How to Make a Big Decision (Faster!)
Episode Stats
Summary
Making big decisions can feel paralyzing. Whether it s choosing a new job, moving to a new city, or deciding if you should break up with someone, these choices can keep you agonizingly stuck forever cycling through pros and cons. In this episode, my guest, professional decision coach Nell Wolfhardt, explains why people get stuck when faced with big decisions. She walks us through two practical exercises she uses with her clients to home in on the right option, and shares her tips on overcoming the paralysis that often comes with making a big decision.
Transcript
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brett mckay here and welcome to another edition of the art of manliness podcast
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making big decisions can feel paralyzing whether it's choosing a new job moving to a different
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city or deciding if you should break up with someone these choices can keep you agonizingly
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stuck forever cycling through pros and cons my guests can help you finally choose and move
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forward because that's what she does for a living nell wolfhardt is professional decision coach who
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has all her clients reach a decision within a one-hour session today in the show she explains
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why people get stuck when faced with big choices while we often take way longer than we need to
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to make a decision now this actually makes our lives worse nell then walks us through two practical
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exercises she uses with her clients to home in on the right option and shares her tips on overcoming
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the paralysis that often intends making a big decision as well as how to deal with the regret
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that inevitably comes with making tough choices maybe by the time our hour together is over you'll
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finally have made the big decision that's been weighing on your mind after the show is over
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check out our show notes at awim.is decide all right nell wolfhardt welcome to the show thanks so
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much brett i'm excited to be here so you are a decision coach you help people make decisions how did you
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become a decision coach because it doesn't seem like it's something you go to school for not yet
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anyway i basically have always been the person that friends and family came to for help making a
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decision because i'm very decisive i'm very opinionated and i'm a real straight talker but the
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problem is that when a lot of people ask you for advice you find yourself giving advice constantly
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it's just like i can't keep it in my mouth and uh eventually one of my friends very kindly and gently
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said please stop telling me what to do maybe other people could use this service and it turns
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out that they can people i've discovered have a really hard time making decisions and it's nice to
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have a completely neutral third party to help you figure out what to do so how did you just put out
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your shingle on the internet and say hey you can hire me to help you to make decisions that how it
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happened that's exactly right and this is advice i give to people all the time i think a lot of people
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don't realize how easy it is to start a business but you can just put up a website and tell people
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that you're offering this thing and boom you have a business there yeah their first lesson they're
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making decision if you want to start a business just do something oh god i i give that advice
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constantly so you specialize in helping people make major decisions they typically come to you when they
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got a really hard decision and they're having a hard time figuring out what to do what kinds of
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decisions do people have the toughest time making and you see frequently in your line of work i think
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there's like four major areas one is usually a career decision like somebody gets a job offer and
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they're not sure if they should take it or not the second one is relationships usually should i break up
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with this person the third one is should i have a kid and the fourth one is where should i live so
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those are the four major topics and usually the decisions i help people with are pretty life-changing
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but i have also helped people pick what novel idea to work on what color to paint their kitchen
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whether they should get a tattoo removed like basically the whole spectrum anything you can
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imagine i've probably helped somebody choose it so i imagine by the time people come to you for help
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they've probably spent hours and hours maybe weeks trying to figure out what they're supposed to do
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and they're probably on the internet and asking google and going to reddit and maybe now they're
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asking chat gpt they are right and they're clearly stuck on this decision because they're coming to a
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stranger on the internet for help how do they describe why they're stuck well first of all i would say
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that people actually come to me often after months or even years of trying to make the same decision
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i know and honestly this breaks my heart because i just want people to make decisions faster this is
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like something that they will put on my tombstone i say it so often so people are stuck because
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they are afraid of making the wrong decision and they are terrified of feeling regret so you know
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basically we're all like this we're trying to avoid you know bad feelings or uncomfortable feelings
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right and that is the thing that holds them back from making any kind of choice because when you
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leave all the doors open then you get to still like feel good about all the options you don't have to
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make a decision maybe it doesn't work out and then you beat yourself up and you feel like a loser
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honestly it's all about the fear of feeling bad yeah i imagine like fomo fear of missing out you feel
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like if you make a decision you're giving up you're losing a path like you grieve maybe the loss of
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those possibilities you once had exactly like then by the time people come to me to make a decision
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because they have spent so long weighing the pros and cons of each decision and have they've had the
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same conversation with themselves in their head for like you know weeks or months or years and they're
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just so intimately familiar with all the good parts of both choices that it makes it even harder to
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make a decision because they know exactly what they're giving up and what they're missing out on
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do you find that when people come to you they already know what decision they want to make but
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they just can't consciously acknowledge it and your job is to kind of help them crystallize something
