Valuetainment

00:00:00.000 I think it's fair to say 2020 has been very strange, but what a waste of a year it would be

00:00:04.060 if we let this year go by without taking away lessons that you and I can prepare for

00:00:08.660 so we don't repeat the same mistakes again in the future.

00:00:11.460 So today, I'm going to share with you 15 lessons I learned from 2020.

00:00:20.200 So let me get right into it.

00:00:21.320 I think it's fair to say that point number one is pretty much going to set the tone for the other 14 points.

00:00:25.320 And here's what point number one is.

00:00:27.380 Because every decade or so, we have a massive crisis.

00:00:31.440 In America, every decade, there's a massive crisis.

00:00:34.260 2020 pandemic, 2008, 2009 market crash, 2001, 9-11.

00:00:38.700 Every 10 years, a big crisis takes place.

00:00:41.180 However, you and I never know what the crisis is.

00:00:44.500 Because if I were to ask you right now, which one was more surprising, 9-11 or the pandemic?

00:00:50.060 You may say, well, pandemic's more like hurricane.

00:00:53.140 Because you know how they say, in about five days, the hurricane's going to touch down in Houston and such and such.

00:00:58.480 So you have five days to kind of board up the place.

00:01:01.320 Versus 9-11 was like, wait, what?

00:01:03.740 What happened?

00:01:04.460 A plane flew into a building.

00:01:06.120 No way.

00:01:06.740 Yeah.

00:01:07.320 Man, what a terrible pilot.

00:01:09.200 Boom.

00:01:09.780 Second plane flies into the building.

00:01:12.080 No, no, it's not a terrible pilot.

00:01:13.520 It's an attack.

00:01:14.640 America's under attack.

00:01:15.520 Out of all the countries in the world, we're under attack.

00:01:17.520 Yes, we're on.

00:01:18.220 Surprise, right?

00:01:19.240 Every 10 years, there's a crisis.

00:01:21.180 The challenge with crisis is they never look alike.

00:01:24.680 They're all different.

00:01:26.080 They're all different.

00:01:26.980 But the process of going through a crisis is the same.

00:01:30.480 So, for instance, if you're married right now, and my wife and I were talking the other

00:01:35.240 day, and I was telling a couple of my peers that are married, they were saying, what is

00:01:38.400 it like being married and all this other stuff?

00:01:39.760 They're just getting married.

00:01:40.960 I said, look, in your 20s, you can eat anything you want.

00:01:43.240 You still have a six-pack.

00:01:44.160 In your 30s, you're going to have to start watching your diet, because if you don't watch

00:01:48.900 your diet, you're going to get fat.

00:01:50.460 You can eat two pizzas.

00:01:51.540 It's going to be bad issues.

00:01:52.980 40s, flexibility goes away.

00:01:55.200 50s, I don't know, but I ask 50-year-olds.

00:01:58.020 60s, what happens?

00:01:59.240 Do you know every decade you age, there's a new crisis that you're going to face?

00:02:03.460 Every decade, you face.

00:02:04.940 When you have kids, it's fun.

00:02:06.180 They're in the house.

00:02:06.980 Then they leave the house.

00:02:08.220 Now you realize, did you actually get along with your husband and wife?

00:02:12.300 Because there's no kids in your house now.

00:02:13.600 Now what do you do?

00:02:14.780 Now you're kind of fighting and saying, listen, can you leave the house?

00:02:17.340 Honestly, I can't handle you being here.

00:02:19.060 But the point is, 20s are a different crisis.

00:02:21.360 30s are a different crisis.

00:02:22.380 40s are a different crisis.

00:02:23.860 50s.

00:02:24.660 Crisis is not going away.

00:02:28.180 No matter how much money you make, no matter how rich you become, no matter how strong you

00:02:31.880 become, we're always going to have a crisis.

00:02:33.540 Next one.

00:02:34.320 This leads me to what happens when there is a crisis.

00:02:37.200 Is everything about pandemic taking place, if you go back and look at the pandemic taking

00:02:43.140 place within your family, friendship, company, industry, whatever you did, I guarantee you

00:02:47.420 somebody became a hero.

00:02:49.060 Let me say this one more time to you.

00:02:50.740 I guarantee you somebody in your family became a hero.

00:02:54.600 Why?

00:02:55.280 They were the most poised.

00:02:56.420 They were prepared to calm your nerves.

