True Patriot Love


Why Returning to the Office Feels So Hard | Mike Wixson with Sim Chhabra


Episode Stats


Harmful content

Misogyny

4

sentences flagged

Toxicity

5

sentences flagged

Hate speech

1

sentences flagged


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

The work-at-home process seems to be winding down for a lot of corporations. Well, we re starting to hear that it s back to work time. Now, my first reaction to this one was, suck it up, buttercup, you have to go to work. But the truth is, it probably is going to have impact on people s lives that got comfortable working from home, made arrangements, created new ways to live. And today we re gonna find out more about that as we speak with my good friend Sim.

Transcript

Transcript generated with Whisper (turbo).
Misogyny classifications generated with MilaNLProc/bert-base-uncased-ear-misogyny .
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
Hate speech classifications generated with facebook/roberta-hate-speech-dynabench-r4-target .
00:00:00.040 Well, we're starting to hear that it's back-to-work time.
00:00:03.120 Yep, the kids just went back to school,
00:00:04.740 but major corporations across the country
00:00:06.880 are starting to notify their employees at all levels
00:00:10.820 that it's time to come back to work.
00:00:12.540 The work-at-home process seems to be winding down
00:00:15.460 for a lot of corporations.
00:00:16.860 Now, I'm not gonna lie to you,
00:00:18.380 my first reaction to this one was, 0.92
00:00:20.360 suck it up, buttercup, you have to go to work. 0.99
00:00:22.520 But the truth is, it probably is going to have impact 0.99
00:00:25.800 on people's lives that got comfortable working from home,
00:00:29.180 made arrangements, created new ways to live.
00:00:33.040 And today, we're gonna find out more about that
00:00:35.080 as we speak with my good friend, Sim.
00:00:43.780 Sim, thank you so much for joining us.
00:00:46.760 Psychotherapist right here in town,
00:00:48.400 not too far from our studios,
00:00:50.080 and a guy I've gotten to know through your own podcast,
00:00:54.040 which is very good, by the way.
00:00:56.040 Tell us a little bit about your psychotherapy practice.
00:00:59.180 So, the practice is called Horizon Within.
00:01:01.880 It's right out of Port Credit,
00:01:03.540 and basically, I focus on people
00:01:06.100 that are going through life transitions,
00:01:08.640 anxiety management, depression management,
00:01:11.340 self-development.
00:01:13.180 And, by the way, I've discovered,
00:01:15.300 the reason that you're here is that,
00:01:17.200 you know, you meet some psychotherapists,
00:01:19.960 they have certain attitudes and approaches.
00:01:22.240 Yours is very conversational, very chat-like,
00:01:26.300 and I thought you'd be a really good person
00:01:28.380 to contact and have a conversation about this topic.
00:01:32.120 People are going back to work.
00:01:33.880 People that had worked from home
00:01:35.740 and created a home office
00:01:37.160 and a way of getting the kids to and from,
00:01:40.100 and now some of the big corporations
00:01:42.240 right here in Canada are saying,
00:01:43.540 okay, but everybody's got to come back to work.
00:01:46.080 COVID is long over,
00:01:47.220 and we need this interaction again.
00:01:49.840 What are your thoughts, first of all,
00:01:51.260 on companies doing that after all this time?
00:01:54.060 So, there's two sides to that coin, right?
00:01:57.800 And what's happening is we're hearing opposing,
00:02:01.280 people taking opposing positions,
00:02:03.560 and then it's kind of like an opinion where,
00:02:06.220 whoa, I mean, it's a job,
00:02:07.660 or, you know, it's convenience,
00:02:09.580 or it's, you know, work productivity,
00:02:12.300 or, you know, one of the things
00:02:13.780 that I was thinking about is,
00:02:15.060 and this is putting on a tinfoil hat
00:02:17.660 and saying, you know,
00:02:18.960 you always have other incentives or motives, right?
00:02:26.180 Like, so, for example, you know,
00:02:28.260 when you look at the downtown core
00:02:29.340 and they did a study and they're like,
00:02:30.860 you know, with occupancy down,
00:02:32.660 you have all these auxiliary businesses
00:02:34.280 that are hurting.
00:02:35.340 So, now all of a sudden, you know,
00:02:37.120 it could be,
00:02:38.080 and I'm just going to go on a limb here,
00:02:39.860 the restaurant association saying,
00:02:41.640 hey, look, you know,
00:02:42.880 we have an entire industry
00:02:44.240 that's losing 40% money
00:02:45.960 because, you know,
00:02:47.560 a person that went to work ate lunch
00:02:50.420 or they went out for dinner afterwards.
00:02:52.120 That's a good point.
00:02:53.100 Or, you know, you had company meetings
00:02:55.120 and there's an entire catering industry
00:02:57.840 that's kind of disappearing.
00:02:59.220 Well, not to mention the real estate industry,
00:03:02.120 the building developers,
00:03:03.860 the condo owners,
00:03:05.520 all of these people
00:03:06.320 that would make the core viable,
00:03:07.700 more viable.
00:03:08.580 So, you have all these lobbyists
00:03:09.940 and what better way to market their needs
00:03:13.380 by just niching and saying,
00:03:15.080 well, you know,
00:03:15.460 you need to get these people back to work
00:03:17.120 and how do you force someone back?
00:03:20.580 Right.
00:03:20.960 So, it's basically what I'm noticing
00:03:23.540 is that, you know,
00:03:24.740 you have all these moving parts,
00:03:26.140 but the person that's stuck in the middle
00:03:28.740 is the individual
00:03:29.900 and what you just kind of mentioned earlier
00:03:31.720 where, you know,
00:03:33.320 they created this new life, right?
00:03:35.840 And they have a newfound appreciation
00:03:37.600 for their value of time.
00:03:39.700 So, I'll give you an example.