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they already you know on some level know oh totally it's not universal it's not for every client but
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i would definitely say that there's something in them like they're leaning towards a certain option
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and my job is literally just to converse with them ask them lots of questions and sort of you know
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yank that answer out of them and then basically it's just me writing them a permission slip a virtual
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permission slip no one has yet asked me for a paper permission slip but a permission slip to go ahead
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and do the thing that they wanted to do so they know but they don't know that they know right i imagine
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this is particularly the case with people who come to you to ask whether they should break up with
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someone i mean if you're at the point that you have to ask a decision coach on the internet if you
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should break up you should probably break up with that person yes i always feel like i'm sort of
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putting myself out of business by saying this but it's true if you're at the point where you are
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thinking about calling a stranger on the internet to tell you whether or not to end your relationship
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nine out of ten times the answer is going to be yes yeah you push your clients that come to you
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to make a decision within like just in a one-hour session is it possible to make a big life-changing
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decision in an hour well by the time people get to me as you said before they've usually been mulling
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this decision for quite a long time on their own so we always make the decision in the hour like
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every single time like nobody leaves a session without a decision because exactly you know they've
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spent so much time thinking about this and debating and maybe asking their friends and family or
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asking google or whatever that they need to need to take some kind of action any kind of action and
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move forward and you know a lot of people have asked me why don't you offer more sessions i think
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i'm going to need like three sessions to get through this decision but i don't even let them do that
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because the whole point is that you make the decision and you take action and honestly no matter
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what the decision is just taking that action is going to be better than continuing to debate and
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wonder and mull and agonize you know yeah i mean i think intuitively people think if you're making a
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really big decision like it's smart to spend a lot of time thinking about it and doing calculations
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but typically i mean most times it's just the best thing you do just make a decision and move on
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a hundred percent and like i'm not saying take no time to make your big decisions definitely you should
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take some time but i think people probably take oh usually i say you should think about how long you
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need to make a decision like i don't know you get into grad school and you're trying to decide if you
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should go maybe you think you need like three months to make that choice so i tell people to take that
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approach to every decision figure out your deadline and then cut it in half give yourself half that
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amount of time to make the decision because it's not going to actually impact the quality of the
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decision and then you get all the rest of that time back i mean honestly i would say 10 is enough
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like 10 of the time you think you need to make a decision is sufficient for making a good decision
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but that really scares people so i bumped it up to 50. all right so that's interesting so the quality
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of decision making isn't linked to the amount of time spent making it again i'm not saying like
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make a huge decision like have a kid just overnight wake up and move forward with it like definitely
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not take some time think about it but i have found that for most people like the vast majority of
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people and the vast majority of decisions that taking longer to make it makes it harder to make
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the decision and it really makes your life worse while you're making the decision you know for a lot
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of people there's one decision that they they wake up at three o'clock in the morning and it pops into
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their brain they're taking a shower and they're still thinking about it like these decisions really take over
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your life and they suck a lot of energy out of it and they think all that thinking is productive it's
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getting them somewhere but i think a lot of it is kind of a waste of time one of the most interesting
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classes i took in college and i think about it i still think about it it's like been over 20 years
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i took a class on the philosophy of decision making and we talked about different ways people humans make
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decisions we talked about heuristics we talked about really complicated ways people make decisions
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there's like this thing called the multi-attribute optimization chart where you you create these charts
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and then you give weighted um ratings to the different things then you kind of add it up and
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like but i remember one thing that my that stood out to me my philosophy professor said oftentimes
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people like the most important decisions you make like whether you should get whether you should
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marry someone whether you should have a kid he says those are actually going to be your easiest
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decisions typically for most people it's like i didn't really think much about whether i should
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marry my wife and i didn't do a multi-attribution optimization chart to figure out whether i should
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marry my wife i was like yeah i love her so romantic we're getting married you know um and i i think
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about that a lot i mean i read all that stuff like i read all the research that comes out on decision
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making i read all the books that people write on decision making i think about yeah the waiting and
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the decision trees and the blah blah blah but honestly i think for most people that stuff is so
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unhelpful like first of all it's basically you have to learn something in order to even start it it's
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sort of like you know getting into notion or something like that like the learning curve is
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quite high and um then it just it kind of extends the decision making process i think in in an unhelpful
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way for me all those things i mean i love a pro and cons list but that's kind of as far as i'll go i
