The Best Tools for Personal Change
Episode Stats
Summary
In this episode, Dr. Katie Milkman talks about her career as a behavioral economist and her new book, "How to Change: The Science of Getting from Where You Are to Where You Want to Be" about the science of getting from where you are to where you want to be.
Transcript
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brett mckay here and welcome to another edition of the art of manliness podcast now there's no
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shortage of information out there on how to change how to lose weight exercise more curb
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your anger quit smoking and every other kind of habit someone might want to pick up or drop
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but despite this avalanche of information you're probably struggling to change just as much as you
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ever did what you need is an actual strategy you need to identify what particular barrier
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is keeping you from a particular goal and a specific solution to that specific roadblock
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my guest today is well positioned to help you cut through the voluminous noise around personal
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change and hone in on both sides of this equation her name is katie milkman and she's a warden
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professor who spent her career studying behavioral economics and she's also the author of the book
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how to change the science of getting from where you are to where you want to be on the show today
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katie and i walked through common reasons people aren't successful in changing and the best research
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back tools for turning uphill battles into downhill ones we discuss the ideal time to begin a new
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habit and the power of fresh starts how to get motivated to tackle something when there's more
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pleasurable things you'd rather be doing how to use commitment devices to stay the course while
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giving advice to someone else can help you take that advice yourself and the crucial importance of
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surrounding yourself with peers who are better but not too much better than you are after the show's
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over check out our show notes at awim.is slash tools for change
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katie milkman welcome to the show thank you so much for having me so you got a new book out called
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how to change and basically these are all the insights that you've gotten from your career as
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a behavioral economist on what works what doesn't work and helping people people change but i'd like to
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talk about your background because you started off your academic career as a phd in engineering
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and then you made the switch to behavioral economics and that seems like a big switch
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it was a weird switch yeah so how did that happen and why the focus on behavior change
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yeah thanks for asking those questions i was well one reason that it happened and i bet lots of
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people can relate to this it's like i started graduate school too young and i didn't really know what i was
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interested in i went straight from undergraduate where i studied engineering into an engineering
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graduate program and i hadn't really found my passion yet i was just sort of doing the thing
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that seemed kind of interesting and i was good at it i went to this graduate degree program it was
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actually joint in engineering and business computer science and business and i thought you know the
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internet is this cool new thing it seems like it's reshaping business maybe i can study something
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related to that and it'll be interesting and i ended up having to take a microeconomics graduate
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sequence just to get my degree it was a requirement and i walked into this class and i'd hated economics
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as an undergrad i mean absolutely hated it i was like all the models of human behavior that i'm being
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forced to learn in this class make no sense everything i'm being told is that people are optimizing machines
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they're perfectly rational they do these cost benefit analyses at the you know at warp speed and they come to the
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right conclusion and i was looking around at the people i knew and and myself frankly and saying
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are you kidding me so in undergrad i'd hated it but in graduate school i was actually i was at harvard
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and harvard was this hotbed for a new field which is behavioral economics which is a field that
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basically says there are systematic and predictable ways in which people are imperfect
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we can model them and we can capture what people will do predict what people will do much better
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once we understand that so we can acknowledge that people are impulsive that they discount things
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they'll get in the future dramatically and overweight things that'll happen now like you know i want the
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cheetos i don't care if it's not good for me and i want to sit on the couch i don't care if it's not
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good for me and we can we could model all sorts of other things and just like my mind was blown it was
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like love at first sight once i encountered it and then once i fell in love i was able to convince
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some of the people i was working with to be supportive and find some new people to add and get
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involved with and and you know i was lucky to be in one of those phd programs where they're just glad
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to have you being productive and they let me do my own thing and and my career has been following that
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path ever since of of studying the peculiar ways that people make mistakes and then i got really
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interested in trying to figure out how to help people change how do we how do we help them overcome
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those mistakes make better decisions once we understand what the tripping points are all right
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so let's talk about this book we talk about behavior change and i think everyone who's listening
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this podcast has attempted at some point in their life probably multiple times some sort of behavior
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modification in their life whether they wanted to lose weight start exercising quit procrastinating
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uh stop drinking stop smoking you name it but most of those attempts fail so what do we know
