00:15:19.480And that's why this isn't like a shame on you. You are dumb. You made things complex. Like we all make things complex. You just have to admit it. Like we all have this tendency. But if you don't do something about that, that complexity is just going to strangle you. It's going to make it so hard for you to do the stuff you want to do at work and do the stuff you want to do outside of work.1.00
00:15:40.420Yeah. So meetings can be slop. Reports can be slop. You have this great example from AT&T where this guy comes in as CEO and you realize that there were like thousands of company policies or something. And he just started going through them and saying, all right, what can we cut? And the reason why they accumulated, like you said, someone 10 years ago said, well, we need to create this policy for this reason. And it just stayed forever on the books. It stayed as a rule or operating procedure, even if it wasn't useful anymore.
00:16:08.600Yeah, the guy's name, John Stanky, CEO of AT&T, one of the oldest companies, Mabel, in the U.S., a workforce that's well over 100,000 people.
00:16:19.140And he came in and he's become a simplified zealot and he realized they have 8,000, 8,000 different policy declarations that are like official to the company.
00:16:30.700He said he couldn't name 10 of them.0.98
00:16:33.100And he became militant about like, I want to kill all of these.0.98
00:16:36.300And he's got it down to 400, and he's trying to get it down to single digits.0.97
00:16:40.500And what Stanky calls it is, quote-unquote, the Borg.
00:16:44.060And the Borg is just all of the stuff that gets encrusted and all the barnacles that get built up inside of a company that become bloat.
00:16:53.080And all they do is they prevent people from doing the fun, electrifying work that they should be doing that makes them enjoy their work and makes the company more profitable.
00:17:03.840And what Stanky's admitting is kind of what I'm admitting or what Mark Zuckerberg at Meta admitted.
00:17:10.040Like they basically went through this, they called it the year of efficiency.
00:17:13.040But when we talked to him, talked to his team for the book, they talk about it in kind of the same simplified mindset.
00:17:18.840What they realized is that every time that they reduced a layer and reduced managers managing managers, their productivity went up and their internal satisfaction scores for employees went up.
00:17:31.280Well, why? Because they stopped doing the things that deep down, maybe subconsciously, people realized they shouldn't be doing. And they were focusing on the stuff that they want to do. And their stock price bounced up and they became a better company.
00:17:44.260Yeah. And in your personal life, slop accumulates. Clothes, like you mentioned. You buy clothes and
00:17:49.180then you haven't worn something in three years, but it's still in your closet. And you're like,
00:17:52.000I got to get rid of this. Or just stuff you do with your family. A lot of families feel
00:17:56.180really rushed and harried. And they never take a look at their calendar to ask,
00:18:01.320why are we doing this thing? Do we really need to do this activity? Probably not.
00:18:06.680Yeah. And I think in the book, I talk a little bit about this. I do it and I'd recommend anyone
00:18:11.380else do this, nobody ever even steps back to say, I'm going to take 20 minutes today and I'm going
00:18:16.100to think, what do I actually even want out of life? Like when I'm on my deathbed, like what do I want
00:18:21.480to be able to say I accomplished or I achieved or I became? And write it down. Like what are the
00:18:27.420three things you want out of life? And then use that as a filter for, okay, when I do have free
00:18:33.240time, am I achieving these things or am I just becoming a prisoner to habit or a prisoner to
00:18:39.520what everyone else wants to do, or just, I don't know, I'll just do this because I've not put any
00:18:44.480thought into it. And I do think the principles of Simplify work even better at home. We walk
00:18:50.720through how you could do this with your diet, how you could do it with your wardrobe. But I do think
00:18:54.680it's just this mentality of taking the time of like, why do we do this? Is this the best way to
00:19:01.040spend our time? All these things that I buy in the household, aren't there ways that I could just
00:19:05.560automate this so I'm not having to spend any time thinking about this cereal versus that cereal.
