Episode 364: Mistakes Billionaire Make With Their Family
Episode Stats
Length
1 hour and 10 minutes
Words per Minute
199.72235
Summary
In this episode of Value Team, host Patrick Bedevi sits down with Mark Demos to talk about what it's like to grow up in a family with a billion dollar family. Mark talks about how he became a Billionaire and the challenges he faced growing up as the son of a multi-millionaire.
Transcript
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30 seconds. One time for the underdog. Technician sequence start. Let me see you put them up. Reach the sky, touch the stars up above. Cause it's one time for the underdog. One time for the underdog.
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I'm Patrick Bedevi, host of Value Team. And today's episode is slightly different and here's why it's different. So think about being a billionaire or being mega wealthy, right?
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We're talking a few hundred million dollars or billionaire. This man today, Mark Demos, his expertise is to sit down with billion dollar families.
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One of them is 12 billion that he talks about in the episode, helping their kids not get addicted to drugs and to go back and live in a normal life.
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It is a very weird, very different, very difficult. And that's what he does for a living.
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Mark, thank you for being a guest on Value Team.
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So when did you wake up and say, you know, I want to be around these guys that are mega wealthy and help them with their family legacy?
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You know, I was brought up in a lot of wealth growing up, went to a really great school, looked like a castle, looked like Harry Potter.
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So grew up around a lot of wealthy people. And then also when I came to the U.S. and I landed up in Redmond, Washington, I was raising my children there.
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Going to Redmond High School is where Microsoft is. So I used to...
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What year is this, by the way, when you went to Redmond?
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And so really got to know a lot of the parents. A lot of the parents would come to me with their problems.
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And one weekend, one of the parents said, well, do you have a program that, you know, we get to have so we don't have to send our kid to overseas?
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So I said, yeah, we do. So I put it together over that weekend.
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And about Tuesday morning, we had everything up and running and ended up actually having my kids work with me,
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with a lot of these kids who were younger than them, probably two or three years younger.
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And where did you see from? Because, you know, a lot of people out there, you know, I want to be a millionaire.
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I wish I was a mega millionaire. I wish I was all this.
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Have you noticed a common trend with everybody that becomes mega wealthy with them and their biggest struggles with their family?
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I have. You know, it's not with all of them, but I've seen the big issue with all of them is this.
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How do I define my life personally? How do I figure out what matters in life?
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When I don't have to do anything and I will be okay, I don't have to find out what I'm good at.
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Yeah. And even the parents, you know, with a lot of the early Microsoft families, they got wealthy very quickly.
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And I remember reading an article back in the mid-90s about all these young bachelors who now were worth three, four, five million dollars.
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Why did they, why did someone want to date them when nobody would go near them in college?
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And so now they had money and all of a sudden they were, they were somewhat celebrities.
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So I was trying to figure out why does someone love me?
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Why does someone want to be in my universe and be around me?
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So it really becomes a question that involves all of my life.
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And friendship and relationship is one of the huge issues with people with money.
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So just not knowing who's a real friend and who's there just for the money part.
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And, you know, you ask most people, who doesn't want to be friends with someone who's really wealthy?
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And everyone wants to be around them and they don't know who's who.
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So their challenge is one, those who are worth $100 million and up, the kids' challenge is a different story, right?
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Give us some examples of what you've seen on both sides.
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I think for the kids, the big issue becomes, why do I have to do anything?
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For a lot of these kids as well, when they do something wrong, their parents can hire an attorney.
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I remember working with a kid at Redmond High School and they'd broken into the school, they'd broken into the chemistry lab and was in juvenile court.
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So juvenile court, you do something like that and you're going to get a slap on the wrist.
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The parents put together a team like the O.J. Simpson trial.
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And then they found out, when you go to juvenile court, you really can't use, you really can't do that.
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And it just becomes something, it's a false sense of really never having to thrive in life to create your own happiness.
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When I don't know what I've got to give to this world, and I'm dependent on what my parents made or my grandparents made or their name, and I don't find out who I am and what I've got to give, it's not just a lack of purpose.
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There's just almost a self-hatred because I'm useless in this world until I know what I've got to give.
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It's helping the parents push these kids to engage in life.
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It's not allowing these parents to bail their kids out.
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It's not very often having these kids, these parents, send their kids to schools where their name is known and they've donated the football field.
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When I first landed in college, I thought I was a celebrity.
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I didn't know who this guy was, but I was treated for about three days like I was an absolute celebrity.
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But these kids, the three kids, didn't inherit anything until they had graduated from college.
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They were married, they had children, and that they had worked for themselves for at least a few years.
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And it's very difficult because parents always want their kids to have a better life than them.
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But you can't give your kids a better life when you've taken your talent, you've applied it,
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and then think that you can have a kid not do anything in life and create their own identity.
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They trade off yours, and you can't do that with anything in life.
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So, is it, do you ever sit in there where you say, okay, these kids can be saved because they're 5, 6, 10 years old.
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But these kids cannot be saved because they're 25 years old, they're already on drugs, they're partying,
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they have access to anything and everything, cocaine, you know, ecstasy, Xanax, Vicodin, whatever they want.
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Is it different on how you deal with these parents and their kids at different stages of how old their kids are?
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Generally, the parents won't call us until they, the kids are teenagers,
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So, for most parents, they probably do a good job early on, or they think they're doing a good job.
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But it still becomes a problem when, again, you're named after grandpa,
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and you're named after, you know, your father, and you're number three or number four,
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and everybody knows who you are, and everybody treats you differently.
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So, it really is trying to engage with parents early on, if parents are willing to engage,
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to give their kids as normal a life as possible.
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And so often, it's a real struggle, because parents want to give their kids more.
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And so, what we do with a lot of these kids is we make them go get a job.
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If they're 16, and they can work, and they have the ability,
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we get them to go out and work and know what a paycheck means.
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We get them to find places to give money that they've earned, not to give away what their parents have earned.
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What if they're like, I don't want to have my job.
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And it ultimately becomes, will the parents buy into what we're trying to say?
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Because it's a very small window of opportunity.
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Very seldom can you work with a kid once they're over 18 or 19, and they're out there already.
