Susan Eisenhower is a writer, consultant, and policy strategist, and the author of the new book, How Ike Led: The Principles Behind Eisenhower s Biggest Decisions. In this episode, Susan talks about her relationship with her grandfather, Dwight Eisenhower, and why she decided to write a book about his leadership style.
00:00:30.000Her name is Susan Eisenhower. She's a writer, consultant, and policy strategist, one of Dwight's four grandchildren, and the author of the new book, How Ike Led, The Principles Behind Eisenhower's Biggest Decisions.
00:00:42.880Susan and I begin our conversation with her relationship with Ike as both historic leader and ordinary grandfather, and why she decided to write a book about his leadership style.
00:00:50.040We then delve into the principles of his leadership, beginning with his decision to greenlight the D-Day invasion, what it reveals about his ironclad commitment to taking responsibility, and how that commitment allowed him to be such an effective delegator.
00:01:00.660From there, Susan explains how a love of studying history born in Ike's boyhood allowed him to take a big-picture approach to strategy, how he used a desk drawer to deal with his lifelong struggle with anger, and how his belief in morale as input rather than output inspired him to always stay optimistic for the benefit of those he led.
00:01:15.460We then turn to how Eisenhower dealt with the discovery of concentration camps at the end of World War II, and making peace with Germany after it.
00:01:21.580We then talk about his nonpartisan governing style as president, which he called the middle way, and which involved emphasizing cooperation, compromise, and unity, including members of both political parties in his cabinet, limiting his use of the bully pulpit to sway public opinion, and striving not to turn policy issues into personality confrontations.
00:01:37.340We then discuss how this style influenced how he dealt with Joseph McCarthy, and enforced the Brown v. Board of Education decision.
00:01:42.960At the end of our conversation, Susan explains that while she doesn't expect everyone to agree with the difficult decisions her grandfather made, she thinks there's something to be learned from how he managed to make them, and to make them without becoming hard and cynical in the process.
00:01:54.040After the show's over, check out our show notes at aom.is slash howikeled.
00:02:01.060All right, Susan Eisenhower, welcome to the show.
00:02:07.800Well, thank you. It's just great to be with you.
00:02:09.740So you've got a new book out, How Ike Led, The Principle Behind Eisenhower's Biggest Decisions, and you also happen to be one of Dwight Eisenhower's granddaughters.
00:02:20.040I'm curious, let's start off with this kind of the context.
00:02:21.760What was it like being Eisenhower's granddaughter?
00:02:24.560Like, how old were you when he was general and then president of the United States?
00:02:28.580Well, he was actually inaugurated in 1953, and so I was a toddler at the time.
00:02:35.580I was born on the last day of 1951, so I wasn't aware of too much for a while, and my father was in the Army as well.
00:02:45.700And he, of course, went to every Army post he could go to probably in many of those years.
00:02:53.400But back in around 1957, we moved back to Washington, D.C. for some of my father's assignments,
00:02:59.780and that's when I really got to know my grandparents really well.
00:03:04.400And were there moments when you were, like, was he just grandpa for you, or did you have moments even as a kid where you realized that, you know, Eisenhower was more than just grandpa?
00:03:12.960Well, it was a little hard to avoid the fact that he was more than grandpa because my siblings and I had Secret Service protection, so that didn't seem very normal.
00:03:25.980And to have big guys with big guns following you under the playground isn't exactly normal.
00:03:31.500But I must say, in retrospect, I look back and I think it was really remarkable how normal a family life we had.
00:03:40.300And I think that's because there are two simple reasons for it.
00:03:44.860My father made sure that we didn't, quote, unquote, start wearing the boss's stars, end quote.
00:03:52.660In other words, we were to understand that our grandfather was different and that this conferred nothing on us except a responsibility to be good kids.
00:04:04.740And then I think the other thing was we were taught to compartmentalize.
00:04:08.620So I have very strong feelings about him as a grandfather, but I spent my professional career as a policy analyst, and his legacy is everywhere.