00:03:41.280 You know, you could have had an individual,
00:03:43.400 right,
00:03:44.120 that fed off being in people-centric environments
00:03:48.080 and for them,
00:03:49.620 work was identity.
00:03:51.920 And then you have this work-from-home mandate
00:03:54.520 that got instilled about five years ago
00:03:56.380 and, you know,
00:03:58.220 they realized over time
00:03:59.640 that that new time value that they got
00:04:03.120 is worth more than anything else
00:04:05.600 that they have.
00:04:07.580 Yeah.
00:04:08.180 Well, now, one,
00:04:09.040 they're trying to interpret that for themselves
00:04:10.900 because they've discovered something
00:04:12.300 that's valuable to them
00:04:14.080 that actually improves their productivity
00:04:16.520 and quality of life.
00:04:17.440 So, it actually gives them that balance.
00:04:20.100 In life?
00:04:21.340 Overall,
00:04:22.040 because a company's true incentive
00:04:24.780 for any employee
00:04:25.940 is greater return on productivity, right?
00:04:30.060 So, for every one unit input in pay,
00:04:33.380 there's an expectation
00:04:34.260 of at least 0.25% greater back.
00:04:37.140 Right.
00:04:37.700 That's in the theoretical world.
00:04:40.160 Now, companies can't quantify that
00:04:42.160 because then they come across
00:04:43.120 as being insensitive, right?
00:04:44.800 Because now,
00:04:45.320 how do you quantify a person's being?
00:04:47.720 Right.
00:04:48.140 That's a good point, too.
00:04:49.480 At your time,
00:04:50.260 your life has a value to you
00:04:52.760 that cannot be quantified.
00:04:54.460 And that's where I think
00:04:56.600 where the polls
00:04:57.660 or these margins
00:04:58.460 are being presented.
00:04:59.720 So, one of the things
00:05:02.880 that I work with
00:05:03.600 when I work with somebody
00:05:04.720 that's going through
00:05:05.220 life transition
00:05:05.800 is you kind of look at it
00:05:07.740 through a spectrum, right?
00:05:09.260 And you go,
00:05:10.140 okay,
00:05:10.800 either I am completely willing
00:05:13.000 and I'm excited on change
00:05:15.520 and that's one edge of the spectrum
00:05:17.300 and on the other is,
00:05:19.440 ugh,
00:05:20.300 you're going to need,
00:05:21.460 you know,
00:05:21.880 going to have to take me
00:05:22.700 by the nails, right?
00:05:23.600 Like, just pull me,
00:05:24.460 yank me, 0.82
00:05:24.800 I'm not moving.
00:05:25.440 So, those are your edges, right?
00:05:27.500 And then right in the middle
00:05:28.680 is like,
00:05:29.300 meh,
00:05:30.540 come see, come saw.
00:05:31.560 Right.
00:05:31.920 So, a minute,
00:05:32.720 you kind of go,
00:05:33.380 okay,
00:05:33.500 where do I usually sit?
00:05:35.360 So, in mental health,
00:05:36.540 you kind of go,
00:05:37.220 okay,
00:05:37.440 if I sit on the bottom
00:05:38.780 part of that spectrum,
00:05:39.940 so that means
00:05:40.360 change is not my friend,
00:05:42.680 right?
00:05:43.000 And I'm not ever
00:05:44.360 going to be indifferent about it.
00:05:45.380 So, I sit somewhere
00:05:46.100 here in the middle.
00:05:46.940 Right.
00:05:47.240 And on the other side
00:05:48.020 of the spectrum,
00:05:48.640 it's like,
00:05:49.700 I get excited with change,
00:05:51.860 but, you know,
00:05:53.420 I'm never going to be
00:05:54.760 indifferent about it.
00:05:55.700 So, what happens is,
00:05:56.480 on this side
00:05:57.400 of the spectrum,
00:05:58.220 the bottom part,
00:05:59.820 you're going to see
00:06:01.020 more of like,
00:06:02.140 right?
00:06:03.860 Like,
00:06:04.160 the motivation's gone,
00:06:06.600 things are heavy,
00:06:07.880 the world seems
00:06:08.500 a little bit more blue,
00:06:10.100 right?
00:06:10.540 On this other side
00:06:11.420 of the spectrum,
00:06:11.860 you're going to see
00:06:12.380 more like angst,
00:06:13.800 acceleration in thoughts.
00:06:15.580 You know,
00:06:16.140 even the thought of change
00:06:18.260 kind of like propels
00:06:19.140 your being,
00:06:19.600 and all of a sudden
00:06:20.100 everything's a blur,
00:06:20.980 and it's a spin cycle.
00:06:22.460 So,
00:06:23.180 in terms of mental health,
00:06:25.060 a lot of people,
00:06:26.560 you know,
00:06:26.800 once they realize,
00:06:27.600 hey,
00:06:27.760 where do I sit
00:06:28.520 in that spectrum?
00:06:30.240 Then,
00:06:30.720 what it does is,
00:06:31.300 it allows them to then
00:06:32.040 see where the change
00:06:33.720 needs to happen.
00:06:34.460 So,
00:06:34.640 for example,
00:06:35.600 take this individual
00:06:36.460 that appreciates
00:06:37.540 their quality of time.
00:06:38.960 Well,
00:06:39.520 before that realization,
00:06:40.560 they would have sat here
00:06:41.460 where excitement of change,
00:06:43.180 because they're going back
00:06:43.860 to something they like,
00:06:44.980 would be the true change.
00:06:46.880 So,
00:06:46.980 now all of a sudden,
00:06:47.520 they're like,
00:06:47.820 they're getting anxious,
00:06:48.780 but it's anticipatory
00:06:49.960 anxiousness to something
00:06:51.400 they like.
00:06:52.200 That's interesting.
00:06:53.920 Right?
00:06:54.380 But now,
00:06:55.340 because they appreciate
00:06:56.200 their time,
00:06:57.240 they have an aversion
00:06:58.640 to what they used to like.
00:07:01.520 Which must be
00:07:02.520 a complex feeling
00:07:03.780 within you.
00:07:04.840 This was the core
00:07:05.880 of my existence before,
00:07:07.320 and my driving force.
00:07:08.580 I adapted to this.
00:07:09.940 I found this new thing.
00:07:11.340 Yeah.
00:07:12.740 Maybe I'm wrong,
00:07:13.880 but going home for COVID
00:07:15.920 was an adaptation
00:07:17.420 people either made
00:07:18.780 with a certain amount
00:07:20.040 of discipline and ease
00:07:21.280 or resisted horribly
00:07:23.760 or lived underneath a rock.
00:07:27.100 And those seem to be
00:07:28.060 all the different parts
