There are three types of salespeople out there that don t get the kind of results they want in sales. 1. Oversellers 2. Afraid to offend you 3. Don t sell 4. Presenters
00:00:00.000There are three types of salespeople out there that don't get the kind of results they want in sales.
00:00:26.100Let's talk about the first kind, the oversellers.
00:00:28.580These are people that are willing to say anything, misrepresent, they're willing to over-promise, under-deliver, bash the competitors, spread rumors about the competitor, just to get you to buy their product.
00:00:57.620Great, I've given you the facts, given you the features, given you the benefits, but they don't ask the questions that they need to ask so they're not prepared.
00:01:16.720They're willing to say whatever they can.
00:01:18.080The challenge with them is they typically had a bad example of somebody they shadowed that did all the bad things salespeople do and they duplicated that habit.
00:01:27.900Or they have an understanding of what you're supposed to do in sales, like say anything to make the sale.
00:01:37.560If those two things can come back and built on the solid foundation of values, principles that work in the world of sales, they can have a long-term career.
00:01:45.140If not, you'll be out of sales in no time.
00:01:47.480The undersellers are typically shy or they don't believe in their product.
00:01:52.560And if there's one thing I can tell you, one of the most expensive habits you could have is to be shy.
00:01:58.480One of the most expensive traits in the world is to be shy.
00:02:01.700If you are afraid to ask the question, look, some of the best people I buy products from are naturally shy, but I buy it from them because I trust them, okay?
00:02:19.800They had to sell the software, the website, the product, the philosophy.
00:02:24.220They had to sell the idea that Amazon's going to put eventually Borders and Barnes and Noble out of business.
00:02:29.460They had to figure out a way to do it.
00:02:31.300So shy people, if you're shy, someone kind of timid, I don't believe in a product, go do whatever you can to study the product so your conviction is 100%.
00:02:38.220So you know you can sit out, talk to anybody, and your eye's going to look at them without being nervous about it.
00:02:42.560Or start asking tougher questions and stopping so nervous about, worried about rubbing people the wrong way.
00:02:47.940You've got to get the shyness out of you, or at least use it as an advantage.
00:02:52.020And last but not least, those that don't ask and they just present, this doesn't mean you're a bad salesperson.
00:02:56.400It just means you don't know how to ask the right questions.
00:02:58.540You've got to get the top 20 FAQs in your industry, frequently asked questions, and you've got to go to your closers in your company, in your industry,
00:03:05.860and find out what are the best transitional questions they ask on a call, when they prospect, when they sell, closing questions,
00:03:12.680and then start applying them to your presentations.