00:02:58.280 Everybody else was rattled.

00:02:59.300 This guy brought you down.

00:03:01.020 Every company, in your company, if you thought about it, there was somebody that calmed your

00:03:04.360 nerves.

00:03:04.560 You looked at the, you know, a Zoom company did, you're like, why does that guy not seem

00:03:08.340 nervous?

00:03:09.200 You kind of watch this person and their numbers blew up.

00:03:11.280 They did better.

00:03:12.360 You're like, how come that person's calm?

00:03:15.780 A crisis is almost always a filtering process to identify new leaders.

00:03:22.200 Look how many people became heroes in America during the pandemic.

00:03:25.760 You almost need a crisis for us to introduce the next layer of leaders to the world.

00:03:31.460 Family, company, industry, world politics.

00:03:33.880 It always takes place.

00:03:35.320 Number three, when the pandemic took place, there was a big debate prior to the pandemic.

00:03:40.520 Everybody talked about cash is not king.

00:03:42.560 Cash is not king.

00:03:43.800 Never leave money in cash.

00:03:45.020 Never leave money in cash.

00:03:46.560 And then the pandemic hits.

00:03:48.000 You know what everybody wanted more of?

00:03:49.680 Cash.

00:03:50.720 People didn't have cash.

00:03:52.260 So because people didn't have cash and because we don't teach people to go back to the basic

00:03:56.100 fundamentals of saving money, people don't have cash.

00:03:58.840 So guess who had to bail out all the people who didn't have cash?

00:04:02.140 The government did.

00:04:03.340 And the government gets their money, their cash, to bail out other people with cash from

00:04:07.280 who?

00:04:08.280 The government goes and gets the cash to give to other people that don't have cash from

00:04:12.060 those who have cash, which is who?

00:04:13.500 The taxpayers.

00:04:14.400 Think about what I just said right there to you.

00:04:16.280 Cash is king.

00:04:17.260 So if you weren't obsessed about saving money and having a lot of liquid cash, the pandemic

00:04:23.160 definitely taught all of us cash is king.

00:04:25.600 Number four, research in order to come to your own conclusion.

00:04:29.480 You can rely so much on Fox, CNN, NBC, CBS.

00:04:32.440 You can rely so much on New York Times, New York Post, Washington Times, Washington Post,

00:04:37.040 Money Magazine, Time Magazine, Forbes, Fortune.

00:04:39.500 You can rely so much on it.

00:04:41.000 But at the end of the day, you are the leader of your household.

00:04:44.140 You got to go out there and do research for yourself.

00:04:45.920 You got to go out there and find that exactly what's taking place.

00:04:48.600 You got to go out there and find that exactly what the laws are.

00:04:50.620 We are learning so many different things right now that we had no clue about.

00:04:53.720 Look at the election.

00:04:54.700 This is a very weird election.

00:04:56.340 We're learning new laws.

00:04:57.440 What happens if this thing keeps going on?

00:04:59.420 At what point does the president have to concede?

00:05:01.800 What if he doesn't concede?

00:05:03.300 What is the pandemic?

00:05:04.300 What does the pandemic do?

00:05:05.300 What is the coronavirus?

00:05:06.560 Why is this thing viral?

00:05:07.480 What is the R-naught score?

00:05:09.020 Things that we never thought about, we started researching.

00:05:12.400 So too often, people, when something bad happens to them, they rely on,

00:05:15.920 everybody else to tell them what's the right thing to do, rather than them doing the research.

00:05:20.200 Moving forward, rely on your own ability to research, not just the pundits that tell you

00:05:27.180 their research.

00:05:28.420 You got to go to your own research to find out what's being said out there, what's taking

00:05:31.860 place.

00:05:32.400 Next one.

00:05:32.880 Look, one thing we were forced to learn is how to work remotely.

00:05:36.920 Most people had no clue how to work remotely.

00:05:38.580 Most people didn't know how to hold their employees accountable remotely.

00:05:41.820 Most people didn't even know how to be held accountable remotely through using Zoom.

00:05:45.640 We were forced to learn how to do that.

00:05:47.200 Moving forward, you have to make sure your company knows how to do that, which leads me

00:05:50.080 to point number six.

00:05:51.820 Business models were questioned, meaning door-to-door business models were questioned.

00:05:57.760 People didn't want people to come and knock on their doors.