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They're in university, and for a lot of them, they'll drop out of university.
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They've got a credit card, and they can use it whenever they want.
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So for some of the parents, it's saying you've got to cut them off.
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You have got to allow them to be able to create their own lives.
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But the greatest worry that every parent has is, but he'll hurt himself or herself.
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And they've already, you know, there are enough examples out there of young, of children who do that.
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I think it's more common with children of wealthy people.
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Because they've tried everything, and they haven't found anything that really delivers back to them something of real substance in life.
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And they've relied on, and they've tried every drug.
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And it's my own personal belief that nothing external is ever going to touch my life until I figure out what my life has that I can give to impact the life of another person.
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If I give away my parents' money, what have I done?
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I haven't used the sweat of my brow to go and work and to give to somebody something that's going to cost me.
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It doesn't cost me anything if I give away my parents' money.
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I know you and I were talking about J. Paul Getty, one of the richest billionaires.
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And the criticism he gets when he died, what he did with his money.
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You know, everybody says, this guy was a cheapskate with his family.
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I think there's a lot in terms of their own morality that was problematic in terms of that, you know, growing up.
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But I would almost err on the side of saying, let your kids figure it out themselves.
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Push them to find out what they've got to give to life.
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And it's not giving to life what you've created yourself.
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We, you know, I was talking to a young guy, you know, who's coming to Dallas tomorrow that did just that.
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We helped him to find his life separate from everything else in his family.
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He had dropped out of two universities, was failing out of everything.
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He's actually going to come work with us and work with college students to try and help them figure out who they are.
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Combined family worth, still probably around $10, $12 billion.
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Whatever you want, you can get anything you want.
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And they've met everyone and they've been everywhere and they lack nothing.
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How much did this guy you're talking about get close to the breaking point?
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I'm talking breaking point, like killing himself.
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We were called up to go to his home, with his mother's home in Vermont, to be able to get him out of his room.
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And he's like, we've got permission to share his story.
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Because he wants other young people to know it.
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He was strung out in drugs, everything imaginable, and he had just lost hope in everything.
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And when you're failing in school and you're failing just in life in general, and nothing matters, nothing seems to make any sense.
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And then to come to him, to ask him, start saying, well, what are you great at?
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What have you, what do you know you can give to touch the life of another person with?
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And it wasn't trying to do the mental health thing.
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What, what's unique about you that you have when you understand it, you can impact the life of somebody else.
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And focusing on that, you know, one of the things we did within a year of that, we, he went to San Francisco for an internship.
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And we said, well, Charlie, when are you going?
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So I said, well, how are you going to get there?
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Well, I'll, I'll fly and my mom will ship the car.
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You're going to get in your car and you're going to drive.
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He'd never seen this country except from a jet.
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And he, it was one of the big things in his life that he simply drove across this country.
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It wasn't even something that, I mean, an idol.
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I'd be, I'd hike through Africa, through Europe.
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And it was the first, one of the first major things that he began to do where he knew he
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could do it without anybody else doing it for him.
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What was his reaction afterwards to you when he did that?
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He went to stay with his aunt, who is the president of a major mutual fund company.
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Up until this point, no one would ever hear from Charlie.
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And I mean, woken up in the middle of the night, pictures from the day.
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He's going through Utah and he's, you know, he's sending me pictures of the soul flats.
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And we see his aunt a few months later in Nantucket.
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And she says, well, someone turned Charlie off.
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And it becomes, yeah, it really became something so different.
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And how many grandkids did this family of 12 billion have?
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Out of the 16, how many of them did you work with yourself?
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And how are, percentage-wise, you know, because you see how this affects it.
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I've read a book a few years ago, 15, 16 years ago, called The Ultimate Gift.
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It's a story of a billionaire where he's going to give this thing to his nephew where 12 lessons,
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you've got to go watch these videos, and he dies.
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All the people are sitting there saying, you're here to get my wealth.
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But the chances of these kids making it is slim to none.
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Out of the 16, how many are living a normal life where they're fulfilled, they're happy,
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And I, you know, I'm not certain as what the other, I know quite a few of them are really
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But what I understand is that most of them are really struggling to really become something
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There was nothing that they couldn't or were, you know, had the ability to do.
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Grandfather, I think, gave about 400 million to Yale University.
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And opportunity and wealth and all those things don't determine the outcome.
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Ultimately, it comes down to regardless of what or how, it's my life.
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If you're willing to look at your life and say, this is who I am and this is what I have
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You cannot be happy and you cannot be, have friends and you cannot find purpose in this
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life until you know what you've got to give to impact the lives of others with.
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Out of those 16, can you do anything to the other 13 that have no desire to change?
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I met with one of them when Charlie was in town a few months back.
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We went to Topgolf and the kid's a scratch golfer.
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And he was on a scholarship at a university in Southern California.
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He was the first one that we actually worked with and continues just to struggle with life.
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Didn't get past probably one semester at SMU and that was it.
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It's really sad because he's a really personable kid.
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And my hope is we'll meet up again when Charlie comes into town and, you know, somehow that
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So if I don't want to do anything, I don't want to change, there's nothing you can do
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So step number one is me being willing to want to do something about it.
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So you're saying Charlie at the point where you had to go get him from his room and pull
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So step number one is a person wanting to change.
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Is there like, you know, in, in, uh, you said you could pitch 90 miles an hour cricket,
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You could, you could jump high, you can do a lot of things, but you can't run very fast.
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So, uh, uh, but, but you know, there's certain people that you look at and you say, okay,
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this guy can be saved and pitching, they'll say pass this age is too late.
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You know, if you wave above this as a person that wants to go be a jockey for Kentucky, there
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would be just not, you and I can never be jockeys.
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But is there a point of no return to say, these kids can no longer be saved?
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I, I, I think after 16, 17, 18, it becomes very difficult and the older becomes more difficult.
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But again, I, my, my personal belief is moral choice and spiritual choice, whatever you want
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I, I think, I look at some people and I think they can never come back from this.
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They, they are just so hard or they just don't, nothing matters to them whatsoever.
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But I, I just, I can never believe moral choice is taken away from people and the ability
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to own their own lives and to say, how do I give to people honestly and openly?
