354. Q&AF: Responding To Customers' Difficult Questions, Being Too Aggressive Towards Your Goals & Leading People Older Than You
Episode Stats
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Summary
In this episode of Q and AF, the guys talk about their favorite energy drinks and the things they like to drink. Also, we talk about how much we love Mountain Dew and how much they suck and how they are the best energy drinks ever.
Transcript
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What is up guys, it's Andy Priscilla and this is the show for the realists, say goodbye
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to the lies, the fakeness and delusions of modern society and welcome to motherfucking
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reality guys. Today, we have Q and AF, that is where you submit the Qs and I bring the AFs.
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Sometimes when you tune in, there will be different kinds of shows. Today happens to be Q and AF as I
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just stated. Sometimes it's going to be CTI, that means cruise the internet. That's where we put up
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the topics of the day and we talk about them and then we make fun of them and then we talk about
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whether or not they're true at all and how true are they if they are true at all and that's what
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we talk about. Q and AF is about personal development. What are you laughing at?
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What? Is this not what we're supposed to do here? You're spot on. Would you like to step in?
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No, no, no, no, no. You're spot on. No, please step in. Go ahead and explain the shows, DJ.
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I don't know what you're laughing at. You're spot on, bro. Okay, so Q and AF and CTI are sort of like
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the peanut butter and jelly, right? We solve the problem. We talk about the problem. Then we talk
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about how to solve the problem. Then we have real talk. Real talk is where I get on for five to 20
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minutes and talk a whole bunch of shit. Usually it helps people. Sometimes it doesn't. Then we have
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full length. What? I'm just keeping it real, bro. The name of the show is real fucking AF.
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I don't understand what's so funny about that. Then sometimes we got full length episodes.
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Fuck them full length episodes. Today is Q and AF, bro.
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All right. Anyhow, what do you got? Oh, man. Oh, shit.
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What? What? Yeah, no. Yeah, it was fucking dynamite. My best intro ever did. Clearly.
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Normally I'd recut it, but today I fuck it, man. Just let it rock. I love it. I am drinking one of
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these. Normally I don't run ads on the show, but I'm going to fucking run one right now. I'm drinking
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one of these amazing best fucking energy drink in the history of earth from first form. I'm drinking
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the citrus blast flavor and this fucking thing, man. It tastes so much like Mountain Dew. I want
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to change my name to fucking Kyle. Yeah. Like this shit right here. This makes me want to punch a
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hole right through the fucking wall. Yeah. Yeah. With my head. This is really good shit with the,
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it really does taste like mountain, like diet mountain, which is my favorite diet. The flavors are
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spot on. Yeah. The flavors are spot on. Listen, I'm not an energy drink person, so I don't have
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any, I can't sit here and say, oh, it's fucking better than this or that. I don't even give a
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fuck. Here's what I do give a fuck about though. Good. I feel good when I drink it. Yeah. There's
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no like jitters or anything. No, it's not like a, the only other energy drink I've ever had
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in my life. Uh, it's like a Red Bull and usually add vodka in it. Uh, well, every time I have
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vodka in it, but, uh, this tastes better than that. And I feel better probably because there's
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no vodka. No, I, I would feel better if it probably even better if it had some vodka
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in it. I just don't really drink anymore because I get fucking crazy. So, uh, but this is a
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good one. So now I've had the orange, I've had the blue and I've had the green. Yeah.
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And I think the green might be my favorite so far. Hey, you try that, uh, cherry lime,
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you become thing. Those bro, bro. Got all the real shit, bro. That's tomorrow. That's tomorrow.
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Watch out. Anyway, that'd actually be a pretty good fucking video too. Like content wise,
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fucking they know some energy drinks. Yeah. Tape all the fucking cans. Give away our
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secrets, man. All right. Joe cut that shit. Andy, I got some good ones for you though,
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bro. Okay, cool. So for real talk, um, for those of you that are brand new, we're not
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always idiots. Just most of the time. Um, today we're trying to be serious because we
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got Q and AF and that's where you submit cues. You can submit them and they can be
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about anything that has to do with how to fucking win better. Could be your business,
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could be your life, could be, uh, your fitness, could be anything, could be 75 hard,
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could be live hard. Uh, our goal here is to make you better for real. And, um, we take
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questions, submissions at, uh, email those into ask Andy at Andy for seller.com. Yeah.