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what is the research stage what makes behavior change so hard well the answer is a lot of things
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that's why we so often fail there's a lot of things and i think one of the biggest mistakes we make when
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we're trying to change is that we ignore the litany of things that get in the way we don't focus on what
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are the specific barriers we're facing and we look for sort of like you know bright shiny appealing
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sounding strategies if any at all sometimes we just say you know i'm just gonna do it i won't even look
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for a strategy but when we look for strategies we often look to you know sort of appealing jingles
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like you know i'm gonna set big audacious goals or i'm gonna visualize success which offer a one-size-fits-all
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approach and don't take into account what is actually holding you back what are the specific barriers
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so the big thing that i have found in my career is that if if we actually step back and try to
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diagnose what is specifically standing in the way of this particular change attempt and then tailor our
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solution that we suggest to that barrier we can get much farther so let me give you some examples of
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the kinds of barriers and that have very different solutions imagine that you're talking about somebody
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who isn't taking their medication regularly and it's an important prescription that will you know
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potentially prevent them from having a heart attack it could be that they're not doing it because they forget
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they just can't remember they cannot keep track it could be they're not doing it because it has
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a not so great side effect and even though they know it's really important to stay alive and that's a bigger
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deal than this unpleasant side effect they just every day they'd rather not experience that side effect and they
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keep not taking it the solutions need to be really different to those two
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problems even though they it's the same fundamental problem so some of the common barriers to change
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include just getting started you know finding the moment where you're gonna say okay i'm gonna do this
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i'm taking the leap i'm gonna actually make the change another barrier that's really common is that
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it's not instantly gratifying to do the things that are good for us in the long run so we
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we give into temptations we procrastinate sometimes we forget as i mentioned and forgetting and flake
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out i think are underappreciated people tend to say i'd never forget to do something that's important
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to me and yet if it's not salient if it's not top of mind if it's not at the top of the list
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we often don't get to those goals another challenge is whether or not we believe in ourselves like do we
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really think we can and then finally you know are our peers supporting us our peers showing us what's
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possible and and building our belief in ourself up or are they shutting it down so all of those
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are really different challenges and they have different solutions that they that they need to
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tackle them and each person can have a different challenge it's not one size fits all exactly and
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and each person might have a constellation of those challenges right and so it's not it's also not like oh
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you're you're a forgetting person like they're all different some some barriers sometimes some goals
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there are multiple barriers that are standing in the way so it's all about figuring out which are the
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things that are holding you back and then i know i know we'll get into this but then there's
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different sets of solutions that science can point us to that'll help and make it so that those things
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aren't such big obstacles so we can surmount them and also isn't it's not just different for each
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person like within a person like different goals can have different obstacles like you might have a
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problem right so it's situational and that's that's tricky too totally makes it trickier because you
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think oh it works for you know when i did this thing it worked for you know getting up on time
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but it's not working for this other thing well it's not going to work for that thing it's a different
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obstacle exactly exactly and i think too too often we make the exact kind of misattribution you just
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described like something works in one domain and we think we can just use that same tool somewhere
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else because we're not recognizing the importance of diagnosing what's different here and now that i
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understand that obstacle maybe i could actually figure out a solution that's better suited to it
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all right so let's talk about some of these obstacles and like this potential solutions
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for them and the first one you mentioned there just a minute ago was the obstacle of just getting
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started so first off like what gets in the way of people just getting started with a behavior change
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and what are some tactics that people can do to overcome that yeah it's such a great question
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there's a lot of things that that keep us from getting started we don't really believe that we can we're
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not motivated to do it right now this doesn't feel like the right time or we're not even
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sort of looking up from the day-to-day minutiae of life and and thinking big picture about a goal
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so i i got this amazing question about a decade ago when i was visiting google that led me to start
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thinking about this particular barrier and the question came after i'd presented some of my research
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on different tactics we could use to help people change for the better when it came to wellness and
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health when it came to their financial decisions so i'd presented some of my research and an hr
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leader at google raised his hand and he said okay katie totally convinced that we should be