00:07:28.960 of the spectrum
00:07:29.600 that you're talking about.
00:07:31.480 I would imagine
00:07:32.200 the people that really
00:07:33.420 wanted to be sociable
00:07:34.880 and work better,
00:07:36.980 integrated with other people,
00:07:38.740 have long since,
00:07:39.800 I mean,
00:07:40.060 this is some years later,
00:07:41.940 have long since
00:07:42.600 found other careers
00:07:43.380 where they can find themselves
00:07:45.480 integrating in the physical sense
00:07:47.560 with people at work.
00:07:48.320 True, but the minute we get
00:07:50.960 into how they changed
00:07:52.280 and all of that,
00:07:53.000 it dilutes the true measure
00:07:55.000 of what they're feeling.
00:07:56.840 So what this does
00:07:58.740 is it brings it
00:07:59.640 to the individual.
00:08:01.040 Because once the individual
00:08:02.640 understands where the shift
00:08:04.820 is going towards
00:08:05.800 and where they are,
00:08:07.580 it allows them to then
00:08:08.660 conceptualize
00:08:10.220 what they're feeling.
00:08:12.500 So like you said,
00:08:13.600 you know,
00:08:13.940 okay, I've created this life.
00:08:15.140 So I've found a way to adapt
00:08:16.120 because we're looking
00:08:17.220 at four years now.
00:08:18.200 Four years is a long time.
00:08:19.720 It's a long time.
00:08:20.980 And for anybody,
00:08:22.940 there's not a person on Earth,
00:08:24.580 and this is entirely
00:08:25.440 the global thing,
00:08:26.440 you know,
00:08:26.680 we experience a phenomenon
00:08:27.960 that we will never,
00:08:29.320 ever experience again.
00:08:30.300 Hopefully.
00:08:32.460 Fingers crossed or not.
00:08:33.760 But the point is,
00:08:34.580 this is that we had to change
00:08:36.520 in a way that we'd never imagined.
00:08:38.920 Yeah.
00:08:39.140 Right?
00:08:39.560 So now,
00:08:41.220 to many,
00:08:43.180 what it is,
00:08:44.440 is it's a silent trigger.
00:08:45.920 Because now it's like,
00:08:46.860 I have to re-change
00:08:48.160 what I had to change to.
00:08:49.600 Right.
00:08:50.140 But now I started to like it.
00:08:52.120 I'm enjoying it.
00:08:53.300 Because it's shown me
00:08:54.380 that that hour and a half
00:08:55.800 that I used to spend in the car,
00:08:57.560 all of a sudden,
00:08:58.340 compounded over a week,
00:08:59.860 is almost seven hours.
00:09:01.840 Well, let's touch on that.
00:09:03.300 Now I spend a lot of time
00:09:04.360 in the car.
00:09:05.460 Traffic is not easy in Toronto
00:09:07.180 and major centers across Canada
00:09:08.700 and the U.S.,
00:09:09.500 we're finding the same thing.
00:09:11.120 Toronto traffic are on par,
00:09:12.660 apparently,
00:09:13.080 with Mexico City at the moment.
00:09:14.460 That's wild,
00:09:15.700 based on our population.
00:09:18.440 By the time that I get home,
00:09:20.260 I'm ready to take a bite
00:09:21.860 out of the asphalt
00:09:22.740 in my driveway.
00:09:23.980 Yeah.
00:09:24.960 Arriving home with that kind of energy,
00:09:27.680 or to work with that kind of energy,
00:09:30.420 it sounds like it might be
00:09:31.860 counterproductive to both life and work.
00:09:34.020 Right.
00:09:34.420 Now there might be
00:09:36.600 a necessity to that,
00:09:37.920 right?
00:09:38.280 So now what you could do
00:09:40.100 is you could say,
00:09:40.780 okay,
00:09:41.780 that is a forced necessity
00:09:44.340 that I can't negotiate against.
00:09:46.740 Right.
00:09:47.500 So there's an acceptance.
00:09:48.480 In other words,
00:09:49.080 I have to accept that reality,
00:09:51.200 whether I like it or not.
00:09:52.700 Well,
00:09:53.120 I have to accept that reality
00:09:54.520 and what can I do with it?
00:09:56.660 I recommend listening
00:09:57.620 to podcasts, actually.
00:09:59.360 Right.
00:09:59.560 But once you're out of your car,
00:10:01.020 it better be going with you.
00:10:03.520 See,
00:10:04.400 you know,
00:10:06.660 in my profession,
00:10:08.120 one of the most challenging things
00:10:09.880 is that how do you change
00:10:11.600 the interpretation
00:10:13.120 that we give to a word?
00:10:14.740 Right.
00:10:16.020 And that makes a big difference.
00:10:17.840 Now,
00:10:17.980 I'm not an advocate
00:10:18.720 for taking a word out
00:10:22.560 or saying you can't use that word,
00:10:24.060 but it makes a big difference.
00:10:25.680 Because,
00:10:26.700 say,
00:10:26.880 for example,
00:10:28.040 you know,
00:10:29.280 I have to accept it
00:10:30.460 whether I like it or not.
00:10:32.740 Internally,
00:10:33.660 that's a forced choice.
00:10:37.420 I'm not giving myself a choice.
00:10:39.820 Right.
00:10:40.060 But when you take a step back
00:10:41.900 and you look at it and go,
00:10:43.400 that's a non-negotiable choice
00:10:44.900 because that's something
00:10:46.360 that I have to work with
00:10:48.200 whether I like it or not
00:10:49.940 because that is part of
00:10:51.260 the structure of the day.
00:10:53.060 Right.
00:10:53.560 So now you could be like,
00:10:54.720 okay,
00:10:54.800 what do I do with it?
00:10:56.700 Right.
00:10:56.980 So while you're in the car,
00:10:59.000 podcast is your resource now
00:11:01.200 because now you could say,
00:11:02.140 hey, look,
00:11:02.980 I know that I have an hour.
00:11:05.120 That is my hour.
00:11:06.280 Whether,
00:11:07.600 how can I utilize it?
00:11:09.020 Audiobook.
00:11:09.660 Get educated.
00:11:11.020 Spend time on the phone
00:11:12.040 with your parents
00:11:12.840 or a loved one
00:11:13.540 you don't get the time to otherwise.
00:11:15.200 Or you could practice meditation.
00:11:17.660 It's your time.
00:11:19.280 Please,
00:11:19.660 if you're practicing meditation,
00:11:21.240 let's still keep eyes
00:11:22.720 and hands on the wheel
00:11:24.600 and eyes on the road.
00:11:26.340 Right.
00:11:26.720 Well,
00:11:26.940 I'm not saying shavasana.
00:11:28.200 Oh,
00:11:28.440 okay,
