Valuetainment - ＂Do Something For It＂ - Tipping Culture GOES WILD With 30% Digital Guilt Trip

00:00:00.000 America's tipping culture spirals from 15% to 30%

00:00:04.520 as digital guilt trips kick in.

00:00:08.020 Rob, can you run a poll?

00:00:09.320 Is this about Moyles?

00:00:10.120 How people actually treat these things,

00:00:12.680 because I see it now every...

00:00:14.660 I'm buying clothes, they're asking for tips.

00:00:16.180 I'm like, I just bought clothes.

00:00:17.120 To the traditional U.S. tipping went from the norm

00:00:20.500 of 15% to 20% for goods and services

00:00:22.160 has escalated from 25% to 28%

00:00:23.820 and 30% driven by point-of-sale systems

00:00:25.980 like Square, Clover Toast,

00:00:27.940 which flash preset tip buttons,

00:00:29.540 the rationale behind this is the most...

00:00:31.580 People emotionally don't want to feel cheap,

00:00:33.860 so they won't pick the lowest option.

00:00:36.180 These systems often hide the custom option,

00:00:38.980 creating pressure as the person who just rang up

00:00:41.140 flips a screen around and stands there watching

00:00:43.740 while you make their choice.

00:00:44.880 This shift term guilt tipping is fueled by technology,

00:00:48.240 inflation, and pandemic error habits,

00:00:50.080 pushing consumers to tip out out of shame

00:00:53.400 rather than appreciation.

00:00:54.780 Vinny, your thoughts on this?

00:00:55.720 Well, it's crazy that this story came up yesterday

00:00:58.520 because right before the podcast prep meeting,

00:01:00.840 I was at Starbucks, and I'm not even joking,

00:01:03.840 I just went in for a muffin.

00:01:05.620 The girl went right there. 1.00

00:01:07.240 A muffin?

00:01:07.900 A muffin.

00:01:08.420 A banana.

00:01:09.080 Banana.

00:01:09.720 Right there, Tom.

00:01:10.920 Grabbed it, gave it to me,

00:01:12.580 swung the thing around,

00:01:13.360 and the options were 25, 28, and 30.

00:01:16.560 And I was like, are you...

00:01:18.120 And they're looking at you like a puppy,

00:01:20.480 and I was like, listen, you didn't do any...

00:01:22.840 If you grab the muffin,

00:01:24.400 because I like it warmed up,

00:01:25.320 if you grabbed it and you threw it to some other barista,

00:01:28.120 like, you know, the fish vendors,

00:01:29.400 and you grab it and they slammed it in the microwave,

00:01:31.760 I'll give you 25%.

00:01:33.560 But 30%, it's absolutely ridiculous.

00:01:36.280 And you know what it makes me feel like?

00:01:37.440 Like, you know that awkward, uncomfortable moment?

00:01:40.140 Rob, have you guys been to Publix

00:01:41.700 in, like, the past couple months

00:01:43.660 where you're standing there checking out,

00:01:45.500 getting your groceries,

00:01:46.440 and then loud as hell, 0.70

00:01:47.800 the girl that's running it goes, 1.00

00:01:49.120 would you like to donate to the children's hospital?

00:01:51.260 And it's just a moment,

00:01:52.700 because everybody looks at you,

00:01:54.160 and you're standing there with ice cream and lottery tickets.

00:01:56.180 You're like, I can't...

00:01:57.120 I can't afford it.

00:01:58.720 What a cheapskate.

00:01:59.460 See, everybody hates you,

00:02:00.900 but it's just putting me in that awkward situation.

00:02:02.860 If I want to tip, I'm going to tip,

00:02:04.280 but you have to do something for it.

00:02:06.080 You literally can't grab something.

00:02:07.360 You got to dance.

00:02:08.000 You got to do something.

00:02:08.780 You know what somebody told me the other day, too?

00:02:10.420 They went to go strawberry picking in California.

00:02:13.600 I'm not joking.

00:02:14.360 You know, when they go to check out the thing,

00:02:15.900 it was 25...

00:02:16.260 Bakersfield.

00:02:17.080 I think it was somewhere like Bakersfield.

00:02:18.240 25, 30, 35% on the thing to tip

00:02:22.560 for you going to pick your own strawberries.

00:02:24.360 I went into the field here.

00:02:25.460 I picked my own berries.

00:02:26.280 No, Tom, but listen,

00:02:27.280 but I was sitting here watching you,

00:02:28.540 giving you that good positive energy

00:02:29.960 for you to pick the right ones.

00:02:31.020 Remember when I told you,

00:02:32.100 no, stay to the right.