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think like the weighting of the options and the decision trees and all these different things for most
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people are not that helpful i think it's just kind of a way to like keep working at the problem and
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working at the problem and working at the problem and probably you figured out the answer to the
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problem like way before you even started creating this tree yeah and i i've i've done these things
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before these weighted optimization charts and the thing i found it gets unhelpful because like
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decisions there's so many factors and then once you start thinking about it like oh there's actually
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more factors than i originally thought right right so like you know just trying to figure out whether
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you're going to move somewhere it's like well okay it's a great job um i'm going to move there
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but then you're like well wait a minute like what's the commute like what's the cost of living
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what's the schools like what's the weather what's all and then i find i just start getting more and
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more muddled when i start doing that right exactly and honestly i coach people on that exact thing all
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the time like a lot of um couples sometimes with kids who are thinking about moving from one place to
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another place and it's really complicated right there's schools there's jobs there's temperature
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there's cost of living um like the factors go on and on and on and yeah it's really hard for them to
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make the decision in some cases they have literally been talking about moving from one place to the
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second place for years and they've never sort of like fully committed so they're always one foot in
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one foot out and my solution to that is to just pair way way back like instead of making this huge list
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of every single factor and try to figure out like this or that or the other thing like let's just pick
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the three things that are most important and figure out which place is going to take those three boxes
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like that's more or less it you know the other stuff you could spend well like i said five years
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trying to weigh them all against each other and i just don't think that's helpful i think it's
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easier just to have moved somewhere and you know what worst case scenario you can usually just move
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back yeah it sounds like as i'm listening to you you're taking a very okay my listeners are probably
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like oh my gosh brett's bringing up this guy again one of my favorite philosophers kierkegaard
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soren kierkegaard and he's like you just got to make the decision take the leap of faith like you
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can't figure it out you can't do all this deliberation you just got to just make the decision and that
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gives you the ultimate freedom like you just have to make the choice i think that point of like
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that gives you the ultimate freedom is like that's exactly it like trying to make a decision
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is so exhausting it's so limiting and honestly it gets really boring after a certain point oh yeah
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and yeah i feel like for most people they forget that a lot of decisions are reversible you know
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like you get so caught up in like say a job offer that it becomes like the only thing in your world
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that it's like do i take the job offer do i stay in my job do i take the job offer do i stay in my job
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and you forget that like oh you could take the job offer and if it doesn't work out then you'll
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find another job like the most likely worst case scenario in these situations is not you're going
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to end up living in your car or in prison yeah like the worst case scenario is that you're going
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to end up in a job that you don't like very much and if you're looking for other jobs you might
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already be in that scenario yeah i want to talk more about this later on about the reversibility
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decisions i think that's a really it's a release valve or an escape valve that can help people
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actually make a choice let's talk about kind of what a session looks like with your clients
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and something you do is you give your clients two exercises one is to make a list of their values
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so what kind of values are you talking about here okay i'm not talking here about like religious values
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or like corporate values whatever those are i'm really talking about just the things that
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make your everyday life good so for me that's not setting an alarm in the morning that's having
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total control over my physical body like where it is what it's wearing what it's eating not to be you
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know sitting in a place that somebody told me to be in at a certain time you know getting to wear
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sweatpants every day is very important to me getting a lot of sleep you know time with friends and
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family etc etc so it's really just about thinking about the way you like to live your life and the
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things that make you happy for some people it's like financial security for other people it's
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autonomy for other people it's like getting to spend all day with my dogs it doesn't really matter but
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just to think about your your daily life and the things that make it feel good have you found that
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there are values that people underestimate as to how much effect they'll have on their day-to-day
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happiness yes number one is community spending time with other people i find that for so
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many people community is the thing that they always bump to the bottom of the list like it just
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doesn't get that much importance in their lives but you know people are lonely they are too lonely
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they're way too isolated they don't see enough adults outside you know the adults that they live
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with like even on a weekly basis and so many people feel this way so i often give the advice that like
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working on your community and maybe seeing one friend a week is might be the the single thing that
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you could do that would most quickly improve your quality of life any other ones there are some
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that i think are kind of significant for certain people like when i see autonomy on a list of values
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that is often very highly correlated i've found with people who want to be self-employed like who should
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eventually be entrepreneurs of some kind or freelancers there's just a very high correlation between those
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two things i also think not enough people put fun on the list of values i think fun should be
