Valuetainment - September 08, 2020


14 Strategies to Prepare for High-Stakes Meetings


Episode Stats


Length

15 minutes

Words per minute

223.27856

Word count

3,515

Sentence count

232


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

You're going to meet a lot of people in your life, many but there's going to be a few meetings, not that many of them, that are high stakes meetings that could completely change your life. When it comes down to these meetings, if you do it right, your life changes. If you don't do them right, it's a missed opportunity. Here's how to prepare for a high stakes meeting.

Transcript

Transcript generated with Whisper (turbo).
00:00:00.280 You're going to meet a lot of people in your life, many.
00:00:02.160 But there's going to be a few meetings, not that many of them, that are going to be high
00:00:05.800 stakes meetings that could completely change your life.
00:00:10.340 When it comes down to these meetings, if you do it right, your life changes.
00:00:15.000 If you don't do it right, it's a missed opportunity.
00:00:17.440 Today I'm going to talk to you about how to prepare for a high stakes meeting.
00:00:26.240 So I have 14 points here I'm going to cover with you, but the first one is very simple.
00:00:29.460 Anytime you're having a high stakes meetings, you got to be thinking about the other person's
00:00:33.040 desires, needs and frustrations.
00:00:36.200 And at the same time, meaning if I'm going in and I'm meeting with a big insurance company,
00:00:40.780 an investor, a client that's a $20 million client, a $10 million client, you have to think about
00:00:46.920 their situation and get access as much information to them as possible.
00:00:50.780 And knowing when you're dealing with high stakes meetings, it's typically ran by somebody with
00:00:55.620 a lot of ego.
00:00:56.900 And you have to know that people are driven typically by three different things.
00:01:00.420 You got greed, you got fear and you got saving face.
00:01:04.560 If any of those things are not in the right place, you could potentially hurt this meeting's
00:01:09.080 chances of going the way you want it to go.
00:01:11.020 So, but if you're going in and you're thinking about them, how can I speak to their needs?
00:01:15.980 How can I speak to their desires?
00:01:17.580 How can I speak to their frustrations that I can bring that need for them?
00:01:21.100 And at the same time, I respect the fact that people take action based on fear, greed and
00:01:27.480 saving face.
00:01:28.760 I'll make my proper adjustments.
00:01:30.360 Next point to be thinking about is when you're going into a meeting, don't act.
00:01:34.620 Be.
00:01:35.620 Let me explain what I mean by this.
00:01:37.620 I am at a position right now where a lot of people want to have high stakes meetings
00:01:40.840 with me.
00:01:41.840 I'm going to sit down with me as somebody that's done tens of thousands of meetings and
00:01:45.160 sit downs with different people and up met with some of the most random, powerful people
00:01:49.200 in the world from different spaces.
00:01:51.000 I know when someone's acting and I know when someone's being, there's a big difference.
00:01:56.160 If you've seen the documentary with Zlatan, if you don't know who Zlatan is, he's a very
00:01:59.440 famous soccer player.
00:02:00.440 I think 37, 38 years old.
00:02:02.400 He just signed to go back to AC Milan.
00:02:03.940 He played for galaxy for a while.
00:02:06.260 There's a part in his documentary, which is very powerful.
00:02:09.920 Here's a young 16, 17, 18 year old kid that's about to go sign a massive multi-million dollar
00:02:16.480 contract and his manager is sitting next to him.
00:02:19.860 And they have this clip in the documentary.
00:02:22.080 You know what he whispers to his manager?
00:02:24.300 He says, hey, what's the matter with you?
00:02:26.180 Won't you act like you belong here?
00:02:28.540 His manager's in his forties, fifties.
00:02:31.020 This is a young teenager telling the manager, act like you belong here.
00:02:34.960 When you look at Zlatan, he is.
00:02:37.860 He is who he is.
00:02:38.860 He's not acting.
00:02:39.860 This is who I am.
00:02:40.860 If you're having a high stakes meeting, don't go in there trying to act like somebody else,
00:02:45.420 hoping to impress somebody.
00:02:46.900 People can read through the BS.
00:02:48.420 Be who you are, the way you are, be who you are, present yourself in the best way possible,
00:02:53.540 but be who you are and the other person is going to appreciate it, especially if it's
00:02:56.500 a real high stakes meeting.
00:02:57.780 Next one.
00:02:58.780 I'm big on doing a lot of research.
