00:07:30.720but it's quite a concerning possibility.
00:07:34.280So things like that could be an ex-Black Swan event
00:07:37.380in the way 9-11 was a Black Swan event.
00:07:39.120Yeah. Well, you know, that's so scary. I remember, you know, and it's interesting because I'm a little older than you. And I remember, quite frankly, sitting. It was a conference that we were at, and I had all the general managers, so about 15 general managers that worked with me at that time, all from across the province.
00:08:00.200and it happened um and how scared they were and this was uh post 9-11 because they'd seen 9-11
00:08:08.760all of a sudden they saw this blackout and then you know we waited an hour we waited two hours
00:08:14.660and then everyone was like oh no and remember you for those of you you know again cell towers down
00:08:20.720gas stations down so what happened was the team started to split and go again go back to the
00:08:27.080cities across the province our communication was down so we were right we were you know there for
00:08:33.060those of you you know living on your phone and on my phone with me right now but I know a lot of
00:08:36.640people live on imagine your phone's down right right you don't have any means of communication
00:08:42.080you have no ability to get gas and you have whatever's in your tank to get home right and
00:08:47.120you don't know where your family is and you just seen 9-11 you know shortly before you know you'd
00:08:53.480seen that event so that was in your mind because you'd seen it and you know people were like well
00:08:58.540maybe you know the niagara the niagara uh grid has gone down you know there was all this kind
00:09:04.540of speculation going on as you were meeting people and the only the only um information you
00:09:11.060were getting was from people you were running into but they were in panic too right because
00:09:15.940they were all trying to make it they were their works were down their their offices were closing
00:09:20.000they were all trying to get out they were trying to figure out how to get home
00:09:23.180and again gas became you know gas became the critical issue you know energy to get yourself
00:09:28.880back to your house right to meet your family again so you're trying to figure out how to
00:09:33.740meet your family where they were how you could kind of come together again and that was the big
00:09:38.860challenge at the time it's so interesting to hear that for me because when i look back though paul
00:09:43.220so i'm an only child um and i was living just with my dad and i probably didn't have i don't
00:09:49.820had a girlfriend at that time so my responsibility level was small and i think and i was already at
00:09:54.700home when this happened so it was a much smaller world but when when you had you know you have
00:09:59.260families you have a larger operation going on you have business interests those events
00:10:03.020have so much more magnitude yeah to you whereas my response to it was a much uh smaller world
00:10:08.860oh yeah so the the business that i was running at the time was uh had thousands of people inside of
00:10:14.620of it and those thousands of people were being and you know it had uh surveillance and it had
00:10:20.300security in it that all had dropped so and we had backup generators and that that kicked in
00:10:24.920but remember at that time so back your backup generator is only going to take you so long so
00:10:29.800this is an event that's going more than 24 hours so you know your fuel to keep your generators
00:10:34.740going you're refueling you're trying to calculate that but then you're trying to figure out how to
00:10:39.600contact everyone because you have to go to landlines and you got to try to get to and
00:10:44.360you got to try to get someone to coordinate that has enough decision like all your emergency
00:10:50.120planning so it's interesting because you know we don't and it's funny how things have fallen off
00:10:55.080again we still do emergency planning i do it in my businesses but we didn't we after 9-11 and after
00:11:01.800the blackout we did a lot more emergency planning so we spent a lot more time on making sure
00:11:07.000emergency protocols were in place you know when i got home so i was uh living by myself when i got
00:11:13.000home quite frankly uh candles yeah you know i had one right right so when the one candle burned out
00:11:22.440and my one flashlight burned out i was in the dark right until morning so that you know the
00:11:28.200all the things that you think of that you need food right everything was closed so all the
00:11:33.720groceries so all those things that you kind of take for granted were gone and i'm thinking okay
00:11:38.520you know how long do i have you know you know before i need to start thinking about food how
00:11:44.760long is this because you're going through that cycle now the good thing is um uh battery radios
00:11:53.480so communication i did i did have so i could get finally i could get the news on and
00:11:58.360i could start to hear what was happening so i'd understand but they didn't know they were trying
00:12:03.400to figure it out it wasn't until like 12 or 18 hours later could they figure out that it was a
