#620: How to Deal With Life's Regrets
Episode Stats
Summary
In this episode of the Art of Manliness podcast, we talk to Dr. Neil Roost about regret, counterfactual thinking, and why living without regret is actually not necessarily a bad thing. Neil is a professor of psychology and marketing and the author of If Only: How to Turn Regret into Opportunity, a book about his research in the psychology of regret.
Transcript
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brett mckay here and welcome to another edition of the art of manliness podcast we've all asked
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what if questions about our life what if i'd majored in art instead of business what if i'd
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let my best friend know i liked her as more than a friend or what if i'd taken that job offer in
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colorado sometimes contemplating the imagined possibilities of these alternative histories
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fills us with sharp pings of regret my guest today says that's not necessarily a bad thing
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his name is neil roast and he's a professor of psychology and marketing and the author of if
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only how to turn regret into opportunity neil and i begin our conversation by unpacking how asking
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what if is to engage in something called counterfactual thinking and how you can create
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downward counterfactuals in which you imagine how a decision could have turned out worse or an upward
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counterfactual where you imagine how a decision could have turned out better neil then explains
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why living without regret isn't actually that healthy and why even though regret is an unpleasant
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feeling it can be an important spur towards greater improvement action and agency we then do get into
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the circumstance of which regret become a negative force before turning to what neil's research says
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are the most common regrets people have in life at the end of our conversation we pivoted talking
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about how imagine your life could have turned out worse can actually make you feel happier after
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the show's over check out our show notes at aom.is regret neil joins now via clearcast.io
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neil roast welcome to the show hello it's good to be here so you are a professor of psychology
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and you're a professor of psychology who has specialized in the psychology of regret and you
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wrote a book about your your research in this topic called if only how to turn regret into opportunity
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i'm curious how did you end up being a specializing in regret i've never met a regret psychologist
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yeah that's a funny question it's certainly not the case that i woke up one day and decided i'd
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become an expert on regret it's like many things in life you stumble your way into it but the deeper
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point i think is that i've always been a person who likes to reflect on things to look at my own
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life you might even say i'm a compulsive navel gazer and i remember when i was a small child
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probably the first time i confronted a deep philosophical question was what would have
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happened if my my parents had never met like what if my mother had met some other person
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and and had a child would that child still be me or would i be sort of half me or some other person
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and as i went down this rabbit hole and imagined well what if my father had met somebody else
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and had a child would that still be me it awakened a kind of appreciation for the way in which human
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beings can think through different parts of their life and dismantle take apart and then rebuild parts
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of their life and then ask questions about what if and and if only and when i was a younger student
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i thought that this was all just the realm of philosophy or just armchair speculation and when i became a
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graduate student studying psychology in a serious way i was delighted to discover that there were actually
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other people who were studying this in a more precise and systematic way you know using measurement
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and actually asking people systematically about their thoughts of what might have been and i was lucky
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enough to get my research going in the early part of a rising kind of effort to look at these kinds
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of thought processes and so you might say i got in on the ground floor but i'm certainly not the only
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researcher who's who's been asking these sorts of questions but my main research area is not so much
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regret as it is the deeper capability of human beings to construct counterfactual insights and so
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counterfactual thinking is where i got my start and the counterfactual means literally contrary to the
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facts it's the way in which our brains come up with alternatives to what we know to be true and yet we know
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they're false and and yet we play around with them and sometimes use the insights for other purposes
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so once again i didn't really start out thinking about being a regret researcher i kind of stumbled
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into it but my main research interest early on was counterfactual thinking well so yeah regret is a type
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of counterfactual thinking what are some other types of counterfactual thinking that we take part in on a regular
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basis well regret to me is is a great example of the emotional consequence or the emotional result
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of a counterfactual thought and it's a particular kind of counterfactual thought that that focuses on
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your own decisions okay so i decided this morning to have coffee but i could have had tea so i could focus
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on that that decision but also as i construct an alternative i am emphasizing how things could have been
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better as opposed to how things could have been worse or how things might have stayed exactly the