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using some of these tools to nudge changes and behavior but when should we offer them to our
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employees is there some ideal time when people are going to be really chomping at the bit to
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form exercise habits and you know start saving in their 401k and figure out how to be more
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productive at work like when is the best time and i still remember the light bulb going off because
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it was like one of those moments that was like oh my god it's such a good question and i really
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didn't think that academics had answered that question so there was also a light bulb that went
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off that immediately occurred to me like i had a i had a fast answer that might occur to you too and
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that fast answer was like maybe new year's you know we know about new year's resolutions that seems
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like a time when people are more motivated to pursue goals like 40 of americans make new year's
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resolutions but what i realized as i started thinking more about that and got back to my
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office in philadelphia and started talking to my amazing graduate student at the time
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heng chen dai who worked with me on this and and jason reese another professor at the time who was at
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wharton we were all struck by the idea that maybe new year's is just one example of a broader category
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of dates or moments in our lives when we feel like we have a new beginning or a fresh start
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and when we're more motivated to pursue our goals potentially and and we started doing some reading
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about you know how memory works and how we think about time and how we think about our lives and it
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turns out we tend to think about our lives as if they're novels and we think about the chapters in
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our lives right like oh those were the college years and the boston years and the consulting years and so
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on and and the chapter breaks in our lives are moments when we feel like we have a fresh start
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and a new beginning and we're more likely to step back and think big picture about our goals we're
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more open to starting something new we feel like you know maybe i didn't succeed at quitting smoking
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you know before but this is the new me and the new me is going to be able to do it so we shed some of
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that pessimism and we've shown that this can be the case in our research even with small chapter breaks
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like the start of a new week or the start of a new month following a birthday following a holiday
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um that feels like a fresh start like labor day or of course new year's even if we mention the
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start of spring to people that can be motivating so we see it both naturally occurring in our data
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so people are more likely to set goals on a popular goal setting website after those dates that i just
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described they're more likely to go to the gym they're more likely to search for the term diet
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on google and if we highlight dates like this for them when they're trying to choose a time to pursue
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a goal that they find them more attractive and that's the time people gravitate towards
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so if we invite someone to start saving for instance in a 401k and we say hey you know if
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your birthday's in three months we'd randomly assign some people and say do you want to start saving in
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three months another group would say do you want to start saving after your birthday and the group
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invited to save after their birthday turns out to say yes a lot more and they save significantly more
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over the next nine months because of that so there's all these different ways that we've found fresh
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starts can be motivating and what's really interesting about them is i just described a bunch that are
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purely psychological but of course they can be even more potent when not only do you have that
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psychological chapter break but some sort of real refresh in life like you move to a new community or
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a new job and now not only do you have that psychological fresh start and and sense that
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you can begin again but you literally may not have routines or bad habits to trip you up and you can
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start building new ones from a blank slate so the idea there is like if you're going to start a
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behavior change like look for one of those fresh start dates it could be the start i mean big one
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new year's birthday you know for me i i guess because i've just been so indoctrinated since
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you know elementary school but like august september like the start of a school year yeah i still be
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really potent it still is like potent like ah this is i'm gonna really hunker down and i don't i'm and
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you're not even a professor like me yeah and i don't yeah for some reason i i still no school year
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is a big one and in our study of undergraduate gym attendance the start of both semesters showed
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these huge effects these big fresh start effects in terms of more more exercise but i i share your
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feeling and that's sort of also a post-labor day effect we got used to that rhythm and ritual for
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so much of our life of going back to school and just seeing other people going back to it and lots
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of summer vacations or in august it always feels like a fresh start to people and so the what's going
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on there's just like you just feel more motivated that's why you are more likely to follow through
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on behavior change at these fresh starts yeah you feel more motivated you feel more disconnected
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literally you feel like like a new person like the the past mistakes well you know that was like me
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that was me before in this prior era and like okay you know it's a new year or it's a new i'm in a new
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it's a new week and and that label actually comes with optimism because you can shed that those those
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past failures you can like you can put them in the rearview mirror and you have that sense of a