00:02:33.700 Stay to the right.

00:02:34.500 That's 30%.

00:02:35.760 It's unbelievable.

00:02:36.960 Adam, your thoughts on this tip.

00:02:37.980 Yeah, well,

00:02:39.600 do you ever go to a store

00:02:40.600 and you order Starbucks, whatever it is,

00:02:42.940 and they flip the thing around,

00:02:44.740 and then it's just like,

00:02:45.640 you feel like Clint Eastwood

00:02:46.820 and the good, bad,

00:02:47.360 and they're like...

00:02:48.560 Awkward.

00:02:50.660 10, 20, or 30%.

00:02:52.720 I'm like, dude,

00:02:53.720 all you did was hand me a sandwich.

00:02:56.300 You provided no value.

00:02:57.700 You turned around and did this.

00:02:59.520 I'm not tipping you $7

00:03:00.940 because you gave me a sandwich.

00:03:03.080 It's not happening right here.

00:03:04.780 So I feel you on this.

00:03:06.620 It's making things very awkward.

00:03:08.880 You know, Trump talks about

00:03:09.800 no tax on tips.

00:03:11.280 We're not going to have any tax on tips.

00:03:13.060 How about no tips for no value?

00:03:15.020 If all you did was flip this,

00:03:17.300 I'm not going to do

00:03:18.140 a Russian roulette standoff

00:03:19.480 with you right now

00:03:20.220 to give you $7

00:03:21.760 for handing me a sandwich.

00:03:23.680 Save that money.

00:03:24.080 What's...

00:03:24.360 I mean, you Uber.

00:03:26.200 You Uber.

00:03:27.020 That's something like...

00:03:27.740 The guy's driving me somewhere safe.

00:03:29.800 You know what I mean?

00:03:30.240 You tip, correct?

00:03:32.460 Safe.

00:03:33.420 Careful out there, buddy.

00:03:34.720 But you know what I'm saying?

00:03:35.440 Like, you tip.

00:03:35.880 Like, what are the top...

00:03:37.180 So Uber driver's performing a service,

00:03:38.840 number one.

00:03:39.360 That's what I'm saying.

00:03:39.700 And there's a fee for the service.

00:03:40.600 And you know that the service fee

00:03:42.360 goes mostly to Uber.

00:03:44.480 And there's a part for him.

00:03:45.560 But when you get into Uber

00:03:46.720 and they say,

00:03:47.760 is the temperature okay for you like this?

00:03:49.980 Yes.

00:03:50.260 Okay.

00:03:50.520 He's giving me a service.

00:03:51.720 Would you like music on?

00:03:53.280 I've got...

00:03:53.820 And there's sometimes

00:03:54.300 Sirius satellite radio

00:03:55.640 and they'll say,

00:03:56.540 would you like...

00:03:57.540 And I'll say, no, thank you.

00:03:58.720 I'm going to make a call

00:03:59.620 and everything.

00:04:00.200 But they're being very nice

00:04:01.140 and they're polite.

00:04:02.140 And there's a bottle of water

00:04:03.560 and then there's...

00:04:04.600 The mints.

00:04:04.980 Mints.

00:04:05.560 And it's clean.

00:04:06.760 Yes.

00:04:07.240 I appreciate that.

00:04:08.200 Yeah.

00:04:08.440 This guy's working

00:04:09.560 and so now he's going to drive

00:04:11.120 30 minutes from the airport for me.

00:04:13.300 You know what?

00:04:13.660 I'm going to give him a tip.

00:04:14.500 Yeah.

00:04:14.840 Especially if he's a safe driver

00:04:16.160 and it's a safe ride

00:04:16.920 and it was clean and everything.

00:04:18.120 Now you're tipping for experience

00:04:19.660 and effort above neutral.

00:04:22.020 Yeah.

00:04:22.300 The only time I give a tip

00:04:23.780 when I'm doing an Uber in Miami

00:04:25.600 is if they speak English

00:04:27.100 because no drivers speak English in Miami.

00:04:31.940 Zero.

00:04:32.300 None.

00:04:32.640 If you speak English

00:04:33.600 and you're driving Uber,

00:04:35.440 no offense,

00:04:36.600 you need to find a better profession

00:04:37.760 because you get paid

00:04:38.740 on the amount of value

00:04:40.040 that you can provide.

00:04:41.260 Why do they not pay maids 0.98

00:04:42.620 a lot of money?

00:04:43.180 Because anybody can clean a floor.

00:04:45.040 Anybody can drive a car.

00:04:46.280 And I know that I'm coming

00:04:47.180 at the English-speaking

00:04:48.320 mi gente out there,

00:04:50.360 but anybody can drive an Uber.