00:04:18.780So I had to learn to be able to think of him separately from being a grandfather.
00:04:25.360This book is the first time I've put it together in a way, and that was a pretty wild experience.
00:04:34.740What was it that got you thinking, I need to write?
00:04:37.080Because you've written a biography of your grandmother, Eisenhower's wife.
00:04:40.660What made you decide to go in and write a biography of Eisenhower, particularly how he's led?
00:04:46.660Well, first of all, we had the anniversary of the end of World War II in this year.
00:04:54.180And then in September, the Eisenhower Memorial in Washington, D.C. is going to be unveiled, dedicated.
00:05:03.100And then I also thought that, you know, we're in a very highly contentious political time.
00:05:08.740And I thought it was important for rising generations and for people who don't know Dwight Eisenhower very well to learn something about him in an easy way.
00:05:19.840But I don't think you have to know a huge amount about the period to be able to understand that there were indeed principles behind the way Eisenhower looked at different situations.
00:05:30.300And I thought that might be useful right now in this particular environment, political environment.
00:05:36.520So the way you organize this book, it's a biography, but it's a biography of Eisenhower's leadership style and how he developed it and how it manifested itself in different parts of his career.
00:05:45.940And you start off the book with this famous note that Eisenhower, as Supreme Allied Commander, wrote in World War II on the eve of D-Day.
00:05:54.440And it was to only be released if his decision to green light the invasion failed.
00:05:59.640And it said in part, if any blame or fault attaches to the attempt, it is mine alone.
00:06:06.720Why did you start the book off with this note?
00:06:08.620And what do you think it tells us about Eisenhower's leadership style?
00:06:12.560Well, I think the note is an important note.
00:06:14.600First of all, it wasn't known for a very long time.
00:06:17.180It came out probably after Ike's death.
00:06:49.040And I dare say that, you know, the military is well-schooled to understand that they have to take responsibility.
00:06:55.840There's something at West Point called the no excuses.
00:06:58.740He took responsibility even for the weather forecast in that it was his decision to go at that time.
00:07:05.460In any case, you see that same willingness to take responsibility throughout his presidency, famously after the U-2, this is an aerial reconnaissance airplane, was shot down over the Soviet Union in May of 1960.
00:07:20.900He took full responsibility for the fact that he'd ordered that overflight.
00:07:26.160And many of his advisors were asking him to continue to say that, you know, come up with something that would be what we call today plausible deniability.
00:07:38.420But Eisenhower wanted to make sure the Soviet Union knew that he was in charge and that there was no ambiguity about who made orders there within the administration.
00:07:46.920And then finally, the Suez crisis, which actually was in 1956, that whole crisis emerged just as voters were going to the polling booth.
00:07:57.060And he said to my father that if the, you know, if the Suez crisis goes south, he guesses he'll lose the election.
00:08:06.380So there was a kind of fatalism marked with a strong belief that there were no excuses.
00:08:11.840So let me just, Brett, let me just leave you with something that I find rather wonderful.
00:08:16.440He once said, leadership consists of nothing but taking responsibility for everything that goes wrong and giving your subordinates credit for everything that goes well.
00:08:27.800A lot of, I mean, but how did he deal with like the burdens of that?
00:08:32.860Like how did he, I mean, people don't like doing it because it feels terrible to take responsibility for failure, particularly failures where like you weren't directly involved.
00:08:41.900Like, you know, he was a big delegator.
00:08:43.640So he was, he, he, he, he only focused on high level strategy and he would delegate the sort of the tactical things to the people who are working with them beneath them.
00:08:53.900So how, I mean, how did he, how did he deal with taking responsibility for stuff that he might not have had any direct influence on?
00:09:01.800Well, you can't, you can't mobilize those you delegate to if they don't feel like the leader has their back.
00:09:10.500And that's what I think that, that sentence about leadership is that if you don't give them the credit and take the responsibility, then, then you don't have a system that will accommodate delegation.