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I read a book many years ago called 101 Questions to Ask Before We Get Engaged.
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I think if the people had a meeting today, three hour meeting with one of our executives,
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They came in, he and his wife and I spent three hours talking about anticipation, anticipate
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Say I'm watching this, say I'm listening to this and I'm listening to what you're saying.
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What are some things I, the $120 million person or the $600 million person that's building
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a young family, what can they start doing now to prevent getting to the point of what
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And that is you, you study your children, you watch them.
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It's looking at and it's beginning to say, what matters to my children?
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Well, you know, with one, you can have a kid hurt in the playground and one runs up and
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he's putting his arm around him and another one's running for help.
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It's just, they, they react differently to things.
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It's saying, what do they love in terms of school?
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You know, is it what subjects do they love in school?
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He is, you know, he, he takes things in stride.
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Andre, you don't want to, again, have major crisis coming into his life.
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He's not spontaneous at all, but he just handles life very slow, very pedantically.
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And so I think you really, as with everything in life, you study, you watch, you observe,
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you ask them why, you know, why did you do that?
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Why, why are these friends, people you want to be around?
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What is it you've given to your friendships today?
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What is it you did at school that made you come alive?
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Something that I, I really got onto a few years ago is a concept called flow.
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In spirituality, you know, they, there's a movie called Chariots of Fire where he talks
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And flow is when you find out what is exceptional about someone.
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You, you find that high talent in different areas of life and you find places to engage
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You treat each child differently, but when you see that they have something exceptional,
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you create opportunity for that specifically, not just in general, you know.
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When you find that in something, you create opportunities for that specific thing.
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So you, you might have a kid who's really good at sport, but you know, you were a football
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You don't try and create him in your own image.
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Flow, getting back to that is when you see a kid anxious, very often a child is being
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pushed to do something they don't have a unique capacity to do.
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So I think even in terms of college students, when you watch the anxiety that is so prevalent
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on the university campuses, so many of them are trying to be something that they not, they
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So you've got all the software trying to catch kids plagiarizing and lying and anxiety is
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Flow is when you have that talent and you're given the opportunity.
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A kid goes in their room and they start reading or they, they go out in the garden and they
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So, you know, and hours go by and the kid comes in and, you know, you say, well, where
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And they said, well, I just went outside 10 minutes ago.
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When you engage talent with, with a challenge, time flies.
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So it's observing and understanding things like flow and talent engagement.
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Were you, were you a, were you at the time a hundred million plus yourself when you were
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After I got my kids back, I came to this country.
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Being from Zimbabwe, I ended up as a man without a country.
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I ended up having to try and raise my kids, not being allowed to work a lot of the time.
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I spent three years running around this planet trying to get my kids back.
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I lost, you know, I ended up living in a van with my kids at times.
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Life did get better, but it also was up and down constantly.
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In about 2008, I ended up going, trying to get a work permit.
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Ended up in federal detention for a number of months and ankle bracelet for two years.
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But something got lost in Homeland Security after 9-11.
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Life became very convoluted and rather complex for a long time.
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But you said you came to the States in 79, right?
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And then you started, you moved to Seattle at 1990.
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So went back there and ended up in a big custody case where she abducted the children two more times.
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So you moved there because that's where the kids were at.
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So your story is very interesting all over the place you've been and the stuff you've done.
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But going back to the question about somebody watching this, they're worth $120 million, $600 million.
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The challenges, like when I was coming up, the challenges I had as a kid, my parents were divorced.
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You know, I wasn't, my mom thought I was a drug dealer.
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My mom thought I was like the, you know, she was wondering what this guy was, all these other things.
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But it is different, I would assume, if a kid is raised in a family worth $100 million plus, right?
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What are those challenges that parents can see?
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Because right now, like in Plano, we're right now in Addison, headquarters in Addison.
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When we were first moving to Texas, when we were looking at different cities, they said Plano had a massive heroin epidemic back in the 90s and the 80s.
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And everybody here was talking about, be careful with Plano.
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Then they said, listen, you know, a private school, parents have access to more money and these kids get bigger allowances.
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And one kid found out about heroin and he tested it and he shared it with other people.
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What are some of the challenges you see with parents who have that, who are just having a newborn?
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I said, do you think there's a point where it's too late?
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What are some of those preventative things a parent of kids, a parent worth 100 plus, mega wealthy, what can they do now?
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And I know some of the stuff you said is the same as everything else.
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There's got to be something that's different about a parent that's 100 million versus somebody else.
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What are some things they can do now so they can prevent some of these things from happening?
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I think it's also, it's looking, analyzing that differently.
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Some parents have that 100 million because they inherited it.
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I think it's really important to give kids chores early on, to have them be responsible for certain parts of their environment, their rooms, cutting the grass, learning how to do simple things that you don't pay, you know, you can pay others to do, but you do them as a family.
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I think it's vitally important that both parents be on the same page, that you can't go to one and ask for something and they say no, and you go to the other and you can manipulate them.
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And that is common to most, you know, most situations.
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But teaching young, you know, young lives to take control of their lives early.
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If they need a tutor, make sure they need a tutor.
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Don't just hire a tutor because they're not, you know, they're lazy.
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You make sure that they attempt something before you bring in outside help.
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Simply getting outside help and allowing kids not to develop is problematic.
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Thinking you can hire an expert for everything.
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Parents are the best experts in a child's life.
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Thinking you can hire a psychiatrist, psychologist, educational consultant.
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Good parenting, present parenting, being around and being present in your child's lives when you've got every opportunity to travel and be everywhere else and be working 80 hours a week.
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Being a, you know, having a father present in his child, you know, his children's lives.
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I think is more vital, especially in the teenage years than anything.
00:28:19.840
But as soon as you've got a child, especially a boy, who is taller than his mother, at that point where he can look his mother in the eye, there becomes a power struggle right there.
00:28:30.200
And that's why, you know, for me as a parent, you're a big guy.
00:28:34.380
But it requires a bit of pushing around with your children.
00:28:48.160
I thought you were saying about going and boxing with these boys and just toughening up a little bit.
00:28:51.820
It is, but it's being a bigger physical presence than they are.
