Frank Luntz is the pioneer of the instant response focus group technique and the New York Times bestselling author of Words That Work. He s best known for his political commentary, with more media outlets turning to him to understand American voters than any other political pollster. Today, we are joined by Dr. Frank to talk about his thoughts on President Trump s 2020 re-election campaign and why he thinks he s a better candidate than Hillary Clinton for the White House than she is for the Democratic nomination. He also talks about why he doesn t think the media should be as critical of Trump as it is of him, and why they should be focused on what he has accomplished, rather than what he hasn t done, and how he communicates his ideas and ideas to voters in order to get them to vote for him. He s also the author of the best-selling book, "Words That Work," which is a must-read for anyone who wants to understand what it means to be a good politician and how to communicate effectively to voters. If you like what he says, tweet me and let me know what you thought of this episode! Timestamps: 1:00:00 - What does he think of President Trump's 2020 campaign? 4:30 - Does he still have control of the IRS? 6:00 - Does Hillary Clinton have a chance to win the 2020 election? 7:00 -- Is he a good presidential candidate? 8:15 - Can he still get re-elected in 2020? 9: Does he really have a shot at it? 11: Is he better than the other candidates? 13:40 - Is he more authentic than the rest of us? 14:00 | What are we should we be worried about him? 15:20 - What s the best way to communicate better? 16:30 17:30 | What do we need to do? 18:40 | Can he be a better person? 19:10 | How does he have a good guy? 21:40 22:50 | What s he's a good president? 23:00 Is he really better than us better than we think he s better than Hillary? 26: What do you think of the media? 27: What is the best thing he's accomplished so far? 29:30 Is he good at communicating his ideas? 32:10
00:00:01.000I got another three or four more to go before we reach New Year's I do know how mad we are.
00:00:07.000I do know how how this ugliness this Damn desire to be heard not to listen not to learn but to be heard How it's undermining so many things and it doesn't have to be this way.
00:00:20.000- Hey, hey, and welcome to This is the Ben Shapiro Show Sunday special.
00:00:30.000Today we are joined by Dr. Frank Luntz.
00:00:33.000Frank is the pioneer of the instant response focus group technique and the New York Times bestselling author of Words That Work.
00:00:38.000He's best known for his political commentary, with more media outlets turning to him to understand American voters than any other political pollster.
00:00:45.000Frank, thanks so much for taking the time to stop by.
00:01:07.000On an accomplishment level, what he's actually done is incredibly impressive.
00:01:16.000The unemployment rate at a 50-year low, Black unemployment at an all-time low, Latino unemployment at an all-time low, wages going up, the economy strong, even with all the yelling over China.
00:01:27.000Economically, it's been pretty incredible.
00:01:30.000Tax policy, people get to keep more of their hard-earned income.
00:01:34.000In foreign policy, we're not in the middle of a war.
00:01:38.000On what he's done, it's pretty impressive.
00:01:41.000On how he says it, how he communicates, I'm not sure how much of it I like.
00:01:47.000He and I have talked infrequently, but enough, and I've expressed some concern.
00:01:58.000He likes to talk about building the wall, which I'm sure that most of your viewers appreciate.
00:02:03.000The problem is, when you talk about building a wall, you've got 40% support, 60% opposition.
00:02:09.000If you talk about building a barrier, it goes up to 60%.
00:02:12.000If you talk about using human intelligence, technology, a physical barrier where it's necessary, if you're precise about it, it goes up to 79% support.
00:02:24.000Trump's idea of instilling border security?
00:02:31.000But when you just talk about a wall, it's a great applause line for his supporters, but it doesn't get you where you need to go.
00:02:39.000And on issues like this, sometimes what he says actually undermines what he wants to do.
00:02:46.000So a lot of his supporters will say, well, the world of politics has changed.
00:02:49.000He understands that we live in a base-only world, that the moderates don't exist anymore, there aren't any swing voters, it's just a matter of getting your base excited.
00:02:56.000And also, they might say something like, well, if Trump says build a barrier, then the next thing that happens, the media just spin on that language, and suddenly barriers are bad.
00:03:04.000Because no matter what Trump does, the media will always caricature it as the greatest of all evils.
00:03:09.000So, you obviously spent your career picking the words that work, trying to help people figure out what's the best way to express themselves, to be convincing.