00:09:25.340Now, the reason delegation is important is somebody's got to be the strategic leader.
00:09:30.620And part of the reason my book is so oriented towards strategic leadership is we simply don't have it anymore.
00:09:36.860We're like political day traders and we can't figure out what we're really trying to accomplish, what our timeline is and what, and how we're going to get from where we are today to address those longer term goals.
00:09:52.140So I think that's just inevitable if you're going to delegate is you have to, you have to give people the knowledge that they will be able to do their jobs.
00:10:03.700And yeah, that idea that, you know, people who, that Eisenhower led that they felt that they had, that he had their back.
00:10:10.640I mean, you talk about these, in these instances where soldiers would say basically like I would do anything for you.
00:10:15.700Like there's a time when later in his life, when he was having problems with his heart, you had, there was people writing letters saying, I'll, I'll give you my, my still alive heart as a heart transplant so you can live.
00:10:28.800I mean, I remember when it happened, I was, uh, I would say I was tangentially part of that conversation.
00:10:34.440The doctor came out and said that they had received all these, you know, all of these offers.
00:10:38.980And, you know, I compared this against my brother's memory and, and yes, that is indeed absolutely correct.
00:10:45.660And, you know, it's, it's, it's very moving, but you know, they, the bond that I had with his soldiers was one of trust.
00:10:52.980And if he wasn't willing to take the responsibility, even for their failure, then how could they trust him?
00:10:58.620And what, you mentioned that Eisenhower, he thought strategically, he was thinking big picture.
00:11:04.480He was playing the, the 10,000 foot, you know, level game while everyone else was playing, you know, there's thinking about the next quarter, the next year.
00:11:12.460Where do you, where did he develop that, that mindset?
00:11:18.940He displayed his interest in bigger picture studies when he was a kid.
00:11:24.800He grew up on a farm in Abilene, Kansas, and, you know, his parents were surviving just financially.
00:11:33.420He always said that we were poor, but didn't know it.
00:11:36.300In any case, he, he would do, I wouldn't call it daydreaming, but he was obsessed about history.
00:11:42.020And the family was very well educated.
00:11:44.320As a matter of fact, Ike's mother, my great grandmother actually went to college and they could read ancient Greek and Latin,
00:11:53.100which is pretty amazing for those days, his farm family.
00:11:56.060But Ike was always reading history books and he was fascinated by what these great historical figures were trying to accomplish.
00:12:05.440And why did they make the decisions they did?
00:12:08.220And in, in making those decisions, how much information did they have when they made those decisions?
00:12:13.020And I, I think it's, it's fascinating that an interest in that, uh, would extend all the way, you know, as a lifetime, as a lifetime undertaking.
00:12:23.940That's something that people don't know about Eisenhower is that how educated he was and how, you know, deeply and well-read he was.
00:12:31.140And there was moments where he talked about where he would say, like when he was a president of Columbia, he just surprised people with just lectures about, you know, military history, going all the way back to Alexander the Great.
00:12:42.420And professors were just baffled because they just thought of Eisenhower was just this army guy who, you know, smiled and waved and that was it.
00:12:49.380Well, you know, what's interesting about this, and this is the reason I felt it was pretty important to include the leadership traits he developed during the war and to take that into the presidency, because the biographers tend to fall into two categories, the presidential biographers of Eisenhower and the wartime biographers of Eisenhower.
00:13:10.600And then there are some books that try to put it all together.
00:13:13.920But again, if it's done chronologically, they end up being very, very big books.
00:13:17.740But I do think that, you know, there is a consistency about the way he thinks and about the way he approaches issues.
00:13:26.200So I think the Eisenhower who is general and the Eisenhower who is president are one in the same person, which is why as a kid, I could never understand why people said he was a do-nothing president.
00:13:39.480And he didn't know, you know, that he, you know, was not on top of things when this was the guy who, you know, ended Nazism for the Western Alliance.
00:13:49.960I just could never figure that out, even as a kid.