00:06:00.400 I don't think people are still going to want people to come and knock on their doors.

00:06:03.980 A lot of business models were questioned.

00:06:05.700 So are you going there sitting down and asking your business partners now that things are

00:06:10.340 pretty much slowing down and pandemic is gradually, I know some people say, well, listen, we just

00:06:14.780 crossed 10 million.

00:06:15.780 We're having a biggest day, all this other stuff.

00:06:17.620 And Europe shut down, UK 30 days.

00:06:19.600 I totally get it.

00:06:20.600 I totally get it.

00:06:21.880 But people are a little bit more comfortable today with it than they were six months ago.

00:06:26.680 Pfizer's coming out with the vaccine, 90% efficacy score.

00:06:30.600 You know, we're kind of going through the process that we have right now.

00:06:33.340 Now, as we go through it, regardless if the pandemic is gone or not, is your business model

00:06:38.880 pandemic proof?

00:06:40.180 If it's not, you may want to consider sitting out with your board and auditing your business

00:06:44.720 model.

00:06:45.060 Number seven, don't let emotional people make decisions for your family.

00:06:49.900 I saw so many families screwing up decisions because they let the most emotional person in

00:06:54.640 their lives make a decision for them.

00:06:56.180 Why would you let an emotional person that everything is the end of the world make decisions for your

00:07:00.420 family?

00:07:00.820 You don't do it that way.

00:07:01.680 You simply sit there and say, Bob, mom, dad, cousin, honey, whatever, babe, I love you.

00:07:07.900 But babe, please, we're not making a decision like this.

00:07:11.020 Let's relax a little bit.

00:07:12.620 Here's what we're going to be doing.

00:07:13.740 It's not the end of the world.

00:07:15.080 This is what's going on.

00:07:16.060 No, no.

00:07:16.360 I understand.

00:07:17.140 I understand.

00:07:17.940 I understand you're afraid.

00:07:19.180 I understand you're afraid.

00:07:20.900 But here's what we're going to be doing as a family.

00:07:23.120 Boom, boom, boom, boom, boom.

00:07:24.360 And you bring everybody down.

00:07:26.020 Too many people gave the keys of their life to an emotional leader.

00:07:29.800 Don't do that.

00:07:30.460 It's very problematic if you do that.

00:07:33.040 Take control.

00:07:34.000 Never give the keys of decision-making process to the most emotional person in your family.

00:07:38.100 They can make some very bad decisions that could set you back five or ten years.

00:07:41.900 Next, number eight.

00:07:42.920 Building a business with small margins isn't sustainable if you don't have a ton of cash,

00:07:47.200 which is the airline industry.

00:07:48.960 Going on three and a half percent of margins, how do you expect to sustain?

00:07:51.960 So what do we have to do?

00:07:52.760 We have to bail out the airline industry because they don't have a lot of cash because their margins

00:07:56.480 are small, and on three and a half percent of margins, that's a scary industry to be

00:08:00.840 a part of.

00:08:01.600 So airlines and some industries that are going off of very small margins and they're not

00:08:05.260 sitting on a lot of cash, at any point, a bad six-month stretch, you're out of business.

00:08:10.800 So some of those smaller margin industries, if you're in it, you may want to kind of plan

00:08:15.680 to get out of those industries if it's small margin, or figure out a way to come out

00:08:19.620 with a new way of doing business, and not the same way that people have been doing it

00:08:22.940 for a long time, whatever that may be.

00:08:25.040 Point number nine, predicting the future is risky business.

00:08:27.500 Even experts don't know everything.

00:08:29.920 We saw Fauci.

00:08:31.160 He was a name we never knew prior to the pandemic.

00:08:33.840 Did you know who Fauci was?

00:08:34.840 If you did, you're probably 60 years old, or 55 years old if you know who Fauci was.

00:08:39.300 Most people had no clue who Fauci was.

00:08:41.260 But one minute, Fauci goes up and says, masks don't work.

00:08:44.880 Another minute, three months later, he says, everybody should wear a mask.

00:08:47.280 Even experts get it wrong.

00:08:50.360 Even experts don't have all the answers.

00:08:53.080 Even experts, after research, learn more to give new insight on what needs to be done.

00:08:58.780 So don't look at experts as the almighty, oh, they have every single answer.