00:03:00.360 I'm big on doing a lot of preparation.
00:03:02.840 So even this morning I had a call with probably one of the most powerful figures in the Iranian
00:03:09.340 community around the world that's very well known.
00:03:12.140 Everyone knows who this person is in this community.
00:03:14.440 Some love him, some hate him.
00:03:15.680 We had a 90 minute conversation with him this morning.
00:03:17.740 You know how many pages of notes was taken?
00:03:20.480 You know how many pages of notes has been read?
00:03:22.880 You know how many articles has been read?
00:03:25.220 Just because I know when he's on with a general, a colonel, and a PR person, and I'm having
00:03:29.980 this conversation with these folks.
00:03:31.720 I have to be ready when I'm having high stakes meetings.
00:03:34.520 I see a lot of times people who have high stakes meetings that life could change for them.
00:03:38.440 They just kind of go and winging it.
00:03:39.980 They spend 10 minutes in an interview.
00:03:41.660 They spend 20 minutes in an interview.
00:03:43.160 And look, I've been on the other side when a 23 year old salesman, I'm about to sit with
00:03:46.720 a client that could make me a hundred thousand dollars of commission and I'm winging it.
00:03:49.720 Do you think that person is going to do business with somebody that's winging it?
00:03:53.240 Absolutely not.
00:03:54.240 So when you're going in, do research and prepare because the other person is going to think
00:03:58.860 like this.
00:03:59.860 They're going to say, let me get this straight.
00:04:01.760 If this person did this much research and preparation to meet with me, what is he or
00:04:07.440 she like if we do decide to do business together?
00:04:10.880 They're going to be this diligent about their work.
00:04:13.460 I want to do business with somebody like this.
00:04:15.480 You gain credibility with them.
00:04:16.880 So that's the third point.
00:04:18.220 Next one, be prepared to have an opinion with weight behind it.
00:04:21.720 Sometimes when you're sitting with high stakes people, they may ask you a random question.
00:04:25.040 So what do you think about what's going on in America today?
00:04:27.000 You cannot say a lightweight answer, you know?
00:04:30.480 So what are your opinions?
00:04:31.760 Let's just say you're meeting with the stock market and somebody says, so what are your thoughts
00:04:35.220 about what Ray Dalio says with some investment philosophies?
00:04:39.280 If it's in that space, you better have an opinion for it.
00:04:41.820 You can't give a general opinion about it, but at the same time, you can't give an opinion
00:04:45.500 with disrespect because you made disrespect a side that they lean towards.
00:04:49.120 Remember, saving face.
00:04:50.120 So you got to give your opinion without disrespecting everybody, but you got to have an opinion with
00:04:54.780 some weight behind it because typically high stakes meeting people ask weird questions.
00:04:58.880 They don't ask regular questions because the reason why they ask weird questions, they want
00:05:03.060 to find out the character.
00:05:04.260 What's your character?
00:05:06.240 What are the values and principles of you as a human being?
00:05:10.040 You ought to be ready for that.
00:05:11.040 Next is respecting sensitive issues that may arise.
00:05:15.220 Meaning if I'm sitting with somebody that I'm doing business with, I have to be sensitive
00:05:20.960 to know who their enemies are.
00:05:23.100 I have to be sensitive to know what issues affect their business, their company, their
00:05:27.460 family, their certain belief system that they have.
00:05:31.160 And you have to give a lot of respect to the sensitive issues.
00:05:34.320 You step on the sensitive issues, you lose the deal.
00:05:36.980 It's very simple by the way.
00:05:38.200 If you had a camera on a lot of the meetings, you can predict when the sale was lost.
00:05:42.840 Very simple when a person goes like this, or a person goes like this, or a person starts
00:05:47.020 watching TV, or a person steps away, you lost them.
00:05:50.440 This meeting's been already lost.
00:05:51.920 You have to figure right away to respect those sensitive issues.
00:05:55.200 So when you're preparing on a sheet of paper, before you meet with them, you're writing
00:05:58.920 all this stuff down, what are the potential three to five sensitive topics that could
00:06:02.860 come up?
00:06:03.860 Boom, boom, boom, boom, boom.
00:06:04.860 Great.
00:06:05.860 I'm going to respect those things when they come up.
00:06:07.160 Look, I totally respect your position when it comes down to this.
00:06:09.540 I understand why you would have a feeling like that.