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quite high on most people's lists i think so too i agree so in previous conversations i've heard you
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know preparing for this interview that you've had with other podcasters you talked about some of your
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values you mentioned something like not dressing up for work not having a set schedule
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warm weather is important to you yes but you're in switzerland right now how's the weather in switzerland
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actually right now it's pretty hot because we're talking in the summer but it's true i mean you can't
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always get a hundred percent of the things on your list but i moved to switzerland for my partner's job
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and i would say that my partner is higher on my list of values than warm weather so okay so there is
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some there's some multi-attribute optimization going on not all not very complicated but you do have to
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wait wait these things i encourage people at the maximum to put them in order of priority if they can
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but it is also something that's really hard for people to do you know and sometimes it causes them
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additional stress trying to figure that out so sometimes that's just something that emerges in
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the course of our session okay so you want to know your values because you want to choose the option
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that's most in line with them something you've said is that when you make a decision that's not in line
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with your values you're just taking a shortcut to unhappiness yes yes and that is like really true i talk to a lot of
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people in bad situations and then when we go through their values it's like oh this this is why you're
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not happy the life you're living is like totally out of alignment with the things that are really
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important to you it's it's not rocket science yeah well speaking about if you're making a decision and
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you have a partner involved it's like the case of you moving to switzerland what do you do if you're
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making a decision that affects both you and your partner or also your kids and your values
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don't line up with your partner's values like how do you figure that out i encourage people to
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often do that values exercise like as a family you know it doesn't have to be like two or four
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people's individual lists and they all value different things it's like what are the things
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that are important to us as a team as a group as a couple and to work from there you know and also
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a lot of parents are making big decisions that of course like affect their kids like moving to a new
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location and they you know respect their kids opinions and they want to make sure their kids
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are happy and thriving etc etc but in the end you know the parents are the deciders and they get to
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make the choice yeah so a few years ago my wife wrote an article called the 90-10 rule and it's about
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figuring out where to move and the idea is that whenever we're thinking about moving we sometimes
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just hone in on this one factor that sticks out in our mind but it doesn't really affect the majority
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of our life so your example is you decide to move further out of the suburbs because you want a
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bigger house uh you know you want a guest room or something like that but you only end up using that
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guest room just a few times a year so that's like that's that's 10 of your life but in the process of
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moving further out in the suburbs like you've doubled your commute every day to work and that's
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part of the 90 of your life you're really going to feel that's going to affect you another example is
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that you decide to move out to colorado because you love the mountains so you move out there
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and the problem is you only go to the mountains just a few times a year so it's just like 10% of
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your life and then the rest of that 90% is your kids school your house doing errands it's part of
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that 90% and maybe colorado isn't as good for that so basically you want to make a decision that
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prioritizes the things that affect your life in the biggest portion of your day-to-day life not just
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one factor that might stick out to you the most so you just don't want to focus too much on that 10%
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and then the rest of your life is terrible this is so common and I have a lot to say about this
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yeah so when I'm doing a session with someone I always start off by asking them just like some
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general background information and I always ask them what they do for fun because I do think it's
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really important like if you're making a big decision it's going to impact every aspect of
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your life and so it's important to think about you know how the decision will change each of those
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parts of your life and the values exercise kind of goes along with this because if someone says like
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I hate commuting or I like to spend a lot of time with my family and they're considering a job that's
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going to be like 60 hours a week plus a two-hour drive like okay we can see that there is a real
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mismatch here so the whole idea is to take a 360 degree view of your life not just focus on like
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the number one value or the number one priority yeah I also think this is really funny that your
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wife came up with this 90-10 rule because I just wrote a newsletter with my own 90-10 rule
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about how I think that most people when they're making a big decision most of you are like 90%
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of the way decided and you make that 90% decision like very quickly but it's the last 10% it's like
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it's a getting to moving forward the getting to action part the last 10% that I think really
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bogs people down so there's a lot of 90-10 rules out there yeah it's that last mile effect that's
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usually the hardest mile yeah it's just like because it feels so irrevocable I guess and just
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be able to to take that final step and actually put the decision into action that's where a lot
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of people get like totally paralyzed okay so the first exercise list out your values but the values
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thinking about are just like the day-to-day stuff that affects you on a day-to-day basis that have a
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big impact so weather commute spending time with friends and family autonomy things like that like
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those are the things you think about prioritize them and then if you're married or have a family
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maybe do that together so you can kind of get on the same page the second exercise you recommend is