00:11:28.660 okay.
00:11:29.380 I'm not saying shavasana.
00:11:30.400 Let's not leave our bodies,
00:11:31.600 everybody,
00:11:32.100 if we can,
00:11:32.540 yeah.
00:11:32.980 But you're right.
00:11:33.620 There's a meditative moment
00:11:34.800 and a certain amount of calm
00:11:37.300 that you can take on that.
00:11:39.220 So really,
00:11:39.920 what we're talking about
00:11:40.660 is making adaptations
00:11:41.800 to a new thing
00:11:43.240 that is an old thing
00:11:44.620 but recognizing
00:11:45.820 that your body,
00:11:46.860 your chemistry,
00:11:47.340 your mind,
00:11:47.820 and your spirit
00:11:48.520 have made adjustments
00:11:51.180 and your body,
00:11:52.560 we don't like to change,
00:11:53.480 I don't think.
00:11:54.720 We like changing
00:11:56.640 as long as we have
00:11:58.000 an awareness of the transition.
00:11:59.340 Think of it this way,
00:12:00.280 right?
00:12:00.780 Remember when
00:12:01.880 we had to go to school
00:12:03.200 the first day,
00:12:04.060 like JK first day?
00:12:05.960 I kind of remember it.
00:12:07.500 Those were the drinking days.
00:12:08.720 I wish I'd met you then.
00:12:12.500 It was more fun.
00:12:14.860 More look better,
00:12:15.800 didn't it?
00:12:16.120 Yeah.
00:12:16.620 Yeah.
00:12:17.640 The point is,
00:12:18.520 is that,
00:12:19.320 and you can even see it now,
00:12:20.560 right?
00:12:20.760 Like the kids
00:12:21.640 that are like,
00:12:22.560 oh,
00:12:22.940 it's going to be so much fun
00:12:24.180 and rah, rah, rah, rah. 0.98
00:12:25.600 Right?
00:12:26.140 They anticipate
00:12:26.940 the change differently.
00:12:28.080 Right.
00:12:28.220 Same thing with
00:12:28.760 when you went into grade school,
00:12:30.000 same thing when you into high school,
00:12:31.700 same thing when you,
00:12:32.440 right?
00:12:32.900 Life transitions,
00:12:34.000 as long as we have
00:12:34.680 an awareness to it,
00:12:35.700 it tends to become
00:12:36.620 a part of our lives.
00:12:38.660 When they're a little jarring,
00:12:40.200 COVID,
00:12:40.760 one of the most prime examples,
00:12:42.320 because it didn't matter
00:12:42.960 where you were
00:12:43.680 or who you were,
00:12:44.520 that was a unique life experience
00:12:46.120 that kiltered off everybody.
00:12:48.420 Yeah.
00:12:48.740 Okay.
00:12:49.140 But based on your upbringing
00:12:50.800 and your style of coping,
00:12:53.700 that's where now
00:12:54.740 the conversations become,
00:12:55.740 okay,
00:12:55.800 what did you do with it
00:12:56.480 and all of that X values.
00:12:57.780 Right?
00:12:58.340 So resistance to change,
00:13:00.580 it's common.
00:13:03.040 Adaptation to change
00:13:04.060 is common.
00:13:04.880 It's how we interpret either one.
00:13:08.540 And that's why
00:13:08.980 this spectrum comes in.
00:13:10.340 Because now all of a sudden,
00:13:11.800 irrelevance of like,
00:13:12.820 you may have had,
00:13:13.880 you know,
00:13:14.520 a choppy childhood,
00:13:16.440 right?
00:13:16.980 But you have a desire for change.
00:13:19.840 Or you could have had
00:13:20.820 the most smoothest childhood
00:13:22.020 and you have an aversion to change.
00:13:23.700 So you can fall anywhere
00:13:24.480 in the spectrum.
00:13:25.280 The idea of the spectrum,
00:13:26.660 I use that in clinic often,
00:13:28.180 is so that we both know
00:13:29.600 where you sit.
00:13:30.480 Right.
00:13:30.660 You can start to find
00:13:31.940 a better place on the map
00:13:32.900 for yourself.
00:13:33.640 Because the idea is
00:13:34.780 you have to go in a direction.
00:13:36.020 Ah, right.
00:13:37.220 And because now you have awareness,
00:13:38.900 there's no more 0.96
00:13:39.560 suck at a buttercup. 1.00
00:13:40.720 There's no I have to accept it. 1.00
00:13:42.020 There's more like,
00:13:42.740 okay,
00:13:44.100 what am I doing with it?
00:13:45.440 How am I maximizing
00:13:46.660 my resource
00:13:47.380 for what it is here?
00:13:49.140 That's a very tough,
00:13:50.680 that's a discipline
00:13:51.460 that you really would have to,
00:13:53.480 that I recommend people do
00:13:54.640 if they can.
00:13:56.440 If you're in that situation,
00:13:57.740 going back to work
00:13:58.560 and you hadn't been
00:13:59.180 for some time to the workplace,
00:14:01.980 yeah,
00:14:02.240 create a new plan
00:14:03.240 for what that looks like
00:14:04.300 in that transition for you
00:14:05.780 so that you can better
00:14:07.320 optimize life
00:14:08.340 in that bubble.
00:14:09.740 Now,
00:14:09.940 I'll tell you,
00:14:10.300 I do think
00:14:11.340 that there will be
00:14:13.120 added mental health days
00:14:15.820 as people go back to work.
00:14:17.600 I think that there will be
00:14:18.660 disruptions in productivity.
00:14:20.240 I do think that
00:14:21.040 the corporations
00:14:21.780 are still going to say,
00:14:23.200 well,
00:14:23.760 in that case,
00:14:24.440 you must work harder
00:14:25.380 or get into work earlier
00:14:26.700 or stay later.
00:14:27.920 And that might be
00:14:29.980 an adaptation
00:14:30.740 that people are not ready for,
00:14:32.340 that they were off the clock
00:14:33.960 at four o'clock
00:14:34.680 and in the backyard
00:14:35.640 and now they might have to work
00:14:37.800 till five o'clock
00:14:38.640 and then drive home.
00:14:40.060 That could have a serious impact
00:14:41.640 on society.
00:14:43.240 Right.
00:14:43.560 And so,
00:14:44.720 this is where,
00:14:46.500 you know,
00:14:47.360 if we're going to go
00:14:48.420 with the private sector,
00:14:49.460 right?
00:14:50.560 Even though it's a sector,
00:14:52.560 the architect
00:14:53.400 is still a human.
00:14:55.060 Right.
00:14:55.340 So,
00:14:56.200 if the human,
00:14:56.980 that's the architect,
00:14:58.440 also recognizes
00:14:59.480 that they have
00:15:01.080 a tendency to change
00:15:02.400 and acknowledge
00:15:03.520 that human factor