00:09:04.780 Still, go do your own research, even, even, even when that expert has been chosen by the

00:09:11.380 president.

00:09:11.980 You still go do your own research.

00:09:14.920 Point number 10 is the power of media.

00:09:16.020 Look, I'm not trying to tell you, we just found out the media is as powerful.

00:09:18.600 Media has been powerful for a very long time, but they are more powerful today than ever

00:09:22.300 before.

00:09:23.160 Why?

00:09:23.760 Because everybody's was all eyes on the media during the pandemic.

00:09:28.740 So they became the source for everybody.

00:09:30.920 And that leads me to point number 11, the power of social media and citizen journalism.

00:09:35.620 The person that was recording the eight minutes and 46 seconds of George Floyd was a girl

00:09:40.620 holding an iPhone, 19-year-old girl holding an iPhone recording while the cop had his knee

00:09:45.640 on George Floyd.

00:09:46.900 The power of social media.

00:09:48.900 Why is this so powerful today?

00:09:50.600 Let me explain to you why it's so powerful today.

00:09:52.240 I was watching that documentary, what's it called?

00:09:53.880 Social Dilemma, I believe, right?

00:09:55.120 And you know what's one of the things that I do agree with them on the power of social

00:10:00.360 media?

00:10:00.720 So you've got media power, social media, which takes me to the next one, which is the power

00:10:04.180 of emotional reaction.

00:10:05.960 And they all go together.

00:10:07.000 Watch this.

00:10:08.540 You know, pre this, pre having a cell phone, back when only rich people had a cell phone,

00:10:13.720 I don't know if you remember those Mercedes where they had the car phone and the wire in

00:10:17.940 the car phone and then people had cell phones, but it was only rich people.

00:10:21.600 It was a few thousand dollars.

00:10:22.660 You didn't have a cell phone or you were rich.

00:10:24.240 When you saw a person with a cell phone, the brick, you were like, oh my gosh, this guy's

00:10:28.040 a millionaire.

00:10:28.800 Everybody today has a cell phone.

00:10:30.560 There's a problem with this.

00:10:31.900 Here's what's the problem with this.

00:10:35.000 Sometimes you need 30 minutes before you make a decision.

00:10:38.360 Let me unpack that.

00:10:40.120 You're on a drive home.

00:10:41.600 Your brother pissed you off.

00:10:43.460 Okay, something happened.

00:10:45.440 You call him right off the bat.

00:10:47.060 You text him, you're a moron, you're a loser.

00:10:48.900 I always knew you were this.

00:10:49.920 Dad was right about you.

00:10:51.180 You, you're a piece of what?

00:10:53.080 You said what to dad?

00:10:54.540 You're a dirtbag.

00:10:55.600 You're an idiot.

00:10:56.300 Pop, pop, pop.

00:10:56.800 All this stuff you said to your own brother, to your own sister, to your wife, to your mom,

00:11:01.560 to your dad, to your husband.

00:11:03.420 We've done this before.

00:11:05.320 If we didn't have this, 30 minutes later, our emotions would have been a little lower.

00:11:09.920 We would have handled a little bit different.

00:11:11.460 What does that mean?

00:11:12.880 Social media gets our emotions here.

00:11:16.000 Then it says, guess what?

00:11:17.340 You have a weapon.

00:11:18.420 React right now.

00:11:19.300 So we're going, oh my gosh.

00:11:22.200 What?

00:11:22.800 Are you kidding me?

00:11:23.860 Give me the phone.

00:11:24.820 Boom.

00:11:25.900 Do you understand what I'm saying to you, right?

00:11:27.740 So social media, I don't know about the whole social dilemma stuff, the angle they took,

00:11:31.060 which is fine.

00:11:32.120 I'm more talking about emotions, emotions.

00:11:33.920 I cannot believe it.

00:11:34.780 I cannot believe it.

00:11:35.460 What is it?

00:11:36.200 Disgusting.

00:11:37.620 Let me call my wife right now. 1.00

00:11:39.180 You, bah, bah, bah, bah, bah. 1.00

00:11:40.800 And the speed of emotional reaction right now is very dangerous.

00:11:45.700 The speed of emotional reaction right now is very dangerous because maybe 30 minutes

00:11:50.580 more of time you had, maybe you wouldn't have reacted that way.

00:11:54.420 Maybe you wouldn't have reacted that way.