00:03:41.000But it should not be derided that way.
00:03:43.000I just, I have, I felt very bad for the people because I thought they were being insulted because one of their congressmen was challenging Trump directly.
00:03:53.000And what I got back from his campaign manager is that I'm elitist.
00:03:57.000I come from the old-fashioned establishment.
00:04:00.000I don't understand that under Donald Trump, we call things what they are.
00:04:04.000And my parents taught me at a very young age, and I should know because I'm overweight today, that you don't walk up to a fat person and say, hey, you realize you're fat.
00:04:15.000You don't say everything that comes to your mind.
00:04:17.000You don't insult people when you don't need to.
00:04:21.000And if you disagree with them, you find a way to bring them over rather than trying to bludgeon them.
00:04:27.000And so his communication for me, and I've said this to him, is very problematic.
00:04:33.000But I won't let that get in the way of what he's accomplished.
00:04:37.000And I won't let what he's accomplished get in the way of how he communicates it.
00:05:36.000Yeah, I mean, one of the things I've suggested to members of his campaign is that, for me, it's not even necessarily the language he uses, although I have many of the same problems.
00:05:44.000It's the targets of the language that he uses.
00:05:46.000Meaning that if you want to speak bluntly about You know, Abu Bakr al-Baghdadi whining and whimpering in a cave.
00:05:51.000I don't think that many Americans have a problem with that.
00:05:54.000I think if you apply similar language to Mika Brzezinski, then suddenly a lot of suburban women go, no, I'm not super interested in that.
00:06:02.000I do wonder if the, because the art of politics is the art of persuasion, and Trump is not a persuader.
00:06:09.000He's just a blunt instrument who says whatever comes to mind.
00:06:34.000And so he thinks that because he went from 38% approval in 2016, and he's at 43% now, he's going to do even better in the election.
00:06:45.000And what I've tried to communicate is, you're losing people who would vote for you otherwise, but they just don't like what you say.
00:06:54.000And they feel so uncomfortable about it, and they don't want to go through four more years of this.
00:07:01.000anger and yelling and then everything being a crisis or everything being in chaos and again i know your viewers the first thing they're doing right now we're only six minutes into the show they're typing away that i'm a traitor or i'm a rhino or i don't get it but the thing is i do because unlike most of your viewers i'm in virtually every state in the country every year I've already been in 30 states.
00:07:28.000I got another three or four more to go before we reach New Year's.
00:07:32.000Not many people talk to as many people as I do.
00:09:04.000Okay, so let's talk for a second about the swing states.
00:09:10.000So you just talked about how many states you've been in, and obviously for President Trump, this election basically comes down to the swing states.
00:09:16.000His chances of winning the national popular vote continue to be extremely low.
00:09:21.000California and New York are just too populous.
00:09:23.000He is pulling well from the polls that I've seen in Michigan, Wisconsin, Pennsylvania, more durably than I thought he would at this point.
00:09:28.000Not Pennsylvania, but yes in Michigan and yes in Wisconsin, but there are other states.
00:09:33.000You have to look at Ohio because Sherrod Brown could be a vice presidential nominee with any Democrat.
00:09:40.000You have to look at Iowa because of the trade war and the farmers being particularly hurt and Trump's Unfavorability has been rising over the last three or four months in that state.
00:12:14.000I've been in a dozen countries in the last six months and they're talking about fake news.
00:12:18.000And every time I hear this, I think, wow, the president really has had a global impact.
00:12:24.000He should understand that it doesn't have to be this way.
00:12:30.000But he doesn't, which makes Joe Biden a 50-50 shot for president.
00:12:36.000It makes Elizabeth Warren, who I think is the next most likely nominee, makes her a 45% shot, even though her positions are extreme.
00:12:48.000Any of these Democrats, any of them, have a shot, not because of what Trump has done, but because of what he has said.
00:12:55.000Let's go through some of the Democratic field.
00:12:57.000So I agree that Biden, I've been saying this for years, that Biden is the strongest candidate to go up against Trump, mainly because it's not bad to be an actual corpse running against Trump.
00:13:06.000Meaning if you're just a default, non-alive human being, then you're probably going to perform better against Trump than somebody who doesn't have it all baked into the cake.
00:13:13.000Now you realize that if you only said it a little bit slower, he could actually hear you.
