No old problems. New problems only.
Episode Stats
Words per minute
271.34833
Summary
In this episode, I talk about the importance of creating new problems to solve old problems, and how to solve them in order to make them better. I also talk about how to make sure that the problems you are trying to solve are the ones you want to solve the most.
Transcript
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i always tell my team new problems only i'm okay with problems but i want new problems
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when somebody comes to me with a problem i teach this in the book the 131 rule what's the one
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problem we're discussing right now what problem are we trying to solve then it's what are the three
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viable options that you've actually researched and looked into to solve that problem and then
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the last one is what is the thing that you're going to recommend to me out of those three that
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you want to move forward then i take all that time back and then i go and i say how did that even
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become a fire and then i spend time on the fire prevention i look at the standard operating
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procedure i look at the rhythms in my company i look at the meeting cadences i go how can we
00:00:32.320
improve the process so that these moments never happen