00:28:54.920
So many issues we have with police now is that, you know, teenagers don't respect police.
00:29:00.240
They're told to stop, and no one's ever stopped them before.
00:29:04.340
Parents never said don't, and the parent grabbed them and said that's enough.
00:29:11.140
I mean, I come back one day, and I'm looking for my kids, and we just moved to a really nice house near Microsoft from these apartments, and I couldn't find them.
00:29:19.800
And they'd gone back to the apartments, and I go looking for them, and I smell them down in this ravine smoking weed.
00:29:27.000
And I grabbed my 16-year-old at that point, and I picked him up and put him against the wall.
00:29:33.060
And, you know, my daughter was screaming her head off.
00:29:41.840
I got it very physically to say, don't you ever.
00:29:45.360
You know, you don't ever put yourself, and you don't put your family, your brother in a situation like that again.
00:29:51.900
And, you know, it just requires you being there.
00:30:03.400
Thinking you can give your kids things that are more valuable than you, you lose.
00:30:10.900
Thinking you can give your kids things that are more valuable than you, you will lose.
00:30:17.960
So running down, I bought you a car, I bought you a house, I bought you this, rather than I'm giving you my time.
00:30:25.560
And you were saying, when we were talking, you were saying something about Harvard.
00:30:30.380
The kids are struggling right now with anxiety and panic attacks, and they're having to hire more psychologists to deal with these students that are dealing with anxiety and panic.
00:30:40.960
Are we having more panic and anxiety attacks today than before, and why is that?
00:30:46.500
The American Psychological Association, I hate doing statistics stuff, but about two years ago, talked about 60% of college students will seek help for anxiety-related issues.
00:30:58.480
You know, normally within their first year, they're going to seek out a therapist because they're anxious, they're worried.
00:31:03.620
They've never looked up enough from their phone, and now they're away from home, and they've got to live with a new roommate.
00:31:11.460
They don't know how to do it without getting drunk, without getting wasted.
00:31:14.440
And somehow, the way in which you form social relationships is going out and getting drunk with people or hooking up with people.
00:31:23.360
And then all of a sudden, you know, you've got to deal with the aftermath of all of that, and it's problematic.
00:31:29.700
One of our board members is a lady called Dr. Monique Ranier, and she was the Dean of Students at Harvard.
00:31:34.300
And she said her primary task when she was there was to set up and to hire new therapists to be able to deal with what she called a pool of anxiety.
00:31:42.760
And you think, you want to go to Harvard, greatest place on the planet for education.
00:31:54.180
Everybody acting out, doing things that are crazy.
00:32:01.720
Is it the pressures of who's got the bigger butt, who's got more followers, who's getting more likes, who's getting better grades?
00:32:08.440
Because once you go to Harvard, pretty much your life's made.
00:32:11.400
You have a network of people that when you need a job, you leave Harvard, you've got a job.
00:32:16.660
You're not going to have to worry about much because that network, as with most Ivy League schools, that's why parents want them to go there.
00:32:25.820
You've got Harvard with almost $40 billion in an endowment fund.
00:32:31.480
But it's just a way to keep, you know, the alumni connected and pouring money in and getting tech, you know, anyhow.
00:32:37.580
But why, you would think, why would someone be anxious?
00:32:44.220
I think so many of these kids of the Ivy Leagues have only ever been factored or analyzed from one perspective.
00:32:51.860
They know how to memorize and they know how to perform academically.
00:32:56.060
But if they don't get the score on a test that they think they deserve, they fall apart.
00:33:16.120
It's very, it's almost impossible to get a C in most Ivy League universities now.
00:33:24.760
And it's almost like they've been taken off the table because they don't, again, the administration doesn't want to have to deal with the ramifications of some kid who they admitted and said is proficient to be in Harvard.
00:33:38.260
They, that means they're not, they're not able to get a C.
00:33:41.300
And it, it, it's really a very false, I mean, it's very demanding.
00:33:49.320
But when you're only know your life based on how you can perform academically and how your mind can work.
00:33:54.300
And then all of a sudden, you're out of your home environment and with, you know, a few thousand other kids who are just as bright as you, you're not special anymore.
00:34:06.300
They came from, and I find it with athletes as well.
00:34:09.320
Go to college, you are the best soccer player or football player.
00:34:14.340
Everybody else is the best as well in their, in their high school.
00:34:20.580
You know, because sometimes like what I look for is the following.
00:34:23.780
I look for, you know, uh, uh, you know, we used to do this much business.
00:34:28.800
Now we're doing this much, but the quality used to be, you know, very good.
00:34:33.600
So I want to find out, wait a minute, what happened here for the quality to get built, right?
00:34:36.960
So how much of this is today of the anxiety and panic versus how much of it is, I mean, 50 years ago, I was a good athlete in high school.
00:34:52.360
I'm like, there's so much more pressure to perform or else I lose my contract or Hollywood.
00:34:56.620
You know, women or men, you got a little bit of a belly.
00:35:05.320
So this Jason Momoa guy, good looking guy, right?
00:35:08.100
I mean, people think this guy is an absolute stud.
00:35:12.380
I don't know if you saw this or heard about this.
00:35:15.640
Somebody got a picture of him and they have a belly.
00:35:22.640
He used to be a stud and now he looks like a dad.
00:35:25.480
But is it new or is it just more, you know, bigger today because of social media?
00:35:34.480
So are a lot of these anxiety and panic attacks that we hear about today, is it truly going
00:35:39.980
higher because of social media or is it just, hey, it's what we're going to go through.
00:35:48.420
I think social media really fuels it and social media lets us live in a very, on a very shallow
00:35:59.260
And I think if you don't have the depth to know who you are, you will be taken out.
00:36:04.720
If you can't see yourself as bigger than the criticism, because you know, you know, I did
00:36:10.780
And one of the things that you learn in forensics when you go to trial is if you don't have the
00:36:15.400
evidence and you can't argue the evidence, you've got a real problem.
00:36:19.340
You can't just, you can't make a lot of noise and think that you're going to get through
00:36:23.500
and somehow you're not going to get cross-examined.