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same so if i focus on how things could have been better i really am imagining a better state of
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affairs something that i i perhaps yearn for or desire or dream about and regrets are really all about
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how we could have made decisions for ourselves to have made a better current situation for ourselves so
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whether i had coffee or tea at breakfast this morning is is rather unimportant you know maybe
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if i had tea i'd be a little bit perkier right now that's hard to say but let's let's uh talk about a
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bigger kind of fork in the road that you might have what what your choice of career might be
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and so when i was younger i did briefly entertain the idea of being a dentist and so i can imagine what
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would my life now be like if i were a dentist and you might say well it could be better in the sense
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that maybe i'd be making more money but it's also worse in the sense that well i'd have my hands in
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people's mouths all day i'm not sure if that's quite my cup of tea but if i can focus on mainly the better
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side of things if i can think about the positives then that's what we call an upward counterfactual we're
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thinking about how things might have been better but other times we might imagine how things could
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have been worse and that's what psychologists call a downward counterfactual so downward
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counterfactual is really all about let's say if i made this or that decision things could have been
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a whole lot worse so perhaps if i had not gone to university i might have had a different sort of job
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maybe it would have been a job that would be less fulfilling for me and i can imagine that that
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alternative state of affairs and i think about what my life would be like now if i hadn't gone
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to university and i can see well maybe it wouldn't have been as as pleasant maybe i would have had
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greater frustrations and challenges so psychologists really see the upward versus downward counterfactual
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distinction as a key demarcation point a key point of separation between our thought processes
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because it really speaks to what we value what we see as good or bad in the world and our brains are
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very very very quick to categorize the events that we see around us as either good or bad and in the
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same way we're very quick to see how alternatives to the past might have been good or bad so that's a
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fundamental distinction and overall i think you might say that people have a tendency to focus
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more on upward than downward counterfactuals that is people are more often thinking about how the past
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might have been better than how it might have been worse which i think is a reflection of just how
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people tend to think about what are their goals what are their dreams what are their aspirations and
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so counterfactual thoughts tend to mirror the things that we most want out of life so just to recap here
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downward counterfactuals we think that something could have turned out worse which makes us feel
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better and an upward counterfactuals where we think something could have turned out better
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which makes us feel worse and regret is that negative feeling we have as a result of an upward
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counterfactual so now as i was reading your book and thinking about this dynamic i was thinking you
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know what i'm doing counterfactual thinking all the time like i'm constantly doing it not even thinking
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about it sometimes have you found in your research that we do quite a bit of counterfactual thinking
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throughout the day yes yes there's actually some research that i worked on with one of my
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former students now a professor her name is amy somerville and one of the things that we tried to
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do is to get a sense of how often counterfactual thoughts or comparisons especially those ones that
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focus on our own actions how often they they happen in everyday life and we used a very unique
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research method to tap into this we basically used electronic devices kind of like like you know
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we all of us carry smartphones around with us and we have the basically computers in our pocket that
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allow us to communicate with others obviously we're all on social media right now this research was done
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more than 10 years ago so we we had more primitive devices to use but the idea is the same people are
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carrying around electronic devices that randomly ping them during the day so it's a random ping
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and then our research participants would would you know take out the device and answer a few
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questions and what's great about this method is that it enables us to sample thoughts in a kind of
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more representative way so it's a kind of a random sampling of the thoughts that happen to you
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spontaneously as you live your life and so this is not a technique that we invented by any means lots of
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researchers have used it but it's a very powerful technique for understanding the frequency
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with which we have certain kinds of thoughts so using that kind of research approach we found that
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counterfactual thoughts are pretty frequent i can't give you an exact number of how many per day
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but the average person is certainly having explicitly or or consciously realized thoughts
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dozens of times a day and what's interesting about comparing let's say our our consciously experienced