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clean slate any downsides to fresh starts yes unfortunately of course right with every with
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every bit of good news there's there can be bad news um the thing about fresh starts that's dangerous
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is that if you're really doing well right you're on a roll things are going well there they are
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disruptions and they can they can disrupt a positive period you know right like things are going well
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you're going to the gym regularly or you're achieving a lot at work and then you have a disruption in the
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form of a fresh start it can it can break your stride so not only are fresh starts productive when we're
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trying to achieve more but they can also be harmful and my favorite research on this was actually by my
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phd student who i mentioned a minute ago heng chen dai she's now a professor at ucla heng chen's
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dissertation work looked at the challenge of fresh starts when people have been really outperforming
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and she has a number of experiments she ran in the laboratory with undergraduates where she looks at
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this but my favorite study is actually of major league baseball players and what she did is she
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looked at players who had a fresh start in the form of being traded to a new team so in the middle of
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the season you're traded to a new team and she actually compared players who are traded across
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leagues to players who are traded within leagues and the reason she did this is it's two people who
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are both experiencing a change in life but one has more of a fresh start than the other so there's like
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a lot of control there there's more of a fresh start when you're traded across leagues because
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all of your season to date statistics are reset and you have literally a clean slate and you have to
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sort of work to build up a record again and in comparison if you're traded within league you get to keep
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your season to date statistics and what she found is that players traded across leagues who had been
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doing really well they they suffered their their batting averages declined relative to players who had been
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traded within league and got to hold on to their season to date statistics and they didn't have to
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work those back up now just as i said earlier the fresh start was positive for players who were
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performing poorly so those who had been below average well below average in the league and their
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performance do well when they get traded across leagues that's better than when they get traded within
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league because they want that fresh start but i think it's a really nice point to highlight that these
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disruptions while mostly good because most of the time there's something we're not quite getting
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right and we want we want that little jolt to give us a sense that we can we can start fresh if we're
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on a roll they can be really harmful okay so another obstacle is sometimes there's something we know we
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need to do that's good for us but we'd rather do something else that's more pleasant uh and i think
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we've all you're describing all of my goals right so how do you overcome that what's some what's a tactic
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there that could work yeah there's two different ways we can go about it but the carrot and the stick
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and i want to start with the carrot because i actually i think i think this is so powerful and
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it's so fascinating to me how often the intuition is wrong on this my intuition used to be wrong on
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this too there's some great research by ayelet fischbach of the university of chicago and caitlin
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woolley of cornell showing that most people when they have a big goal and they want to achieve it
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they start off by trying to find the most effective way to pursue that goal so if you want to get to the
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gym more regularly and and get fit you say you know i'm gonna do the most efficient exercise i can
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you know i'm gonna hop on the stairmaster that's maximally efficient or you want to lose weight
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they're you know like i'm gonna buy kale and carrots i'm gonna do it the most efficient way but
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a small minority of people try to do it the most fun way possible so when they go to the gym instead
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of picking the thing that'll be most effective they say what will i enjoy most oh you know i love zoom
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zumba class that'll be really fun or if they're trying to lose weight they say you know i'm gonna
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choose a diet but i'm gonna choose one that i'm gonna really enjoy like i love smoothies and i'm
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gonna go on like a diet that's really heavy on the smoothies i'm i don't know your taste what they found
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is that if they could encourage people to look for a fun way to pursue their goals they'll persist more
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but again most of us don't do that naturally so trying to find ways to actually do things that are
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good for us but that are fun is critical and i've studied one specific way to make it more fun
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to pursue our goals and that's by doing what i call temptation bundling which is you link something
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that you really enjoy and you actually look forward to with whatever it is that you need to do to pursue
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your goals but that's a bit of a chore in the moment so as an example when i wanted to get to the gym
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more regularly as an engineering graduate student but was finding it hard to motivate myself
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i bundled a temptation with exercise i'm i'm a bit of a nerd i love page turner novels like
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you know james patterson think james patterson novels alex cross series i'd only let myself listen
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to audiobooks of alex cross while i was at the gym so i would come home from a long day of classes
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find all i wanted was some indulgent entertainment and i would actually want to go to the gym because i