00:36:26.200
But if you are convinced of the evidence and you've done the work and you've done the forensics,
00:36:31.300
you've done the eyewitness testimony, you've done the forensic testing, the DNA, you've
00:36:37.300
If you don't have the facts, you've got to shout and scream.
00:36:40.680
And if you don't have the facts, you will, you will drop.
00:36:45.640
You're not going to stop bullying on any, you know, whether it's corporate bullying
00:36:49.660
or academic or in high schools, you've got to make kids stronger because bullies will
00:36:55.060
always be there and bullies know how to find the weak.
00:36:58.880
And if you don't have something to come back at a bully with to say, no, I am, this is what
00:37:03.380
I know about myself, you become the prey of the bully.
00:37:10.680
You know, I did an interview two, three years ago at the local station here about bullying
00:37:14.780
and, you know, at Richardson High School, we run an out-of-school suspension program there.
00:37:19.780
And I basically told, you know, this mother that I was dealing with, you know, as part
00:37:23.740
of the interview, I said, take your kid and let him, you know, do martial arts.
00:37:27.280
If you want to help your kid not get bullied on the way back from school, you get your kid
00:37:32.560
He may not be big physically now, but teach him how to protect himself.
00:37:36.740
Teach him something that he's going to learn that he can counteract that, not have to run.
00:37:42.580
You know, he doesn't run fast enough to outrun these bullies.
00:37:49.860
Find a place where you can demonstrate capacity and can demonstrate how you can impact and touch
00:37:56.580
So when you do that, you always have a place where you shine.
00:37:59.600
You've always got a place where you have something to give that's important to life.
00:38:03.880
So you're saying bullying is something that's inevitable.
00:38:08.220
And so forget about as a kid coming up, bullying as an adult.
00:38:11.560
So what is a solution to prevent bullying from happening to you?
00:38:20.240
No matter if you're six years old, 15 years old, 22 years old, or 45 years old.
00:38:27.360
And I'm not saying bullying as in, hey, you're driving to work.
00:38:36.800
But, you know, and if you don't know that you have something exceptional and somebody says,
00:38:42.900
you're useless, you are fat, you are this, you, if you don't know what you've got, again,
00:38:52.220
What do you mean by you don't know what you've got?
00:38:53.840
Is it like if you don't know what you have to offer to the world, what do you mean when
00:39:00.000
She doesn't, you know, all she can do is show her boob.
00:39:11.500
When you're bullied and things are said about you that are untrue and you have to try and
00:39:16.680
react to the untruth of something, you can never win.
00:39:19.640
You've got to pull, but you've just got to let it go.
00:39:26.500
How do you defend an accusation that has an assessment?
00:39:29.180
But if you don't say anything, then that becomes a truth to most people because you didn't defend
00:39:33.400
Because if you, you talk about the current administration, you know, the guy, he doesn't
00:39:40.540
So are you saying what he's doing in that approach may not be most effective?
00:39:45.020
Because a lot of times I'll have, yesterday we did a meeting with this lady, phenomenal
00:39:51.400
We brought her in to kind of take the culture of home office because we have sales and we
00:39:56.420
So we brought her in as a mediator to kind of see what she can do to bring out the best.
00:40:04.780
We've been dealing, we've been going through with this for a few weeks.
00:40:06.820
And yesterday we sat down, we had this conversation and everybody kind of started saying, well,
00:40:10.980
you know, we're this and we're that, we're this.
00:40:13.200
Then she went through the deck and she said, here's what these people said.
00:40:19.880
So nobody could tell who was frustrated with what, right?
00:40:22.880
So then I paused and I said, I want you guys to know something here.
00:40:26.320
You know, the seven things here, I'm going to stop, pause, and I'm going to address it
00:40:30.440
with everybody because if I don't, this, that is someone's truth, but it's not the truth
00:40:40.480
Do you guys have any challenge with these seven?
00:40:42.300
So I kind of went through the points I have to make.
00:40:43.820
Then enough people came in and we realized who some of the people that said these statements,
00:40:50.340
But you're saying is if somebody says something, if it's not the truth, you're saying don't defend it?
00:40:55.780
Well, in most circumstances, I mean, really, I mean, many years ago, I was accused of something
00:41:01.980
It took three years for it to figure out and almost 20 for all the truth to come out.
00:41:08.700
What I had to focus on is what I knew, that I was a father and I was going to be present
00:41:23.120
Ultimately, you've got to choose what you value in life.
00:41:25.960
Would you have done anything differently with that on what accusations happened with you?
00:41:31.960
I mean, to be accused of something untrue, you know, I had to go to court and I had to
00:41:45.160
People get on there and they say what they say.
00:41:47.060
I don't have time to go through 700 comments and they tell me, oh, here's what happened.
00:41:55.060
I don't have time to go through all that stuff.
00:41:56.820
But if a person who is a credible person and is a known person decides to attack and
00:42:03.920
they start fabricating some words and saying, you know, here's what they're doing, creating
00:42:07.480
rumors, defamation of character, whatever you want to call it.
00:42:13.640
I have a sister at the moment who's dealing with an issue like that.
00:42:16.100
And, you know, she's had to seek legal counsel for that and is going to be dealing with it.
00:42:22.220
But it's hurt her ability to function as a professional, you know, for 30 years, no
00:42:29.120
And then has to have someone, the husband of the person she has the issue with, go to
00:42:42.320
But I think ultimately it's what do you know at the core of who you are that is strong,
00:42:48.960
And I think we get so distracted from really engaging and impacting the lives of other
00:42:55.740
There will always be critics in our lives that will never stop.
00:42:59.180
There will be people who will hurt us the more successful you become.
00:43:02.640
There will be people who will want to hurt you.
00:43:04.440
And so the choice is how much time do you give to them rather than going and finding
00:43:10.300
more opportunities to grow and develop your business and grow and to develop your relationship.
00:43:17.680
You know, it's the same with personal relationships with the husband and wife.
00:43:23.360
But, you know, I know with my wife that I have full trust in her.
00:43:26.700
I didn't for many years because of what happened with my first marriage.
00:43:43.620
I don't, I have no fear of what my wife will do.
00:43:48.940
And she has no fear of what I will do while she's away.
00:43:55.980
Was it accusations or, you know what I'm saying?