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to imagine your ideal life one five and ten years in the future you know I've tried this type of
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exercise before and I think for me imagine your future life can be hard because you're trying to
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figure out well what does future me want am I gonna like that any tips for making this exercise more
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fruitful yeah people hate this exercise I yeah I and I fact I hate doing it myself it is really
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really hard for us as humans to predict the things that we're going to want in the future but I make
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everybody do it anyway because I found it to be really helpful when it comes to making big decisions
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so it's basically about thinking like your ideal life and you know the thing that I discovered when I
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started asking people to do this is that most people were not putting down like I want to be
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on a mega yacht in the Aegean Sea five years from now most people are putting things like I'd like to
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be working part-time and get a dog and maybe take a trip twice a year you know most of their dreams are
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very achievable but I think it's helpful to just write it down and to get as detailed as possible about
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it because then when it comes to making a decision you can look at the choices in front of you you can
00:23:14.140
think about the future you want and you can really see which one of these choices is going to get me
00:23:19.660
to the future that I want you know it becomes much more obvious and so once you imagine your future
00:23:24.360
self what do you do then like you map something out for yourself like what do you do with that
00:23:28.080
I think it's more like okay in five years I'd like to have a kid I'd like to own a house I'd like to
00:23:34.260
take two vacations to see family a year and one vacation just me and my wife you know whatever
00:23:40.000
whatever I want to have my own business or maybe like a side business going or I want to have
00:23:44.220
advanced in my career or I want to have a lot of people have written a book I want to have written
00:23:49.100
a book by that point and then you can look at the choices you're trying to decide between and think
00:23:53.620
like okay if this is the life that I want if I know that I'm going to want at least these things
00:23:57.820
that I've written down in five years is this job going to help me get to that point is moving to this
00:24:03.760
new city going to help me get to that point etc etc okay so we're imagining our desired future and
00:24:09.240
then we're seeing which option allows us to draw the most direct line to that desired future what do
00:24:16.480
you do in the case where you're like you know let's say you got a job offer in California and in 10 years
00:24:25.360
you do want to be in California but for the next you know five years plus you still want to be in
00:24:32.600
Oklahoma so you can draw a direct line from the job offer to where you want to be in 10 years
00:24:38.060
but you can't draw a line from it to where you want to be in five years so like do you take that
00:24:45.120
decision now that will take you to where you want to be in 10 years or do you hold off on it
00:24:49.840
I think if in five years you want to be in Oklahoma and 10 years you want to be in California
00:24:55.440
then you stay in Oklahoma or you move to Oklahoma if you're not already there but you make sure that
00:25:01.040
that choice is going to help you get to California at the 10 year mark if moving to Oklahoma in five
00:25:06.080
years is going to wipe out all possibilities of getting to California in 10 forget it something
00:25:10.920
you need to adjust the plan maybe you go to California sooner you know it's hard to think
00:25:14.620
of a situation in what that in which that would really occur but who knows so it's you know that
00:25:19.280
seems to me like a pretty straightforward decision like if you know this is what you want in five
00:25:22.760
years okay go ahead and do that and just remember all the time that you have had this ultimate
00:25:27.600
idea of being in California and make sure as you go along through your life that you're making
00:25:32.060
decisions that are going to get you to that point when you want it I'm sure imagine a lot of people
00:25:36.580
going through that situation like well what if that opportunity doesn't come to go to California
00:25:40.520
again like what if I got a ticket now but that might not be the case because you know you'll probably
00:25:44.760
get another job offer in California someday so you know just don't worry about it yeah I would say in
00:25:50.000
most cases a lot of opportunities it is really rare to get like a once in a lifetime opportunity that
00:25:55.700
will never appear again you know you can usually get what you want even if it's not in exactly the
00:26:00.860
right order or the perfect way that you'd want it we're going to take a quick break for your words
00:26:05.600
from our sponsors and now back to the show okay so those two exercises the first one list out your
00:26:13.620
values and the second one imagine your ideal life one five ten years in the future let's talk about
00:26:19.300
you know in the decision making process a lot of people often go to friends and family to ask
00:26:25.300
other people for advice yes when is it and when is it not useful to ask other people for advice
00:26:31.660
okay this is a really touchy issue because by the time somebody gets to me they've often talked to
00:26:37.720
like 20 or 30 people and usually the first thing they say when they get on the phone with me is like
00:26:42.900
I'm so sick of talking and thinking about this 20 or 30 people is too many way too many I usually
00:26:50.220
recommend three to five people maximum because when you talk to more than that you know their
00:26:55.660
opinions just get layered on and layered on and layered on and it becomes even harder to figure out
00:27:00.400
exactly what is it that like you specifically want so it's good to talk to people that know you well
00:27:06.740
but you know you also know them well I talked to a lot of people who are making a decision maybe a
00:27:12.800
college decision or a career decision or a moving decision that their parents are going to hate
00:27:18.840
you know yeah and they say like my parents always want me to be here they want me to do this so you
00:27:24.040
know you know best yourself the people that you're talking to don't ask people for their opinion when
00:27:29.500
you know that they are not usually supportive of your decisions because it just creates turmoil and
00:27:34.660
further obstacles to you doing what you want you know I often recommend that people inform their
00:27:41.520
parents of the decision instead of explaining as they're going along so instead of talking to them
00:27:46.760
and saying like oh well we're thinking of moving to New York make the decision and then inform them
00:27:51.940
we've decided to move to New York yeah because your parents they've got skin in the game they've got their
00:27:57.520
interest and they want they'd want you to stay here and they're probably not going to give you the most
00:28:02.080
unbiased advice but is it good to find people who disagree with you like kind of give you a
00:28:10.480
different point of view because it might bring up issues you're not thinking about oh definitely
00:28:14.840
yeah I think that can be really helpful I mean when people get on the phone with me I often tell
00:28:19.240
them something that surprises them or that they didn't expect me to say you know I think it's good
00:28:24.720
to talk to people with a variety of opinions but again five maximum like cut yourself off after that
00:28:30.540
yeah I imagine this is why you know going to a decision coach is helpful because like you don't
00:28:35.180
have any skin in the game like if someone moves to California it's like well okay you can move to
00:28:40.020
California whatever so you can maybe help them see some things they're not thinking about in a
00:28:44.940
neutral way whereas if you know you went to your best friend say hey I'm going to take this job in
00:28:50.240
Connecticut I'm going to move away from you they're going to be like well well here's all the reasons
00:28:53.920
why you shouldn't do that because secretly it's like I'm going to miss you if you move so I'm going
00:28:57.880
to tell you why Connecticut is awful exactly exactly like that like I have absolutely no personal
00:29:03.020
investment in what any of my clients decide to do except that I want them to be happy and I think
00:29:08.800
just getting to know them over the course of our session asking questions being able to look at the
00:29:13.620