00:13:17.000There's only so much I can do with that.
00:13:32.000There's a whole untapped market in the podcast arena that I'm really going for.
00:13:35.000As long as they can operate the books that the Nielsen family That's exactly right.
00:13:41.000So Biden, I've been saying for a long time, because he is 100% name ID, because he's not scary, and part of the fact that he's not scary is the fact that he doesn't seem completely functional.
00:13:52.000He just seems like a default candidate who's there.
00:13:56.000That's actually a pretty good position to be in, as opposed to somebody like Warren, who Trump can rightly point to somebody like Warren and say, you really want to screw up this whole country just by electing somebody who's got these crazy policy proposals.
00:14:08.000Biden doesn't seem to know which state he's in.
00:14:10.000And I actually don't think that cuts necessarily against Biden.
00:14:12.000I think that actually cuts against Trump in some ways.
00:14:14.000I know that Biden is a constitutional expert, but he should be.
00:14:17.000He was actually there in the room when they wrote the document.
00:14:37.000And when he gets righteously indignant, he's actually very effective.
00:14:42.000But that comes less and less often, and I think it's coming across now as mean, as opposed to moralistic, but I would not dismiss him.
00:14:52.000And frankly, as much as she is extreme in her positions, and some Democrats are now starting to get nervous about her, Elizabeth Warren is electable.
00:15:05.000And the president's gonna have to figure out how he can debate them without making his own language, his own Twitter account the issue.
00:15:17.000If he can focus on where the country is right now, he will be reelected.
00:15:22.000If the focus is on him as a person, I gotta tell you, I talk to Republicans who will not give him another chance if that's what they're voting on.
00:15:34.000So this has been my going theory, is that if the election is a referendum on the Democratic candidate, the Democrats lose.
00:15:39.000If the referendum is an election on Trump personally, then Trump loses.
00:15:45.000I think what everybody got wrong about 2016 is they thought it was going to be a referendum on Trump because he was this out-of-the-box character, and it actually was a referendum on Hillary Clinton with a huge number of Democrats saying, number one, she's going to win, so I'm not showing up to vote, and number two, I don't like her that much, so I'm certainly not getting up in the middle of the winter to go vote for this person not like very much who's certainly going to win.
00:16:04.000And my great fear with Biden as a Republican is that you're not gonna have, it's not gonna be a referendum on Biden.
00:16:10.000Because how do you have a referendum on a piece of paper?
00:16:12.000Like it's just, he's, he's, he's. - What do he do to you? - He's just, he's a boring, nothing of a, like he's a man who's run for president 87 times and lost each time.
00:16:23.000The only reason he's even on the stage right now is because of his association with an all-time great politician, Barack Obama.
00:16:29.000And even with the fact that he has the glow of Obama cast over him, he still can't break 30% in a national poll among Democrats.
00:16:56.000It feels like the Democrats saw a guy who was kind of the default candidate, and then they said, well, let's take a look at all these other candidates.
00:17:04.000And then you got the rotating wheel of candidates, just like in 2012, where suddenly Herman Cain was Then he gets hurt.
00:17:13.000And it feels that way with Biden, especially because nobody's been able to crack any amount of black support except for Biden once he gets to the South.
00:17:21.000Do you think that the primary schedule is going to matter here at all?
00:17:24.000If he loses both Iowa and New Hampshire, how bad do you think?
00:17:27.000And with Bloomberg coming into the race, and I would say to you, Bloomberg has no chance or had no chance because Democrats don't like billionaires.
00:17:37.000But when you're the only one with money and 36% of the delegates are up in one day and everybody has spent everything that they have and you still have tens of millions of dollars to spend, you can't write them off.
00:17:51.000I notice as I'm traveling, I'm at airport restaurants, or I'm in my hotel room, I turn on the TV, and there's a Bloomberg ad everywhere, constantly.
00:19:18.000She spent the last eight years rebuilding herself from the radical who was saying her husband was going to heal the soul of the country, and she was writing theses about how America was systemically racist.
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00:21:54.000Do you think that's a matter of awareness?
00:21:55.000Do you actually think that it is the off-sighted possibility that maybe gay men are not going to work too well for a lot of black voters in the South?
00:22:45.000And I watch people as they walk out and they're all blown away by him.
00:22:49.000He is everyone's second choice, which means that that's why he's doing so well right now in these two states, because he's becoming the first choice.