00:04:51.820 I don't even know how these people...

00:04:52.700 These people are probably

00:04:53.600 not documented.

00:04:54.860 If I needed to...

00:04:55.660 I would like to see

00:04:56.520 what Uber's doing 0.98

00:04:57.220 in their hiring process.

00:04:58.640 Not one Uber driver in Miami

00:05:00.280 hablas inglés.

00:05:01.700 Well, Chile...

00:05:02.240 They say hablas espanol,

00:05:03.260 which I do.

00:05:03.820 How do we go from tipping

00:05:04.920 to racial profiling?

00:05:05.580 I'm just letting you know.

00:05:06.700 Adam, what's your point?

00:05:07.480 I'm just letting you know, Tom.

00:05:08.860 You've probably been

00:05:09.300 in an Uber twice in your life.

00:05:10.520 Let the expert handle this.

00:05:12.220 They need to handle...

00:05:13.120 Actually, how many times

00:05:13.780 do you think you've been

00:05:14.240 in an Uber or Lyft?

00:05:15.040 Oh, I mean,

00:05:15.540 I can give you the number.

00:05:16.640 Thousands and thousands

00:05:17.540 and thousands of times.

00:05:17.980 Give me a number.

00:05:18.480 Like, what is it?

00:05:18.920 5,000 times.

00:05:19.580 Oh, okay.

00:05:19.940 Got it.

00:05:20.260 5,000 times.

00:05:21.040 Yeah.

00:05:21.560 Yeah.

00:05:21.780 That's a...

00:05:23.200 So, 5,000...

00:05:24.120 The average amount is what?

00:05:26.080 10 bucks?

00:05:26.620 20 bucks?

00:05:27.060 30 bucks?

00:05:27.600 No.

00:05:28.400 For me?

00:05:29.180 Yeah.

00:05:29.400 I live in Miami, Pat.

00:05:30.400 I don't know just...

00:05:30.440 So, what would you say

00:05:31.000 the average is?

00:05:31.320 What's the average?

00:05:31.860 40 bucks?

00:05:32.560 Okay.

00:05:32.780 So, 200 grand on 5,000...

00:05:36.400 So, 200 grand spending

00:05:37.760 how long?

00:05:38.320 10 years?

00:05:40.180 It's been about 10 years, Pat.

00:05:41.380 10 long years.

00:05:41.680 So, if you had an $800

00:05:43.020 monthly payment,

00:05:44.340 so it's cheaper

00:05:45.100 to own a car than Uber.

00:05:46.640 100%.

00:05:46.960 Well, here's the interesting thing.

00:05:48.000 100%...

00:05:49.000 This guy could have

00:05:49.980 bought a Bentley.

00:05:51.900 I could buy a Bentley.

00:05:53.300 With a chauffeur!

00:05:54.740 With a chauffeur!

00:05:55.980 Oh, oh, oh.

00:05:57.340 What does a car run on?

00:05:58.560 Gas?

00:05:59.120 Don't you need insurance?

00:06:00.540 Don't you have a...

00:06:01.000 No, Rob, Rob,

00:06:01.880 you never got a ticket?

00:06:02.820 Don't worry about it.

00:06:03.060 Keep over it.

00:06:03.320 Didn't you have a flat tire

00:06:04.300 the other day?

00:06:04.680 I got you, buddy.

00:06:05.360 I got you.

00:06:05.920 You keep doing...

00:06:06.720 Yeah, but you keep doing...

00:06:07.340 Going there was no way

00:06:08.000 speaking English, Adam.

00:06:08.820 So, for...

00:06:09.340 You know, listen...

00:06:10.080 Yeah.

00:06:10.280 Do you guys know

00:06:10.780 what day today is?

00:06:11.500 Does anybody know

00:06:12.000 what day today is?

00:06:12.860 Today happens to be

00:06:16.960 the National Lemonade Day, okay?

00:06:19.940 So, when you think about

00:06:21.220 the National Lemonade Day,

00:06:22.640 we launched this campaign

00:06:24.160 a few months ago.

00:06:24.880 If you remember,

00:06:26.080 the...

00:06:26.460 Rob, if you can go to it,

00:06:27.600 it was the Zested Forward

00:06:29.860 Lemon Box,

00:06:31.000 which ended up becoming a hit.

00:06:32.640 And we got so many

00:06:33.580 awesome stories

00:06:34.400 and testimonies.

00:06:35.600 The other day,

00:06:35.980 I was reading all the reviews

00:06:36.920 at the bottom

00:06:37.440 of what stories people were saying

00:06:38.820 and the reaction

00:06:39.780 they got from folks.