00:12:08.280i think it was a tree that you mentioned that had fallen on in the northeast i don't think we
00:12:13.320actually found that out until like weeks later when they did a full investigation but it was just
00:12:18.200not good pruning at a transformer station in the trees and then it just happened the way that it
00:12:23.080shorted the one wire it created a cascading effect that made it all the way to us yeah the way the
00:12:28.280grid worked one thing you know and as you're telling these stories paul one thing that i
00:12:32.440think is remarkable when we think about today people have far fewer practical skills today
00:12:38.680than they did 20 years ago oh yeah um even then like you know i had a cell phone as a teenager
00:12:43.560but i still had street smarts that i learned and that you know how we would meet up we would say
00:12:48.760to someone okay next friday you know four days from now or eight days from now i'll meet you at
00:12:53.880the northwest corner of young and gloar at 6 p.m yeah they say okay yeah and then eight days later
00:13:00.280the person would be there and you would be there whereas now you know what we do we text
00:13:04.120almost there okay where are you and then you'll be standing on the two wrong corners and you'll
00:13:07.880be looking around and finally you have to hello oh there you are i see you know like it's so
00:13:11.960different to your point about food looking after yourself candles like people are ordering uber
00:13:16.440eats or what have you yeah let alone you know making their own food like how if the grid goes
00:13:22.360down or or we're in a blackout scenario just for a few days i think it would be tougher now than it
00:13:27.560was just 20 years ago well you know and it showed it was interesting because a couple of my uh
00:13:33.080teams uh travels home was was quite challenging they broke down and so it was it was great because
00:13:40.520good samaritans pulled over uh i bet if i came in the office today and asked all most of us here
00:13:46.360today if they could siphon their own gas right with a tube on their own i don't know would they
00:13:52.520without having a phone because remember they would have to know how to do it they couldn't
00:13:57.080use a phone to google how to siphon their own gas could they do it right right because you don't have
00:14:02.120the technology at hand because of the power edge so quite frankly they had to actually you know
00:14:07.640siphon the gas um you know suck the gas out of their tank get the siphoning going to get the
00:14:14.680a can filled up in those days we used to carry gas cans more it's more prevalent to have a gas
00:14:19.800can and you're drunk you'd always see the little red cans with the yellow exactly yellow hose pipe
00:14:24.520on it nobody has those anymore right because well a lot of our cars didn't have great gas uh uh meat
00:14:30.200gas uh right uh because the fuel gauges reports meters yeah the fuel gauge didn't report that
00:14:37.560well so you basically you would break down sometimes so you had to actually find gas but
00:14:42.440but yeah it's interesting how that all kind of played out but you know you look at it now and
00:14:47.160you think to yourself wow you know are we any further ahead so if something did happen
00:14:54.760you think we're any better and i i don't think we are i i think it's in some respects we're worse
00:15:00.600off yeah yeah now is there grid kind of can i ask you something just you know uh do you think
00:15:07.000our grid's better off you mentioned we'd made improvements to our grid or do you think we're
00:15:11.640still i i think the grid has been improved in that when the the life cycle renewal of parts
00:15:18.520comes up they replace them with with improved technology that's more resilient but i think
00:15:24.520our our way of life is more fragile than it was before right if it if it did happen yeah yeah and
00:15:30.920we have more people on the grid than we have ever had right so if an incident did happen you know
00:15:36.2809-11 i'll just jump back for that for a minute just a horrific uh left so many impressions on
00:15:41.560all of us who actually watched that day and you know again i i just got home and i spent you know
00:15:48.120the glued to the tv for the next you know month right just watching you know these poor people
00:15:55.400trying to figure a way out of this can you know terrible situation and the loss and everything
00:16:00.200going on um you know plans you know you don't hear and i guess covid kind of made me worried
00:16:08.840you know when it happened because quite frankly when you listen to people come in and do shows
00:16:13.240on covid how ill prepared we were for an emergency like a pandemic you know i guess the question we
00:16:22.680have to be asking our governments how well prepared are we if we have something on god forbid like
00:16:29.400uh a 9-11 happen and you don't hear about it very much we we have offices and departments
00:16:37.800that are supposed to be doing that but the the scary thing with covid is we actually had pandemic
00:16:43.080preparedness documents and plans yeah i wrote about this back during the time and we just weren't
00:16:48.520following them no we didn't we didn't follow them so i think we're planning a little bit uh for for