00:22:57.000He is the highest ratio of favorable to unfavorable of any of the candidates.
00:23:03.000And the more you know him, the more you like him.
00:23:06.000There's very few candidates that have all three of those going for him.
00:23:09.000So I think he's got a way to go up, even though they're starting to focus on him.
00:23:14.000But yeah, there is an anti-gay mentality.
00:23:20.000that still exists within the religious component of the African American community.
00:23:26.000And it's something that he needs to challenge among them.
00:23:31.000And I don't know how he does it because it's not who he is.
00:23:34.000He does not wear it on his sleeve, but he does not hide it either.
00:23:40.000And that's why of all the early states, the one I'm most interested in is South Carolina.
00:24:28.000It's like, well, the racism thing, it's like Barack Obama never existed.
00:24:30.000And I am amused by watching Cory Booker call his own Democratic Party base racist if they don't put him on the stage, because obviously He's the only other black person in the race.
00:24:39.000And so now that Kamala's out, he's like, I'm so sad about it.
00:25:47.000I give Joe Biden number two, even though I think he loses both Iowa and New Hampshire, simply because his national numbers are very impressive.
00:25:55.000His support within the African American community is very strong.
00:26:01.000I don't think Bernie Sanders is any shot at the nomination because Elizabeth Warren is taking away his votes and because at some point I'm just expecting him to do what Jim from Taxi did.
00:26:12.000He just, he doesn't remind me of Larry David, he reminds me of Jim from Taxi.
00:26:16.000That he's just going to be waving his arms and suddenly he's just going to drop.
00:26:20.000Bernie Sanders is so old, it takes him an hour and a half to watch 60 Minutes.
00:26:25.000He's so old, his favorite painting is The Last Supper.
00:26:27.000If you look carefully, he's the second waiter from the left.
00:26:30.000Bernie Sanders is so old, the only time he doesn't have to pee is when he's peeing.
00:27:07.000So let's talk about the genius in the Republican Party right now.
00:27:09.000So the Republicans have the Senate, they had until recently the House, they have the presidency, they were dominating at the state level, and it seems like all of it is slipping away, and it's slipping away pretty quickly.
00:27:21.000How much of that is due to Trump personally, and how much of that is just a crisis of identity inside the Republican Party?
00:27:26.000It feels as though the Republican Party is splitting in a thousand different ways, and that there's no coherent glue holding it together, other than mere Opposition to the left, which is a glue, but it can't be the only glue, I would think.
00:27:38.000In 2016, they had more governorships, more senators, more congressmen, more state houses, more state senates, more mayors than they'd had in 100 years.
00:27:49.000There were more elected officials who were identified with the Republican Party than any time in a century.
00:28:34.000And the amazing thing, and the one that I'm most angry about, is that they could have shifted power back to the states and localities.
00:28:41.000They had the votes to do it in the House and Senate, because they had a whole bunch of Democrats who did not want Trump making those decisions, so they would have done it.
00:28:49.000You had California Democrats who would have voted with Southern Republicans to take power out of Washington and send it back to the states where it belongs.
00:29:02.000And now they're being punished for it.
00:29:03.000And they have no one to blame but themselves.
00:29:05.000I do wonder if some of the big kind of Republican talking point items are even doable in today's America.
00:29:12.000Speaking specifically here of entitlement reform, for example, which was Paul Ryan's bugaboo and he was never able to get anywhere with that.
00:29:18.000How much of that is because Republicans don't know how to talk about entitlement reform and how much of that is because people actually just do not want to hear entitlement reform and every country that has ever undergone any sort of entitlement reform has been forced to it by austerity measures?
00:31:19.000One of the great debates inside the Republican Party, and this is taking place before Trump but it's been exacerbated and accelerated by Trump, is the debate over which direction to move in the future.
00:31:29.000So after 2012 there was the famous Republican document from the RNC that came out and said we need to reach out to new demographic groups, and maybe that means shifting policy on things like— And how's that worked out for them?
00:31:41.000As I was about to say, President Trump came back with a different sort of analysis, if you can call it that.
00:31:46.000But there are certainly people doing this analysis, saying it's easier to win an additional 5% of the white vote than it is to win an additional 15% of the Hispanic vote.
00:31:53.000And so you double down on what brought you here.
