Your own notes as well as, you know, stuff piling up in social media and email and your physical inboxes and mailboxes, right?
00:20:11.320If it's non-actionable, then it's either trash, reference material, or something to hold on until, you know, a later date to make a decision about it.
00:20:20.100So, you know, that's a clarification of the non-actionable things as either something I don't need or something I need to just hold on to to refer to later potentially or something I need to be reminded of at some later date.
00:20:32.100And then if it is actionable, oh, there is something I need to do about this or I want to do about this, then you need to decide two very important questions to answer.
00:20:41.340One is, what's the very next action you would need to take?
00:21:12.420So there are two things you need to ask and answer about the things that have landed on your plate that are actionable.
00:21:17.980What's the action and what's the outcome?
00:21:20.020Action and outcome are the zeros and ones of productivity thinking.
00:21:23.340What are we trying to accomplish and how do we allocate resources or reallocate them to make sure that happens?
00:21:28.980But that thinking does not show up automatically.
00:21:31.360As a matter of fact, most people listening to this right now, if you're listening to this right now, pull out your to-do list if you have anything like that and look on that list.
00:21:40.320And what you're likely to not see are actions and outcomes.
00:21:44.040You might have written down, just call your brother, wish him a happy birthday.
00:21:49.080But likely what you're going to see are things that still need a decision made about, well, what exactly are you going to need to do to move the needle on that to get to closure or resolution or clarity on what that thing is?
00:22:02.120And oh, by the way, what's the outcome you're committed to complete that you need to keep track of until you can complete it?
00:22:07.680And that's the cognitive muscle that actually people need to train.
00:22:14.340Trust me, you know, Brett, I've spent thousands of hours with some of the best and brightest and most sophisticated people on the planet, walking them through that exercise about all the stuff they dumped out of their head the day before.
00:22:29.160And that's the big problem because of what happens is then it's that stuff spins around and keep spinning around in there.
00:22:35.620If you haven't finished your thinking about what it means, what does done look like and what does doing look like and where does it happen?
00:22:42.640So interestingly that I, you know, I discovered or uncovered or recognize that that was the thought process you have to apply to these things to be able to get them off your mind without having to finish them.
00:22:53.160And this is where, do you think this is where a lot of people mess up getting things done when they try to implement it?
00:22:57.960Like they, they don't properly clarify or describe what they're trying to do.
00:23:20.180Go look, just decide what's the very next physical, visible activity you would need to do about mom's birthday, about increasing your credit line, about handling the tooth that aches, you know, hiring the VP of marketing.
00:23:31.920What's the very next thing you need to do if you had nothing else to do in your life, but move that to closure?
00:24:20.440And what you don't want to do is go run down some rabbit trail of something when you have other potentially more important or significant things sitting in your inbaskets and in your email before you start spending extra time on something that may not be the most important thing to spend time on right now.
00:24:36.740But the two-minute rule, that's – yeah, it's great.
00:24:39.100I've had people tell me that was worth the price of admission.
00:25:33.100But if the next thing you need to do is actually to do some research before you go to that meeting, then that's a next action you need to put on some sort of a next action list.
00:25:40.900So you've got a project list, and you have your actions you need to take, which will either go on a calendar or on a next action list you could do in and around your calendar items.
00:25:50.840And then a fourth list called waiting for, things you're waiting on to come back from somebody else.
00:25:56.400And essentially, if you have a fairly simple life or lifestyle, those four lists can handle pretty much everything.
00:26:04.160Now, the non-actionable things, obviously you need a trash – some way to trash stuff, and you need a reference system, both digital and paper-based, so you can put stuff that's just referenced somewhere so you can find it later.
00:26:15.340And you need some sort of a – what we call a tickler system or an on-hold or an incubate system that will let you say, I don't – you know, this cultural event that I just got a mail about I might want to go to.
00:26:27.680It's two months from now, this Bach concert at the concert hall, but I've got so many pending things, but I might want to go to it, remind myself in a month, that'll give me time to get tickets.
00:26:38.640So you need some sort of a system that's going to give you that sort of ping back, you know, whether digitally or in a physical tickler file or bring forward file where you can see that kind of stuff.
00:26:50.820You don't need – in terms of categories, those are the primary categories that you need to have to organize the results of your decision-making about what you need to be reminded of and what you need to have access to in the appropriate context.
00:27:04.500Where that gets more complex is most people have 100 to 200 next actions aside from their calendar.
00:27:10.640So, you know, what happens if you've got a fairly complex life, you may find it, as I have, much easier to sort your next actions into various contexts.
00:27:19.200I have an errands list of my actions that need to be taken when I'm out and about.
00:27:23.820I have a list of actions of things to talk to my wife about when she and I get time to talk about the business life stuff.
00:27:30.340I have a list of things to do in terms of creative writing on my computer.
00:27:35.440So, I've sorted those into things because I can't do all of those at any one time, and I can't even – don't even have the possibility to run errands if I'm not out doing errands.
00:27:45.980So, I've then sorted my action list into some subcategories.
00:27:50.080But it doesn't have to be that complex, but it is sophisticated enough to be able to manage a pretty sophisticated life.
00:27:57.820The distinction between projects and actions, that took me a while to figure out when I first started working with GTD.
00:28:04.280Because what I would do is I would just create actions.
00:28:07.300But like you said earlier about the example of mom's birthday, right?