00:13:53.740Well, yeah, so going back to sort of the popular image we have of Eisenhower, sort of this, you know, especially as president, you know, this sunny, friendly, grandfatherly character who played golf.
00:14:03.060And we'll talk about what he was actually doing as president when people, that's all he was doing.
00:14:08.900But you mentioned that, you know, you talk about throughout the book, he grappled with inner struggles, particularly anger.
00:14:15.360Ever since he was a boy, what was his anger like?
00:14:18.200Was it like, like, instead of a short temper, did he just dwell on things, get resentful?
00:14:25.600Well, it's interesting as a kid, he, he really did have a temper and he admitted that he would have occasional meltdowns and then be disciplined by his father and counseled by his mother.
00:14:37.240I think part of it was, if you ever read the full set of his diaries and also his letters to Mamie Eisenhower, you know, his wife, my grandmother, you will see there a very, very passionate nature.
00:14:49.820And as a kid, he felt the sense of injustice very strongly, but he had a very passionate nature.
00:14:57.100And so he had to learn how to control what I'd call his inner landscape, his inner resources.
00:15:04.340And he had, his mother really made the case after one particularly frightening experience where he had, as we call it a meltdown because his two older brothers were allowed to go out and trick or treat and he wasn't.
00:15:16.940And, and, and she really talked to him very quietly about what this was doing to him and it wasn't hurting anybody else.
00:15:41.880So he blew off steam on the written page.
00:15:44.420In addition to being a diarist, he would write whatever it was that was bothering him on a piece of paper.
00:15:51.420Then he'd crumple up the piece of paper and he'd throw it away.
00:15:54.940So this was actually a rather artful way of getting the anger inside out and on a piece of paper.
00:16:02.100Then it suddenly becomes depersonalized.
00:16:05.340And I, I think it's a very smart idea.
00:16:08.620I, I do have to laugh about it though, because he did this during the white house years.
00:16:13.040And then he'd throw these crumpled up pieces of paper into a lower drawer in his desk.
00:16:18.300And it was a responsibility of his secretary to go in and clean out the crumpled up pieces of paper.
00:16:23.840I swear she had to have a security clearance in order to be able to do that.
00:16:28.020Cause she more than anybody knew who he was upset with that day.
00:16:30.980And then the other idea he had is that he would, um, put the problem on a chair and get up and walk around it.
00:16:38.900But as you can see, there is a theme here, which is getting this anger out of you, out of you inside and depersonalizing it.
00:16:49.680So I think a lot of people, you know, would benefit from knowing that there was a very powerful person who found these tools useful.
00:16:59.860Besides anger, did he ever get discouraged or get depressed?
00:17:03.760I mean, there's a lot of things during his career he could get discouraged or depressed about during the war and later on in his presidency.
00:17:09.800Well, I don't think he'd be a human being if he hadn't been depressed and concerned at times.
00:17:14.180But he thought that morale was an input, not an output.
00:17:18.100In other words, people have to feel good about things and have a sense of morale in going into any challenge and not just the result of being victorious.
00:17:30.000Pessimism at the top is very infectious.
00:17:33.420So who wants to go into battle with somebody who doesn't have confidence in the mission?
00:17:38.900So he made it, as he said in his diaries, a lifelong commitment to try and stay optimistic in front of everybody else all the time.
00:17:51.100So during this dire moment, during the Battle of the Bulge during World War II, when the Germans have finally managed to launch what looked like it was a successful offensive,
00:18:01.140Eisenhower comes into the room and says to his commanders, there will be no long faces in this room.
00:18:05.900He says, do you realize what the Germans have just done?
00:18:25.700Took a lot of personal discipline, Brett.
00:18:28.100But I really have to say that I'm full of admiration for that because I struggle as a professional myself all the time and try very hard to show this optimism.
00:18:42.800And something he noted as well, besides being optimistic, you know, Eisenhower was very adamant about leaders.
00:18:48.360If they have personal problems, personal issues, they got to take care of that privately.