00:31:56.000And the future of the Republican Party basically lies in immigration restrictionism and economic subsidies and really catering to the white working class, building up those numbers so that it's 2 to 1, 3 to 1.
00:33:11.000I'm sorry to those people who say that they tried to intervene in our election, but the Russians tried to intervene in our election, not the Ukrainians.
00:33:20.000We have to figure out a way to get along with China.
00:34:47.000And by the way, I thought to be a conservative meant that you respected and celebrated the work of the CIA or the FBI, that we respected and appreciated the efforts of the police and the first responders, and the idea that we are now trashing our intelligence services.
00:35:08.000That, to me, I didn't know that that's the side that conservatives are taking.
00:35:25.000Because the things that I was raised from Jim and William Buckley and Jean Kirkpatrick and Richard Perle and Ronald Reagan Some of those things don't seem to be conservative today.
00:35:44.000So in a second, I want to ask whether you think that's a result of Trump and you think that that's a durable ideological change inside the Republican Party, or do you think that this is just sort of a temporary Trump was the vessel, he defeated Hillary Clinton, and then once Trump is no longer president, then this actually plays out in real time and we get to have that intellectual fight.
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00:37:06.000Is it that we're going to have different definitions of conservatism and we're going to fight it?
00:37:12.000Is conservatism pro or anti-immigrant or should we not be having this argument?
00:37:18.000Don't conservatives care about the environment?
00:37:21.000If we are supporters of tradition and legacy, don't we want to ensure that the air that we breathe and the water that we drink is safe for generation because we believe in delayed gratification?
00:37:35.000Isn't conservatism about border security and alliances with NATO?
00:37:56.000You tell me, what is conservatism today?
00:37:59.000I mean, I think that conservatism today is anti-leftism, and that is not enough.
00:38:05.000And this is a case I've been making consistently for years, is that there was a very famous talk show host, of whom I grew up as a fan, who in 2016 shifted his definition of conservatism.
00:38:15.000He had the Institute of Advanced Conservative Studies, is what he called it, Rush called it this.
00:38:21.000And then in 2016, he shifted it to the Institute of Advanced Anti-Left Studies.
00:38:25.000And I thought that that was a very telling move, because basically what it suggested is that the radicalism of the left was to be opposed, and that the political correctness of the left was to be opposed.
00:38:35.000And that was pretty much what tied us together.
00:39:01.000The conservatism was the smart people, the best educated people, the people, yes, who did go to Ivy League schools.
00:39:08.000But I think, and this is really a question for you, why did conservatives stop making the moral case?
00:39:14.000Because I think that's really where this broke down.
00:39:15.000I think that there was a point in my life where the case was made that markets were not moral, that you had to add on top of that, like the very idea of compassionate conservatism was A good pitch, but I remember having problems with it when I was 16 years old because I thought to myself, I don't know why we are being redundant.
00:39:35.000Because the idea there is obviously that without the modifier, conservatism is not compassionate.
00:39:40.000But my philosophy was always that that was an oxymoron, that that was a contradiction.
00:39:45.000That conservatism was about making tough choices.
00:39:49.000And that the left was about making everything easy.
00:40:13.000I mean, I think that my main objection to the idea was that common sense is not compassion.
00:40:19.000I mean, the idea of conservatism is that when you make those tough decisions, you're doing something good for people.
00:40:23.000And that when you cut people a check, very often you're doing something bad for people.
00:40:27.000What you're actually doing is enervating them and making them unable to support themselves and making them dependent.
00:40:31.000And so by pitching conservatism as Well, it'll be conservatism, but it'll be nice.
00:40:36.000It's like, well, you just took the heart right out of what it is you're talking about, and you're setting up an expectation that without the big government spending programs, conservatism is actually just mean and petty and cruel.
00:40:46.000So there's this idea that's been built up in the conservative movement, you see it manifest right now, that conservatism is about heartless markets.
00:40:53.000And you see conservatives say this sort of stuff.
00:40:54.000It's about heartless markets, free markets that are nasty to people, and so we have to curb their application, because we have to chain the markets up and make them work for us, though the markets are not an I don't hear that.
00:41:04.000Markets are a reflection of a basic individual right to alienate your own labor.
00:41:27.000But markets on their own are not necessarily compassionate.