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thoughts versus unconsciously held thoughts is we know that there are unconscious
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counterfactuals that are kind of like swimming in the background giving us guidance to the things
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we do so every action we take potentially has a set of alternatives that were considered prior to
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that not consciously but you know there was an automatic process of setting up what are the different
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options available to us and then after the fact there's a reconsideration or a re-evaluation so i would say
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dozens of times a day each of us might have this or that counterfactual thought and it might be about
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something extremely minor like i mentioned to you earlier should i have had tea instead of coffee
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or you just realize oh man i i forgot to bring a book with me that i wanted to show a friend and you
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think i should have brought the book it's any time really that you realize that you have not met a goal
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or not accomplished something that you meant to accomplish almost spontaneously a counterfactual thought
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swims into focus that is all about what you could have done to have met that goal or to realize
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that particular objective so these thoughts are happening all the time sometimes without us even
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realizing it well let's dig into the counterfactual thinking of regret because i think it's an emotion
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that a lot of i think everyone feels on a regular basis and you know the typical sort of folk advice
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out there about regret is like you know live a life without any regrets but you make this i think very
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compelling case in your book that regret is actually it's often necessary a necessary part of for
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improving ourselves so how how can regret be a spur to improve ourselves yes well it's really really
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hard to live a life without regrets because i think that regrets are a signal to us of a particular goal
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or particular aspiration that went unmet and so one way to live your life without regrets is to have
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no goals to have no standards to have nothing that you're trying to get done and so if you have
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nothing at all that you want to do ever then certainly you can live your life without regrets but
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if you if you take this idea to heart now that regret is a signal to you of something that was
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not quite achieved the way you had intended earlier then it's almost like a wake-up call it gives you a
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sense of well now is the time to reassess now is the time to reconsider perhaps the strategy that i was
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taking if it's a regret regarding a relationship let's say it's you know romantic relationship or
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even the relationship with your mother you might say to yourself well can i do things differently is
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there a different way i can conduct myself should i say some different things maybe i should be more
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forthright maybe i should be more humorous maybe i should just be clear so people understand what i'm what
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i'm trying to get across i think regret can be a powerful way of reconsidering what you're doing
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and then it's a it's a tool for improvement and so some of the the research that that i've been
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involved in and certainly others have been involved in as well has shown that regret if it is experienced
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fully and if it is essentially listened to it can be a spur to action in other words regret can trigger
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first of all a reflection process of reconsidering what you're doing and then it can trigger behavior
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change and this is actually something that's been observed in children in fact we i can think of
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several different research studies in which measuring the extent to which regret is experienced or felt
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is then predictive or or it it's associated with later performance improvement in an academic setting so
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some of these studies are done with adults some of them are done with with children under the age of 10
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and we see a similar kind of pattern that regret is something that that goes along with performance
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improvement for most people not not for everybody and and that's something perhaps you want to ask me
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about like i mean yeah it's not always the case that regret is good for you there are cases where
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it can be quite terrible for you so we'll get into that but before we do because i think this this
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next question will flesh out and talk about some of the problems that regret can have but it sounds
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like whenever we do counterfactual thinking we're doing regret the focus is typically it can increase
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the sense of agency because you're typically thinking what could i have done differently i mean you
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don't regret i mean it's hard to regret like when stuff just like happens like a you know hurricane i mean
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hurricane hit your house you're typically well you know i didn't do anything about that there's
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nothing i really could have done but it sounds like you know thinking about regret can increase
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your capacity or your sense that you can do something about the problem that that's true so if you think
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about what regret actually means the dictionary definition really is all about your own decisions but if we
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step back a bit and we just ask about counterfactual thoughts in and of themselves let's say if we have
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an intervention or or some kind of technique or tool that increases our tendency to have
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counterfactual thoughts all else being equal those counterfactual thoughts tend to gravitate toward