situation with some perspective is helpful for people as opposed to talking to people who have
00:29:18.500
known you for a long time or even like a therapist you know I mean I'm a big fan of therapy but sometimes
00:29:23.300
people spend you know a year talking to a therapist about a single decision and I think they might be
00:29:29.040
better served by making that decision taking action and seeing how it works out let's say you
00:29:34.480
are absolutely agonizingly stuck between two options let's talk about some ways you can mentally
00:29:40.580
reframe your thinking to help you get unstuck how can thinking about the sunk cost fallacy help and for
00:29:46.960
those who aren't familiar what is the sunk cost fallacy so the sunk cost fallacy is when you think
00:29:51.520
about all the time and effort and maybe money you've put into something and you use that as a reason
00:29:56.960
to make a decision even though that time and energy and money is long gone it is sunk as if to the
00:30:03.760
bottom of the sea and it will not come back no matter what decision you decide to make this comes up a
00:30:08.480
lot in relationship choices if someone's deciding to stay in a relationship or not and they think like
00:30:13.120
oh but we've had all these years together like you've had those years those years are you know are not
00:30:20.520
necessarily relevant for moving forward with the decision like the years are already gone you can't
00:30:24.760
re-spend them in a different way so when someone is agonizingly stuck between two decisions first of
00:30:31.200
all i would say that they can be actually in a good position because if you're so stuck that probably
00:30:37.460
means that either option is fine you know it is very rare for someone to be stuck in between two
00:30:42.860
options like that one is really good and one is really terrible actually relationships might be might
00:30:48.880
be the one exception to that when people call me and they're like in a really bad relationship but they
00:30:53.240
truly feel stuck but i would say for most decisions location decisions career decisions
00:30:58.440
should i get a dog or not get a dog decisions either option will be fine and the fact that you're so
00:31:04.120
stuck really just means that like those options are probably pretty equal yeah so taking any kind of
00:31:10.920
action and not letting your life be sort of bogged down by more decision making for weeks or months or
00:31:16.960
years is the most helpful thing you could possibly do one question i found useful to help with the
00:31:22.480
sunk cost fallacy let's say you're trying to decide whether to stop something because that's those are
00:31:26.440
hard decisions to make because that's when the sunk cost fallacy can really creep in you're like well
00:31:30.860
i've invested all this time i mean money into this thing so if we stop it now just all go to waste
00:31:35.380
the manager theorist peter drucker he had this question you can ask yourself to help you cut through
00:31:42.680
that and the question is if you did not already do this thing would you start it now right yeah i think
00:31:51.000
that's a really helpful question to ask i think a lot of people can reframe things by like you know
00:31:55.960
if they're thinking about quitting something and i personally am a huge fan of quitting big fan of
00:32:01.320
quitting way too many people say stuck in situations that they should have left then quit things too early
00:32:06.960
that is for sure so yeah i like the idea of approaching it like if someone offered me this
00:32:11.580
volunteer gig or this job or this relationship right now would i take it would i start doing it i think
00:32:20.240
that's a great way to frame it what about reframing things so they're not so binary right because i
00:32:26.540
think sometimes in our head we're like what's either or but maybe there could be a third option or
00:32:30.600
compromise option oh yeah i have been in many sessions where somebody comes to me with what
00:32:35.640
they think is you know two options these are the only options and i come up with another option or
00:32:41.840
even a fourth option and again i think that's sort of a factor of taking too long to make a decision
00:32:46.360
that you become like hyper focused on the two things in front of you but there are many situations
00:32:50.860
in which you can find a different option you know you're stuck in your job and you also want to spend
00:32:56.180
time with your kids so you're like oh should i quit my job like maybe you can go part-time maybe you can
00:33:00.820
freelance maybe you can be a consultant i mean that's the most obvious and like easy answer but i think a lot
00:33:06.460
of people just they forget to consider like the third option to sort of zoom out look at the whole picture
00:33:12.540
and think like is there another way that i could do this because there often is yeah another thing
00:33:17.640
you talk about in order to battle sunk cost fallacy is instead of thinking what if to think even if what
00:33:25.380
do you mean by that yeah this is something that i actually heard on a podcast about 10 years ago and
00:33:31.220
i've been trying to remember what podcast it was ever since so it's not my original thought but
00:33:36.260
because people tend to push back on any decision they make with like oh but what if this happens
00:33:42.820
what if that happens you know things that are really full of fear so if i never hear the word
00:33:48.820
mindset again i will die happy but if you can manage to change in your mind the phrasing of what if
00:33:56.860
and just substitute even if so like even if this job doesn't work out then fill in the rest of the
00:34:04.200
sentence you know so instead of saying like oh what if i regret my decision change it to even if i
00:34:09.840
regret my decision and fill in the rest of the sentence so it does two things it sort of reinforces
00:34:14.980
that you will figure things out that you have faith in yourself that you are not like at the mercy of the
00:34:19.800
elements and it makes you create a little backup plan that you can keep in your pocket you know a
00:34:24.380
little plan b for when things if things go wrong yeah i think this can help especially if you have a
00:34:30.700
tendency i have this problem i you know i think it's helpful to imagine the worst case scenario
00:34:35.620
but i have a tendency to catastrophize and it's like you know if i make this decision then this
00:34:42.620
thing will happen and then this thing will happen then basically it all leads to like i'm homeless and
00:34:46.380
broke right right it's usually not the case it's usually not the case well have you started uh changing
00:34:53.260
in your mind what if to even if i'm starting i this would be useful too i mean this happened to me
00:34:58.100
when i was in law school a lot because your whole grade is contingent on this one exam you take at the
00:35:02.960
end of the semester and then after the exam you do these post-mortems in your head for days it's
00:35:09.180
like oh my gosh i missed this issue and i missed that question and then you start thinking oh my gosh
00:35:13.360
uh i'm gonna get a d in this class and because i'm getting a d i'm not gonna get a law review because
00:35:17.920
i'm not in law review i'm not gonna get a job offer and i'm gonna have all the student debt and
00:35:22.240
my wife had called it i started logging out she's like you're logging out you need to quit logging
00:35:26.360
like a log like a big giant log i think back then like even if would have been useful like well
00:35:31.300
even if if i get a d we'll figure something it's gonna be okay and i ended up getting like a c in
00:35:36.320
a class and i've learned it wasn't in the world right it's often not the end of the world when you
00:35:41.820
said logging out i thought oh she means logging out from reality no it's like like a log i would
00:35:46.880
just lay there on the couch like a log and just be like oh my gosh here's the worst case thing
00:35:52.800
we're gonna be broke just like we're gonna be fine that's that's hard to live with no yeah for
00:35:58.180
sure well that's another reason why making decisions fast can be useful because someone
00:36:03.080
who's trying to make a decision they're often not pleasant to be around yeah i have had more than
00:36:08.960
one person tell me that they found me or they reached out to me because their partner was like
00:36:13.340
i just couldn't listen to you anymore and i think another thing too to help with those worst
00:36:19.080
case scenarios or thinking about oh if this happens then this bad thing will happen uh is
00:36:24.760
you know just think of decision making as experiments the stakes don't have to feel so
00:36:28.880
fraught like you're just trying something it doesn't have to be permanent and even if it doesn't work
00:36:32.940
out you know you've learned something from the experience that you didn't know before and you
00:36:37.740
maybe couldn't have known without trying it so you just got more data oh i love that i think that's
00:36:42.520
great like i talk about experimenting and testing things out all the time to the point of like
00:36:48.040