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knew i could listen to alex cross guilt-free find out what happened next the time would fly while i was
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at the gym and then i came back ready to focus on my my classwork and not in need of that temptation
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at home anymore so that's one example but there's lots of different ways we can temptation bundle so
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you can you know only listen to your favorite podcast while you're doing household chores or
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cooking a healthy meal or you know watch your favorite tv show in the same circumstances or only
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let yourself pick up your favorite indulgent treat on the way to hit the books at the library so there's
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all different ways we can form temptation bundles and i've i've done some research showing that
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when people are given the tools to temptation bundle they do achieve more so people exercise
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more regularly if they can only listen to tempting audio novels at the gym for instance a study by some
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colleagues showed that students actually did better and persisted longer on doing math problems
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in school when given the tools to temptation bundle it with tasty snacks enjoyable music and sort of
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colorful markers this was this was kids doing this even though their teachers thought that would be
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distracting it actually led them to persist longer so there's lots of different ways that we can
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temptation bundle effectively okay so tip number one if you're find your goal if your goal is to like
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exercise more first one is just see if you can find exercise that you actually enjoy right that's
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exactly that's the first yeah and then true of any goals right if you can find a path to it that
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will be fun whether it's by making it social or you know just picking a different activity
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that's exactly right no i think that's an important point because i think a lot of people when they
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they decide they want to do behavior change they pick up a book or they go to a blog and they say
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well here's what you got to do and they do it like this sucks and then they stop and then it's like
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well no you like you gotta think about what's what's your main goal like keep keep your eye on that and
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there's different ways to reach it that doesn't necessarily follow some guy on the internet
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absolutely right and and find a way to reach it that you will find gratifying in the moment not just
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because it's taking you towards your goal that's not enough it needs to actually be enjoyable while
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you're doing it or you will quit and if you can't uh make trying something that's enjoyable
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you then the next step is like temptation bundle like do add something to that non-pleasant thing
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that makes it more pleasant exactly a spoonful of sugar as mary poppins would say right so like taxes
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like i don't know anyone who enjoys doing taxes but you can temptation bundle prepping your taxes
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totally do your taxes with your best friend bring some wine maybe some have a little bit of nice music
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on in the background you know whatever whatever makes it fun for you intersperse a little trivia
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it might might take a bit longer but that's okay because you'll actually finish it we're gonna take
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a quick break for your word from our sponsors and now back to the show okay so another obstacle is
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sometimes people they just they're not sure they can do it if they decide well i want to do this thing
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but i'm not sure if i can or maybe i'm i'm not i think something will get in the way of me following
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through on that commitment so you've actually found another tactic that's useful is called
00:22:58.080
commitment devices so what are some examples of commitment devices and where have you seen them work
00:23:04.160
yeah this is a great question and commitment devices are sort of the stick approach to to solving
00:23:09.280
actually it's related to the temptation problem when the fall and it's related to follow through
00:23:13.380
so there's something that you want to do but you keep not actually getting it done because you give
00:23:19.040
into temptation over and over again or you procrastinate a commitment device is a really
00:23:23.980
unintuitive thing that could be super valuable so we're used to it when other people create
00:23:28.540
constraints or reward systems to help us achieve what's good for us in the long run and a commitment
00:23:33.300
device is doing that for ourselves so you know you're familiar with being fined or even thrown in jail if you
00:23:38.860
speed on the highway or if you you know do heroin right but a commitment device is saying like i
00:23:45.440
there's some goal i want to prevent myself from falling down on the job when i'm trying to achieve
00:23:50.120
and i'm going to set up those constraints for myself so there's a couple different ways to do it let me
00:23:54.900
give you one example of a commitment device that's been studied that i found really interesting and this
00:23:58.540
is a commitment savings account so there's a study that was done of consumers and they were offered
00:24:05.040
different ways to save one was just in a standard savings account like we were all used to where you
00:24:09.280
can take your money in and out and the other was sort of like a financial chastity belt style savings
00:24:13.740
account so you put your money in and you can't take it out until you reach a predetermined date
00:24:18.260
or saving school and it offers the same interest rate so there's sort of no rational reason you would
00:24:25.040
ever expect anyone to take this account and put money in it but it turned out that 30 percent of
00:24:30.360
consumers who were offered this account put money in it and just having access to it increased
00:24:34.680
consumers savings about 80 percent year over year because it prevented them from dipping into savings
00:24:39.520
before they'd achieve their goal and leaky savings are a really big problem so every time there was
00:24:44.140
that temptation to you know go grab money oh there's a party or there here's this shiny object i want to
00:24:50.220
buy it's constrained so you actually couldn't give into that temptation and you can set that up for
00:24:55.200
yourself another kind of commitment device that's a little bit more flexible than
00:24:58.640
that particular example is a cash commitment device which is more of a fine rather than a
00:25:03.500
constraint so you can literally put money on the line that you agree to forfeit if you fail to achieve
00:25:09.480
your goals using a website like be minder stick.com where they let you define a referee after you've set
00:25:17.060
a goal who will report to the site on whether or not you've achieved your goals and you put some stakes
00:25:21.080
on the line and they'll go to a charitable cause if you don't achieve your goal and you can choose
00:25:26.100
you can choose a charity you like but that might be too much of a silver lining so they also have