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our own decisions they tend to gravitate toward the things that we're we're most involved in and so
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merely thinking about how you could have done something different it it reinforces your own sense of
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agency and i think in the broader sense of things it increases your sense of mastery and the feeling
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of being in control of your life there's that that old poem that goes something like i'm i'm the master
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of my destiny i'm the captain of my soul you know sometimes we feel a little bit out of control we feel
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like we're just billiard balls being knocked around but it is a powerful psychological feeling to feel like
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we do have a little bit of control over the things that we do and that actually translates into a feeling
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of psychological wellness we do feel better about ourselves we feel happier and more buoyant in the
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morning if we feel like there's some thing we can do that can have an effect usually a positive effect
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and especially in a positive effect on others but so what i'm talking about is this this idea that we
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might deliberately push ourselves to think about how we might have done things differently in the past
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which then feeds into a feeling of mastery and control which then has a kind of positive feedback
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loop that that then guides us into more i don't know more positive action as we move forward right so
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the example of this you know the kid studying for he didn't study first test gets a bad grade feels he's
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like well if i if i studied i probably would have done better and then that will hopefully spur them
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to study for the next test yeah but it's it's you know it's a delicate balance because what i don't
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want to say is that it's appropriate for us to be blaming the victim or it is appropriate to always
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say that whatever bad thing happens is always your fault it's not not not what i'm saying it's a more
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nuanced judgment that even if you are the victim of a natural disaster even if you are if you
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suffered a loss after a flood or a tornado there perhaps is something you could have done in terms
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of prevention or just just greater preparedness and you could think through well there are always
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going to be acts of god but what can i do to be more prepared and i think that feeling of preparedness
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it's like a security blanket it makes us feel a bit better about our day-to-day lives and especially
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as i'm talking to you today in the middle of a very turbulent time in our nation's history and i
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you know and i'm probably sharing a lot of anxiety with a lot of your listeners right now i'm thinking
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through what are some ways of being prepared and what are some things that we can do each of us
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individually to benefit society and that helps to quell that feeling of anxiety we're gonna take a quick
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break for your word from our sponsors and now back to the show well let's talk about the so the dark
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side of regret so regret can it because we feel it it stings it'll then we start thinking of alternatives
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how we can behave and do things differently um but as you talk about in your book too it can go it can
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run amok so when does that happen when does regret move from being useful to actually being a hindrance
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right regret can be very very traumatic it can be problematic when it becomes associated with
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depression and so many of your your listeners will know that depression is a very profound mental
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illness that has deep biological roots but at the end of the day depression has a lot of thought
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disorder as part of it a kind of disordered way of thinking about the events that befall us a
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disordered way of attributing the cause of the events that take place and so one of the most
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serious aspects of depression is is seeing that a negative event is not only caused by you yourself but
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it reflects something fundamental or deep about your your character as a person so it's it's not just that
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i messed up yesterday and it was a random event but it's something about my deeply flawed character
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and so usually that's a kind of biased or or inaccurate or even unrealistic way of thinking
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but it's it's a part of the the fundamental disorder that the depression is regret now when it
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is connected to depression it's really all about thinking about how relentlessly how you could have done
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things differently and then as the common theme underlying this relentless thought process is
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this feeling that you as a character as a person are are somehow flawed or not worthy and so the word
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that we often use to describe the particular syndrome of counterfactual thoughts involved in
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depression is is rumination and i'm sure you've heard this word before rumination another way of
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describing it is repetitive thought but it's this kind of spinning your wheels in the mud kind of thing
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of over and over and over again focusing on the same themes or the same particular actions that you
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might have taken differently i'll give an example in my own life i can remember when i was a teenager i
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had the ability to drive myself around because my mother was kind enough to let me borrow her car from
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time to time i got into a minor accident on on ice in the winter and it didn't involve another vehicle but
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it did involve some some costly damage to the car and i relived that accident over and over and over