really boring everybody around me because i think you mentioned a little earlier something about
00:36:52.760
like sitting and wondering what you should do like that is not how we make good decisions we make good
00:36:58.760
decisions by trying the thing and seeing if we like it or not and collecting information and getting
00:37:03.960
that feedback not by sitting at home and thinking like i don't know what i would i like to go to grad
00:37:08.340
school or should i switch careers and become a social worker and there are so many ways to test things
00:37:13.560
out and to experiment that i just would encourage people to try before making a huge decision because
00:37:19.020
you can really play around and discover so much information really really quickly and then you
00:37:24.680
can make a decision with actual tangible data not just with like well i i thought i would like this
00:37:30.520
yeah even if you make a big decision let's say you decide to move and you find out oh man i really
00:37:36.920
don't like it here like you can move back like even a costly decision in time and money yeah it's
00:37:43.400
gonna hurt but like you can reverse it like most big decisions you can you can quit the job you can
00:37:48.780
move back it doesn't have to be set in stone you really can and i've had people quit jobs to take new
00:37:55.120
jobs and then go back to their old jobs that happens all the time you know it's easier than you think it
00:38:00.900
is to go back and to make a change and a lot of times people don't do it because of i think some
00:38:05.760
feeling of shame or embarrassment because they're like oh i made a mistake or i tried this job and
00:38:11.960
it wasn't what i thought it would be or i moved to california and then realized california is very
00:38:16.520
expensive but they're ashamed and they're embarrassed to sort of pivot or go back to where they came from
00:38:21.540
because they wonder what other people are going to think of them which is such a sad reason to kind
00:38:27.720
of put your life on hold and to stay somewhere you know whether it's a job or location that you're not
00:38:32.440
happy you know and honestly most people just aren't thinking about you that much so you should
00:38:36.680
go ahead and do it anyway i think that i changed my mind is a very powerful sentence i think so i i
00:38:42.740
definitely succumb to like the social pressure and shame like i made this decision i had to stick with
00:38:46.880
it because i'll look like an idiot if i turn back very common but my wife she's a great example of this
00:38:53.340
after she graduated college she got into a master's program in political science
00:38:56.820
and she thought she would like it and then she went to the first like the orientation week
00:39:01.520
and she's like oh my gosh it's not what i thought it was going to be and so she dropped out like that
00:39:07.040
week and then she ended up applying for a master's program in religion instead and she ended up loving
00:39:11.560
it it was the thing and it was funny because i remember i went to we went to the same college and i
00:39:17.240
would go in the building where the political science department was and i would see her name still on the
00:39:21.800
bulletin board of like oh here are new master's students they're all semester it's like hey your name's
00:39:26.740
still there even though you're not there but she didn't care i mean i mean it was kind of embarrassing
00:39:30.840
to drop out right before the semester started but she knew it just wasn't for her so she decided to
00:39:36.460
get out right away and do something else i mean there's also the possibility of getting out much
00:39:41.080
later i had a client recently who you know when you're studying to be a doctor it takes like 12 or 13
00:39:47.160
years and she was in year 12 like she had done you know residency fellowships med school everything
00:39:53.820
like that she had one more year to go before she would be a fully qualified practicing doctor
00:39:58.300
and we decided that she should quit you know how did she do that that's a lot of sunk cost fallacy to
00:40:04.180
get through it's a lot of sunk costs i mean it's a lot of time but basically she had become disillusioned
00:40:09.320
with um the american health care system as so many of us are and she had just realized that like it
00:40:16.040
wasn't for her and there was absolutely no point in her investing another year of her life
00:40:22.020
and taking out more money in student loans just to do something that we already knew she was not
00:40:27.680
going to practice like as a doctor like she had become very clear about that so what was the point
00:40:32.500
in doing that extra year you know it was hard for her to tell people she was dropping out but she had
00:40:37.820
really good reasons and we came up with some ideas for what she could do next and i think it was the
00:40:41.640
right choice you know i think i did that so i went to law school all three years but i ended up not
00:40:47.540
practicing law i didn't take the bar exam and i remember when i made that decision people like
00:40:52.080
what that was a lot of money that was a lot of time but the thing that did it for me was i did
00:40:57.400
some internships here's here's some testing out i tested out the career in law i did some internships
00:41:02.600
you know in the summer at a big law firm and i did not enjoy it like i got my first case of heartburn
00:41:09.180
while being an intern at a firm i was like i i can't see myself doing this for the rest of my life
00:41:15.700
so i was like no i'll just do something else i mean that that heartburn thing is probably more
00:41:20.740
common than you think that that's where people get their first case of heartburn but i think that's
00:41:25.400
great and the only thing i would have suggested is that you try to do some kind of internship at a
00:41:29.380
law firm before you went to law school but i know that's not it's hard to do i tell people that
00:41:34.360
who are considering like you know young people are considering law school because i think a lot of
00:41:38.020
people they go to law school because they've got nothing else planned they don't like they're
00:41:42.100
having a hard time finding a job it's like well i guess i'll go to law school like i went to law
00:41:46.720
school because i decided in high school that's what i wanted to do and i had some teacher tell me like
00:41:52.800
i think you'd be a good lawyer it's like oh yeah i think i but i had no experience with the law like
00:41:57.080
there was no one in my family that were lawyers i didn't see what law but my only experience of law
00:42:01.920
was like watching you know matlock and uh law and order and i was like that looks awesome
00:42:07.800
but then you actually when i started practicing law i was like oh it's basically just sitting at a
00:42:12.480
desk all day writing memos and going through discovery like i this is not for me right yeah
00:42:19.140
you know i am like a maybe not famous for this but i talk about all the time about grad school as just
00:42:27.300
like the most expensive elaborate procrastination technique ever and that so many people use going
00:42:34.080
to grad school just as a way to like postpone having to make a decision about you know in
00:42:39.440
quotation marks what they're going to do with their lives like really really really common and i i have
00:42:44.920
to talk people out of it all the time well let's talk through that scenario because i'm sure there's
00:42:48.680
a lot of listeners who are young and they're thinking about grad school or maybe they hate their job
00:42:53.480
and they're like well i'll just quit my job and go into grad school how do you know if grad school
00:42:57.600
is the right decision for you okay i have a few long established rules on this one is if you're
00:43:05.060
independently wealthy and it just seems like fun and you're not gonna have like a lot of loans
00:43:08.920
afterwards and you're just like oh i really want to learn about you know 18th century literature and i
00:43:13.160
think it would be really great to do that for two years go ahead have fun wonderful if you're not
00:43:17.780
that person and most of us are not then i would only recommend going to grad school if you know
00:43:24.800
exactly what you're going to do with that degree afterwards as in you have identified a job you have
00:43:31.020
ideally done an internship at that kind of job or shadowed somebody doing that job to make sure that
00:43:35.500
you actually want to do that job and that this degree is like absolutely necessary for you to get
00:43:40.920
that job that there's no other way for you to get that job except by having this particular degree
00:43:45.700
also that you have asked at university how many people with this degree go on to work in this field
00:43:53.320
that i want to work in press them for real numbers they will be reluctant to give them to you
00:43:58.360
but press them for real numbers because so many grad programs talk about their graduates who go on
00:44:03.900
to do this and that and the other thing but like what are the statistics on that what are the
00:44:08.000
percentages what are the real numbers if it turns out that you know only five percent of people
00:44:12.220