00:19:11.020Like there's technology that does this for free. All of us have access to it through Uber Eats or
00:19:15.980whatever other app that we're using. We might not take advantage of it and it might seem small or
00:19:21.320trivial, but if you do five, six, seven, eight of these things, you suddenly have more time to do
00:19:27.660the things that you actually want to do. And that's really the spirit of the book is trying
00:19:32.960how do we liberate ourselves to do all the things that you have to do to be a responsible human,
00:19:38.920but free ourselves up to spend way more time doing the things that bring us joy and reward.
00:19:44.420And that's not selfish. I think everyone else around us benefits when we're happy and we're
00:19:49.480doing stuff that makes us feel energized. Let's talk about this process to kind of
00:19:54.240drill down a little bit more. So the simplify process, like you said, just three words,
00:19:57.600confront, delete, amplify. With confront, you argue that a lot of people just don't even get
00:20:03.080to this point. And I think people listening are probably thinking, well, yeah, this makes sense.
00:20:06.500If you get rid of stuff that you don't need to do, your life will be better. But why do most
00:20:10.820people not even get to that point? Because life's busy. Like we're all busy. Like the average
00:20:15.140person's getting, I think what is 150 emails a day, 130 texts a day. That doesn't even account
00:20:21.760for your Tinder alerts and all the other people like calling you and wanting your time. So I
00:20:26.820don't think most people reckon with how much our brain is getting pounded with incoming stuff
00:20:31.800all day every day which gives us less time to spend any time reflecting on like okay like I'm
00:20:38.900a prisoner to all of these alerts and all of these updates and all of these emails and all of these
00:20:43.700texts but just what should I be doing what do I want to do that's why confront is the first thing
00:20:50.620Just take the time at work, at home, with your diet, with your exercise, like what just
00:20:57.440confront like what is it that I'm doing and is this actually the thing I should be doing?
00:21:03.380Like just doing that has a radical shift, right?
00:21:06.840I always look back and we wrote Smart Brevity, like one of the big aha moments and the thing
00:21:11.340that really seemed to resonate with readers and then people when I did a speaking tour
00:21:15.560on this is no one even stopped to think about before you ever write anything, just take one
00:21:21.380minute to why am I writing this? What do I want this person to take away? Could I just articulate
00:21:27.840that in one nice crisp sentence? Just that mentality shift of taking the time has such an
00:21:34.540effect on us. So just taking the time to confront what are you doing? Why are you doing it? Which
00:21:40.880then opens you up to this concept of delete. Just like what can you get rid of? Can I stop doing a
00:21:48.180meeting? Can I block a bunch of these emails? Can I stop like buying 600 different brands? Can I
00:21:56.460stop doing these things at work that I know I shouldn't be doing, but I keep doing them because
00:22:01.980I just assume I want to do them and I'm embarrassed to talk to my manager? In the book, we talk about
00:22:07.100this study by Microsoft that the average worker spends at least 25% of their week doing stuff
00:22:15.600they shouldn't be doing. Think about that. That's, let me do the math, that's three months a year.
00:22:22.320That's 2.5 years a decade. Imagine if you had that time back and you use that time for stuff
00:22:28.880you should be doing or wanted to be doing. Not only would you not be doing stuff that you found
00:22:33.860to be a drag, you'd be doing things that bring you more satisfaction, probably more salary,
00:22:39.840maybe more promotions. Like that's a lot. And to me, that feels worth it. That feels like, okay,
00:22:45.680if that's the payback, I'm going to confront, I'm going to look at the things I can delete so that
00:22:50.700I can amplify the things that I want to do. So with this confront, I mean, this is something
00:22:54.980I think would be useful. Maybe you just set aside time, like once a week, look through your schedule
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00:31:40.260the show. Speaking of the delete, do you have any rules of thumb on what you say no to or use the
00:31:46.440delete key on? I mean, I'm pretty ruthless about my schedule. And again, it's small things and
00:31:53.280you could say, Jim, you're the CEO, so you get to do what you want. But I think most people can do
00:31:57.560this, like a couple of things, like one, I'll almost never take a 30 minute meeting. At most,
00:32:03.020I'll say 15, unless there's like a real something meaty that needs to be discussed. I don't know why
00:32:08.640I would ever need to spend that much time on a topic. And I have a rule of, I think I'm a nice
00:32:15.080guy. If you see me outside of work, I'd love to have a conversation about you and your life.