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again and i thought of various actions that i could have taken to perhaps avoided the accident
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some of them outlandish like what if i'd thrown the car into reverse and tried to drive backwards on
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the ice as i'm moving forward i've tried that later in life and it doesn't work and so the the key idea
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here is that if you are thinking over and over and over again ruminating on what you might have done
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differently and you can't break out of that cycle it's not only a predictor of subsequent deeper
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depression but it actually really is i think a fundamental example of what depression feels like
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it's that repetitive thought about your own past actions and how they might have been different
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and so i i don't know quite how it it starts but once it gets started you you get into a vicious
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cycle where back and forth the negative thoughts the the regretful thoughts repeated over and over
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again create more negative emotions and then those negative emotions lead you back to more more
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regretful thoughts and they go back and forth and back and forth and it's it's really hard to break
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out of that cycle right and that's where talk therapy would come in ideally you know you come in and
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sort of challenge i mean the whole point is like it gets you out of that rumination yeah that's exactly
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right and so talk therapy or sometimes people refer to this as cognitive behavioral therapy the the idea
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is to try and latch on to those disordered thought processes and rework them and get into a kind of
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rhythm or habit of of shutting down the repetitive thinking and then reworking the thoughts into something
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that's more more realistic or perhaps more more present focused so you know one of the things that i've
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i've been thinking about since i wrote that book it's been a while since i wrote the book but it's
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it's really an interesting idea that resonates with a lot of zen thinking or the the mindfulness movement
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or the meditation movement that's been increasing in the united states it's this idea of trying to focus
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on the present moment thinking about what is happening right now my own sensations my own experiences in
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the moment as opposed to reliving the past reliving the past seems to be just a negative pathway that
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if you if you go down the path often enough it turns out to be something that's that's going to be bad
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for your well-being so then the trick is and this is the tough part this is the trick it's if you feel
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a regret and it pops into your head and you feel bad can you take a lesson out of it and take an insight
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about what you might change about yourself and then let it go in other words feel the regret deeply in
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the moment but then you know a few moments later let it go and let leave it behind and i think that's
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the real trick that's the real tough thing that a lot of us i think need exercise and practice at to get
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better at but you will you'll always be confronted by regrets the trick is to listen to it think about
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what it means and then let it go don't get yourself stuck spinning your wheels over and over again
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well another dark side of regret you mentioned earlier it can lead to or not regret but counterfactual
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thinking lead to blaming the victim i mean so here's just an outlandish example because you highlight
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research we tend to do this whenever we're doing counterfactuals about other people because we want
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to assign agency to somebody and so like you know so some guy's house gets hit with a meteor you know
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we think well shouldn't have built his house there should have put his house different but it's like
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that doesn't make any sense but like our our brain naturally wants to do that because it's that's it
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does counterfactual thinking very well yes yes that that's a really funny example yeah meteor could hit
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anywhere and and i think it's a reflection of the way in which i think a lot of us just want to see
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the world as predictable and understandable if we walk around thinking that the world is just
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completely random and there's nothing we can understand about it it would be terrifying and so
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we are we're definitely motivated to see order and sensibility in the world and so when something
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like that does happen a meteor strike is yeah about as random as you get as to where exactly it will land
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there is a tendency for us to try and ignore that random side and assign blame and and basically reach
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a greater understanding so the reason why this happened is because so and so performed this action
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so psychologists have noticed this for quite a long time a very natural organic tendency for us to
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not not so much find fault in others but to find reasons for outcomes or for events inside other
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people's intentions or other people's deliberate thought processes and so we we call that psychologists
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call that the fundamental attribution error like a tendency to see things as being caused by other
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people and that means an under appreciation for let's say machine-based causes natural causes just
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random causes so we are at the end of the day we are all social beings and we live amongst other people
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all the time even as we're isolating we're surrounded by others and so there's just this natural tendency
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to look to other people and to assign blame and causation on the basis of other people's actions