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And so email them in and we answer them. We're going to do three today. Uh, and I think
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you're going to get some value. I don't know what the questions are, but I know that when
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I answer shit, it's good. So I know even if the questions, that's right. I'll make it
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good. Real. All right. So let's get into these man. Andy, question number one, uh, Andy, I
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recently started a business and I've quickly found out that I don't always have the knowledge
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to, uh, to answer a customer's question. What's the best way to approach a question that you
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don't specifically know the answer to my business is young and I can't afford to lose any customers
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at the moment, but I don't want people thinking that I'm a complete dumb ass.
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Well, first of all, everybody's a dumb ass. That's the thing. So the, the, the not wanting
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people to think you're a dumb ass is actually what makes you a dumb ass. Uh, it's the same
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reason why most people won't start off in business because they're afraid to look stupid
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in front of Steve and Tony and Mary from the old neighborhood. And they're afraid that, you
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know, when they go to their little drinking hole that they're going to be sitting at for
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the next 50 fucking years, that they're going to talk some sort of shit about you. Fuck
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those people. Okay. Everybody's a dumb ass. You're a dumb ass. I'm a dumb ass too. There's
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a whole bunch of shit. I want to know that. I don't know. The difference is I'm willing
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to ask. I'm willing to go to people who know there's people I go to consistently that know
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more shit than me. Okay. And I've been doing this for a long time. So there should be no
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shame in your game when it comes to asking, uh, someone that's ahead of you for help. That's
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a normal thing. And smart people do that. Intelligent people do that. Successful people do
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that. So rid your, rid your mind of this, you know, idea that you're going to look stupid
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in front of your people or in front of your employees or in front of your boss or in front
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of fucking anything, because the only way to know shit that you don't know is to ask.
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Right. Otherwise you have to go your whole life. Like, bro, look real talk. I don't know
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how to do long division. Like, like, I don't know how to like, they teach you that in second
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grade. Okay. So all through school, like I faked it. Like I would, I would pretend to
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like do the division problems because I was afraid to ask how to do it because I like fucked
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up. And here I am, I'm 40 fucking three years old. I don't know how to fucking do something
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that second graders know how to do because I was afraid to ask. Okay. And while that might
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seem stupid to you, I'm just saying like, look at all the shit that I've been able to do
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in my life and accomplish, I still don't know that. And there's people out there that
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don't know how to read because they're afraid to fucking admit they don't know how to read.
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You know, there's people out there that don't know how to do basic things. I'm one of them.
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Like, I really don't know how to do that. Like if you gave me a fucking whiteboard and you
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said, Hey, do a division problem. You know, if it was four, I know that you divide it in
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two. It's half. Like I know basic math, but like I couldn't do a division problem and
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you all would fucking laugh at me. You see what I'm saying?
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So what's it worth to you? Is it worth you feeling stupid? Like I should have stopped
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it when I was in second grade and said, Hey, uh, my teacher's name was Ms. Meek.
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So, Hey, Ms. Meek, uh, I'm lost, man. I need some help. And you know what? I should
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have stopped my teacher in fourth grade and say, Hey, you know what? I never learned
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this. Should have stopped my teacher in fucking in ninth grade and said, Hey, you know
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what? I never learned this, but I didn't cause I was a fucking pussy. And now I don't know
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something that is very basic to most people. Yeah. For me, it's like, I hear it.
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And I'm like, you know, like, like, do you have to be an expert in your fucking arena
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starting out? Or like, I mean, you know what I'm saying? Like, like, like, bro, the first
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person that came into my supplement store when I was 19 years old, um, they came in and they
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asked for cell tech, which was a product made by a company called muscle tech. The guy walks
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over, he looks at the cell tech. He said, what's this? I picked the shit up. I had no fucking idea.
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I started reading the label to him like, like verbatim. Like, like, yeah. Cause that's all I
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could do. Cause I didn't know. Yeah. You know? So like, bro, like I do, you, I don't know. Here
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I am doing pretty good. Right. I learned everything I needed to know along the way. And I'm pretty
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fucking knowledgeable about all of that shit at this point in my life. Yeah. Do you think that's a common
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fear of people? Like they feel like they have to become experts. Yeah. I feel like most, listen,
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bro, that's imposter syndrome. You're never going to feel qualified. Like, bro, when I go out and
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speak in front of fucking 10,000 motherfucking people, like I'm a secretly in my heart, I'm like,
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why the fuck they want to hear from me? You see what I'm saying? Like you guys have to understand
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that everybody feels that way. Every fucking person you look at every leader, you look at every fucking
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great person you think that doesn't, they all feel that way. The great, the greatest men out there,
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the greatest women out there that you look at have moments of imposter syndrome where they're like,
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I don't know why, why I should even be here. Why I'm qualified to talk about this. Or am I qualified
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to do these business deals? But at the end of the day, you know, like I look around and I'm like,
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well, if I'm not, who the fuck is, you know? And, and I, I talked myself out of it logically.