00:11:55.500 What if you didn't say those choice words to the person you did?

00:11:58.780 What if you didn't?

00:11:59.720 Well, today, you have a tool to do that.

00:12:01.640 And I think we're starting to realize one video that was shot about George Floyd, which

00:12:07.060 I'm not telling you it's a bad thing.

00:12:08.160 I'm telling you it's a form of accountability for cops and all the people out there that

00:12:11.540 are thinking about doing any kind of crime activity or anything they shouldn't be doing

00:12:14.640 illegal.

00:12:15.320 It's a good tool.

00:12:16.080 But at the same time, like this, hundreds of thousands of people's emotions go right

00:12:21.600 here.

00:12:22.180 And what happens?

00:12:23.100 You officially inject that emotion into 180, 150, 200,000 people to do something stupid.

00:12:29.600 Who pays the price for it? 0.58

00:12:30.720 Innocent people.

00:12:32.460 Number 13, not all conspiracy theories are conspiracies.

00:12:35.600 We learn a lot of different things.

00:12:36.580 Oh, that's a conspiracy theory.

00:12:37.620 Oh, that's a conspiracy theory.

00:12:38.860 Many conspiracy theories are conspiracy theories, but not all conspiracy theories are conspiracies.

00:12:44.800 Some of them actually have some weight behind them.

00:12:47.160 There were a lot of conspiracy theories that went viral during the pandemic.

00:12:50.740 5G is the cause of coronavirus.

00:12:53.360 5G is this and 5G is the, and this virus is really came from Africa.

00:12:58.320 No, it really came from Iran.

00:12:59.540 No, it really made by U.S. military.

00:13:01.640 No, it really.

00:13:02.900 So many don't.

00:13:03.860 Which one do you believe in?

00:13:05.320 But some of them are right.

00:13:06.660 Some of them are right.

00:13:07.760 What's the solution?

00:13:08.940 Do your own research.

00:13:12.280 Goes back to the same thing.

00:13:13.660 Do your own research.

00:13:14.720 Every time I do a video, I don't tell you to believe the video.

00:13:16.880 Go do your own research.

00:13:18.360 Whatever video we did, go do your own research.

00:13:20.560 Whatever interview we did, go do your own research.

00:13:22.680 Don't sit there just because you watch one video.

00:13:24.740 It's 100% accurate.

00:13:26.240 Go do your own research and find out for yourself on what really is going on.

00:13:30.500 Number 14 is life is fickle.

00:13:35.080 One minute we're celebrating Kobe getting an Oscar.

00:13:38.580 Next minute, we're celebrating his life because he died of a helicopter accident with his daughter, Gigi.

00:13:47.060 And the world stopped.

00:13:49.680 Everybody stopped.

00:13:51.280 I have his jersey right there with his picture and I.

00:13:54.400 And I have a hard time watching his interview.

00:13:56.460 Every once in a while, I watch it.

00:13:57.780 Sometimes I don't want to watch it.

00:13:58.940 Oh, did you watch the interview?

00:14:00.060 I go, oh, it's a great interview with Kobe.

00:14:02.000 Yeah, of course it's a great interview with Kobe.

00:14:03.800 I mean, we really enjoyed the time we spent together.

00:14:08.020 Like this.

00:14:09.380 Poof.

00:14:10.320 Gone.

00:14:12.320 No Kobe.

00:14:13.200 Just so you know, there is no Kobe Bryant, right?

00:14:16.280 Enjoy life.

00:14:18.600 Man, whoever you're with right now, even things are not going right.

00:14:21.920 Man, one day you're going to say, I miss those memories.

00:14:23.960 But whoever you are right now, think about some of the people that were in your life 10 years ago you used to have fun with.

00:14:30.500 So what?

00:14:30.940 There was a falling out.

00:14:32.220 There's not a falling out right now.

00:14:33.560 Make the best of it.

00:14:35.160 Have a good time with it.

00:14:36.700 Whatever you're doing, try to enjoy life.

00:14:39.360 Whether it's good, bad, or ugly, figure out a way to enjoy it.

00:14:42.200 Because like this, it can be taken away from us.

00:14:44.740 And I think that's a reminder that sometimes even the most busy people like myself, we all need that reminder.

00:14:50.020 And I'm not telling you, believe me, I'm telling this to myself just as much as I'm telling it to everybody else.

