What if every CEO defaulted whenever something came to them to first asking, what would you do? It'd be huge. This is why it's the Law of the Lid. John Maxwell talks about this in 21 Irrefutable Laws of Leadership. The business will grow to the degree that the owner invests in themselves to become the person who can deal. And that's why some people really get the starting phase. They can come in and create some level of results from chaos. But as soon as there are people and emotions involved, that's their LID.