00:15:04.520 in them,
00:15:05.820 the design
00:15:06.580 and the structure
00:15:07.120 will automatically
00:15:07.800 have a human component.
00:15:09.000 Well,
00:15:09.120 see,
00:15:09.280 we adapted very quickly
00:15:10.420 when COVID came into play.
00:15:11.760 People were back at work
00:15:12.840 and in Zoom calls
00:15:14.460 within six months
00:15:15.340 and we were all
00:15:16.200 pretty much trying
00:15:16.760 to do our thing
00:15:17.340 in that new bubble.
00:15:18.400 Right.
00:15:18.720 I would imagine
00:15:19.300 the same thing will happen.
00:15:21.280 But the one thing
00:15:22.440 I will say is
00:15:23.100 I think once the pendulum,
00:15:24.740 and this is human nature,
00:15:25.780 once the pendulum swings
00:15:26.780 in a direction,
00:15:27.840 when it comes back,
00:15:29.040 it goes just as far
00:15:30.180 and sometimes further.
00:15:31.480 So,
00:15:31.960 depending on the trajectory
00:15:33.520 of where this goes,
00:15:35.740 I don't think that
00:15:37.080 there's immediately
00:15:38.200 a happy medium
00:15:39.180 for people in the workforce
00:15:40.380 going back to work
00:15:41.600 that's going to make them
00:15:42.560 feel great instantly
00:15:43.720 or not require
00:15:45.300 a certain amount
00:15:45.860 of adapting in life.
00:15:47.540 Right.
00:15:47.880 So,
00:15:48.380 I mean,
00:15:48.640 that's the opportunity cost,
00:15:50.160 right?
00:15:50.420 Like,
00:15:50.820 in a nutshell,
00:15:52.000 opportunity cost
00:15:52.660 is the cost
00:15:53.320 of giving something up
00:15:54.200 to get something,
00:15:54.940 right?
00:15:55.500 It's a Coles note.
00:15:56.740 Look it up.
00:15:57.380 It's probably
00:15:57.680 one of the most
00:15:58.460 transformational
00:16:00.560 theories out there,
00:16:03.260 right?
00:16:03.480 Because it allows you
00:16:04.260 to kind of understand,
00:16:05.140 you know,
00:16:05.380 for me to get something,
00:16:06.180 what do I have to give up?
00:16:07.040 Right.
00:16:07.140 And that is fundamentally
00:16:08.680 true of anything we do,
00:16:10.360 right?
00:16:11.280 But not to get caught
00:16:12.520 in the semantics of things,
00:16:13.920 you know,
00:16:14.200 you bring up a very good point.
00:16:15.800 It's this pendulum
00:16:18.540 that's swerving,
00:16:20.020 right?
00:16:20.180 Like,
00:16:20.400 from one polar end
00:16:21.260 to the other.
00:16:21.700 And people are trying
00:16:23.220 to find their middle.
00:16:24.440 Yeah.
00:16:24.760 Right?
00:16:25.000 Because at the end
00:16:25.740 of the day,
00:16:26.200 you know,
00:16:26.460 you kind of go,
00:16:27.020 okay,
00:16:27.180 how much on this
00:16:28.780 end of the shift
00:16:29.340 I'm okay with?
00:16:29.980 How much on that
00:16:30.520 end of the shift
00:16:31.060 I'm okay with?
00:16:31.780 And how do I fit with it
00:16:33.140 so it's consistent
00:16:33.840 across the board?
00:16:34.900 Right?
00:16:35.360 Now,
00:16:35.920 companies can kind of
00:16:36.740 be a little bit more
00:16:37.700 ingenious about it.
00:16:39.040 And they could be like,
00:16:39.620 okay,
00:16:40.440 what jobs
00:16:42.380 are asynchronous
00:16:43.240 that there is
00:16:44.600 no value
00:16:45.560 for them being
00:16:46.840 physically present
00:16:47.540 or not present?
00:16:48.360 Right.
00:16:48.500 And then you shake
00:16:49.920 the tree
00:16:50.280 and look,
00:16:51.620 this is not,
00:16:52.400 you can't go back
00:16:53.040 to what was
00:16:54.020 because there is
00:16:54.780 no was.
00:16:56.760 So you can take
00:16:57.800 essences of what was
00:16:59.000 and go,
00:16:59.680 okay,
00:16:59.960 how do we adapt
00:17:00.880 going forward?
00:17:01.720 What carries over?
00:17:03.020 And because there's
00:17:04.300 a human
00:17:04.960 in the archetype,
00:17:07.300 they look at it
00:17:08.200 from a human lens
00:17:09.440 rather than from
00:17:10.480 a business productivity
00:17:11.660 lens because
00:17:12.260 everything is good.
00:17:14.320 They have to remember
00:17:15.220 them.
00:17:15.640 Yeah.
00:17:16.100 Right?
00:17:16.380 Because at the end
00:17:16.900 of the day,
00:17:17.380 even in a corporation,
00:17:19.020 there's humans
00:17:19.800 that are working
00:17:20.400 in that corporation.
00:17:21.920 They're using
00:17:22.760 a systematic
00:17:24.360 approach
00:17:25.140 that strips
00:17:26.820 emotion out of it.
00:17:28.180 I have an
00:17:28.540 undergraduate in economics
00:17:29.420 so I understand
00:17:30.280 where the rational
00:17:31.120 for numbers come in.
00:17:32.140 Right.
00:17:32.840 And that's why
00:17:33.660 you have HR
00:17:34.520 because they bring
00:17:35.200 in the abstract.
00:17:36.260 Work collectively,
00:17:38.280 right?
00:17:38.580 Because if you're
00:17:39.100 productive,
00:17:39.840 you're productivity
00:17:40.540 driven,
00:17:41.780 the biggest thing
00:17:42.640 that's going to
00:17:43.120 interfere with
00:17:43.760 productivity
00:17:44.260 is mindset.
00:17:46.360 And if like
00:17:46.860 what you said
00:17:47.320 at the start,
00:17:48.100 if I'm not happy
00:17:50.700 being there,
00:17:51.620 you actually
00:17:52.340 are worse off
00:17:53.400 because now you
00:17:54.020 have somebody
00:17:54.580 sitting in that
00:17:55.540 chair that is
00:17:56.720 actually not
00:17:58.020 productive
00:17:58.520 and now you're
00:17:59.580 spending more money
00:18:00.240 to make them
00:18:00.780 feel happy.
00:18:02.140 So why not
00:18:02.760 design it
00:18:03.200 at the beginning?
00:18:04.340 Why not
00:18:04.780 account for
00:18:05.440 this elephant
00:18:05.860 in the room
00:18:06.360 and say,
00:18:06.720 hey, listen,
00:18:07.320 how do we
00:18:07.760 humanize this
00:18:08.460 experience?
00:18:09.300 Now, corporations
00:18:09.920 say, okay,
00:18:10.940 you went home
00:18:11.480 for COVID,
00:18:12.140 we made
00:18:12.480 accommodations