00:41:31.000That we are making a decision as a society, which I believe, and this is where my politics has changed, that there are times when markets don't function correctly.
00:41:41.000That the free market is not always free and does not always choose the right thing.
00:41:47.000And that there can be perversions that cause real damage.
00:41:53.000And that the best form of an ideology is one that admits those cases where it is wrong, and always seeks to improve it.
00:42:01.000I think it's one of the great things about Western religion, is that it goes through a reformation constantly, as it re-examines its principles, its morals, its values, acknowledges where it got it wrong, and then seeks to fix it.
00:42:44.000There are rich people and there are poor people, and it is not the fault of every poor person, or even a majority of them, that they are poor.
00:42:51.000They've been denied a decent education, they were denied a decent family, they were denied the same opportunities that we got.
00:43:03.000We are responsible for our success or our failure, but we at least got on the right path.
00:43:08.000What about the 20 or 25% who don't have that opportunity, who get stuck in schools that suck, who are taught by teachers who don't want to be there, that want to get out of class as soon as they can, are taught by teachers who have trouble with the lesson plan itself, and they shouldn't be there.
00:44:46.000Well, I mean, I wonder if, again, it's the language of a certain materialist point of view toward government that seems to have taken over.
00:44:56.000What I mean by that is that the original bargain of the founders was that we would have an extremely limited government that was not capable of doing a great many things in order to protect our rights, and that a government too powerful would have the ability to invade those.
00:45:06.000But that was balanced by a feeling of duty that we had for one another.
00:46:14.000Well, no, this is, I think, what I'm arguing about with regard to materialism.
00:46:19.000I think that both the right and the left believe that the solution is going to come through some form of government interventionism now.
00:46:25.000And it seems like that's, I mean, the Republicans are spending as much as the Democrats or more.
00:46:29.000And the Republicans are not looking to cut programs in any real way.
00:46:33.000They're looking to maybe trim around the edges, but they're not looking to restore the value of a social fabric in absence of government.
00:46:39.000Instead, what you hear conversations about are the failures of capitalism, but you never actually hear about the morality of capitalism for the sphere in which it operates.
00:46:46.000It's not meant to— Don't call it capitalism.
00:46:49.000Capitalism to too many Americans is Wall Street.
00:46:53.000I've actually told conservatives stop using the phrase capitalism because it undermines your philosophy.
00:47:04.000Rush Limbaugh came at me by name saying that I'm a sellout.
00:47:09.000And I say to him, because I know he watches you, I say to him, if you defend capitalism, you're defending the parts of the economy that the American people resent and they want to vote out of office.
00:47:21.000But if you defend economic freedom, those are the principles of the founding fathers.
00:47:25.000Those are the principles that have held this country so strong for so many decades.
00:47:34.000And it all actually goes back to one issue, which we haven't talked about.
00:47:38.000It's not been brought up in the democratic debates.
00:47:41.000No one ever talks about it because we say it's a local issue.
00:47:44.000And it is at the core, it's at the root of everything that is going wrong.
00:47:49.000And that is the sorry state of our public schools.
00:47:53.000If we can't educate, and I've got my staffer here, who insists on using 22 words when 16 will do.
00:49:55.000And someone needs to look at a camera, straighten the eye, and say, if you allow this to happen anymore over the next 10 years, then it is your fault when our kids are speaking Chinese.
00:50:06.000It is your fault when the Chinese companies are coming in with better technology, better manufacturing, And better capability to out-compete our kids.
00:51:27.000They're kids educated and they're really unhappy.
00:51:30.000The American kids are really happy and really uneducated.
00:51:34.000And if we don't get our act together, then this country will not survive.
00:51:39.000The yelling and screaming about Donald Trump or Nancy Pelosi or impeachment, that is all irrelevant.
00:51:46.000If we have a healthy school, a healthy classroom, we can survive anything, because we will produce students who are able to handle the problems of the 21st century.
00:51:57.000But if we continue to allow our schools to deteriorate, if we continue to fight over charter, if we fight over the teachers' unions... Education is not an employment program.
00:52:10.000If Teach for America works, let those teachers in there.
00:52:14.000The unions are fighting to get Teach for America thrown out.
00:52:17.000Because those young people teach better than the teachers who are 25 years older than them.
00:52:40.000And we're going to do good things for the world.