00:25:30.480
charities that are contentious on either side of a hot button issue right like a gun control charity
00:25:35.920
and the nra and you choose whichever one you hate and you can put the money towards that and and then
00:25:41.120
that's going to make it really sting so you've basically increased the price of your vice and even if you
00:25:46.720
tend to overweight the present over the future you know now now it's not just a cheeto that you're
00:25:53.700
thinking about eating it's like giving 500 to an organization you hate that's on the line so you
00:26:00.300
may be more likely to stick to your your healthy goals or or any other goals for that matter and
00:26:06.200
then beyond that you can do like what you call a soft commitment device which is basically you make
00:26:11.200
a pledge like i say i'm willing to i commit to doing this and that can work as well exactly so soft
00:26:17.700
commitments tend to be less effective but they're also less risky right you don't have to worry about
00:26:24.280
giving hundreds of dollars to a cause you hate for instance one of my favorite examples of a study
00:26:28.860
showing that this kind of pledge can be effective did it in a really strong way and and it worked
00:26:35.120
really well it was with doctors who all wanted to prescribe fewer unnecessary antibiotics which are bad
00:26:42.160
for their patients and they're bad for society because unnecessary antibiotic prescriptions increase
00:26:47.420
drug-resistant bacteria they're able to develop more easily but lots of people lots of doctors given to
00:26:53.880
the temptation when somebody comes in with a runny nose and just wants a prescription they're hoping
00:26:57.880
it'll make them feel better and they say like oh let me give you some antibiotics maybe it'll work
00:27:01.280
so this experiment involved doctors who are randomly assigned to either a condition where they
00:27:06.840
signed a pledge that you know i will not give unnecessary antibiotic prescriptions i will not
00:27:12.460
give them for these symptoms which are not recommended to to have antibiotics prescribed and they put that
00:27:19.300
pledge up in their waiting rooms so their patients and staff all saw it and they saw it every day when
00:27:24.640
they walked in so that group is half of the people in the experiment the other half are randomly assigned
00:27:29.280
not to sign the pledge what they found is a dramatic reduction was caused by this in unnecessary
00:27:34.400
antibiotic prescriptions so it's an example that i think illustrates you know if it's a really soft
00:27:40.060
commitment like you just tell your friend i'm hoping to exercise more regularly there's not a ton of
00:27:46.140
evidence that's going to take you very far but if you if you put some a little bit of teeth behind
00:27:51.080
that soft commitment right ideally maybe you tell somebody who you'll be humiliated if you don't achieve
00:27:55.800
more about your goal and and have a way of them tracking you your boss for instance you tell them
00:28:01.980
you know i'm going to do x and they have a way to a visibility into whether or not you've achieved it
00:28:07.500
that is likely to be more effective and more effective still is the sort of soft commitment
00:28:11.740
where it's really public uh and it's somehow related to your identity like your professional
00:28:16.460
identity this reminds me we just wrote an article about some research that some psychologists at
00:28:22.080
mcewen university are doing about gandhi and this uh prussian prince named pukler moscow i think
00:28:29.140
it's how you pronounce his name about making unbreakable resolutions have you come across this
00:28:33.060
yet no i wish i could you could see my eyes are so big right now no tell me more so basically they
00:28:39.000
they they looked at gandhi and this prussian prince 19th century prussian prince and they found
00:28:45.120
that they had they they they did something they can make unbreakable resolutions by make so gandhi
00:28:52.200
did vows right so he says i'm going to vow to abstain from x and because he said it was a vow
00:28:59.060
like it became like a spiritual thing and so he's less likely to break it like he followed through
00:29:03.240
on it a different way of saying it yeah it's so interesting and then this prussian guy he called
00:29:07.860
his uh resolutions that he decided that they're you can't break it uh he called them grand expedience
00:29:13.420
and it's sort of like it's basically it's very psychological they're basically there they said
00:29:18.200
there's like a bright line boundary between just a regular type of resolution and unbreakable
00:29:22.560
resolution like it's in your head you say this is different yeah if i like a self-talk
00:29:27.620
yeah strategy yeah and it's like there's you actually put like stakes like like not just like
00:29:33.400
money stake but like soul stakes if i violate this then i'm like destroying myself it's a different
00:29:38.620
kind of price on your vice if you you know if you have a strong religious conviction and you know it's
00:29:43.580
like it's you know frankly it's like swearing on a bible right right yeah make up so when it's a
00:29:48.380
meaningful pledge it feels like it's connected to your identity you can see just like right like the for
00:29:53.120
the doctors a pledge when to their patients they're signing and putting in their office it's
00:29:57.940
like it's related to that professional identity these identities that we care so much about i think
00:30:03.080
are a really potent way to create stakes if if it's aligned with that so another obstacle you mentioned
00:30:10.220
is sometimes people just forget like they're not lazy they're not they don't hate their health but
00:30:16.600
they just they just forget so how do you overcome forgetting what tactics work for that yeah it's a
00:30:22.980
great question my favorite research that's related to this is on on something called implementation
00:30:27.940
intentions but i i like to talk about it as proper planning because implementation intentions are a
00:30:33.020
mouthful so there's this professor at nyu named peter golwitzer who studied this for his entire career
00:30:39.460
and it's really the best way to form a plan so you won't forget it most of the time when we make a
00:30:45.420
plan it's sort of like a vague intention right you say like i i want to get to the gym more i want to
00:30:51.320
learn a foreign language i'm gonna spend some more time on duolingo doing that but if we actually make
00:30:57.340
plans in a very specific form that he studied we're much more likely to take action in that form is
00:31:02.200
if the following circumstances arrive then i will take action so for instance instead of saying i plan to
00:31:11.000
spend more time on duolingo practicing spanish you'd say every weekday at 5 p.m i'll spend 45 minutes on
00:31:17.820
duolingo practicing spanish that would be an implementation intention where you've linked a
00:31:22.440
specific date and time queue with the intended action and it it helps with forgetting because
00:31:28.320
well one you're more likely to literally put it on your calendar which helps with forgetting you're
00:31:32.020
going to have a a reminder pop up and reminders are very effective but you also even if you didn't put
00:31:38.320
it on your calendar the way that we store information in memory is that it's triggered by
00:31:42.480
queues and now you have this association you formed a very specific association when it's 5 p.m i will
00:31:48.360
on a on a weekday i will do duolingo you notice that it's five o'clock oh this is when i'm supposed
00:31:52.980
to do that thing so if we form those kinds of if then plans it can be really powerful and it helps with
00:31:58.040
other things too it helps us think through any obstacles that might get in the way oh wait am i going
00:32:02.340
to be in a place where i can do duolingo at 5 p.m no i'm gonna be driving in the car that's not
00:32:05.900
going to work let me rethink that let me come up with a plan that'll work so it helps us think
00:32:10.480
through those obstacles and it also makes us feel like we've made a commitment and we like to be
00:32:16.780
consistent with our commitments we've talked a little bit about this already in terms of if we
00:32:20.680
make a commitment that's public that can be powerful but we also don't like being internally