00:18:13.080 and that's
00:18:13.680 cost us
00:18:14.200 and we've
00:18:14.480 had to revamp
00:18:15.120 and everything,
00:18:15.520 but we've
00:18:15.820 got to get
00:18:16.340 back to
00:18:16.760 our normal
00:18:17.740 course of
00:18:18.300 business.
00:18:19.020 And I
00:18:20.400 think that
00:18:21.000 sentiment
00:18:21.600 creates an
00:18:22.760 anti-corporate
00:18:23.760 feel
00:18:24.260 among people.
00:18:25.460 Right.
00:18:26.400 Because
00:18:26.840 they're trying
00:18:29.160 to present
00:18:30.220 a point
00:18:30.920 that, hey,
00:18:32.280 look, we
00:18:32.680 accommodated
00:18:33.400 you,
00:18:34.320 we're just
00:18:34.880 telling you
00:18:35.960 we're restoring
00:18:36.560 it back to
00:18:37.120 how operations
00:18:37.740 work.
00:18:38.580 But that's
00:18:39.280 not a true
00:18:39.660 statement.
00:18:40.480 And the reason
00:18:40.940 why it's not
00:18:41.260 a true statement
00:18:41.740 is because you
00:18:42.280 genuinely didn't
00:18:42.920 accommodate
00:18:43.440 the individual,
00:18:45.520 you adapted
00:18:46.700 to the
00:18:47.240 environment
00:18:47.860 to stay
00:18:48.700 alive.
00:18:49.280 because the
00:18:50.600 mandates were
00:18:51.400 you couldn't
00:18:51.780 be in
00:18:52.100 office.
00:18:52.540 But do we
00:18:53.420 have to
00:18:53.940 think of
00:18:54.440 the individual
00:18:55.660 at a
00:18:56.580 corporate
00:18:56.860 level?
00:18:57.700 Absolutely.
00:18:58.600 How can
00:18:59.540 we possibly
00:19:00.300 think of
00:19:00.860 the individual
00:19:01.860 when there's
00:19:02.380 15,000
00:19:03.320 employed?
00:19:04.140 But collectively
00:19:05.120 they're all
00:19:05.640 sharing the
00:19:06.060 same angst.
00:19:07.540 It's a
00:19:07.860 change that
00:19:08.880 is individual
00:19:10.180 to them.
00:19:10.760 So you
00:19:10.960 look at it
00:19:11.420 and go,
00:19:11.800 okay,
00:19:12.420 you know,
00:19:13.140 which jobs
00:19:14.200 are asynchronous?
00:19:15.200 You can
00:19:15.560 shake the
00:19:16.040 tree a bit,
00:19:16.600 be a little
00:19:16.960 bit imaginative,
00:19:17.980 you know,
00:19:18.340 and go,
00:19:18.860 okay,
00:19:19.280 measure
00:19:20.080 productivity.
00:19:20.780 You have
00:19:20.940 a way of
00:19:21.260 measuring
00:19:21.480 productivity
00:19:22.000 and just
00:19:22.440 look at
00:19:22.720 productivity.
00:19:23.260 Don't look
00:19:23.540 at the
00:19:23.740 person,
00:19:24.080 what they're
00:19:24.360 doing or
00:19:24.680 who they
00:19:25.000 are,
00:19:25.240 whether they
00:19:25.580 work in
00:19:25.900 office or
00:19:26.340 they work
00:19:26.680 away.
00:19:27.360 If you
00:19:27.700 got to
00:19:27.940 do a
00:19:28.800 sterile way
00:19:32.680 of doing
00:19:32.980 math,
00:19:34.100 then productivity
00:19:35.500 is your
00:19:36.060 true marker,
00:19:37.340 right?
00:19:37.780 Then you
00:19:38.240 go,
00:19:38.460 okay,
00:19:39.280 if I have
00:19:39.940 this person
00:19:40.560 working at
00:19:41.280 home,
00:19:41.960 fine,
00:19:42.940 right?
00:19:43.240 And you
00:19:43.520 go,
00:19:43.840 have a
00:19:44.120 conversation
00:19:44.540 with them.
00:19:45.100 I know
00:19:45.540 individuals that
00:19:46.420 are far more
00:19:47.060 productive working
00:19:47.920 from home and
00:19:48.560 they work in
00:19:48.940 the private
00:19:49.240 sector than
00:19:50.620 they are when
00:19:51.240 they go into
00:19:51.800 office because,
00:19:52.980 like you said,
00:19:53.460 they're carrying
00:19:54.020 that whole,
00:19:54.620 like,
00:19:55.320 four hours of
00:19:56.080 wasted resource.
00:19:57.200 So while they're
00:19:57.780 there saying,
00:19:58.400 I could have done
00:19:58.900 this work at
00:19:59.640 home,
00:19:59.940 but you just
00:20:00.660 wanted me to
00:20:01.080 plop in a chair.
00:20:01.860 there's zero value.
00:20:03.140 Well,
00:20:03.280 that's the
00:20:03.740 architect.
00:20:05.380 If you're the
00:20:06.200 architect of
00:20:06.980 this design,
00:20:07.980 that is your
00:20:08.760 responsibility where
00:20:09.940 you look at it and
00:20:10.700 go from department
00:20:11.360 to,
00:20:11.580 okay,
00:20:11.620 which components
00:20:12.360 are asynchronous
00:20:12.960 because you
00:20:13.800 created these
00:20:14.520 departments to
00:20:15.100 function.
00:20:15.960 You can't
00:20:16.540 just abolish
00:20:17.100 them.
00:20:18.200 Where economics
00:20:18.840 and psychology
00:20:19.960 meet on this
00:20:21.120 probably is where
00:20:22.320 the solution
00:20:22.840 lies.
00:20:23.600 Right,
00:20:23.880 because you're
00:20:24.300 looking at it
00:20:24.860 from a
00:20:25.620 humanistic and
00:20:27.020 pragmatic way
00:20:28.600 because we
00:20:29.100 all look at
00:20:30.940 that.
00:20:31.320 You know what I
00:20:31.600 mean?
00:20:31.800 Like,
00:20:31.980 I have a
00:20:32.300 philosophy and
00:20:32.800 it's a
00:20:33.020 personal
00:20:33.220 philosophy and
00:20:33.900 I call it
00:20:34.280 the math of
00:20:34.740 things.
00:20:36.100 Everything,
00:20:36.940 if you can
00:20:37.400 find a way
00:20:38.040 to,
00:20:38.580 and I use
00:20:39.180 the scale
00:20:39.560 even for my
00:20:40.040 personal self
00:20:40.580 because I kind
00:20:41.120 of know,
00:20:41.420 okay,
00:20:42.000 you know,
00:20:42.280 what am I
00:20:42.640 feeling?
00:20:43.260 And usually
00:20:43.740 if I'm on the
00:20:44.280 bottom end of
00:20:44.760 the spectrum,
00:20:45.440 it's more like
00:20:46.220 physical feelings.
00:20:47.120 Like,
00:20:47.240 I'm not motivated.
00:20:48.200 I can't get out
00:20:48.760 of bed.
00:20:49.940 One more
00:20:50.600 rep,
00:20:50.920 whatever,
00:20:51.520 right?
00:20:52.040 And then I
00:20:52.800 don't just
00:20:53.460 force myself,
00:20:54.180 oh,
00:20:54.380 get to the
00:20:54.780 other side.
00:20:55.520 I kind
00:20:55.780 of go,
00:20:56.080 okay,