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when you've done the research on regret what have you there's surveys been done about this what about what
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people regret the most what does that research shape what what do people regret the most whenever
00:26:20.980
they at the end of their life or at any point in their life yeah well there's there's been some
00:26:26.740
recurring internet memes about what people regret most at the end of their lives and it's a powerful
00:26:33.720
question because it gives us almost like a recipe for how best to live our lives so that we can feel
00:26:41.900
fulfilled and grateful at the end of our lives and so if we can listen to what older people tell us
00:26:46.920
that would be a very powerful thing of what what how we might conduct ourselves so i've been involved in
00:26:53.660
a couple of different research programs that have attempted to understand in a more systematic way
00:27:00.840
what it is that people regret most in their life and so we went about this by right first of all trying
00:27:06.760
to understand what are the big categories that people tend to think about and focus on and so big
00:27:11.500
categories might be regrets that might focus on your parenting or your financial decisions your
00:27:18.380
your spiritual growth your work life all kinds of things so we tried to use a systematic set of
00:27:25.260
categories or buckets into which life regrets might fall and then we we go about asking people ideally
00:27:32.260
using a sample of adult americans so that we can get a portrait of what the typical american is thinking
00:27:39.740
about and the result is that we see a lot of focus on two main categories work and love i would say work
00:27:49.100
and love and just unpacking that a little bit probably the top regret tends to focus on our our relationships
00:27:55.100
and so when i say relationships i'm thinking mainly romantic but also close relationships so our
00:28:03.500
our friendships and our sisters and brothers our parents but especially our romantic relationships
00:28:11.900
it's the people that we talk to the most the people that we're closest to and so the regrets tend to center
00:28:17.600
on maybe we had a fight maybe we had an argument maybe there's a lack of agreement maybe something was
00:28:24.720
said that you wish you could take back and so when we do this kind of research we often ask people to tell us
00:28:31.700
exactly what their regrets are so i've had the experience of reading through literally thousands
00:28:38.900
of people's life regrets and so i see a lot a lot of a common theme of wishing that you could have
00:28:47.620
made a romantic relationship better work harder at it or wishing that you had recognized that it was a
00:28:54.840
toxic relationship more quickly and then ended the relationship so that you could move on so i would say
00:29:01.220
that's that's probably those two kinds of things focusing on romantic relationships are the things
00:29:06.540
that people mention the most the other thing they'll mention is something about career or work or you know
00:29:13.220
your job life and usually those tend to center on your aspirations for what make what might make you
00:29:20.400
more fulfilled so did you have a job that allowed you to do what you're really good at is it something
00:29:26.580
that gave you satisfaction and pleasure or is it something that was just just a job that you had
00:29:32.220
to get done interestingly we don't see that many regrets we see some but not that many that focus on
00:29:38.460
wishing that you had made more money or that you had been able to invest more money regrets definitely
00:29:45.120
appear but they're not nearly as powerful as as love and work regrets that center on ways in which you could
00:29:53.280
find yourself feeling more fulfilled and so if you're thinking about what are the deathbed regrets
00:29:59.580
that people typically have they're usually going to be you know i wish i had a stronger connection with
00:30:05.700
my brother i wish i'd said more to my mother before she passed away or i wish that i had managed my
00:30:12.560
my uh my marriage a little bit better i wish i'd been in touch with my kids in a more frequent way
00:30:18.880
we are again i'm going to say that we are we are social animals and our our deepest inclination is
00:30:25.100
to make connections to other people and and the feeling of loneliness is probably the biggest
00:30:32.360
contributor to late life regret compared to all the other things that we might do so i think there's a
00:30:38.860
powerful lesson there for younger people i think that people in their 20s and 30s can get kind of
00:30:45.760
overly focused on work and there's a kind of trap of putting in too many hours to try and get ahead
00:30:51.700
to the relative neglect of of other relationships and usually young people in their 20s and 30s are
00:30:59.340
able to see that there's obviously great value and great excitement about pursuing a romantic
00:31:04.940
relationship but once people get into their 30s and especially if they have kids there's a tendency to
00:31:10.720
neglect their their friendships and friendships later in life will if if they're not maintained
00:31:18.520
and managed well that can bring about a lot of a lot of regret as you lose touch with people that
00:31:23.600
were previously meaningful to you well this idea of like the big regrets regretting that you didn't
00:31:29.280
pursue a romantic relationship or you didn't invest more in your family like what's hard about those
00:31:33.940
regrets is sometimes it's like too late to like actually make good on that that that specific
00:31:39.660
relationship that you regret but i mean it's but the regret could still be useful there because
00:31:44.920
okay well i can't salvage that relationship maybe you know like that's that love is gone forever but
00:31:50.780
i can do something different now with the other relationships i have moving forward yeah that that's
00:31:56.200
exactly right and and it speaks to something that our brains naturally do and if you if you watch for
00:32:03.040
it maybe you'll notice it on average when we recognize that a situation is is finished it's final there's
00:32:11.600
nothing we can do with it and so let's let's say a family member has passed away and you you have some
00:32:18.020
regrets about some things that took place many years ago for most people they they find a way to reach
00:32:25.160
closure and they can let it go because the event is done when an event is still open when there's still
00:32:33.520
a possibility for modification there's still something that can be done then regrets tend to be stronger they
00:32:40.520
tend to be more active and the counterfactual thoughts about things you might have done differently for that
00:32:46.480
particular outcome are are more active and so very naturally our brains tend to help us to rationalize
00:32:55.460
our negative feelings by by closing down or shutting down thoughts about things that are totally
00:33:01.240
closed off so that means that regrets are oftentimes a signal to us that there's still still something you
00:33:09.260
might do even though you might have had a bad relationship experience with somebody else
00:33:15.760
it might speak to a deeper pattern that you've had with your relationships that you might be able to
00:33:22.520
modify and therefore improve in another relationship that this idea of an open or closed situation
00:33:29.200
i think is is best captured by thinking about when you when you buy something so you can buy a shirt
00:33:36.860
for summer and let's say it looks pretty good on you but you're not sure whether you're going to keep it
00:33:44.400
two situations you could either return it for a full refund or you bought it on sale and you can't return
