Dan Martell - May 26, 2023


How to build a real culture of feedback

Hosted by
Dan Martell
Never charge for your time How Iā€™d Start with NOTHING

Episode Stats


Length

40 seconds

Words per minute

257.61

Word count

175

Sentence count

18

Harmful content

Toxicity

3

sentences flagged


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

In this episode, we talk about the importance of feedback and how it can be a catalyst for growth. We also talk about how to get feedback from your audience, and how to make sure you're getting the most out of it.

Transcript

Transcript generated with Whisper (turbo).
Toxicity classifications generated with s-nlp/roberta_toxicity_classifier .
Hosts, guests, and mentioned names generated with spaCy (en_core_web_sm), reconciled against Wikidata.
00:00:00.000 People want to feel heard, seen, and appreciated.
00:00:01.980 Exactly.
00:00:02.580 I have a big problem with people like,
00:00:04.260 oh yeah, we have a culture of direct feedback
00:00:06.320 and candid feedback.
00:00:07.180 And if somebody's got a problem, 0.98
00:00:08.160 I just fucking tell them how it is. 0.99
00:00:09.460 Right. 0.99
00:00:09.820 Yeah, you also got to open the gates and take it back.
00:00:11.600 Right.
00:00:12.260 Right.
00:00:12.580 It's not a sit there and criticize other people.
00:00:14.760 It's you need to slow down and one-on-one and say,
00:00:17.720 hey, I know I've got an opportunity
00:00:19.160 and I'm only going to learn if you are kind enough
00:00:21.500 and courageous.
00:00:22.240 Honestly, I get it.
00:00:22.920 It's not, I'm the CEO.
00:00:24.440 Right.
00:00:24.660 I'm going to go first to solicit the feedback,
00:00:26.540 to create the space to then 99% of the time,
00:00:30.080 as soon as we finish that clearing conversation,
00:00:32.080 they go, got any feedback for me?
00:00:34.120 Right.
00:00:34.520 Well, I mean, if you're asking,
00:00:35.960 yo, I want to know, I want to get better
00:00:37.480 just like you did with me.
00:00:38.660 Yeah.
00:00:38.940 Cool.
00:00:39.500 Well, I got a few things written down.