00:06:11.800 Totally respect it.
00:06:12.800 Having said that, here's an area that we can talk about when it comes down to this, and
00:06:15.820 I feel I can bring value in this area, and you can kind of process it there.
00:06:19.580 Still giving them respect for those areas.
00:06:21.580 Have three to five questions ready to ask that are the right kind of questions.
00:06:28.200 You know, if you are Chris Wallace, and you are assigned with the job to moderate the first
00:06:36.780 debate between Trump and Biden, okay, that's what his assignment's been.
00:06:40.040 Chris Wallace is the first to moderate the debate between Biden and Trump.
00:06:44.320 You know what he's doing right now?
00:06:46.260 He's making a list of questions to ask both of them.
00:06:48.940 He's calling to find out who would give him feedback and advice on what questions to ask,
00:06:54.140 but he's got a list of 100 questions on paper.
00:06:57.380 And then you know what he has to do?
00:06:58.820 Cross them off and come up with the best 20, then cross the 20 off and come up with the
00:07:02.520 best 10, then cross the 10 off and come up with the best 5, then cross the 5 off and
00:07:06.340 come up with the best 3, and then have the one question.
00:07:09.380 The one question that's the main question.
00:07:11.280 You got to look at it the same way when you're meeting with a high-stakes person to have that
00:07:14.300 kind of processing in place as well.
00:07:17.300 Avoid flattery.
00:07:18.940 A lot of people want to say things like, oh my gosh, you're so amazing, you're so this,
00:07:21.880 you're so that.
00:07:22.860 People are accustomed to that.
00:07:24.820 And actually, high-stakes folks are not really looking for flattery.
00:07:29.720 They know the difference between a compliment and a flattery.
00:07:32.240 And the difference is when you're given a compliment, and if you can unpack it, there's weight behind
00:07:40.000 it.
00:07:40.800 I don't know if this makes sense.
00:07:41.820 Let me explain.
00:07:42.540 You know, I really respect the decision you made to do this, this, this.
00:07:45.300 Here's why.
00:07:46.300 It was a very challenging time when you stood your ground and you had a lot of opposition
00:07:50.420 that didn't agree with you.
00:07:52.460 And in today's times, it's very hard to find people that are willing to stand up because
00:07:56.360 the media is pushing back.
00:07:57.440 And you could have gotten a lot of negative effects from this, from the media, but you
00:08:02.060 still did that.
00:08:03.060 I have a lot of respect for you for doing that.
00:08:04.060 It's not easy to do nowadays.
00:08:05.720 There's weight behind the compliment I've given.
00:08:07.620 It's not flattery.
00:08:08.880 So if you are going to compliment, avoid any form of flattery.
00:08:12.940 Next, anticipate the other party's concerns.
00:08:15.220 So again, you write things down.
00:08:16.420 Remember how earlier I told you needs, frustrations, desires, and, you know, fear, greed, and, you
00:08:22.640 know, saving face.
00:08:24.020 This is their concerns.
00:08:26.220 So the concerns may be, I think the person's going to probably bring up X, Y, Z. Okay, great.
00:08:31.000 I think this person's a conservative investor.
00:08:33.260 They're probably going to be worried about the market and election.
00:08:35.780 Know that the election is going to come up because this person's got $3 million and they're
00:08:38.840 thinking about rolling over the $3 million and they're worried about the current elections
00:08:42.580 and they want to roll over the money with you post-election.
00:08:46.260 How do you address that concern, right?
00:08:48.280 Make a list of all these concerns.
00:08:49.860 You know what?
00:08:50.860 I am thinking about listing my house, but before I say yes to you, I don't know if this
00:08:54.180 is a good time to sell it or it's better to sell it later on.
00:08:56.980 And then you have to be able to say, well, John, you know, I understand one of your concerns
00:09:00.460 maybe whether you list a house now or we wait post-election.
00:09:03.700 Let me give you an idea why this is a good time for us to get started to list a house.
00:09:07.400 Your house is a $1.5 million house and I think you can get probably $1.5 to $1.6 million house.
00:09:13.800 The comps on the house down the street that sold 1.8 to 323, you know, Pennsylvania Avenue.
00:09:18.960 Okay.
00:09:19.960 That one sold for this much.
00:09:20.960 This one sold over here.
00:09:22.160 When it comes down to buyers in your market, they're spending money right now.
00:09:26.940 If you had a $350,000 house, I may advise you to hold off a little bit for another couple