00:44:04.000
Rather than, you know, I think so much in terms of relationship, we get attracted to people.
00:44:12.840
And what I really learned in the many years I was not married is that when I look to be in relationship with someone,
00:44:20.080
I want them to know who I am, the best of who I am, to describe my strengths, have people that know me be able to authenticate that truth,
00:44:29.760
that I have a track record, that she can see me in action in the different parts of my life, that I can see her, that I know her for who she is.
00:44:37.660
Not for her pain, not for her failings, not for any—those things are all common to life.
00:44:53.340
What you give to relationship, not what you have to fix in the other person.
00:44:59.080
But you—for a second, I'm like, I'm out of church, and Pastor Mark is speaking right there, and he's saying—
00:45:08.720
I know you and I were talking earlier, and you said that Howard Schultz's name came up, right?
00:45:14.860
We were talking about Howard Schultz, and we're talking about—I don't know how Howard Schultz—how did Howard Schultz come up?
00:45:19.740
I did work for his company, Maveron, back in the late 90s.
00:45:25.940
Yes, you work with his Maveron, with the venture capital company.
00:45:28.700
And then the conversation went from there to, you know, him running for office, and I said, I don't think Howard Schultz knows how to answer tough questions.
00:45:42.040
Maybe some of these guys are better one-on-one people than they are—what do you call it?
00:45:45.920
Camera-on-you people, because there's two different types of—
00:45:48.280
Yeah, there's people—there's people I've seen one-on-one that are unbelievably powerful.
00:45:56.520
And then there's people I've seen that are incredible on stage.
00:45:59.260
You put them one-on-one, they're so nervous with you.
00:46:02.360
So, obviously, Howard doesn't build a company of 400,000 employees not being good one-on-one.
00:46:09.040
You don't build a company of 400,000 employees and go and do where Starbucks now is everywhere.
00:46:17.320
Then you said you were part of a board where you were in a room—correct me if I'm wrong.
00:46:23.760
You had to report to the board with—it was yourself to report to the board, Melinda Gates—
00:46:34.080
So, how was that when you were dealing with, you know, three personalities?
00:46:39.360
One is the wife, and now they run the Gates Foundation and two trillion-dollar company guys.
00:46:46.680
And the number one coffee company in the world.
00:46:48.960
How was that, watching all these personalities there corresponding and working together?
00:46:54.900
It was actually really very controlled, very quiet.
00:46:58.780
Dan Leviton, who's the CEO of Maveron, really controlled most of it.
00:47:06.060
You know, the Gateses had invested in it because it was healthcare, early dot-com trying to
00:47:11.860
deliver medicine, you know, over the internet and over phones.
00:47:17.100
But Jeff Bezos was very young in his business back then.
00:47:20.100
Simply had the warehouse, was only doing books.
00:47:26.860
Oh, so that's only a few years after he had been around.
00:47:32.700
And he was already being seen by, I think, the other tech giants at that time as being
00:47:41.220
And Melinda Gates was very, very kind, very thoughtful.
00:47:54.380
I mean, very strategic and also very, I think, very strong as a personality in a boardroom like
00:48:25.360
I think Schultz is someone who just, who works very hard, who will not give up under any circumstance.
00:48:30.840
I think Bezos is the same, but Bezos has a far greater vision and is far more expansive
00:48:39.920
Where Schultz has really, he's got one product and he's developed that one product into something
00:48:45.180
that has scaled, kind of, but it's still the same product.
00:48:48.560
Now, what's crazy about where you live, Seattle, I mean, you're talking about Bezos, Gates,
00:48:53.680
I mean, that's, and then obviously you have the rest of the names.
00:49:02.440
But that is a, I mean, two out of the four trillion dollar companies are out of the same
00:49:09.540
It's like REI, which are much smaller, but there are a lot of great, I mean, amazing companies.
00:49:17.140
It's kind of like pure fluke, like, you know, Armenians, I'll tell you a funny story.
00:49:21.260
Every Middle Eastern Armenian lives in Glendale, California, right?
00:49:26.760
The other day I spoke at Modesto with a thousand people, a couple hundred Assyrians showed up
00:49:32.080
Or, you know, you have Iranians, Persians live in Beverly Hills or Santa Monica, right?
00:49:44.400
Vancouver and Seattle, where the world's greatest serial killers hail from.
00:49:48.140
So, I don't know whether to stay inside all day thinking through issues and it's, you know,
00:49:58.320
You know, I would be curious to have somebody do, because, you know, they did a study on
00:50:01.120
why Silicon Valley and how that became what it is.
00:50:03.800
And now they're trying to do it to Austin and Atlanta's music, Nashville's music, some
00:50:14.320
I've heard many different things about Bill Gates, right?
00:50:17.260
Personality-wise, you see Steve Jobs and you say, oh my gosh.
00:50:20.600
I mean, I've heard Steve Jobs throw stuff around and we watch the movies about Steve Jobs.
00:50:27.940
It was like, almost like a year, two years that all these movies were coming out about
00:50:36.840
You just kind of read about who he was and I hear that his temper was out of control
00:50:42.360
where he was almost maniacal about what he wanted to do.
00:50:45.760
So, having worked with a lot of these folks, some of them were billionaires that you worked
00:50:49.460
with that were associated with some of these companies, what can you tell us about Bill
00:50:56.960
I know a lot of people who worked really closely with him.
00:51:00.780
Because I got to Seattle in 91 and Seattle, you know, Microsoft was big but it wasn't nearly
00:51:06.340
And I've worked with a lot of people, you know, early hundred employees and whatever
00:51:11.220
But I think he has something that's called Asperger's, which is generally very, you know,
00:51:17.400
analytical and very strong academically in terms of the sciences and obviously computer
00:51:23.480
But as strong as they are in the intellect and the scientific part of life, the logic,
00:51:30.100
it almost diminishes their social capacity and their emotional capacity.
00:51:35.260
So, the boundaries and they wouldn't worry about saying something that would hurt somebody
00:51:58.540
You know, I'd go to the campus of Microsoft and I spoke to the head of HR many years ago.
00:52:04.480
And she actually said, you know, one of the things we value with people is ADHD and ADD.