00:06:40.580 It's absolutely awesome.

00:06:41.940 I'm going to read this to you.

00:06:43.040 Imagine someone's

00:06:43.840 having a bad day.

00:06:45.000 Things are not going

00:06:45.700 the way they want it.

00:06:46.440 This box shows up.

00:06:47.940 Valuetainment.

00:06:48.640 They open it up

00:06:49.660 and there's a message there,

00:06:51.640 okay?

00:06:51.940 An inspirational message there

00:06:53.260 that they hear.

00:06:54.440 And then,

00:06:54.980 outside of the inspirational message,

00:06:56.760 there's a few items.

00:06:58.360 A Zested Forward hat,

00:07:00.200 Future Looks Bright hat,

00:07:01.360 a few other items,

00:07:02.780 and it's a way...

00:07:04.400 What is that audio, Rob?

00:07:05.940 Is that Adam?

00:07:06.900 You?

00:07:07.320 Okay.

00:07:08.000 So,

00:07:08.800 I want to read

00:07:09.340 some of these stories to you

00:07:10.540 of people who use this

00:07:12.280 and send it to others

00:07:13.180 and what their experience was

00:07:16.020 from the people

00:07:16.520 that received it.

00:07:17.840 So,

00:07:18.200 here's one.

00:07:18.780 Hello.

00:07:19.220 Yes,

00:07:19.540 yes,

00:07:19.820 yes.

00:07:20.440 Amazingly,

00:07:20.960 Zest,

00:07:21.500 help me surprise.

00:07:23.220 Help me to surprise

00:07:24.220 gentleman who has

00:07:25.100 everything and more

00:07:26.160 for his 90th birthday.

00:07:27.420 That's awesome.

00:07:28.360 He was looking

00:07:29.080 and listening to Patrick.

00:07:30.280 Never seen anything like that.

00:07:31.720 Whispered.

00:07:32.560 Great idea.

00:07:33.680 Touch the heart.

00:07:35.020 Me too.

00:07:36.620 Thank you.

00:07:37.300 My appreciation

00:07:37.840 is going out to you.

00:07:39.600 Lilia.

00:07:40.300 Okay?

00:07:40.620 So,

00:07:40.760 that's one right there.

00:07:41.540 Next one.

00:07:42.420 My sister-in-law

00:07:43.200 is going through chemotherapy.

00:07:45.020 She was very surprised

00:07:46.020 and blessed by the gift.

00:07:47.500 Thank you for thinking

00:07:48.260 of such a lovely gesture.

00:07:49.820 God bless you.

00:07:50.900 Here's another one

00:07:51.580 from Eric Stewart.

00:07:53.520 My customer is going

00:07:54.560 through some hard times

00:07:55.540 with business and family.

00:07:57.120 The VT Lemon Box

00:07:58.080 put a smile on his face

00:07:59.240 with a heartfelt thank you.

00:08:01.100 Great idea, guys.

00:08:01.940 I can go on and on

00:08:02.960 and on with these stories.

00:08:04.200 Folks,

00:08:04.500 if you know a friend

00:08:05.300 or family

00:08:05.900 that's going through

00:08:06.480 challenging times,

00:08:07.880 go to vtmerge.com,

00:08:09.460 place the order,

00:08:10.640 zest it forward to somebody,

00:08:11.920 make someone's day.

00:08:12.760 Sometimes the best feeling

00:08:13.740 in the world

00:08:14.260 isn't receiving the gift.

00:08:16.360 Sometimes the best feeling

00:08:17.000 in the world

00:08:17.360 isn't you getting the promotion,

00:08:18.700 isn't you getting all of that.

00:08:19.800 Sometimes it's just doing it

00:08:20.580 for somebody else.

00:08:21.660 So, if you want to start your day,

00:08:22.880 you know, for me,

00:08:23.460 anytime I was having a bad day

00:08:24.680 in sales the last 25 years,

00:08:26.340 the first thing I would do

00:08:27.280 when I would go through

00:08:29.180 a lot of rejections,

00:08:29.920 I would call five of my clients

00:08:31.020 or five of my guys

00:08:31.880 and I would tell them

00:08:32.800 how amazing that I would find a way

00:08:34.020 to make somebody else's day.

00:08:35.400 Then my spirits would come up.

00:08:36.800 Then I would perform

00:08:37.560 and go out there

00:08:38.180 and, you know,

00:08:38.520 make my calls

00:08:39.140 and meet with my clients

00:08:40.420 that I needed to.

00:08:41.080 So, if you want to be able

00:08:42.080 to do that for somebody else,

00:08:43.600 send this to someone.