00:14:54.540 This year really made me enjoy my time with my kids more.

00:14:58.580 I so enjoy my time with my kids.

00:15:01.480 Oh, I love my time with these kids.

00:15:04.080 I took my daughter to, we went out to our typical Greek restaurant we go to, and she's sitting right in front of me with her eyes like this.

00:15:09.700 And I say, what's your name, baby?

00:15:11.660 What's your name?

00:15:12.320 And my son, Dylan, is like, Senna.

00:15:16.000 Her name is Senna.

00:15:17.440 Why do you keep asking?

00:15:18.660 And then she says, Senna.

00:15:20.980 Oh, my.

00:15:21.880 You know, I'm like, I'm in heaven cloud nine.

00:15:25.080 Life is like this.

00:15:26.260 Enjoy every single moment you got, man.

00:15:28.500 2020 taught us about that.

00:15:30.180 So fickle.

00:15:31.620 And last but not least, don't wait for another crisis to happen for you to map out your next 5, 10, 15 moves.

00:15:39.980 Don't wait for it.

00:15:41.400 Don't wait for the next crisis because it's around the corner.

00:15:44.020 Pretty much brace yourself for impact.

00:15:45.480 Could be happening in the next 5 to 10 years.

00:15:47.600 We are going to have another massive one happen 10 years from now.

00:15:51.180 But be prepared.

00:15:52.540 What are you going to do next?

00:15:54.240 With everything.

00:15:55.260 What are you going to do next if Biden is president?

00:15:56.920 What are you going to do next if Trump doesn't lose?

00:15:58.300 What are you going to do next if, you know, war breaks out?

00:16:02.160 What are you going to do next if we get into trouble with China now afters?

00:16:06.480 What are you going to do next if, what are you going to do next?

00:16:08.960 What are your nexts?

00:16:10.420 Don't rely on everything here.

00:16:12.600 You know, you've got to constantly be thinking about your next 5, 10, 15 moves constantly.

00:16:16.680 Too many people wait for a life to happen to think about their next 5, 10, 15 moves.

00:16:21.680 Always be in the mindset of 5, 10, 15 moves.

00:16:24.080 As a matter of fact, if you, yourself, every single time you were to create a traditional

00:16:29.120 or culture in your family and your company, every time something happened, if this became

00:16:34.220 in the language of your office, you ready?

00:16:36.960 Okay, guys, this was not good.

00:16:40.880 What's our next 5 moves?

00:16:42.500 Start saying, write it down.

00:16:44.820 I think here's what we should do next.

00:16:46.260 What do you think?

00:16:46.720 No, I think we need to do that third.

00:16:48.160 What do you think?

00:16:48.560 We need to do that?

00:16:49.140 No, here's what we need to do first.

00:16:51.900 Here's our next 5 moves.

00:16:52.940 Whatever that's going on today, the lessons we all learn about the pandemic in 2020,

00:16:59.280 always have your next 5, 10, 15 moves prepared.

00:17:05.300 Don't wait for a crisis to happen for you to have your next 5, 10, 15 moves prepared.

00:17:09.960 So again, like I said, stranger, and I can probably give you 200 other lessons that you're

00:17:15.520 probably going to add.

00:17:16.620 And I'd love to hear from you if you want to comment below and say, Pat, you forgot this

00:17:19.820 lesson.

00:17:20.100 You forgot that lesson.

00:17:21.000 I really want to know.

00:17:21.780 Comment below.

00:17:22.260 But if you watch this video and you enjoyed it, I've got another video I want you to watch

00:17:26.780 is how to prepare for the next market crash.

00:17:29.760 Eight ways to prepare for the next market crash.

00:17:32.620 Because don't think for a moment the market has crashed yet.

00:17:35.980 Because Powell from Federal Reserve said he's not raising interest rates above zero until

00:17:42.500 2023.

00:17:43.720 A market crash is coming.

00:17:45.400 You prepared for it.

00:17:46.960 Are you prepared to maximize?

00:17:48.380 Because it's coming.

00:17:50.260 It is coming.

00:17:51.800 But you've got to be ready for it.

00:17:53.200 If you've not watched that video, click over here to watch that video.

00:17:55.900 Having said that, have a great day, everybody.

00:17:57.820 Take care.

00:17:58.300 Bye-bye, bye-bye, bye-bye.

15 Lessons Learned in 2020

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