00:20:56.180 what's the
00:20:56.980 contributing
00:20:57.400 factor,
00:20:58.180 right?
00:20:58.480 Like,
00:20:58.980 or if I'm
00:20:59.540 on the
00:20:59.680 other side
00:21:00.120 and I'm
00:21:00.400 like overly
00:21:00.940 anxious and
00:21:01.620 like,
00:21:01.920 you know,
00:21:02.280 like I
00:21:02.840 can't get
00:21:03.240 myself
00:21:03.540 grounded.
00:21:04.200 Well,
00:21:04.460 okay,
00:21:05.280 why am I
00:21:06.100 here?
00:21:06.780 But I,
00:21:07.520 what I do
00:21:08.240 is I,
00:21:08.560 I look at
00:21:09.200 it from
00:21:09.480 an individual
00:21:10.060 or that
00:21:10.640 individual
00:21:11.100 experience
00:21:11.660 lens,
00:21:12.460 right?
00:21:12.840 So,
00:21:13.460 for example,
00:21:14.500 I offer
00:21:15.500 in person,
00:21:17.200 online,
00:21:17.960 and phone,
00:21:19.240 okay?
00:21:20.280 I have
00:21:21.120 clients that
00:21:22.160 are very,
00:21:23.060 I don't
00:21:26.540 want to
00:21:26.740 use the
00:21:27.000 word
00:21:27.120 traditional,
00:21:27.820 but prefer.
00:21:29.180 I think
00:21:29.480 that's a
00:21:29.740 better word.
00:21:30.320 They prefer
00:21:31.080 in-person
00:21:31.940 experiences,
00:21:33.380 okay?
00:21:34.120 I have
00:21:34.720 clients that
00:21:35.400 prefer
00:21:35.840 Zoom
00:21:36.640 experiences
00:21:37.380 because they
00:21:38.160 believe that
00:21:39.040 the amount
00:21:39.600 of time
00:21:39.980 they're going
00:21:40.340 to spend
00:21:40.760 coming to
00:21:41.440 the office
00:21:41.940 and then
00:21:42.300 going back
00:21:42.720 home is
00:21:43.760 not worth
00:21:44.420 the time
00:21:45.040 they're going
00:21:45.300 to spend.
00:21:45.640 No,
00:21:45.760 I'll be
00:21:46.020 honest with
00:21:46.520 you.
00:21:46.960 By the
00:21:47.300 time I
00:21:47.700 get to
00:21:48.000 your
00:21:48.200 office,
00:21:48.900 it's 20
00:21:49.740 minutes for
00:21:50.120 me to
00:21:50.320 cool down
00:21:50.740 from traffic.
00:21:51.680 I leave
00:21:52.420 your office
00:21:53.060 and then
00:21:53.780 by the
00:21:54.500 time it's
00:21:55.040 all gone,
00:21:55.760 all the
00:21:56.340 good you
00:21:56.660 did by
00:21:57.200 the time
00:21:57.600 I get
00:21:58.000 out of
00:21:58.240 traffic has
00:21:59.420 long expired.
00:22:00.820 Right,
00:22:00.960 and that's
00:22:01.320 a perfect
00:22:01.740 example where
00:22:02.660 I have to
00:22:03.240 now work
00:22:04.040 with what's
00:22:04.780 in front
00:22:05.080 of me,
00:22:05.920 right?
00:22:06.680 And perhaps,
00:22:08.240 so I've
00:22:08.700 had this
00:22:09.180 experience where
00:22:09.920 I had this
00:22:10.560 one client and
00:22:11.420 they were
00:22:11.720 insistent that
00:22:13.600 they get a
00:22:14.300 way better
00:22:15.100 experience of
00:22:16.300 coming into
00:22:17.000 the office
00:22:17.420 because they
00:22:17.760 like that
00:22:18.280 discipline
00:22:18.700 because it
00:22:19.220 made them
00:22:19.720 get out of
00:22:20.200 the house.
00:22:20.680 I can
00:22:21.120 see that
00:22:21.700 becomes a
00:22:22.780 bigger
00:22:23.040 experience for
00:22:23.820 them.
00:22:24.100 Right.
00:22:24.420 But then
00:22:25.180 they kind
00:22:26.880 of experience
00:22:27.300 what you
00:22:27.660 just said,
00:22:28.260 you know,
00:22:28.540 where it's
00:22:29.580 lost 20
00:22:30.300 minutes out.
00:22:31.080 Yeah.
00:22:31.360 Right.
00:22:31.800 So one
00:22:33.140 day I'm
00:22:33.400 like,
00:22:33.740 well,
00:22:34.120 why don't
00:22:34.740 we humor
00:22:36.540 each other
00:22:37.120 and let's
00:22:37.980 try a
00:22:40.620 non-office
00:22:41.520 session?
00:22:42.900 And then
00:22:43.520 I go,
00:22:44.020 you get
00:22:44.300 Fielder's
00:22:45.060 Choice
00:22:45.420 online or
00:22:46.960 on the
00:22:47.160 phone.
00:22:48.820 They're
00:22:49.180 like,
00:22:49.380 you know
00:22:49.500 what,
00:22:49.660 let's
00:22:49.860 try on
00:22:50.240 the
00:22:50.340 phone.
00:22:53.180 The
00:22:53.540 next
00:22:53.940 follow-up
00:22:54.620 session,
00:22:55.040 we were
00:22:55.240 going to
00:22:55.440 do like
00:22:55.800 a little
00:22:56.180 bit of
00:22:56.560 a feedback
00:22:57.400 and I
00:22:57.760 like,
00:22:58.020 did it
00:22:58.460 work?
00:22:58.700 Did it
00:22:58.840 not work?
00:23:00.320 And that
00:23:01.660 individual's
00:23:02.240 like,
00:23:02.740 I don't know
00:23:03.160 why I never
00:23:03.480 tried this.
00:23:04.260 Right.
00:23:04.880 And I
00:23:05.360 go,
00:23:05.560 what did
00:23:05.860 you enjoy
00:23:06.320 about it?
00:23:06.820 There was
00:23:07.120 the fact
00:23:07.820 that I
00:23:08.400 could stay
00:23:08.900 in my
00:23:09.280 jammies
00:23:09.800 and minute
00:23:11.080 I was done
00:23:11.640 with your
00:23:11.940 appointment,
00:23:12.700 I was
00:23:13.060 already
00:23:13.540 home.
00:23:14.160 I was
00:23:14.640 able to
00:23:14.980 actually
00:23:15.260 continue
00:23:15.980 the work
00:23:16.420 we
00:23:16.580 created.
00:23:17.600 That's
00:23:17.980 what I
00:23:18.220 think.
00:23:18.560 I think
00:23:18.820 that if
00:23:19.120 you can
00:23:19.600 stay in
00:23:20.200 that state
00:23:20.580 of mind
00:23:20.960 for a
00:23:21.300 period of
00:23:21.640 time,
00:23:21.940 it has
00:23:22.240 better
00:23:23.400 effects
00:23:23.900 on you.
00:23:24.500 And I
00:23:24.620 will tell
00:23:24.940 you,
00:23:25.200 personally,
00:23:25.600 I've
00:23:25.780 never
00:23:26.020 had,
00:23:27.240 well,
00:23:27.600 I am
00:23:27.860 married
00:23:28.100 to a
00:23:28.460 psychotherapist
00:23:29.200 and in
00:23:29.880 all honesty,
00:23:30.680 I probably
00:23:31.440 get a lot
00:23:32.020 of treatment
00:23:32.480 every day,
00:23:33.500 but officially
00:23:34.700 I've only
00:23:35.360 ever done
00:23:36.220 it online
00:23:36.760 and I
00:23:38.100 can't
00:23:38.360 imagine
00:23:38.700 doing it
00:23:39.100 any other