00:08:44.740 Not only will you bless

00:08:45.620 someone's day,

00:08:46.140 but it's going to come back

00:08:46.800 and do the same thing to you.

00:08:48.120 So, that's one.

00:08:48.680 Number two,

00:08:49.620 August 27th,

00:08:50.620 I want to remind you guys

00:08:51.740 of what's happening here

00:08:52.740 on the campus.

00:08:54.040 August 27th,

00:08:55.760 we're giving private tours

00:08:57.240 of the entire campus.

00:08:59.040 Right now,

00:08:59.580 we're building a soccer field here.

00:09:01.140 Literally,

00:09:01.560 we're building a football field here,

00:09:02.780 one of the biggest football fields

00:09:03.840 in all of the state of Florida

00:09:05.400 that's being built

00:09:06.260 right behind me

00:09:06.940 as we speak.

00:09:08.020 Every time people come

00:09:08.900 and see our campus,

00:09:09.540 they're like,

00:09:09.880 we had no idea

00:09:10.420 you guys had nearly 200 employees

00:09:11.780 and you guys are doing

00:09:12.840 all this stuff.

00:09:13.320 Yes,

00:09:13.560 this is what we do.

00:09:14.440 Really?

00:09:14.920 Yes.

00:09:15.600 So, if you're somebody

00:09:16.560 that wants to come

00:09:17.660 and get a private tour

00:09:18.620 of what we're doing here

00:09:20.380 at Valuetainment,

00:09:21.660 line holding,

00:09:22.660 all you need to do

00:09:23.500 is have a ticket

00:09:25.000 that you bought

00:09:26.040 to go to the vault conference.

00:09:27.080 So, if you're somebody

00:09:27.620 that's going to the vault conference,

00:09:29.200 if you get a general ticket,

00:09:30.280 you can come here

00:09:30.940 to network in the hangar.

00:09:32.440 There'll be a lot

00:09:32.820 of surprises there.

00:09:33.620 But if you're somebody

00:09:34.720 that gets a platinum

00:09:35.680 or an executive,

00:09:36.520 our guys will give you

00:09:37.260 a tour of the entire operation.

00:09:39.600 Obviously, no cameras

00:09:40.560 when you come

00:09:40.960 to the executive floor.

00:09:42.280 And if you get a founder

00:09:43.320 and a CEO ticket sold out,

00:09:44.500 but if you get a founder ticket,

00:09:46.200 and even if you're

00:09:46.800 an existing CEO ticket holder,

00:09:48.240 you come through,

00:09:48.800 I'm going to give you

00:09:49.480 the tour of the entire property

00:09:51.180 multiple times

00:09:51.920 with all the other people

00:09:52.580 that are coming down.

00:09:53.620 We've already had

00:09:54.760 hundreds of people

00:09:56.080 that have registered.

00:09:56.960 This is limited

00:09:57.660 to a certain amount of people

00:09:59.140 because we're going to have

00:09:59.700 security all over the place.

00:10:01.000 If you want to go out there

00:10:01.980 and get registered,

00:10:02.740 get yourself a ticket.

00:10:03.620 Rob, how does somebody register

00:10:04.860 to put their names on the list?

00:10:06.160 I'm putting the link

00:10:06.840 in the description right now

00:10:08.060 and it'll also be pinned

00:10:08.880 in the chat.

00:10:09.500 Okay, perfect.

00:10:10.140 So he's going to put in the link

00:10:11.060 in the description

00:10:12.060 and it'll be in the chat.

00:10:13.100 So those two things,

00:10:14.380 either make someone's day

00:10:15.620 or get yourself a ticket

00:10:17.120 to go to the vault conference,

00:10:18.160 come and get a tour

00:10:18.720 of the office here

00:10:19.320 and network with nearly

00:10:20.640 400 other people

00:10:21.600 that will be here as well.

00:10:22.900 It'll be a fun time.

00:10:24.080 If you enjoy this video,

00:10:24.880 you want to watch

00:10:25.340 more videos like this,

00:10:26.280 click here.

00:10:26.660 And if you want to watch

00:10:27.340 the entire podcast,

00:10:29.000 click here.

00:10:30.600 We'll see you next time.

00:10:32.040 We'll see you next time.

00:10:32.440 Bye.

00:10:32.600 Bye.

00:10:32.900 Bye.

00:10:32.960 Bye.

00:10:33.000 Bye.

00:10:33.100 Bye.

00:10:33.200 Bye.

Valuetainment - August 21, 2025

＂Do Something For It＂ - Tipping Culture GOES WILD With 30% Digital Guilt Trip

Episode Stats

Summary

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