00:32:18.860at work, I don't do small talk. So if a meeting is at 10, we're not going to do updates. I'm not
00:32:24.240going to hear about your weekend. We just, we've got to do business. And so we can, I can get you
00:32:28.280in and get you out so you can go off and do the stuff you need to do at work. So I am very ruthless
00:32:34.480about the time that I have. And a lot of that is because in now being a CEO, I have to free up a
00:32:40.760lot of time just to think, right? My job is to make really good decisions for the future of the
00:32:44.940company and then bring people along. So I have to constantly delete. So if it's not something
00:32:50.460that's, you know, family related, if it's not something that is keeping me in like a good
00:32:56.360intellectual and spiritual place, if it's not something that is totally vital to the company,
00:33:01.980in all likelihood, I'm saying no to it. And I will say like, as someone who, and this sounds
00:33:08.080boastful and I'm not, and I know I have some level of privilege because you're a CEO, but like,
00:33:12.040I run a company. I'm writing a column. I write books. And I still do some speaking. But I still
00:33:20.060find an hour every day to work out. And I'm militant about going fishing and hunting or
00:33:25.060being outdoors or hiking on a very regular basis for my own sanity. But the only reason I'm able
00:33:31.340to do all of that stuff is because I have been more rigorous about having a system to get rid
00:33:36.820of stuff that I shouldn't be doing and really putting the onus on trying to find things that
00:33:41.700do amplify what I'm good at, what brings me joy, and what will ultimately make me feel like I've
00:33:47.120lived the life I wanted to live. As a rubric and deciding whether you should say yes or no to
00:33:52.240something, like an invitation to go to a party or whatever, you suggest asking the following three
00:33:57.280questions. Question one, will I enjoy the company of at least one of the people at the event?
00:34:02.840If the answer is no, skip the event. If the answer is yes, continue to question two. Question two,
00:34:08.700will I enjoy this event personally or grow professionally? No, skip the event. Yes. Continue
00:34:14.720to question three. Question three, will my attendance take away from other goals? Skip work,
00:34:20.400lack of sleep, no workout. Yes. Skip the event. No, attend the event. So I think that's, I think
00:34:26.200that's really helpful. Another simplifying technique you suggest is something called the
00:34:30.160handcuffs tactic. What's that? I mean, what I've realized in running companies, like, like so much
00:34:36.400of it is like because people's instinct is just to keep doing more or to develop habits that you
00:34:44.160have to figure out ways to put handcuffs on situations and basically limit the choices that
00:34:49.840people can make or force them to think about why are they doing the things that they do a great
00:34:55.440example of this was like just one of the origins of smart brevity was i thought most stories were
00:35:01.260way too long-winded. And I basically set a mandate, your stories can't be longer than X number of
00:35:07.880words. And unless it was a firm number, people would violate that and they would waste their
00:35:13.960time because they ended up wanting to write 2000 words, right? And so it's small, but if you don't
00:35:19.120do that, you won't get the result you want. I constantly ask all of my leadership team to tell
00:35:25.060me the things that they're doing that they can kill, that we could just stop doing. And I do that
00:35:30.040Because if I don't do that, they'll just keep doing it because they feel like they're doing the right thing for the company and they're busy and they've not taken the time to confront things.
00:35:38.540So you have to have these little handcuffs thing.
00:35:41.660Like one for me for diet is it took me a long time to figure out kind of like what should I be eating and drinking that makes me healthy.
00:35:48.620But my handcuffs are I just I very much limited the types of food that I eat.
00:35:52.540So I have one of two things every single morning.
00:35:54.740I have the exact same thing for lunch every day.
00:35:56.940And I have like a mixture of four different things at dinner.
00:35:59.680And it just, it makes it easier to make sure I'm kind of eating what I know I need to eat.
00:36:04.160It eliminates the amount of like stress of deciding what I'm going to have that night.
00:36:08.840Like those things start to add up little by little, those handcuffs.
00:51:28.680Give yourself kind of this guide that will help you make some of these decisions, whether it's using artificial intelligence or not, so that you have more direction.