Dan Martell - August 22, 2023


How I deal with mistakes

Hosted by
Dan Martell
When things go bad, it’s time to probe yourself. Why process matters more than people

Episode Stats


Length

28 seconds

Words per minute

282.16

Word count

136

Sentence count

20


Summary

Summaries generated with gmurro/bart-large-finetuned-filtered-spotify-podcast-summ .

In this episode, I talk about a mistake my direct reports made and how I dealt with it. I also talk about the process of fixing the problem and how to prevent it from happening in the future. I hope you enjoy this episode and learn from it.

Transcript

Transcript generated with Whisper (turbo).
Hosts, guests, and mentioned names generated with spaCy (en_core_web_sm), reconciled against Wikidata.
00:00:00.000 I had one of my direct reports call me out. $142,000 mistake today. He was beating himself
00:00:04.520 up. I'm so sorry. I go, dude, look, do you know where the process broke to fix the process to
00:00:09.020 make sure we don't have that happen again? He goes, absolutely. I said, cool. This is a learn
00:00:12.520 once. I hired that person. Either I didn't train them right. I didn't show up as a leader for them.
00:00:16.780 I haven't been coaching them. I haven't been communicating clearly. That's my fault. I told
00:00:20.200 the guy today, I was like, I never worked through that with you. I could have saw that. I could have
00:00:24.160 talked to you about it beforehand and I didn't. My bad. It's not your fault. I go, it is. You
00:00:27.920 You report to me.