In the age of the masked man, learning to interact with bureaucracy becomes far more valuable than learning how to be human. And to celebrate that victory, the First Liberty Institute created the First Freedom Challenge. They want people to fill local stadiums and pray after the game, just like Coach Kennedy did on his first game back in 1971.
00:00:30.000Interfacing with enormous soulless bureaucracies has become a regular feature of life in the modern world.
00:00:44.080Getting medical care, going to college, finding a job, and stopping that annoying recurring charge on your credit card from a forgotten subscription
00:00:51.160all require filing endless forms and interacting with automated systems or humans that are trained to behave like automated systems.
00:00:58.340We live in a world where the vast scale of human organization has made personal interaction impossible.
00:01:05.180Bureaucratic organizations demand interchangeable actors and predictable outcomes so that they can operate at scale,
00:01:11.240but organic human exchanges are messy, chaotic, and tend to be shaped by the moral and cultural particularities of individual communities.
00:01:18.520This is why our current ruling class seeks to create the rootless cosmopolitan individual,
00:01:23.860the universal man from nowhere who can be molded into anything.
00:01:28.500In the age of the masked man, learning to interact with bureaucracy becomes far more valuable than learning how to be human.
00:01:34.580Anyone who has sought a redress of grievances from a major corporation has had the same experience.
00:01:41.220A woman with a thick Indian accent who claims to be named Susan takes the caller through an endless parade of inane questions
00:01:49.020before informing the customer that there is little to nothing that can be done.
00:01:53.380The call center worker has no agency or accountability.
00:01:56.780She is only allowed to answer from a pre-written script.
00:02:00.440The entire purpose of the charade is to grant the customer the illusion of interaction
00:02:04.620while ensuring that no unpredicted outcomes are possible.
00:02:07.960Increasingly, this is not just the standard mode of interaction with customer service,
00:02:13.400but the only way a human will interface with the many different institutions which rule their life.
00:02:18.720Human resources, the Department of Motor Vehicles, the Internal Revenue Service,
00:02:23.440health insurance providers, even dating apps.
00:02:26.360Every human interaction is mediated by a standardized process used to sort and categorize the individual,
00:02:33.120minimizing the amount of agency exerted by any single actor in the process.
00:02:37.960We tend to understand intelligence as something particular to individual human beings,
00:02:43.120but a more abstract understanding is useful when trying to think about the modern world.
00:02:48.560In many ways, bureaucratic organizations mimic an intelligent mind.
00:02:52.940In the beginning, these structures are established to serve a specific purpose,
00:02:56.680like making a company more profitable,
00:02:58.340but over time, they respond to incentives that create divergent interests.
00:03:03.700Standardization maximizes the efficiency and reliability of the bureaucracy,
00:03:08.440but humans are not organically homogenous.
00:03:11.000So as a mass organization becomes more effective, it also becomes less human.
00:03:16.340New ways of thinking and interacting are developed to serve the efficiency of the organization
00:03:20.800instead of the human behaviors native to the founders of that institution.
00:03:25.660Eventually, training humans to interact with bureaucracies becomes more effective
00:03:29.660than training bureaucracies to interact with humans,
00:03:32.280and a positive feedback loop for technocratic expansion is created.