00:23:39.420 way.
00:23:39.640 And I
00:23:39.720 think
00:23:39.840 there's
00:23:40.020 a whole
00:23:40.260 generation
00:23:40.880 that's
00:23:41.240 experiencing
00:23:41.900 that.
00:23:42.360 Well,
00:23:42.600 look,
00:23:42.760 I'll tell
00:23:43.000 you this.
00:23:44.520 I think
00:23:45.180 this is just
00:23:45.820 my opinion.
00:23:46.440 I think
00:23:46.720 back to
00:23:47.080 work is
00:23:47.280 going to
00:23:47.400 be tough
00:23:47.740 for some
00:23:48.100 people.
00:23:48.540 Some
00:23:48.660 people
00:23:48.960 could not
00:23:49.760 wait for
00:23:50.860 this to
00:23:51.220 happen,
00:23:51.660 I think.
00:23:52.280 Not that
00:23:52.600 they wanted
00:23:52.940 COVID,
00:23:53.720 but an
00:23:54.020 opportunity
00:23:54.500 to be in
00:23:55.680 the place
00:23:56.300 they work
00:23:56.780 the best
00:23:57.280 and works
00:23:57.900 best for
00:23:58.320 their life.
00:23:59.200 And I
00:23:59.380 think that
00:23:59.680 there's
00:23:59.880 going to
00:24:00.200 be some
00:24:00.480 trauma
00:24:00.840 associated
00:24:01.420 with changing
00:24:02.000 that.
00:24:02.740 I hope
00:24:02.920 people reach
00:24:03.480 out to
00:24:03.800 their
00:24:04.020 psychotherapist
00:24:05.320 or somebody,
00:24:06.140 a friend,
00:24:06.580 or somebody
00:24:06.980 at work to
00:24:07.460 talk to
00:24:07.940 about this
00:24:08.560 because you're
00:24:09.320 not going
00:24:09.560 to be
00:24:09.740 alone.
00:24:10.680 If people
00:24:11.360 wanted to
00:24:11.800 reach out
00:24:12.320 and maybe
00:24:13.560 there is
00:24:14.780 somebody that's
00:24:15.300 going through
00:24:15.620 this transition
00:24:16.320 shortly that
00:24:17.020 could be
00:24:17.540 saved some
00:24:19.680 time and
00:24:20.220 hassle and
00:24:21.080 feel better
00:24:21.660 about the
00:24:22.080 process if
00:24:22.680 they speak
00:24:23.020 to you,
00:24:23.220 where could
00:24:23.480 they do
00:24:23.720 that?
00:24:24.420 So the
00:24:25.520 website is
00:24:26.180 horizonwithin.ca
00:24:27.500 and you
00:24:29.620 could go
00:24:30.080 online and
00:24:30.780 then I
00:24:31.140 offer a
00:24:31.600 15-minute
00:24:32.160 consult that
00:24:33.660 you can sign
00:24:34.460 up for and
00:24:35.040 we can have
00:24:35.420 a brief
00:24:35.900 chat about
00:24:37.440 what it
00:24:38.160 is that
00:24:38.420 you're
00:24:38.560 experiencing
00:24:38.960 in terms
00:24:39.380 of your
00:24:39.620 life
00:24:39.780 transition
00:24:40.200 and some
00:24:40.960 of the
00:24:41.140 stuff that
00:24:41.440 we talked
00:24:41.780 about is
00:24:42.100 basically the
00:24:43.940 way I try
00:24:44.480 to work with
00:24:44.920 clients is I
00:24:45.480 try to see
00:24:45.940 where they
00:24:46.320 are and I
00:24:47.200 try to see
00:24:47.680 which items
00:24:48.740 they value
00:24:49.460 now that
00:24:49.960 for them
00:24:50.740 it's a
00:24:51.320 very big
00:24:51.820 cost to
00:24:52.220 give up
00:24:52.420 because that's
00:24:52.920 where their
00:24:53.240 source of
00:24:53.660 anxiety is.
00:24:54.220 You're trying
00:24:54.480 to understand
00:24:55.040 how do I
00:24:56.000 now modify
00:24:57.420 this because
00:24:59.880 that's what
00:25:00.360 it is.
00:25:00.840 You're
00:25:01.220 modifying it.
00:25:01.940 You're not
00:25:02.200 giving something
00:25:02.900 up.
00:25:03.300 You're adapting
00:25:03.900 and to add
00:25:05.260 to the point
00:25:05.780 that we talked
00:25:06.240 about how do
00:25:06.700 you bring it
00:25:07.440 15,000 people?
00:25:08.640 How do you
00:25:08.920 bring it down
00:25:09.340 to X value
00:25:10.060 number of
00:25:10.420 employees?
00:25:11.000 The same
00:25:11.480 way that we
00:25:11.920 were having
00:25:12.200 the conversation
00:25:12.760 where it's
00:25:13.240 up to the
00:25:13.740 practitioner
00:25:14.280 or here
00:25:15.140 the human
00:25:15.800 the architect
00:25:16.520 to go
00:25:17.600 okay what
00:25:18.740 am I doing
00:25:19.280 and then
00:25:19.900 working with
00:25:20.860 that team
00:25:21.380 working with
00:25:22.160 that department
00:25:22.700 yes it's a
00:25:23.460 little bit
00:25:23.740 of work
00:25:24.060 but you're
00:25:24.800 doing it
00:25:25.220 for the
00:25:25.500 long term
00:25:26.060 you're doing
00:25:26.520 it for the
00:25:26.920 long game
00:25:27.340 that is
00:25:28.040 your
00:25:28.420 responsibility
00:25:29.080 for being
00:25:29.940 in that
00:25:30.340 position
00:25:30.740 of power
00:25:31.440 you know
00:25:32.300 and like
00:25:32.820 they say
00:25:33.200 with great
00:25:33.660 powers
00:25:34.180 comes great
00:25:34.760 responsibilities
00:25:35.440 Sam
00:25:36.680 thank you so
00:25:37.620 much
00:25:37.820 you're a great
00:25:38.420 guy to talk
00:25:38.960 to
00:25:39.240 and I bet
00:25:40.820 that you're
00:25:41.280 just an amazing
00:25:42.280 psychotherapist
00:25:43.040 on that basis
00:25:43.720 so thank you
00:25:44.380 so much
00:25:44.840 I'll put the
00:25:45.920 link to reach
00:25:47.560 out to Sam
00:25:48.060 in the description
00:25:49.420 for today's show
00:25:50.140 but I want to say
00:25:50.660 thank you very much
00:25:51.340 for joining us
00:25:52.080 don't forget to
00:25:53.120 subscribe
00:25:53.640 tell a friend
00:25:54.540 like or dislike
00:25:56.140 you know
00:25:57.120 you hurt my
00:25:57.520 feelings sometimes
00:25:58.200 but that's okay
00:25:58.840 I can't grow the
00:25:59.580 hair back
00:25:59.980 I tried everything
00:26:01.200 but we would love
00:26:02.180 you to stay with
00:26:03.240 us and certainly
00:26:04.380 interact in any
00:26:05.680 way you'd like
00:26:06.220 it's important to
00:26:07.000 us
00:26:07.120 thanks
00:26:07.340 we'll see you
00:26:07.660 next time
00:26:08.080 we'll see you
00:26:09.740 next time
00:26:10.080 we'll see you
00:26:11.020 next time
00:26:11.220 we'll see you
00:26:12.020 next time
00:26:13.020 you