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And eventually you'll get to that point too. But my point is, is that if you never keep going in the
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beginning, because of those feelings, you'll never get to the point where, where you can,
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actually talk yourself out of the idea, right? Yeah. So everybody's a dumb ass in the beginning.
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It's okay. Be a dumb ass, ask questions, learn, educate yourself, uh, and keep going.
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That's, that's real, man. Uh, Andy, question number two, uh, Andy, I know you've talked about
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staying aggressive with pursuing your goals. I found that people look and treat me differently when I'm
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more aggressive with my actions. Is there, is there a such thing as being too aggressive or is this
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something that they just don't understand because they don't have the same goals as I do?
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Well, I mean, it depends on how aggressive you are. If you're running through the office,
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punching people in the fucking face, you know, that's going to be a problem.
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Goals ain't got shit to do with that. That's a little too aggressive. Right. You know what I'm
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saying? Uh, but if we're talking about just like, you know, skipping the, the normal route,
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what most people talk about when they're talking about this is they're talking about skipping the
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normal routine that all their old friends follow. You know, for me, that routine was like,
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you go out Thursday night, you go out Friday night, you go out Saturday, you go out Saturday
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night, you drink all day Sunday. And then the rest of the week, you try to fucking be normal.
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That's what we, a lot of people in St. Louis do that. We drink a lot here. Um, for me,
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you know what he's describing or she's describing looked like not doing those things and people
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saying, well, man, what do you think you're too good for us? Like, why don't you come do these
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things like, Oh, blah, blah, blah. And you know, it's kind of like what I talked about, uh, uh,
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before on the podcast is, you know, it's just, I'm on a different path, you know, that's okay.
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Yeah. Um, so what I try to remember and think about is that, you know, they're on their path,
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I'm on my path and there's no problem with that. And like, when you're thinking about, um,
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what it is you're trying to do and be aggressive, you know, just taking your, yourself out of these,
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these situations that subtract from your life, uh, such as like, you know, excessive alcohol
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consumption, partying, et cetera, et cetera. People are going to take that as you're getting
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too serious. Well, let me tell you something, bro, that too serious that they think is too
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serious is the minimum required effort it takes to build something. So like, you're not too
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aggressive, bro. I can promise you that I can promise you that you cannot be too aggressive
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about your fucking goals. It re people are going to say, Oh, you need balance. Look at their
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lives. Look at their bank account. It's probably fucking shitty. All right. Now it depends on
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what you want. If you want to balance life, you want to wake up in the morning, you want
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to relax, you want to balance, you know, and blah, blah, blah. And then you want to worry
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about fucking money and worry about all these things. That's, that's what you get. If you
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want to live an aggressive life, quote unquote, uh, a life that's, you know, obsessive, uh, you're
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going to have other problems and your problems are going to be, maybe your day-to-day life
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will lack a little bit of balance, but you won't have the problems that other people
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have. Right. You'll have other problems. Right. And I can tell you this, the problems
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that you have with more money are better and easier to solve than the problems you have
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with less money. And that's coming from someone who's lived both lives. So these motherfuckers
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that say, Oh, it's looking, you know, Oh, I, you know, usually when they, usually it's
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people like, I don't need all that shit. Cause I'm just a humble dude, bro. You're not
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humble. You just haven't succeeded anything. True humility is actually fucking succeeding
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and then still fucking being humble. Yeah. There's realities of how things are and people
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like to use their fucking, um, they like to use their, uh, their lack of action or lack
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of progress or lack of success. Zero options. Yes. To justify, you know, some sort of noble
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quality that they say they possess when they don't possess that quality. Right. So, you know,
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dude, I wouldn't worry about what fucking people say, you know, you're, you're going to go through