00:09:31.760 of months.
00:09:32.760 But now when it comes down to 1.5, you see what you just did?
00:09:34.840 You address the concern, you address something that could come up and why they ought to think
00:09:39.460 about it.
00:09:40.460 And they're sitting there saying, okay, fair, I was thinking about that.
00:09:42.960 Now you took that one out and one by one by one, you can do that if you're having these
00:09:45.820 high stakes meetings.
00:09:46.820 Next, create an outline.
00:09:48.940 Outline of points to touch.
00:09:49.940 Okay.
00:09:50.940 When I go into my meeting, first, we're going to talk about this, then this, then this, then this,
00:09:53.340 then the closing is going to be this.
00:09:54.820 But have an outline, if you have the outline, say you have a folder that you carry with you
00:09:58.780 and you open it up, you can write your outline at the top of the paper.
00:10:01.780 It's not like they're going to see it or even if they see it, it's a way of being prepared.
00:10:06.080 You simply write it.
00:10:07.080 For many years I used to do two, three, four, five presentations every week in front of people.
00:10:11.580 My folder would have my five to seven points and each story that had to do with that point
00:10:17.580 every single time.
00:10:18.880 And I would give that message out and the audience would say, okay, this is when you tell
00:10:21.900 this story.
00:10:22.900 When you tell this story, it was so prepared and then eventually I didn't need this anymore
00:10:26.220 because I was ready to do it over and over and over again.
00:10:28.820 Have an outline prepared when you're given this message.
00:10:31.320 Next, role play the meeting several times.
00:10:34.020 With role play with a friend, a spouse, a business partner, somebody that can role play
00:10:38.340 the meeting.
00:10:39.340 They say this, I'm going to say this, here's how I'm going to open it up.
00:10:40.840 Here's what I'm going to do over here.
00:10:41.840 But role play the meeting.
00:10:42.840 Next, 11, ask trusted advisors for feedback to keep in mind prior to the meeting.
00:10:47.980 You know how I said Chris Wallace, if he's conducting the debate and he's monitoring the debate between
00:10:52.020 Biden and Trump, he's probably going to call all his friends and say, what question would
00:10:55.540 you ask?
00:10:56.540 And he's going to ask questions both on the left and the right in the middle to see who's
00:10:59.740 going to come up with the right questions and topics.
00:11:01.860 How should I ask this properly?
00:11:03.300 He has trusted advisors.
00:11:04.400 You ought to have some trusted advisors to get counsel from as well.
00:11:07.360 Next one is put yourself into the best possible frame before the meeting.
00:11:11.520 You don't want any negative meetings.
00:11:12.980 I had a rule of thumb, if I ever ran a sales meeting and one of my guys was assigned to
00:11:19.800 speak to the audience with the customer clients, everybody else was instructed.
00:11:23.860 I don't want any negative news to go to the speaker.
00:11:28.560 Leave the speaker alone, get him whatever he wants to drink, whatever he wants to eat, whatever
00:11:33.220 puts them in the best mood to be ready for the meeting, do that.
00:11:36.960 The same thing you ought to do with yourself prior to big high stakes meetings is make sure
00:11:40.860 you're mentally in the right place.
00:11:42.900 Listen to the last one is build a reputation for over-delivering when you do have high stakes
00:11:47.880 meetings.
00:11:48.880 For example, you know, if we invite General Mattis to speak, and General Mattis doesn't
00:11:53.340 do a lot of speaking engagements, but General Mattis is being invited and Washington Speakers
00:11:58.280 Bureau contacts him and says, listen, I think you ought to consider this one.
00:12:01.180 Who have they had in the past before?
00:12:02.720 They had President Bush.
00:12:04.080 And I got a handwritten note written on the wall here by President Bush.
00:12:07.240 He makes one phone call, hey, President Bush, I'm being invited to speak at this company
00:12:11.400 over here.
00:12:13.400 And I know you did a speaking engagement for them last year.
00:12:14.400 What was your experience like?
00:12:15.400 It was incredible.
00:12:16.400 They treated me royally.
00:12:17.380 Everything was organized.
00:12:18.380 These guys are pros.
00:12:19.380 Perfect.
00:12:20.380 98% of the time I say no, I'm going to say yes to you.
00:12:22.360 Why?
00:12:23.360 There is a reputation when the late Kobe Bryant agreed to come and speak at our event.
00:12:28.380 You know, we had Kevin Hart the year before, and Kevin Hart was treated royally.