00:52:43.000But if our kids can't compete with the kids from China, Japan, and Korea, and the other European nations, if we continue to score 20th in language and 30th in math, God knows what we score in science.
00:53:03.000So in a second, I want to ask you about—go back to a topic we addressed very briefly originally, and that is, is it possible to sell anybody anything, basically?
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00:54:37.000Okay, so let's talk about the use of language in politics, which of course is your specialty.
00:54:43.000I think people get uncomfortable when we talk about the use of language in politics because, and this is sort of, I think, what Trump may be getting at when he says, "I don't even care, I'm just gonna say what I feel, "and that's my appeal." Do people feel, I certainly can see it, people feel like if the question here is just about using the right words, do the ideas even matter?
00:55:03.000Are any ideas sellable in America so long as you use the right words?
00:55:10.000People have to feel that you should not be taxed just because you die.
00:55:16.000That a death tax is not fair to a family that is going through a great tragedy and they have to get their assets in order and they have to figure out what they're going to have to write to their government.
00:55:27.000We think that if parents are going to sacrifice, their kids should be able to enjoy that sacrifice.
00:55:57.000I was criticized for Obamacare because in my research, we called it a government takeover.
00:56:04.000Now the people who criticized me backed away.
00:56:07.000Three years later, because people really did lose their doctor, they really did lose their hospital, they did lose their health care plan, it actually was government involvement in health care.
00:56:16.000There's PolitiFact famously calling it the lie of the year.
00:56:19.000And then it took three years for them to back away from it, because we saw that what the Republicans had said about it turned out to be true.
00:57:54.000My biggest bugaboo about political ads is that they love to film them in kitchens because kitchen table economics or balancing your books at the kitchen.
00:58:03.000The truth is most people don't use their kitchen table for it.
00:58:37.000It's not just the words, it's the visuals that they use.
00:58:40.000And sometimes I get frustrated, but messaging does matter.
00:58:43.000So, tell me about the focus group method, because it's been much criticized and much praised.
00:58:48.000What exactly is it, and why does it work?
00:58:52.000You learn from people by asking them questions, which is what you do here.
00:58:57.000I wonder what percentage of your guests ask you questions back again.
00:59:01.000Because that's what this is about, is asking the viewer what you think, what you know, what you believe, what you're afraid of, what you want the most.
00:59:10.000How can I inspire you to do more, give more, be more involved in helping others?
00:59:17.000It is awesome because it allows you to explain in your words, not mine, what matters most.
00:59:24.000It's why I learned about the word imagine.
00:59:27.000Most powerful word in the English language.
00:59:29.000When you ask people to imagine a better America, you would say what?
00:59:35.000One where I'm free to do what I want with my life and not be bothered with my children.
00:59:39.000So you won't be able to hear him off microphone, but I'm asking you, camera guy, if you were to imagine a better America, what do you think of?
01:00:51.000But a government that's more for less.
01:00:53.000A government that only does what it does well, and a government that's held responsible if it doesn't deliver.
01:00:58.000That's efficient, effective, and accountable.
01:01:01.000Something that's meaningful and measurable.
01:01:03.000They taught me that through focus groups.
01:01:05.000So much of my language comes from asking questions and listening to the responses, rather than just putting it out on a very dry survey where you have five or seven or nine different choices.
01:01:17.000The focus group allows you to go wherever you want to go, and it also shows me intensity and passion.
01:01:23.000And that's what's frightening to me right now.
01:01:25.000When I used to moderate these, people would be expressive, but they knew when to stop.
01:01:33.000The groups I've done over the last three or four years, the one I did for CBS News two nights before the election in 2016, if you go back to the video, because they kept it in, I walked off the set.
01:01:45.000Again, I'll give you something I never told anyone.
01:02:50.000So, in one second, I want to ask you something more fun.
01:02:53.000And that is, you're apparently, I've been told by many people, you have a very nice house, and you have an enormous amount of historical memorabilia.
01:03:01.000So I want to ask you what your favorite piece of American memorabilia you have is.
01:03:05.000But first, if you want to hear Frank Lentz's answer, you have to be a Daily Wire subscriber.
01:03:08.000If you want to subscribe, head on over to dailywire.com, click on that subscribe button, you can hear the end of our conversation over there.
01:03:14.000Frank Lentz, thank you so much for stopping by.