00:18:52.720And that's kind of counter to what you see today, where it's like, if you have a problem, just show it, like emote it, express it, and, you know, see people, you kind of, you put it out there on social media.
00:19:03.440That wouldn't be what Eisenhower would have done.
00:19:09.000And I think what it's done is somebody's making it everybody else's problem too.
00:19:15.020And that would be counter to personal responsibility.
00:19:19.020You've got to, you've got, as I say, you've got to keep your own landscape in good, in good order.
00:19:24.500You did ask me a minute ago, what did his temper look like when, when it came across him?
00:19:29.320I always thought as a kid, it was like a thunderstorm, you know, and I didn't see it that much, I have to say, but it was like a thunderstorm because he would get angry.
00:19:40.020I mean, his associates told me this, and then it would, it would pass, you know, and he didn't hold grudges.
00:19:48.360They observed it occasionally, but they didn't worry about it because if they had made a mistake, he, or, or if they had let him down in some way that was more personal, he just didn't hold grudges.
00:19:59.500And I think, you know, some of that is self-discipline too, but some of it is back to, you know, the state of your insides.
00:20:11.640Are you allowing all this negative energy to build up or are you finding another way to deal with it so that you can move on?
00:20:19.440And one thing that you stress throughout the book, one of, an important part of Eisenhower's leadership style, yes, he was a big picture strategist and he was able to see and play the long game.
00:20:28.960But something else that gets overlooked about Eisenhower was that he was, he had, he had really good people skills.
00:20:35.220I think one of his strengths was he knew how to read people and how he understood what people needed.
00:20:41.180And he was very attuned to people's needs and wants.
00:20:53.960As a matter of fact, few people realized that he grew up in a pacifist household.
00:20:58.180She had been born and raised just after the civil war in Virginia and saw the horrors of, of that war and made a determination that she was never going to support war of any kind.
00:21:15.220And I would say that the one thing, wonderful thing he had from his childhood is that he had a mother who was empathetic and focused on cooperation and optimism.
00:21:25.300And he had a father who took care of the discipline end of things.
00:21:30.300And, and so for many reasons, not the least of which he had this, this team of his parents that, that brought different sides to his personality.
00:21:42.580And, you know, he had some, all of his brothers were extremely successful too, but I think the, the empathy was one of Eisenhower's biggest traits.
00:21:51.960It's the one I admire because I think when you're making decisions at this level, it would be so easy to become hard and cynical, but he never allowed himself that at all, at all.
00:22:15.660And it got him into trouble, not trouble, but it frustrated some of his American colleagues because he was trying to reach out to British allies and work with them and cooperate with them.
00:22:27.600And when there was people on the American side, which is like, no, we want to do our thing, forget about the British, but Eisenhower made it, he was very adamant that we have to, we have to work with these guys too, and make sure that they're getting what they need as well with any operation that we do.
00:22:42.920Well, he really believed in alliances, and he was the first supreme allied commander in warfare during World War II, or sorry, during the First World War, everybody managed their own troops, but there was nobody that integrated all of the forces.
00:23:01.940And so this was, this was a very, very new concept, also to integrate the British with the Americans and to have French forces under his command, it just had never been done before.
00:23:14.380And he would not have been able to keep that alliance together if he hadn't been able to stand back and look at this joint effort from other people's point of view.
00:23:24.740There was a lot of national pride involved, there was a very big difference in how each of these nations looked at strategy, the concepts behind strategy, and he also had to deal with A-type personalities who had very strong views about the righteousness of their own positions.
00:23:43.260So this, looking at it from the other guy's point of view, was a self-educating way to say, you know what, it might be more productive to use this tool in my toolbox rather than another.
00:23:56.000And what I learned from him in this is that not every fight is worth it.
00:24:01.040To concentrate on the fights that are pivotal at his level, and to make sure that everybody feels like they're heard.
00:24:07.540So another issue or big decision Eisenhower faced as supreme allied commander was towards the end of the war when they started discovering the concentration camps.