00:52:12.600
We want people who can work and they can almost work in hyperstates for a few days.
00:52:17.160
Because that's really the DNA of what Microsoft was in the early days.
00:52:22.660
And they would be found under a desk after a few days.
00:52:31.140
And if you get the job done, you get the project done.
00:52:43.040
When the project's done, you actually go through an interview process to be involved in new projects.
00:52:51.060
You know, you can actually very often choose to move around.
00:53:11.180
And it talked about the level of craziness and success in America.
00:53:17.100
And he talked about bipolar, ADHD, hypomanic, hypomanic, then Asperger's.
00:53:31.220
So all of these things you read about and you say, you know, there's even autism.
00:53:35.100
There's a certain level of genius in it, right?
00:53:37.200
So I've worked with a few people that had Asperger's and it was very interesting because nothing hurt.
00:53:44.640
It was just very logical, no emotion, none of this stuff taking place.
00:53:49.180
And in that kind of an environment, do you almost see like a threat between the guys that make it to the highest level?
00:53:54.100
That they have a higher level of threshold for pain and they don't really get respond too much emotionally?
00:54:03.680
I don't think in a lot of the industries, I think it's like that.
00:54:07.600
I think a lot of great CEOs are very socially aware and very emotionally intelligent.
00:54:14.560
But I think being married to Melinda Gates, who is very much that way, I think has really helped him.
00:54:20.400
I think a lot of other CEOs may not, you know, Gates obviously didn't go to college.
00:54:26.600
He knew what he knew, you know, and they really couldn't teach him much.
00:54:32.060
But I think a lot of other CEOs really know how to manage people.
00:54:39.980
He understood, you know, the technical world and he was brilliant at that.
00:54:45.220
And he got other people around like Ballman and others who, you know, was really just interesting characters.
00:54:56.420
Did him and Paul Allen balance him out a little bit?
00:55:01.500
I mean, he got sick and I think he got leukemia or something and basically left.
00:55:14.580
Yeah, experience music project or the big monstrosity of the Space Beetle he created.
00:55:25.040
Yeah, I remember when I was at Venice and his yacht was there.
00:55:27.800
He has a, I don't know if you call that a yacht or a ship.
00:55:32.060
It's a $150 million yacht slash ship with a helicopter, you know, pad on the top of it.
00:55:38.260
You know, when you read about all these personalities, how much in Seattle is there recruiting like
00:55:44.900
Seattle, you know, Microsoft people recruiting, Amazon people recruiting, is there a lot of
00:55:55.180
Microsoft's really been reinvented with Nadella coming in there.
00:56:00.600
But a lot of the old established talent at Microsoft has gone to Amazon.
00:56:06.520
Is there like a, is it like, you know, Red Sox, Yankees type of energy or at this point,
00:56:14.640
But, you know, when you are taking major talent from Microsoft and, you know, building out,
00:56:21.740
you know, essentially what Nadella was trying to do with the cloud.
00:56:25.120
And they've done that at Amazon by taking many of the top talent at Microsoft.
00:56:30.000
I think there's, it's good competition, but obviously Amazon is so much bigger in terms
00:56:36.180
of what they are doing and how they, you know, how they view the world.
00:56:40.660
And Microsoft, you know, Nadella has done really great things with Microsoft.
00:56:46.200
Very impressive because there was a time where a lot of people said Microsoft is done,
00:56:49.520
you know, if they come out with these free softwares, the Googles, and they put them
00:56:53.240
out there and what is Microsoft going to do to make money?
00:57:04.700
Because I know we were talking about how Amazon gets even more data than Google does.
00:57:09.880
How do you view what Amazon is doing right now?
00:57:11.820
Because I know they're dominating the marketplace.
00:57:16.080
I think they're almost like what Microsoft was back when Gates was in his 20s and 30s.
00:57:21.080
They're absolutely ruthless in their quest for really perfection and be able to gather data.
00:57:30.140
The closer to perfection, the closer to asking questions about everything, and I think they've
00:57:36.600
really honed the science of trying to figure out the right questions to ask, and they're
00:57:40.900
asked constantly, and people are pushed to answer them.
00:57:46.940
You are pushed to a conclusion, to an answer, and you're not allowed to just let things progress
00:58:03.700
Is it a place where if I work at, am I going to Chase to add it to my resume, or am I going
00:58:09.000
because I'd like to work at this place for 10 or 20 years?
00:58:11.540
I don't think anyone has worked at Amazon for that long time.
00:58:14.960
I think that really the understanding is with Amazon, you're there for two years.
00:58:22.740
I've got friends who are recruiters for Amazon, and I regularly have people who come out of
00:58:27.360
UTD and Dallas, and SMU, that I extend to some of these recruiters.
00:58:32.180
They get hired, and everyone wants to work for Amazon because there's always more work.
00:58:37.080
And they pay them decently, but it is very high pressure.
00:58:49.040
You don't repeat the same thing more than once or twice.
00:58:54.600
And the demands really are, you have got to do what they want you to do.
00:58:58.800
And they don't apologize because they see themselves as the, you know, they are the best
00:59:06.260
And to some extent, they're proving it out if you want to look at the externals.
00:59:09.780
But I know a lot of people who've left there very burned out, who are at Microsoft for
00:59:14.860
15, 20 years, who within two years at Amazon are, you know, they may be in their mid to
00:59:26.480
And they don't have to do anything, but they don't want to do anything.
00:59:29.660
And I think that's somewhat problematic because I think people always need to know that they
00:59:38.140
Is there any element of fun and any element of recognition, any element of, man, you're
00:59:46.240
doing a great job, so proud of you, any element of that or no?
00:59:49.220
If we're seeking perfection, the game's got to be at a whole different level.
00:59:51.720
I think it's more the recognition is you performed.
01:00:00.520
I primarily, I mean, from what I know, and I really do, I play cricket in Seattle.
01:00:07.240
I was a cricket, I played with a lot of these guys, saw the Microsoft cricket teams.
01:00:12.000
So I got in with a lot of the guys who are really high up at Microsoft.
01:00:16.300
And I connect with them whenever I go back to Seattle.
01:00:18.520
We always get together and we go out to eat and I'll go watch them play a game.