00:12:32.200 That experience of over-delivering in anything you do.
00:12:35.160 I write a book, your next five moves.
00:12:36.360 Pat, why are you promoting your book so much?
00:12:38.800 Because I spent five years writing this book, and I'm very comfortable promoting the product
00:12:43.560 that I've spent so much time on.
00:12:45.920 I'm not uncomfortable selling this.
00:12:48.340 So when people send me a letter and they say, Pat, it's a USA Today bestseller, it was
00:12:51.600 a number one Wall Street Journal bestseller.
00:12:54.720 Number one Wall Street Journal bestseller?
00:12:56.280 If there's any list you want to be on, it's a business book.
00:12:59.040 You want to be on Wall Street Journal.
00:13:00.540 So it's not only a Wall Street Journal bestseller, it's a number one Wall Street Journal bestseller.
00:13:04.400 This is great.
00:13:05.400 Toronto Star, so it's now an international bestseller.
00:13:08.560 Do you realize how many people have bought the audiobook?
00:13:10.280 Nearly 20,000 people have bought the audiobook, and let alone the copies here translated.
00:13:15.280 Now it's going into Brazil and Portuguese and Mandarin and all this other stuff.
00:13:19.060 I'm not surprised.
00:13:20.180 Not from a cocky place.
00:13:21.740 I over-delivered with this book.
00:13:23.900 I've never promoted a book.
00:13:25.180 This is not the first book I've written.
00:13:26.360 I've written a few more.
00:13:27.360 You've never seen me promote a book the way I promote this book.
00:13:29.900 Why?
00:13:30.900 Because a lot of time has been put into this book, your next five moves.
00:13:33.340 The same way whatever business dealings you do with people.
00:13:36.500 If you create a reputation of over-delivering, people want to do business with you over and
00:13:40.340 over and over again because they all talk to each other.
00:13:42.420 Last but not least, same thing we did today in this meeting that I had earlier this morning
00:13:47.220 with this Iranian figurehead that we had a conversation with today.
00:13:52.780 At the end of every meeting that I have with a high-stakes person, the meeting ends with,
00:13:58.360 what is our next five moves that we have from this meeting?
00:14:01.080 So one, I owe you, boom, boom, boom, boom, boom.
00:14:05.280 Two, your team owes me, boom, boom, boom, boom, boom.
00:14:08.940 Three, you're going to make an introduction to me, to John and Bobby, and they're going
00:14:13.200 to give me this.
00:14:14.780 One, I will get back to you with a day to do this.
00:14:17.620 And five, you were going to send me something to look at that's a letter written from the
00:14:21.940 1980s that you want me to take a look at.
00:14:24.440 Did I miss anything else?
00:14:25.940 No, you got it all.
00:14:27.940 Perfect.
00:14:28.940 Thank you so much for your time.
00:14:29.940 I look forward to the follow-up.
00:14:31.220 You see how that works out when you do this?
00:14:33.440 Everybody walks away saying, okay, clear.
00:14:34.620 I know what I've got to do.
00:14:35.620 I know where I'm going next.
00:14:36.660 This is how you prepare for a high-stakes meeting.
00:14:38.660 Again, this is something I can speak about for hours to really get into the details of these.
00:14:43.000 And if you're somebody that's watching and saying, Pat, this was very useful.
00:14:46.220 I kind of want more of this.
00:14:47.940 No problem.
00:14:48.940 I have a sales course that you never hear me promote the sales course.
00:14:51.880 You have a sales course I shot.
00:14:53.040 It's nearly three hours of content.
00:14:54.880 It's my sales system that I teach to 16,000 agents over the last, you know, 10, 11 years.
00:14:59.760 I've been teaching this since 2002 is what I've been teaching.
00:15:02.640 But over the last 10 or 11 years, well, my specific company, if you have any interest for
00:15:06.720 the sales system, it's the course is called the Vault Academy.
00:15:10.040 You can go below to click on the link of the Vault Academy to get this content on how to
00:15:14.860 be even better on the sales side.
00:15:16.040 You can do that.
00:15:17.040 And on top of that, if you want to get more content on this, on the specific topics of
00:15:20.980 negotiation, I did another video titled 14 Common Negotiation Mistakes.
00:15:27.160 If you've never watched this video before, click over to watch this.
00:15:30.120 If you want to learn about my PBD sales system to purchase, go click on the link below in the
00:15:34.380 description, in the description below and you'll find it.
00:15:38.080 And if you've not subscribed to this channel, please do so.
00:15:40.700 Thanks for watching everybody.
00:15:42.080 Good luck on your next high stakes meeting.