with this particular degree go on to work in this field that you want to work in
00:44:15.980
your odds are not good and you'd be probably be better off spending that time doing something else
00:44:20.620
okay i like that let's talk about regret how often do people experience regret after making a
00:44:27.340
big decision like whether to take a job move etc some people experience regret like after choosing the
00:44:33.820
wrong kind of bagel for breakfast like some people experience regret after every tiny decision but yeah
00:44:39.960
it's a really hard emotion and that's again what keeps people stuck and stops them from making any
00:44:45.120
decision at all i mean regret is one of the most powerful feelings i would just try to remember that
00:44:51.020
regret exists you're allowed to grieve the choice you didn't make and in a lot of ways it makes sense
00:44:56.820
especially if you're making a really big decision like there's going to be grief no matter what there's
00:45:02.340
going to be sadness and regret no matter what path you take that's just it comes with the territory so
00:45:07.880
it can be helpful to remember that there was going to be regret either way yeah going back to
00:45:13.340
kigger guard this is famous kigger guard quote he's being kind of glib because he was kind of
00:45:17.320
glib sometimes he was talking about whether you should get married or not he's like marry or don't
00:45:21.920
marry you'll regret both well right i mean exactly and i think a lot of people feel that way with
00:45:28.260
i mean i think that's actually true for a lot of decisions especially the ones that people have taken
00:45:32.580
like a year to make like if it's been so hard to make and there's such good things on both sides or
00:45:38.200
such bad things on both sides like there's going to be regret either way 100 and i know that sounds
00:45:43.720
kind of dispiriting but i am trying to reframe it as liberating you know if you know you're going to
00:45:50.480
have to experience some uncomfortable feelings either way maybe it frees you up to do the thing
00:45:55.640
that like feels bold and exciting and it is the thing you really want to do because there's going to
00:46:01.620
be bad feelings no matter what so you might as well go for what you really want yeah and i think also
00:46:05.540
too you know not only will you might end up regretting both decisions a decision no matter
00:46:10.720
how it turns out but like i in my experience i mean maybe this is going back to the even if
00:46:16.400
heuristic you have there like when you make a decision like it ends up being the right decision
00:46:21.700
like you find like somehow we were able to figure out in our head like oh it's actually this is the
00:46:26.240
right thing to do and if you did the other thing you probably would have thought oh yeah this is the
00:46:30.080
right thing to do i mean we're i mean we kind of we i guess we we acclimate to the decisions we make
00:46:35.400
and we learn how to continue to live even no matter what decision we take i mean i always try and tell
00:46:42.240
people that you can make almost any decision to success if you work hard enough at it and that the
00:46:47.500
thing that really helps with making a decision feel like the right one is to just lean really hard
00:46:53.640
into the reasons that you made the decision like if you're moving to new york because you just love you
00:46:58.620
know museums and theater and culture like you better do three of those things a week and then
00:47:04.540
because you are living the reasons that you made the decision you feel like oh this decision was the
00:47:08.840
right one i'm doing exactly what i wanted to do you know you're literally making it a success yourself
00:47:13.840
you're making it the right decision so whatever decision you make if you can just lean as hard as
00:47:18.940
possible into the reasons you made the decision you're much more likely to feel less regret and to feel
00:47:23.800
like right i made a good choice yeah so you can put up with the noise outside your apartment
00:47:27.860
window if you're going to all the museums yeah right exactly so something you've said is that
00:47:35.040
the decision making business is the regret minimization business and we can minimize regret
00:47:40.620
by doing the things we've talked about so you know making sure your decisions are aligned with
00:47:44.620
your values making sure your decisions connect you to your desired future you know talking with just
00:47:50.700
a few people whose opinions and advice respect and you know but some regret is going to be
00:47:56.000
inevitable and normal even when you've made the right choice but what do you do when you feel
00:48:01.720
regret because it does seem like you actually did make the wrong choice any advice for dealing with
00:48:08.300
that regret so a way to minimize regret that i've found to be pretty useful is for people to remember
00:48:14.420
that when you make a decision you know you don't have a crystal ball you can't predict the future
00:48:19.420
even i can't predict the future and that when you make a choice you're making the best choice you can
00:48:24.420
with the information that you have at the time that decision is within your control the outcome of
00:48:30.600
that decision like let's say you decide to take a job offer and it turns out that the boss is like a
00:48:36.100
terrible micromanager or the person in the cube next to you like sings all day you could not know
00:48:42.580
those things in advance and you cannot control them so in this case the outcome is very different from
00:48:49.220
the decision and you had no control over the outcome but a problem is a lot of people will blame
00:48:54.480
themselves you know they take a new job and then something goes wrong that was beyond their control
00:48:58.980
and they're like oh no i made such a huge mistake like i made a bad decision i'm such a bad person i'm
00:49:04.520
such a loser and they beat themselves up and it's awful and it's not fair you know you could not have
00:49:09.420
known those things so i would love it if everyone could um just sort of separate in their brain a little
00:49:15.180
bit the decision from the outcome and remember that they really can only control one of those
00:49:21.320
things so if the outcome doesn't work out the way you expected like most of the time that was
00:49:25.360
not your fault and it doesn't mean the decision was bad yeah i think that's a useful thing to do
00:49:29.740
separate the decision from the outcome i think we had annie duke on the podcast she talked about
00:49:34.020
like this is called resulting in poker where you know you decide i'm going to play this hand
00:49:39.200
and the decision was good but then the outcome wasn't good because of just random chance like
00:49:44.720
you can't beat yourself up over that exactly it was out of your control yeah i think that's
00:49:49.680
really important you make the best decision you can with the information you have at the time
00:49:53.100
you can't know everything in advance so you can make a good decision but have a bad outcome
00:49:58.720
and you don't need to beat yourself up about it so what's one last piece of advice you would
00:50:03.960
offer people who are currently feeling stuck about making a hard decision can i say just make it right
00:50:11.280
now like before the podcast ends and take action on it and that will be better than continuing to sit
00:50:16.300
on it i love it i think that's a great that's great advice okay it makes people really nervous which
00:50:21.900
i understand but um i honestly think like taking action even if it feels too fast is probably going
00:50:28.800
to make your life so much better than continuing to analyze and wonder and stress all right so maybe
00:50:34.820
there's someone right now they're putting in the two weeks notice they're sending that email they've
00:50:38.960
been having in a draft for weeks they're gonna do it right now so sometimes i do that with people
00:50:44.740
on the phone like we have a call and they're they're making a choice but they feel sort of nervous
00:50:48.460
about it and like i'll wait on the phone while they send that email i love the pressure well yeah
00:50:55.080
no this has been a great conversation where can people go to learn more about your work
00:50:57.960
you can find me at decisioncoach.com i have a newsletter you can sign up for it there and you
00:51:04.300
can listen to the decision coach podcast anywhere you get podcasts fantastic well nell wolfart thanks
00:51:09.280
time it's been a pleasure thanks so much brett this was really fun my guest today was nell wolfart
00:51:14.320
she is a decision coach and you can learn more information about her work at our website
00:51:17.200
decisioncoach.com also check out our show notes at aom.is slash decide where you find links
00:51:24.200
well that wraps up another edition of the aom podcast make sure to check out our website at
00:51:35.520
artofmanless.com where you find our podcast archives as well as thousands of articles that have been
00:51:39.420
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00:51:53.980
until next time's brett mckay remind you how to listen to the aom podcast but put what you've heard