00:33:50.460
it so there you go you got this this clear separation between either you can undo it by returning it for
00:33:57.180
a refund or you can't undo it and you're stuck with it and so research especially in the consumer realm
00:34:03.980
shows that when you can't return it when you can't do anything about it you kind of start to like
00:34:10.800
look at it a little bit more you kind of reconcile yourself to the fact that you're you're stuck with
00:34:16.240
it but when you can still change things around it can actually make you miserable as you keep
00:34:21.680
thinking about well should i take it back should i keep it what should i do the opportunity is still
00:34:26.760
open there's a regret there that kind of is more active and because you've got that opportunity to
00:34:34.540
actually change things that the negative feelings are more active and so i guess i guess the lesson
00:34:40.040
there is go ahead and do something or close it down burn burn the bridges behind you and reach
00:34:46.340
that closure by making sure that there's nothing else that you actually can do no the research about
00:34:52.000
consumer choices consumer behavior that reminded me of that idea that's come out in the past 10 years
00:34:57.200
like fomo fear of missing out like that fear of missing out is basically counterfactual thinking
00:35:02.000
yeah yeah it is i should also mention you introduced me at the beginning as a professor of psychology
00:35:07.280
and i'm also a professor of marketing in the business school at the kellogg school of management
00:35:13.320
northwestern university and so i i actually teach courses on consumer behavior and brand management so
00:35:20.140
a lot of my day is spent thinking about how we can make better consumer decisions so as to be more
00:35:25.660
satisfied later on but yeah speaking about fomo you can talk about that in consumer terms or very general
00:35:32.600
terms it's it's an interesting observation of our current world that we can look to other people's
00:35:39.080
activities and then have this this worry that we might be missing out on it so it's for those
00:35:44.000
of you who have not heard this term fear of missing out literally that's fomo it's it's um it's
00:35:50.620
counterfactual thinking but it's it's more of the anticipated counterfactual side you could call it an
00:35:56.200
anticipated regret so you're thinking about a party that's going to take place this weekend and you're
00:36:03.080
thinking about the various obligations you have do do i have time to do this i'd like to go and hang out
00:36:08.320
with my friends i i don't want to drink too much but it's going to be a lot of fun and as you're moving
00:36:14.560
toward that event you're actually using the same part of your brain that that creates counterfactuals about
00:36:21.940
the past but now you're creating um simulations or alternative versions of the future and imagining
00:36:28.580
what might be the consequences and so fomo i think at the at its very core is an imagining of if you did
00:36:37.020
not do something that looks like it's going to be pretty good do you anticipate future regret that will
00:36:44.860
drive you up the wall and it's that in the moment you're thinking oh i might have regret i don't have the
00:36:50.360
regret yeah but i'm thinking i might have it and that makes me kind of crazy yes that's like
00:36:54.740
abstraction of abstraction like it's like two levels going on there uh yeah yeah it absolutely
00:37:00.260
is and so i think this is this is clearly something that that's been accelerated by by social media by
00:37:07.760
our ability to watch other people's lives unfold and so you know the funny thing is you can observe you
00:37:13.540
know what would have happened had you had gone there there's some photos and you see all these people
00:37:17.500
having a fun time you didn't go and now and now you have actual regret and if this happens enough
00:37:23.220
times then you know you start to anticipate it and you start to live in a kind of world of imagined
00:37:29.760
possibilities this this again suggests to me like the precursor the beginning stages of of a depressive
00:37:37.260
episode what one of the things you just don't want to do is spend your life living over and over again
00:37:42.460
in the future or in the past and so i don't know you've hit your hit a really troubling point about
00:37:50.420
our modern life which is what is our relationship with social media and is it making our lives better
00:37:55.840
how does it make you feel to look at other people's lives portrayed in photos and videos that are put
00:38:02.620
in very tiny well curated nuggets in our in our feed and social media does that make our lives better
00:38:11.300
by seeing other people's great cool wonderful experiences or does it make us feel worse about
00:38:16.860
ourselves because we're not doing that cool stuff we're not enjoying those fun times i don't know i
00:38:22.560
haven't figured this out yet myself except that i have myself uh stepped back a bit from social
00:38:28.740
media in the last couple of years and those days that i don't actually look at anything are days that
00:38:34.560
are a little bit more peaceful yeah right well so we've been talking about counterfactual thinking
00:38:40.400
doing upward comparisons so you're comparing how things could i mean how things could have been better
00:38:45.320
and that typically makes us feel bad and in the short term that can be good because it spurs us okay
00:38:50.100
i'm going to do things differently but if taken to an extreme it can lead to depression and just
00:38:54.540
you know us spinning the wheels and not making any progress but we haven't talked about sort of that
00:39:00.060
downward counterfactual thinking and i like that in the book you talk about it's a wonderful life
00:39:06.500
the great christmas classic with jimmy stewart is like a powerful example of downward counterfactual
00:39:13.600
thinking how so yes yes whenever i talk about it's a wonderful life i assume everybody's seen it but
00:39:20.020
there might be some people haven't seen it it's it's an old film in black and white and it and it
00:39:24.520
tells this powerful story about one individual george bailey who has just gone through a very
00:39:30.280
tragic experience in his work life and he's worried about going bankrupt and he's worried about not being
00:39:36.780
able to feed his kids and he's so despondent that he's actually pondering suicide and at this moment
00:39:44.300
there's an intervention by an angel who then shows him a very vivid almost like well a cinematic version
00:39:53.480
of what the world would be like if there had been no george bailey like what if his life and his
00:39:59.480
contributions were simply subtracted out of reality and i guess in george's head before that he was
00:40:07.420
thinking well my life hasn't made a difference nobody really cares whether i'm here or not or worse
00:40:12.940
i've been a negative force in the world and i've made things worse for a bunch of people
00:40:18.760
and so he sees his life as worthless but this is this counterfactual world that is now spun out
00:40:25.320
shows that actually the little town in which he lives in a little town in middle america
00:40:30.380
would be much worse without his presence and it shows itself in a number of ways in terms of
00:40:37.860
people close to him for example his wife turned it turns out with him without him around she never
00:40:44.740
marries and that means his kids never appear and she's not not living a very happy or fulfilled life
00:40:50.300
and then other people in the town other friends that you think they would have just lived their lives
00:40:56.520
in exactly the same way without george around but it turns out their lives aren't aren't as pleasant
00:41:02.520