01:00:24.860
You know, I'm older than most of them, but they tell me the stories.
01:00:32.780
You know, in data, the guy who wrote the book in SQL Server, Caten Patel, he was hired
01:00:43.660
They're pushed and they're excited, but they get tired very quickly.
01:00:51.000
They've created a far more congenial atmosphere there.
01:00:54.360
You walk in there, there's foosball tables and there's Pac-Man machines and they're building
01:01:00.160
a cricket stadium at Microsoft and they're right next to a thing called Marymoor Park.
01:01:05.840
And it's very, it's just a lot easier as an atmosphere and as a culture.
01:01:14.700
What are your thoughts about how we are solving mental disorders today?
01:01:18.460
Because you're seeing immediate to, you know, medication, immediately we're going to all
01:01:23.120
this stuff and, you know, you don't understand.
01:01:26.600
Because I know you've dealt with this for a while.
01:01:29.040
The way that I look at it is part of what I've really got into.
01:01:42.200
Positive psychology is the psychology of human happiness.
01:01:44.900
So it says what, instead of saying what depresses us, we say what are the patterns of the things
01:01:52.440
What are the patterns of the things that make us connected with other people?
01:01:58.040
So we study things like that in education, in mental health, even in addiction.
01:02:03.440
I gave a talk to a bunch of psychiatrists and psychologists recently on addiction and
01:02:09.640
How when I've enabled people to discover talent and really engage it in a meaningful way, so
01:02:16.520
many of the addiction issues that they came to me with or some of the people that I worked
01:02:22.880
They become addicted to what is delivered back to them in life.
01:02:26.900
I think so much of psychology, when it looks at simply what's wrong, how do we fix it, is
01:02:34.220
Because so much of life is about perspective, and if I see myself as being weak, as being
01:02:41.120
less than, I am highly susceptible to being depressed, to being anxious, to being isolated
01:02:48.560
When I see myself as being important, as someone who has something to give, I have a place to
01:02:54.740
I have a place to, you know, create wealth and to give it to other people and to see their
01:03:00.100
lives change, my mental health has a far greater likelihood of thriving than me simply having
01:03:06.840
to go back and undo some sort of trauma that I really will never get a grasp on.
01:03:11.900
You can go back and you can try and figure out whatever bad thing happened to you in life,
01:03:15.680
and good luck if you're ever really going to understand it.
01:03:18.780
So you're not from the typical traditional clinical, you know, a psychologist or therapist
01:03:23.200
assistant says, hey, what affected you when you were a kid?
01:03:26.480
We've all got what we've got, and we've all, most of us got it in somewhat good measure.
01:03:34.460
Everybody has got something in their background.
01:03:36.400
They've got a loss, and they've got disappointment, and they've got hurt, and they've got pain,
01:03:46.380
And if I don't know what makes me bigger than that, all those things will make me less than.
01:03:58.280
You find out, what have I got to give intellectually?
01:04:00.860
What am I exceptional at, you know, intellectually?
01:04:12.980
When I walk into a classroom, what classes do I look forward to going to?
01:04:18.160
As I said, my oldest son, he's got his three or four close friends.
01:04:38.380
It's your ability to have people in social media put out a product that is not just thrown out there.
01:04:48.400
So it's finding, you know, how do I handle crisis?
01:04:57.140
I asked a kid the other day who was about to go to college.
01:05:03.640
Majority of kids who go to college now, if they haven't sat down and they haven't figured out why are they going,
01:05:10.100
they've got something that they want to develop and become bigger and better at.
01:05:14.600
They've got a career and a future ahead of them.
01:05:17.320
But it all comes down to, for me, it's design determines purpose.
01:05:29.200
That is, in terms of character, in terms of motive and mission in life.
01:05:41.720
We went out to lunch and you put, you know, you reached across and you touched my arm.
01:05:50.200
It can be somebody who, when you stand up and speak, you command presence.
01:06:00.760
She creates a calm presence because of who she is.
01:06:13.540
How do you, how emotionally intelligent are you?
01:06:39.160
You know, I have lived at Starbucks in many ways for the last years, since I got to Seattle.
01:06:43.600
I go into Starbucks anywhere in this country or anywhere, anywhere, and I'll have 10 friends within a few days.
01:06:51.300
I can, there's certain Starbucks that I'll go into.
01:06:55.360
Because everybody, it's like chairs when I walk in there.
01:07:01.120
I love, you know, I actually, I go to a little African-American church here in Dallas.
01:07:12.040
The worst part of where I connect socially is if I'm at a, say, a networking event or just a small event,
01:07:19.280
when someone says, well, we want you to stand up and tell who you are and what you do.
01:07:29.940
What do, you know, I honestly will get anxious.
01:07:38.920
I've said what I've said and it hasn't touched me.
01:07:43.120
I'll be up for an hour and I'll sit down and felt like two minutes.
01:07:52.540
Find out when you, what's of audiences you speak to that are most deeply impacted.
01:08:00.480
So this is very interesting and we're very aligned on this.
01:08:06.660
Ask yourself what kind of people you get along with, who you don't, why don't you, what causes, what happened there.
01:08:13.600
It's repetition with gathering data about yourself, which is somewhat forensics that you've got to do on your own self.
01:08:25.440
What do you have to offer emotionally and socially?
01:08:37.360
I'm actually rewriting it at the moment, but it's on Amazon and I'm actually putting the Spice whole analogy into it and shorting it.
01:08:51.400
I'll put the links below as well so they can go reach out to you.
01:08:53.820
The best way for their own personal discovery is the MyLifeScene.com.
01:08:57.860
It's very similar to what Jordan Peterson does.
01:09:07.920
64 different videos and tests and integration into your life to take you through the whole spies analogy.
01:09:14.400
And you profile your life just like an FBI profiler would profile a criminal.
01:09:19.020
You profiling what's right and great and exceptional about your life.
01:09:27.900
And by the way, if you haven't already subscribed to Valuetainment on iTunes, please do so.
01:09:35.520
And if you have any questions for me that you may have, you can always find me on Snapchat, Instagram, Facebook, or YouTube.
01:09:43.300
And I actually do respond back when you snap me or send me a message on Instagram.