00:32:24.480
inconsistent so once we've said i am going to do something at a specific time now we have
00:32:28.940
a concrete plan not just a vague intention and we're more likely to follow through on those
00:32:33.400
concrete plans so these kinds of implementation intentions you can form them yourself but you can
00:32:38.820
also prompt other people to form them to great effect so for instance i've done research showing
00:32:43.340
that if you ask people to write down the date and time when they intend to get a flu shot or
00:32:47.560
the the time and doctor with whom they plan to get a colonoscopy you can significantly increase the
00:32:52.740
rate of follow-through on those important health behaviors over and above just encouraging people
00:32:57.700
to do this and reminding them to do it so there's also work on voting you may have noticed there are
00:33:03.800
lots of people saying hey have you made a voting plan there's research showing that if you're asked
00:33:07.800
when will you vote where will you vote how will you get there that significantly increases the
00:33:12.680
likelihood that someone who intends to vote actually makes it to the polls it's again the same psychology
00:33:17.040
related to flake out and forgetting getting to top of mind salience that can be important in a lot of
00:33:22.640
cases well speaking of trying to help other people with their behavior change so oftentimes you see
00:33:28.600
someone who's having a hard time and then your natural you know tendencies like hey you should try
00:33:34.460
this and that actually backfires and the person's like no i'm not going to try that what do you think
00:33:39.900
i don't i don't have a problem leave me alone so if that doesn't work what does work i love that
00:33:45.780
example this really brilliant scholar lauren estrus winkler she's about to start a faculty job at the
00:33:51.560
kellogg school of management at northwestern university had this insight that maybe we have
00:33:56.700
the script wrong when when someone is trying to achieve a goal instead of putting our arm around
00:34:03.380
them and offering them that demotivating advice what if we actually asked them for advice about how to
00:34:09.900
achieve more what if we put them on a pedestal put them in the position of advice giver what if we said
00:34:15.040
hey high school student how would you encourage a younger peer or how would you advise them to do
00:34:22.000
better in school how would you tell them they could form more effective study habits and stay
00:34:26.300
away from distractions and get better grades what are your tips it turns out that by asking someone
00:34:32.140
else for advice we get them to feel really good about themselves hey oh somebody thinks i know what i'm
00:34:38.080
doing it's a confidence boost that i have something worthwhile to say on this topic it also leads them
00:34:44.160
to introspect and dredge up insights you know you don't ask someone for advice on how to do calculus
00:34:49.520
who doesn't know how to do calculus but lauren found in interviews that most people actually do
00:34:53.940
know how to achieve their goals if you ask them to think about it most of them have a few tips or
00:34:57.700
tricks that they can come up with related to goal achievement and they'll be personalized right so when
00:35:02.740
you are thinking about what might work for someone else you think about things that would work for you
00:35:05.960
and then once you've advised someone else it feels hypocritical not to follow that advice right so
00:35:11.880
all of those things make this advice giving effect really potent and we've shown in one random
00:35:16.820
assignment study with nearly 2 000 high school students that just asking students at the beginning
00:35:22.480
of the semester to give some study advice to their younger peers significantly improved students grades
00:35:28.680
over and above a control group that didn't get asked to give advice it improved their grades
00:35:32.600
specifically in math and in the class they most hoped to improve in that semester and it wasn't like
00:35:38.520
we turned you know c students into valedictorians it was a small improvement it it helped them
00:35:43.420
actually it was the third quarter grade specifically it's the beginning of the of the third quarter we do
00:35:48.700
this small activity where you're asked to give advice and by the end of the third quarter you you score
00:35:53.520
about one point higher in math and in the class you're most hoping to improve in but that's really amazing
00:35:59.400
for something that takes about 10 minutes just putting you on a pedestal asking you for that
00:36:03.540
introspection and advice can be so powerful so i've done that with my kids like with you know my
00:36:10.160
kids are 10 and 7 and if i'm like if i know they're having an issue with something like being patient like
00:36:16.880
you know hey i'm having some trouble being patient with this guy you got any advice and they're oh yeah
00:36:21.220
this is what you do blah blah so i that i think it does work but how do you how do you get asked advice
00:36:27.640
right like how do you get the benefit like right so like i say i want to get the benefit of yeah
00:36:32.200
being asked advice but i can't go around and start giving advice that's just gonna annoy people
00:36:36.640
so how do you yeah you can but you won't have a lot of friends left right so how do you yeah have you
00:36:41.300
got any things that work for that yes absolutely you know i realized i i had done this inadvertently
00:36:48.280
and now i feel like i'm trying to convince lots of people to do this on purpose when i was a junior
00:36:53.780
faculty member i formed an advice club with a couple of colleagues who were facing similar
00:36:58.920
challenges but had similar goals and we decided you know when we were getting invited to do things and
00:37:04.480
we weren't sure you know is this is this gonna help me achieve my goals this is the right use of my
00:37:08.220
time is this the wrong use of my time we would email each other and ask for advice and it was amazingly
00:37:15.660
valuable for so many reasons right it was really valuable to get that outsider perspective when i was
00:37:21.280
soliciting advice right you want solicited advice it's the advice that's unsolicited that annoys us
00:37:25.920
and makes us feel bad by the way solicited advice is great so i got all sorts of insights but i also
00:37:30.980
realized i got this huge benefit from giving advice because every time i was asked my opinion i sort of
00:37:37.600
realized oh like i actually do have good ideas about what the right answer is and what the right
00:37:42.400
choices to make for your career under these circumstances like here's what i think you should do built my
00:37:46.960
confidence that i could make those choices for myself when i faced them without having to lean
00:37:50.380
as much on this group and it also it also made me want to walk the talk so when once i'd advise
00:37:57.120
someone else oh no i don't think this is a valuable use of your time then when i got a similar ask i knew
00:38:01.660
the answer and i felt confident giving that advice so so i think advice clubs are actually an underutilized
00:38:08.280
tool we should be creating them more often with peers at similar stages with similar goals so that we
00:38:13.620
both can coach each other and benefit from that and benefit from each other's insight and the social
00:38:18.240
support that it builds so that that's my number one piece of advice on how to become an advice giver
00:38:24.980
so in your research you found that our social group has a big impact on our behavior and whether
00:38:33.580
we are able to successfully change or not change any examples from behavioral economics that show the
00:38:39.860
power of you know our social groups yeah so i've only studied this a tiny bit but there's a huge
00:38:46.340
research literature that i i've drawn on and learned from on this topic and one of my favorite studies
00:38:53.400
is is one we can probably a lot of us at least relate to which is looking at college roommates and
00:39:00.180
it shows that the college roommate you're randomly assigned to affects your grades if you have a college
00:39:04.880
roommate who had higher verbal sat scores your grades are going to be higher if they're lower if
00:39:10.300
their sat scores are lower your grades are going to be lower so that's one result that i find sort of