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this time when all of you who are going to go out there and try to build something successful,
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you're all going to go through this time where you leave your old network behind and you haven't
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found your new network yet because you haven't really accomplished anything. Okay. So you don't
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have credibility with the guys up the ladder and the girls up the ladder yet. Um, and you've moved
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on from the, from the old group. So you're in this middle part that I call no man's land. Okay. And
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it feels lonely. And like, that's the part where most people say, Oh, it's lonely at the top. No dumb
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fuck. They ain't at the top. They're in between phases. Right. And you have to fucking be successful
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to understand the phases. I can tell you this, the friends I have now that are all aligned with
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success and they all want to win and they all want to create change and they all want to do cool
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shit, et cetera, et cetera, et cetera, are a lot more fun than having friends that fucking tell you
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you work too much and that you're fucking greedy and that you're not humble and that you're too good
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for us. That's fucking real. You know, most people don't stick it out long enough. They get in that
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no man's land and they feel like they're going to be alone their whole lives. And then they naturally
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gravitate back to that old friend circle. I don't want to be alone. Yes. And it's not true. You just
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haven't followed all the way through, follow all the way through, bro. You'll get to a point where
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you're, you're like, fuck man, my, my circle's getting, this is awesome. Like, bro, the people,
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like, if you look through the people I talked to on my phone, every fucking person, you'd recognize
00:15:10.060
their name. They're, they're recognized. These are people who have built real shit. Like when I have
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problems, like I go to fucking people like Ed Milet, who's fucking worth damn near a billion fucking
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dollars. You know what I'm saying? Like this dude's the best speaker on the planet right now.
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And they want you to win. Yeah. Yeah. That's the thing. Like all these people,
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like I spent an hour on the phone with Aaron Wagner this morning. He was one of the best
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fucking young entrepreneurs in the world. Killing it. Yeah. And this motherfucker, you know,
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like, dude, these, this is how you want your life to be. You want your life to be in that friend
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group that supports you. That's there for you. That helps build you up, picks you up when you're
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down. Cause they've been through shit too. You know, you, you don't want to spend your life
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beholden to a friend group. That's like, Oh fuck bro. DJ, you know, what, what do you need to do that
00:15:52.540
for? Right, right, right. Like Aaron's not calling you crying. Why are you not at fucking Saturday? No,
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fucking pregame, bro. In fact, we have this fucking saying, and, and all, this is a whole
00:16:01.460
nother thing. Everybody in my friend group has this saying. They all live busy people
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understand busy people. We don't take it personal when someone fucking misses a text
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and then get back to them in 30 fucking days, right? That's peasant fucking shit. Okay.
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Peasants do that. People who are broke as fuck do that. They argue over trivial shit. They
00:16:23.040
get upset over trivial shit. They let trivial shit ruin their fucking emotional state. The reality
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is, is if I don't text you back and it's been 30 days, that means nothing. It could be a year. I
00:16:35.420
still love you. You know what I'm saying, bro? I'm just doing my shit. Right. And like people have a
00:16:41.200
heart. And that's another reason why it's hard to be friends with those fucking people that don't
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understand your life now because they all judge you for it. It's listen, but it's worth it.
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It's just worth it. That's real. That's real. Let me ask you this, Andy.
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From where you were, you know, 20 years, 24 years ago to where you are now, what would
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you say the difference is? Like, where did you get the validation that you were on the
00:17:05.800
right, like you were doing the right shit? Where did the validation come from then versus
00:17:09.480
now? Or who did they come from? Well, you know, dude, I think validation is a, is a
00:17:16.100
introspective thing. Like, I don't care what, I don't, I don't really care if people approve
00:17:22.620
me. Like, I care about like, you know, what the people like in my inner, inner circle, my family,
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you know, my brother, my business partner, Chris, Jason, who's here, like you, Emily,
00:17:35.280
the people close to me, you know what I'm saying? I care what the fuck they think. But outside of
00:17:41.060
that, man, you know, like outside of the people I talk to on a regular basis, like in a, in a,
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in a friend level, I don't fucking care. You know what I'm saying? I'm not here to please people.
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I'm here to fucking accomplish shit and do things. And those things do benefit people tremendously.