either and so the entire fabric of this alternative vision is a negative one it's it's demonstrably
00:41:10.800
clearly worse than what actually is the case so as george sees this it actually unlocks an appreciation
00:41:18.180
for certain aspects of his life that went unappreciated it was like he took all this stuff
00:41:25.080
for granted and it's only when he started to see an alternative of how much worse things could have
00:41:31.560
been without him that he starts to appreciate all the little things that he's done so it's not just
00:41:36.860
the big things like okay he worked at a job that allows people to borrow money to buy homes it's more
00:41:44.100
like the little pleasantries that he exchanges with with friends that give them a burst of joy on a daily
00:41:50.940
basis so i think of it's a wonderful life is not the only it's perhaps the best known way in which a
00:41:59.040
downward counterfactual can make us recognize that there are things about our true life are the way our
00:42:06.160
lives have unfolded that are actually worth appreciating it's a wonderful life is is one
00:42:11.440
example that i think is family friendly it's it's easy to digest it's a beautifully constructed story
00:42:17.760
but there are many other such stories that are maybe a little bit darker but give us that same sense of
00:42:25.660
how the past might have gone differently one example that's been on television recently is a story
00:42:31.440
called the man in the high castle which is based on a philip k dick novel that was published in the
00:42:36.880
60s but it's one of many stories that ask us what if the second world war had turned out differently what
00:42:43.760
if nazi germany or imperial japan had been victorious what if america had lost the war what would things be
00:42:51.120
like and it's worse and so it's a kind of really nasty set of experiences in which nazi germany kind of
00:43:01.560
controls the united states in an alternative parallel universe but what it does for us i mean it's it's
00:43:08.700
drama it's fun to watch it's you know interesting but it's also thought-provoking in a way that makes us
00:43:14.240
perhaps appreciate aspects of our country of our society that are typically unregarded or
00:43:22.280
unappreciated it makes us see things differently so the way i think about downward counterfactuals is
00:43:27.840
that if if they are treated with respect and if they are treated with some some care and insight
00:43:35.460
it's a way to think about your life in a different way it it's a kind of weird mirror that allows us to
00:43:43.640
see our our current lives differently but perhaps to unlock appreciation that is not typically there
00:43:48.540
well i mean it sounds like counter what downward counterfactual thinking does it helps us provide
00:43:53.440
context and meaning for our life i mean you you were talking earlier you know when you were a kid
00:43:58.340
like what if my dad married someone else and they had a kid like would it be me it's like
00:44:03.400
you're like you were meaning making you're you're being an existentialist when you were eight years old
00:44:08.220
yes in fact i probably had those thoughts much much younger like for age four or five i was a weird
00:44:14.260
kid i should tell you that i had a lot of existential crises before the age of five but yeah it really is
00:44:22.160
about what do you understand to be the most meaningful parts of your life and i think again
00:44:27.660
that that idea that we take a lot for granted that we i should back up and tell you a key research
00:44:33.960
finding that helps to put this into context so i began this conversation telling you about
00:44:38.900
upward versus downward counterfactuals and you can see these as two sides of a coin it's basically
00:44:45.560
good or bad and you might think of them as pretty much equivalent like anytime i flip a coin there's
00:44:52.680
something i want there's something i don't want it could come up heads or tails it's it's like i can
00:44:57.140
think about how any event could have been worse or could have been better but it turns out that as we
00:45:02.560
measure counterfactual thoughts among the ordinary person in everyday life they tend to have a whole
00:45:10.640
lot more upward thoughts than downward thoughts right so downward counterfactual thoughts are rather rare
00:45:17.360
so going back to that study i mentioned in which we're trying to track people's thoughts
00:45:21.600
using using a random sampling of thought probes during the day or any number of questionnaire studies
00:45:29.060
that we've done we see that upward thoughts are occurring at a rate of something like 90 percent
00:45:34.780
and then only 10 percent are our downward thoughts and i think there's something very very meaningful
00:45:41.420
about that which is it tells us that most of the time our thoughts are focused on the things we want
00:45:47.000
the things we desire the things we're trying to get and so if we don't get those things then what
00:45:52.200
immediately pops into our head is what could we have done in order to have gotten what we want
00:45:56.780
but when we do get what we want we don't think about it like you know this morning i wanted a piece
00:46:05.340
of bread that was baked my by my friend brent and he just gave it to me yesterday it's a he made some
00:46:12.200
sourdough bread at home and it was really delicious i had it and it was just as good as i expected it
00:46:17.860
would be and so i take i took it for granted or took it at face value and i did not think about
00:46:22.960
anything else right i did not spontaneously think well it's a good thing i didn't have
00:46:28.480
a stale hot dog bun that was in my fridge instead that never came to mind i just kind of took the good
00:46:35.160
thing and ran with it by contrast when something fails to meet our expectations that's when our brains
00:46:40.760
start to assess and think through and try to find ways that we could have achieved a better outcome so
00:46:47.660
overall we we have a whole lot of upward counterfactual thoughts we tend to have very
00:46:52.400
few downward counterfactual thoughts and what that means is that on on an everyday basis we tend not to
00:46:59.060
get any of those benefits that come from thinking of downward counterfactual thoughts that help to
00:47:05.460
put our lives into a greater perspective or more importantly help us to see and appreciate those
00:47:11.580
positive things that we have and so it's it's one of those reasons we tend to take things for granted
00:47:16.820
and not appreciate the things that we're blessed with well neil where can people go to learn more
00:47:22.860
about your work that you're doing now yes well a couple of different things you can certainly
00:47:27.460
google my name and my work website at the kellogg school of management has a number of of publications
00:47:36.100
and i've got a mix of scholarly papers which are or are tough to read for for people who are not
00:47:43.020
experts in the area but i've written a bunch of other pieces that are aimed at a large audience
00:47:47.420
several of them have appeared in the harvard business review recently and they tend to be in
00:47:52.700
more of the business audience and i would say yeah just look look for the pieces in the harvard
00:47:58.160
business review fantastic well neil thanks for your time it's been a pleasure yeah thank you so much
00:48:02.380
i've had a lot of fun today thank you my guest today was neil rose he's the author of the book
00:48:06.280
if only it's available on amazon.com you can check out our show notes at aom.is slash regret
00:48:10.640
where you can find links to resources where you can delve deeper into this topic
00:48:13.140
well that wraps up another edition of the aom podcast check out our website at
00:48:23.620
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