00:39:15.080
amazing just that person who were plopped into a room with uh your first year in college has that
00:39:20.380
big effect but but it's true in all different areas of life as well so it affects how likely you
00:39:25.800
are to save for retirement if you're around other people who are savers it affects whether or not you
00:39:31.300
are you know more likely to be energy efficient if you find out what your neighbors are doing so
00:39:37.180
we're really influenced by our peers both naturally when we just watch what they're doing and also when
00:39:43.060
when people communicate to us about our peers directly and say hey most people are doing x we
00:39:48.340
tend to want to follow the herd and what that means is it's actually a related message to the sort of
00:39:53.840
advice club message but it means we want to select our peers carefully whenever we can find peers who are
00:40:00.060
showing us what's possible look for look for role models but look for people who also by watching their
00:40:05.860
example you can learn from them and you can literally this is something i have studied try to copy and paste
00:40:11.800
really deliberately like oh here's a life hack that i noticed is working for this other person who has
00:40:16.340
a similar goal let me see if i can try to use that too there's so much information in the actions of
00:40:22.160
our successful peers that there's benefits of surrounding ourselves with people who can show us
00:40:26.820
the way and make us believe it's doable because we see them doing it and that makes us think oh this
00:40:30.840
is feasible for someone like me but also we can literally watch what they do and emulate it
00:40:35.200
well i think the caveat you made with that bit of advice people hear that okay surround myself with
00:40:40.000
really successful people well it can't be too successful because then they're what you get from
00:40:46.380
them won't be useful like me hanging out with bill gates or you know i i lift weights that's right
00:40:51.960
so if i hung out with a guy who can deadlift a thousand pounds i was gonna say i bet bill gates can't
00:40:56.780
lift weights that well it wouldn't be that intimidated right so if i if i said i'm gonna i'm gonna do
00:41:00.720
what eddie hall does and this guy can deadlift over a thousand pounds that won't be very useful
00:41:05.000
because i'm not anywhere near that you don't want to gulf it needs to be people who are roughly you
00:41:11.400
know within your in your league if it's if the gulf is too large it actually can be demotivating right
00:41:16.960
so if you're for instance there was this really interesting follow-up to the college roommate
00:41:21.080
study i mentioned where the same researchers tried scott correll's leading these efforts he's a
00:41:26.260
ucsd economist he said like what if i engineer roommate assignments so that we can put the top
00:41:31.720
students with the bottom students and hopefully the bottom students who are the most at risk of
00:41:36.280
dropout and really having a tough semester will be pulled up strategic you know let's do it
00:41:42.060
strategically and that actually backfired that actually led students to do worse because it
00:41:46.140
was polarizing so those those pairings led people to feel like they didn't have enough in common they
00:41:50.880
didn't socialize at all and all the underperforming students ended up hanging out with each other
00:41:55.060
and not having good relationships with their roommates and all the top performing students hung out with
00:41:59.280
each other and and so it backfired so there needs to be some relatability you don't want to be hanging
00:42:05.680
around with people who are so out of your league that that you feel like there's nothing in common
00:42:11.220
and you can't learn from them right so find someone just a little bit better than you yeah a group of
00:42:17.280
people to hang around where there's some there's some folks who are over achievers and you can learn
00:42:23.760
from them but yeah exactly they're not too far ahead so how do you bring all this stuff together
00:42:30.200
um so i mean like how do you figure out which tactic you should be using and when you should
00:42:34.960
stop using a tactic any insight there well well there well there's two parts to that question the
00:42:40.760
first part i'll say is i think a mistake we often make is think like oh um when should i stop using this
00:42:46.600
tactic like once i've made some good progress i can sort of stop using this crutch and you know i'll stop
00:42:51.520
temptation bundling i'll just get myself to the gym naturally or whatever it is and that is a common
00:42:56.560
mistake because all of the barriers to change that i just mentioned are barriers that persist they don't
00:43:04.780
go away magically so we really do need to keep doing whatever it is that's working indefinitely like as long
00:43:12.320
as we want the change to persist as opposed to thinking it's a short-term game to figure out these
00:43:17.560
these hacks in terms of understanding which tactics are likely to work for you of course just like
00:43:23.820
anything else there's probably a little bit of experimentation required right just like when you
00:43:28.540
are trying to figure out any solution you need to play with it a bit but my hope is that in in my book
00:43:35.460
and um and hopefully also in this podcast i've laid out some of the key barriers that are most common
00:43:43.060
and that you'll recognize yourself in them you'll say oh yeah you know actually i totally get it is
00:43:48.880
that i just forget it's not you know it's not top of my list and i keep not getting around to it and so
00:43:53.740
maybe i need to make more concrete plans or you know it's not fun i really don't enjoy it or it needs
00:43:58.860
teeth or i have the wrong social support group and i i just don't believe that i can do it i don't
00:44:03.800
believe in myself i need to find a way to believe in myself so once you start to understand like
00:44:08.260
what those barriers are it's easier to diagnose and match and you know you don't need an expert
00:44:14.560
to help that's the nice thing about this like it's not like you need to go to the doctor and
00:44:19.340
have a diagnosis it really is something where you'll see yourself in it and understand that's
00:44:25.080
exactly what's keeping me back in this particular case i'm really having that challenge and then
00:44:30.120
hopefully there's a solution that science has proven can help well katie this has been a great
00:44:36.280
conversation where can people go to learn more about the book and your work yeah thank you this
00:44:40.300
has been so fun the best resource is my website which is katiemilkman.com and it's katie with a y
00:44:46.060
like katie perry and there's more information about the book about all my research about the research
00:44:50.360
center i run the podcast i host called choiceology and even my newsletter which is called milkman
00:44:56.840
delivers my students convinced me i had to give it a funny name so that's that's what i came up with
00:45:03.140
and there's lots more information there well katie milkman thanks for your time it's been a pleasure
00:45:07.120
thanks for having me this was really fun my guest today was katie milkman she's the author of the
00:45:12.140
book how to change it's available on amazon.com and bookstores everywhere you'd like to find out
00:45:16.060
more information about her work check out our website at katiemilkman.com also check out our
00:45:19.760
show notes at awm.is slash tools for change where you can find links to resources where you delve deeper
00:45:23.960
into this topic well that wraps up another edition of the awm podcast check out our website at
00:45:35.500
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00:45:39.040
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00:45:57.380
podcast or stitcher it helps out a lot and if you've done that already thank you please consider
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sharing the show with a friend or family member who you think would get something out of it as
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always thank you for the continued support until next time this is brett mckay reminding you to not
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only listen to the awm podcast but put what you've heard into action