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So I'm focused on that. And if people don't understand it, I don't care. My, my validation
00:18:03.760
comes from, am I okay with me? You know, that's part of the live hard program. Like, dude,
00:18:08.420
you guys look for these fucking approvals from all these other motherfuckers who, who are basically
00:18:13.260
the truth of it is they're low operating humans. You know, when you, when you start operating on a
00:18:19.880
higher level, you stop looking for approval from everybody else. Like why the fuck would I fucking
00:18:24.460
want approval from someone who doesn't take care of their fucking mind, who doesn't take care of
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their body, who doesn't fucking isn't successful in anything, who fucking their life is a fucking
00:18:34.060
dumpster fire. Like, I don't give a fuck what you think, because that would not even make sense.
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You know what I'm saying? That's like asking a lost person for, for directions, like they're lost
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way more than me. You know what I'm saying? So what I try to do is I try to audit myself.
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Am I operating with integrity? Am I operating, doing the right thing? Am I, you know, like I don't
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explain myself. Like I try to make things right. If things, if, if that's impossible, it is what it is.
00:19:00.660
I do what the fuck I can do the best I can. I keep it moving. You know what I'm saying? But like,
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dude, too many of you draw your worth from other people's opinions. When in reality, the only time
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you're ever going to have real worth is if you build it. That's why live hard exists. That's
00:19:15.660
why 75 hard exists. That's what the fuck it's for. It's not a diet. It's not about getting in shape.
00:19:20.500
It's about getting yourself to have confidence in yourself because you, you do the things you
00:19:24.400
promise yourself you're going to fucking do at a level that other people just can't do them.
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That's what builds that belief. That's what builds the confidence. That's what builds the
00:19:33.480
trust and the validation that you give yourself. It's really simple, bro. If you fucking think
00:19:39.240
about it, but the reason that most people can't validate themselves is because they don't even
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trust themselves because they lie to themselves about every motherfucking thing that they do.
00:19:47.100
They tell themselves every motherfucking Monday for their whole fucking life that they're going
00:19:50.280
to fucking start a diet. They never start it. They tell themselves every fucking other day,
00:19:53.700
I'm going to get serious about business and they never do. Bro, why would you, would you believe a
00:19:58.200
friend that acted like that? Right. Would you not? Okay. Well, you're not going to believe
00:20:02.040
yourself either, which means your self-worth is going to be in the shitter. So you have to rebuild
00:20:06.340
that. And, and with that comes skills. You just, you, you learn fortitude. You learn grit. You learn
00:20:12.840
confidence. You learn how to build momentum. You learn mental toughness. These are fucking skills,
00:20:18.440
bro. These are not traits. They're only thought of as traits because they want you to think
00:20:24.580
their traits so that you never pursue exactly developing them. I just wasn't born with them.
00:20:29.640
Yes. And if you never pursue developing these critical fucking skills that you must have to
00:20:35.400
succeed, how the fuck can you be successful? And you certainly don't have to take responsibility
00:20:41.460
for it. If you were just weren't born with it. Exactly. You follow what I'm saying? It's real
00:20:46.740
convenient for these fucking people out there in society to let everybody else not know their
00:20:50.960
own true power, isn't it? Guys, our third and final question, Andy, question number three,
00:20:59.280
Andy, I'm a young business owner and I have a few people who work for me who are literally twice my
00:21:04.320
age. Sometimes it feels like they look at me like I don't know what I'm talking about. They do.
00:21:09.720
Have you ever been in this situation? How do you manage it? Yes. A hundred percent.
00:21:14.180
That's very difficult. When you're, when I was in my twenties, dude, it was really hard to get
00:21:17.880
people to listen to me. Yeah. As I got older, it naturally gets a little bit easier. But here's
00:21:24.100
where it really matters. Now, you know, these people that come in here that are 20, 20 something
00:21:31.160
years old after age the other way. Yes. And they look around at what's been built and then they
00:21:35.840
understand how the fuck it was built. I don't have to yell and scream and fucking what I just tell
00:21:40.900
them like, Hey, this is what needs to be done. Right. And they respect it. So dude, that's a natural
00:21:45.240
growing pain. The, you know, listen, bro, don't let age be a hangup. You know, the motherfuckers
00:21:50.580
that, that fought and created America from, and took it from the fucking English. These motherfuckers
00:21:55.460
like 20 years old, 21 years old. Some of the greatest men in history. Okay. Some of the greatest
00:22:00.240
people in history have, have done the best work at fucking 22. Like age is not really that
00:22:06.360
what this question just, it's a difficult situation. But what I'm saying is it's nothing that can't
00:22:11.660
be overcome and hasn't been overcome many times before. You're not the only one. And if you're
00:22:16.380
going to be successful, you're going to have to overcome this. And so how I would suggest
00:22:20.040
overcoming this is examining your true leadership skills and working on building those legitimately
00:22:24.620
study people like Jocko, study people like Vince Lombardi, read their materials and implement
00:22:30.360
their strategies. Yeah. You know, become what it is you want them to be when you become what it is
00:22:36.680
you want them to be. They, they may not become a hundred percent of that, but they might let's
00:22:41.560
say they take fucking half of it. Yeah. They're still, you're leading. Yeah. Right. And everybody's
00:22:46.120
leading at a certain point in time, whether you understand you are or not, because no matter
00:22:50.140
if you're the lowest guy on the fucking football field or the, in the business, uh, game, there's
00:22:55.400
making the least amount of money. There's people outside. They aren't even on the field that
00:22:59.360
look at you and say, fuck dude, that guy's in the fucking game. You know what I'm saying?