00:28:12.220Well, there's going to be a lot of actions you have to take to get to that completed thing.
00:28:16.880So, that took me a while to figure out.
00:28:18.940But once I did, it helped out a lot to figure, okay, if it requires multiple steps, it's a project.
00:28:24.320And just create a project folder, and you have your little list of actions to create that project or to finish that project.
00:28:29.580And by the way, Brett, given that definition, most people listening to this have somewhere between 30 and 100 projects, if they include personal and professional.
00:29:47.860Like, well, you're going out for errands, what do you want to do?
00:29:50.480Look at the errands you've come up with and decide which ones you're going to run.
00:29:54.240You know, you've got a list of stuff to talk to your partner about in your business, right?
00:29:58.940You've got the meeting coming up, take a look at the list you've created and say which ones are the most important that we deal with if we have a short period of time.
00:30:06.240It could also be reflect, it could be at any of the levels of commitments.
00:30:09.500I mean, the other aspect of getting things done is identifying the multiple horizons that we have commitments.
00:30:44.880We actually have all of these commitments.
00:30:47.560So, reflecting could be how often do you need to reflect if you've got a life partner?
00:30:52.280How often do you folks need to think about where you're going in your life in terms of career and lifestyle?
00:30:56.740Where do you want to be five years from now?
00:30:58.760What's pulling or pushing on you that thinks you might want to change it?
00:31:02.620You know, if you say, if you've got a job that just changed, you know, how clear are you with you and any potential boss or partners about your job description and your accountabilities?
00:31:10.720So, there are a lot of these commitments at multiple levels that need to be reviewed and reflected so you can feel comfortable about both your priorities and as well as what are the appropriate projects I need and actions I need to take, you know, to maintain all those things.
00:31:23.220So, this is not quite a, you know, most people have a much more complex life than they realize.
00:31:46.460Reflect on, you know, how you're trying to manage the strategic plan you have and the operational plan you have in your company.
00:31:54.220So, is that a quarterly review, monthly review?
00:31:57.080Is that a, you know, how often do you need to look at that?
00:31:59.700So, reflection just says step back, step up at some level to be able to look at another level of game in terms of locating yourself in space and time.
00:32:07.840So, then you move to step five so that whatever you decide to do this afternoon, whether that's take a nap, have a beer, you know, draft the plan, deal with the ugly email that's staring at you in your in-basket.
00:32:20.440You know, that's that, then you do that from that context.
00:32:25.120And this also is where the weekly and daily review comes in.
00:32:28.780This is where you figure out, you know, you do that step back on a weekly basis.
00:33:05.000But once you have a complete list of all the commitments you have, the word N-O is going to come a little easier to you.
00:33:11.740That's a good point, because I think a lot of people, I know of myself, and I don't know exactly what's going on, or I don't have it in front of me, all the stuff that I've got going on, I overcommit.
00:35:31.240We trust our own systems and our own integrity to be able to deal with these things in that way.
00:35:35.440Man, does that move you up the food chain in terms of relationships?
00:35:41.220Because a lot of what screws up relationships are those kind of strangely mundane but still meaningful things
00:35:49.680that are not handled really well and the communication, you know, just fall through a crack and then you have all the issues and conflicts and stresses that show up because of that.
00:36:00.200So, yeah, it's great stuff when, you know, for...
00:36:03.680See, once anyone gets GTD, gets this stuff, it's going to affect every one of your intersections.
00:36:11.140You know, Brett, how many people do you intersect with on a daily or weekly basis?
00:37:19.560What do you need to do to get that off your mind?
00:37:21.780What do you need to do to get that off your mind?
00:37:24.000What do you need to do to get that off your mind?
00:37:26.420And I just figured out the algorithm about what they need to decide and think about and how they need to organize that so it does get off their mind.
00:37:32.980Most people don't have a clue, frankly, about what they need to do.
00:37:36.960But that was, you know, that was the elegance of GTD.
00:37:48.180Well, gettingthingsdone.com is our website.
00:37:50.380And now we're being, you know, our trainings, we've certified master trainers and coaches in 70 countries.
00:37:58.440So you can go to wherever you are in the world, you're listening to this, you can go to our website and see how you could get a training, which is really good to do.
00:38:08.060You know, obviously you can get my book, the new edition of Getting Things Done, you know, has all this in there and how to do all that.
00:38:15.580And, yeah, there is a new, you know, if you get the book Getting Things Done, it may be a little daunting for a lot of people because I just accumulated 25 years of my professional work or 30 years of my professional work and put it into a manual.
00:38:28.360And so a lot of people, it does tell you how to implement all this stuff with a lot of detail and cool stuff about it.
00:38:35.700But a lot of people feel a little daunted, you know, or overwhelmed by that.
00:38:39.860So we decided let's create a workbook that sort of lowered the barrier of entry for people to be able to say, look, here are the 10 moves that are easy to do.
00:38:48.160So if you do them, you'll start to implement these five steps, you know, of capture, clarify, organize, reflect, and engage, you know, in a very simple and easy way to start to do that.
00:38:58.580So that's why we figured it would probably be a good idea to do a workbook.
00:39:04.360If you've got an iPhone or a phone that recognizes QR codes, you can read a little thing and, you know, do a little exercise and then you can pump on the QR code.
00:39:12.080You'll see me talk for two or three minutes about what that actually is and what it feels and looks like.
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