00:23:02.980
And like how you behave will affect them, you know? So the fucking head coach of the Rams,
00:23:08.460
bro. Huh? The head coach of the Rams, youngest. Yeah. He's super young. Same thing. Yeah.
00:23:12.960
Would you also say maybe to like, uh, you know, trying to get those older employees, maybe more
00:23:17.640
involved in conversations to show like, maybe you've got, I don't think you should give weight
00:23:22.780
to the age thing. Yeah. Like I don't just at all. Yes. I don't think like, like, I know it's
00:23:27.380
a natural hangup for these people, but like, you know, uh, the things only are as big and scary as
00:23:35.400
the light you shine on them. You know what I'm saying? So like for me, I never like went to
00:23:40.320
someone and said, Oh, Hey, I know you're a lot older than me and think blah, blah, blah, blah,
00:23:43.420
blah. I never did that. Yeah. Like if you just like, dude, bro, he might be making a lot of it
00:23:47.920
up in his head. I'm a hundred percent sure. You know what I'm saying? Like, damn, I've been through
00:23:53.600
it. I'm a hundred percent sure that a lot of that's made up. If you go to them, they're like,
00:23:56.740
no, bro, I respect, bro. Good. Listen, listen, bro. These people want to contribute. They want
00:24:01.420
to win. They want to get paid. Um, you know, older employees that are, you know, in their fifties
00:24:07.480
are usually not as ambitious as employees that are in their fucking twenties. That's just reality.
00:24:12.260
Uh, but you know, you're also trading off. They might have amazing skill sets that a 20 year
00:24:17.920
old cannot have. So it takes a mix of these things. And quite honestly, I'm a
00:24:23.600
what could these older people teach you? What could you learn from them? You know what
00:24:28.580
I'm saying? Leadership is not about exerting, uh, authority. It's about gaining respect and
00:24:35.080
it's about showing people the way, you know, too many young leaders think leading is like,
00:24:40.120
uh, about being loud and aggressive and strong and cracking the wheel. Like they think leadership
00:24:45.940
and they think like Leonidas from 300. That's not fucking leadership, bro. It is leadership,
00:24:50.440
but that's not the only definition of leadership, right? You know, there's plenty of leaders
00:24:54.920
out there who are amazing leaders that never raised their voice. They're soft spoken people.
00:25:00.920
It's all about developing your own skillset. And I would say the reason you feel that way
00:25:04.440
is because you haven't done enough to develop that skillset. And if you pour into it and here's
00:25:09.200
the good news, the good news is you're aware of it. You're aware you're a weak leader or you
00:25:14.500
wouldn't even be asking the question. So if you're already aware that there's a problem,
00:25:17.860
that's like the biggest part of solving the problem. Because if you know, there's a fucking
00:25:22.060
problem in your game, you're going to try to fix it. Yeah. Right. So is this person. Right. So
00:25:26.640
pour into leading, take it serious, give it a couple of years. And I think you'll,
00:25:30.440
the answer will take care of itself. That was some fucking heat, man. Yeah. That was some heat,
00:25:35.380
man. I love it guys. Especially with that amazing intro. Yeah. Best I ever did. The best part of it.
00:25:40.100
Yeah. Let's be honest. Guys, Andy, that is three. That's right.
00:25:45.100
Yeah. Went from sleeping on the floor. Now my jewelry box froze. Fuck a pole. Fuck a stove.
00:25:51.020
Counted millions in the code. Bad bitch. Booty swole. Got her on bankroll. Can't fold. Doesn't know.